Facilitation Skills for Business Analysts: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating
Leading Cross-Cultural Virtual Teams (Virtual) High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Getting Started Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan
Beyond Software: How John Deere Used Scrum to Transform Innovation This session will share the amazing results of John Deere's Scrum for Hardware implementation, including analysis as to why their efforts were so successful. Parts of success which will be covered are the Scrum framework and how it fits within the John Deere product development process, and the role of leadership, management, and workers in the change process. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Overview From schools to multinational organisations, every office requires skilled IT professionals who can ensure smooth IT support. Thus, the career opportunities for individuals with good IT support skills are growing rapidly. If you also aspire to join this sector, our IT Support Training course is ideal for you. The course will provide you with the core skills and abilities to provide effective IT support. Through the informative modules, you will be able to deepen your hardware and software knowledge. The course will deliver lectures on establishing computer networks and system administration. In addition, you will grasp the strategies for ensuring cybersecurity. Finally, you will receive the skills and expertise for troubleshooting. At the end of the course, you will receive a certificate of achievement. This certificate will enhance your CV and help you land your dream job. Enrol now! Course Preview Learning Outcomes Understand the role and responsibilities of IT support technician Enhance your understanding of computer hardware and software system Learn the skills for building computer networks Grasp the basics of system administration and cybersecurity Explore the principles of storage and cloud computing Acquire the expertise required for identifying and solving issues Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Network Building System Administration Cybersecurity Cloud Computing Troubleshooting Who Should Take this IT Support Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This IT Support Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. IT Support Training Certification After completing and passing the IT Support Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive IT Support Training will equip you with effective skills and abilities and help you explore career paths such as IT Support Technician IT Teacher IT Support Assistant Module 01: Introduction to IT Support Technician Introduction to IT Support Technician 00:15:00 Module 02: Computer Hardware and Software Computer Hardware and Software 00:10:00 Module 03: Networking Fundamentals Networking Fundamentals 00:16:00 Module 04: System Administration System Administration 00:21:00 Module 05: Cybersecurity Basics Cybersecurity Basics 00:12:00 Module 06: Professional Development and Career Skills Professional Development and Career Skills 00:10:00 Module 07: Troubleshooting Software and Hardware Issues Troubleshooting Software and Hardware Issues 00:14:00 Module 08: Storage and Cloud Computing Storage and Cloud Computing 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Pain relief, muscle relaxation, stress reduction and many other benefits you can get from deep tissue massage. Thus, its popularity is at its peak. So, if you are an aspiring professional or someone already working in this area, learning deep tissue massage can elevate your career potential. Our Deep Tissue Massage Training is the perfect place to start developing your skills. In this course you will be introduced to the ABCs of deep tissue massage. The informative modules will help you enhance your knowledge of human anatomy and physiology. Furthermore, you will learn effective massage techniques and strokes. Through the modules, you will build the ability to work with different conditions and provide customised services. By the end of the course, you will acquire the skills and knowledge to start your own massage therapy business. Enrol now! Course Preview Learning Outcomes Grasp the definition and principles of deep tissue massage Enhance your knowledge of human anatomy and physiology Familiarise yourself with massage techniques and strokes Learn the strategies for working with different conditions Develop the ability to customise the massage according to the needs of your clients Build the competence and confidence to create your own massage business Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Deep Tissue Massage Massage Routine Designing Massage Business Who Should Take This Deep Tissue Massage Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Deep Tissue Massage Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Deep Tissue Massage Training will equip you with effective skills and abilities and help you explore career paths such as Spa staff Massage therapist Massage therapy business owner Module 01: Introduction to Deep Tissue Massage Introduction to Deep Tissue Massage 00:14:00 Module 02: Massage Essentials Massage Essentials 00:15:00 Module 03: Anatomy and Physiology Anatomy and Physiology 00:15:00 Module 04: Deep Tissue Massage Techniques and Strokes Deep Tissue Massage Techniques and Strokes 00:14:00 Module 05: Full Body Deep Tissue Massage Sequence Full Body Deep Tissue Massage Sequence 00:14:00 Module 06: Advanced Topics in Deep Tissue Massage Advanced Topics in Deep Tissue Massage 00:15:00 Module 07: Professional Development and Business Considerations Professional Development and Business Considerations 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview From research to optometry clinic management, developing good skills and understanding of optometry can be your door to a wide range of career opportunities. Our Optometrist Training can provide you with the key skills and knowledge you need to shine in your professional life. The course will provide you with an in-depth understanding of optometry. Here, you will learn about ocular anatomy and physiology. Then, the course will help you understand the visual assessment and examination procedures. Through the course, you will also be able to enhance your knowledge of ocular diseases and conditions. In addition, you will develop the key skills required for optometry practice management. Along with the skills, you will also receive a certificate of achievement. This certificate will help you seek a promising career in the healthcare sector. Join now! Course Preview Learning Outcomes Get an overall introduction to optometry Familiarise yourself with ocular anatomy and physiology Learn visual assessment and examination techniques Enrich your knowledge of ocular disease and conditions Understand the optometric practice models and settings Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Visual assessment Examination Practice Management Who Should Take this Optometrist Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Optometrist Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Optometrist Training will equip you with effective skills and abilities and help you explore career paths such as Optometrist Assistant Optometry Clinic Manager Optometry Researcher Module 01: Introduction to Optometry Introduction to Optometry 00:22:00 Module 02: Ocular Anatomy and Physiology Ocular Anatomy and Physiology 00:23:00 Module 03: Visual Assessment and Examination Techniques Visual Assessment and Examination Techniques 00:22:00 Module 04: Refractive Errors and Optical Correction Refractive Errors and Optical Correction 00:15:00 Module 05: Ocular Diseases and Conditions Ocular Diseases and Conditions 00:22:00 Module 06: Paediatric Optometry and Binocular Vision Paediatric Optometry and Binocular Vision 00:17:00 Module 07: Low Vision and Visual Rehabilitation Low Vision and Visual Rehabilitation 00:18:00 Module 08: Specialised Optometry and Advanced Techniques Specialised Optometry and Advanced Techniques 00:21:00 Module 09: Practice Management and Professional Development Practice Management and Professional Development 00:24:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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