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6225 Power courses delivered On Demand

CRM, PR & Phone-Based Customer Service

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

Email Marketing without the Shadiness

By Compete High

🌟 Unleash the Power of Ethical Email Marketing: Join 'Email Marketing without the Shadiness' Today! 🌟   Are you tired of conventional, shady email marketing tactics that feel deceitful and unethical? It's time to embrace a new era of email marketing - one that's built on authenticity, trust, and genuine connection. Introducing our transformative online course: 'Email Marketing without the Shadiness.' This comprehensive program is meticulously crafted for marketers, entrepreneurs, and anyone eager to master the art of effective, ethical email marketing strategies. 🚀 What You'll Learn:   ✅ Crafting compelling, value-driven email content that resonates with your audience. ✅ Building and nurturing authentic relationships with your subscribers. ✅ Understanding the psychology behind successful email campaigns. ✅ Implementing segmentation and personalization without crossing ethical boundaries. ✅ Leveraging automation while maintaining a human touch. ✅ Complying with regulations and best practices to ensure ethical email marketing. 🌟 Why Choose Us?     🔍 Expert Guidance: Learn from industry-leading professionals with proven track records in ethical marketing practices. 📚 Comprehensive Curriculum: Dive deep into practical modules, real-life case studies, and actionable insights. 🤝 Community Support: Connect with a vibrant community of like-minded marketers, share experiences, and grow together. 💡 Cutting-Edge Strategies: Stay ahead with the latest ethical email marketing techniques and tools.   🎯 Join 'Email Marketing without the Shadiness' and transform your approach to email campaigns. Say goodbye to shady tactics and embrace authenticity to build long-lasting, meaningful connections with your audience. Course Curriculum

Email Marketing without the Shadiness
Delivered Online On Demand1 hour
£4.99

Automotive Engineering with Supercharger & Hybrid Vehicle Training - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! As the world develops and adapts to new cutting-edge technologies, so does the automotive industry. The modern automotive industry requires a new breed of engineer who can take on this new challenge. With over 800,000 professionals already powering the UK's automotive sector, the revolution in supercharged and hybrid vehicles is not just creating ripples; it's setting the pace for a global transformation. This "Automotive Engineering with Supercharger & Hybrid Vehicle Training" bundle is your all-access pass to the forefront of vehicular technology. This comprehensive course bundle provides extensive insight into the realms of automotive engineering and vehicle technology. Starting with the basics of Onboard Diagnostics and Engine Lubrication Systems, the curriculum advances through Turbocharging and Supercharging techniques essential for high-performance vehicles. You'll dive deep into the mechanics of Electric and Hybrid Vehicles, including specialised training in Battery Management systems and Energy-efficient Motor solutions. Courses are Included in This Automotive Engineering Bundle: Course 01: Automotive Engineering: Onboard Diagnostics Course 02: Engine Lubricant System Training - Level 4 Course 03: Automotive Engineering: A complete course on Turbocharging Course 04: Supercharger Automobile Engineering Course 05: Electric Vehicle Battery Management System Course 06: Hybrid Vehicle Expert Training Course 07: Energy Saving in Electric Motors Course 08: Rotating Machines Course 09: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 10: Renewable Energy: Solar Course 11: Mechanical Engineering Course 12: Engineering Mechanics Course for Beginners Course 13: Crack Your Mechanical Engineer Interview Course 14: HVAC Basics and Load Calculation Masterclass Course 15: Workshop Technology: Machine Shop Theory Course 16: Solidworks: Beginner to Advanced Course 17: Intermediate Solidworks Course Course 18: Solidworks Foundation Training Course 19: Domestic Appliance Repairing Course Course 20: Large Goods Vehicle (LGV) The automotive industry is evolving, and so should your skills. By enrolling in the "Automotive Engineering with Supercharger & Hybrid Vehicle Training" bundle, you position yourself at the forefront of vehicular innovation and sustainability. Ignite your passion for automotive technology-enrol today and start steering your professional path towards tomorrow's horizons! Learning Outcomes Diagnose and repair basic automotive systems using Onboard Diagnostics Understand engine lubrication systems and maintenance Apply engineering mechanics principles to automotive design Design turbocharger systems for improved engine performance Install and tune supercharger systems on automotive engines Troubleshoot issues with hybrid vehicle power and battery systems Calculate HVAC loads and design systems for vehicle interiors Use CAD software like SolidWorks for automotive design and prototyping But that's not all. With our Automotive Engineering exclusive bundle, you will geta PDF Certificate, Hard Copy Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Automotive Engineering. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Automotive Engineering setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Automotive Engineering-related fields, impacting their Automotive Engineering experiences and long-term development. Course Curriculum Course 01: Automotive Engineering: Onboard Diagnostics Module 01: Introduction Module 02: Brief history & Basic working of OBD Module 03: Onboard diagnostic apps Module 04: Exhaust gas-Diagnostics Module 05: APPS on Onboard Diagnostics Module 06: Engine -Diagnostics Module 07: Diagnostics-spark plug Module 08: Diagnostics- Fuel injection Module 09: Diagnosis -Lubrication Course 02: Engine Lubricant System Training - Level 4 Module 01: Introduction Module 02: Contents Module 03: Oil Filters and Types Module 04: Lube Oil Coolers & Types Module 05: Basic Working of the Lubrication System Module 06: Properties and Additives Module 07: Designations of Lube Oils Module 08: Oil Analysis and Interpretation Module 09: Lubricating Circuit Problems Course 03: Course 03: Automotive Engineering: A complete course on Turbocharging Module 01: Trainer Introduction Module 02: Brief History of Turbocharger & Basic Working Module 03: Advantages of Turbocharged Engines over Naturally Aspirated Engines Module 04: Types of Intercoolers and their functions Module 05: A/R ratio & Turbolag Module 06: Classification of Turbochargers Part A Module 07: Classification of Turbochargers Part B Module 08: Classification of Turbochargers Part C Module 09: Turbo Mapping & reading compressor map Module 10: Field Failures & Corrective Actions =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring automotive engineers Mechanical engineering students Vehicle designers Hybrid technology enthusiasts Workshop employees Career-changing professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Automotive Engineer: £28,000 - £50,000 Mechanical Engineer: £30,000 - £55,000 Hybrid Systems Designer: £35,000 - £60,000 Electric Vehicle Specialist: £32,000 - £57,000 HVAC Technician: £25,000 - £40,000 Renewable Energy Engineer: £32,000 - £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Automotive Engineering with Supercharger & Hybrid Vehicle Training - CPD Certified
Delivered Online On Demand9 days
£109

