The Youth MHFA Refresher course, which needs to be done every three years to maintain accreditation, reinforces the core learning from the Youth MHFA course. Renew your skills, update your knowledge of mental health and practice applying the Youth MHFA action plan. You'll also benefit from ongoing membership of the Association of Mental Health First Aiders®.
TOLES Foundation Certificate in Legal English Skills Why Attend Legal English is a different language from general English. Just as lawyers in any particular country write in a different language from other people in that country, so do English lawyers. Sentences are often structured differently in legal English. The words lawyers use are often centuries old and no longer commonly used in general English. New prepositions must be learned and practiced. When reading a commercial contract or a letter, there is new technical vocabulary to understand on every page. This course is designed to look at authentic rather than artificial legal context. For this reason, there is a strong focus upon practical and authentic tasks, and upon candidates having a good grasp of terminology from the outset. The course takes account of significant language reforms in the English legal system and the legal profession's continued movement towards clearer use of English as recommended on Legal Practice courses at all major UK universities and legal training centers. The Test of English Legal English Skills (TOLES) governing body is a member of the International Division of the Law Society of England and Wales. Multi-national companies such as Allen & Overy LLP, Baker and McKenzie, PWC, KPMG, Sony Ericsson, European Court of Justice, European Central Bank and many more use TOLES training and exams to prepare their law professionals whose first language is not English for the international legal challenges. On the final day of the course, participants will take their TOLES Exam to earn the TOLES Foundation Certificate in Legal English Skills. Course Methodology The course consists of group discussions as well as individual and team tasks. There will be writing exercises and practice exams at the end of each day, culminating in sitting the TOLES Foundation Exam on the final day of the course. Course Objectives By the end of the course, participants will be able to: Apply correct legal vocabulary when communicating with clients/law professionals and will be familiar with modern legal writing style Recognize common mistakes in English and will be able to identify accurate prepositions and collocations within a legal context, particularly within the context of written contracts Differentiate between the English legal system and the American legal system Recognize improvements in their reading and comprehension skills of legal documents and demonstrate accurate written solutions within a legal context Target Audience This course is useful for law and legal professionals, translators, contract assistants and managers who already possess good general English and are now acquiring legal vocabulary, as well as those who are required to obtain a TOLES certification by their organization. Target Competencies Legal vocabulary and grammar Legal communication Legal comprehension skills Formal written contracts Note The Test of English Legal English Skills (TOLES) governing body is a member of the International Division of the Law Society of England and Wales. Multi-national companies such as Allen & Overy LLP, Baker and McKenzie, PWC, KPMG, Sony Ericsson, European Court of Justice, European Central Bank and many more use TOLES training and exams to prepare their law professionals whose first language is not English for the international legal challenges. The TOLES Foundation level exam tests Legal reading and writing. The focus of the exam is on testing the absolute linguistic accuracy required of lawyers in a modern international office. This means accuracy in two main areas: technical legal vocabulary, and grammar. Vocabulary from commercial deals, company documents, commercial contracts, intellectual property agreements, financial documents and forms of business are tested, as well as legal terminology from other areas. Upon passing the exam, participants will receive the TOLES Foundation Certificate. The Legal Profession Working in law Making a claim in civil court Areas of law Vocabulary check TOLES Foundation Exam practice The Language of Banking A new bank account Working in a bank Loans Vocabulary check TOLES Foundation Exam practice The Language of Contract Law A contract case More about precedent The elements of a contract The end of an offer What is consideration Contract and statute Going to court Vocabulary check TOLES Foundation Exam practice The Language of Employment Law Being an employer An employment contract How can an employment contract end? Acting for an employee Acting for an employer An employment case Vocabulary check TOLES Foundation Exam practice The Language of Tort Law What is the Law of Tort? Types of Tort The duty of care More about negligence A famous case in English law Vocabulary check TOLES Foundation Exam practice Understanding Contracts - Part 1 The style of written contract Understanding formal expressions Understanding technical words Understanding archaic terms Understanding some common words The structure of a contract Vocabulary check TOLES Foundation Exam practice The Language of Business Law Sole traders Partnerships A partnership agreement Limited liability partnerships Companies Public and private limited companies Incorporating a company Vocabulary check TOLES Foundation Exam practice Modern Letter Writing The layout of a letter Dates Complimentary close References Subject lines The body of a letter Putting a letter together The register of letter writing The content of a letter Typical sentences in legal letters Letter writing clinic Correcting common mistakes in letter writing TOLES Foundation Exam practice The Language of Company Law Who runs a company Areas of company law Directors Company meetings Company finance - a case study Closing a company Insolvent companies Vocabulary check TOLES Foundation Exam practice Understanding Contracts - Part 2 Some typical contract clauses Some important commercial vocabulary Termination clauses Intellectual property clauses Warranty, indemnity and force majeure clauses Vocabulary check TOLES Foundation Exam
