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1965 Problem Solving courses in Leeds delivered On Demand

Complete Workplace Administration

4.3(43)

By John Academy

Administrative management focuses on needs of administrative procedures and using the right tools and techniques in the workplace. [course_titile] is originated for you to carry out administrative tasks to a professional standard. The course begins with by explaining the code of conduct as well as setting the tone in the workplace. Operating an office requires exceptional effort and management skills. Initially, this course is intended to prepare you to handle bullying in the workplace, conflict management and different types of conflict that often occur, necessary steps to avoid and overcome conflict, getting along in the workplace effectively as well. You will be able to create a positive work environment through communication and negotiation. In the course, you will get a clear understanding of closing the generation gap, ergonomics injury prevention, and eliminate workplace violence. Following that, you will learn about workplace harassment and things to do if you become a victim of it. Enroll now and get the most out of this course. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Allot a definition about bullying of what it is and what not Realise the cost of bullying either to organisations nor to people Recognise behaviours associated with bullying as well as the factors behind them Learn some means to shut bullying and realise the roles you can play Acquire the knowledge of some routes to handle yourself from bullying Learn what you should do when encountered with bullying Figure out proper solutions to a bullying event (either within or outside the organisation) Be able to assist in creating an anti-bullying policy Become able to help generate an anti-bullying policy Identify how a positive workplace appears Get information and realise the major components suited to produce and sustain a positive work atmosphere Realise the role of an employee to generate your individual activities to manage a positive work environment Understand as a leader the responsibility you have to create and maintain a positive work environment Figure out Discover what type of team player you are and how that relates to your functioning in the team Know the importance of effective workplace relationships in creating and maintaining a positive work environment Know and understand the importance of working as a team and guidelines to good teamwork Discover your personal strengths and weaknesses in working cooperatively Discover your preference for dealing with workplace conflict Allot a definition to ergonomics and the terms it include Recognise from where you can get ergonomics information for your area Locate the ways ergonomics could be incorporated for your workplace Evaluate the environment for ergonomic risks, learn to open ways so as to solve the issues, as well as planning for their application. Recheck along with assessing your ergonomic endeavor Apply the change management technique proficiently Relate the fundamental principles linked to ergonomics Get to know outlining ergonomic practices to sit, stand, lift, carry, push, as well as to pull Make designs for an ergonomic workstation Recognise the crucial ergonomic features of tools as well as machines Interpret the role of the environmental factors for example, (sound, air quality, as well as light) play in ergonomics Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Workplace Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Workplace Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Module : 2 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Module : 3 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 4 What Does a Positive Environment Look Like? 00:30:00 What Can I Do? 00:30:00 Team Player 00:15:00 Effective Workplace Relationships (I) 00:45:00 Effective Workplace Relationships (II) 00:30:00 Module : 5 The Case for Wellness 00:15:00 Building the Foundation 00:30:00 Gathering Support 00:15:00 Gathering Data 00:30:00 Performing a Needs Analysis 00:15:00 Implementing Your Workplace Wellness Program 00:15:00 Reviewing the Plan 00:15:00 Evaluating and Reporting Results 00:15:00 Module : 6 Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Module : 7 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Module : 8 Defining Harassment 00:15:00 Defining Sexual Harassment 00:30:00 The Purpose of Training 00:15:00 Creating a Harassment Policy 00:30:00 Nipping it in the Bud 00:15:00 Protecting Yourself 00:15:00 What If It Happens to Me? 00:30:00 What If It's Happening to Someone Else? 00:15:00 Someone Has Filed a Complaint Against Me! 00:30:00 Addressing a Complaint 00:15:00 Handling False Complaints 00:15:00 Mediation 00:45:00 Investigating a Complaint 00:45:00 Making the Decision 00:15:00 Creating Solutions 00:15:00 After It's Over 00:15:00 Skill Application 00:15:00

Complete Workplace Administration
Delivered Online On Demand32 hours
£11.99

Diploma in Event Planning and Management

3.0(2)

