Overview Playwork encourages the mental development of children and helps them acquire new abilities. Understand how to use playwork to support children's growth and development with our exclusive Child Playwork Course. This course is divided into 12 modules covering the different playwork areas. In this course, you will learn the theory and the fundamentals of playwork. The course will educate you on the advantages of playwork in education and learning, social development, health, etc. Here, you will grasp a clear understanding of the impact of play deprivation on children. Further, in the study, you will learn the safeguarding legislation related to playwork. The course will also teach you the skills for creating play spaces and a safe playing environment. So, whether you are a parent or a child care professional, enrol today and build your skills in playwork. Course Preview Learning Outcomes Familiarise yourself with playwork theory and principles. Understand the educational and learning benefits of playwork Learn about the benefits of playwork on different aspects of children's lives Enrich your knowledge of the negative impact of play deprivation Develop your skills in designing play spaces Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Playwork Child Safeguarding Who Should Take This Child Playwork Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Child Playwork Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Child Playwork Course Certification After completing and passing the Child Playwork Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Child Playwork Course will equip you with effective skills and abilities and help you explore career paths such as Teachers Child Care Worker Social Worker Mental Health Counsellor Module 01: Introduction To Child Playwork Child Playwork 00:25:00 Module 02: Playwork Theory, Principles And Practices Playwork Theory, Principles and Practices 00:20:00 Module 03: The Educational And Learning Benefits Of Playwork The Education and Learning Benefits of Playwork 00:20:00 Module 04: Play And Playwork In A Health And Well-Being Context Play and Playwork in a Health and Well-Being Context 00:25:00 Module 05: The Economic And Social Benefits Of Playwork The Economic and Social Benefits of Playwork 00:25:00 Module 06: The Developmental Benefits Of Playwork The Developmental and Behavioural Benefits of Playwork 00:20:00 Module 07: The Negative Results Of Play Deprivation The Negative Results of Play Deprivation 00:20:00 Module 08: Inclusive Play And Play Environment Inclusive Play and Challenging Play Environment 00:20:00 Module 09: Designing Play Spaces Designing Play Spaces 00:15:00 Module 10: The Administrative Context Of A Playwork Provision The Administrative Context of a Playwork Provision 00:20:00 Module 11: Legislation For Safeguarding Children And Child Playwork Legislation for Safeguarding Children and Child Playwork 00:40:00 Module 12: Reflective Playwork Practice Reflective Playwork Practice 00:15:00 Assignment Assignment - Child Playwork 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
ITIL® 4 Strategist: Direct, Plan and Improve: On-Demand The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS
Step into the realm of legal mastery, where property landscapes unfold as your canvas, and tax intricacies become your art-introducing the "UK Property Law and Taxation Fundamentals for Lawyers" bundle - an odyssey through the corridors of property jurisprudence. Imagine harnessing the power of knowledge as you navigate the ever-shifting tides of real estate law. With each course of the UK Property Law and Taxation Fundamentals for Lawyers bundle, you craft your legal saga, from untangling the complexities of wills to orchestrating seamless property transactions through contract expertise. Embark on a journey where "UK Property Law and Taxation Fundamentals for Lawyers" resounds as a guiding mantra woven harmoniously into each lesson. Empower your practice and wield your legal quill with unwavering precision. Unleash the potential of property mastery today! The Eight CPD Accredited courses that the bundle includes are: Course 1: Property Law and Taxation for Accountants and Lawyers Course 2: Wills and Probate Law - Level 3 Course 3: Contract Management Course Course 4: Conveyancing- Online Diploma Course Course 5: Mortgage Adviser Course Course 6: Property Development Diploma Course 7: Estate Agent Course 8: Social Housing Management Learning Outcomes Master complex property law concepts for adept handling of real estate legalities. Navigate property taxation intricacies, optimising financial strategies. Contract Management: Craft, manage, and safeguard contracts for seamless property transactions. Handle property transfers, due diligence, and leases with confidence. Manage inheritance, wills, probate, and estate planning comprehensively. Provide informed guidance on mortgages, agreements, and regulations. Experience