5881 Practitioner courses

This fast track Diploma in Occupational Health and Safety Management - Level 6 (Accredited by Qualifi, UK) is a qualification for aspiring health and safety professionals. It is aimed at learners who are responsible for developing and applying health and safety procedures day-to-day in an organisation. They are likely to be managers looking to improve their knowledge and skills. This fast track Level 6 Diploma in Occupational Health and Safety Management is designed to provide learners with the expertise required to undertake a career as a health and safety practitioner and it also provides a sound basis for progression to postgraduate study. Program Overview: Diploma in Occupational Health and Safety Management - Level 6 (fast track) Key Highlights of fast track Diploma in Occupational Health and Safety Management - Level 6 qualification are: Program Duration: 3 Months (Regular Mode Available) Program Credits: 45 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. Alumni Status No Cost EMI Option Rationale for this fast track Level 6 Diploma in Occupational Health and Safety Management qualification The rationale of the programme is to provide a career path for learners who wish to develop their practice capabilities within the health and safety sector. The expected outcome of the Diploma, which is the achievement of a recognised UK qualification, is for learners to develop the skills required by organisations and the industry globally.This qualification will: prepare learners for employment; and support a range of roles in the workplace. This qualification is suitable for part-time learners in the workplace but is equally appropriate for full-time learners who can also participate in formal work placements or part-time employment. Learners can progress into or within employment in the health and safety sector. Career ProgressionLearners completing this fast track Level 6 Diploma in Occupational Health and Safety management can progress to: Level 7 Diploma, or Directly into employment in an associated profession, or An appropriate membership level with IOSH and/or IIRSM at Graduate/Full Member grade respectively. As our Qualifi accredited qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation) and Qualifications Wales, learners are also eligible to progress to a Top-Up Degree, Master's programme, or MBA at many universities in UK and Overseas with advanced standing. Requirements The rationale of the programme is to provide a career path for learners who wish to develop their practice capabilities within the health and safety sector. The expected outcome of the Diploma, which is the achievement of a recognised UK qualification, is for learners to develop the skills required by organisations and the industry globally. Career path Learners completing this fast track Level 6 Diploma in Occupational Health and Safety management can progress to: Level 7 Diploma, or Directly into employment in an associated profession

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Are you passionate about natural medicine and eager to help others achieve optimal health and well-being? Our comprehensive Diploma on Homeopathy is designed to equip you with the knowledge and skills necessary to become a proficient practitioner in this holistic healing art. Join us and embark on a journey to understand and master the principles and practices of homeopathy, an effective and natural system of medicine. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Diploma in Homeopathy course provides a comprehensive overview of homeopathy, from its basic principles to its practical applications. Learners will start by understanding the history and foundational theories of homeopathy. They will gain skills in treating patients using homeopathic remedies and learn to apply these remedies for first aid. The course covers specialized treatments for skin problems, children, and women's health, as well as specific conditions affecting the reproductive, nervous, limbic, immune, digestive, circulatory, respiratory, and musculoskeletal systems. Additionally, students will explore homeopathy's role in modern healthcare and its potential future developments. By the end of the course, learners will be well-equipped to practice homeopathy effectively in various health situations. Course Curriculum Module 01: Introduction to Homoeopathy Module 02: Principles and Theories Behind the Practice Module 03: How to Treat Patients Module 04: Homoeopathic Remedies Module 05: First Aid with Homoeopathic Remedies Module 06: Homoeopathy for Skin Problems Module 07: Homoeopathy for Children and Women's Health Module 08: Practice of Homoeopathy on the Reproductive Systems Module 09: Practice of Homoeopathy on the Nervous System Module 10: Practice of Homoeopathy on the Limbic System Module 11: Practice of Homoeopathy on the Immune System Module 12: Practice of Homoeopathy on the Digestive System Module 13: Practice of Homoeopathy on the Circulatory System Module 14: Practice of Homoeopathy on the Respiratory System Module 15: Practice of Homoeopathy on the Musculoskeletal System Module 16: Homoeopathy's Role in Present and Future Learning Outcomes Understand the fundamental principles and theories behind homoeopathy practice. Learn how to effectively treat patients using homoeopathic methods. Identify and apply various homoeopathic remedies appropriately. Provide first aid using homoeopathic remedies in emergency situations. Address skin problems with specialised homoeopathic treatments. Apply homoeopathy to children's and women's health concerns. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring homoeopaths seeking comprehensive knowledge. Medical professionals exploring alternative treatments. Parents interested in natural health solutions. Holistic health enthusiasts. Individuals aiming to understand homoeopathic principles. Career path Homoeopathic Practitioner Alternative Medicine Consultant Wellness Clinic Specialist Health and Wellness Coach Homoeopathy Instructor Natural Health Advisor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

