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Overview Learn about Quickbooks Bookkeeping - Starting A New Company File from industry experts and boost your professional skill. This Quickbooks Bookkeeping - Starting A New Company File course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Quickbooks Bookkeeping - Starting A New Company File. You'll also gain the skills of Quickbooks Bookkeeping - Starting A New Company File to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Quickbooks Bookkeeping - Starting A New Company File professionals and gain first-hand experience of Quickbooks Bookkeeping - Starting A New Company File problem-solving. The Quickbooks Bookkeeping - Starting A New Company File is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Quickbooks Bookkeeping - Starting A New Company File, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Quickbooks Bookkeeping - Starting A New Company File will provide you with the latest information and updates of Quickbooks Bookkeeping - Starting A New Company File. It will keep you one step ahead of others and increase your chances of growth. Why buy this Quickbooks Bookkeeping - Starting A New Company File? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Quickbooks Bookkeeping - Starting A New Company File there will be an MCQ assessment which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Quickbooks Bookkeeping - Starting A New Company File course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Quickbooks Bookkeeping - Starting A New Company File does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Quickbooks Bookkeeping - Starting A New Company File was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Quickbooks Bookkeeping - Starting A New Company File is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Getting prepared - access the software and course materials The structure of the course - first things first! 00:05:00 Set up free trial 00:03:00 Getting started Starting A New Company File 00:11:00 Setting up the system Enter opening balances 00:02:00 Reverse opening balances - accruals and prepayments 00:06:00 Report Journal 00:05:00 Nominal ledger Amend The Nominal Ledger 00:07:00 Report listing the nominal ledgers 00:02:00 Customers Enter customers 00:09:00 Report on customer contact information 00:01:00 Suppliers Enter Suppliers 00:05:00 Supplier Contact List 00:02:00 Sales ledger Enter Invoices 00:09:00 Invoice Entering 00:03:00 Invoice batch 00:06:00 Post Sales Credit Notes 00:08:00 Report showing Customer Activity 00:03:00 Aged Debtors 00:02:00 Purchases ledger Post Supplier Invoices 00:03:00 Entering a Batch of Supplier Bills 00:09:00 Credit Notes Suppliers 00:05:00 Reclassify Supplier Bills - Flash Bulbs Purchased 00:04:00 Supplier Account Activity Report 00:04:00 Sundry payments Post Cheques 00:07:00 Report showing supplier payments 00:01:00 Sundry receipts Receipts from customers 00:07:00 Report showing customer receipts 00:02:00 Petty cash Post Petty Cash Transactions and Report 00:04:00 Post cash payments to ledgers 00:02:00 Enter petty cash items 00:14:00 Report on Petty Cash Payments Proper 00:05:00 Post Sundry Payments 00:05:00 Report Bank Payments 00:03:00 VAT - Value Added Tax VAT Return 00:03:00 Bank reconciliation Reconcile The Bank 00:10:00 Provide A Report Showing Any Unreconnciled Transaction 00:02:00 Payroll / Wages Post the Wages Journal 00:08:00 Posting Journal Adjustments 00:02:00 Reports Month end adjustments 00:03:00 Month end reports 00:06:00 Tasks Task- Clearing the accounts 00:06:00 Task - Customer report 00:01:00 Additional Resources Course Paper 00:00:00 Further Reading - QuickBooks Online 2014 The Handbook 00:00:00 Mock Exam Mock Exam - Quickbooks Bookkeeping - Starting A New Company File 00:20:00 Final Exam Final Exam - Quickbooks Bookkeeping - Starting A New Company File 00:20:00 Assignment Assignment - Quickbooks Bookkeeping - Starting A New Company File 00:00:00

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Register on the ChatGPT Masterclass: A Complete Chat GPT Zero to Hero! today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The ChatGPT Masterclass: A Complete Chat GPT Zero to Hero! is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The ChatGPT Masterclass: A Complete Chat GPT Zero to Hero! Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £69. