Duration 5 Days 30 CPD hours This course is intended for Developed for experienced IT Professionals working with Citrix Virtual Apps and Desktops 7.1x. Potential students include administrators, engineers, and architects responsible for the end user workspace, provisioning services environment, and overall health and performance of the solution. Overview How to configure Workspace Environment Management to improve the end user environment and virtual resource consumption Understand Zones in Citrix Virtual Apps and Desktops 7.1x and how to account for user and desktop locations and optimal connection and registration How to build and manage App Layers to minimize image sprawl with Citrix Virtual Apps and Desktops 7.1x Understand and configure HDX channels and protocols for improved performance delivering multimedia and data over network connections Get more value out of your Citrix Virtual Apps and Desktops 7.1x investment through the use of Workspace Environment Management, Provisioning Services, Application Layering, and advanced features. Students leave this course with a good understanding of how to manage more complex solutions such as multizone environments spanning multiple locations with configurations around StoreFront, the Delivery Controllers, and HDX. Students will gain the skills to improve logon times, user personalization, and resource performance through Workspace Environment Management. Also, learn to optimize management of your app and desktop images by building and combining App Layers. End the course by learning to install, configure, and manage Provisioning Services in accordance with leading practices.This course includes a voucher to take the related exam (1Y0-311 Citrix XenApp and XenDesktop 7.15 Advanced Administration) and earn your Citrix Certified Professional - Virtualization (CCP-V) certification. Implementing Redundancy and Scalability StoreFront and Citrix Gateway Site Infrastructure Machines Running the Virtual Delivery Agent Managing a Virtual Apps and Desktops Environment with Multiple Locations Zones VDA Registration in a Multi-Zone Environment Zone Preference Optimal Gateway Routing and Zones Managing StoreFront Store Subscriptions in a Multi- Location Environment StoreFront and Citrix ADC Branding Implementing Backups and Disaster Recovery Backups Disaster Recovery Considerations Disaster Recovery Process Implementing Advanced Authentication Methods Multi-factor Authentication - RADIUS & OTP Multi-factor Authentication - Smart Card Authentication Federated Authentication - ADFS, SAML, and FAS Improving App and Data Security Introduction to Application Security Preventing Jailbreak Attacks Minimizing the Impact of Attacks Securing Machines Running the Virtual Delivery Agent TLS to VDA Encryption GPOs and Citrix Policies Image Management Introduction to Troubleshooting Troubleshooting Methodology Process (Standard Slide) Resource Tools and Utilities Introduction to PowerShell Troubleshooting Access Issues Troubleshooting StoreFront Troubleshooting Citrix Gateway Troubleshooting Delivery Controller Issues Validating FMA Services Troubleshooting VDA Registration Issues Troubleshooting VDA Registration Troubleshooting HDX Connection Issues Troubleshooting HDX Connections Introduction to App Layering App Layering Introduction Architecture and How it Works Creating an OS Layer The OS Layer Creating a Platform Layer The Platform Layer Creating App Layers The App Layers Creating Elastic App and User Layers Elastic App Layering User Layers Deploying a Layered Image using Citrix Virtual Apps and Desktops Using Templates in App Layering Using Layered Images in a Citrix Virtual Apps and Desktops Site Exploring Layer Priority Layer Priority Maintaining an App Layering Environment Updating Layers Maintaining and Updating the App Layering Environment Common App Layering Considerations and Additional Resources Introduction to Workspace Environment Management (WEM) Workspace Environment Management (WEM) Introduction WEM Administration Using WEM to Centralize Managing User Resources with WEM Managing Profiles with WEM Managing Endpoints with the WEM Transformer Feature Using WEM for Performance Optimization Optimizing Machine Performance with WEM Optimizing User Experience with WEM Using WEM to Secure Environments WEM Environments Migrating and Upgrading WEM Migrating to WEM Upgrading a WEM Deployment WEM Multi-Location Considerations
