27480 PLA courses in Manchester delivered Online

Duration 1 Days 6 CPD hours This course is intended for People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level. Overview Describe the customer engagement apps and what they have in common Describe the standard marketing processes and how Dynamics 365 Marketing addresses them Describe Dynamics 365 Marketing features and capabilities Describe additional marketing apps Describe the standard sales processes and how Dynamics 365 Sales addresses them Describe Dynamics 365 Sales capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them Describe Dynamics Customer Service capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard field service business processes and how Dynamics 365 Field Service addresses Describe how to generate Work Orders Describe the scheduling capabilities of Dynamics 365 Field Service Describe the inventory management capabilities of Dynamics 365 Field Service Describe the asset management capabilities of Dynamics 365 Field Service Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Describe the project management capabilities of Dynamics 365 Project Operations Describe the resource utilization capabilities of Dynamics 365 Project Operations This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs. Learn the Fundamentals of Dynamics 365 Marketing Get introduced to the Dynamics 365 customer engagement apps Examine Dynamics 365 Marketing Describe Dynamics 365 Marketing capabilities Review Additional Marketing Apps Learn the Fundamentals of Dynamics 365 Sales Explore Dynamics 365 Sales Manage the sales lifecycle with Dynamics 365 Sales Review additional sales apps Learn the Fundamentals of Dynamics 365 Customer Service Examine Dynamics 365 Customer Service Describe Dynamics Customer Service capabilities Review additional customer service apps Learn the Fundamentals of Dynamics 365 Field Service Examine Dynamics Field Service Generate Work Orders in Dynamics 365 Field Service Describe the scheduling capabilities of Dynamics 365 Field Service Examine the inventory management capabilities of Dynamics 365 Field Service Review the asset management capabilities of Dynamics 365 Field Service Learn the Fundamentals of Dynamics 365 Project Operations (CRM) Examine Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Plan projects with Dynamics 365 Project Operations Review the resource utilization capabilities of Dynamics 365 Project Operations Additional course details: Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learn the basic principles of good programme management using the MSP® approach and prepare for the Foundation and Practitioner examinations on this accredited programme. Duration: 5 days (32.5 hours) Our MSP® Foundation and Practitioner course is designed to teach the basic principles of good programme management in line with the Principles, Themes and Processes described in the MSP® approach. It also prepares delegates for the Foundation and Practitioner examinations. This course is designed for anyone who needs to understand programme management and the practical application of MSP® and to gain the MSP® Foundation and Practitioner qualifications. Delegates should have an understanding of and preferably experience in the issues surrounding business change The MSP® Foundation and Practitioner Course is based upon the “Managing Successful Programmes – 5th Edition” which describes “best practice” guidance for handling all types of transformational change programmes. These are intensive modules and require delegates to undertake some evening work in their own time. Objectives  By the end of the course you will be able to: Describe the differences between programmes and projects Describe the Principles, Themes and Processes as described in the MSP® - 5th Edition Practice the application of MSP® Prepare for both the MSP® Foundation and Practitioner Exam Please note that examinations are the responsibility of the examination board, PEOPLECERT and must be organised separately by each person attending. Content Introduction Introduction – what is, and why use, Programme Management The Three Lenses of the MSP® FrameworkMSP PrinciplesMSP ThemesMSP Processes The Themes Overview – introduction to the seven Themes Organization – roles, accountabilities, responsibilities Design – Vision, Benefits, Risk, Target Operating Model Justification – Business case and financial planning Structure – Delivery approaches, Planning and control Knowledge – Knowledge and Information management Assurance – Assurance at multiple levels approach and planning Decisions – Decision-making, Issue and Risk resolution approaches, Data-gathering and options analysis The Processes Overview – the seven processes Identify the Programme – initial justification Design the Outcomes - establishing solid foundations Plan Progressive Delivery – build on the programme design Deliver the Capabilities– oversee programme delivery Embed the Outcomes – adopting new ways of working and realize the benefits Evaluate new information – collecting, evaluating, analysing and presenting new information Close the Programme – final assessment and release resources Practitioner Workshop and Examination MSP® Practitioner Examination Objectives and Guidance MSP® Review MSP® Practitioner Examination Workshops MSP® Practitioner Examination MSP® Foundation and Practitioner Examinations The MSP® Foundation Exam is of 1 hour duration and consists of 60 multiple choice questions. A Pass is 36 correct answers, 60%.   The MSP® Practitioner Exam is a written paper of 2.5 hours duration. There are 70 Objective Test style questions to be answered in the 2.5 hours and the candidate may use an annotated manual. The candidate must score 42/70, 60%, to be successful. Presented in association with aims4change, a PEOPLECERT Accredited Training Organisation. MPS® is a Registered Trade Mark of AXELOS Limited.

