Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving
Learn Angelic Reiki with multi-award winning Master Teacher, Jayn Lee-Miller, who was one of the first to work professionally with angels and is now approaching her 18th year of teaching Angelic Reiki. Please email info@healingangels.co.uk for full details of this healing module which has been channelled through the Archangel Metatron especially for this time as the consciousness of humanity is collectively ascending to fifth dimension. The Angelic Kingdom of Light is assisting in helping us hold a place of unconditional love to help us remember the divine beings we truly are. In Angelic Reiki you are attuned by Angels to The Angelic Kingdom of Light and during healing exchanges you actually become the Angel you are channelling.
Who is this course for? SketchUp Basic Level Training Course. Click here for more info: Website Ideal for newcomers to 3D modeling, it suits students, hobbyists, and professionals. Gain a strong foundation in SketchUp, perfect for careers in architecture and interior design. Our flexible 1-on-1 sessions let you tailor your learning schedule. Schedule sessions Monday to Saturday, 9 am to 7 pm. The 5-hour course adapts to your timeline, ensuring a personalized, supportive, and adaptable learning experience. Course Title: SketchUp Basic Course. Course Duration: 5 hours Understanding the Basics of SketchUp Introduction to SketchUp Navigating the SketchUp Environment Exploring Zoom, Pan, and Rotate Functions Familiarizing Yourself with the XYZ Axis Mastering SketchUp Tools Efficient Toolbar Selections Utilizing Templates for Projects Drawing with Precision Using the Pencil Tool Working with Fundamental Geometric Shapes Taking Accurate Measurements Advanced SketchUp Techniques Creating Circles and Arcs Harnessing Sticky Geometry Solutions Unveiling the Power of Tags (Formerly Layers) Streamlining Workflow with Keyboard Shortcuts Accurate Object Measurement within SketchUp Information Management and Database Usage Moving and Copying Objects Simple Array Techniques Mastering Rotational Manipulations Effortless Rotational Copying Fractional and Relative Scaling Component and Group Creation Constructing Components for Reusability Creating Efficient Groups Comparing the Advantages of Components and Groups Saving and Reusing Components Importing Components from Digital Repositories Advanced Modeling and Geometry Leveraging Push-Pull Operations Creating Complex Shapes with the Follow Me Tool Exploring Geometry Intersections Duplicating and Offsetting Faces, Edges, and Polygons Incorporating 2D Polygons into Your Drawings Skillful Use of the Paint Bucket Tool Materials and Textures Proficiency with the Materials Editor Applying High-Quality Textures Sourcing and Positioning Textures Graphics and Bitmap Considerations Crafting Scenes and Styles Generating and Customizing Scenes Managing Scenes and Styles Introduction to Animation and Presentation Animation Concepts Adding Dimensions to Your SketchUp Models Annotating Designs for Clarity Preparing Models for Printing Exporting Images and PDFs in 2D Formats This comprehensive SketchUp Fundamentals course will equip you with essential skills to create, modify, and present 3D models effectively. After completing our 5-hour SketchUp training, you'll achieve the following learning outcomes: Basic SketchUp Proficiency: Gain essential skills to navigate the SketchUp interface and utilize its core features effectively. Geometry Creation: Learn to create 2D and 3D geometric shapes, lines, and curves with precision. Rendering Concepts: Understand the fundamentals of rendering and how to apply basic rendering techniques to enhance your designs. Model Organization: Discover techniques for organizing and structuring your SketchUp models efficiently. Visualization Skills: Develop the ability to visualize and plan architectural and interior design concepts in 3D. Efficient Workflows: Acquire time-saving tips and tricks for streamlining your design workflow. Personal Projects: Apply your newfound skills to your personal design projects or professional endeavors. By the end of this short training, you'll have a solid foundation in SketchUp, allowing you to create and present basic 3D models and designs effectively. After SketchUp Training, You'll Acquire: Advanced 3D Modeling: Master the art of creating intricate 3D models, architectural designs, and detailed structures using SketchUp. Texture Mapping and Material Application: Learn to apply realistic textures and materials, enhancing the visual appeal of your 3D creations. Rendering Techniques: Explore rendering plugins like V-Ray or Twilight Render to create lifelike visualizations of your designs. Collaboration and Presentation: Develop skills to effectively collaborate with teams and present your ideas in professional and compelling ways. Project Visualization: Enhance your ability to transform conceptual ideas into visually stunning and detailed 3D representations. Job Opportunities: Architectural Designer: Create detailed architectural models for residential and commercial projects. Interior Designer: Design interior spaces, visualizing furniture placements, colors, and decor elements. Landscape Architect: Develop 3D landscape designs, showcasing outdoor spaces and environmental elements. 3D Modeler: Work in various industries, creating 3D models for animations, games, or simulations. Visualization Specialist: Provide visualization services to real estate agencies, design firms, or marketing companies, transforming ideas into compelling visuals. Why Choose Us? Tailored One-on-One Training: Exclusive coaching from skilled architects and designers, in-person or live online, Monday to Saturday. Customized Tutorials: Enhance your skills with tailored video tutorials to take home. Comprehensive Learning: Receive digital resources for thorough understanding and revision. Free Ongoing Support: Enjoy continuous assistance via phone or email, ensuring your success beyond the course. Flexible Syllabus: Adapted to your needs for focused learning. Official Certificate: Validate your expertise with our prestigious certification.
