2057 Problem Solving courses delivered Online

In this course we explore Mental Health and address how such needs can be met in mainstream classrooms. Course Category Behaviour and Relationships Meeting Emotional Needs Description This is our lead workshop/training day on understanding mental health, behaviour and relationship work in schools other settings and is both a values primer and a practical guide to successful innovative strategies for improving behaviour and strengthening relationships for challenging children and young people of all ages. Not just another day on ‘Behaviour Management’ – Our Mental Health Day goes well beyond a rewards and sanctions approach to ‘behaviour’. We will be focused on those young people for whom rewards and punishments do not always work and who confuse the adults who work with them. We aim to take a relationships-based approach and to give those attending an opportunity to think more deeply about why young people do the things they do and what our part as adults is in creating, sustaining and changing these behaviours. The day gives those present opportunities to reflect on their attitudes and practice in relation to children’s behaviour and relationship building.   If your usual approaches to managing tackling mental health needs aren’t working with particular individuals then take a tour through this range of cutting edge strategies for bringing about positive behaviour change, and for meeting challenging emotional needs  Learning Objectives reinforce and affirm good practice re-energise, stimulate and challenge thinking about inclusion of challenging pupils and children increased understanding of mental health increased confidence in managing challenging pupils in mainstream schools access to a wider range of practical strategies to impact on behaviour problems opportunity to reflect on professional attitudes and behaviour towards mental health in families and pupils Who Is It For ?  Anyone concerned with understanding and meeting emotional and mental health needs  Course Content Circle of Courage – belonging-achievement-generosity – independence – model for understanding mental health Compass of Anxiety – understanding and going deeper Active listening – Listening to the person underneath the behaviour Involving other children and young people in solutions and interventions - Circles of friends: peer support, counselling and mediation Team Problem Solving – Solution Circles: a 30 minute group problem solving process to get Teams ‘unstuck’ and to generate positive first action steps Restorative justice and restitution: principles and practice of this approach to repairing harm and restoring relationships without reliance on punishment Understanding the effects of Separation, Loss, Trauma and Neglect on children’s learning and relationships in school and what adults can do to reach and support these children

Unlock the secrets to Freelance success with our comprehensive course. Learn the essential skills to thrive in today's competitive market, from brand management to emotional intelligence, social media marketing to problem-solving. Join now and freelance like a pro!" Learning Outcomes: Gain a deep understanding of brand management and its importance in the freelance industry Master the art of time management and achieve productivity like a pro Learn the principles of entrepreneurship and financial independence for successful freelancing Develop emotional intelligence to communicate effectively with clients and collaborators Discover the power of social media marketing and sales techniques to expand your reach Learn the fundamentals of business formation, marketing, accounting, customer service relations, critical creative thinking, problem-solving, and business law and contracts for a holistic approach to freelancing Our comprehensive course covers all the essential skills needed to succeed in the freelance industry. From brand management to emotional intelligence, social media marketing to problem-solving, this course is designed to help you become a successful freelancer in today's competitive market. The course covers 13 modules, including principles of entrepreneurship, business formation, and management. You will also learn the fundamentals of sales and negotiation, customer service relations, critical creative thinking, and problem-solving. Our experts will guide you through the principles of marketing and accounting, enabling you to manage your finances with confidence. Additionally, the course covers the essential aspects of business law and contracts. This course is perfect for individuals who are new to freelancing or those looking to expand their skill set. Join now and start your journey to becoming a successful freelancer! Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone looking to start or enhance their freelancing career Individuals looking to learn the essential skills needed to succeed in the freelance industry Entrepreneurs and small business owners looking to manage their finances and marketing effectively Creatives and professionals looking to expand their reach and grow their brand Career path Freelance Graphic Designer: £22,000 - £45,000 per year Freelance Writer: £18,000 - £50,000 per year Freelance Social Media Manager: £20,000 - £45,000 per year Freelance Web Developer: £25,000 - £60,000 per year Freelance Marketing Consultant: £25,000 - £60,000 per year Freelance Accountant: £25,000 - £60,000 per year

Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.   Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.   Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.   Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00

