11231 Courses

Practical Sales Skills 1 Day Workshop in Heathrow

Customer Service Essentials 1 Day Training in Newcastle

Customer Service Essentials 1 Day Training in Heathrow

This accredited course gives you an introduction to mental health and wellbeing - what it is, how to take care of yourself and support others

During this 1 day course, learners will develop the skills and knowledge needed to deal with a range of emergency first aid situations, including: managing an unresponsive casualty, CPR, using an AED, choking, shock, wounds and bleeding and minor injuries.

Target Audience This course is ideal for professionals leading diverse groups toward shared goals, regardless of their formal authority. Course Overview This course enables professionals to lead groups through complexity and toward shared understanding and meaningful outcomes. Participants will learn how to create clarity, build connection, and achieve consensus in real time — without needing to control the outcome. Participants will explore how to open a session with intention, maintain direction and momentum; all whilst navigating moments of their cohort’s discomfort or divergence constructively. Activities focus on real-time practice and the open sharing of feedback and ideas, culminating in individuals planning immediate and tangible actions to strengthen their own unique approach as a facilitator. Course Objectives Design facilitation experiences that align to a clear purpose, participant needs, and group context Demonstrate key facilitation behaviours that foster psychological safety, participation, and group insight Adapt facilitation approaches in response to emergent group dynamics and energy shifts Evaluate facilitation presence and impact, and commit to continued development. High-Level Topics Preparing to Facilitate Cultivating Flow & Alignment Navigating Group Dynamics Growing as Facilitator

CPD Accredited, Interactive Short Course 2 - 4 hr sessions What is Attention Deficit Disorder? How can you best understand, and thus cope and help those affected? Course Contents: What is ADHD ADHD as part of the Autistic Spectrum How to help you cope if you have ADHD How to cope with children who have ADHD Great for teachers and TAs in schools, others who work with people who have ADHD, and of course, those with ADHD themselves Benefits of this Short Course: Boys are around 4 x as likely to have ADHD Worldwide, 5% of people have it - that is 1 out of every 20! The figure for this is estimated to be higher in the UK This means that every single classroom in the UK will have at least one child or young people with Attention Deficit Hyperactive Disorder Learn more about the condition and how you can help them cope and take part in 'normal' life.

Level 3 Swedish Massage certificate VTCT accredited

This accredited course provides knowledge and understanding in relation to health, wellbeing and personal safety - extremely useful in life!

The Level 2 Award in Fire Safety is aimed at anyone who is involved in the management of fire safety or fire prevention in the workplace. This includes managers, supervisors, team leaders and fire marshals (or wardens).