***24 Hour Limited Time Flash Sale*** Hand & Foot Massage - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Have you ever given someone a foot massage and witnessed the look of pure bliss wash over their face? Or maybe you've received a hand massage yourself, feeling the tension melt away with every stroke. The benefits of hand and foot massage are undeniable, and it's no surprise that massage therapy is a booming industry in the UK! If you've ever considered a career in massage, or simply want to help friends and family feel their best, this Hand & Foot Massage Bundle is your perfect starting point. Our comprehensive Hand & Foot Massage course bundle equips you with a diverse range of techniques to nurture your clients and yourself. From the pressure point precision of reflexology to the deep tissue work and relaxation methods of other modalities, you'll gain the knowledge and skills to create a personalised approach to hand and foot massage therapy. But that's not all. When you enrol in Hand & Foot Massage - CPD Certified Online Training, you'll receive 20 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Hand & Foot Massage - CPD Certified Career Bundle: Course 01: Hand Reflexology Diploma Course 02: Foot Health Practitioner Course Course 03: Reflexology - Acupressure and Foot Reading Course 04: Acupressure Massage Therapy Course Course 05: Deep Tissue Massage Therapy Course 06: Massage Therapy - Level 3 Course 07: Lymphatic Drainage Massage Therapy Course 08: Diploma of Massage & Reflexology (Online Course) Course 09: Thai Massage Therapy Training Course 10: Relaxation Massage Course 11: Pain Management Course 12: Shiatsu Massage Course 13: Lomi Lomi massage Course 14: Sports Therapy Course 15: Cold Water Therapy Course 16: Hydrotherapy Course 17: Cupping Massage Therapy Course 18: Physiotherapy Assistant Course 19: Online Aromatherapy Training Diploma Course 20: Nutritional Therapy - Course Don't let this opportunity pass you by. Enrol in Hand & Foot Massage today and take the first step towards achieving your goals and dreams. Learning Outcomes of Hand & Foot Massage Master the art of hand and foot reflexology, targeting pressure points to address imbalances throughout the body. Gain a thorough understanding of foot health, including common conditions and treatment options. Explore various massage modalities like acupressure, deep tissue, and lymphatic drainage, all tailored specifically for hands and feet. Delve into Eastern practices like Thai massage and Shiatsu to promote relaxation and improve energy flow. Learn pain management techniques to help clients find relief from discomfort. Discover the power of aromatherapy and hydrotherapy to enhance your massage treatments. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Hand & Foot Massage Get a free student ID card with Hand & Foot Massage Training program (£10 postal charge will be applicable for international delivery) The Hand & Foot Massage is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Hand & Foot Massage course materials The Hand & Foot Massage comes with 24/7 tutor support Start your learning journey straight away! Curriculum Breakdown Course 01: Hand Reflexology Diploma Introduction Introduction to Thai Hand Reflexology Massage You have to trust me, I would never say that! What Is Reflexology? What Do We Know About It? How to hold the stick Let's take a quick look at the charts The last things before we get started! The Treatments Doing a Thai hand reflexology treatment on your self Now let's do the other hand Getting feedback-choosing the right person How to do traditional reflexology to add in to the treatment What Is Going On When You Find A Sensitive Point? A Hand Reflexology Treatment For A Client/Partner/Friend Practice time! Here we do the other hand Advanced Hand Thai Reflexology For Musculoskeletal Conditions Now we will treat musculoskeletal pain What I mean by stimulating the areas more Neck Pain-What you need to know firstly. Using acupressure points to enhance your treatments Neck Pain-The Reflex Zones On The Hands to treat Neck Pain-The Treatment, The Points, The Exercises and Advice Back pain-What you need to know firstly. Back Pain-The Reflex Zones On The Hands And Feet To Focus On Back Pain-The Treatment, The Points, The Exercises and Advice What to do for treating musculoskeletal pain in general Congratulations! Course 02: Foot Health Practitioner Course Module-1: A Comprehensive Introduction to FHP Module-2: Anatomy and Physiology of Foot Module-3: Systems in the Foot Module-4: Foot Dermatology Module-5: Examination and Diagnosis in Clinical Management Module-6: Podiatry Equipment and Instrument Module-7: Foot Disorders Module-8: Treating Foot Disorders Module-9: Diseases of the Nail and Their Treatment Module-10: Management of High-Risk Patients Module-11: Diabetic Foot Module-12: Pedicure Module-13: Reflexology Course 03: Reflexology - Acupressure and Foot Reading Section 01: Introduction Section 02: Main Acupressure Points Section 03: Tools We Can Use In Our Treatment Section 04: Certain Medical Conditions Section 05: Foot Reading Section 06: Size Of Feet Section 07: Colour Of The Feet Section08: Gaps Between Toes Section 09: Foot Sequence Section 10: Congratulations On Completing Your Course =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20= £259) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hand & Foot Massage bundle is ideal for: Aspiring massage therapists Health and wellness enthusiasts Physical therapy assistants Spa and wellness center employees Sports therapy professionals Requirements This Hand & Foot Massage bundle doesn't require prior experience and is suitable for diverse learners. Career path This Hand & Foot Massage bundle will allow you to kickstart or take your career in the related sector to the next stage. Massage Therapist Reflexologist Health Practitioner Spa Specialist Sports Therapist Wellness Coach Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Emotional Intelligence - Life Coaching Training Overview Are you looking to begin your emotional intelligence career or want to develop more advanced skills in emotional intelligence? Then this emotional intelligence - life coaching online training course will set you up with a solid foundation to become a confident EQ practitioner and help you to develop your expertise in emotional intelligence. This emotional intelligence - life coaching online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this emotional intelligence - life coaching online training course will set you up with a solid foundation to become a confident EQ practitioner and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as an EQ practitioner. The emotional intelligence - life coaching online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as an EQ practitioner. This comprehensive emotional intelligence - life coaching online training course is the perfect way to kickstart your career in the field of emotional intelligence. This emotional intelligence - life coaching online training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as an EQ practitioner or want to learn more skills on emotional intelligence but unsure of where to start, then this emotional intelligence - life coaching online training course will set you up with a solid foundation to become a confident EQ practitioner and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This emotional intelligence - life coaching online training course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive emotional intelligence - life coaching online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of emotional intelligence. Entry Requirement There are no academic entry requirements for this emotional intelligence - life coaching online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This emotional intelligence - life coaching online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction to Emotional Intelligence Introduction to the Course Introduction to Emotional Intelligence The Self-Perception Realm Introduction to the Self-Perception Realm Emotional Self-Awareness Self-Regard Self-Actualization The Interpersonal Realm Introduction to the Interpersonal Realm Empathy Interpersonal Relationships Social Responsibility The Self-Expression Realm Introduction To The Self-Expression Realm Assertiveness Independence Emotional Expression The Stress-Management Realm Introduction to the Stress-Management Realm Optimism Stress Tolerance Flexibility The Decision-Making Realm Introduction to the Decision-Making Realm Reality Testing Impulse Control Problem Solving Happiness and General Well-Being Happiness and General Well-Being Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Yoga therapist in training for yoga for anxiety, trained practitioner for Yoga for Insomnia and Sleep Recovery.  Sessions include identifying physical and mental obstructions to wellbeing and working through these with yoga poses and breathing techniques. We will work out a schedule tailored to your needs and you will receive a personal yoga practice to take with you after the sessions.  You can book a one off session, or a series of sessions, commonly a block of 3.  Email me if you would like any further information prior to booking.   