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the ChatGPT Masterclass: A Complete Chat GPT Zero to Hero!, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Getting Started Introduction 00:04:00 Start on Windows, macOS, and Linux 00:01:00 How to ask great questions 00:02:00 FAQs 00:01:00 Section 02: ChatGPT - Basic What is ChatGPT 00:05:00 Create a ChatGPT account 00:06:00 How to use ChatGPT 00:10:00 ChatGPT for day-to-day activities 00:04:00 Advanced ChatGPT Plus 00:05:00 Section 03: ChatGPT for Developers ChatGPT for programmers 00:12:00 Improve Problem-solving skills 00:06:00 Create an Algorithms 00:06:00 How to build a website with ChatGPT 00:05:00 Develop a Stunning Landing page for product sales 00:07:00 Create a Documentation 00:03:00 Code Debugging with ChatGPT 00:05:00 Section 04: Build, and Scale your Business Using ChatGPT The Best Businesses Ideas to start with ChatGPT 00:05:00 SEO Basics for your website 00:06:00 How to make an online course using ChatGPT 00:05:00 Selling Competitive products with ChatGPT 00:04:00 Exercise on real-world sales query 00:01:00 Solution for an exercise 00:02:00 Section 05: ChatGPT for Students ChatGPT to Prepare Resume 00:03:00 Interview preparation with ChatGPT 00:05:00 ChatGPT for PowerPoint content 00:03:00 Innovative Job Searching using ChatGPT 00:04:00 Write a short film with ChatGPT for Creative Fiction and Screenplays 00:03:00 Section 06: The Power of ChatGPT Make the best diet plan for a day 00:03:00 Suggest a meal plan with seafood as the special ingredient 00:03:00 Write a Business Email for the franchise 00:01:00 Create Legal documents like sale deeds etc. 00:03:00 Section 07: ChatGPT for Excel professionals Sum with ChatGPT 00:05:00 VLOOKUP with ChatGPT 00:05:00 Section 08: Generate Incredible Graphic Art with Dall-E 2 Introduction to Dall-E 2 00:04:00 Dall-E 2 Creating 3D Graphic design 00:03:00 Dall-E 2 Deep Dive in Editing your own image 00:04:00 How to Make Money with Dall-E 2 00:03:00 Section 09: The Best Tools and Extensions using ChatGPT Integrating ChatGPT with Google Search 00:06:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing course that will enhance your skills and prepare you for the competitive job market. Also, our Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing Bundle Consists of the following Premium courses: Course 01: British Sign Language (BSL) Level 1 & 2 with Bonus Module Course 02: Counselling Children & Supporting Their Wellbeing Course 03: British Sign Language Interpreter Training Course 04: SEN Teaching Assistant and Child Development - Complete Bundle Course 05: Applied Behaviour Analysis (ABA) Expert Training Certification Course 06: EYFS Teaching - Level 3 Course 07: Understanding Autism Awareness and Diagnosis Level 2 Course 08: Family Support Worker Diploma Course 09: Play Therapy Course 10: Home Based Childcare Course Course 11: Designated Safeguarding Lead (DSL) Complete Diploma Course 12: Emotional Intelligence and Human Behaviour Course 13: Youth Mental Health Course 14: Decision Making and Critical Thinking Benefits you'll get choosing Apex Learning for this Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of the Bundle Course 01: British Sign Language (BSL) Level 1 & 2 with Bonus Module Module 01 Introduction to the Course Fingerspelling Vocabulary Used in Daily Lives Common Names Module 02 Greetings and Introduction Question Signs Opinions Introduction Dialogue Clarification Taking Leave Taking Leave Dialogue Module 03 Describe People Personal Information Family Dialogue Animal and Pets Describing family - Animals Module 04 Weather Transports Transport Dialogue Direction Simple Direction Dialogue Module 05 Colours Size Numerals BSL vs English Grammar Order Module 06 Rooms Objects Objects Dialogue Numbers Using the numbers Days and Months Dialogue Module 07 Home Questions and statements about the home Work Work Dialogue School Activities at School Dialogue Shopping Shopping and Spending Dialogue Module 08 Travel Holiday Travel and Holiday Dialogue Hobbies and Activities Hobbies and Interests Dialogue Food & Drinks Dialogue Module 09 Object and Shopping Story Home story Food and Drinks story Activities Story Travelling and Holiday Story Hobbies and Interests Story Course 02: Counselling Children & Supporting Their Wellbeing Section 01: Introduction Section 02: Prevalence Section 03: Definition of Mental Health Section 04: Recognizing Mental Health Problems among Children Section 05: Signs and symptoms of Mental Health Difficulties among Children Section 06: How can we help children experiencing mental health difficulties? Section 07: Accessing External Support Systems Section 08: Testing Your New Knowledge and Skills Section 09: Bonus Course 03: British Sign Language Interpreter Training British Sign Language Level 1 Introduction to BSL and Fingerspelling Exchanging Personal Information Families Numbers (Time, Calendar and Money) Colours Transports Weather Directions Activities/Hobbies and Sports Description of A Person and Clothes Animals Numbers (Money) Foods and Drinks Course 04: SEN Teaching Assistant and Child Development - Complete Bundle Special Education Needs (SEN) An Overview SEN Support High Quality Teaching for Pupils with SEN SEN Teaching Methodologies Communication and Interaction Cognition and Learning Social, Emotional and Mental Health Difficulties Sensory or Physical Needs Working in Partnership Course 05: Applied Behaviour Analysis (ABA) Expert Training Certification Introduction to ABA ABA Component Breakdown Rules when Applying ABA Foundation Techniques of ABA ABA for Motor Skills ABA for Language Skills ABA for Cognitive Skills ABA for Visuospatial Skills Generalization in ABA Theory Course 06: EYFS Teaching - Level 3 Introduction to EYFS Importance of Early Years in Development EYFS Teaching Techniques Working as an EYFS Teacher Promoting Learning and Development Children Having Special Education Needs or Disabilities Parents' Guide to the Early Years Foundation Stage Welfare Requirements The EYFS Educational Philosophies and Privileges Registration, Inspection, and Quality Improvement EYFS Framework in 2021 Course 07: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 08: Family Support Worker Diploma Introduction to Family Support Work Legislation, Policy and Guidance Solving Family Issues - Part 1 Solving Family Issues - part 2 Safeguarding - Assessing need and providing help (Part 1) Safeguarding - Assessing Need and Providing Help (Part 2) Building Relationships Course 09: Play Therapy What is Play Therapy Advantages and Outcomes of Play Therapy Models and Approaches of Play Therapy The Play Settings: Therapist, Abused Child and Materials Typical Issues in Play Therapy Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Children Who are Homeless Play Interventions for Disaster Mental Health Case Studies and Recent Trends in Play Therapy Course 10: Home Based Childcare Course Introduction to Home-Based Childcare Registering as an Approved Home-Based Childcarer Effective Skills of a Childcarer Children's Learning and Development Safeguarding Children Health and Safety Healthy Food for Children Children with Special Needs Law and Legislation Course 11: Designated Safeguarding Lead (DSL) Complete Diploma Safeguarding Children Introduction to Safeguarding Laws and Guidance Child Abuse Child Sexual Exploitation Risks and Risk Assessment Responding to Disclosure and Reporting Things to Do after Referral Record Keeping Safeguarding Vulnerable Adults An Introduction to Safeguarding of Vulnerable Adults Safeguarding Legislations Understanding Abuse and Neglect Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Understanding the Importance of Communication in Care Sharing Information and Responding To a Disclosure Reporting Your Concern Course 12: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 13: Youth Mental Health Introduction to Mental Health Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors that Influence Development Mental Health Problems in Young and Adults Other Mental Health Problems in Young and Adults Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults The Self Harming Behaviour Mental Health Treatment and Medicine Mental Health over Life Span and Society in the UK Mental Health Related Legislations in the UK Course 14: Decision Making and Critical Thinking Introduction to Critical Thinking Critical Thinking and the Judgment of Claims Benefits and Barriers of Critical Thinking Importance of Critical Thinking Recognising a Critical Thinker What Are the Critical Thinking Steps? Critical Thinking Strategies Problem-Solving Through Critical Thinking Decision Making with Critical Thinking CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Sign Language: Basic Communication Skills for the Deaf and Hard of Hearing is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Can you manage the care home efficiently and seamlessly? Learn how to manage a care home with effective rules and regulations and make your career path smooth with the CPD - accredited certificate. This Course at a Glance Get a brief introduction to care home management. Acquire teamwork principles. Understand Recruitment, selection and induction of staff. Learn how to achieve positive outcomes for service users. Achieved reward CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. Care Home Management Course Overview The care home management course provides guidelines and training to run the care home smoothly. Running a service organisation is something you must be skilled at managing, otherwise, you will end up losing your customers, who are the zest of your organisation. Thus this course will teach you all the necessary skills that need to be required before starting to manage a care home organisation. Overall this course will unveil all the methods and ways related to managing