Electricity and Electric Circuit Simulation: Master Current Electricity and DC Circuits (with Thinkercad)

By Xpert Learning

About Course Course Description: This course is designed to teach you the fundamentals of current electricity and DC circuits, as well as how to use Thinkercad to simulate circuits. It is perfect for students of electrical, electronics, instrumentation, biomedical, and robotic engineering, as well as anyone who is curious to learn more about electronics. In Part 1, you will learn: The difference between conductors and insulators What current is and how to measure it What a resistor is and how to find its value What voltage is What power is and how to calculate it The difference between AC and DC circuits Ohm's law with experiment Series and parallel circuits with numerical examples In Part 2, you will learn: What nodes, meshes, and loops are KVL and KCL rules Mesh analysis Supermesh analysis Nodal analysis Voltage and current divider rules Thevenin's law Norton's law You will also learn how to simulate circuits in Thinkercad. By the end of this course, you will have a solid understanding of current electricity and DC circuits, and you will be able to use Thinkercad to simulate circuits. Who this course is for: Students of electrical, electronics, instrumentation, biomedical, and robotic engineering Anyone who is curious to learn more about electronics Why take this course? Learn the fundamentals of current electricity and DC circuits in a clear and concise way Master the use of Thinkercad to simulate circuits Get a head start on your engineering studies or prepare for a career in electronics Enroll today and start your journey to becoming an expert in current electricity and DC circuits! What Will You Learn? In part 1 you will learn some basic concepts of current electricity like current, voltage, resistor, etc along with introduction to Thinkercad software. In part 2 you will learn different techniques to solve complex circuits along with simulation of that circuits on the thinkercad software Network Theory concepts (Mesh, super-mesh, Nodal analysis, Voltage and current divider techniques, Thevenin's and Norton's theorem) Simulation of different circuits on Thinkercad software You will learn to operate voltmeter, ammeter and multimeter You will learn how to measure voltage and current of any circuit and resistance of any resistor You will learn how to generate different ac signals like Sine wave, Square wave and Triangular wave You will be able to convert any complex circuit into it's simple form Course Content Introduction Courses Overview Current Electricity Difference Between Conductors, Insulators and Semiconductors What is a Current What is a Resistor What is a Voltage What is a Power Difference Between AC and DC Circuits Introduction to Thinkercad Software Thinkercad Software Understanding Different AC Signal, DC Offset Voltage and Concept of Frequency Understanding the Concept of Time and Frequency in Depth on Thinkercad Software Ohms Law Introduction to Ohms Law Experimental Analysis of Ohm's law (Experiment - 1) Experimental Analysis of Ohms Law (Experiment - 2) Ohms Law Conclusion Series and Parallel Circuits Introduction to Series and Parallel Circuits Basic Numerical on Deries and Parallel Circuits Numerical on the Combination of Series Parallel Circuits Complex Numerical on Series Parallel Circuit Electrical Circuits Concept of Nodes, Meshes and Loops KVL and KCL Introduction to Kirchoff's Voltage Law Introduction to Kirchoff's Current Law Basic Numericals on KVL and KCL Mesh Analysis Understanding Mesh Analysis Solving Circuit with Two Meshes in a Loop Using Mesh Analysis Simulation of the Above Circuit Solving Circuit with Three Meshes in a Loop Using Mesh Analysis Simulation of the Above Circuit Shortcut Trick to Solve Mesh Analysis Supermesh Analysis Basics of Supermesh Example of Supermesh Supermesh Numerical Nodal Analysis Understanding Definition and Basic Concept of Nodal Analysis Nodal Analysis Example Numerical on Nodal Analysis Simulation of Nodal Analysis Circuit (Part-1) Simulation of Nodal Analysis (Part -2) Voltage Divider Technique Introduction to Voltage Divider Technique Numerical on Voltage Divider Technique Example of Voltage Divider Technique Current Divider Technique Introduction to Current Divider Technique Numerical on Current Divider Rule Thevenin's Theorem Introduction to Thevenin's Theorem Numerical on Thevenin's Theorem Norton's Theorem Introduction to Norton's Therom Numerical on Norton's Theorem A course by Practical Buddy Biomedical Engineer/ Teacher RequirementsBasic algebra for mathematical calculations or scientific calculatorPc or Laptop to simulate the circuits on the thinkercad softwareDecent connection of internet Audience Those who are curious to learn arduino Those who are curious to learn electronics Those who are curious to learn electric circuits Those who are curious to learn simulation software Anyone opting for electrical or electronics engineering Audience Those who are curious to learn arduino Those who are curious to learn electronics Those who are curious to learn electric circuits Those who are curious to learn simulation software Anyone opting for electrical or electronics engineering