Duration 3 Days 18 CPD hours This course is intended for Experienced software developers who are already familiar with AWS services Overview In this course, you will learn how to: Analyze a monolithic application architecture to determine logical or programmatic break points where the application can be broken up across different AWS services Apply Twelve-Factor Application manifesto concepts and steps while migrating from a monolithic architecture Recommend the appropriate AWS services to develop a microservices based cloud-native application Use the AWS API, CLI, and SDKs to monitor and manage AWS services Migrate a monolithic application to a microservices application using the 6 Rs of migration Explain the SysOps and DevOps interdependencies necessary to deploy a microservices application in AWS The Advanced Developing on AWS course uses the real-world scenario of taking a legacy, on-premises monolithic application and refactoring it into a serverless microservices architecture. This three-day advanced course covers advanced development topics such as architecting for a cloud-native environment; deconstructing on-premises, legacy applications and repackaging them into cloud-based, cloud-native architectures; and applying the tenets of the Twelve-Factor Application methodology. Module 1: The cloud journey Common off-cloud architecture Introduction to Cloud Air Monolithic architecture Migration to the cloud Guardrails The six R?s of migration The Twelve-Factor Application Methodology Architectural styles and patterns Overview of AWS Services Interfacing with AWS Services Authentication Infrastructure as code and Elastic Beanstalk Demonstration: Walk through creating base infrastructure with AWS CloudFormation in the AWS console Hands-on lab 1: Deploy your monolith application using AWS Elastic Beanstalk Module 2: Gaining Agility DevOps CI/CD Application configuration Secrets management CI/CD Services in AWS Demonstration: Demo AWS Secrets Manager Module 3: Monolith to MicroServices Microservices Serverless A look at Cloud Air Microservices using Lambda and API Gateway SAM Strangling the Monolith Hands-on lab: Using AWS Lambda to develop microservices Module 4: Polyglot Persistence & Distributed Complexity Polyglot persistence DynamoDB best practices Distributed complexity Steps functions Module 5: Resilience and Scale Decentralized data stores Amazon SQS Amazon SNS Amazon Kinesis Streams AWS IoT Message Broker Serverless event bus Event sourcing and CQRS Designing for resilience in the cloud Hands-on lab: Exploring the AWS messaging options Module 6: Security and Observability Serverless Compute with AWS Lambda Authentication with Amazon Cognito Debugging and traceability Hands-on lab: Developing microservices on AWS Additional course details: Nexus Humans Advanced Developing on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Advanced Developing on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This advanced course teaches the design principles for creating a Citrix Virtual Apps and Desktops virtualization solution. In this training, you will also learn how to assess existing environments, explore different scenarios, and make design decisions based on business requirements. This course covers the Citrix Consulting approach to design and covers the key design decisions through lectures, lab exercises, and interactive discussions. You will also learn about additional considerations and advanced configurations for multi-location solutions and disaster recovery planning. This training will help you prepare for the Citrix Certified Expert in Virtualization (CCE-V) exam. Additional course details: Nexus Humans CWS-415 Citrix Virtual Apps and Desktops 7 Assessment, Design and Advanced Configuration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CWS-415 Citrix Virtual Apps and Desktops 7 Assessment, Design and Advanced Configuration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for DBAs and IT Professionals who want to enhance their Postgres administration skill to the next level. Overview This exam is the definitive standard for PostgreSQL professionals. This certification assesses and certifies a database professional?s ability to work in demanding, large-scale, real-world production environments. This course covers enterprise class tools for Postgres administration and prepares the learners to handle real time, production environments. Upon course completion, you will be prepared to manage large, highly available Postgres databases with confidence. PostgreSQL IntroductionSQL TuningPerformance TuningPerformance and BenchmarkingWAL ArchivingStreaming ReplicationConnection PoolingTable PartitioningExtensionsForeign Data WrappersMonitoringDatabase SecurityUpgrading Best Practices Additional course details: Nexus Humans Advanced PostgreSQL Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Advanced PostgreSQL Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is recommended for administrators and engineers. Overview What you'll learn: Understand the differences between Citrix Virtual Apps and Desktops 2203 LTSR on-premises and the Citrix DaaS. Install, configure, and manage Citrix Cloud Connectors. Create Citrix DaaS workloads. Deliver app and desktop resources to users. Migrate existing on-premises Citrix Virtual Apps and Desktops 2203 LTSR infrastructure to Citrix Cloud. In this course you will learn how to create a new Citrix