Overview We encounter lots of incidents every day at home or at work in which we need to think deeply about our decisions. Making the right choice not only saves time but also saves money and makes everyone happy. In this course, participants will learn how to refine their intuitions in order to make them trustable. Critical thinking and analysis will be a practice and habit for them and they will find themselves subconsciously using them. They will learn how to make sensible conclusions out of the data they managed to gather.
Overview This course can offer you a transparent understanding of the credit management method and increase your confidence when handling credit management matters. This course will equip delegates with a range of enhanced communication skills to enable them to effectively collect debt by phone. These skills can be used to make sure that they are not only more effective at collecting money from customers but also maintain positive working relationships.
Overview This Compliance and Risk Management Course is designed for anyone looking for a pathway into this profession and wanting to develop their industry knowledge and skills. It covers the role of the Compliance Officer and compliance department in detail, with step-by-step training in compliance auditing and risk management. This Compliance and Risk Management Training Course will equip you with the fundamental skills needed to identify and manage regulatory risk in your organization, taking you through key topics such as how to implement an efficient Compliance Management System, ethics and compliance, risk types and classifications, and how to design a solid risk management strategy. By the end of this Compliance and Risk Management Training Course, you'll have an excellent understanding of core compliance issues, as well as how to promote a positive compliance culture for your organization, which will give you a head start when it comes to standing out in the relevant job market.
Scrum Product Owner Exam Prep: In-House Training: Virtual In-House Training This workshop prepares you for the Scrum.org PSPO™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful. The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves: Establishing a clear vision that engages the Development Team and stakeholders Clearly expressing Product Backlog items Ordering the items in the Product Backlog to best achieve the vision and goals Ensuring that the Product Backlog is visible, transparent, and clear to all Working with the Development Team throughout the project to create a product that fits the customer's need The Professional Scrum Product Owner™ I (PSPO I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSPO I credential holders demonstrate an intermediate understanding of the Scrum framework, and how to apply it to maximize the value delivered with a product. They will exhibit a dedication to continued professional development, and a high level of commitment to their field of practice. Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Product Owner Workshop, which is aligned with The Scrum Guide™. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only. See additional exam details on the next page. What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSPO I exam Identify the characteristics of a successful Product Owner Create a powerful vision statement Apply techniques to understand your customers and the market Manage and engage stakeholders Write effective user stories with acceptance criteria Utilize techniques to visualize and prioritize the Product Backlog Participate in the 5 Scrum events as the Product Owner Understand the Product Owner's role in closing a Scrum project Getting Started Introductions Workshop orientation Exam prep preview Fundamentals Recap Agile Manifesto, values, and mindset Product Owner characteristics Good vs. great Product Owner Product Ownership Product ownership Project vision Understand your customers and market Personas Stakeholder management and engagement The Product Backlog User Stories and Acceptance Criteria Preparing User Stories for a Sprint The Product Backlog Visualizing the Product Backlog Product Backlog Prioritization Technical Debt Sprint Planning and Daily Standups Sprint Planning Planning Poker Team Engagement Daily Standups Sprint Review, Retrospectives, and Closing Sprint Reviews Key Agile Patterns Retrospectives Closing the Project Summary and Next Steps Review of course goals, objectives, and content Exam prep next steps
Attracting candidates and matching them to temporary or permanent job positions with client companies.
Get a clear strategy for bouncing back after a poor Ofsted inspection outcome; develop your DfE action plan; know what to expect from a progress monitoring inspection.
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
Overview An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory noncompliance. Optimize your generic auditing skills with this Internal Auditing training course not aimed at any specific ISO management systems standard or Process. Boost your internal audit capabilities by gaining confidence in planning and performing an effective audit and reporting and taking corrective action where necessary. This course develops the necessary skills to assess and report on the conformance and implementation of processes based on management systems. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities
Overview The development, monitoring, and continued improvement of a highly-integrated, internal audit function is essential for the continued financial success, stability, and growth of world-class business entities. A well-designed and effective internal audit system will provide verification and support that accounting and financial policies, procedures, and controls are working adequately and will spotlight any significant matters that need attention.
EFQM Certified Model Foundation Course The EFQM Foundation course will help you to benchmark and improve the performance of every organisation by using the new EFQM Model and RADAR diagnostic tool, version 2025! This is a two-day online course, delivered via a mix of work-rooms, presentations, videos, and one-to-one support. This course is credited as part of the admission to the EFQM Assessor, Performance Improvement Practitioner or Excellence Practitioner courses. Who is the EFQM Certified Model Foundation course for? This is the essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit an organisation. This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course, it is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career. At the end of the course, you will be able to: - demonstrate how the EFQM Model could benefit your organisation and how it could be used to overcome current and future challenges - explain how the Model is structured and how the different elements apply to your organisation - start applying the RADAR as both a diagnostic tool - to identify strengths and areas for improvement – and a performance improvement methodology - conduct a high-level self-assessment of your organisation - understand the opportunities provided by EFQM data and insights - gain an insight into the alternative uses of the EFQM Model The EFQM Foundation Course Training Programme Following the welcome and introduction, this course comprises of 9 modules: Module 0: Welcome & course objectives Module 1: Why we need a model to face & master complexity? Why the EFQM Model? Module 2: Introduction to the EFQM Model Module 3: The Model (part 1): Direction Module 4:The Model (part 2): Execution Module 5: The Model (part 3): Results Module 6: RADAR Module 7: Assessment Module 8: Data & Insights Module 9: Next steps Delivery The course is delivered through a virtual trainer led live class Cost £800 + VAT If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.