1874 Problem Solving courses in Manchester delivered On Demand

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

Learn about GDPR, Data Protection and Cyber Security Course from industry experts and boost your professional skill. This GDPR, Data Protection and Cyber Security Course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of GDPR, Data Protection and Cyber Security Course. You'll also gain the skills of GDPR, Data Protection and Cyber Security Course to excel in your job and tips to master professional skills in no time. You'll be connected with the community of GDPR, Data Protection and Cyber Security Course professionals and gain first-hand experience of GDPR, Data Protection and Cyber Security Course problem-solving. The GDPR, Data Protection and Cyber Security Course  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the GDPR, Data Protection and Cyber Security Course, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. This GDPR, Data Protection and Cyber Security Course will provide you with the latest information and updates of GDPR, Data Protection and Cyber Security Course. It will keep you one step ahead of others and increase your chances of growth. Why buy this GDPR, Data Protection and Cyber Security Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the GDPR, Data Protection and Cyber Security Course you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This GDPR, Data Protection and Cyber Security Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This GDPR, Data Protection and Cyber Security Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This GDPR, Data Protection and Cyber Security Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: GDPR Basics GDPR Basics 00:22:00 Module 02: GDPR Explained GDPR Explained 00:17:00 Module 03: Lawful Basis for Preparation Lawful Basis for Preparation 00:29:00 Module 04: Rights and Breaches Rights and Breaches 00:25:00 Module 05: Responsibilities and Obligations Responsibilities and Obligations 00:29:00 Mock Exam Mock Exam - GDPR, Data Protection and Cyber Security Course 00:20:00 Final Exam Final Exam - GDPR, Data Protection and Cyber Security Course 00:20:00

🔬 Chemistry isn't just in the lab; it's all around us! From the medicines we take, the fuels that power our vehicles, to the food we eat, chemistry is at the heart of everything. Through our A-Level Chemistry Distance Learning Course, we bring this captivating science to your doorstep! Learn about elements on the Periodic Table, the creation of new compounds, and the profound interactions of chemistry with our world. This course equips you not only with a solid grounding in Chemistry but also develops critical skills such as data analysis, problem-solving, and creative thinking, making it an invaluable stepping-stone for careers in health, teaching, research, and beyond.  🎓 Our A-Level Chemistry course, respected in academic circles, aligns with the new AQA A-Level Chemistry syllabus and is structured for optimal online learning. With unlimited tutor support, well-structured assignments, and guaranteed exam centre access for UK students, we ensure a seamless learning experience. This flexible, self-paced course is enriched with dynamic and engaging content, alongside a network of partnership exam centres, and a promise to support you until you pass the exam.  📝 Enrol to reap benefits such as: - Engaging and up-to-date course content - Fast-track option available for 2022 exams - A dedicated study plan with constant support - An exam pass guarantee   About the awarding body Awarding body: AQA Our course code: X909 Qualification code: 7405 📜 The AQA qualifications we offer are internationally recognised, taught in 30+ countries, and highly valued by employers and universities. With an AQA A-Level in Chemistry, you open doors to an array of opportunities worldwide.  ⏱ Study Hours:  Plan for between 250-300 hours of study time, plus time for assignments. 👩‍🏫 Study Method:  Our course is delivered via our engaging online learning platform with a mix of videos, quizzes, and interactive activities. You can also opt to print the learning materials. 📆 Course Duration:  The course spans up to 24 months from enrolment, accessible via our MyOxbridge portal. 📋 Assessment: Enrol now for exams from Summer 2022. There will be three standard A-Level written exams. We provide a guaranteed exam space in one of our UK exam centres, alongside an exam pass guarantee.  Three standard A-Level written exams form the core of the assessment: - Paper 1: 2 hours, 35% of A-Level, 105 marks. - Paper 2: 2 hours, 35% of A-Level, 105 marks. - Paper 3: 2 hours, 30% of A-Level, 90 marks. These exams mix short and long answer questions and extended response questions. We provide a guaranteed exam space in one of our UK centres, and if you don't pass at the first attempt, our exam pass guarantee offers you free support until you succeed. You'll also complete various assignments throughout the course for feedback from your tutor. 