DaaS deployment and how to migrate to Citrix DaaS from an on-premises Citrix Virtual Apps and Desktops Site. Get hands-on as the course guides you through the architecture, communications, management, installation, and configuration of Citrix DaaS on Citrix Cloud and resource locations that the host apps and desktops for your users. This course is a necessary step in enabling you with the right training and skills, to not only understand, manage, and deliver successfully, but also to make well-informed planning decisions along the way. Module 1: Introduction to Citrix DaaS New Citrix Workspace Packaging Citrix Virtual Apps and Desktops - On- Premises Site What is Citrix Cloud? Why Citrix DaaS? What is a Migration from Citrix Virtual Apps and Desktops to Citrix DaaS? Citrix Cloud Administration Module 2: Planning - Citrix DaaS Architecture, Security, and Operations Architecture and Deployment Options Citrix DaaS Security Citrix DaaS Operations Module 3: Planning - Citrix Cloud Connectors Cloud Connector Architecture Cloud Connector Services and Communications Overview Cloud Connector Operations in a Resource Location Cloud Connector Resiliency Installing, Updating, and Removing Cloud Connectors Supported Domain Scenarios for Cloud Connectors Securing Cloud Connector Communications Local Host Cache (LHC) Citrix Cloud Connector vs Delivery Controller Operations Module 4: Planning - Citrix DaaS Resource Locations Citrix DaaS Resource Locations Citrix DaaS Hosting Connections Zones Module 5: Active Directory, Authentication, and Authorization Active Directory Design Options Desktops from Non-Domain Joined VDAs Citrix Federated Authentication Service and Identity Provider Services Module 6: Planning - Provisioning VDA Workloads and Delivering Resources Master Images Machine Creation Services (MCS) in Citrix DaaS Citrix Provisioning in Citrix DaaS Machine Catalogs Delivery Groups Citrix Cloud Library Module 7: Planning - Provisioning VDA Workloads and Delivering Resources Selecting Between Citrix digital workspace experience and StoreFront Citrix StoreFront and Citrix digital workspace experience Communications Selecting Between Citrix Gateway Service and On-Premises Citrix Gateway Access Layer Communications User Authentication Module 8: Planning - Citrix DaaS Administration Citrix Cloud Manage and Monitor Delegated Administration Citrix DaaS Remote PowerShell Software Development Kit Manage Multiple Resource Locations Module 9: Planning - Public Cloud Considerations General Public Cloud Considerations Using Autoscale to Power Manage Machines in a Public Cloud Microsoft Azure as a Citrix DaaS Resource Location Amazon Web Services as a Citrix DaaS Resource Location Google Cloud as a Citrix DaaS Resource Location Module 10: Planning - Migrating to Citrix DaaS from Citrix Virtual Apps and Desktops Citrix Cloud Migration Options and Considerations Citrix Automated Configuration Tool Citrix Image Portability Service Module 11: Manage - Operations and Support in Citrix Cloud Citrix Cloud Connector Support Updating and Rolling Back Machine Catalogs VDA Restore Citrix Self-Help Strategy Monitor Your Environment Additional course details: Nexus Humans CWS-250 Citrix DaaS Deployment and Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CWS-250 Citrix DaaS Deployment and Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for Data platform engineers Database administrators Solutions architects IT professionals Overview Apply database concepts, database management, and data modeling techniques Evaluate hosting databases on Amazon EC2 instances Evaluate relational database services (Amazon RDS, Amazon Aurora, and Amazon Redshift) and their features Evaluate nonrelational database services (Amazon DocumentDB, Amazon DynamoDB, Amazon ElastiCache, Amazon Neptune, and Amazon QLDB) and their features Examine how the design criteria apply to each service Apply management principles based on the unique features of each service This course will teach you the process of planning and designing both relational and nonrelational database and the planning and design requirements of all 8 of the AWS databases services, their pros and cons, and how to know which AWS databases service is right for your workloads. Day 1 Module 0: Planning and Designing Databases on AWS Module 1: Database Concepts and General Guidelines Module 2: Database Planning and Design Module 3: Databases on Amazon EC2 Module 4: Purpose-Built Databases Module 5: Databases on Amazon RDS Databases in Amazon Aurora Day 2 Module 6: Databases in Amazon Aurora (continued) Module 7: Databases in Amazon DocumentDB (with MongoDB compatibility) Module 8: Amazon DynamoDB Tables Day 3 Module 9: Databases in Amazon Neptune Module 10: Databases in Amazon Quantum Ledger Database (Amazon QLDB) Module 11: Databases in Amazon ElastiCache Module 12: Data Warehousing in Amazon Redshift Module 13: Course Review Additional course