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2453 Policy courses in Bristol delivered Online

Achieving Email Excellence Strategies for Successful Email Marketing

5.0(1)

By Let’s Do Business Group

Email Marketing remains a cornerstone of digital communication, which when used effectively can elevate your brand, foster customer loyalty, and drive remarkable results.

Achieving Email Excellence Strategies for Successful Email Marketing
Delivered Online + more
£30

Occupational Health Immunisation Update - Webinar

4.7(25)

By AB Health Group

Tailored to Occupational Health Nurses needs. Updating and any new immunisation advice. Discussion on Contraindications, side effects, vaccine ingredients, research etc. Very interactive discussions.

Occupational Health Immunisation Update - Webinar
Delivered Online + more
£210

Using Canva to Create Content

5.0(1)

By Let’s Do Business Group

Want to learn how to create eye-catching and engaging graphics for your business? Join our Using Canva workshop to find out how to utilise the online graphic design platform Canva to make everything from your company branding to social media posts and more! Event details: Time: 10am – 11:30am Location: Online (ZOOM) Cost: £25pp (£30pp from after April) In this course, we’ll cover everything from: How to sign up and get set up on the platform How to navigate Canva as a beginner Creating a brand kit for your business Creating a new graphic together for a campaign for a business Walkthrough of all the basic features of Canva Resizing designs to make posters and leaflets  As part of the live event of this workshop, we will also have a Questions and Answers session to finish this online workshop, where participants can ask specific questions about how to use Canva for their business. Meet the Host: Kerry Madge | Marketing Executive, Let's Do Marketing Kerry Madge is a dynamic Marketing Executive at Let's Do Marketing, bringing nearly six years of diverse experience collaborating with businesses of all sizes. Holding a BA in Marketing Management, Kerry excels in social media advertising, graphic design, and copywriting. Her passion lies in crafting creative solutions and developing comprehensive marketing strategies that empower small businesses to visualise and achieve their overarching goals. Privacy Notice By registering for this event, you agree to Let’s Do Business Group processing and managing your personal data in accordance with our Privacy Policy. Your data will only be used for the purposes of managing your event registration and any relevant communications.

Using Canva to Create Content
Delivered Online + more
£30

Public Policy Analysis

5.0(10)

By GBA Corporate

Overview The significance and goals of public policy Using game theory to analyze public policy. Understand the importance of public policy in society. Understand the significance of theoretical and empirical models in understanding public policy. Goals of public policy Recognizing market failures. Distinguishing between public and private goods.