Develop your skills in agile project management and learn the agile approach using the DSDM® framework. Gain confidence to sit the AgilePM® Foundation and Practitioner qualifications on this accredited programme. Duration: 4 days (26 hours) This accredited course is designed for Project Managers, who require an understanding of the agile approach and/or who are intending to run projects using the DSDM® framework. It is also designed to equip practising Project Managers with the confidence to sit the AgilePM® Foundation and Practitioner qualifications, and each delegate will receive a copy of the Agile Project Management V2 Handbook, published by the Agile Business Consortium, formally known as the DSDM Consortium. Objectives  By the end of the course you will be able to: Demonstrate a detailed, practical knowledge of Agile Project Management, based upon the DSDM framework and be equipped with the ability to apply the agile approach in the workplace Describe how the agile way of working can sit alongside more traditional project management frameworks, such as PRINCE2® Plan, organise and control Agile projects Sit the AgilePM Foundation examination, held on the third day and for the Practitioner examination, held on the afternoon of the fourth day Content Agile fundamentals What is Agile? Choosing an appropriate Agile approach Philosophy, Principles and Project Variables Preparing for Success Roles and responsibilities Roles and Responsibilities and the Project Manager view People, Teams and Interactions The DSDM process and products Looking at the DSDM Process and Project Management through the Lifecycle, as well as the DSDM Products and their Effective Use Practices and control Delivering on Time – combining MoSCoW Prioritisation and Timeboxing Requirements and User Stories Estimating Planning Quality Risk Examination and results Foundation Examination and results Practitioner Workshop and Examination AgilePM® Foundation Exam The AgilePM® Foundation Exam is of 40 minutes duration and consists of 50 multiple choice questions. A Pass is 25 correct answers. The exams are marked by the trainer immediately following the exam and the results are available within an hour. The AgilePM® Practitioner Exam A written paper of 2.5 hours duration. There are 8 Objective Test style questions to be answered in the 2.5 hours and the candidate may use an annotated manual. Each question is worth 10 marks and the candidate must score 40/80 to be successful. Please note that examinations are the responsibility of the examination board, APMG. Presented in association with aims4change, an APMG Accredited Training Organisation. AgilePM®is a Registered Trade Mark of the Agile Business Consortium Limited.

Are you already on your way in your Facilities Management career? Are you looking to advance into the next professional level in Facilities Management? This Level 4 Certificate in Facilities Management course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule.

Do you need a qualification in data protection or are you thinking about learning more about data protection for your organisation? The BCS Practitioner Certificate in Data Protection designed for those with some data protection responsibilities in an organisation and wish to achieve and demonstrate a broad understanding of the law and progresses from what is taught in the BCS Foundation Certificate in Data Protection.

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

Global leading Asset Management course online. This online IAM Certificate course will be hosted through Teams.

  The IECB Certified ISO 37001 Internal Auditor training course provides the necessary knowledge and skills that enable you to perform anti-bribery management system (ABMS) audits by applying widely recognized audit principles, procedures, and techniques. About This Course   Many organizations seek competent auditors to determine whether the policies and anti-bribery controls, implemented as part of an ISO 37001-based ABMS, are effective. This training course aims to help you complete these tasks successfully and intends to reflect the importance of effective ABMS audits. Additionally, it aims to strengthen your knowledge and skills to plan and carry out ABMS audits in compliance with the guidelines for auditing management systems provided in ISO 19011 and the certification process described in ISO/IEC 17021-1. The exercises, quizzes, and case studies provided are designed to help you practice the most important aspects of an ABMS audit: ISO 37001 requirements, auditing principles, tools and techniques used to obtain evidence, leading a team of auditors, conducting interviews with auditee, reviewing documented information, drafting nonconformity reports, and preparing the final audit report. The successful completion of the training course is followed by an exam. If you pass the exam, you gain the 'Certified ISO 37001 Lead Auditor' credential which validates your professional capabilities and demonstrates your ability to audit an ABMS based on ISO 37001. Learning objectives By the end of this training course, the participants will be able to: Explain the foundational concepts and principles of an anti-bribery management system (ABMS) based on ISO 37001 Interpret the ISO 37001 requirements for an ABMS from the perspective of an auditor Evaluate the ABMS conformity to ISO 37001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 37001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 37001 Internal audit programme Educational approach This training course is participant centred and contains: Theories, approaches, and best practices used in anti-bribery management system auditing Lecture sessions, which are illustrated with case studies inspired by real events and practical exercises based on a case study that includes role-playing and discussions Interaction between participants by means of questions and suggestions Course Overview Module 1 Foundational principles and concepts of an anti-bribery management system Module 2 Anti-bribery management system requirements Module 3 Foundational audit concepts and principles Module 4 Preparing an ISO 37001 audit Module 5 Conducting an ISO 37001 audit Module 6 Closing an ISO 37001 audit Module 7 Managing an ISO 37001 Internal audit programme Course Agenda Day 1: Introduction to the anti-bribery management system (ABMS) and ISO 37001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities, Closing of the Audit and the Certification exam Accreditation Assessment     All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement   Prerequisites   A foundational understanding of ISO 37001 requirements for an ABMS and a comprehensive knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Provided by   This course is Accredited by NACS and Administered by the IECB Who Should Attend?   The ISO 37001 Internal Auditor training course is intended for: Auditors seeking to perform and lead ABMS audits Managers or consultants seeking to master the ABMS audit process Individuals responsible for maintaining conformity to ISO 37001 requirements in an organization Technical experts seeking to prepare for an ABMS audit Expert advisors in anti-bribery management  

