1220 Power courses in Cardiff delivered Live Online

PowerPoint Presentation Course Overview This PowerPoint Presentation course is designed to equip learners with the skills to create impactful and visually engaging presentations. The course covers essential elements such as structuring content, integrating multimedia, and applying design principles to enhance presentation effectiveness. Learners will understand how to communicate ideas clearly through slide design and develop a polished, professional presentation style. By the end of the course, participants will be capable of creating presentations that are not only visually appealing but also coherent and persuasive. Course Description In this comprehensive course, learners will explore core principles of PowerPoint presentation design. Topics include crafting clear narratives, choosing effective visual elements, adding multimedia to support key messages, and mastering slide layouts for clarity. Learners will also gain knowledge in using PowerPoint’s advanced features like animations and transitions. The course ensures that learners are able to produce well-structured and aesthetically pleasing presentations suitable for various audiences. Throughout, learners will refine their presentation skills to deliver messages that are both impactful and professional, preparing them for any professional setting. PowerPoint Presentation Curriculum Module 01: Introduction and Welcome Module 02: Map Out Your Message Module 03: Add Variety to Your Visuals (See full curriculum) Who is this course for? Individuals seeking to enhance their presentation skills. Professionals aiming to improve their communication abilities. Beginners with an interest in presentation design. Anyone looking to create effective and engaging PowerPoint presentations. Career Path Corporate Presentations Specialist Marketing or Sales Professional Project Manager Event Coordinator Business Consultant

Change Happens! Reframing uncertainty in a changing world Change is inevitable — but that doesn’t mean it’s easy. Whether it’s a corporate restructure, a company merger, or the long-lasting ripple effects of a global pandemic, workplace change can stir up uncertainty, anxiety, and resistance. Our Change Happens! workshop helps teams reframe how they view change — not as a threat, but as an opportunity for growth. This interactive, evidence-based session blends psychology with practical strategies, empowering participants to navigate uncertainty with confidence, resilience, and acceptance. Change happens — but how you respond is what defines the outcome. Let’s make it a positive one. Join us for a workshop that transforms uncertainty into opportunity, and equips your team with the tools to thrive in a changing world. Workshop outline: Spotting the Signs of Change Fatigue — Recognising emotional responses and their impact on wellbeing. The Power of Reframing and Acceptance — Practical strategies to shift your mindset from fear to flexibility, and embrace acceptance when change is unavoidable. Building Personal and Team Resilience — Coping techniques that support both individual and collective wellbeing. Creating Your Change Action Plan — Simple steps to manage uncertainty and stay proactive. 2-hour workshop packages At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops—a fully flexible approach to workplace training. With our selection of engaging and impactful 2-hour workshops, you can build a programme that truly meets your organisation’s needs. Whether you’re looking to manage stress, challenge stigma, or avoid burnout, you choose the sessions that suit your team best. Our training courses and workshop collection Book multiple workshops on the same day to save Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact Contact us for more information.

In this 75-minute private 1:1 session with Mo, you’ll explore your dreams to uncover their messages, shift stuck patterns, and strengthen your connection to your inner world. Whether you’re: Curious about what a recent or recurring dream is trying to tell you Struggling to remember your dreams and want to build better recall A lucid dreamer looking to strengthen your awareness in the dreamworld Going through a life transition and having unusually vivid dreams Or simply wanting to develop a stronger relationship with your inner self through dreamwork Mo will meet you exactly where you are. What to Expect: In this 75-minute session, you’ll work together to: Explore the deeper meaning of a specific dream or dream theme Reflect on the emotional patterns and symbols that show up in your dreamworld Learn how to build your own dream recall or start a dream journaling practice Strengthen your ability to interpret dreams using a practical, grounded approach Receive tools and next steps to keep working with your dreams as a source of insight, creativity, and self-awareness Whether you bring a single image or a fully-formed narrative, this session is designed to help you decode what’s beneath the surface and connect the dots between your dreams and waking life. Why Work with Dreams? Dreams are a direct line to your subconscious, offering insight into your emotions, patterns, and growth edges. They reflect your internal landscape — often revealing what’s ready to be healed, understood, or acted on. They’re also deeply creative. Lucid dreams, surreal imagery, and even nightmares can unlock creative potential, intuitive guidance, and fresh clarity on your path. You’ll Leave With: Clarity on what your dream is communicating A greater understanding of your inner world and emotional life Simple, effective tools to continue working with dreams on your own Optional practices to improve recall or begin a lucid dreaming journey A renewed sense of connection with yourself and your subconscious Your subconscious is already speaking — in symbols, stories, and strange metaphors. This session is your chance to listen. Book now and start seeing your dreams not just as nighttime entertainment, but as powerful tools for navigating life with greater clarity, confidence, and purpose. Pricing ✨ Single session (75 mins): £90 A one-off deep dive to explore a specific dream, kickstart your recall, or begin decoding your subconscious symbolism.] ✨ 4-session bundle: £320 For those who want to build a steady dream practice, track recurring themes, or develop lucid dreaming skills over time. Save £40 when you book the bundle. How it Works To reserve your session, a small deposit is required. The remaining balance is due before your session date. Once booked, you’ll receive a direct link to schedule your session with Mo at a time that suits you.

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Join us for "Go from Zero to Hero: Mindset & Confidence" webinar and learn how to transform your mindset and boost your confidence.

Remote Group Biofield Tuning

Join Dr. Louise Schofield and Bronwyn Hudson from PREKURE in an insightful webinar as they delve into the transformative world of the coach approach to mental health. This session will explore the essence of the coach approach, shedding light on its significance in fostering mental fitness and supporting clients to thrive. The webinar will cover an introduction to mental health first aid for coaches, a toolkit of lifestyle strategies that can be seamlessly integrated into mental health coaching practices and a brief introduction to the powerful tools and techniques rooted in acceptance and commitment therapy. Participants will gain valuable insights into how these tools can be employed to facilitate positive change and promote mental fitness for clients. By the end of the session, attendees will be equipped with actionable tools that they can immediately apply in their own lives and seamlessly incorporate into their coaching practices. Don't miss this opportunity to elevate your understanding of the coach approach to mental health and enhance your ability to support the well-being of yourself and others. Learning Insights/Outcomes: Define the coach approach to mental health. Explain how you can work with clients to foster mental fitness. List the tools and techniques in a mental health coaching toolbox. This webinar would be suitable for coaches interested in incorporating mental health tools into their coaching and learning about the “coach approach” to mental health. About the hosts Dr Louise Schofield (PhD) – Louise Schofield is the co-founder and CEO of PREKURE, a purpose driven health education and training provider that exists to inspire the medical profession to become more focused on disease prevention. With a PhD in behaviour change, Louise is a successful entrepreneur. Prior to establishing PREKURE she spent 15 years leading businesses in the corporate wellbeing industry and developing behaviour change programs to achieve positive wellbeing outcomes. Louise’s mission is to inspire a change in medicine to be more preventative in focus. She is passionate about eliminating the over-prescribing of medication that offers little or no benefit, poor nutritional advice and programs which don’t work, and for the medical community to embrace a preventative, lifestyle medicine approach. Bronwyn Hudson – Bronwyn holds a Master's degree in Personalised Nutrition and is a PREKURE Certified Mental Health Coach. Bronwyn works in private clinical practice where she uses a whole-person, lifestyle medicine approach to coaching and supporting clients to connect the dots between food and mood, so they can experience more calm and connection with themselves and others. She can also be found delivering keynote presentations and workshops to corporate clients and organisations.

Learn to use vulnerability to live an authentic and courageous life.

Learn a balanced approached to celebrating wins and setting goals.