2640 Policy courses

Explore "International Security in a Changing World" through live online learning. Join expert-led sessions to understand global security dynamics, emerging threats, and strategic solutions in an interactive, real-time format. Enroll now to stay informed and engaged.

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Emergency managers understand the importance of managing risks during dynamic incidents. The Leadership in Emergency Management is designed to develop future leaders and officers in emergency service of the knowledge and understanding of public policy and integration, personnel management, managing operations and training, managing emergency medical services and managing fire prevention divisions in a fire and rescue department. It includes research and development, disaster and risk planning, community risk assessment, budgeting, labour relation, personnel development and fiscal management, collective bargaining, occupational health and safety, and conflict resolutions as part of the curriculum. Through the course, you will be provided with an introduction to the concepts, issues, processes and structures relevant to the management of risk during the emergency phase of an incident. This will include an examination of the relationship between formal risk management and command systems and leadership, including a look at the complex world of decision-making. What Will I Learn? What an emergency control organisation is and what it does How to lead an organisation in an emergency situation Decide on evacuation choices in response to an emergency and work with emergency services Leadership Create emergency procedures Requirements Be able to understand key concepts Be willing to add to learning by using the additional resources provided Who is the target audience? Anyone with a responsibility to lead and emergency within a venue or facility People looking to develop leadership and communication skills in an emergency situation Introduction Welcome FREE 00:03:00 Who is this course for? 00:03:00 Why complete Chief Warden Training? 00:02:00 Emergency Plans and Response Procedures Emergency Planning, Identification and Analysis. Fire Emergencies 00:08:00 Internal Threats, Visitor Access & Bomb Threats 00:09:00 Suspect Items 00:02:00 Active Shooter 00:06:00 Crowd-related Emergencies 00:09:00 Terrorism 00:07:00 Emergency Control Organisation All things Emergency Control Organisation 00:06:00 Key Considerations for our Emergency Response Procedures Section Introduction and event procedures 00:02:00 Notification, Communication, Control 00:03:00 Emergency Response Equipment and Evacuation 00:05:00 Human Behaviour in Emergency Situations 00:06:00 Lifts and Escalators, Media, People with Disabilities 00:04:00 Personal Affects, Traffic Management, Security, Emergency Colour Codes, Recovery 00:03:00 Chief Warden Skills Leadership 00:10:00 Un-ness, Making Decisions Under Pressure 00:05:00 Recognition Primed Decisions (RPD) and Situational Awareness 00:06:00 How to Improve Situational Awareness 00:06:00 Who will make a good Chief Warden? 00:06:00 Decision to Return, Tactical Decision Games, Drills & Exercises 00:15:00 Wrap Up Conclusion 00:01:00 Course Certification

Advance your career in healthcare with the Health and Social Care Level 3 Diploma. Gain essential skills and knowledge for impactful roles in the care sector.

