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6128 Productivity courses

Microsoft Visio 2016 Beginner to Advanced

4.3(43)

By John Academy

Description: Microsoft Office Visio is a vector graphics and diagramming application. Its latest iteration, Microsoft Office Visio 2016, brings a lot of updates and functionality. Microsoft Visio 2016 Beginner to Advanced Course has been designed deliberately for the ease of learning in an efficient way. This course will help you get started from the basics; you will get accustomed with the interface, tools and features, simple diagrams, floor plans, flowcharts, etc. As you move up the skillset, you will be exposed to advanced stuff: organization chart, making a floor plan, cross-functional flowchart, network diagram, shapes, stencils, templates, leveraging development tools, etc. This course will give you an overall outlook from basic to advanced level aspects of this application. Learning Outcomes: Navigation throughout Visio interface, creating basic drawing and using the help system Drawing components, modifying drawings and work with callouts and groups Organization charts creation, modifying their layouts, positioning and spacing Create and integrate organization chart copies and compare them Making a basic floor plan and custom room shapes, utilizing the program as a modelling tool and modelling room layouts Creating cross-functional flowcharts and related features like - swimlanes and separators Altering orientation and direction, changing margins and choosing styles for flowcharts Creating network diagrams, and utilizing shape data and layers Other network diagram relevant topics such as network shapes, shape data, adding layers, activating, colouring and more Working with shape, connector styles, themes, variants and containers Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Visio 2016 Beginner to Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Visio 2016 Beginner to Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Navigate the Visio Environment 00:15:00 Create a Basic Drawing 00:30:00 Use the Help System 00:15:00 Use Drawing Components 00:30:00 Modify a Drawing 00:15:00 Work with Callouts and Groups 00:15:00 Create a Basic Organization Chart 00:30:00 Do More with Organization Charts 00:15:00 Make a Basic Floor Plan 00:30:00 Model a Room Layout 00:15:00 Create a Cross-Functional Flowchart 00:30:00 Modify a Cross-functional Flowchart 00:15:00 Create Network Diagrams 00:15:00 Use Shape Data 00:15:00 Use Layers 00:30:00 Work with Shape and Connector Styles 00:15:00 Work with Themes and Variants 00:15:00 Work with Containers 00:15:00 Module : 2 Work with Shape Styles 00:30:00 Use 3D Shapes 00:30:00 Apply Backgrounds, Borders, and Titles 00:30:00 Create Custom Stencils 00:30:00 Create Simple Custom Shapes 00:30:00 Create Master Shapes 00:30:00 Create Custom Templates 00:30:00 Generate a Pivot Diagram from an Excel Spreadsheet 00:30:00 Create a Chart from a Project File 00:30:00 Create a Timeline from a Project File 00:30:00 Connect to an Access Database 00:30:00 Create Macros 00:30:00 Modify ShapeSheets 00:30:00 Use Advanced Shape Tools 00:30:00 Save and Share Drawings with One Drive 00:30:00 Review Drawings 00:30:00 Export Drawings 00:30:00 Print Drawings 00:30:00 Mock Exam Mock Exam- Microsoft Visio 2016 Beginner to Advanced 00:30:00 Final Exam Final Exam- Microsoft Visio 2016 Beginner to Advanced 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Visio 2016 Beginner to Advanced
Delivered Online On Demand16 hours
£21

Deputy Manager Training Course

5.0(14)

