Duration 3 Days 18 CPD hours This course is intended for Developers who have some familiarity with serverless and experience with development in the AWS Cloud Overview In this course, you will learn to: Apply event-driven best practices to a serverless application design using appropriate AWS services Identify the challenges and trade-offs of transitioning to serverless development, and make recommendations that suit your development organization and environment Build serverless applications using patterns that connect AWS managed services together, and account for service characteristics, including service quotas, available integrations, invocation model, error handling, and event source payload Compare and contrast available options for writing infrastructure as code, including AWS CloudFormation, AWS Amplify, AWS Serverless Application Model (AWS SAM), and AWS Cloud Development Kit (AWS CDK) Apply best practices to writing Lambda functions inclusive of error handling, logging, environment re-use, using layers, statelessness, idempotency, and configuring concurrency and memory Apply best practices for building observability and monitoring into your serverless application Apply security best practices to serverless applications Identify key scaling considerations in a serverless application, and match each consideration to the methods, tools, or best practices to manage it Use AWS SAM, AWS CDK, and AWS developer tools to configure a CI/CD workflow, and automate deployment of a serverless application Create and actively maintain a list of serverless resources that will assist in your ongoing serverless development and engagement with the serverless community This course gives developers exposure to and practice with best practices for building serverless applications using AWS Lambda and other services in the AWS serverless platform. You will use AWS frameworks to deploy a serverless application in hands-on labs that progress from simpler to more complex topics. You will use AWS documentation throughout the course to develop authentic methods for learning and problem-solving beyond the classroom. Introduction Introduction to the application you will build Access to course resources (Student Guide, Lab Guide, and Online Course Supplement) Thinking Serverless Best practices for building modern serverless applications Event-driven design AWS services that support event-driven serverless applications API-Driven Development and Synchronous Event Sources Characteristics of standard request/response API-based web applications How Amazon API Gateway fits into serverless applications Try-it-out exercise: Set up an HTTP API endpoint integrated with a Lambda function High-level comparison of API types (REST/HTTP, WebSocket, GraphQL) Introduction to Authentication, Authorization, and Access Control Authentication vs. Authorization Options for authenticating to APIs using API Gateway Amazon Cognito in serverless applications Amazon Cognito user pools vs. federated identities Serverless Deployment Frameworks Overview of imperative vs. declarative programming for infrastructure as code Comparison of CloudFormation, AWS CDK, Amplify, and AWS SAM frameworks Features of AWS SAM and the AWS SAM CLI for local emulation and testing Using Amazon EventBridge and Amazon SNS to Decouple Components Development considerations when using asynchronous event sources Features and use cases of Amazon EventBridge Try-it-out exercise: Build a custom EventBridge bus and rule Comparison of use cases for Amazon Simple Notification Service (Amazon SNS) vs. EventBridge Try-it-out exercise: Configure an Amazon SNS topic with filtering Event-Driven Development Using Queues and Streams Development considerations when using polling event sources to trigger Lambda functions Distinctions between queues and streams as event sources for Lambda Selecting appropriate configurations when using Amazon Simple Queue Service (Amazon SQS) or Amazon Kinesis Data Streams as an event source for Lambda Try-it-out exercise: Configure an Amazon SQS queue with a dead-letter queue as a Lambda event source Writing Good Lambda Functions How the Lambda lifecycle influences your function code Best practices for your Lambda functions Configuring a function Function code, versions and aliases Try-it-out exercise: Configure and test a Lambda function Lambda error handling Handling partial failures with queues and streams Step Functions for Orchestration AWS Step Functions in serverless architectures Try-it-out exercise: Step Functions states The callback pattern Standard vs. Express Workflows Step Functions direct integrations Try-it-out exercise: Troubleshooting a Standard Step Functions workflow Observability and Monitoring The three pillars of observability Amazon CloudWatch Logs and Logs Insights Writing effective log files Try-it-out exercise: Interpreting logs Using AWS X-Ray for observability Try-it-out exercise: Enable X-Ray and interpret X-Ray traces CloudWatch metrics and embedded metrics format Try-it-out exercise: Metrics and alarms Try-it-out