Public Policy Analysis
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

50255 Managing Windows Environments with Group Policy

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course is intended for Enterprise network staff responsible for help desk support, system administration, and network design. Overview At Course Completion: - Features and functions of Group Policy - Use Group Policy management tools to manage security policies - Design a Group Policy infrastructure - Group Policy processing architecture - Back up, restore, import, and copy Group Policy Objects through the Group Policy - Management Console - Use Windows PowerShell to manage Group Policy - Implement security using Group Policy - Configure the desktop environment with Group Policy - Configure roaming profiles and Folder Redirection - Assign and publish software packages - Implement AppLocker and software restriction policies - Create and deploy Administrative Templates - Configure Group Policy preferences In this course, you will learn how to reduce costs and increase efficiencies in your network. You will discover how to consolidate the administration of an enterprise IT infrastructure with Group Policy, and you will learn to control and manage computer systems and domain users running Windows Server 2016 and Windows clients. Create Group Policies, implement administrative and security templates, and determine best practices when deploying software packages. Walk away with the experience and tools needed to optimize your enterprise systems and networks, implement administrative and security templates, and determine best practices when deploying software packages. 1 - Introduction to Configuration Management Configuration Management Overview Configuration Management Using Group Policy Group Policy Features Introduced with Later Versions of Windows Using Windows PowerShell in the Configuration Management Process 2 - Using Group Policy Management Tools Local and Domain Policies Using Group Policy Management Console Understanding Group Policy Refresh 3 - Designing a Group Policy Infrastructure Design Stages for a Group Policy Infrastructure Planning your Group Policy Design Designing Your Group Policy Solution Deploying Your Group Policy Solution Managing Your Group Policy Solution 4 - Understanding the Architecture of Group Policy Processing Group Policy Components in AD DS Understanding the Group Policy Deployment Order Modifying Group Policy Processing 5 - Troubleshooting and Backing Up GPOs Using Group Policy Troubleshooting Tools Integration of RSoP Functionality Group Policy Logging Options Backing Up, Restoring, Importing, and Copying GPOs Building Migration Tables 6 - Securing Windows Using Group Policy Exploring the Windows Security Architecture Securing User Accounts Exploring Security Policies Windows Firewall with Advanced Security Implementing Domain Security Security Policy Options for Window Client and Windows Server 7 - Implementing Application Security Using Group Policy Managing UAC Settings Defending Against Malware Using AppLocker to Restrict Software Implementing Windows App Security Settings 8 - Configuring the Desktop Environment with Group Policy Exploring Script Types and Controlling Script Execution Defining the Desktop, Start Menu, and Taskbar Settings Defining the Control Panel Settings Defining the Windows Components Settings Configuring the Printer Management and Pruning Settings Defining the Network Settings Discovering the new Group Policy Settings 9 - Implementing User State Virtualization Configuring Folder Redirection Managing Offline Files Implementing User Experience Virtualization OneDrive for Business 10 - Assigning and Publishing Software Packages Using MSI Packages to Distribute Software Using Group Policy as a Software Deployment Method Deploying Software Setting Up Distribution Points Using the Systems Center Configuration Manager to Distribute Software 11 - Configuration Management with Windows PowerShell Introducing Windows PowerShell Using Windows PowerShell Writing PowerShell Scripts Windows PowerShell Library for Group Policy Windows PowerShell-Based Logon Scripts 12 - Implementing PowerShell Desired State Configuration Introducing Group Policy Preferences Comparing Preferences and Policy Settings Options for Applying Preferences Configure Preference Settings 13 - Configuring Group Policy Preferences Introducing Group Policy Preferences Comparing Preferences and Policy Settings Options for Applying Preferences Configuring Preferences Settings Additional course details: Nexus Humans 50255 Managing Windows Environments with Group Policy training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 50255 Managing Windows Environments with Group Policy course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

50255 Managing Windows Environments with Group Policy
Delivered OnlineFlexible Dates
£2,975

How To Write A Good Data Governance Policy

5.0(3)

By The Data Governance Coach

This course gives you a simple practical approach to create a Data Governance Policy that your stakeholders engage with and forms a key component of your successful Data Governance Framework.

How To Write A Good Data Governance Policy
Delivered Online On Demand1 hour
£225

All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement.

Policy & Procedure Writing
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£668

Central Banking Monetary Policy

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Central Banking Monetary Policy
Delivered Online On Demand1 hour 15 minutes
£25

International Healthcare Policy

4.5(3)