the care home. Additionally, employers, professional organisations, and academic institutions value the care home management course ccredited by CPD UK. For details, please visit the Learner FAQs on our website. Who should take this course? The care home management course is suitable for the following: The individual wishing to build a care home. The individual who is responsible for looking after the care home. People who have a care home. Any care home manager can do this course to increase their knowledge and skills. Learners who have an intense interest in learning care home management. Entry Requirements The care home management course requirements are the following:  You need a laptop or PC and a stable internet. Any previous qualifications are not required. You should find a quiet place during the class. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure.  The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Introduction ● What Is A Care Home? ● When To Consider A Care Home? ● Understanding The Different Types Of Care Home ● Residential Homes ● Nursing Homes Leading and Managing a Care Home Team ● Teamwork ● Working Towards Objectives ● Importance Of Managing Team Performance Providing A Safe And Secure Environment ● Health And Safety ● What Are The Health And Safety Hazards In Care Homes? ● Approach To Health And Safety ● Managing Risks Safeguarding And Protecting Vulnerable Adults ● Forms Of Abuse ● What Is Safeguarding Adults And Why It Matters? ● The Aims Of Safeguarding Adults ● Six Principles Of Safeguarding Promoting Effective Communication ● What Is Communication In Health And Social Care? ● Types Of Communication In Health And Social Care ● How To Promote Good Communication In Health And Social Care? ● Look For Other Social Cues ● Barriers To Communication In Healthcare Leading A Person-Centred Approach To Care ● Personalised Care And Support Planning ● What Are The Benefits To Personalised Care And Support Planning? ● Personalised Care And Support Plans ● The Key Features Of A A Personalised Care And Support Achieving positive outcomes for service users ● Improving Personal Health And Wellbeing ● Why Is Equality And Diversity In Care Homes Important? ● How Can You Promote Equality And Diversity In Care Homes? ● The Equality Act 2010 ● Code Of Conduct Financial Management in Care Homes ● What Is Budgeting? ● What Is Financial Planning? ● What To Do If You're Behind Budget ● Managing Staff Hours / Vacancies / Use Of Agency And The Budget ● Effective Financial Management Strategies Quality Assurance and Continuous Improvement ● Reasons For Making Improvements ● Recognising The Need To Make Care Home Improvements ● How To Make Care Home Improvements? ● Care Home Leadership Mindset Effective Leadership and Decision-Making ● What are Leadership Styles? ● Common Leadership Styles ● Decision-making process ● What is the difference between problem solving and decision-making? ● Steps for an effective decision-making process ● Managing conflict ● Identifying the signs of conflict ● Conflict resolution checklist End-of-Life Care and Bereavement Support ● Palliative Care ● End Of Life Care In A Care Home ● Checklist For Owners And Managers ● Bereavement, Grief And Loss Conclusion Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs Why should I do this care home management course? You should do this course as this course will help you understand how to run a service organisation without facing any unwanted issues. It will also help you understand how a care home works compared to other service provider organisations. Can I run a care home organisation without any university degree? Yes, you can. You do not have to acquire any university degree to set up or build an organisation. You may require skills and experience. You can get the skills through this course; experiences will be acquired over time. Can I talk to someone before starting this course? Yes, you can. Our customer service is open 24/7. You reach us anytime from anywhere. You will get all the contact details here:https://lead-academy.org/contact-us. Do I have to sit for an on-site exam for this course? No. This course is entirely remote. However, you must attain an online MCQ exam to test your learning. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places, and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to continuously improve and update their skills within their professional field. This certificate claims that the certificate holder's knowledge is up-to-date in their work area. How safe is it to purchase a course over the Internet? We have been providing online courses for years, and all our learners' info is safe with us. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases.