exercise: ServiceLens Serverless Application Security Security best practices for serverless applications Applying security at all layers API Gateway and application security Lambda and application security Protecting data in your serverless data stores Auditing and traceability Handling Scale in Serverless Applications Scaling considerations for serverless applications Using API Gateway to manage scale Lambda concurrency scaling How different event sources scale with Lambda Automating the Deployment Pipeline The importance of CI/CD in serverless applications Tools in a serverless pipeline AWS SAM features for serverless deployments Best practices for automation Course wrap-up Additional course details: Nexus Humans AWS Developing Serverless Solutions on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Developing Serverless Solutions on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for System administrator Network administrator Technician DevOps Overview The Linux Professional Institute(LPI) is the go to certification body for vendor independent Linux certifications. This course covers fundamental Linuxskills such as file management and manipulation, text processing, command line use, package management,filesystems, hardware, and many more. Students will feel confident taking the LPI LPIC-1 101 exam with in classroomassessments and practice exams. This course prepares students to take the 101 exam of the LPI level 1 certification. Work on the Command Line LPI Objectives Covered Role of Command Shell Shells Gathering System Info Identifying the Shell Changing the Shell Shell Prompts Bash: Bourne-Again Shell Navigating the Filesystem Help from Commands and Documentation Getting Help Within the Graphical Desktop Getting Help with man & info Bash: Command Line History Bash: Command Editing Bash: Command Completion Shell and Environment Variables Key Environment Variables LAB TASKS Use Streams, Pipes, and Redirects LPI Objectives Covered File Redirection Piping Commands Together Filename Matching File Globbing and Wildcard Patterns Brace Expansion General Quoting Rules Nesting Commands Gotchas: Maximum Command Length LAB TASKS Manage File Permissions and Ownership LPI Objectives Covered Filesystem Hierarchy Standard Displaying Directory Contents Filesystem Structures Determining Disk Usage With df and du File Ownership Default Group Ownership File and Directory Permissions File Creation Permissions with umask Changing File Permissions SUID and SGID on files SGID and Sticky Bit on Directories User Private Group Scheme LAB TASKS Create, Delete, Find, and Display Files LPI Objectives Covered Directory Manipulation File Manipulation Deleting and Creating Files Physical Unix File Structure Filesystem Links File Extensions and Content Which and Type Where is Searching the Filesystem Alternate Search Method Manually Installed Shared Libraries LAB TASKS Work with Archives and Compression LPI Objectives Covered Archives with tar Archives with cpio The gzip Compression Utility The bzip2 Compression Utility The XZ Compression Utility The PKZIP Archiving/Compression format LAB TASKS Process Text Streams Using Filters LPI Objectives Covered Producing File Statistics The Streaming Editor Replacing Text Characters Text Sorting Duplicate Removal Utility Extracting Columns of Text Displaying Files Prepare Text for Display Previewing Files Displaying Binary Files Combining Files and Merging Text LAB TASKS Search Text Files Using Regular Expressions LPI Objectives Covered Searching Inside Files Regular Expression Overview Regular Expressions RE Character Classes Regex Quantifiers RE Parenthesis LAB TASKS Perform Basic File Editing Operations Using VI LPI Objectives Covered Text Editing vi and Vim Learning Vim Basic vi Intermediate vi LAB TASKS Create, Monitor, and Kill Processes LPI Objectives Covered What is a Process? Process Lifecycle Process States Viewing Processes Signals Tools to Send Signals Managing Processes Tuning Process Scheduling Job Control Overview Job Control Commands Nohup and Disown Uptime & w Persistent Shell Sessions with Screen Using screen Advanced Screen LAB TASKS Use RPM, YUM, and Debian Package Management LPI Objectives Covered Managing Software RPM Architecture Working With RPMs Querying and Verifying with RPM Installing Debian Packages Querying and Verifying with dpkg The alien Package Conversion Tool Managing Software Dependencies Using the Yum command yum downloader Configuring Yum The deselect & APT Frontends to dpkg Aptitude Configuring APT LAB TASKS Work with Partitions, Filesystem, and Disk Quotas LPI Objectives Covered Partition Considerations Logical Volume Management Filesystem Planning Partitioning Disks with fdisk & gdisk Resizing a GPT Partition with gdisk Partitioning Disks with parted Non-Interactive Disk Partitioning with sfdisk Filesystem Creation Filesystem Support Unix/Linux Filesystem Features Swap Selecting a Filesystem Filesystem Maintenance Mounting Filesystems Mounting Filesystems Managing an XFS Filesystem NFS SMB Filesystem Table (/etc/fstab) Configuring