Explore the ancient art of Acupuncture Therapy in our comprehensive course. Learn about acupressure points, treatment for pain and mental health, professional standards, and much more. Ideal for aspiring practitioners and those seeking holistic health insights.

Course Description The RQF Level 1 Awareness of Safeguarding course is designed to provide individuals with a basic understanding of safeguarding principles and practices. It aims to raise awareness about the importance of safeguarding and promote the well-being and protection of vulnerable individuals, such as children, young people, and adults at risk. The course covers the following topics: Introduction to Safeguarding: Definition and importance of safeguarding. Key legislation, policies, and guidance related to safeguarding. Roles and responsibilities of individuals and organisations in safeguarding. Types of Abuse and Neglect: Overview of different types of abuse, including physical, emotional, sexual, and financial abuse. Recognizing signs and indicators of abuse and neglect. Understanding the impact of abuse on individuals' well-being. Vulnerable Groups: Identifying vulnerable groups, such as children, young people, older adults, and individuals with disabilities or mental health issues. Understanding the specific safeguarding concerns and considerations for each group. Reporting and Responding to Safeguarding Concerns: Procedures for reporting safeguarding concerns or disclosures. Understanding the importance of maintaining confidentiality and handling sensitive information appropriately. Responding to safeguarding concerns in a timely and appropriate manner. Promoting Safeguarding and Preventing Abuse: Strategies for promoting a safe and inclusive environment. Recognizing potential risk factors and implementing preventative measures. Understanding the importance of creating a culture of safeguarding within organizations. Multi-Agency Collaboration: Collaboration between different agencies and organisations involved in safeguarding, such as social services, law enforcement, and healthcare. Sharing information and working together to ensure effective safeguarding practices. Case Studies and Scenarios: Reviewing case studies and scenarios to apply safeguarding principles and practices. Analysing potential safeguarding dilemmas and decision-making processes. Personal Responsibilities: Recognising personal boundaries and limitations when working with vulnerable individuals. Understanding the importance of self-care and managing emotional well-being when dealing with safeguarding issues. It is important to ensure that the course meets local safeguarding guidelines and requirements.

DASA DevOps Professional: Enable and Scale: In-House Training DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why

DASA DevOps Professional: Enable and Scale DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why