11828 Professional Development courses in Aberystwyth delivered Online

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview The course curriculum covers human resource planning; recruitment and selection; employee training and development; employee health and safety etc. Based on the fact that knowledge is the gateway to engagement, the 'HR Management course' is designed to build participants' awareness and knowledge of the major functions that make up a modern HR department. 

Overview Currently, IFRS consists of two principles-based standards, IAS 18 Revenue and IAS 11 (Construction Contracts) and three IFRS Interpretations. These were criticised for failing to provide adequate guidance on application - they have been described as 'vague and inconsistent'. The IASB and the US Financial Accounting Standards Board (FASB) collaborated on a project to develop improved, converged standards for revenue recognition. Preparers must develop a policy for measuring the amount and timing for recognising revenue for goods and services. Revenue is a key performance indicator that drives the recognition of expenses and profits and the valuation of an entity.

Overview This course will help our clients to assist not only in meeting the challenges of introducing IPSAS but also to secure the benefits of improved financial management to help secure the organisational objectives and goals of each public service organisation. We have developed this course starting with an introduction and then implementation of IPSAS.  This course will help our clients to assist not only in meeting the challenges of introducing IPSAS but also to secure the benefits of improved financial management to help secure the organisational objectives and goals of each public service organisation. This enables multi-national organisations to make comparisons between projects wherever in the world they happen, irrespective of jurisdiction, culture, language and ethnicity. IPSAS is becoming and will become the World standard for Public Sector entities. We have developed this course starting with an introduction and then implementation of IPSAS. This allows clients to structure the move to IPSAS within its appropriate Framework. It is an approach that enables implementation to be done in a structured and well-managed way. In the course we will consider the main requirements of IPSAS and, by showing how they affect financial reports and published accounts, will help you to apply IPSAS. The course will assist both finance managers and general managers whose organisations and departments will be affected by IPSAS.

Overview Governance is now acknowledged as a core business function. Governance is not simply about compliance - whether with the law, regulation or guidance. Compliance provides a company with its 'licence to operate, but high-quality systems of governance lead to better-run companies which create, grow and protect value for all their stakeholders Objective Learn the best strategies for building a high-quality governance framework Define the role of the board of directors and your role within Explore different governance models across the globe and identify which of them works best for your organisation Recognise and deliver your obligations as a director Learn the strategies for creating and protecting value for your organisation Explore the tools to protect your organisation's reputation and brand value Gain an understanding of governance as a business-critical function Manage governance function within different business contexts - listed, private, state-owned, family-owned businesses Master the strategies for improving board effectiveness

Overview In the organisation, tender and bidding skills are very essential to do new business. It is important that bids and tenders mark the right factor and give a promising argument for the organisation to make a profit.  This course is designed to give knowledge and skills in managing the Tender and bidding process. It highlights key areas to bid and tender efficiently in a competitive environment. It will provide you with all the essential tools that are necessary to increase the rate of success in the bidding process. It will focus on key areas which contracts are searching for during the whole process which is called the client-focused approach.  With this course, they will evaluate and differentiate between different bids while making sure the process is fair and complete. As well as help the participants to gain the essentials of the bidding process and the making of a successful proposal and evaluation

Overview This course would be ideal for HR professionals who are looking to be more financially skilled. You will develop a deep understanding of the key financial concepts that are important in the boardroom. Learn how to break these concepts down to see what they mean for you in your role. Gain a deep understanding of the central areas of finance; how accountants think; how the numbers help you understand performance and set targets; budgeting and forecasting; and investment appraisal. 

Overview The significance and goals of public policy Using game theory to analyze public policy. Understand the importance of public policy in society. Understand the significance of theoretical and empirical models in understanding public policy. Goals of public policy Recognizing market failures. Distinguishing between public and private goods.

  After mastering all the necessary concepts of Disaster Recovery processes, you can sit for the exam and gain the "Certified Lead Disaster Recovery Manager' credential. By holding this Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead Disaster Recovery teams in implementing Disaster Recovery strategies based on best practices.  About This Course   Learning objectives   Acknowledge the correlation between Disaster Recovery, Business Continuity Management, Information Security and other IT areas and frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of a Disaster Recovery Plan Learn how to interpret the ICT Disaster Recovery strategies in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain DR services based on best practices Acquire the expertise to advise an organization in implementing an effective Disaster Recovery Plan based on best practices   Educational approach   This training is based on both theory and best practices used in the implementation and management of a DR plan Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam   Course Content   Day 1: Introduction to Disaster Recovery and initiation of a DR plan Day 2: Risk Mitigation Strategies and Disaster Recovery Planning Day 3: Disaster Recovery facilities, services, recovery sites, response and activation Day 4: DRP testing, monitoring, measurement and continuous improvement; the examination Accreditation Prerequisites   A foundational understanding of Disaster Recovery Services and knowledge of management principles, concepts and strategies. Assessment   The exam for this course consists of 12 essay type questions, to be completed within the 150 minute timeframe and achieving the 70% pass mark. Exam results are provided within 24 hours. What's Included?   Certification fees are included on the exam price Training material containing over 450 pages of information and practical examples will be distributed A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued In case of exam failure, you can retake the exam within 12 months for free Provided by   This course is Accredited by NACS and Administered by the IECB. Who Should Attend?   Information Security Managers Incident Managers Helpdesk Managers Executives with Governance concerns