🔬 Practical Endorsements: If your university course or career path requires it, you may need to complete a practical endorsement as part of your qualification. We can arrange this through our examination partners, Tutors & Exams. Unravel the magic of Chemistry at your own pace and convenience with Oxbridge. Enrol today to get started on your scientific journey! 🚀 👩‍🎓 Course Outcomes: Upon successful completion, you receive an AQA-issued A-Level in Chemistry, identical to that received by on-campus students. ℹ️ Additional Information: Difficulty: Level 3 Entry requirements: GCSE Science (double award) or GCSE Chemistry (min grade 4) and GCSE Maths (or equivalent) UCAS Points: 56 Course Content includes Atomic Structure, Chemical Reactions, Energy Changes, Equilibria, Electrochemical Cells, Inorganic Chemistry, and more.  🔍 Course Details: Our curriculum is carefully curated to give you a comprehensive understanding of chemistry and its various facets: 1. Structure of the Atom and Bonding: Start your journey by learning about the evolution of atomic structure, supported by evidence from advances in science and technology. 2. Chemical Reactions and Calculations: Understand key terms like relative atomic mass and relative molecular mass and discover the importance of the mole in measuring amounts of substances. 3. Rate of Reaction and Energy Changes in Chemical Reactions: Delve into the collision theory and how changes in conditions can impact the speed of a chemical reaction. 4. Chemical Reactions in Equilibria: Learn about the factors influencing reaction progression, and how Le Chatelier’s principle can be used to predict the effects of changes in conditions. 5. Redox Reactions and Electrochemical Cells: Explore the changes during redox reactions, deduce whether oxidation or reduction has occurred, and construct half-equations for these processes. 6. Inorganic Chemistry: Uncover how elements are classified based on their position in the periodic table and understand trends in atomic radius. 7. Inorganic Chemistry Part One: Familiarise yourself with the IUPAC system for naming organic compounds, their reactions, and different types of isomerism. 8. Inorganic Chemistry Part Two: Finish with a comprehensive look at optical isomerism, aldehydes, ketones, carboxylic acids, aromatic chemistry, amines, polymers, amino acids, organic synthesis, and chromatography.

Are you ready to master the art of exceptional service? Our Concierge Training course is designed to transform you into a highly skilled and knowledgeable concierge, capable of delivering unparalleled service to your clients. Join us to enhance your career prospects and become a key player in the hospitality industry. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Concierge Training course, learners will gain a comprehensive understanding of concierge services. They will explore different types of concierge services and learn the principles of running a successful concierge business. Essential skills for any concierge will be covered, including effective communication, problem-solving, and time management. Learners will also focus on delivering exceptional client service and maintaining a professional work environment. The course will teach proper etiquette for interacting with clients and colleagues. Additionally, learners will be trained in handling emergencies in a hotel setting, ensuring they are prepared to respond promptly and efficiently to any situation. Course Curriculum Module 01: Understanding the Service Module 02: Types of Concierge Service Module 03: Principles for a Concierge Service Business Module 04: Necessary Skills for Any Concierge Module 05: Delivering Client Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge Learning Outcomes: Understand the fundamentals of providing excellent concierge service. Differentiate between various types of concierge services. Learn principles to establish a successful concierge service business. Develop essential skills required for any concierge role. Master the art of delivering exceptional client service. Recognise proper etiquette and manage emergency situations in a hotel. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring hotel concierge professionals. Individuals interested in luxury service. People starting a concierge business. Hotel staff seeking role enhancement. Customer service enthusiasts. Career path Hotel Concierge Personal Concierge Corporate Concierge Lifestyle Manager Luxury Travel Concierge Event Concierge Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Scientifically rigorous Accounting and Finance course that will equip you with the knowledge and skills to understand and interpret financial information, make sound financial decisions, and build a successful career in accounting and finance. Accounting and Finance is the language of business. It is the process of recording, summarizing, and interpreting financial information. This course will teach you the fundamental principles of accounting and finance, from financial statements to budgeting and forecasting. Learning Outcomes of Accounting and Finance: Master the fundamentals of accounting and finance Gain the skills to prepare and analyze financial statements Learn how to manage taxes and budgets Develop your analytical and problem-solving skills Enhance your career opportunities in the accounting and finance sector This Accounting and Finance Bundle Consists of the following Premium courses: Course 01: Introduction to Accounting Course 02: Basic Business Finance Course 03: Level 3 Tax Accounting Course 04: Professional Bookkeeping Course Course 05: Internal Audit Training Diploma Course 06: Diploma in Sage 50 Accounts Course 07: Level 3 Xero Training Course 08: Microsoft Excel Level 3 Course 09: Business Analysis Level 3 Course 10: Team Management Course 11: Certificate in Anti Money Laundering (AML) Course 12: GDPR Data Protection Level 5 Course 13: Microsoft Excel Training: Depreciation Accounting Course 14: Time Management This Accounting and Finance curriculum has been designed by experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand Accounting and Finance with ease. Enrol in this course today and start your journey with Accounting and Finance! This Accounting and Finance course is designed for anyone who wants to learn the basics of accounting and finance. Whether you are a student, a business owner, or a professional, this course will give you the skills you need to understand and manage your Accounting and Finance. The Accounting and Finance Bundle is a comprehensive collection of premium courses designed to give you the skills and knowledge you need to succeed in the world of accounting and finance. From the basics of accounting to advanced tax accounting, from bookkeeping to internal auditing, you'll learn everything you need to launch a successful career in this exciting field. The Curriculum of Accounting and Finance Bundle: => Course 01: Introduction to Accounting Section 01: Accounting Fundamental Lecture 01: What is Financial Accounting Lecture 02: Accounting Double Entry System and Fundamental Accounting Rules Lecture 03: Financial Accounting Process and Financial Statements Generates Lecture 04: Basic Accounting Equation and Four Financial Statements Lecture 05: Define Chart of Accounts and Classify the accounts Lecture 06: External and Internal Transactions with Companies Lecture 07: Short Exercise to Confirm what we learned in this section Section 02: Accounting Policies Lecture 08: What Major Accounting Policies need to be decided by companies Lecture 09: Depreciation Policies Lecture 10: Operational Fixed Asset Controls Lecture 11: Inventory Accounting and Controls Lecture 12: Revenue Accounting and Controls Lecture 13: Expenses Accounting and Working Capital =========>>>>> And 13 More Related Courses <<<<<========= How will I get my Accounting and Finance Certificate? After successfully completing this Accounting and Finance course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Enroll in the Accounting and Finance course today and learn the skills and knowledge you need to succeed in this exciting field. CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Accounting and Finance bundle course is ideal for anyone who wants to learn the fundamentals of accounting and finance, including: Students who are interested in a career in accounting and finance. Students who are interested in other business disciplines, such as economics and management. Professionals who want to brush up on their accounting and finance skills. Anyone who wants to learn more about the fundamentals of accounting and finance. Requirements Our Accounting and Finance bundle is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Accounting and Finance course. It can be studied in your own time at your own pace. Career path Master the necessary skills to take a step closer to success with our Accounting and Finance bundle. Enhance your skill and explore opportunities such as - Accountant: £25,000 - £50,000 Auditor: £30,000 - £60,000 Financial analyst: £35,000 - £70,000 Investment banker: £40,000 - £80,000 Management consultant: £50,000 - £100,000 Tax consultant: £30,000 - £60,000 Credit analyst: £25,000 - £50,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Introduction to Accounting) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Overview Learn about Professional Waiter Diploma from industry experts and boost your professional skill. This Professional Waiter Diploma course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Professional Waiter Diploma. You'll also gain the skills of Professional Waiter Diploma to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Professional Waiter Diploma professionals and gain first-hand experience of Professional Waiter Diploma problem-solving. The Professional Waiter Diploma is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Professional Waiter Diploma, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Professional Waiter Diploma will provide you with the latest information and updates of Professional Waiter Diploma. It will keep you one step ahead of others and increase your chances of growth. Why buy this Professional Waiter Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Waiter Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Waiter Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Professional Waiter Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Waiter Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Customer Service and Service Sequence Customer Service and Service Sequence 00:21:00 Module 2: Equipment Handling Technique Equipment Handling Technique 00:16:00 Module 3: Hygiene Hygiene 00:21:00 Module 4: Beverage and Tobacco Beverage and Tobac 00:12:00 Module 5: Understanding Risks and Preventive Measures Understanding Risks and Preventive Measures 00:15:00 Module 6: Food & Beverage Control and Selling Techniques Food & Beverage Control and Selling Techniques 00:15:00 Module 7: Tips and Hints for Success in Waiter profession Tips and Hints for Success in Waiter profession 00:19:00 Assignment Assignment - Professional Waiter Diploma 00:00:00

Course Overview Become a trained profaessionazal from the safety and comfort of your own home by taking 10 Soft Skills for Workplace . Whatever your situation and requirements, Skill Wise can supply you with professional teaching, gained from industry experts, and brought to you for a great price with a limited-time discount. Skill Wise has been proud to produce an extensive range of best-selling courses, and 10 Soft Skills for Workplace is one of our best offerings. It is crafted specially to promote easy learning at any location with an online device. Each topic has been separated into digestible portions that can be memorised and understood in the minimum of time.  Teaching and training are more than just a job for the staff at Skill Wise; we take pride in employing those who share our vision for e-learning and its importance in today's society. To prove this, all learning materials for each course are available for at least one year after the initial purchase. All of our tutors and IT help desk personnel are available to answer any questions regarding your training or any technical difficulties.  By completing 10 Soft Skills for Workplace, you will have automatically earnt an e-certificate that is industry-recognised and will be a great addition to your competencies on your CV. Whatever your reason for studying 10 Soft Skills for Workplace, make the most of this opportunity from Skill Wise and excel in your chosen field. Please be aware that there are no hidden fees, no sudden exam charges, and no other kind of unexpected payments. All costs will be made very clear before you even attempt to sign up.  Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Why study this course It doesn't matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge. The 10 Soft Skills for Workplace is fully available to anyone, and no previous qualifications are needed to enrol. All Skill Wise needs to know is that you are eager to learn and are over 16. Module 01 Getting Started 00:03:00 Module 02 Lesson 01: Empathy 00:03:00 Lesson 02: Case Study 00:01:00 Module 03 Lesson 01: Communication 00:05:00 Lesson 02: Case Study 00:01:00 Module 04 Lesson 01: Teamwork 00:05:00 Lesson 02: Case Study 00:01:00 Module 05 Lesson 01: Problem-Solving 00:04:00 Lesson 02: Case Study 00:01:00 Module 06 Lesson 01: Time Management 00:05:00 Lesson 02: Case Study 00:01:00 Module 07 Lesson 01: Attitude and Work Ethic 00:05:00 Lesson 02: Case Study 00:01:00 Module 08 Lesson 01: Adaptability/Flexibility 00:04:00 Lesson 02: Case Study 00:01:00 Module 09 Lesson 01: Self-Confidence (Owning It) 00:05:00 Lesson 02: Case Study 00:01:00 Module 10 Lesson 01: Ability to Learn from Criticism 00:03:00 Lesson 02: Case Study 00:01:00 Module 11 Lesson 01: Networking 00:04:00 Lesson 02: Case Study 00:01:00 Module 12 Wrapping Up 00:01:00