details: Nexus Humans Planning and Designing Databases on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Planning and Designing Databases on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This class is intended for the following: Individuals preparing for the Associate Cloud Engineer examination. Recommended experience: 6 months+ hands-on experience with GCP This one-day instructor-led course helps prospective candidates structure their preparation for the Associate Cloud Engineer exam. The session will cover the structure and format of the examination, as well as its relationship to other Google Cloud certifications. Through lectures, demos, and hands-on labs, candidates will familiarize themselves with the domains covered by the examination. An Associate Cloud Engineer deploys applications, monitors operations, and manages enterprise solutions. With a shortage of cloud expertise in the job market, one which is projected to last for the next several years, Google Cloud certifications can be a way to differentiate yourself from the rest and prove you have not only the technical knowledge but the skills required to do the job. This course by itself will not prepare a candidate to pass the Associate Cloud Engineer certification exam. It will, however, help the candidate better understand the areas covered by the exam and navigate the recommended resources provided by Google and Qwiklabs for preparing to take the exam, so they can formulate their own personal study plan. This one-day instructor-led course helps prospective candidates structure their preparation for the Associate Cloud Engineer exam. The session will cover the structure and format of the examination, as well as its relationship to other Google Cloud certifications. Through lectures, demos and hands-on labs, candidates will familiarize themselves with the domains covered by the examination. An Associate Cloud Engineer deploys applications, monitors operations, and manages enterprise solutions. With a shortage of cloud expertise in the job market, one which is projected to last for the next several years, Google Cloud certifications can be a way to differentiate yourself from the rest and prove you have not only the technical knowledge, but the skills required to do the job. This course by itself will not prepare a candidate to pass the Associate Cloud Engineer certification exam. It will, however, help the candidate better understand the areas covered by the exam and navigate the recommended resources provided by Google and Qwiklabs for preparing to take the exam, so they can formulate their own personal study plan.
Duration 1 Days 6 CPD hours This course is intended for The course is designed for anyone desiring or requiring an understanding of how to manage cloud technologies as a business asset. This includes: IT Asset Managers Hardware Asset Managers Software Asset Managers Cloud Asset Managers Cloud Project Managers IT Managers IT Cloud Managers and Developers Cloud Vendor Managers IT Procurement IT Security Professionals Overview The student will learn the nuances of cloud assets and manage them from a financial, risk, compliance, and efficiency perspective. Upon completion of the course, the student will be able to: Understand the attributes of and requirements for managing cloud assets Define and develop cloud asset management processes Create cloud asset policies Develop and implement a communication plan for managing cloud assets Identify tool requirements to support the cloud asset type Develop cloud vendor contract requirements Understand and articulate individual and department responsibilities for the cloud asset management program Define requirements for managing cloud vendors Assess the organization's cloud asset management readiness This course takes an in-depth look at cloud assets. It defines how to manage these assets using best practical practices for the primary cloud architectures Software-as-a-Service, Platform-as-a-Service, and Infrastructure as-a-Service. What is Information Technology Asset Management? Why Cloud Solutions Need ITAM Introducing Cloud Services Vendor's Tools Cloud Vendor Management Communication Managing SaaS Acquire Phase Receive Phase Deploy Phase In-Use Phase Recover Phase Dispose Phase Example Vendor Reports Terms and Conditions Vendor Scorecard Managing IaaS and PaaS ITAM Data Center Challenges, Before Virtualization ITAM Data Center Challenges, with Virtualization The Data Center Transformation The End-User ITAM Supporting Processes Acquire Phase Receive Phase Deploy Phase In-Use Phase Recover Phase Dispose Phase Software Asset Management Example Vendor Reports Terms and Conditions Vendor Scorecard Disaster Recovery PlanDisposal of Replaced IT AssetsCAM and the ITAM Hierarchy Additional course details: Nexus Humans The Definitive Guide to Cloud Asset Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the The Definitive Guide to Cloud