Disk Quotas Setting Quotas Viewing and Monitoring Quotas LAB TASKS Linux Boot Process LPI Objectives Covered Booting Linux on PCs GRUB 2 GRUB 2 Configuration GRUB Legacy Configuration Boot Parameters Uinit Linux Runlevels Aliases Systemd local-fs.target and sysinit.target Runlevel Implementation System Boot Method Overview Systemd System and Service Manager Modifying systemd services Systemd Targets Using systemd Shutdown and Reboot System Messaging Commands Controlling System Messaging LAB TASKS Determine and Configure Hardware Settings LPI Objectives Covered Managing Linux Device Files Hardware Discovery Tools Configuring New Hardware with hwinfo PC Architecture and Bus DMA & IRQ USB Devices USB Architecture Configuring Kernel Components and Modules Kernel Modules Handling Module Dependencies Configuring the Kernel via /proc/ LAB TASKS Linux Fundamentals Unix and its Design Principles FSF and GNU GPL Æ?? General Public License The Linux Kernel Components of a Distribution Red Hat Linux Products SUSE Linux Products Debian Ubuntu Logging In got root? Switching User Contexts Gathering Login Session Info LAB TASKS Additional course details: Nexus Humans Linux Professional Institute Certification (LPIC) 101 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Linux Professional Institute Certification (LPIC) 101 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This introductory-level course is for experienced DBAs who will be working with MongoDB. In order to gain the most from this course you should have: Prior practical experience in Database Administration Experience working with Linux and be comfortable working with command line Overview This skills-focused course is approximately 50% hands-on. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will explore: The MongoDB Basic Architecture and Installation MongoDB administration User Management MongoDB security Indexes Backup & Recovery High Availability / Replication Diagnostics & Troubleshooting MongoDB is fast becoming the database of choice for big data applications, being one of the most popular and widely implemented NoSQL databases. Its scalability, robustness, and flexibility have made it extremely popular among business enterprises who use it to implement a variety of activities including social communications, analytics, content management, archiving and other activities. This has led to an increased demand for MongoDB administrators who have the skills to handle cross functional duties. Geared for experienced DBAs, MongoDB for DBAs is a three-day hands-on course that explores the concepts, architecture and pitfalls of managing a MongoDB installation. This course is targeted to the DBA who is familiar with the concepts and tasks of working with a Relational database and is not responsible for a NoSQL MongoDB database. You will learn the critical aspects of MongoDB and use it to solve data management challenges. You will learn to manage MongoDB effectively by gaining expertise in MongoDB administration tools, syntax, MongoDB installations, configurations, security, troubleshooting, backup, scaling and many other features. The focus of this course is on practical skills and applying the DBA existing database knowledge to a MongoDB installation. Introduction to MongoDB Basic Architecture and Installation Differentiate database categories Learn MongoDB design goals List MongoDB tools Describe JSON and BSON Understanding the basic concepts of a Database Database categories: What is NoSQL? Why NoSQL? Benefit over RDBMS Types of NoSQL Database, and NoSQL vs. SQL Comparison, ACID & Base Property CAP Theorem, implementing NoSQL and what is MongoDB? Graph Database Overview of MongoDB, Design Goals for MongoDB Server and Database, MongoDB tools Understanding the following: Collection, Documents and Key/Values, etc., Introduction to JSON and BSON documents Environment setup (live Handson) and using various MongoDB tools available in the MongoDB Package MongoDB Administration Take database backup and restore MongoDB© Export and import data from/ to a MongoDB© instance Check server status and DB status Monitor various resource utilization of a mongod instance Understand various optimization strategies Administration concepts in MongoDB Monitoring issues related to Database Monitoring at Server, Database, Collection level, and various Monitoring tools related to MongoDB Database Profiling, Locks, Memory Usage, No of connections, page fault etc., Backup and Recovery Methods for MongoDB Export and Import of Data to and from MongoDB Run time configuration of MongoDB Production notes/ best practices Data Managements in MongoDB (Capped Collections/ Expired data from TTL), TTL Collection Features GridFS Memory-Mapped Files Journaling Mechanics Storage Engines Power of 2-Sized Allocations No Padding Allocation Strategy Diagnosing Performance Issues Optimization Strategies for MongoDB Configure Tag Sets for Replica Set. Optimize Query Performance Monitoring Strategies for MongoDB . MongoDB Utilities MongoDB Commands MongoDB Management