a realm of legal mastery with the comprehensive "UK Property Law and Taxation Fundamentals for Lawyers'' bundle. From dissecting complex contracts to facilitating smooth property transactions, this UK Property Law and Taxation Fundamentals for Lawyers bundle will enrich you with theoretical insights directly applicable to your legal practice. Unlock the secrets of Wills and Probate Law - Level 3, ensuring comprehensive estate planning and management. Elevate your abilities as an Estate Agent, seamlessly bridging clients with properties. With a strong foundation in property development, conveyancing, estate management, and mortgage advisory, you become the go-to legal expert in property law matters. In a landscape where property disputes and taxation intricacies are commonplace, this UK Property Law and Taxation Fundamentals for Lawyers bundle empowers you to shine as a legal beacon. With reverberating throughout the courses, you're armed with both knowledge and spirit. Whether you're a seasoned practitioner or venturing into this terrain anew, the UK Property Law and Taxation Fundamentals for Lawyers bundle reshape your legal toolkit. Empower your career, cater to client needs, and navigate legal complexities effortlessly. The "UK Property Law and Taxation Fundamentals for Lawyers" bundle is your compass to navigating the dynamic legal terrain with finesse and prowess. Enrol today to sculpt a path of distinction. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Experienced Lawyers Aspiring Legal Professionals Contract Managers Real Estate Agents Mortgage Advisors Estate Planners Requirements Without any formal requirements, you can delightfully enrol in thiscourse. Career path Property Lawyer Tax Consultant Contract Manager Conveyancer Mortgage Advisor Property Developer Estate Agent Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99
Embark on the Journey to Timeless Vitality: Aging & Longevity Course Welcome to a transformative exploration of aging and longevity that goes beyond the ordinary. In this course, we unravel the secrets of reverse aging and unveil the benefits that can redefine your relationship with time. Our creative approach combines lifestyle insights, dietary wisdom, and effective routines to guide you toward a rejuvenated existence. Dive deep into the mysteries of achieving younger-looking skin and discover the power of anti-aging supplements. This isn't just a course; it's a journey towards unlocking the secrets to a vibrant and enduring life. Learning Outcomes Grasp the fundamentals of reverse aging and its holistic benefits. Cultivate lifestyle changes, including tailored diets and rejuvenating routines. Unlock the secrets to achieving and maintaining younger-looking skin. Explore the potency of powerful anti-aging supplements for optimal vitality. Embrace a holistic understanding of aging and longevity for a balanced and rejuvenated life. Why choose this Aging & Longevity Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Aging & Longevity Course for? Individuals seeking to proactively manage the aging process. Health enthusiasts eager to explore holistic approaches to longevity. Anyone curious about unlocking the secrets to younger-looking skin. Those interested in integrating effective anti-aging supplements into their routine. Wellness advocates aiming for a balanced and rejuvenated lifestyle. Career path Holistic Wellness Coach: £30,000 - £50,000 Nutrition Consultant: £25,000 - £40,000 Aging and Longevity Specialist: £35,000 - £55,000 Health Blogger/Influencer: £20,000 - £35,000 Wellness Product Developer: £40,000 - £65,000 Lifestyle Medicine Practitioner: £45,000 - £75,000 Prerequisites This Aging & Longevity Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Aging & Longevity Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction To Reverse Aging & Benefit What Is Reverse Aging 00:07:00 The Science Behind Reverse Aging 00:07:00 Benefits Of Reverse Aging 00:08:00 Lifestyle - Diet - Routines Lifestyle Changes 00:09:00 Importance Of Food & Diet 00:09:00 Key Anti-Aging Routines 00:08:00 Secrets To Younger Looking Skin Secrets To Younger looking Skin 00:08:00 Powerful Anti-Aging Supplements Powerful Anti-Aging Supplements 00:10:00