Asset Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Built for IT Professionals working with Citrix Content Collaboration, with little or no previous Content Collaboration experience. Potential students include networking administrators, engineers, and architects interested in learning how to deploy or manage Citrix Content Collaboration. Overview Understand Enterprise File Synchronization, Sharing, and Citrix Content Collaboration architecture How to navigate the Citrix Content Collaboration administration interface and build StorageZones How to manage Citrix Content Collaboration users in an Active Directory environment Different StorageZone deployment considerations and scenarios In this course, you?ll learn about how to use Citrix Content Collaboration to share, sync, and secure content for your organization. You?ll understand the Content Collaboration architecture, StorageZone configurations and deployment options available, how to manage and administer your Content Collaboration environment, Citrix Files applications, and how single sign-on, and how to use the User Management Tool for Content Collaboration Content Collaboration Architecture Overview Introduction to Enterprise File Sync and Sharing (EFSS) including its use cases, legal, and data security considerations Review Content Collaboration architecture, components and storage features Management and Administration Getting Started in Content Collaboration How to configure and manage users, folders, permissions and administrative settings Additional cloud-based features and integrations Storage Zone Deployments and Configuration Overview of Storage Zones architecture and deployment options for customer-managed storage including proof-ofconcept, high-availability, and multi-site deployments Review system, networking, and hosting requirements including steps for server preparation, installation and configuration Manage, monitor, and upgrade Storage Zone deployments for optimal performance Single Sign-on and User Management Overview of SAML 2.0 protocol and single-sign on use cases,security and benefits Single Sign-on settings for Content Collaboration and supported identity provider configurations User provisioning with User Management Tool (UMT) and task scheduling for automated updates synchronization with Active Directory Citrix Files Applications Citrix Files application system requirements, configuration and settings Compare features and functionalities for various use case applications and workflows Lifecycle product version considerations Additional course details: Nexus Humans CSF-202: Citrix Content Collaboration Enterprise Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CSF-202: Citrix Content Collaboration Enterprise Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Mental Health First Aid (MHFAider) is an internationally recognised training course that teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. We don't teach people to be therapists, but we do teach people how to respond in a crisis, and how to reach out before a crisis happens. The training gives people tools to support themselves and each other, so everyone can talk about mental health and seek help when needed. As an MHFAider you will be able to: Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention Encourage a person to identify and access sources of professional help and other support Practise active listening and empathy Have a conversation with improved mental health literacy around language and stigma Discuss the role in depth, including boundaries and confidentiality Practise self-care This course is ideal for those who would like to become an MHFAider to: Gain the knowledge and skills to spot signs of people experiencing poor mental health Be confident starting a conversation and signpost a person to appropriate support Alongside the best evidence-based Mental Health First Aid (MHFA) training, MHFAiders are also provided with three-year access to ongoing learning and support through the MHFAider Support App 1 Introduction to MHFAider (3 hours 30 mins) MHFA and the MHFAider role Introduction to the MHFAider Action Plan 'ALGEE' What is Mental Health? Helpful and unhelpful language Undersign our Frame of Reference, understanding how we make sense of the world Understanding stress & the Stress Container 2 Understanding Mental Health (4 hours) What influences mental health? The Mental Health Continuum What is anxiety? What is a traumatic event? Active listening and empathy What are eating disorders? What is self-harm? What is substance misuse? MHFA conversation practice 3 MHFAider in practice (4 hours) Applying ALGEE What is depression? What is suicide? What is psychosis? MHFA conversation practice 4 Next steps (3 hours) Recovery and lived experience Applying ALGEE Boundaries in the MHFAider role MHFA conversation practice Moving forward in the MHFAider role and your MHFA action plan Self-care