Electricity and Electric Circuit Simulation: Master Current Electricity and DC Circuits (with Thinkercad)
Delivered Online On Demand10 hours
£9.99

Learn Linux in 5 Days and Level Up Your Career

By Packt

Use the in-demand Linux skills you learn in this course to get promoted or start a new career as a Linux professional.

Learn Linux in 5 Days and Level Up Your Career
Delivered Online On Demand12 hours 30 minutes
£22.99

Restraint awareness : Safeguarding & Risk Management

4.8(9)

By Skill Up

Master the principles of restraint awareness, safeguarding, and risk management. Equip yourself to ensure safety and effective intervention in critical scenarios.

Restraint awareness : Safeguarding & Risk Management
Delivered Online On Demand1 hour 37 minutes
£25

Basics of Process Planning

4.8(9)

By Skill Up

Step into the dynamic realm of process planning, where business, operations, and people unite to achieve stellar outcomes. This course lights the path!

Basics of Process Planning
Delivered Online On Demand1 hour 37 minutes
£25

MET Technician

4.8(9)

By Skill Up

Become a MET technician and repair vehicles of all kinds. Learn how to identify and fix damage to mechanical, electrical, and trim components.

MET Technician
Delivered Online On Demand1 hour 45 minutes
£25

Data Visualisation - BCS Foundation Award

5.0(12)

By Duco Digital Training

Thinking about learning more about the data you are using in your job and how to present this? The BCS Foundation Award in Data Visualisation teaches how data is used to make decisions in an organisation and the importance of presenting accurate data in a way that enables decision making to happen.

Data Visualisation - BCS Foundation Award
Delivered Online On Demand30 hours
£325

Productive Communication Skills in the Workplace

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that poor communication costs UK businesses an estimated £40 billion a year? Struggling to get your point across or misread body language can lead to misunderstandings, missed deadlines, and frustrated colleagues. Effective communication is the key to a successful career - are you ready to unlock your potential? This comprehensive bundle equips you with the skills you need to become a powerful communicator in any workplace setting. You'll learn effective communication strategies for different situations, from giving clear presentations to delivering constructive feedback. Discover the secrets of nonverbal communication, understand how to build rapport with colleagues, and gain the confidence to lead and manage teams effectively. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Workplace Communication Management Course 02: Communication Skills Course 03: Business Communication Course 04: The Secrets of Body Language Course 05: Leadership & Management Invest in your future and gain a competitive edge by mastering productive communication strategies, building stronger professional relationships, and contributing to a more collaborative and successful work environment. Enrol Today! Learning Outcomes of Productive Communication Develop strategies for effective workplace communication management. Enhance verbal, non-verbal, and written communication skills. Apply business communication best practices in professional settings. Interpret and utilize body language effectively in communication. Implement leadership and management principles for clear communication. Foster a productive and collaborative work environment through communication. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Productive Communication Get a free student ID card with Productive Communication Training program (£10 postal charge will be applicable for international delivery) The Productive Communication is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Productive Communication course materials The Productive Communication comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Workplace Communication Management Module 01: Information And Communication For Stakeholders Module 02: Communication & Barriers Module 03: Culture And Communication In The Workplace Module 04: Language And Effective Communication Module 05: Business Communication & Interpersonal Relationships Module 06: Communication Improvement At Workplace Course 02: Communication Skills Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking Course 03: Business Communication Business Communication Verbal And Non-Verbal Communication Written Communication Electronic Communication Communicating With Graphics Effectively Working For Your Boss =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Managers and team leaders. Business professionals and executives. Human resources and training professionals. Aspiring leaders and communicators. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Communication Manager Corporate Trainer Public Speaker Leadership Coach Business Consultant HR Professional Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Productive Communication Skills in the Workplace
Delivered Online On Demand22 hours
£35