By Studyhub UK

Set off on a journey to unravel the complexities of global health with our course, 'International Healthcare Policy.' Picture yourself as a key contributor in shaping healthcare policies that impact lives across the globe. The course opens with a detailed exploration of healthcare definitions and policies, providing a foundational understanding of the sector's diverse nature. This isn't just a study of policy; it's an expedition into the heart of international healthcare, offering insights into how different countries approach health and well-being. Each module is carefully crafted to take you deeper into the aspects that define and influence healthcare globally, from private sector roles to the broader concepts of health. As you delve into the social context of healthcare, you will gain an appreciation of how societal factors shape health outcomes and policies. The course navigates through the essential features of universal health coverage, a cornerstone of equitable healthcare. It also addresses the practical barriers that hinder healthcare provision, offering a realistic view of the challenges faced in different regions. The final module on health promotion not only defines it but empowers you with the knowledge to advocate and implement effective health strategies. By the end of this course, you will not just understand international healthcare policy; you'll be equipped to contribute to its evolution. Learning Outcomes Comprehend the varied definitions and policies in international healthcare. Analyse the role of the private sector in global health care provision. Explore different concepts and perceptions of health. Understand the social determinants and context of healthcare. Recognise the features and challenges of universal health coverage. Why choose this International Healthcare Policy course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this International Healthcare Policy course for? Health policy makers and advisors seeking global perspectives. Healthcare professionals interested in international health standards. Students of public health and international policy. NGO workers involved in global health initiatives. Researchers focusing on comparative healthcare studies. Career path Global Health Policy Analyst: £30,000 - £50,000 Healthcare Consultant: £28,000 - £45,000 Public Health Advisor: £25,000 - £40,000 Healthcare NGO Manager: £27,000 - £43,000 International Health Researcher: £29,000 - £47,000 Health Promotion Specialist: £26,000 - £39,000 Prerequisites This International Healthcare Policy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This International Healthcare Policy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Healthcare definations and policies Healthcare definations and policies 00:14:00 Module 02: Private Sector in Health Care Provision Private Sector in Health Care Provision 00:15:00 Module 03: Concepts of Health Concepts of Health 00:16:00 Module 04: Social Context of Healthcare Social context of healthcare 00:16:00 Module 05: Fundamental Feature of Universal Health Coverage Fundamental Feature of Universal Health Coverage 00:17:00 Module 06: Practical Barriers to Provision of Healthcare Practical Barriers to Provision of Healthcare 00:15:00 Module 07: Defining Health Promotion Defining Health Promotion 00:17:00

International Healthcare Policy
Delivered Online On Demand1 hour 50 minutes
£10.99

Central Banking Monetary Policy

4.5(3)

By Studyhub UK

Embark on a journey through the intricate realm of central banking and monetary policy with our comprehensive course. Delve into the captivating history of central banking, tracing its evolution alongside the international monetary system. Explore modern roles and functions, understanding central banks' pivotal role in global economic landscapes. From dissecting monetary policy implementation to unravelling the complexities of money creation in the modern economy, this course offers a nuanced understanding essential for navigating the financial realm with expertise. Unlock the secrets of the monetary policy transmission mechanism and gain insights into maintaining financial stability amidst dynamic market conditions. Navigate through challenges confronting central banking institutions, equipping yourself with the insight to address them effectively. In times of crisis, learn optimal monetary policy operations strategies to mitigate risks and foster economic resilience. Through engaging modules led by industry experts, immerse yourself in a transformative learning experience that equips you with the knowledge and skills to thrive in central banking and monetary policy. Learning Outcomes: Grasp the historical evolution of central banking and its significance within the international monetary system. Understand the multifaceted roles and functions of modern central banking institutions. Analyze the intricacies of monetary policy implementation and its impact on financial markets. Evaluate the mechanisms of money creation in the contemporary economic landscape. Identify challenges facing central banking and develop strategies for effective crisis management. Why buy this Central Banking Monetary Policy Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Central Banking Monetary Policy there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Central Banking Monetary Policy course for? Financial analysts seeking a deeper understanding of central banking dynamics. Economics students aiming to specialize in monetary policy and financial markets. Professionals in banking and finance industries exploring career advancement opportunities. Policy makers and government officials involved in economic decision-making processes. Individuals interested in gaining insights into global economic systems and financial stability. Prerequisites This Central Banking Monetary Policy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Central Banking Monetary Policy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Central Bank Economist: £40,000 - £70,000 Per Annum Financial Analyst: £30,000 - £50,000 Per Annum Monetary Policy Advisor: £45,000 - £80,000 Per Annum Risk Management Specialist: £35,000 - £60,000 Per Annum Economic Researcher: £35,000 - £55,000 Per Annum Financial Regulatory Analyst: £35,000 - £65,000 Per Annum Course Curriculum Module 01: The History of Central Banking and International Monetary System The History of Central Banking and International Monetary System 00:09:00 Module 02: Modern Central Banking Roles and Functions Modern Central Banking Roles and Functions 00:12:00 Module 03: Monetary Policy Implementation in Financial Market Operations Monetary Policy Implementation in Financial Market Operations 00:08:00 Module 04: Money Creation in the Modern Economy Money Creation in the Modern Economy 00:09:00 Module 05: The Monetary Policy Transmission Mechanism The Monetary Policy Transmission Mechanism 00:14:00 Module 06: Financial Stability: Monitoring and Identifying Risks Financial Stability Monitoring and Identifying Risks 00:11:00 Module 07: Challenges for Central Banking Challenges for Central Banking 00:10:00 Module 08: Optimal Monetary Policy Operations in Crisis Times Optimal Monetary Policy Operations in Crisis Times 00:08:00