Child Protection and Child Negligence course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Child Protection and Child Negligence. Our course starts with the basics of Child Protection and Child Negligence and gradually progresses towards advanced topics. Therefore, each lesson of this Child Protection and Child Negligence is intuitive and easy to understand. So, stand out in the job market by completing the Child Protection and Child Negligence course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Child Protection and Child Negligence course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Course Curriculum of Child Protection and Child Negligence Module 01: Introduction to Child Neglect Module 02: Signs of Child Neglect Module 03: Risk Factors for Neglect Module 04: The impact of Child Neglect Module 05: Child Neglect Cases Module 06: Legislation Surrounding Child Neglect Module 07: Responding to and Reporting Child Neglect Module 08: Prevent Child Negligence CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Child Protection and Child Negligence course. Requirements To enrol in this Child Protection and Child Negligence course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Child Protection and Child Negligence. Child Protection Social Worker: £30,000 to £45,000 per year Child Advocate: £25,000 to £40,000 per year Child Protection Officer: £28,000 to £40,000 per year Child Welfare Specialist: £30,000 to £45,000 per year Child Protection Policy Analyst: £35,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Ever wondered why your coffee costs more this year than last? Or why some countries flourish while others fumble with inflation? This Economics course brings clarity to the forces shaping our financial surroundings, without burying you in baffling jargon. Whether you're brushing up for professional reasons or simply curious about the flow of money, this CPD-accredited course explains economic principles in a way that’s sharp, structured, and surprisingly digestible. From market dynamics to global trade shifts, learners will discover how policies, decisions, and unpredictable events stir the economic pot. It's theory with purpose—cleverly distilled for an online audience. No lecture halls, no chalkboards—just straightforward insight into the systems that quietly dictate much of our daily lives. If understanding how money moves sounds like your cup of tea, this course is the right place to start thinking like an economist—without needing to wear tweed. Course Curriculum: Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Prices Module 05: Elasticity Module 06: Market Failures Module 07: Production and Costs Module 08: Market Structure: Perfect Competition vs Monopoly Module 09: Money, Banking and the Financial System Module 10: Measuring GDP and Economic Growth Module 11: Unemployment Module 12: Inflation Module 13: Income Distribution and Poverty Module 14: International Finance Module 15: Fiscal Policy Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Economics - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Economics - CPD Accredited training.

The Professional HR Manager course is designed in a unique way combining both theoretical and practical concepts of human resource management. In this online HR training program, you will learn the basic and significant aspects of HR management and managing performance in a meaningful way. You will begin this HR management training course by learning the duties of an HR manager, as well as gaining a more in-depth knowledge of relevant areas, functions, and practical skills that allow you to generate more opportunities in the corporate world. Upon completion of the course, you will have gained the fundamental skills every HR manager must have to get employment opportunities in organisations and succeed in the terrific field of HR management. Who is this Course for? This course is suitable for anyone interested in working in HR management, as well as existing HR workers looking to develop their knowledge and skills for career prospects and enhancing their CV. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Career path Successful completion of the course will provide you with a certificate of achievement and take your career to the next level of excellence. Some of the most lucrative careers that are perfect for you with HR management certificate are: Human Resources Manager Employee Relations Manager Compensation or Benefit Analyst HR Information Systems Manager Training and Development Manager Labour Relations Manager Benefits Coordinator Recruiting Specialist Development/Training Specialist   Course Curriculum Module 01: Introduction to Human Resource Management Human Resource Management 00:15:00 Module 02: HR Planning, Recruitment and Selection HR Planning, Recruitment and Selection 00:15:00 Module 03: Employee Onboarding Employee Onboarding 00:15:00 Module 04: Induction, Training and Development Induction, Training and Development 00:10:00 Module 05: Responsibilities of the HR Department's Responsibilities of the HR Department's 00:10:00 Module 06: Organisational Culture Organisational Culture 00:10:00 Module 07: Motivation, Counseling, Resignations and Retirement Motivation, Counseling, Resignations and Retirement 00:15:00 Module 08: Performance Appraisal Performance Appraisal 00:15:00 Module 09: Remuneration Policy and Industrial Relations Remuneration Policy and Industrial Relations 00:10:00 Module 10: Records and Statistics Records and Statistics 00:30:00 Module 11: Employee Motivation Theories Employee Motivation Theories 00:15:00 Module 12: Goals and Motivation Goals and Motivation 00:30:00 Mock Exam Mock Exam - Professional HR Manager 00:20:00 Final Exam Final Exam - Professional HR Manager 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