By Training Express

The Deputy Manager Training Course is designed to equip aspiring and current managers with the knowledge, strategies, and professional insight needed to lead teams effectively and maintain smooth operations. Covering essential areas such as supervision fundamentals, employee management, recruitment, and conflict resolution, this programme offers a structured approach to developing the leadership abilities that modern workplaces demand. You will also explore vital topics like communication skills, negotiation, and stress management—ensuring you can handle responsibilities with confidence and clarity. In addition to core leadership principles, the course delves into business writing, meeting management, organisational skills, and cybersecurity awareness, providing a strong foundation for managing both people and processes efficiently. Each module has been crafted to help you enhance productivity, streamline workflows, and foster positive workplace relationships. Whether your goal is to advance within your current organisation or prepare for greater managerial responsibilities, this training delivers a well-rounded learning journey tailored for leadership growth. Key Features: Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Fundamentals of Supervisor Training Module 02: Understanding the Role of Supervision Module 03: Essential Skills in Supervision Module 04: Recruitment and Dismissal Module 05: Employee Management Module 06: Communication Skill Development Module 07: Conflict Management Module 08: Cybersecurity for Employees Module 09: Introduction to Office Administration Module 10: Skills of an Effective Administrator Module 11: Business Writing Skills Module 12: Managing Meetings and Giving Feedback Module 13: Organisational Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Learning Outcomes: Demonstrate proficiency in fundamental supervisor training principles. Understand the key responsibilities and role of supervision in management. Acquire essential skills for effective employee supervision and management. Demonstrate knowledge of recruitment, dismissal, and employee lifecycle management. Develop advanced communication skills for effective workplace interaction. Master organisational and administrative skills for efficient office management. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Deputy Manager Training Course can be taken by anyone who wants to understand more about the topic. With the aid of this Deputy Manager Training course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Deputy Manager Training Course is ideal for: Aspiring and current deputy managers. Individuals seeking advanced supervisory and administrative skills. Professionals aiming for career growth in management roles. Employees involved in recruitment, employee management, and conflict resolution. Requirements Learners do not require any prior qualifications to enrol on this Deputy Manager Training Course. You just need to have an interest in Deputy Manager Training Course. Career path After completing this Deputy Manager Training Course you will have a variety of careers to choose from. The following job sectors of Deputy Manager Training Course are: Deputy Manager - £30K to 50K/year. Office Administrator - £20K to 35K/year. HR Coordinator - £25K to 40K/year. Business Development Executive - £25K to 45K/year. Team Leader - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Deputy Manager Training Course
Delivered Online On Demand1 hour
£12

Telephone Skills Training

By Training Tale

Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.

Telephone Skills Training
Delivered Online On Demand15 hours
£12

Getting Results with PowerBI

By The Teachers Training

Overview Getting Results with PowerBI Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Getting Results with PowerBI Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Getting Results with PowerBI Module 01: Tour of the screen 00:04:00 Module 02: Pulling in your data from different sources 00:12:00 Module 03: Creating your first Visual 00:09:00 Module 04: Building a visual from 2 tables 00:08:00 Module 05: Slicers 00:07:00 Module 06: Making a Combo Chart Visual 00:06:00 Module 07: Using PowerQuery to restructure the data 00:04:00 Module 08: Creating Map Visuals 00:03:00 Module 09: Creating a report by Year, Qtr, or Month 00:04:00 Module 10: Calculating % of total 00:02:00 Module 11: Creating your own Calculation 00:05:00 Module 12: Decomposition Tree Visual 00:02:00 Module 13: Pulling it all together 00:09:00 Assignment Assignment - Getting Results with PowerBI 00:00:00

Getting Results with PowerBI
Delivered Online On Demand1 hour 15 minutes
£27.99

Microsoft Power BI 90 Minutes Training

By The Teachers Training

Microsoft Power BI 90 Minutes Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Microsoft Power BI 90 Minutes Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Power BI - Introduction Overview of the Course 00:02:00 Power BI Introduction 00:03:00 Power BI High Level Flow 00:02:00 Installing and Signing Up for Power BI 00:03:00 Power Query Introduction 00:05:00 Power Pivot Introduction 00:01:00 Power View Introduction 00:02:00 Your First Power BI Dashboard! The Big Picture 00:02:00 Get Data 00:07:00 How to Get More Data 00:01:00 Modelling Data 00:03:00 Adding Relationships Manually 00:02:00 Visualization 00:05:00 Visualization Customization 00:01:00 More Visualizations 00:02:00 Visualization Format and Analytics 00:03:00 Ask a Question in Power BI 00:02:00 Your Advanced Power BI Dashboard With Real Live Real World Example 00:06:00 Get Data 00:13:00 Modelling Data 00:05:00 Visualization with multiple charts 00:11:00 Publishing 00:05:00 Power BI Website 00:08:00