Central Banking Monetary Policy
Delivered Online On Demand1 hour 21 minutes
£10.99

Educators matching "Policy"

Show all 9
Emery Support Services

emery support services

Bath

Mission: To facilitate improved impact upon performance via highly effective governance and strategic leadership Values: Collaboration; integrity; professionalism; proven competence and trust Emery Support Services (ESS) was founded in 2012 by Claire Emery, an education specialist in trust governance, with a proven track record of facilitating improvement which impacts positively board effectiveness and organsational performance for the benefit of pupils. ESS offers to add value to your organisation by designing and delivering fit for purpose, personalised solutions which enable your board, executives and governance professional / clerks or company secretaries to work smarter, not harder, to achieve your vision, ethos and strategy. ESS provides the following specialist support services to ensure that the core functions and pillars of governance are delivered effectively and efficiently: Academy trust governance & compliance Interim trust governance professional &/or company secretarial support External reviews of trust governance Project management to open, expand, re-broker, merge &/or close academy trusts Trust board chair coaching and mentoring Trust board training and event facilitation Please contact claire@emerysupportservices.co.uk to discuss your specific needs in more detail. ESS solutions stay at the forefront of national policy and best practice by keeping up-to-date with the latest research and sector developments, subscribing to professional memberships and networks and using extensive practitioner expertise. See 'case studies' to highlight examples of the nature and impact of work completed. Emery Support Services is based close to the M4 / M5 interchange north of Bristol with easy access to national rail networks and an international airport.

Safelives

safelives

Bristol

Our Chief Executive, Suzanne Jacob OBE, leads the below senior leadership team (SLT) and overall operational management of SafeLives. The SLT is assisted by a team of dedicated professionals with a variety of backgrounds and experiences. Suzanne Jacob OBE, CEO Having worked at SafeLives for three years – including two years as Deputy CEO – Suzanne became Chief Executive in December 2017. Immediately before joining SafeLives, Suzanne spent several months working in Delhi for Breakthrough India, an organisation which campaigns against violence and discrimination against women and girls. Prior to this, Suzanne spent nearly a decade with the UK Home Office. Here, she worked extensively on national security matters, established the National Crime Agency as a significant new part of UK law enforcement, and acted as Private Secretary to the Minister responsible for crime and policing. Suzanne worked for several years on security for the London 2012 Olympics, and was awarded an OBE in 2013 for her work on intelligence collection and analysis, and enforcement activity. Suzanne volunteered for seven years on the Victim Support helpline, providing first response for victims of all crime types. She became a Trustee of Crimestoppers UK in April 2021. Jo Silver, Director of Quality and Innovation Jo is responsible for designing and piloting exciting new and effective interventions to end domestic abuse. Jo provides expert advice on activities, policy messages and practice, she works with national and local commissioners, funders, policy makers and partners to make this happen. Jo rejoined us in January 2014, having spent two years as senior consultant at the NSPCC in Cardiff. Jo was Caada's (SafeLives' former name) director of professional development between 2006 and 2012. She also worked for the police for ten years in the public protection unit and at the Women's Safety Unit in Cardiff. Jo Gordon, Chief Operating Officer Jo is responsible for effective and efficient internal management of the organisation, making sure that SafeLives lives by its values of being human, rigorous and brave. Jo took up the role of Chief Operating Officer in July 2018. Prior to this, Jo was Head of Learning and Accreditation at SafeLives having joined in 2005 as a freelance trainer. Jo started her career as a youth and community worker. She worked for ten years at North Devon Women’s Aid prior to SafeLives and is committed to tackling the issue of domestic abuse. Jo is also a volunteer at her local homeless shelter. Liz Thompson, Director of External Relations Liz is responsible for our external relations activity, working with colleagues to forge and maintain great relationships with the wide array of people who are vital to our work; find new opportunities to develop and replicate what we do; and secure the support and income we need to help people and their families live safely and well. She joined in 2019, following a decade leading communications for the Royal Shakespeare Company. She started her career in the commercial sector at public relations agency, Burson-Marsteller, and her previous experience includes external relations, fundraising and management roles in the public sector, at the Environment Agency and Countryside Commission, and at the charity Turning Point. She also trained as a volunteer substance misuse counsellor at Addaction, and worked at their first needle exchange in Bethnal Green.