It is always wise to make your passion into a profession. If your objective is to work for the welfare of society, then a social worker's job would be the best choice for you. Social workers aim to improve people's lives by aiding them with their basic needs and rights. But social work is not an easy but challenging task. So, to operate in this sector, you must obtain the necessary knowledge and skills. Our experts have created that opportunity by offering you this Social Worker course. The Social Worker course provides basic to advanced levels of knowledge that will help you advance your career. After joining this Social Worker course, you will learn more about their responsibilities, social work and sociology theories and many more. Alongside that, learn about the guidelines you must follow if you want to work in this field. While designing this course, we considered how this course could benefit your career. As a result, we included the most updated information that can increase your expertise. So, join this Social Worker course. Courses are included in this Social Worker Bundle? Course 01: Social Worker Diploma Course 02: Health and Social Care UK 2021 Course 03: Family Support Worker Diploma Course 04: Level 3 Residential Childcare Worker Course 05: Safeguarding Children Level 3 Course 06: CPR and Paediatric First Aid Course Course 07: Domestic Violence and Abuse Awareness - Level 2 Course 08: Family Law 2021 Course 09: Consent in Healthcare Course 10: Addiction and Mental Health - Dual Diagnosis Course 11: Effective Communication Skills Diploma So, enrol Social Worker now to advance your career! Key features of this Social Worker course: This Social Worker bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Social Worker is entirely online 24/7 Learner support The Social Worker bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Social Worker expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Social Worker from any place in your own time without travelling for classes. After signing up for the Social Worker course, you will get the pertinent knowledge that will help you shine in your field. Moreover, as a beginner, you will know how to work in this field efficiently. Besides that, this Social Worker course also aims to enhance the position of the experts. So, if you are already working as a social worker and want to grab the next promotion, then this course is also for you. So, whether you are a newbie or an experienced one, join this Social Worker course and improve your skills. Curriculum: Module 1: An Overview of Social Work Module 2: Social Work Basics Module 3: Theories of Social Work and Sociology Module 4: Teamwork and Casework Process Module 5: Dimensions of Social Work and Models of Intervention Module 6: Practice Contexts and Application Module 7: Working with Adults Module 8: Social Worker Guidelines and the Role of a Social Worker Health and Social Care UK 2021 Family Support Worker Diploma How will I get my Social Worker Certificate? After successfully completing the Social Worker course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This immersive Social worker course is designed for Students Recent graduates People who want to work as a social worker Those who want to advance their knowledge about this topic Enthusiastic learners Requirements You don't need any previous experience or knowledge to sign up for this Social worker course. Career path This comprehensive Social Worker course will increase your relevant knowledge and help you advance your career in the following field: Policy Analyst Journalist Legal officer Lawyer Social Service Worker The average salary for the following position is £25.00 - £35.00 per hour in the UK. Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Social Work Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Getting Started The OTHM Level 3 Foundation Diploma in Accountancy provides learners with a solid basis for pursuing a career in various organisations involving financial management and accountancy. This program is structured to guarantee that each learner not only acquires knowledge in accountancy but also develops the capabilities to swiftly adapt to changing circumstances and advance in their educational journey. Key Benefits Learners get a basic understanding of how to record financial transactions. Learners learn what is needed to record financial transactions accurately and completely. Exploring how income and expenditure are classified and managed. Accounting approaches utilised for items of capital and revenue expenditure and income. Preparing principal source documents and Books of Prime (Original) Entry for business transactions. Key Highlights Are you aspiring to have a career in various organisations with financial management and accountancy? Then, the OTHM Level 3 Foundation Diploma in Accountancy is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM approved tutors, who would be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 3 Foundation Diploma in Accountancy can open many career pathways including, but not limited to: Budget analyst with an estimated average salary of £42,100 per annum Public accountant with an estimated average salary of £20,265 per annum Accounting assistant with an estimated average salary of £23,250 per annum Accounting clerk with an estimated average salary of £30,566 per annum Bookkeeping assistant; with an estimated average salary of £20,967 per annum   About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Learners must be 18 years of age and Demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression   Learners completing the OTHM Level 3 Foundation Diploma in Accountancy will allow progress to : Wide range of undergraduate programmes, including OTHM Level 4 Diploma in Accounting and Business.   Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification.   