Microsoft Power BI 90 Minutes Training
Delivered Online On Demand1 hour 34 minutes
£27.99

Business Writing Skill - CPD Certified

5.0(3)

By School Of Health Care

Business Writing Skill: Business Writing Skill Online Despite the fact that Business Writing Skill: Business Writing Skill is an essential component of communication, most people find it challenging. As more people communicate via email and text messaging, writing and communication skills have deteriorated. You will gain a thorough understanding of typical spelling and grammar errors in business writing through this Business Writing Skill: Business Writing Skill course on business writing. With an online-capable device, you can access our Business Writing Skill: Business Writing Skill course from any location and study at a pace that works for you. With this Business Writing Skill course, you can stand out from the competition and prepare for the job you want. Enrol in this Business Writing Skill: Business Writing Skill today and start learning! Main Course: Business Writing Skill Free Courses Course 01: Level 5 Report Writing Course 02: Minute Taking [ Note: Free PDF certificate as soon as completing the Business Writing Skill: Business Writing Skill course] Business Writing Skill: Business Writing Skill Online This Business Writing Skill: Business Writing Skill course consists of 11 modules. Assessment Method of Business Writing Skill: Business Writing Skill Course After completing Business Writing Skill: Business Writing Skill Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Business Writing Skill: Business Writing Skill Course After completing the Business Writing Skill: Business Writing Skill Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Business Writing Skill: Business Writing Skill Online This Business Writing Skill: Business Writing Skill course is designed for anyone who is passionate and ambitious about Business Writing. Requirements Business Writing Skill: Business Writing Skill Online To enrol in this Business Writing Skill: Business Writing Skill Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Writing Skill: Business Writing Skill Course. Be energetic and self-motivated to complete our Business Writing Skill: Business Writing Skill Course. Basic computer Skill is required to complete our Business Writing Skill: Business Writing Skill Course. If you want to enrol in our Business Writing Skill: Business Writing Skill Course, you must be at least 15 years old. Career path Business Writing Skill: Business Writing Skill Online

Business Writing Skill - CPD Certified
Delivered Online On Demand12 hours
£12

AutoCAD VBA Programming - Beginner course

4.7(160)

By Janets

Register on the AutoCAD VBA Programming - Beginner course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The AutoCAD VBA Programming - Beginner course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The AutoCAD VBA Programming - Beginner course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the AutoCAD VBA Programming - Beginner course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Unit 01: Introduction Module 01: Introduction 00:04:00 Module 02: Course Content Identified 00:06:00 Unit 02: VBA Integrated Development Environment (IDE) Module 01: Setting-up the Environment (Installing VBA IDE) 00:01:00 Module 02: Downloading and Installing AutoCAD VBA IDE 00:04:00 Module 03: Identify and Understand VBA IDE Components (Toolbars and Windows) 00:03:00 Module 04: VBA IDE Walkthrough 00:14:00 Unit 03: Understanding AutoCAD Object Model in VBA Module 01: Examining AutoCAD VBA Object Model Structure 00:07:00 Module 02: Examining AutoCAD Object Model Structure Part 2 00:06:00 Unit 04: Using Variables in VBA Module 01: Working on Variables 00:01:00 Module 02: Using Variables in the Program 00:14:00 Unit 05: User Forms and Controls Module 01: User Forms and Controls Topic Breakdown 00:02:00 Module 02: Using Label, Textbox and Command Button Controls 00:10:00 Module 03: Using ListBox Control 00:06:00 Module 04: Using ComboBox Control 00:09:00 Module 05: Using CheckBox Control 00:08:00 Module 06: Using OptionButton Control 00:03:00 Module 07: Using MultiPage Control 00:10:00 Module 08: Using MultiPage Control Continued 00:14:00 Module 09: Using Frame Control 00:03:00 Unit 06: Conditionals and Decisions in VBA Module 01: Conditions and Decisions Course Outline 00:01:00 Module 02: IF-THEN-ELSE Condition 00:02:00 Module 03: IF-THEN-ELSEIF Condition 00:04:00 Module 04: Conditional Operators in VBA 00:04:00 Module 05: Logical Operators in VBA 00:07:00 Module 06: SELECT CASE Statement in VBA 00:05:00 Unit 07: Looping and Iterations in VBA Module 01: Looping and Iterations Overview 00:02:00 Module 02: Using DO-WHILE Loop in VBA 00:04:00 Module 03: Using DO-UNTIL Loop in VBA 00:02:00 Module 04: Using FOR NEXT Loop in VBA 00:02:00 Module 05: Using FOR EACH NEXT Loop in VBA 00:03:00 Unit 08: Drawings Objects in VBA Module 01: Drawing Objects Overview 00:01:00 Module 02: Draw a Line Object using Utility Function 00:03:00 Module 03: Draw a Line Object using Points from User's Input 00:07:00 Module 04: Draw a Circle Object Using Utility Functions 00:03:00 Module 05: Draw a Text Object using Utility Functions 00:05:00 Module 06: Draw a LWPolyline and Polyline Objects 00:06:00 Unit 09: Code Debugging in VBA Module 01: Code Debugging Overview 00:01:00 Module 02: Code Debugging in VBA Demo 00:12:00 Module 03: Code Debugging in VBA Demo Continued 00:02:00 Unit 10: Error Handling in VBA Module 01: Error Handling Course Outline 00:02:00 Module 02: Error Handling in VBA Demo 00:13:00 Unit 11: Conclusion Module 01: Conclusion and Thank you! 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