Overcome social awkwardness and social anxiety the fast, fun and easier way. DO YOU find yourself drying up or going blank when under pressure, or get tongue-tied when someone makes a smart remark? One of the reasons that you dry up or get tongue-tied – is because you are programmed to go into your head and try to think of something to say. Most of us have become left-brain dominant because of the way we’ve been educated and we don’t know how to activate our powerful and more creative right-brain. This is why the "I Don't Know what to Say" Improvisation Course is so effective at overcoming social difficulties. It gives you access to your spontaneous right-brain, and in fact, enables you to operate from both right and left-brain together. It is probably one of the fastest and most effective ways of building verbal confidence as well as liberating you on all sorts of levels.
If you want to keep up with the latest trends in business and project management, IIL's International Project Management Day is the must-attend event of the year! Approaching its 19th Anniversary, IPM Day gathers thought leaders, industry experts, and business professionals worldwide for a rich and immersive learning experience. You will gain new knowledge, skills, and best practices to navigate complex projects and adapt to change in a dynamic business landscape. Embrace the need for change and adaptability. By embracing new ideas, perspectives, and approaches we open ourselves up to endless possibilities for growth and improvement. Empower yourself and your teams by providing them with the necessary tools, resources, and support to drive meaningful and sustainable transformation. Evolve and harness the power hidden behind the uncertainty of our current world. Together we can build a brighter, more efficient, and sustainable tomorrow. Use code FINDCOURSES to receive $12 off this event! Up to 26 PDUS Keynotes The Key to Project Management Leadership Success: Engaging Your Team Members The Missing Piece in Leadership Styles & Practices AI in Project Management & Business: Panel Discussion Presentations Embracing Hybrid Ways of Working Project Management 4.0, PMO Mindset, and Project Manager Power Skills Maximizing Team Performance: The Intersection of Brain Chemistry and Team Building Becoming the Warrior: Strategies for Achieving Goals Arrows in Your Project Management Quiver Excel Tips & Tricks You Probably Haven't Seen Before Unleashing the Potential of a Distributed Workforce From Risks to Requirements - An Approach to Project Initiation Practical Implications of Artificial Intelligence to the Project Management Community Smart City Lab - Project Perspective Inclusive Leadership: Building Great Companies on Purpose Self-Paced Courses Kanban: A Beginner's Guide to Getting Started Understanding Lean Fundamentals
Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong
The guided imagery and visualisation techniques you will learn on this workshop are essential for helping people successfully overcome depression, addictions, anxiety and more…. Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) Why take this course This new workshop delves deeper into this essential therapeutic skill’s power and flexibility – you will learn a variety of guided imagery techniques that are highly effective at helping people move on from problem behaviours, reframe life circumstances, lower emotional arousal, make therapeutic lifestyle changes, increase resilience and more. Building on the skills learnt on Guided Imagery and Visualisation for therapeutic change (‘Day 1’), this second workshop focuses specifically on the techniques that allow clients to move forward from depression, overcome anxiety and combat addiction. We also look at how to introduce helpful new understandings to clients in a way that overcomes resistance. Strong emotions focus and lock attention keeping people trapped or stuck – so this hands-on training also gives you the opportunity to further develop your therapeutic abilities to help people rehearse in their imagination any desired change to their behaviours and/or feelings, which dramatically increases the likelihood of those changes taking place in ‘real life’, and then being maintained in the future. Guided imagery, as taught on Day 1 is one of the most powerful psychotherapeutic tools available to us; Day 2 will allow you to develop your ability to use it flexibly and successfully in a range of different client presentations. These are essential skills to have in your therapeutic ‘toolkit’. * Please Note: counter-conditioning was previously taught on our pre-2023 Stopping Addictions workshop. Ros has a lovely delivery style that’s very inspiring and left me with so many ideas going forward...MARY FLYNN, GUIDED IMAGERY AND VISUALISATION FOR THERAPEUTIC CHANGE What will you learn How to use the brain’s powerful internal ‘reality generator’ to enable clients to make desired change in their lives Invaluable ways to enable a client to approach situations with confidence and overcome situational anxiety Powerful ways of using this skill to help a client take the ‘first steps’ out of depression An effective technique (counter-conditioning*) which increases likelihood of success when working with clients struggling with addiction Understanding of how to use guided imagery effectively when supporting a client with behaviour change of any kind The use of metaphor within guided imagery; how to craft powerful extended metaphors which take into account a client’s individual model of reality Training and practice in using these techniques Greater confidence in working flexibly with this technique so as to respect each individual client’s model of reality Powerful ways to introduce helpful ideas to a resistant client without breaking rapport Supervised practice in specific techniques for work with a range of presentations How to use healing trance states to reframe difficult life circumstances and build hope using the client’s own resources Specific techniques that can be used to manage pain, or work with anxiety or any other strong state of distress Increased understanding of trance states and their role in everyday life A scientifically-sound knowledge of why the various techniques and skills you will gain are so valuable A range of ways to help people improve their performance – sports, public speaking etc. The opportunity to experience for yourself specific new techniques within guided imagery and visualisation Dates and venues Good to know To attend this course you need to have plenty of experience in using guided imagery and visualisation for relaxing clients or to have completed our Guided Imagery and visualisation for therapeutic change (Day 1) course. (If you are taking the HG Diploma, you will need to attend both days, as both count towards Part 1 of the Human Givens Diploma.) The additional skills you will learn on this second day are introduced on the following courses as integral to effective treatment for the conditions they cover: Stopping Addictions: effective treatment and recovery How to Lift Depression Overcoming Self-harm Please note: The counter-conditioning technique was previously taught on our ‘Stopping Addictions’ workshop. This changed from January 2023. Course Programme The ‘Guided Imagery and Visualisation Additional Techniques’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Reality Generator: a powerful way of rehearsing new behaviours and feelings 11.00am Discussion over tea/coffee 11.30am Introducing new, more helpful patterns and overcoming resistance 1.00pm Lunch (included) 1.45pm Working with addiction and behaviour change 2.45pm Discussion over tea/coffee 3.00pm Working with addiction and behaviour change – continued 4.00pm Day ends Who is this course suitable for? Anyone who has already attended Guided Imagery and Visualisation for Therapeutic Change (Day 1) or who has experience in using guided imagery and visualisation to induce a relaxed state in their clients Anyone, with the above skills, who wants to help people effectively and for the long-term, particularly those working in mental and physical healthcare, or with addictions or self harm Psychotherapists, counsellors and mental health workers (who also have the above skills) who work with a wide range of conditions and would like to ensure long-term behaviour change Trained hypnotherapists looking to add these techniques to their existing skillset. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
Hey there, little movers and shakers! Welcome to our Kids Commercial Dance Class, uniquely curated for our vibrant dancers aged between 5 and 9. Eager to bust a move in the electric world of commercial dance, exploring styles like hip-hop, breaking, and K-pop? If that sparks a beat in your heart, we're thrilled to turn up the music and dance with you! Commercial dance is a lively fusion of various urban dance styles. It's all about expressing yourself, rocking the beat, and most importantly, having fun! Our Kids Commercial class is your passport to this dynamic dance realm. From the moment you step into our vibrant dance studio, you'll be immersing yourself in an exciting journey of rhythm and movement. Our class covers a spectrum of urban dance techniques. We'll groove to the energetic beats of hip-hop, learn the power moves in breaking, and sway to the catchy tunes of K-pop. Our dedicated and experienced instructors will ensure that each dancer learns at their own pace in a safe and supportive environment. But our Kids Commercial class is not just about learning different dance styles. We believe dance is a fantastic tool for building life skills. Through commercial dance, your child will improve their self-esteem, learn to express themselves confidently, and develop perseverance. Each hip-hop step, breakdance move, and K-pop groove is a step towards self-confidence and self-expression! The friendships you'll make in our class are truly special. Commercial dance is all about teamwork and shared energy, and our class fosters a space where everyone supports each other. Your child will form friendships that extend beyond the dance floor, creating lasting memories in the process. So, strap on your dancing shoes, little explorers! It's time to groove, break, and rock the dance floor in our Kids Commercial class. We can't wait to see you in the studio, ready to embark on this incredible dance adventure together. Remember, commercial dance is about feeling the beat, expressing your style, and above all, enjoying the journey. Let's groove, break, and rock the dance floor together in Kids Commercial! See you in the dance studio!