Service (MMS) Data Backup Strategies in MongoDB Copying Underlying Data Files Backup with MongoDump Fsync and Lock MongoDB Ops Manager Backup Software Security Strategies in MongoDB Authentication Implementation in MongoDB . Authentication in a Replica set Authentication on Sharded Clusters Authorization End-to-End Auditing for Compliance User Management Create a User Administrator. Add a User to a Database. Create/Assign User a Role. Verify/Modify a User Access/Privileges. Change a User?s Password MongoDB Security Knowing security concepts in MongoDB Understand how Authentication and Authorisation works Security Introduction Security Concepts Indexes Index Introduction, Index Concepts, Index Types Index Properties Index Creation and Indexing Reference Introduction to Aggregation Aggregation Approach to Aggregation sort Order Pipeline Operators and Indexes Text Indexes Aggregate Pipeline Stages Text Search MapReduce Index Creation Aggregation Operations Index Creation on Replica Set Remove, Modify, and Rebuild Indexes Listing Indexes Measure Index Use Control Index Use Index Use Reporting Geospatial Indexes MongoDB?s Geospatial Query Operators GeoWith Operator Backup & Recovery Import and Export MongoDB Data Restore and recovery of MongoDB(Including point in time Recovery) Restore a Replica Set from MongoDB Backups Recover Data after an Unexpected Shutdown Backup and Restore with Filesystem Snapshots Back Up and Restore with MongoDB Tools Backup and Restore Sharded Clusters High Availability (Replication ) Understand the concept of Replication in MongoDB© ? Create a production like Replica Set Introduction to Replication (High Availability), Concepts around Replication What is Replica Set and Master Slave Replication? Type of Replication in MongoDB How to setup a replicated cluster & managing replica sets etc., Master-Slave Replication Replica Set in MongoDB Automatic Failover Replica Set Members Write Concern Write Concern Levels Write Concern for a Replica Set Modify Default Write Concern Read Preference Read Preference Modes Blocking for Replication Tag Set Configure Tag Sets for Replica set. Replica Set Deployment Strategies . Replica Set Deployment Patterns Oplog File Replication State and Local Database, Replication Administration Diagnostics & Troubleshooting Troubleshoot slow queries Diagnose connectivity problems Understand diagnostic tools Learn common production issues Learn fixes and solutions. Additional course details: Nexus Humans Introduction to MongoDB for DBAs (TTDB4680) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to MongoDB for DBAs (TTDB4680) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback
When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans
The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale
Duration 5 Days 30 CPD hours This course is intended for NULL Overview Topics include: basic file manipulation; basic and advanced filesystem features; I/O redirection and pipes; text manipulation and regular expressions; managing jobs and processes; vi, the standard Unix editor; automating tasks with shell scripts; managing software; secure remote administration; and more. The GL120 is a challenging course that focuses on the fundamental tools and concepts of Linux and Unix. Students gain proficiency using the command line. Beginners develop a solid foundation in Unix, while advanced users discover patterns and fill in gaps in their knowledge. Like all Guru Labs courses, the course material is designed to provide extensive hands-on experience. The GL120 is a challenging course that focuses on the fundamental tools and concepts of Linux and Unix. Students gain proficiency using the command line. Beginners develop a solid foundation in Unix, while advanced users discover patterns and fill in gaps
Duration 2 Days 12 CPD hours This course is intended for This in an Introductory and beyond level course is geared for experienced Java developers seeking to be proficient in Apache Kafka. Attendees should be experienced developers who are comfortable with Java, and have reasonable experience working with databases. Overview Working in a hands-on learning environment, students will explore Overview of Streaming technologies Kafka concepts and architecture Programming using Kafka API Kafka Streams Monitoring Kafka Tuning / Troubleshooting Kafka Apache Kafka is a real-time data pipeline processor. It high-scalability, fault tolerance, execution speed, and fluid integrations are some of the key hallmarks that make it an integral part of many Enterprise Data architectures. In this lab intensive two day course, students will learn how to use Kafka to build streaming solutions. Introduction to Streaming Systems Fast data Streaming architecture Lambda architecture Message queues Streaming processors Introduction to Kafka Architecture Comparing Kafka with other queue systems (JMS / MQ) Kaka concepts : Messages, Topics, Partitions, Brokers, Producers, commit logs Kafka & Zookeeper Producing messages Consuming messages (Consumers, Consumer Groups) Message