Certificate in Company Law (CCL) Why Attend This course is designed for professionals seeking a comprehensive understanding of legal matters affecting companies in the GCC. The course covers the fundamental principles of company law, including the strategic selection and establishment of different types of companies, as well as the management and dissolution of companies throughout their life cycle. Additionally, participants gain valuable insights into legal issues specific to family businesses in the GCC and learn how to effectively address them in practice. Course Methodology In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies. Course Objectives By the end of the course, participants will be able to: Apply legal rules and principles to speciï¬c commercial situations through consideration of relevant company law Increase proï¬tability within their organization by selecting the best company type and by adopting the best legal practices in management Recognize the rules that govern family businesses and how they affect the continuation and success of the business Understand the reasons for company termination and dissolution and the legal issues in this regard Target Audience This course is suitable for lawyers, company managers, management teams, business and law students and those who are interested to know more about company law and its implications. It also beneï¬ts directors and executives who have direct responsibility for legal decisions within the organization. In addition, in-house council new to the region, and those working within a legal department, ï¬nd this course highly beneï¬cial. Target Competencies General principles of company law Company management Corporate governance Problem solving Note The Dubai Government Legal Aï¬airs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed ï¬rm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Aï¬airs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. This PLUS Specialty Training legal course qualiï¬es for 4 elective CLPD points. Types of companies and company formation Types of companies Memorandum of Association (MoA) and the Articles of Association (AoA) related principles Alteration of clauses of the MoA and AoA Partnership and its formation Limited Liability Company (LLC) and its formation Public Shareholding Company and its formation Overview of other types of companies Choosing between various types of companies Company management and shareholders rights and duties Roles and types of directors Powers, duties and liabilities of directors Appointment and retirement Resignation and vacation of office Independent director Meeting of board of directors Auditors: appointment, removal, powers and duties Corporate governance Family businesses in the GCC and shareholders' liability issues UAE law of family companies The provisions related to family businesses in the new Saudi company law Legal organization of family businesses in the GCC Strategies for survival and growth within family businesses Company management and shareholders' liability General principles of corporate liability Liability of directors and Key Managerial Persons (KMP) Liability of shareholders Termination and dissolution of companies Winding up of companies Liquidator Authorities Striking off name Insolvency and bankruptcy Restructuring and re-organization Mergers and amalgamation Acquisition and take-over
Certificate in Business and Commercial Law (CBCL) Why Attend This course is designed for professionals with little or no prior legal background but who are required to make organizational decisions involving legal matters. It will provide participants with the fundamental principles of commercial law, including commercial contracts and negotiation, sale of goods, intellectual property rights and employee relations. It also covers all the legal aspects of setting up a business, running a business and closing a business Participants will gain an in-depth understanding of international commercial law with emphasis on the common law system. Participants will have the opportunity to learn and analyze key legal issues regarding contracts and the business as a whole which they are likely to encounter within their organization. Course Methodology In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies. Course Objectives By the end of the course, participants will be able to: Apply legal rules and principles to speciï¬c commercial situations through consideration of relevant case law Negotiate commercial contracts complying with commercial and legal requirements Increase proï¬tability within their organization by selecting appropriate methods of distribution of goods Recognize and analyze how intellectual property rights aï¬ect their organization Evaluate and modify organizational employment practices complying with labor law requirements Target Audience This course is suitable for those with little or no formal training in commercial law yet would be required to understand the fundamentals of commercial law as it may directly impact their work. It will particularly beneï¬t directors and executives who have direct responsibility for legal decisions within the organization. In-house council new to the region, and those working within a legal department, will also ï¬nd this course highly beneï¬cial. Target Competencies Drafting Contracts Contract Negotiation Understanding Commercial Terms Understanding Employment Law Implementing Organizational Employment Practices Understanding Intellectual Property Understanding corporate restructuring Understanding the effect of breach of commercial contract terms Note The Dubai Government Legal Aï¬airs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed ï¬rm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Aï¬airs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. This PLUS Specialty Training Legal course qualiï¬es for 4 elective CLPD points. Overview of commercial & business law Areas of commercial and business law Types of commercial contracts Commercial contracts in the civil law and common law systems Sources of English law Civil law v Common law Civil law in the GCC Formalities for a binding contract Elements required for an enforceable contract Rules for contract interpretation implied terms v express terms identifying risks and how to minimise risks Structure of a commercial contract Preliminary documents in international