By Alpha Academy

Course Overview The Event Planning is designed to teach you the important principles and practical step-by-step techniques for planning events and getting started in a career as a professional event planner. You will learn: what an event planner does and how to plan events, how to develop your skills to succeed in an event planner career, how to get hired for a job as an event planner, and how to start your own event planning business and get clients. You'll learn how to plan various events and coordinate with different types of clients. Discover how to plan business meets, product launches, milestone events and more. Find out how to work with both corporate and private clients, delivering outstanding results on each event by listening to their needs. Event Management doesn't only give you valuable connections through events training qualifications; you enter an environment for learning that works for you. Being trained in event management helps you develop skills such as problem-solving, time management and decision making. In order to meet all your event management needs, consider getting this Event Management course. This course is divided into three sections, where you start off with learning the basics of event management. Here you will look into ideas such as types of events, entertainment, staff and vendors. Next you learn about the process of planning an event, where you get many different tips and techniques about how to nurture a team bonding environment, ways to make your events more interesting, marketing your events and so much more. The final portion of the course looks into managing weddings which is an extremely big industry and as such would help your business make a splash where the green is. The course covers diverse topics and would be beneficial to those looking to get into the event management industry. So, stop wasting time and get this course now Accredited by CPD Free PDF Certificate after course completion Developed by qualified tutors and professionals Fully online, engaging and interactive course Self paced learning Unlimited Access to your course materials Desktop, Laptop, tablet and smartphone friendly 24/7 Customer Support Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Course Curriculum Introduction Introduction 00:05:00 Why Vision 00:02:00 Concept 00:02:00 Goals 00:02:00 Innovation 00:02:00 Pitching 00:03:00 Feasibility 00:02:00 What Event Scope and Budget 00:02:00 Customers 00:02:00 Marketing Plan and Pricing 00:03:00 Communications Plan 00:03:00 Project Management Approach 00:03:00 Stakeholders 00:02:00 When When 00:04:00 Where Choosing a Venue 00:02:00 Spaces within a Venue 00:03:00 Accessibility and Community Impacts 00:03:00 How Event Plan 00:03:00 Planning Environment 00:02:00 Safety 00:02:00 Risk Management 00:02:00 Emergency Management 00:03:00 Checklists 00:02:00 Stakeholder Management 00:02:00 Communications 00:05:00 On the Day 00:02:00 Who Dot Planning 00:02:00 Recruitment 00:05:00 Event Suppliers 00:02:00 Roles and Responsibilities 00:02:00 Customers and Stakeholders 00:05:00 How Well Real Time Monitoring 00:02:00 Contingency Plan 00:02:00 Measuring Success and Process Review 00:03:00 Continual Improvement and Knowledge Transfer 00:02:00 All About You Characteristics of Great Event Managers 00:02:00 Organisation 00:02:00 Being Successful 00:02:00 Your Wellbeing 00:03:00 The Last Word The Last Word 00:03:00 Resources Resources - Diploma in Event Planning and Management 00:00:00 Mock Exam Mock Exam - Diploma in Event Planning and Management 00:20:00 Final Exam Final Exam - Diploma in Event Planning and Management 00:20:00 Order your Certificate Order your Certificate 00:00:00

Diploma in Event Planning and Management
Delivered Online On Demand
£10.99

Office Administrator Skills

4.7(160)

By Janets

The Office Administrator Skills for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Office Administrator Skills consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Who Is This Course For? This course is ideal for entry-level job seekers, administrative assistants, receptionists, and office support staff looking to strengthen their skills. It’s also beneficial for career changers, small business owners managing their own offices, and professionals returning to work who need updated administrative training. No prior experience is required, making it perfect for beginners eager to start a career in office administration. Career Path Office Administrator – £18,000 - £25,000 Administrative Assistant – £17,000 - £23,000 Receptionist – £16,000 - £22,000 Executive Assistant – £25,000 - £35,000 Office Manager – £25,000 - £40,000 Data Entry Clerk – £18,000 - £24,000

Office Administrator Skills
Delivered Online On Demand3 hours 23 minutes
£9.99

Energy Manager Training Mini Bundle

By Compete High

Power up your career with the Energy Manager Training Mini Bundle, tailored for those ready to lead in energy management and sustainability. Featuring Greenhouse, Gas Engineering, HVAC Technician, Mathematics, and RIDDOR, this bundle positions you perfectly for roles in construction, facility management, and environmental consulting. Companies actively seek professionals who combine technical expertise with safety knowledge like RIDDOR, alongside analytical skills grounded in Mathematics. This bundle helps you become a vital asset in energy and environmental industries. Description The Energy Manager Training Mini Bundle equips you with the interdisciplinary skills needed for modern energy roles. Mastering Gas Engineering and HVAC Technician competencies is crucial in managing building systems efficiently, while understanding Greenhouse dynamics ties directly to sustainability goals. With Mathematics skills underpinning problem-solving and data analysis, and RIDDOR knowledge ensuring safety compliance, you’re ready to meet employer demands head-on. From managing energy consumption in commercial buildings to advising on greenhouse impact, this bundle opens doors in multiple industries focused on efficiency and regulation compliance. Fast-track your career with skills that employers urgently require. FAQ What careers suit this bundle? Energy manager, HVAC technician, gas engineer, sustainability analyst, safety compliance officer. Is RIDDOR important here? Yes, it's essential for workplace safety and legal compliance in energy sectors. Do I need advanced math for this? Basic to intermediate Mathematics is necessary and covered to support technical roles. Is this bundle relevant for green building? Absolutely, Greenhouse knowledge aligns with environmental impact reduction initiatives. Can this bundle help with certification or licensing? Yes, especially for Gas Engineering and HVAC-related qualifications. How competitive is this field? Demand for trained energy professionals is high and growing rapidly.