Learn the fundamentals of good violin playing in just 90 minutes! Duration: 90 minutes (10am to 11.30am) Day: Various Saturdays - see schedule Tutor: David Worswick Venue: Whitcomb Street Studio, WC2H 7DT Introduction Welcome to our Introductory Class, a 90 minute in-person class which covers the first principles of good violin playing in a fun, activity-focused way. Whether you're a first-time beginner or already have some knowledge of how to play, this class will give you clarity about the core skills you need to play the violin in time, in tune, and with a beautiful sound. Class Curriculum In this 90-minute class, you will explore foundational principles of good violin playing, including: Posture and the Body How to Hold the Violin How to Hold the Bow How to Make a Good Sound! Musical Fundamentals Playing with the Fingers Performing! Who is this course for? The ‘Fundamentals’ class is perfect for anyone who wants to get started in the best possible way with the violin. It’s also ideal if you’d like to try the violin for the first time, to see if it’s the right instrument for you. Because the class covers foundations principles that are applicable at every level of violin playing, it is also a great choice for people returning to the violin after some time away, or for violinists who already play, but who would like a quick ‘refresher’ course covering the fundamental principles of good bowing and tone production. You don't need any previous musical experience to take this course, and you don’t need to be able to read music notation, as the entire session is taught by ear. Why take this class? Personal Development - Connect with your creative side, and develop practice methods and performance techniques that will can be transferred to many other areas of your life! Meet Likeminded Learners - London String School learners come from all sorts of backgrounds and walks of life, Take Time for Yourself! In our busy, connected, city lives, there's rarely a time to stop and disconnect. Switch off to focus entirely on the violin, and 90 minutes later you'll emerge refreshed and energised by the power of music! Course Requirements You don’t need anything, or any previous experience, to take part in an Introductory ‘Fundamentals’ Violin Class! everything is taught by ear, so you don’t need to read music as there is no sheet music notation to to follow. We can also provide a violin and bow for you to use! Certification Upon successful completion of the class, you can request a record of achievement certifying that you have completed the Beginner Violin Class! Course Instructor David Worswick, the lead tutor of London String School, will guide you through this learning journey. David has years of experience both as a teacher and performer, and was previously a first violinist in the London Symphony Orchestra. He is a kind, caring teacher who brings a wealth of knowledge and practical insights to help you succeed. Course Reviews Here's what some of our past students have said about our courses: ”[You have] enabled me to relearn the violin! Over the last few years I’ve gone from playing open strings to grade 5, enjoying performing solos and a wide variety of group numbers along the way. With no auditions or minimum standard it really is open to all and a great supportive environment!” - Georgina “This violin school has the best teachers in the country!” - Domini Register for an Introductory ‘Fundamentals’ Violin Class today, or get in touch with us if you have any questions! Join hundreds of learners who have already benefited from this comprehensive and engaging course, and unlock your musical potential!
Low laser Lipo therapy(LLLT) What is LLLT? Low-level laser therapy is a form of medicine that applies low-level lasers or light-emitting diodes to the surface of the body. Whereas high-power lasers are used in laser medicine to cut or destroy tissue, it is claimed that the application of low-power lasers relieves pain or stimulates and enhances cell function Course content * Health and safety * Sterilisation and disinfection * Appearance of the therapist * Ergonomics * Laser lipolysis * History of light and energy devices * Properties of laser light * Selective photo thermolysis * Laser classifications * Why do we put on weight * Subcutaneous fat * White and brown adipocytes * Cellulite * Client consultation * Consultation form * Contraindications * Treatment protocol * Aftercare How does the course work? The course is divided into 2 parts, the first part is theoretical which you have to complete before you come for your practical training, and the second one is a practical assignment. The practical assignment is done on the day which will be agreed upon course purchase. You will spend around 2-3 hours practising on a model in our venue in London E106RA. We will call you to arrange date once you sign up for the course. Will I require a model? Yes, usually 1 model is required Do I Need Experience Before Booking a Course? We’re pleased to offer courses to people with lots of different experiences. However, previous experience nor qualifications are not necessary if you would like to enrol on our Course. Certificate You will receive an end of course certificate which is accredited by the cpd group and allows you to work on public Payment By paying for the course you agree to our Terms and Conditions