Embark on a transformative journey with the Super Learning course, where the realms of cognitive enhancement are no longer shrouded in mystery. This enlightening pathway begins with an introductory guide to augmented learning techniques, beckoning learners to expand the horizons of their intellectual capabilities. Discover the artistry behind memory fortification and cerebral advancement, enabling a metamorphosis of your mental faculties. This meticulously crafted programme is an odyssey through the landscapes of the mind, seeking to amplify your innate potential. In the subsequent phase, participants will unravel the essential elements that propel one towards the zenith of learning efficiency. As you delve into the art of concentration, you will learn to hone a razor-sharp focus, indispensable for success in any scholarly or professional endeavour. Equip yourself with robust problem-solving frameworks, fostering a methodical approach to overcoming complex challenges. Each module is an invitation to ascend to unprecedented levels of mastery and expertise in the realm of learning. Learning Outcomes Cultivate remarkable mnemonic capabilities and cerebral function. Unearth the pivotal factors that enhance the rate and quality of learning. Attain the ability to maintain unwavering attention amidst distractions. Employ sophisticated strategies for disentangling intricate problems. Lay the groundwork for perpetual cognitive growth and knowledge acquisition. Why choose this Super Learning course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Super Learning course for? Individuals aiming to escalate their memorisation and cognitive acumen. Scholars desiring intensified concentration for academic excellence. Professionals in pursuit of superior problem-solving mechanisms. Continuous learners seeking to sustain lifelong cognitive vitality. Educators wishing to incorporate advanced pedagogical strategies. Career path Educational Psychologist: £40,000 - £85,000 Learning and Development Specialist: £30,000 - £60,000 Cognitive Enhancement Trainer: £25,000 - £50,000 Academic Tutor: £20,000 - £40,000 Personal Development Coach: £30,000 - £70,000 Problem-Solving Consultant: £35,000 - £75,000 Prerequisites This Super Learning does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Super Learning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Super Learning Introduction to Super Learning 00:14:00 Module 02: Improving Your Memory and Brain Improving Your Memory and Brain 00:21:00 Module 03: Crucial Factors of Super Learning Crucial Factors of Super Learning 00:35:00 Module 04: Preserving Your Focus Preserving Your Focus 00:11:00 Module 05: The Process of Problem Solving The Process of Problem Solving 00:11:00 Assignment Assignment - Super Learning 00:00:00

Designed as a follow-on to The Practical Manager, this course will take your managers to the next level. Give them the skills to develop high performing teams through the application of tailored motivation strategies, effective performance appraisal and razor-sharp decision-making.

Unlock the full potential of your mind with our comprehensive Super Learning course! Designed for those eager to enhance their cognitive abilities and maximize their learning efficiency, this course covers everything you need to become a master learner. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This "Super Learning" course is designed to help you learn faster and more effectively. You will discover how to maintain your focus and concentration, which is key to absorbing information quickly. The course will teach you important techniques for boosting your memory and enhancing your brain's capabilities. You will also explore essential factors that contribute to super learning, ensuring you have a strong foundation for rapid skill acquisition. Additionally, you'll learn efficient problem-solving methods, enabling you to tackle challenges with ease and confidence. By the end of this course, you will have the tools and strategies needed to learn anything faster and more effectively, making you a more capable and confident learner. Course Curriculum Module 01: Introduction to Super Learning Module 02: Preserving Your Focus Module 03: Crucial Factors of Super Learning Module 04: Improving Your Memory and Brain Module 05: The Process of Problem Solving Learning Outcomes: Understand the fundamentals of Super Learning and its applications. Develop strategies for maintaining focus during learning sessions. Identify key factors that enhance Super Learning abilities. Enhance memory and cognitive functions for improved learning. Apply effective problem-solving techniques in various contexts. Utilise methods to optimise brain performance and learning capacity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Super Learning 49:49 1: Module 01: Introduction to Super Learning 08:12 2: Module 02: Preserving Your Focus 05:57 3: Module 03: Crucial Factors of Super Learning 18:01 4: Module 04: Improving Your Memory and Brain 10:38 5: Module 05: The Process of Problem Solving 06:01 6: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking enhanced learning techniques. Students aiming to improve academic performance. Professionals needing better focus and memory. Lifelong learners interested in brain optimisation. Anyone wanting to solve problems more efficiently. Career path Educational Consultant Learning and Development Specialist Cognitive Trainer Academic Coach Memory Improvement Expert Focus Enhancement Coach Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This is our lead workshop/training day on behaviour and relationship work in Primary and Secondary schools and Academies, as well as Early Years, FE and adult settings and is both a values primer and a practical guide to successful innovative strategies for improving behaviour and strengthening relationships for challenging children and people of all ages. Course Category Behaviour and Relationships Meeting emotional needs Early Years Inclusion Description This is our lead workshop/training day on behaviour and relationship work in schools and other settings and is both a values primer and a practical guide to successful innovative strategies for improving behaviour and strengthening relationships for challenging children and young people of all ages. Not just another day on ‘Behaviour Management’ – our ‘Fresh Approaches to Behaviour and Relationships’ day goes well beyond a rewards and sanctions approach to ‘behaviour’. We will be focused on those young people for whom rewards and punishments do not always work and who confuse the adults who work with them. We aim to take a relationships based approach and to give those attending an opportunity to think more deeply about why young people do the things they do and what our part as adults is in creating, sustaining and changing these behaviours. The day gives those present opportunities to reflect on their attitudes and practice in relation to children’s behaviour and relationship building. If your usual approaches to managing behaviour aren’t working with particular individuals then take a tour through this range of cutting edge strategies for bringing about positive behaviour change, and for meeting challenging emotional needs. Testimonials ‘Thank you so much for the excellent training day you delivered last week. I found the whole experience quite uplifting and inspirational.’ ‘Thought provoking and empowering. Probably the best training day we’ve had in school’ ‘There was already evidence on the first day of school for pupils that staff were adopting a different approach. Thank you so much for helping us to make a difference.’ ‘Today has to have been one of the very best INSET days I have personally been to – full of practical tips and techniques to use in the classroom; and also proof that this approach does work in practice. It really was inspirational and an excellent start to the term.’ ‘Very motivating and exciting course.’ ‘Another fantastic Colin and Derek training session’ ‘Enjoyed this course very much. Derek and Colin worked very hard and I understood it. Thank you.’ Learning Objectives Reinforce and affirm good practice Re-energise, stimulate and challenge thinking about inclusion of challenging young people and children Increased understanding about behaviour and emotions Increased confidence in managing challenging pupils in childcare settings mainstream schools Access to a wider range of practical strategies to impact on behaviour problems Opportunity to reflect on professional attitudes and behaviour towards families and children and young people Learn new skills and processes to make inclusion successful Who Is It For ? Primary and secondary staff teams All Childcare Providers – Out of School club staff/Childminders/Youth Workers Early years and school based practitioners Heads and deputies SENCOs Advanced skills teachers Primary and secondary teachers Year Managers Parents Local authority support services Course Content The course answers the questions: Are there any new ways to include our most challenging young people? Should we focus on behaviour or relationships? How do we go about including high profile children or young people? Can we find an alternative to exclusion? What would a relationship policy look like? The following are some of the key themes and tools we are likely to explore during the day Getting the welcome right for the most challenging Encouraging – getting the best from the most challenging- Circle of Courage – belonging-achievement-generosity – independence Active listening – Listening to the person underneath the behaviour Compass of Shame – which directions do children and young people head when they feel shame? And what helps children work through these feelings in more healthy ways? Involving other children and young people in solutions and interventions – Circles of friends: peer support, counselling and mediation Team Problem Solving – Solution Circles: a 30 minute group problem solving process to get Teams ‘unstuck’ and to generate positive first action steps Circle of Adults: a process that ‘listens deeper’ to generate reflective problem solving creating lasting behaviour change and effective behaviour intervention plans. A particularly valuable process for those looking to enhance their leadership and facilitation skills Restorative justice and restitution: principles and practice of this approach to repairing harm and restoring relationships without reliance on punishment Understanding the effects of Separation, Loss, Trauma and Neglect on children’s learning and relationships in school and what adults can do to reach and support these children

Venture into the fascinating realm of health science, where the intricacies of public health and epidemiology await your keen intellect.

In line with OFSTED expectations make sure NQTs are up to speed on effective behaviour management and relationship building in the classroom. Course Category Behaviour and Relationships Meeting emotional needs Inclusion Description This is our lead workshop/training day on behaviour and relationship work aimed at NQTs. Recent OFSTED changes make Behaviour and Classroom management of NQTs a particular focus for inspections. Are your NQTs teaching the behaviours children need to succeed? Can they articulate these behaviours? This training provides a values primer and a practical guide to successful innovative strategies for improving behaviour and strengthening relationships for challenging children and young people of all ages. Not just another day on ‘Behaviour Management’ – our day goes well beyond a rewards and sanctions approach to ‘behaviour’. We will be focused on those young people for whom rewards and punishments do not always work and who confuse the adults who work with them. We aim to take a relationships based approach and to give those attending an opportunity to think more deeply about why young people do the things they do and what our part as adults is in creating, sustaining and changing these behaviours. The day gives those present opportunities to reflect on their attitudes and practice in relation to children’s behaviour and relationship building. If your usual approaches to managing behaviour aren’t working with particular individuals then take a tour through this range of cutting edge strategies for bringing about positive behaviour change, and for meeting challenging emotional needs. Learning Objectives Reinforce and affirm good practice Re-energise, stimulate and challenge thinking about inclusion of challenging young people and children Increased understanding about behaviour and emotions Increased confidence in managing challenging pupils in childcare settings mainstream schools Access to a wider range of practical strategies to impact on behaviour problems Opportunity to reflect on professional attitudes and behaviour towards families and children and young people Learn new skills and processes to make inclusion successful Who Is It For? Primary and secondary NQTs Course Content The course answers the questions: Are there any new ways to include our most challenging young people? Should we focus on behaviour or relationships? How do we go about including high profile children or young people? Can we find an alternative to exclusion? – What would a relationship policy look like? The following are some of the key themes and tools we are likely to explore during the day Getting the welcome right for the most challenging Encouraging Getting the best from the most challenging Circle of Courage Belonging Achievement Generosity Independence Active listeningV Listening to the person underneath the behaviour Compass of Shame – which directions do children and young people head when they feel shame? And what helps children work through these feelings in more healthy ways? Involving other children and young people in solutions and interventions Circles of friends:Peer supportCounselling and mediationTeam Problem Solving Solution Circles:A 30 minute group problem solving process to get Teams ‘unstuck’ and to generate positive first action steps

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