Learn Reiki Bristol

learn reiki bristol

Bristol

ABOUT LEARN REIKI: Anna Rose has been teaching Reiki in Bristol since 2005, and has taught many hundreds of people on her unique transformational 12-week Reiki courses at St Paul’s Learning Centre in the heart of Bristol. For 7 years Anna taught these life-changing Reiki courses for Bristol Council’s Adult Learning Service, helping people on low incomes who faced physical, mental or emotional health challenges. Always described by students as a gifted and inspirational teacher, she gained a huge reputation in Bristol for her exceptional Reiki courses. When Council budget cuts forced the closure of local community classes, Anna’s students begged her to go on teaching so they could finish their courses. She agreed, and LEARN REIKI was born, as Anna continued to teach her Reiki courses at St Paul’s Learning Centre. Anna’s courses were usually oversubscribed by word of mouth recommendation, as people travelled from all over the city and further to join. Friends and family noticed the life affirming changes in our students, and hearing the secret of their transformation naturally wanted to learn this amazing skill for themselves. Anna’s policy is never to turn away anyone who wants to learn Reiki, because she knows people are only brought to Reiki when the time is right. So she had to run additional classes each term to meet the demand. In 2018 she decided the answer was to train other people to teach her transformational Reiki courses, so she began training Reiki Masters in the Anna Rose Reiki School. Today we have a thriving Reiki School with professional experienced teachers trained by Anna to teach her Reiki Level 1 & 2 courses just as she teaches them, using exactly the same techniques, resources and materials. All our teachers have spent over 2 years training to teach Anna’s unique 12-week Reiki programs, and learnt Reiki with us as students themselves. Now Anna personally trains our most advanced Level 3 students on the 1-year Reiki Master Chakra Course, supervises the training and development of our excellent teachers, and runs the Reiki School. Her passionate love of Reiki and dedication to transforming lives is evident in all our courses, and carried on today by the passion and dedication of our teachers.