You may have heard of Dyslexia often around the UK, but how much do you know about this word? Do you know it is a common disease, and anyone can have this illness without being aware of it? The Dyslexia Awareness training - CPD certified online course will educate you about this disease in detail. This Course at a Glance In the dyslexia awareness training course, the learners will be able to learn the following: Get introduced to Dyslexia. Learn the cause of Dyslexia. Understand How It Feels to Be a Dyslexic. Discover the Characteristics of the Dyslexic Brain and more. Obtain a CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. Dyslexia Awareness Training - CPD Certified Online Course Overview The Dyslexia Awareness Training is developed to raise awareness all around the UK and worldwide. This course will help the learners to identify dyslexia disease. It will teach the learners how to overcome this illness as well. The dyslexia training course will increase learners' knowledge of this issue by openly discussing dyslexia's causes, characteristics, and more. Overall, this course will help you to open your eyes to see the issue that has been unnoticed for a while. You will learn about dyslexia and, at the same time, gain a valuable certificate to join this precious course on Dyslexia. The course is accredited by CPD UK, valued by employers, professional organisations, and academic institutions. Your training provider can advise you on any further recognition, for example, progression routes into further and higher education. For details, please visit the Learner FAQs on our website.  Who should take this course? The dyslexia awareness training course is designed for the following: Any individual who wishes to work as a social worker. Any person who wants to enhance their general knowledge. Parents and caregivers can do this course. Any medical student who wishes to learn every type of disease. The psychologist, therapist, and school teacher as well. Entry Requirements The Dyslexia Awareness Training - CPD Certified Online Course requires no academic qualification. It is accessible to students from diverse backgrounds, and students enthusiastic about learning new things will primarily benefit. However, You need a laptop, desktop, tablet, or smartphone and a reliable internet connection to enter this course on gardening. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure. The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Introduction - What is Dyslexia? ● Meaning of Dyslexia ● Some Important Points Regarding Dyslexia Causes of Dyslexia Main reason for dyslexia is reduced phonological awareness - poorer ability to identify, differentiate and manipulate sounds and to learn how sounds correspond to letters. Identification of Dyslexia ● Signs of Dyslexia Other Learning Difficulties with Dyslexia ● Dyspraxia ● ADHD - Attention Deficit and Hyperactivity Disorder ● Dyscalculia ● Asperger's Syndrome How Does It Feel to Be a Dyslexic ● Difficulties Faced by Dyslexics The Characteristics of the Dyslexic Brain ● An Inefficient Short-Term Memory System, Sometimes Also Called the Working Memory ● A Difficulty in Processing Sounds and Making Sense of Them ● Difficulties with Co-ordination and Motor Skills ● Difficulties with Visual Processing Assessment for Dyslexia ● How does the Assessment Report Prove that you are Dyslexic? ● How does it relate to you? ● The Language of the Assessment ● Responses to having a Diagnostic Assessment ● Some Considerations About Using Your Report Dyslexia in the School or Any Educational Setting ● Problems with Reading ● Problems with Writing Dyslexia in the Workplace ● Understanding Dyslexia Discrimination ● How to Deal with Dyslexia at Work ● Dyslexia Friendly Training ● Dyslexia Friendly Teaching Treatment of Dyslexia ● Is There Help for Dyslexia? ● Education Intervention ● Dyslexia Resources and Technological Techniques ● Psychological Counselling ● Dyslexia in Adults Teaching Dyslexics in Dyslexia-Friendly Learning Environment ● Accommodating Dyslexic Learning Differences in The Classroom ● Best Practices to Help Dyslexic Learners Overcome Difficulties  Teaching Tools  Day-To-Day Teaching Methods  Classroom Management Dyslexia Strengths and Rewards ● Innovative Thinking ● Problem Solving ● Empathy ● Determination ● Reasoning ● Three-Dimensional Thinking ● Storytelling Legal Rights of Dyslexics ● Legislation ● The Equality Act 2010 ● The Equality Act 2010 ● Public Sector Equality Duty Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs What is Dyslexia? Dyslexia is a brain disorder where the affected people have learning issues that include reading, writing, and spelling problems. Is Dyslexia common in the UK? You will be shocked when you know that over 6.3 million people have dyslexia started by the British Dyslexia Association. What is the possible career path after doing this course? You can pursue various careers after this course, such as working as a social worker, in an international NGO, and more. What causes Dyslexia? Scientists have found many reasons that trigger this issue, but you will learn extensively all causes of brain disorders in the course. So, get enrolled to expand your learning. Can this disease easily be identified? Not really. This illness is only easily identified if it is several. Most of the time, people can not understand the issue and instead treat these kinds of learning difficulties as a minor issue for students. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I made my payment. How will I get access to the Dyslexia Awareness Training course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places, and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area.

