472 Professional Development courses in Whetstone

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview The course curriculum covers human resource planning; recruitment and selection; employee training and development; employee health and safety etc. Based on the fact that knowledge is the gateway to engagement, the 'HR Management course' is designed to build participants' awareness and knowledge of the major functions that make up a modern HR department. 

Overview Currently, IFRS consists of two principles-based standards, IAS 18 Revenue and IAS 11 (Construction Contracts) and three IFRS Interpretations. These were criticised for failing to provide adequate guidance on application - they have been described as 'vague and inconsistent'. The IASB and the US Financial Accounting Standards Board (FASB) collaborated on a project to develop improved, converged standards for revenue recognition. Preparers must develop a policy for measuring the amount and timing for recognising revenue for goods and services. Revenue is a key performance indicator that drives the recognition of expenses and profits and the valuation of an entity.

Overview This course will help our clients to assist not only in meeting the challenges of introducing IPSAS but also to secure the benefits of improved financial management to help secure the organisational objectives and goals of each public service organisation. We have developed this course starting with an introduction and then implementation of IPSAS.  This course will help our clients to assist not only in meeting the challenges of introducing IPSAS but also to secure the benefits of improved financial management to help secure the organisational objectives and goals of each public service organisation. This enables multi-national organisations to make comparisons between projects wherever in the world they happen, irrespective of jurisdiction, culture, language and ethnicity. IPSAS is becoming and will become the World standard for Public Sector entities. We have developed this course starting with an introduction and then implementation of IPSAS. This allows clients to structure the move to IPSAS within its appropriate Framework. It is an approach that enables implementation to be done in a structured and well-managed way. In the course we will consider the main requirements of IPSAS and, by showing how they affect financial reports and published accounts, will help you to apply IPSAS. The course will assist both finance managers and general managers whose organisations and departments will be affected by IPSAS.

Overview Governance is now acknowledged as a core business function. Governance is not simply about compliance - whether with the law, regulation or guidance. Compliance provides a company with its 'licence to operate, but high-quality systems of governance lead to better-run companies which create, grow and protect value for all their stakeholders Objective Learn the best strategies for building a high-quality governance framework Define the role of the board of directors and your role within Explore different governance models across the globe and identify which of them works best for your organisation Recognise and deliver your obligations as a director Learn the strategies for creating and protecting value for your organisation Explore the tools to protect your organisation's reputation and brand value Gain an understanding of governance as a business-critical function Manage governance function within different business contexts - listed, private, state-owned, family-owned businesses Master the strategies for improving board effectiveness

Overview In the organisation, tender and bidding skills are very essential to do new business. It is important that bids and tenders mark the right factor and give a promising argument for the organisation to make a profit.  This course is designed to give knowledge and skills in managing the Tender and bidding process. It highlights key areas to bid and tender efficiently in a competitive environment. It will provide you with all the essential tools that are necessary to increase the rate of success in the bidding process. It will focus on key areas which contracts are searching for during the whole process which is called the client-focused approach.  With this course, they will evaluate and differentiate between different bids while making sure the process is fair and complete. As well as help the participants to gain the essentials of the bidding process and the making of a successful proposal and evaluation

Overview This course would be ideal for HR professionals who are looking to be more financially skilled. You will develop a deep understanding of the key financial concepts that are important in the boardroom. Learn how to break these concepts down to see what they mean for you in your role. Gain a deep understanding of the central areas of finance; how accountants think; how the numbers help you understand performance and set targets; budgeting and forecasting; and investment appraisal. 

Overview The significance and goals of public policy Using game theory to analyze public policy. Understand the importance of public policy in society. Understand the significance of theoretical and empirical models in understanding public policy. Goals of public policy Recognizing market failures. Distinguishing between public and private goods.

Osteopathic palpation of the involuntary mechanism and paediatric/developmental anatomy of the cranium, membranous/fascial & fluid systems Course Title: OCC Access Course Dates: 14, 15 and 22 September 2024 (minimum 6 contact hours per day) Location: OCC, Canopi Building 7 - 14 Great Dover Street, London, SE1 4YR Osteopaths studying on our postgraduate courses need to have acquired hands-on skills beyond their undergraduate training. Our Access Course provides tailored training to introduce & nurture palpation of the involuntary mechanism and paediatric/developmental anatomy of the cranium, membranous/fascial & fluid systems to prepare less experienced osteopaths for further paediatric training. Our experienced faculty will deliver this 3-day course, which enables osteopaths to reach the required standard for entry onto the OCC courses and does not limit our osteopaths to any one technical style. These days can also be useful to osteopaths who want to refresh or enhance previously acquired skills & can be attended as individual days if space permits. Course Content: Day 1 - Saturday 14th September – Vault & base osteology, applied anatomy & motion – RTM & venous sinuses – Sacral /pelvic anatomy & motion Day 2 - Sunday 15th September – SBS patterns, theory & palpation – Fascia – Fluid – CNS Day 3 - Sunday 22nd September – Viscerocranium anatomy, osteology & motion – Principles of treatment – Intra oral techniques – Condylar parts osteology, applied anatomy & treatment All 3 days will be delivered in small groups to facilitate individual learning and needs. Most of the teaching will take place at the tables with very little lecture material & will include demonstrations interwoven with appropriate practical sessions. This is designed to deliver theory but in a very practical hands-on way. In order to provide this level of supervision numbers will be limited, and places are allocated on a ‘first come first served’ basis. For more info call 0208 875 5291 or email educationregistrar@occ.uk.com Cancellation Policy The OCC/FPO reserves the right to postpone this course if circumstances change. Eventbrite’s processing fee is non-refundable, so in the event that the course is cancelled by the OCC/FPO, all fees (excluding Eventbrite’s fee) will be refunded. Should circumstances mean that you have to cancel your place on this course, the OCC/FPO regrets to inform that no refunds can be given unless we are able to re-sell your place. Please note, the OCC/FPO does not accept responsibility for any expense you incur (such as travel and accommodation costs), so please do consider this before registration. occ.uk.com/continuing-professional-development The Osteopathic Centre for Children is the clinical arm of the Foundation for Paediatric Osteopathy. Registered Charity: 1003934