  ISO 45001 is the first global occupational health and safety management system standard that replaces OHSAS 18001. The IECB Certified ISO 45001 Lead Auditor training course helps in developing the necessary skillset to perform occupational health and safety management system (OH&S MS) audits by applying widely recognized audit principles, procedures, and methods.   About This Course   This training course has been developed to reflect the importance of an effective internal audit. It strengthens your knowledge and skills to plan and carry out an OH&S MS audit in compliance with the guidelines for auditing management systems provided in ISO 19011 and the certification process described in ISO/IEC 17021-1. The exercises provided for this training course are designed to help you practice the most important aspects of an OH&S MS audit: ISO 45001 requirements, auditing principles, tools and techniques used to obtain evidence, leading a team of auditors, conducting interviews with auditees, reviewing documented information, drafting nonconformity reports, and preparing the final audit report. The successful completion of the training course is followed by an exam. If you pass the exam, you gain the 'Certified ISO 45001 Internal Auditor' credential, which validates your professional capabilities and demonstrates your ability to audit an OH&S MS based on ISO 45001.   Learning objectives By the end of this training course, the participants will be able to: Explain the foundational concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an auditor Evaluate the OH&S MS conformity to ISO 45001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 45001 internal audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 45001 internal audit programme   Educational approach This training course is participant centred and contains: Theories, best practices used in occupational health and safety management auditing Lecture sessions, which are illustrated with practical exercises based on a case study that includes role-playing and discussions Interactions, made between participants by means of questions and suggestions Quizzes, which are a simulation and preview of the certification exam   Course Overview Module 1 Foundational principles and concepts of an occupational health and safety management system Module 2 ISO 45001 requirements for an OH&S MS - Clauses 4 to 10 Module 3 Foundational audit concepts and principles Module 4 Preparing for an ISO 45001 audit Module 5 Conducting an internal ISO 45001 audit Module 6 Closing an ISO 45001 audit Module 7 Managing an ISO 45001 internal audit programme   Course Agenda Day 1: Introduction to OH&S MS and ISO 45001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities and closing the audit, as well as the Certification exam Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement   Prerequisites   The main requirements for participating in this training course are: a foundational understanding of ISO 45001 and a comprehensive knowledge of audit principles. Provided by   This course is Accredited by NACSand Administered by the IECB What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   Auditors interested in performing OH&S MS internal audits Managers or consultants interested in advancing their knowledge of the OH&S MS audit process Internal auditors and individuals responsible for maintaining conformity to the requirements of ISO 45001 Technical experts interested in preparing for an OH&S MS audit Expert advisors in occupational health and safety management

The objective of this fast track Level 5 Diploma in Education and Training qualification (accredited by OTHM) is intended to develop learners' understanding of policy, management theory and practice in education. This qualification provides learners with an opportunity to engage with the challenges facing professionals and policy makers in their own country. This fast track Level 5 Diploma in Education and Training qualification will provide you with the knowledge that underpins the ability to work as an effective manager in the education sector. It combine both theoretical and practical knowledge in the education profession and will develop and enhance your knowledge and skills in the areas of leading change, effective performance, planning and accountability, development and team leadership. Learners will be able to work in a variety of roles within education administration and/or management. Diploma in Education and Training - Level 5 (fast track) Key Highlights of this fast track Level 5 Diploma in Education and Training qualification are: Program Duration: 6 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme LSBR Alumni Status No Cost EMI Option The OTHM Level 5 Diploma in Education and Training is approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation). The Education Training Foundation has approved the OTHM Level 5 Diploma in Education and Training for accreditation. Learners successfully completing this qualification will be eligible to progress to the status of Qualified Teacher Learning and Skills (QTLS). This is conferred through a separate and subsequent process called professional formation and is administered by the Society for Education and Training (SET) which is the professional body for those working as teachers and trainers in the sector. Who is this course for? Working Professionals A-Level / Level 4 / Year 1 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression A formal undergraduate qualification leading to award of degrees in future. Career path Learners successfully completing this qualification, will be eligible to progress to the status of Qualified Teacher Learning and Skills (QTLS). This is conferred through a separate and subsequent process called professional formation and is administered by the Society for Education and Training (SET) which is the professional body for those working as teachers and trainers in the sector.