***Limited Time Exclusive Bundle*** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This British Sign Language (BSL) Level 1 & 2 will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this British Sign Language (BSL) Level 1 & 2 will help you keep ahead of the pack. The British Sign Language (BSL) Level 1 & 2 incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this British Sign Language (BSL) Level 1 & 2 will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the British Sign Language (BSL) Level 1 & 2, you can equip yourself with the essentials to keep you afloat into the competition. Along with this British Sign Language (BSL) Level 1 & 2course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included with this British Sign Language (BSL) Level 1 & 2: Course 1: British Sign Language (BSL) Level 1 & 2 with Bonus Module Course 2: Counselling Children & Supporting Their Wellbeing Course 3: Understanding Autism Awareness and Diagnosis Level 2 Course 4: Mental Health Course Course 5: Play Therapy Course 6: Home Based Childcare Course Course 7: SEN Teaching Assistant and Child Development - Complete Bundle Course 8: Health and Social Care Level 2 Course 9: Remote Teaching Online Course 10: Decision Making and Critical Thinking Course 11: Level 2 Mindfulness for Wellbeing Learning Outcomes Understand how to sign alphabets and numbers in BSL Learn fingerspelling to spell out names, people, and places Spell out using signs for individual letters Enrich your knowledge of the conversational questions and answers in BSL Learn how to talk about money in BSL Have the skills to talk about your hobbies and interests in sign language Enhance your ability to speak up for the voiceless and contribute to their development So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this British Sign Language (BSL) Level 1 & 2: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules Designed by expert instructors Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of British Sign Language (BSL) Level 1 & 2 Bundle Course 1: British Sign Language (BSL) Level 1 & 2 with Bonus Module Module 01 Introduction to the Course Fingerspelling Vocabulary Used in Daily Lives Common Names Module 02 Greetings and Introduction Question Signs Opinions Introduction Dialogue Clarification Taking Leave Taking Leave Dialogue Module 03 Describe People Personal Information Family Dialogue Animal and Pets Describing family - Animals Module 04 Weather Transports Transport Dialogue Direction Simple Direction Dialogue Module 05 Colours Size Numerals BSL vs English Grammar Order Module 06 Rooms Objects Objects Dialogue Numbers Using the numbers Days and Months Dialogue Module 07 Home Questions and statements about the home Work Work Dialogue School Activities at School Dialogue Shopping Shopping and Spending Dialogue Module 08 Travel Holiday Travel and Holiday Dialogue Hobbies and Activities Hobbies and Interests Dialogue Food & Drinks Dialogue Module 09 Object and Shopping Story Home story Food and Drinks story Activities Story Travelling and Holiday Story Hobbies and Interests Story Course 2: Counselling Children & Supporting Their Wellbeing Section 01: Introduction Section 02: Prevalence Section 03: Definition of Mental Health Section 04: Recognizing Mental Health Problems among Children Section 05: Signs and symptoms of Mental Health Difficulties among Children Section 06: How can we help children experiencing mental health difficulties? Section 07: Accessing External Support Systems Section 08: Testing Your New Knowledge and Skills Section 09: Bonus Course 3: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 4: Mental Health Course Introduction to Mental Health Childhood And Adolescent Psychiatric Disorders Stress and Anxiety Disorders Schizophrenia Personality Disorders Mood Disorders Eating and Sleeping Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes To Mental Illness Mental Health Legislation and Services Mental Health In The Workplace Course 5: Play Therapy What is Play Therapy Advantages and Outcomes of Play Therapy Models and Approaches of Play Therapy The Play Settings: Therapist, Abused Child and Materials Typical Issues in Play Therapy Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Children Who are Homeless Play Interventions for Disaster Mental Health Case Studies and Recent Trends in Play Therapy Course 6: Home Based Childcare Course Introduction to Home-Based Childcare Registering as an Approved Home-Based Childcarer Effective Skills of a Childcarer Children's Learning and Development Safeguarding Children Health and Safety Healthy Food for Children Children with Special Needs Law and Legislation Course 7: SEN Teaching Assistant and Child Development - Complete Bundle Special Education Needs (SEN) An Overview SEN Support High Quality Teaching for Pupils with SEN SEN Teaching Methodologies Communication and Interaction Cognition and Learning Social, Emotional and Mental Health Difficulties Sensory or Physical Needs Working in Partnership Course 8: Health and Social Care Level 2 Introduction to Health and Social Care Communication and its Relevance Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health and Social Care Work Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Safeguarding Vulnerable Individuals Health and Safety Responsibilities The Economics of Healthcare Strategic Marketing for Health and Social Care Managing