Description: Creative thinking and innovation are two critical components in our personal and professional lives. We do creativity on daily basis which helps us manage our daily chores. This Level 3 Diploma in Creative Thinking and Innovation will help you on how to recognize and hone your creative potential. In this course, you will learn to recognize the variation between creation and innovation, locate individual creativity, create their respective atmosphere, significance of creativity, problem solving methods and tools, people and group techniques and how to apply creative concept, etc. This course will ultimately help you to understand the importance of practicing to boost your creative and innovative skills. Learning Outcomes: How to recognise the variation between creativity and innovation How to locate their individual creativity Means to create their respective creative atmosphere The significance of creativity as well as innovation in business Problem solving methods and tools Personal and group techniques so as to assist produce creative concepts How to apply creative concepts Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Creative Thinking and Innovation is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Creative Thinking and Innovation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What Is Creativity and Innovation? 00:15:00 Individual Creativity 00:30:00 Developing the Right Environment for Creativity 00:15:00 Creativity and Innovation in Business 00:15:00 Where Does Creativity Fit Into the Problem-Solving Process? 00:30:00 Defining the Problem 00:30:00 Creative Techniques 00:45:00 Encouraging Creativity In A Team 00:30:00 Putting It All Together 00:15:00 Mock Exam Mock Exam- Level 3 Diploma in Creative Thinking and Innovation 00:20:00 Final Exam Final Exam- Level 3 Diploma in Creative Thinking and Innovation 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
An understanding of the law can get you a long way, whether it’s knowing your rights at a protest march or negotiating a corporate merger. From police interviews to boardroom conferences, it is very often the lawyers who call the shots. The study and practice of law requires a sharp mind, exceptional attention to detail and occasionally a flare for the dramatic. It can certainly be challenging and complex, but it is also a lot of fun to master. The Law Summer School will sharpen your problem solving skills, hone your ability to identify weaknesses in an argument or body of evidence and give you the confidence to advocate for your position (in court or anywhere else). Both in-person Law events emphasise experiential learning – from simulated client conferences, to business negotiations, to mock trials, you will have the opportunity to practice and develop your abilities in a supportive environment where excellence is recognised and celebrated. If you’ve ever dreamed of making a brilliant closing speech to the jury, this is your chance! Suitable for students aged 15 - 18. Please note that this course is non-residential. See full details at https://debatechamber.com/project/summer-law-school-in-person/
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Effecting Business Process Improvement: Virtual In-House Training Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What you will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state
A peer supported approach to inclusion
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn why is it important to deal with challenging people in life. Learn to handle difficult people. Be able to adapt the problem-solving skills and use the same for dealing with people with difficult mindsets. Learn the fundamental concepts of dealing with difficult people. Understand the skills required to handle difficult people. Learn the fundamentals of dealing with difficult people and ourselves. Get to understand powerful insights and strategies to sidestep difficult people. Learn various tips and tricks required to deal with challenging people. Learn to avoid difficult emotions while dealing with challenging people. Why Handling Difficult People Course right for you? This handling difficult people course online is designed to help anyone who has to work with a team or monitor a group and thus need to different variety of people. This online course will help you discover all the skills required to deal with some challenging people. This handling difficult people course online aims to provide you with the strategies and knowledge required to understand other people and deal with them. This comprehensive online course will enhance your problem-solving skills and provide you with some essential tips and tricks for handling difficult people. By the end of the course, you will have knowledge about dealing with difficult people at different places and will also learn to develop powerful insights and strategies to sidestep difficult people. Handling Difficult People Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Fundamentals of Dealing With Difficult People AND Ourselves Powerful Insights and Strategies Problem Solving Part 1! - Specific Techniques For Handling Difficult People Problem Solving Part 2! - Specific Techniques For Handling Difficult People Problem Solving Part 3! - Specific Techniques For Handling Difficult People Final TIPS and Recommendations! BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! Who should take this course? Anyone dealing with difficult people in their life or at work can go for this handling difficult people course. This comprehensive online course is also ideal for therapists and teachers who deal with various types of personalities. Anyone aspiring to accelerate their career or improve their job prospects can also opt for this popular online course. Entry Requirements There are no academic entry requirements for this Handling Difficult People Course and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This handling difficult people course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Calling all artists! We're proud to announce that we're opening up a brand-new artist retreat, and we want YOU to be there. Our Artist Retreat is a week-long retreat that gives you the chance to immerse yourself in the art of your choice, from beginner to advanced. We'll give you expert tuition in the arts and crafts of your choice, so you can spend your week focused on learning and exploring your creativity. At Gifted Crafts, we believe that everyone is an artist. Whether you're a beginner or an expert, we promise you'll find something new to learn at our retreat. You'll be immersed in an unforgettable week of activities and hands-on learning in the arts and crafts of your choice—from pewter casting to bookbinding, from enamelling to printing, from drawing to felting, from painting to yarn craft. We've even got some surprises up our sleeves for artists who love photography and sketching. And don't forget about foiling, engraving, batik…We think you get the idea.
10 Soft Skills You Need 1 Day Training in Edinburgh
10 Soft Skills You Need 1 Day Training in Wrexham