transactions Memorandum of Understanding/ Heads of Terms. Are they legally binding? Commercial implications Boilerplate/ miscellaneous provisions- the important but forgotten clauses- beware! Force majeure v Frustration Notices Set oï¬ No waiver Entire Agreement/ non- reliance clause Times is of the essence Assignment v Novation Governing law Common mistakes in choice of law Jurisdiction clause Exclusive v Non-exclusive Factors in deciding the jurisdiction clause International dispute resolution Litigation Importance of Alternative Dispute Resolution (ADR) Arbitration Mediations Conciliation Negotiation Remedies for breach of contract Damages Specific performance Injunctions Advantages and disadvantages of different business forms Types of business vehicles Sole trader Partnerships Limited Liability Partnerships Companies Cross Border Transactions Distributorship Agency Joint Venture Acquisitions Share purchase v Business purchase Apportioning risks and liabilities through warranties and indemnities Negotiating warranties and indemnities Corporate insolvency Tests identifying insolvency Consequence for directors who fail to react to insolvency Types of insolvency Administration Receivership Creditor Voluntary Liquidation Compulsory Liquidation Commercial Tort Tort of negligence Defamation Libel Slander Recent case law on defamation Managing risk Prevention is better than cure: Eï¬ective risk management Intellectual Property Rights management Types of Intellectual Property copyright trademark patent design rights confidential information Assignment v Granting a license The law of passing off Intellectual Property in the GCC Employment law issues in the common law systems and the GCC Types of employment contracts Grounds for dismissal Wrongful dismissal Redundancy Unfair dismissal Commercial real estate in the GCC Leasehold Freehold
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Lean Six Sigma Green Belt Certification Program: In-House Training This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps
Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.
Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.
About this Training Course This 5 full-day course is aimed at engineers and supervisors who already have a basic understanding of well construction methods but who would benefit from a more detailed knowledge of completion design. The course will concentrate on the important aspects of completion design and what makes a safe and efficient well. A common thread of practical examples will be used throughout the course in the form of a case study or 'red-thread' exercise. The case study is based around data all taken from a single field where those attending will work through all the basic issues of a completion design. The exercises associated with the case study is performed in the student's own time after each of the formal sessions. However, at the start of the next day, the case study is reviewed and discussed. The whole case study will continue through all sessions, with each element being reviewed at the start of the next session. There is no 'right' answer to the exercise - producing interesting discussions! The purpose of the course is not to go over specific equipment in detail. Teaching methods include presentations, videos, and animations and the case study. The course will cover: Types and configurations of completions The completion design process Inflow performance, skin and formation damage Perforating; selection, deployment and interface with rest of completion Stimulation and impact on completion and flow performance with coverage of modern horizontal multifrac tools Open hole, non-sand control completions including open hole packers and horizontal well clean up Sand control; when do you need it, basic types and selection guidelines. Includes standalone screens, ICDs, various gravel packing techniques, frac packs and expandable screens Tubing sizing, flow estimation and liquid loading Artificial lift; types and selection criteria, interface with drilling, reservoir and facilities. Design of gas lift and ESPs included Production chemistry impacts on completion, prevention and removal (scales, wax, asphaltene, hydrates, and souring) Metallurgy, corrosion, and erosion; metal types and selection of Elastomers and plastics; types and selection of Tubing stress analysis; picking the grade and weight of tubing, plus selection criteria for packers and expansion devices. Interface between tubing stress analysis and casing design Completion equipment; basic types of equipment, reliability and selection criteria for each (tree, safety valve, mandrel, packers, expansion devices etc) Completion installation; importance of wellbore clean-out, function and types of brines, pointers for efficient completion installation Non-conventional wells; types and when / where to use them (multilaterals, smart (intelligent) wells and also SAGD, CO2 sequestration, CBM, etc) Training Objectives By the end of this course, the participants should be able to: Have a good understanding of the completion design process and what makes a good completion design Understand the importance of the installation process (completion running) in the design process Have an appreciation of new and developing completion techniques (intelligent wells) Target Audience This course will benefit engineers and field-based personnel such as completion supervisors and production engineers. It is also suitable for completion vendors, specialists such as chemists and subsurface personnel including geologists, reservoir engineers and petrophysicists. Trainer Your expert course leader has 30 years of oil and gas industry experience. A first class degree in geophysics and a master degree in Petroleum Engineering was a prelude to seven years with BP as a petroleum engineer. He left BP and following a short spell in Camco, jointly founded ICE Energy. After six years of completions and petroleum engineering consultancy and training, ICE Energy merged with TRACS International, where he continued with petroleum and completion engineering studies, leading integrated teams, and developing / delivering training courses for a variety of different clients in diverse world-wide locations. In the last five years, he is independent again - focusing on technical consulting and course delivery. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations