2642 Policy courses

Getting Started The QUALIFI Level 7 Diploma in Accounting and Finance is aimed at addressing the demands of senior/middle managers and accountants in the functioning of their businesses and encouraging them to progress to higher levels within their organisation. The role to be played by managers is very crucial. For instance, they need to be aware of the issues, analyse their potential results and decide how to react. It is optional that they need to be experts in all business sectors. The prime requirement is to have a general awareness of the existing facilities and services and find a way to carry out the roles. The Accounting and finance courses program incorporates current topics with advanced content, which reflects key issues within the 21st-century business environment and the recent developments in management research. The Diploma is credited at the postgraduate Level 7 with 120 credits. We provide access to a dissertation at one of our UK University partners for a related Master's Degree after completing the Diploma. Key Benefits   This qualification will benefit the learner: Understanding Ethical behaviour and corporate governance Analysing strategic Financial Management in the organisation Understanding the key concept of Strategic Auditing Analyse problem-solving techniques specific to business and industry To understand and apply the principles of accounting and finance in a business environment To understand and use the guidelines of corporate reporting   Key Highlights Are you passionate about holding a middle or senior-level position in accounting and finance and gaining knowledge in global financial management? Then, the QUALIFI Level 7 Diploma in Accounting and Finance is the ideal starting point for your career journey. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 7 Level Diploma in Accounting and Finance can open many career pathways including, but not limited to: Finance Director, with an estimated average salary of £ 70,348 per annum Chief Financial Officer, with an estimated average salary of £50,512 per annum Cost Accountant Manager, with an estimated average salary of £48,052 per annum Senior Financial Analyst, with an estimated average salary of £46,060 per annum Compliance officer with an estimated average salary of £44,190 per annum International Tax Manager, with an estimated average salary of £42,972 per annum Assistant controller with an estimated average salary of £35,728 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following: Level 6 Qualification or First Degree We also accommodate managers with significant years of experience despite needing formal qualifications. The criteria for admission will be through an interview for those who can demonstrate the skills to cope with the demands of the course. There would be at least three years in an accounting and finance role. Progression   Learners completing the QUALIFI Level 7 Diploma in Accounting and Finance will progress to: The QUALIFI Level 8 Diploma in Strategic Management and Leadership, or A university partner to complete a dissertation to receive a full master's degree, then Directly into employment in an associated profession. With QUALIFI, the learners can progress to several Universities to pursue a Master's degree once they have completed a dissertation. The pathway indicates the learner's progress towards a UK University degree and is based on the University's review of QUALIFI's learning programs and outcomes. Further information is available here: http://www.QUALIFI.net/learning-pathways/   Why gain a QUALIFI Qualification?   This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the Accounting and Finance sector and managing the organisations, which will help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore how to respond positively to this challenging and complex Accounting and Finance environment. The learners will be introduced to managing a wide range of Accounting and Finance functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also learn to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Ethical Behaviour and Corporate Governance Reference No : AF704 Credit : 20 || TQT : 200 Ethical Behaviour and Corporate Governance unit reveal the sequential development and guideline of accounting and therefore the impact of accounting and finance on the environment, the varied stakeholders and on society. The learners will be equipped with the knowledge and skills essential to act as an adviser in reference to the governing authorities within the private, public and charitable sectors. UNIT2- Corporate Reporting Reference No : AF705 Credit : 20 || TQT : 200 "Corporate Reporting unit helps to assist learners within the preparation and interpretation of monetary statements for a group of companies where they're prepared in accordance with generally accepted accounting principles and to know and evaluate the key aspects of accounting theory. On completion of the unit learners are going to be ready to communicate complex numerical and qualitative information effectively and solve problems during a selective and important manner." UNIT3- Financial Analyst Reference No : AF706 Credit : 20 || TQT : 200 "The purpose of this unit is to develop understanding of market equilibrium models, bond valuation and performance evaluation. At the top of this unit learners should be encouraged to form enquiries as to the cause and effect of the impact of current developments within the world's capital markets on the investment process and critically appraise current thinking on the theories and investments. UNIT4- Strategy and Global Finance Reference No : AF701 Credit : 20 || TQT : 200 Strategy and Global Finance unit make the learner to exercise techniques and choose on decisions that add value in terms of finance supported sound theoretical concepts. additionally, the unit helps the learner to present and interpret financial information during a recognised format and to work independently to unravel the issues arising within the required time given. It also ensures that the learning is often applied to the practical context. UNIT5- Strategic Financial Management Reference No : AF702 Credit : 20 || TQT : 200 Strategic Financial Management unit is to develop learner ability to exercise the techniques and to form value added decisions in terms of corporate strategy and finance supported sound theoretical concepts. Further itenhances the contribution to the formulation of business strategy, creation of comprehensive business development plans, bringing together their specialist accounting and finance skills also as the strategic management learning of the unit UNIT6- Strategic Auditing Reference No : AF703 Credit : 20 || TQT : 200 Strategic Auditing unit helps to assist learners understand the power to settle on and apply suitable investigative techniques to a spread of situations that are simple and non-simple within the accounting environment.The unit explains in detail on the aims, objectives and methods of auditors and their contribution to the achievement of a real and fair view on the published accounts. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

The 'Improving School Attendance' course is designed to equip educators and school administrators with the knowledge and strategies needed to enhance student attendance rates. Participants will explore the factors influencing attendance, school policies, engagement of families and communities, fostering a positive school culture, and supporting student motivation. This course also covers effective interventions and assistance techniques to address attendance issues. Learning Outcomes: Upon completion of this course, participants will be able to: Understand the importance of school attendance for academic success. Identify the key factors that influence student attendance. Develop effective school systems and policies to improve attendance. Learn strategies for engaging families and communities in attendance improvement efforts. Foster a positive school culture that promotes regular attendance. Implement techniques to support student engagement and motivation. Identify and apply appropriate interventions for addressing attendance challenges. Why buy this Improving School Attendance? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Improving School Attendance there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Improving School Attendance does not require you to have any prior qualifications or experience. You can just enrol and start learning.  School administrators and principals. Teachers and educators. School counselors and support staff. Education policymakers and professionals. Prerequisites This Improving School Attendance was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path School Principal - Median salary of £45,000 - £70,000 per year. School Counselor - Median salary of £30,000 - £45,000 per year. Education Consultant - Potential earning of £30 - £60 per hour. Educational Policy Analyst - Median salary of £35,000 - £50,000 per year. Attendance Officer - Median salary of £25,000 - £40,000 per year. Course Curriculum Module 01: Introduction to School Attendance Introduction to School Attendance 00:10:00 Module 02: Factors Affecting Attendance in Schools Factors Affecting Attendance in Schools 00:19:00 Module 03: Systems and Policies of School Systems and Policies of School 00:14:00 Module 04: Engaging Families and Communities Engaging Families and Communities 00:13:00 Module 05: Creating a Positive School Culture Creating a Positive School Culture 00:12:00 Module 06: Supporting Student Engagement and Motivation Supporting Student Engagement and Motivation 00:11:00 Module 07: Interventions and Assistance Interventions and Assistance 00:15:00

Economics is the father of dismal science. It studies the production, distribution and the consumption of goods and services. The field of economics encompasses the vast area of modern trade and commerce. Like to build your career in the competitive and promising field of Economics to unleash your potential. If so, learn the basics of economics and economic analysis from the Intermediate Economics course and take the first step to be a financial analyst.  This course will help you to get the necessary knowledge and skills you need to work in the finance sector and boost your productivity. If you want to work in the competitive world and stay ahead of the competition, then our Intermediate Economics course is the perfect place to start your dream career. In the Intermediate Economics course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Intermediate Economics course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and get enrolled in our Intermediate Economics course today and take control of your career! Please note: Our Intermediate Economics course only gives you the theoretical knowledge to excel in this field. This course doesn't entitle you to practise as a professional in this specific field. Learning Objectives Familiarise with the basic principle of Economics Learn about the terminologies that are used in finance and economics Understand the roles and responsibilities of a financial analyst Be able to manage your finance better Learn how to save and calculate data Be able to manage petty cash and invoices Who is this Course for? The Intermediate Economics course is ideal for highly aspiring individuals who wish to enhance their professional skills and train for the job they want. Also, this course is highly beneficial for people who want to have some in-depth knowledge on this topic and keep up to date with the latest information. So, you can enrol in this course if you are a: Financial Analyst Marketing Executive Accountant Bookkeeper Financial Consultant Study the Intermediate Economics course today and enhance your professional skillset from the comfort of your home! Entry Requirement There are no formal entry requirements for the Intermediate Economics course; with enrolment, this course is open to anyone! Anyone with a passion for learning about economics can enrol in this course without any hesitation. Although, the learner should be aged 16 or over to enrol in this course. Also, they need to have a good understanding of the English language to attend this course and understand what this course is about. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This Intermediate Economics course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our Intermediate Economics course now and get started on the journey of taking your career to the next level. Course Curriculum Module 01: An Introduction to Economics An Introduction to Economics 00:24:00 Module 02: The Market System and the Circular Flow Model The Market System and the Circular Flow Model 00:18:00 Module 03: Supply, Demand and Prices Supply, Demand and Prices 00:30:00 Module 04: Prices Prices 00:15:00 Module 05: Elasticity Elasticity 00:32:00 Module 06: Market Failures Market Failures 00:22:00 Module 07: Production and Costs Production and Costs 00:23:00 Module 08: Market Structure: Perfect Competition vs Monopoly Market Structure: Perfect Competition vs Monopoly 00:23:00 Module 09: Money, Banking and the Financial System Money, Banking and the Financial System 00:26:00 Module 10: Measuring GDP and Economic Growth Measuring GDP and Economic Growth 00:25:00 Module 11: Unemployment Unemployment 00:15:00 Module 12: Inflation Inflation 00:18:00 Module 13: Income Distribution and Poverty Income Distribution and Poverty 00:12:00 Module 14: International Finance International Finance 00:13:00 Module 15: Fiscal Policy Fiscal Policy 00:34:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Getting Started The CMI Level 2 Diploma in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The CMI Level 2 Diploma in Team Leading is a broad and extensive learning course that gives you an extensive knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of units to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader who wishes to develop team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum   About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, a number of progression opportunities become available: Enhance your professional status by upgrading your CMI membership Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.) Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate) Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop extensive knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Diploma in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete all Group A units and any combination of units to a minimum of 5 credits from Group B. Learners need to complete a total of 38 credits to achieve this qualification. The minimum Total Qualification Time is 380 hours, including 115 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives. 2. Be able to manage the resources effectively and efficiently to achieve team objectives. 3. Be able to identify and reduce resource wastage. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team. 2. Understand how to organise team briefings. 3. Understand how to lead team briefings. UNIT3- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives. 3. Understand team leader's responsibility for welfare in the work area. UNIT4- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager. 2. Understand how to develop work relationships outside the team. UNIT5- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member. 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT6- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required. 2. Be able to identify and resolve customer service issues. UNIT7- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3. Be able to monitor and review the team's performance. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Safeguarding Children and Adults levels 1, 2 & 3 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training employers seek in today's workplaces. The Safeguarding Children and Adults levels 1, 2 & 3 Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Safeguarding Children and Adults levels 1, 2 & 3 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Safeguarding Children and Adults levels 1, 2 & 3 Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Safeguarding Children and Adults levels 1, 2 & 3? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standards accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Safeguarding Children and Adults levels 1, 2 & 3 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Safeguarding Children and Adults levels 1, 2 & 3 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Safeguarding Children and Adults levels 1, 2 & 3 does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Safeguarding Children and Adults levels 1, 2 & 3 was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Safeguarding Children and Adults levels 1, 2 & 3 is a great way for you to gain multiple skills from the comfort of your home. Safeguarding Children Level 1, 2 and 3 Laws and Guidance 00:42:00 Social and Emotional Development 00:41:00 Personality and Intellectual Development of Children 00:32:00 Child Abuse 00:48:00 Sexual Abuse 00:39:00 The Impact of Domestic Violence and Abuse on Children 00:48:00 Risks and Risk Assessment 00:16:00 Responding to Disclosure and Reporting 00:32:00 Safeguarding Trafficked Children 00:30:00 Infant Mental Health and Early Attachment 00:29:00 Assessing Need and Providing Early Help 00:23:00 Safeguarding Adults Module 01: An Introduction to Safeguarding of Vulnerable Adults 00:15:00 Module 02: Safeguarding Legislations 00:25:00 Module 03: Understanding Abuse and Neglect 00:25:00 Module 04: Policy, Roles and Responsibilities 00:23:00 Module 05: Understanding the Importance of Communication in Care 00:20:00 Module 06: Sharing Information and Responding To a Disclosure 00:20:00 Module 07: Reporting Your Concern 00:17:00

Overview Gainup-to-date HR skills with the HR, Payroll,Paye, Tax Professional Diploma course. This HR, Payroll,Paye, Tax Professional Diploma course will provide you with an in-depth understanding of human resource management fundamentals and the skills to manage payroll expertly. It is designed to assist you to grasp every concept, from the basics to the advanced aspects.Boost your career with HR skills and gain the knowledge to work for leading companies. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this HR, Payroll,Paye, Tax Professional Diploma. It is available to all students, of all academic backgrounds. Requirements Our HR, Payroll,Paye, Tax Professional Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 47 lectures • 12:12:00 total length •Human Resource Management: 01:00:00 •HR Planning, Recruitment and Selection: 01:00:00 •Induction, Training and Development: 00:45:00 •HR Department's Responsibilities: 00:45:00 •The UK Recruitment Legislations Guide: 00:20:00 •Organisational Culture: 00:45:00 •Motivation, Counseling, Resignations and Retirement: 01:00:00 •Performance Appraisal: 00:45:00 •Remuneration Policy: 00:15:00 •Records and Statistics: 00:30:00 •Industrial Relations: 00:15:00 •The UK Recruitment Industry Statistics: 00:25:00 •Introduction to Payroll Management: 00:10:00 •An Overview of Payroll: 00:17:00 •Running the payroll - Part 1: 00:14:00 •Running the payroll - Part 2: 00:18:00 •Manual payroll: 00:13:00 •Benefits in kind: 00:09:00 •Computerised systems: 00:11:00 •Total Photo scenario explained: 00:01:00 •Brightpay conclude: 00:03:00 •Find software per HMRC Brightpay: 00:03:00 •Add a new employee: 00:14:00 •Add 2 more employees: 00:10:00 •Payroll settings: 00:04:00 •Monthly schedule - Lana: 00:14:00 •Monthly schedule - James: 00:08:00 •Directors NI: 00:02:00 •Reports: 00:02:00 •Paying HMRC: 00:05:00 •Paying Pensions: 00:04:00 •RTI Submission: 00:02:00 •Coding Notices: 00:01:00 •Journal entries: 00:07:00 •Schedule: 00:03:00 •AEO: 00:06:00 •Payroll run for Jan & Feb 2018: 00:13:00 •Leavers - p45: 00:03:00 •End of Year p60: 00:02:00 •Installing Brightpay: 00:13:00 •PAYE TAX: 00:13:00 •NI: 00:11:00 •Pensions: 00:06:00 •Online calculators: 00:07:00 •Payslips: 00:03:00 •Journal entries: 00:07:00 •Conclusion and Next Steps: 00:08:00

Description: The 70-410 - Installing and Configuring Windows Server 2012 R2 (MCSA/MCSE) course teaches you how to install and configure Windows Server 2012 R2. You will learn the basics of the server, server 2012 management, working with server core, and PowerShell examples for user management. Throughout the course, you will learn the system of configuring local storage. The method of file shares and permissions and configure print and document services will also be taught in the course. Apart from these, you will able to know about remote management and virtualization. The course also includes discussion on the components of network infrastructure, TCP/IP diagnostics and IPv6 over IPv4 tunneling. Finally, you will learn about the DHCP, DNS, Active Directory domain services and Windows security. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-410 - Installing and Configuring Windows Server 2012 R2 (MCSA/MCSE) training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-410 - Installing and Configuring Windows Server 2012 R2 (MCSA/MCSE) training course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Server 2012 Overview On Premise vs Cloud FREE 00:30:00 Windows Server Installation 00:09:00 Windows Activation 00:15:00 Windows Server 2012 Management Server Manager 00:22:00 Working with Server Core Introduction to PowerShell 00:33:00 PowerShell Examples for User Management 00:12:00 Configuring Local Storage Key Features of Storage 00:45:00 Configure Basic Disks 00:19:00 Configure File and Print Access File Shares and Permissions 00:25:00 Configure Print and Document Services 00:10:00 Remote Management and Virtualization Remote Management 00:22:00 Virtualization 00:26:00 Differencing Disks 00:18:00 TCP/IP Protocol Suite Components of Network Infrastructure 00:52:00 TCP_IP Diagnostics 00:51:00 IPv6 Over IPv4 Tunneling 00:08:00 DHCP and DNS DNS 00:41:00 DHCP 00:22:00 Overview of Active Directory Domain Services Physical Components of Active Directory 00:59:00 Operations Master Roles 00:29:00 The AD DS Logon Process 00:13:00 User Accounts 00:50:00 Computer Accounts 00:22:00 Windows Security Windows Security 00:18:00 Group Policy 00:21:00 Software Restriction Policies 00:04:00 Windows Firewall 00:09:00 Mock Exam Mock Exam- 70-410 - Installing and Configuring Windows Server 2012 R2 (MCSA/MCSE) 00:20:00 Final Exam Final Exam- 70-410 - Installing and Configuring Windows Server 2012 R2 (MCSA/MCSE) 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description This Certified Virtualization Security Expert (Advanced VMware Security) Training covers everything you need to know becoming a Certified Virtualization Security Expert. In this course you will learn about routing and the security design of VMware, Remote DataStore security, Penetration Testing 101, information gathering, scanning and enumeration, penetration testing and the tools of the trade, DMZ virtualization and common attack vectors, hardening your ESX server, hardening your ESXi server, hardening your vCenter server, and 3rd party mitigation tools. This Advanced course provides a solid understanding of the various components that make up the VMware vSphere environment. You will have the opportunity to study and understand all aspects of the CIA triad as it pertains to the VMware vSphere infrastructure from the virtual CPU to the storage devices attached to your host and everything in and around that network, including the interconnectivity and design of all those components. So, get this course to learn more. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Certified Virtualization Security Expert (Advanced VMware Security) Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Primer and Reaffirming Our Knowledge Primer and Reaffirming Our Knowledge FREE 00:25:00 Virtual Ports 00:21:00 Symmetric vs. Asymmetric Encryption 01:07:00 File System Structure 00:13:00 Accounts and Groups 00:35:00 Routing and the Security Design of VMware Routing and the Security Design of Vmware 00:11:00 Virtualization Layer 00:28:00 Memory Virtualization 00:28:00 Major Benefits of Using VLANs 00:13:00 Remote Data Store Security Remote DataStore Security 00:15:00 Fiber Channel Attacks - The Basics 00:22:00 Penetration Testing 101 Penetration Testing 101 00:33:00 The Evolving Threat 00:40:00 Information Gathering, Scanning and Enumeration Information Gathering, Scanning and Enumeration9 00:30:00 FireFox Fully Loaded 00:14:00 Introduction to Port Scanning 00:30:00 UDP Port Scan 00:42:00 Penetration Testing and the Tools of the Trade Penetration Testing and the Tools of the Trade 00:43:00 Windows Password Cracking 00:24:00 VASTO 00:22:00 DMZ Virtualization and Common Attack Vectors DMZ Virtualization and Common Attack Vectors9 00:21:00 Clearly Label Networks for Each Zone within the DMZ 00:22:00 Schmoo Con 2010 Virtualization Vulnerabilities Found! 00:08:00 Hardening Your ESX Server Hardening Your ESX Server 01:03:00 Configuring the ESX ESXi Host 02:19:00 Establish a Password Policy for Local User Accounts 00:21:00 Secure the SNMP Configuration 00:19:00 Hardening Your ESXi Server Hardening Your ESXi Server 00:20:00 Hardening Your vCenter Server Hardening Your vCenter Server 00:17:00 VMware Converter Enterprise 01:10:00 3rd Party Mitigation Tools 3rd Party Mitigation Tools 00:24:00 Mock Exam Mock Exam- Certified Virtualization Security Expert (Advanced VMware Security) Training 00:20:00 Final Exam Final Exam- Certified Virtualization Security Expert (Advanced VMware Security) Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Uncover the Rich Tapestry of America: 🇺🇸 US History Course Overview Dive into the riveting narrative of the United States with our comprehensive US History course! 🎓 Embark on a journey through time, exploring the events, people, and movements that have shaped the nation we know today. 🌟 Whether you're a student eager to expand your knowledge or a history enthusiast seeking a deeper understanding of America's past, this course is your gateway to an enlightening experience. Why Choose Our US History Course? 📚 Broaden Your Understanding: Delve into the depths of America's past and gain insight into its rich heritage. From the early colonial period to contemporary times, explore the pivotal moments and influential figures that have sculpted the nation's identity. 🌎 Connect the Dots: By unraveling the intricate tapestry of US history, you'll discover the interconnectedness of events and their enduring impact on society, politics, and culture. Gain a holistic perspective that transcends individual narratives. 🧠Critical Thinking Skills: Challenge your critical thinking faculties as you analyze historical events, debates, and interpretations. Learn to evaluate sources, discern biases, and construct informed opinions-an indispensable skill in navigating the complexities of the modern world. 🎓 Academic Enrichment: For students, our US History course serves as a cornerstone of academic enrichment. Strengthen your comprehension of key concepts and historical themes while honing your research and writing abilities-essential assets for academic success. 💡 Insight into Contemporary Issues: Unravel the threads of history to gain fresh insights into contemporary issues and societal dynamics. By understanding the past, you'll be better equipped to engage with the present and contribute meaningfully to shaping the future. Who is this for? Our US History course is designed for a diverse audience: Students: High school and college students seeking to fulfill academic requirements or deepen their understanding of American history. History Buffs: Enthusiasts eager to explore the intricate tapestry of America's past and uncover lesser-known stories and perspectives. Lifelong Learners: Individuals passionate about lifelong learning and intellectual enrichment, regardless of educational background or profession. Career Path The insights gleaned from our US History course can pave the way for various career paths, including: Education: Pursue a career in teaching, curriculum development, or educational administration with a solid foundation in US history. Public Service: Equip yourself with historical knowledge and critical thinking skills essential for roles in government, policy analysis, and public administration. Journalism and Media: Navigate the dynamic landscape of journalism and media with a nuanced understanding of historical context and social dynamics. Law and Advocacy: Advocate for justice and social change armed with insights into the historical precedents and constitutional principles that underpin contemporary legal issues. FAQ (Frequently Asked Questions) Q: Is prior knowledge of US history required to enroll in this course? A: No prior knowledge is necessary. Our course caters to learners of all levels, from beginners to seasoned history enthusiasts. Q: How is the course structured? A: The course is structured around key chronological periods and thematic modules, providing a comprehensive overview of US history from multiple perspectives. Q: Will there be assessments or exams? A: Yes, the course may include quizzes, assignments, and examinations to reinforce learning and assess comprehension. Q: Can I access course materials online? A: Yes, our course materials are accessible online, allowing for flexible learning at your own pace and convenience. Q: Is this course accredited? A: While our course itself may not offer accreditation, the knowledge and skills gained can supplement academic credentials and enrich personal and professional development. Q: How long does the course take to complete? A: The duration of the course may vary depending on the pace of study and individual learning goals. However, most learners complete the course within a specified timeframe, typically ranging from several weeks to a few months. Q: Are there opportunities for interaction and discussion with instructors and fellow learners? A: Absolutely! Our course fosters a vibrant learning community where participants can engage in discussions, exchange ideas, and receive guidance from experienced instructors. Q: Can I receive a certificate upon completion of the course? A: Yes, upon successfully completing the course requirements, learners may receive a certificate of completion as recognition of their achievement.   Enroll in our US History course today and embark on a captivating voyage through the annals of American history. Uncover the stories, struggles, and triumphs that have shaped the nation-and discover the profound relevance of history in our lives today! 🌟📜🔍 Course Curriculum Module 1 The Colonies The Colonies 00:00 Module 2 Arms and The Rights Of Man Draft Lesson 00:00 Module 3_ The American Revolution The American Revolution 00:00

Getting Started The ILM Level 5 NVQ Diploma in Management and Leadership is tailored for middle managers who are responsible for overseeing substantial programs and resources within their organisations. This comprehensive course focuses on developing advanced skills in strategic planning, strategic change management, and business process design. Additionally, it emphasises the cultivation of core leadership and management competencies such as fostering a culture of inspiration among colleagues and delivering consistent, measurable results. Key Benefits For Learners Develop your set of essential leadership skills, including effective communication, decision-making, and team management. Gain knowledge on how to successfully manage strategic change within an organisation, including creating and implementing change management plans. Acquire skills in various business processes such as project management, budgeting, and performance evaluation to enhance your organisation's efficiency and impact in the industry. Paves way towards your personal and professional development For Organisations Proactive middle managers comfortable with change A broad selection of optional units to tailor your organisations' learning and development needs Promote a culture of organisational learning and development Key Highlights This qualification is aimed at middle managers tasked with the responsibility of substantial programmes and resources. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The ILM Level 5 NVQ Diploma in Management and Leadership can open many career pathways including, but not limited to: Operations Manager, with an estimated salary of £50,578 per annum Divisional Manager, with an estimated salary of £47,513 per annum Departmental Manager, with an estimated salary of £33,897 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 3000 to 3500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 5 NVQ Diploma in Management and Leadership course is ideal for middle managers who oversee the resources and programs and those who aspire to advance to a higher level of management career. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a manager or a similar role Possess the ability to complete the Level 5 qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a ILM Qualification? The ILM Level 5 NVQ Diploma in Management and Leadership course is aimed at middle managers with responsibility for substantial programmes and resources. The course demonstrates your commitment to personal and professional development, enhancing your career prospects and opening up new opportunities for personal and professional advancement. The course comprises of four mandatory units and some optional units. Two build skills in strategy - strategic planning and strategic change - the third unit looks at developing and evaluating business processes. And the fourth unit develops further core skills in leadership and management Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 5 Award, Certificate or Diploma in Leadership and Management ILM Level 7 Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Contribute to the Development of a Strategic Plan Reference No : 8623-500 Credit : 5 || TQT : 50 UNIT2- Design Business Processes Reference No : 8623-501 Credit : 5 || TQT : 50 UNIT3- Manage Strategic Change Reference No : 8623-502 Credit : 7 || TQT : 70 UNIT4- Provide Leadership and Management Reference No : 8623-400 Credit : 5 || TQT : 50 UNIT5- Establish Business Risk Management Processes Reference No : 8623-503 Credit : 5 || TQT : 50 UNIT6- Promote Equality of Opportunity, Diversity and Inclusion Reference No : 8623-504 Credit : 5 || TQT : 50 UNIT7- Develop and Manage Collaborative Relationships with Other Organisations Reference No : 8623-505 Credit : 5 || TQT : 50 UNIT8- Optimise the Use of Technology Reference No : 8623-506 Credit : 6 || TQT : 60 UNIT9- Manage Product and/or Service Development Reference No : 8623-507 Credit : 5 || TQT : 50 UNIT10- Manage Strategic Marketing Activities Reference No : 8623-508 Credit : 7 || TQT : 70 UNIT11- Develop and Maintain Professional Networks Reference No : 8623-403 Credit : 3 || TQT : 30 UNIT12- Develop and Implement an Operational Plan Reference No : 8623-401 Credit : 5 || TQT : 50 UNIT13- Encourage Learning and Development Reference No : 8623-404 Credit : 3 || TQT : 30 UNIT14- Conduct Quality Audits Reference No : 8623-411 Credit : 3 || TQT : 30 UNIT15- Manage a Budget Reference No : 8623-412 Credit : 4 || TQT : 40 UNIT16- Manage a Project Reference No : 8623-413 Credit : 7 || TQT : 70 UNIT17- Manage Business Risk Reference No : 8623-414 Credit : 6 || TQT : 60 UNIT18- Recruitment, Selection and Induction Practice Reference No : 8623-416 Credit : 6 || TQT : 60 UNIT19- Manage Redundancy and Redeployment Reference No : 8623-417 Credit : 6 || TQT : 60 UNIT20- Lead the Development of a Quality Strategy Reference No : 8623-709 Credit : 4 || TQT : 40 UNIT21- Manage Health and Safety in Own Area of Responsibility Reference No : 8623-418 Credit : 5 || TQT : 50 UNIT22- Contribute to the Design and Development of an Information System Reference No : 8623-419 Credit : 5 || TQT : 50 UNIT23- Manage Information Systems Reference No : 8623-420 Credit : 6 || TQT : 60 UNIT24- Manage Customer Service Operations Reference No : 8623-422 Credit : 7 || TQT : 70 UNIT25- Prioritising Information for Sales Planning Reference No : 8623-425 Credit : 3 || TQT : 30 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.