Energy Manager Training Mini Bundle
Delivered Online On Demand11 hours
£19.99

Hairdressing & Barbering Courses Mini Bundle

By Compete High

Explore beauty, make-up, nutrition and soft skills in one flexible online mini bundle designed for aspiring hairdressers and barbers. 🔹 Overview: This Hairdressing & Barbering Courses Mini Bundle blends the essentials of image, wellness, and customer connection—without the need for a mirror. With topics spanning make-up, beauty, nutrition, and interpersonal effectiveness, this bundle gets right to the point: good grooming is more than sharp scissors. While the clippers stay safely offline, you’ll explore how communication, problem-solving, and client care come together with nutrition and beauty basics. Whether you're a beginner or brushing up your existing skills, this online bundle delivers insight with zero split ends or awkward small talk. 🔹 Learning Outcomes: Understand the core principles of beauty and personal presentation Learn how communication impacts the client experience in grooming Explore nutrition's influence on personal appearance and wellbeing Identify beauty industry trends and customer care expectations Develop soft skills for managing client queries and concerns Improve professional approach using structured interpersonal techniques 🔹 Who is this Course For: Aspiring hairdressers wanting to build beauty knowledge Customer service staff in beauty and grooming sectors Anyone aiming to enhance their grooming communication skills Those exploring nutrition’s role in personal care services Individuals new to beauty-focused online learning content Barbers seeking foundational theory in client care Beauty bloggers adding depth to their existing content Students considering hair, beauty, or barbering paths 🔹 Career Path: Hairdressing Assistant – £18,000–£23,000 per year Beauty Advisor – £19,000–£26,000 per year Make-up Consultant – £21,000–£28,000 per year Salon Receptionist – £18,000–£24,000 per year Client Care Coordinator – £22,000–£30,000 per year Junior Nutrition Assistant (Beauty Sector) – £24,000–£31,000 per year

Hairdressing & Barbering Courses Mini Bundle
Delivered Online On Demand11 hours
£19.99

Fast Track Barber Training Courses Mini Bundle

By Compete High

Get smart about barbering essentials—communication, time control, beauty theory, and more—all bundled in flexible online learning. 🔹 Overview: The Fast Track Barber Training Courses Mini Bundle covers the finer details of working in the grooming sector—without needing clippers. From time management to beauty know-how, this bundle supports those keen to sharpen their edge in communication and coordination. You'll explore the power of listening, timing, and effective personal presentation, all while learning to juggle appointments (not chainsaws). Whether you're starting out, moving laterally, or building your confidence, this quick-fire bundle gets to the point without cutting corners. 🔹 Learning Outcomes: Learn time management techniques for busy grooming environments Understand communication methods suited to barbering settings Gain beauty knowledge to complement modern barber services Recognise how make-up may support client grooming outcomes Develop efficient problem-solving strategies for customer service Improve service delivery through organisation and planning 🔹 Who is this Course For: Barbers looking to improve time and client management Anyone supporting front-of-house in a grooming business Individuals exploring modern grooming without salon commitment Beauty staff adding barbering knowledge to their toolkit Adults needing structure in client service management Students researching time-focused roles in grooming services Freelancers in need of soft skills for grooming clients Entry-level staff preparing for customer-facing roles 🔹 Career Path: Junior Barbering Assistant – £18,000–£23,000 per year Salon Coordinator – £22,000–£30,000 per year Time Management Coach (Grooming Sector) – £28,000–£36,000 per year Customer Care Supervisor – £25,000–£34,000 per year Beauty Assistant (Grooming Services) – £20,000–£26,000 per year Barbering Course Support Administrator – £21,000–£28,000 per year