Three different types of qualification are The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 3 Foundation Diploma in Accountancy consists of 3 mandatory units for a combined total of 60 credits, 600 hours Total Qualification Time (TQT) and 240 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Recording Financial Transactions Reference No : R/617/3339 Credit : 20 || TQT : 200 This unit aims to provide learners with a foundational grasp of the process of documenting financial transactions. This unit encompasses the essentials for accurately and comprehensively recording financial transactions, including using source documents. Lastly, it delves into the categorisation and handling of income and expenditures. UNIT2- Management Information Reference No : L/617/3338 Credit : 20 || TQT : 200 This unit aims to enhance learners' understanding of cost and management accounting, as well as the significance of management information. This unit also introduces the application of Information and Communication Technology (ICT) in the management information recording process and examines its benefits and drawbacks. UNIT3- Maintaining Financial Records Reference No : J/617/3337 Credit : 20 || TQT : 200 This unit aims to impart to learners the rationale behind the necessity for maintaining financial records. It also focuses on equipping learners with the skills to employ the double-entry bookkeeping system and to create both a three-column cash book and a bank reconciliation statement. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The primary aim of the OTHM Level 3 Diploma in Business Management is to offer learners a comprehensive grasp of how businesses operate and are organised. This qualification is designed to equip learners with the foundational knowledge, comprehension, and skills relevant to various aspects of business operations. It encourages learners to research, explore, and assess key business elements, encompassing areas like Business Communication, The Business Environment, People Management, Customer Service, Finance, and Marketing. Key Benefits Gain a thorough comprehension of business operations and organisational structure Equips learners with essential knowledge, comprehension, and practical skills required in various aspects of business activities Encourages learners to conduct research and explore critical elements of the business field, Apply the knowledge and skills gained to real-world business situations Develop effective written and oral communication skills essential for successful business interactions. Key Highlights This qualification will offer learners the requisite skills and knowledge to enter the world of work in their chosen sector We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Entry Requirements Learners must be 18 years of demonstrate the ability to undertake the learning and Assessment A learner not from a majority English-speaking country must provide evidence of English language competency. Progression OTHM Level 4 diplomas Direct entry into a range of Bachelor's degree programmes Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Communication for Business Reference No : F/618/8192 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with essential and critical skills needed for effective communication within a business setting. Learners will cultivate an understanding of various communication forms, including non-verbal, verbal, written, and IT. This knowledge will empower learners to proficiently convey messages by choosing the most appropriate communication method based on the message's specific context and content. UNIT2- The Business Environment Reference No : J/618/8193 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with a comprehension of the idea of a business environment. Learners will foster an awareness of diverse business sectors, structures, and functions. Furthermore, learners will acquire insights into a business's inner and outer surroundings, where both micro and macroeconomic factors wield substantial influence over business operations. This knowledge will empower learners to evaluate a business's internal and external contexts proficiently. UNIT3- People Management Reference No : L/618/8194 Credit : 20 || TQT : 200 The primary objective of this unit is to furnish learners with the essential knowledge and insights required for proficiently guiding and supervising individuals within a business. Learners will cultivate an understanding of employee motivation, employee relationships, and performance management. This knowledge will enable learners to grasp the prerequisites for leaders and managers to facilitate and promote effective employee engagement. UNIT4- Customer Service Reference No : R/618/8195 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential knowledge and comprehension needed for effective performance in a customer service position. Learners will first establish a foundation in customer service basics, then explore customer types and strategies for fostering relationships with them within a business context. Building upon an understanding of various interpersonal skills, this unit will allow learners to showcase their ability to work independently and collaboratively in a team to deliver exceptional customer experiences. UNIT5- Finance in Business Reference No : Y/618/8196 Credit : 20 || TQT : 200 The primary objective of this unit is to impart learners with the foundational knowledge necessary for documenting financial transactions and generating financial statements. Learners will acquire an understanding of various economic and accounting methods, including the double-entry accounting system, budgeting, and investment assessment. This knowledge will empower learners to document financial transactions and create accounting statements proficiently. UNIT6- Marketing Reference No : D/618/8197 Credit : 20 || TQT : 200 The primary goal of this unit is to equip learners with the essential marketing knowledge and skills necessary to participate in marketing endeavours actively. This is complemented by understanding critical marketing and campaign principles, which are the basis for generating and delivering market research findings and a marketing campaign. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.