AutoCAD VBA Programming - Beginner course
Delivered Online On Demand3 hours 37 minutes
£25

Business Intelligence Analyst Course

4.7(160)

By Janets

Register on the Business Intelligence Analyst Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Business Intelligence Analyst Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Business Intelligence Analyst Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Business Intelligence Analyst Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module-1: An Introduction to Business Intelligence An Introduction to Business Intelligence 00:46:00 Module-2: Real-time Business Intelligence Real-time Business Intelligence 00:35:00 Module-3: Fundamentals of Statistics and Data Science Fundamentals of Statistics and Data Science 00:50:00 Module-4: Fundamentals of SQL Fundamentals of SQL 00:40:00 Module-5: Database Management Essentials Database Management Essentials 00:50:00 Module-6: Data Warehouse Concepts Data Warehouse Concepts 00:38:00 Module-7: Data Visualisation in Business Intelligence Data Visualisation in Business Intelligence 00:35:00 Module-8: Basics of Python Basics of Python 00:27:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Business Intelligence Analyst Course
Delivered Online On Demand5 hours 21 minutes
£25

Telephone Skills Training

4.7(160)

By Janets

Having a holistic understanding of telephone etiquette can make a huge difference to your customers and your profits. This course is ideal for you, whether you frequently deal with customers on the telephone or about to enter into telemarketing and become a customer service representative, receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system expertly. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling rough or angry callers. In just 75 Minutes, you will: Be able to handle interoffice calls and voicemail messages Successfully eliminate phone distractions and correct poor telephone etiquette Develop and master the techniques that improve your organization's image Handle incoming and outgoing calls precisely that win more business Correctly respond to rude or hostile customers Answer the phone expertly at your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Telephone Skills Training is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telephone Skills Training Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam - Telephone Skills Training 00:20:00 Final Exam Final Exam - Telephone Skills Training 00:20:00 Assignment Assignment - Telephone Skills Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Telephone Skills Training
Delivered Online On Demand3 days
£25

Material Management

4.7(160)

By Janets

Register on the Material Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Material Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Material Management Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Material Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Material Management Introduction to Material Management 00:16:00 Module 02: Purchasing and Supply Chain Management Purchasing and Supply Chain Management 00:17:00 Module 03: Inventory Management, Planning and Control Inventory Management, Planning and Control 00:19:00 Module 04: Stores Management and Control Stores Management and Control 00:26:00 Module 05: Forecasting Forecasting 00:15:00 Module 06: Material Requirements Planning Material Requirements Planning 00:24:00 Module 07: Materials Handling Materials Handling 00:16:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Material Management
Delivered Online On Demand2 hours 13 minutes
£25