Finance in Health and Social Care Managing Service Delivery in Health and Social Care Course 9: Remote Teaching Online Introduction to Remote Teaching Remote Teaching Strategies Remote Teaching Tools Remote Teaching Methods Instructional Strategies & Final Tips Course 10: Decision Making and Critical Thinking Introduction to Critical Thinking Critical Thinking and the Judgment of Claims Benefits and Barriers of Critical Thinking Importance of Critical Thinking Recognising a Critical Thinker What Are the Critical Thinking Steps? Critical Thinking Strategies Problem-Solving Through Critical Thinking Decision Making with Critical Thinking Course 11: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this British Sign Language Level 1 & 2bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our British Sign Language Level 1 & 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path British Sign Language Level 1 & 2 Course provides useful skills to possess and would be beneficial for the following professionals: Sign Language Interpreter Audiologist Counsellor Speech-Language Pathologist Social Service Agencies Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (British Sign Language (BSL) Level 1 & 2 with Bonus Module) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for ANZ will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Facilitator - PM: Justin Kabbani AI & Automation: How Technology is Changing the Assistant’s Role Understand the latest AI tools reshaping administrative and operational support. Identify which tasks can be streamlined or delegated using automation. Reframe your role by leveraging technology to add strategic value and stay future-ready. Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

We offer the most advanced “Certified Six Sigma Green Belt Course” as per the curriculum outline of The ASQ Body of Knowledge and accredited by top international Lean & Six Sigma accreditation bodies. Six Sigma Green Belt Deliverables: 22+ hours of Instructor-led interactive virtual classroom session on the weekend Access to 45+ hours of Module based Six Sigma lectures via LMS 100+ Toolkits and Project Templates for Analysis and Implementation Soft copy of Lean Six Sigma Green Belt Body of Knowledge Live Data-oriented project, with Scenario and Analysis Methodology 20+ Dummy Projects and Case studies for Lean Six Sigma Application Support via subject expert through telephonic discussion on the weekend Sample Questions and Examination Guide for Certification Preparation Pre and Post assignments for process groups and knowledge areas Project implementation support and Data visualization using MINITAB PRO CLSSGB certification examination anytime within the 90 days course duration Certification Validation Tool for third-party credentials validation PARTICULARS Duration (Hours) 1. Define Phase 22 2. Measure Phase 14 3. Analyse Phase 20 4. Improve Phase 7 5. Control Phase 7 Total Duration 70 (Hours) Introduction Become an expert in six sigma methodology by getting hands-on knowledge on DMAIC, Project Charter, Process Capability, FMEA, Sigma calculation, Test of Hypothesis, Control Charts, VSM, JIT using real case scenarios and real-life examples. Lean and DMAIC methodologies using live projects. The Six Sigma Certification is accredited by The Council for Six Sigma Certification. The certification also acknowledges the BOK outline of The American Society for Quality, USA. The course features world-class content with live projects and MINITAB PRO driven data analysis training with end to end support in project implementation by Master Black Belt Experts and Trainers. What is Six Sigma Certification? A person with Six Sigma certification has problem-solving abilities. Someone may gain Green Belt, Black Belt or Master Black Belt certification. The higher certification one attains, the more is the ability to solve complex organizational problems. Six Sigma certification is a process of individual’s knowledge validation using a classification system, generally referred to as "Belts" (Green Belt, Black Belt, Master Black Belt) This verification test individual commands over six sigma methodology and tools. The belt classification shows the position these certified individuals would occupy in an organizational structure and job roles. Six Sigma Green Belt training is especially for the future project leaders of Lean Six Sigma projects. We deliberately mix non-profit with profit participants. There will then be fun, useful discussions and knowledge exchanges during the training sessions. In addition, there are also many self-employed people who follow the LSS Green Belt training to increase their expertise as in a trimmer. What do you do to get the Six Sigma Green Belt certificate? Our Six Sigma Green Belt training consists of a number of components: Training: in an intensive training program you learn the background of Lean and Six Sigma and we put what we have learned into practice with different simulations. Extra: With our Body of Knowledge and whitepapers you place what you have learned in a theoretical framework. The program also contains various homework assignments, in which we focus, among other things, on the use of MINITAB PRO. Follow-up: During the training, you will receive an access code to an e-learning module. You can pass the substance again in an interactive way. Exam: On the last training day you will make the