School of Dialogue

school of dialogue

London

Arabella Tresilian MAHons PGCE FRSA Dialogue Facilitator, Mediator & Conflict Coach: Mediation, fully-accredited by the Centre for Effective Dispute Resolution (CEDR) Dispute resolution for Employment, Workplace, Civil, Commercial & Community cases Specialist in health and social care, including mental health, autism & disabilities Download a copy of my one-page profile here: Arabella Tresilian Mediator Profile Overview ‘Arabella Tresilian is a CEDR-accredited mediator, and a conflict resolution trainer, specialising in facilitating dispute resolution and employee wellbeing in the public sector. She has twenty years’ experience as a management consultant, leader and educator, and set up the School of Dialogue to teach conflict resolution skills. Arabella mediates independently and on behalf of the Medical Mediation Foundation, Resolve West and other panels where she specialises in lending her ‘expertise by experience’ in the fields of mental health and neurodiversity. Arabella’s 70+ case history since 2016 include mediations in the fields of Judicial Review, Court of Protection, Mental Health Act, Mental Capacity Act, Local Government, workplace, employment, community and public sector dispute resolution.’ I am an independent consultant specialising in dialogue facilitation, conflict resolution and partnership-building. My business development experience, studies in educational leadership and experience in dispute resolution combine effectively to allow me to support organisations, employees, families and individuals in finding win-win resolutions within complex scenarios. I have 20 years experience working in a strategic capacity for public, private and third sector organisations in the UK and overseas, and I have specialist consulting experience in the fields of sustainability, education and health/social care. I have also taught and managed at secondary level internationally and in the independent sector in the UK, and founded/directed a theatre company devoted to promoting the understanding of mental health and social exclusion. I am a CEDR-Accredited Mediator qualified to undertake employment, workplace, commercial, civil and community mediation. In 2017 I became a CEDR Associate with the Centre for Effective Dispute Resolution (CEDR), joining their world-renowned training faculty. In the community setting, I am a Certificated Mediator with Resolve West (previously Bristol Mediation) resolving neighbour disputes and hate crime cases. I am also the cofounder of Equisphere Employability and a workplace mental health trainer for Bath Mind. In the healthcare setting, I am a mediator, trainer and conflict coach with the Medical Mediation Foundation. I am a Quality Improvement Coach with the Q Community (NHS Improvement & Health Foundation) and a Public & Patient Involvement advisor for the National Institute of Health Research (NIHR). I am a Member of End of Life Doula UK and have undertaken Advance Care Planning training with Living Well Dying Well. I am also a qualified Mental Health First Aid Instructor training groups to become Mental Health First Aiders in their contexts. I am a member of the Civil Mediation Council as a Member of the Association of South West Mediators. I abide by the European Code of Conduct for Mediators. I have DBS clearance and am fully insured as a mediator, trainer,educator, mentor and coach. Professional Experience & Skills Overview Facilitation and Organisational Dialogue Strategic development and team coaching in the workplace Communications and engagement for public-facing organisations Design and delivery of multi-organisational commercial partnerships Stakeholder engagement for effective policy development Conflict Intervention and Negotiation Interpersonal mediation and conflict resolution for workplace contexts Conflict coaching and mediation for highly-escalated community conflicts Brokerage of interorganisational partnerships for socio-economic benefit Leadership Design / delivery of Leadership Skills for Employability training for University of Bath Postgraduate certificate in Educational Leadership & Management (2011) Founder of three social enterprises and experienced team leader and manager International Competence Partnerships negotiator for European Green Capital 2015 Merger & Acquisition consultancy – UK/Spain Educator in vocational, business and enterprise skills – Coimbatore, India Training and Coaching Experienced teacher, trainer, mentor and coach specialising in communication Mentor to young leaders in enterprise on Future Talent programme Mental Health First Aider and specialist trainer in mental health with Mind Charity My style and my specialisms I came to the practice of Conflict Resolution and Mediation through two distinct routes. One was through doing management consulting in the public and private sectors, and coming to understand just how much stress, inefficiency and sadness arises from communication and conflict difficulties in the workplace. The other route was through being a patient, a parent of children with disabilities and a family carer, and witnessing how difficult it can be to make plans for the future when the present involves difficult discussions and many people. So I specialise in making sure that people feel comfortable with the process they undertake with me, and that it leads them towards feeling comfortable and confident about their future. I aim to be thoroughly supportive, reassuring and encouraging at all times. My professional work and personal experience in health and social care mean that I am particularly experienced in supporting people who are living with any form of illness, disability, mental health condition or life-limiting condition. I have particular personal experience of working with people who are deaf or hearing impaired, on the autism spectrum, experiencing mental illness and living with dementia or stroke. Why I love being a mediator I came to mediation through a confluence of circumstances which made me think, ‘There must be a better way for people to deal with their difficulties than to threaten legal action, or refuse to engage in communication at all!’ I realised that a great deal of my management consultancy work was really… conflict resolution. It gave me such pleasure and relief when long-held rifts within and between teams melted away after some good, authentic communication. This piqued my interest to find out more about the art of conflict resolution, and I did my first certificated training, and started practising as a community mediator. Later I qualified as a civil and employment mediator, and have been mediating ever since. It’s astonishing to witness people’s lives turn from a turmoil of distressing, intractable ‘stuckness’, to a new phase in which, for example, neighbours can conceive of greeting each other again; or work colleagues re-establish trust between each other after maybe years of mistrust, stress and non-communication. Mediation takes empathy, patience and persistence, and it is a skill I will develop and hone endlessly over years to come, but its core aspect is a belief that people really can find peace again, given the right support and a safe space to explore options for settling differences. Facilitating such processes is a real honour. Nothing beats the sight of former disputants smiling, shaking hands, or even (more often than you would think) hugging, at the end of a mediation.