CPD QS Accredited | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Welcome to the "Introduction to Paramedicine Study" course, where you'll delve into the fundamental aspects of paramedic care. Designed for aspiring paramedics and healthcare professionals, this comprehensive program equips you with the knowledge and skills needed to excel in emergency medical services. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will gain a comprehensive understanding of paramedicine, focusing on the roles and responsibilities of paramedics in the UK. They will learn about ambulance administration and the legal frameworks that guide paramedic practice. Basic human anatomy and common injuries will be covered, alongside advanced topics such as major injuries and pediatric paramedicine. Students will also acquire skills in initial patient assessment, CPR, and the administration of emergency medications. Specialized knowledge in responding to medical emergencies, including COVID-19 protocols, will be taught. Additionally, the course emphasizes emergency response planning, infection control, and risk management specific to paramedicine contexts. Overall, learners will be equipped with essential knowledge and practical skills necessary for effective paramedic practice, ensuring they are prepared to handle diverse medical emergencies with competence and professionalism. Course Curriculum Module 01: Introduction to Paramedicine Study Module 02: Roles and Responsibilities of Paramedics in the UK Module 03: Ambulance Administration Module 04: Law and Legislations for Paramedics Module 05: Basic Human Anatomy Module 06: Common Injuries Module 07: Major Injuries Module 08: Paediatric Paramedicine Module 09: Other Medical Emergencies Module 10: Initial Assessment Module 11: CPR and AED Administration Module 12: Medication Administration Module 13: Paramedic Procedures in Response to Covid-19 Module 14: Emergency Response Planning and Management Module 15: Infection Control Module 16: Pain Management Module 17: Paramedicine Risk Management Learning Outcomes Understand roles in UK paramedicine. Apply basic human anatomy knowledge effectively. Perform initial assessment in emergency situations competently. Demonstrate CPR and AED administration proficiency. Implement infection control measures in medical settings adeptly. Analyze paramedicine risk management strategies critically. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Paramedicine Study 4:38:20 1: Module 01: Introduction to Paramedicine Study 13:24 2: Module 02: Roles and Responsibilities of Paramedics in the UK 15:49 3: Module 03: Ambulance Administration 14:58 4: Module 04: Law and Legislations for Paramedics 14:43 5: Module 05: Basic Human Anatomy 10:07 6: Module 06: Common Injuries 22:14 7: Module 07: Major Injuries 23:28 8: Module 08: Paediatric Paramedicine 20:36 9: Module 09: Other Medical Emergencies 20:50 10: Module 10: Initial Assessment 17:22 11: Module 11: CPR and AED Administration 11:26 12: Module 12: Medication Administration 13:44 13: Module 13: Paramedic Procedures in Response to Covid-19 26:33 14: Module 14: Emergency Response Planning and Management 14:00 15: Module 15: Infection Control 14:00 16: Module 16: Pain Management 09:57 17: Module 17: Paramedicine Risk Management 14:09 18: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking paramedic specialization. Individuals aspiring to work in emergency medical services. Students preparing for paramedic certification exams. Career changers interested in emergency response roles. Medical professionals enhancing their emergency care skills. Career path Ambulance Paramedic Emergency Care Assistant Paramedic Practitioner Emergency Medical Dispatcher Ambulance Technician Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Welcome to the "Introduction to Paramedicine Study" course, where you'll delve into the fundamental aspects of paramedic care. Designed for aspiring paramedics and healthcare professionals, this comprehensive program equips you with the knowledge and skills needed to excel in emergency medical services. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will gain a comprehensive understanding of paramedicine, focusing on the roles and responsibilities of paramedics in the UK. They will learn about ambulance administration and the legal frameworks that guide paramedic practice. Basic human anatomy and common injuries will be covered, alongside advanced topics such as major injuries and pediatric paramedicine. Students will also acquire skills in initial patient assessment, CPR, and the administration of emergency medications. Specialized knowledge in responding to medical emergencies, including COVID-19 protocols, will be taught. Additionally, the course emphasizes emergency response planning, infection control, and risk management specific to paramedicine contexts. Overall, learners will be equipped with essential knowledge and practical skills necessary for effective paramedic practice, ensuring they are prepared to handle diverse medical emergencies with competence and professionalism. Course Curriculum Module 01: Introduction to Paramedicine Study Module 02: Roles and Responsibilities of Paramedics in the UK Module 03: Ambulance Administration Module 04: Law and Legislations for Paramedics Module 05: Basic Human Anatomy Module 06: Common Injuries Module 07: Major Injuries Module 08: Paediatric Paramedicine Module 09: Other Medical Emergencies Module 10: Initial Assessment Module 11: CPR and AED Administration Module 12: Medication Administration Module 13: Paramedic Procedures in Response to Covid-19 Module 14: Emergency Response Planning and Management Module 15: Infection Control Module 16: Pain Management Module 17: Paramedicine Risk Management Learning Outcomes Understand roles in UK paramedicine. Apply basic human anatomy knowledge effectively. Perform initial assessment in emergency situations competently. Demonstrate CPR and AED administration proficiency. Implement infection control measures in medical settings adeptly. Analyze paramedicine risk management strategies critically. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Paramedicine Study 4:38:20 1: Module 01: Introduction to Paramedicine Study 13:24 2: Module 02: Roles and Responsibilities of Paramedics in the UK 15:49 3: Module 03: Ambulance Administration 14:58 4: Module 04: Law and Legislations for Paramedics 14:43 5: Module 05: Basic Human Anatomy 10:07 6: Module 06: Common Injuries 22:14 7: Module 07: Major Injuries 23:28 8: Module 08: Paediatric Paramedicine 20:36 9: Module 09: Other Medical Emergencies 20:50 10: Module 10: Initial Assessment 17:22 11: Module 11: CPR and AED Administration 11:26 12: Module 12: Medication Administration 13:44 13: Module 13: Paramedic Procedures in Response to Covid-19 26:33 14: Module 14: Emergency Response Planning and Management 14:00 15: Module 15: Infection Control 14:00 16: Module 16: Pain Management 09:57 17: Module 17: Paramedicine Risk Management 14:09 18: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking paramedic specialization. Individuals aspiring to work in emergency medical services. Students preparing for paramedic certification exams. Career changers interested in emergency response roles. Medical professionals enhancing their emergency care skills. Career path Ambulance Paramedic Emergency Care Assistant Paramedic Practitioner Emergency Medical Dispatcher Ambulance Technician Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Advanced Training on SEO & SMM Strategies will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Advanced Training on SEO & SMM Strategies will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Advanced Training on SEO & SMM Strategies and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Advanced Training on SEO & SMM Strategies is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Advanced Training on SEO & SMM Strategies. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Advanced Training on SEO & SMM Strategies will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market.
Course Overview Learn the art of effective time management with our exclusive Online Time Management Training course! The way you use your time will determine the success and failure of your personal and professional life. That's why it is crucial to use your time wisely and effectively. This course was designed with the aim of helping you make the most of your time. The engaging yet easily digestible modules will teach you how to evaluate your current work practice and make a priority list. Then you will grasp the strategies for avoiding procrastination and learn the essentials of setting and achieving major goals. By the end of the course, you will learn to use different strategies for time management. If you want to thrive in your personal and professional life, enrol on the course today and master time management! Course Sneak Peek Learning Outcomes Understand the process of assessing your current work practices to gain efficacy. Learn how to manage your tasks efficiently and set priorities Pick up the strategies to overcome procrastination Develop the skills required for setting your goals Know how to develop a plan that will lead you to your goal Grasp effective time management techniques Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Time Management Scheduling Who Should Take this Online Time Management Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Time Management Training is available to learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Online Time Management Training course will equip you with effective skills and abilities and help you explore career paths such as ManagerTeacherOffice Worker Business person Course Curriculum Module 01: Importance and Benefits of Time Management Importance and Benefits of Time Management 00:05:00 Module 02: Assess Your Current Work Practice Assess Your Current Work Practice 00:07:00 Module 03: Identify the Priorities Identify the Priorities 00:12:00 Module 04: Overcome Procrastination Overcome Procrastination 00:13:00 Module 05: Set Your Goals Set Your Goals 00:08:00 Module 06: Plan The Work and Work The Plan Plan The Work and Work The Plan 00:13:00 Module 07: Effective Time Management Techniques Effective Time Management Techniques 00:09:00 Module 08: The Art of Anticipating The Art of Anticipating 00:08:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service. Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base. So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00