CLSSGB Green Belt exam. If you succeed, you will immediately receive the official Certified Lean Six Sigma Green Belt certification. Global Recognition of Your Certification: Agenda Overview of Six Sigma and the organizationSix Sigma and organizational goalsValue of six sigmaOrganizational goals and six sigma projectsOrganizational drivers and metricsLean principles in the organizationLean conceptsValue-streaming mappingDesign for six sigma (DFSS) methodologiesRoadmaps for DFSSBasic failure mode and effects analysis (FMEA)Design FMEA and process FMEA Define PhaseProject identificationProject SelectionProcess elementsBenchmarkingProcess inputs and outputsOwners and stakeholders Voice of the customer (VOC) Customer identificationCustomer dataCustomer requirements Project Management Basics Project charterProject scopeProject metricsProject planning toolsProject documentationProject risk analysisProject closureManagement and planning toolsBusiness results for projectsProcess performance CommunicationTeam dynamics and performanceTeam stages and dynamicsTeam roles and responsibilitiesTeam toolsTeam Communication Measure PhaseProcess analysis and documentationProbability and statisticsBasic probability conceptsCentral limit theorem, Statistical distributions, Collecting and summarizing dataTypes of data and measurement scalesSampling and data collection methodsDescriptive statisticsGraphical methodsMeasure Phase (contd E. Measurement system analysis (MSA) F. Process and performance capabilityProcess performance vs. process specificationsProcess capability studiesProcess capability (Cp, Cpk) and process performance (Pp, Ppk) indicesShort-term vs. long-term capability and sigma shift Analyze PhaseExploratory data analysisMulti-vari studiesCorrelation and linear regression B, Hypothesis testingBasics Tests for means, variances, and proportionsIntroduction to MINITAB Data analysis Improve Phase of Six SigmaDesign of experiments (DOE)Basic terms, DOE graphs, and plotsThe root cause analysisLean Tools 1. Waste elimination 2. Cycle-time reduction 3. Kaizen and kaizen blitz V1. Control PhaseStatistical process control (SPC)SPC BasicsRational subgroupingControl chartsControl planLean tools for process controlTotal productive maintenance (TPM)Visual factory Project Implementation & SupportMINITAB Practice and guidance for projectProject implementation supportTemplates and Toolkits application for Project workSupport on Data Project, Implementation and project completion BenefitsFrom the course Learn the principles and philosophy behind the Six Sigma technique Learn to apply statistical methods to improve business processes Design and implement Six Sigma projects in a practical scenario Learn the DMAIC process and various tools used in Six Sigma methodology Knowledge of Six Sigma Green Belt Professional enables you to understand real-world business problems, increase an organization's revenue by streamlining the process, and become an asset to an organization According to Villanova University, employers such as United Health Group, Honeywell, GE and Volkswagen have been actively seeking professionals with Six Sigma to fill a variety of positions The Training enhances your skills and enables you to perform roles like Quality Manager, Quality Analyst, Finance Manager, Supervisor, Quality Control, etc. According to Indeed.com, the national average salary for a Six Sigma Green Belt is $72,000 per year in the United States.   From the workshop Instructor LED training by Six Sigma Black Belt and Master Belt experts to make candidate learn the real scenario of six sigma tools and methodology Learn the principles and philosophy behind the Six Sigma method Dummy project by instructors to make candidate get a hands-on six sigma projects Downloadable Six Sigma PPT & Six Sigma PDF Industry Based case studies High-Quality training from an experienced trainer The Program extensively uses Minitab, specialized statistical software. It provides you with a thorough knowledge of Six Sigma philosophies and principles (including supporting systems and tools). Know about six sigma certification cost and six sigma green belt certification cost. Who should attend? The Six Sigma program is designed for professionals and students who want to develop the ability to lead process improvement initiatives. Six Sigma tools and process is widely used in all business processes. Six Sigma is applicable in all industry and in all functional areas. An indicative list of participants in our Green Belt program could include: Financial/business analyst Commodity manager Project manager Quality manager Production manager Production Engineer Business development manager Manufacturing process engineer Continuous improvement director Business managers or consultants Project manager/Program Manager Director or VP of operations CEO, CFO, CTO Certification On successful completion of the course and course requisites, the candidate will receive Internationally recognized Six Sigma Green Belt Certification. This course offers Six Sigma Certification Validation Tool for Employers Your Six Sigma Certification Validation Tool can be used by employers, clients and other stakeholders to validate the authenticity of your Six Sigma Certifications you have received. Using the programming code located on your certified LSSGB certification, one can see all your training and certification details online.