Fast Track Barber Training Courses Mini Bundle
Delivered Online On Demand11 hours
£19.99

Diploma in Counselling and Psychology at QLS Level 5

4.8(9)

By Skill Up

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Diploma in Counselling and Psychology at QLS Level 5
Delivered Online On Demand14 days
£109

Telephone Skills at QLS Level 2

4.8(9)

By Skill Up

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Telephone Skills at QLS Level 2
Delivered Online On Demand14 days
£105

Event Planning and Management at QLS Level 2

4.8(9)

By Skill Up

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Event Planning and Management at QLS Level 2
Delivered Online On Demand14 days
£105

Construction Management Diploma Level 5

5.0(1)

By Course Gate

Effectively oversee the planning, design, and execution of a building project with the Construction Management Diploma Level 5 course. This certificate program is designed to teach fundamental methods of construction and management, covering all aspects of construction projects, from planning and scheduling to management theories and cost estimation. You will also explore the project delivery and production process, project control techniques, and how to schedule construction materials. Throughout this construction project management course, you will develop essential management skills and practical, real-world knowledge, to boost your professional development. This course is ideal for those who already work in the construction industry and are seeking a more senior role. Learning Objective: Understand the role and responsibilities of a Construction Manager Identify the different elements of the design and construction process Explore methods of project delivery and current industry trends Develop your problem-solving, communication and decision-making skills Learn the characteristics of a successful construction project Explore estimation strategies for working out the cost of a construction project Demonstrate a solid understanding of modern construction planning Familiarise with construction materials and equipment safety procedures Explore the basic components of a supply chain management system Who is This Course for? This Construction Management Diploma Level 5 is ideal for beginners who want an introduction to this field to develop the essential skills required for project planning, design and construction work. No previous experience is required to enrol and learners from all academic backgrounds will benefit from this specialist beginners training. Train online from the comfort of your own home and study at your own pace, with our distance learning program. On successful completion, learners will receive a certificate of achievement, which will help them to advance their career opportunities in this field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Career Path: After completing your online studies, you will have the opportunity to explore a wide range of job roles within the field of construction management, including: Construction Manager Assistant Project Manager Development Project Manager Building Inspector Construction Assistant Construction Supervisor Project Assistant Course Curriculum Module 01: Introduction to Construction Management Introduction to Construction Management 01:00:00 Assessment Module 01 Module 01 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 02: Construction Project Stages Construction Project Stages 01:00:00 Assessment Module 02 Module 02 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 03: Estimating Construction Project Costs Estimating Construction Project Costs 00:30:00 Assessment Module 03 Module 03 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 04: Construction Project Planning Construction Project Planning 00:40:00 Assessment Module 04 Module 04 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 05: Site Organisation in the Construction Industry Site Organisation in the Construction Industry 00:40:00 Assessment Module 05 Module 05 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 06: Construction Resource Management Construction Resource Management 00:40:00 Assessment Module 06 Module 06 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 07: Subcontracting in the Construction Industry Subcontracting in the Construction Industry 00:30:00 Assessment Module 07 Module 07 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 08: Construction Cost and Time Control Part 1: Construction Cost Control 00:35:00 Part 2: Time Management in the Construction Industry 00:30:00 Assessment Module 08 Module 08 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 09: Equipment Cost Management Equipment Cost Management 00:20:00 Assessment Module 09 Module 09 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 10: Elements of Contractor Failure Elements of Contractor Failure 00:25:00 Assessment Module 10 Module 10 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 11: Supply Chain Management in the Construction Industry Supply Chain Management in the Construction Industry 00:20:00 Assessment Module 11 Module 11 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 12: Quality Management in the Construction Industry Quality Management in the Construction Industry 00:30:00 Assessment Module 12 Module 12 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 13: Human Resources Management Human Resources Management 00:45:00 Assessment Module 13 Module 13 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 14: Risk Analysis and Management Risk Analysis and Management 00:25:00 Assessment Module 14 Module 14 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 15: Health and Safety in the Construction Industry Part 1: Key Legislation and Regulations for The Construction Industry 00:30:00 Part 2: Managing Safety within the Construction Industry 00:20:00 Assessment Module 15 Module 15 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00 Module 16: Sustainability and the Environment Sustainability and the Environment 00:25:00 Assessment Module 16 Module 16 Final Quiz Exam - Construction Management Diploma Level 5 00:10:00

Construction Management Diploma Level 5
Delivered Online On Demand12 hours 45 minutes
£11.99