retention Scaling Kafka Programming With Kafka Configuration parameters Producer API (Sending messages to Kafka) Consumer API (consuming messages from Kafka) Commits , Offsets, Seeking Schema with Avro Kafka Streams Streams overview and architecture Streams use cases and comparison with other platforms Learning Kafka Streaming concepts (KStream, KTable, KStore) KStreaming operations (transformations, filters, joins, aggregations) Administering Kafka Hardware / Software requirements Deploying Kafka Configuration of brokers / topics / partitions / producers / consumers Security: How secure Kafka cluster, and secure client communications (SASL, Kerberos) Monitoring : monitoring tools Capacity Planning : estimating usage and demand Trouble shooting : failure scenarios and recovery Monitoring and Instrumenting Kafka Monitoring Kafka Instrumenting with Metrics library Instrument Kafka applications and monitor their performance
Duration 5 Days 30 CPD hours This course is intended for Software Engineers and DevOps professionals working in an Enterprise developing mission critical line of business applications. Overview By the end of this course, students will be able to: Assess the advantages of a containerized software development & deployment Use Docker engine features necessary for running containerized applications Utilize Swarm and Kubernetes orchestrators to deploy, maintain, and scale a distributed application Describe the essential patterns used in a highly distributed EE application Understand how to configure EE applications for different environments without code changes Produce and containerize scalable, accessible, and fault-tolerant EE applications Apply different debugging and testing techniques to containerized EE applications The Docker Fundamentals + Enterprise Operations Bundle includes the full Docker for Enterprise Operations course as well as the prerequisite Docker Fundamentals course run back to back in a single intensive training experience. The Docker Fundamentals training course features the foundational concepts and practices of containerization on a single Docker node. The course offers learners the opportunity to assimilate basic container orchestration and how to scale Docker across multiple nodes in a simple swarm cluster. This course provides essential foundational knowledge for subsequent Docker courses. As the follow-on to the Docker Fundamentals course, Docker for Enterprise Operations is a role-based course is designed for Docker Operations teams to accelerate their Docker journey in the enterprise. The course covers in-depth core advanced features of Docker EE and best practices to apply these features at scale with enterprise workloads. Platform Availability: Linux, Windows (Fundamentals Only). Introducing Docker Containerization Fundamentals Creating Images Docker Volumes Docker Networking Basics Introduction to Docker Compose Introduction to Swarm Mode Introduction to Kubernetes Secrets Fundamentals Signature Assignment Distributed Application Architecture Sample Application Edit and Continue Debugging Docker Compose Testing Service Discovery Defensive Programming Logging and Error Handling Health Checks Secrets Configuration Management Development Pipeline Overview Universal Control Plane Docker Trusted Registry Repository Automation Build Server
Duration 2 Days 12 CPD hours This course is intended for System administrators System engineers Overview By the end of the course, you should be able to meet the following objectives: List the use cases for vRealize Suite Lifecycle Manager Describe the architecture of vRealize Suite Lifecycle Manager Deploy and configure vRealize Suite Lifecycle Manager Create, manage, and scale vRealize Suite Lifecycle Manager environments Add VMware vRealize Suite products to vRealize Suite Lifecycle Manager Manage vRealize Suite products with vRealize Suite Lifecycle Manager Use vRealize Suite Lifecycle Manager to perform content lifecycle management Troubleshoot day-to-day operations of vRealize Suite Lifecycle Manager This two-day course features hands-on training that focuses on installing, configuring, and managing VMware vRealize© Suite Lifecycle Manager?, which includes products such as VMware vRealize© Operations?, VMware vRealize© Log Insight?, and VMware vRealize© Automation?. This course prepares you to administer a vRealize infrastructure for an organization. Course Introduction Introductions and course logistics Course objectives Introduction to Lifecycle Manager Describe the use cases for Lifecycle Manager List the features of Lifecycle Manager List system requirements for Lifecycle Manager Use vRealize Easy Installer to deploy Lifecycle Manager Verify that a Lifecycle Manager deployment is successful Lifecycle Manager Configuration Create SSL certificates for vRealize Suite product instances Import custom SSL certificates Add Lifecycle Manager infrastructure elements Create a Lifecycle Manager private cloud environment Add vRealize Suite product Installation media Adding vRealize Suite Applications Deploy a new vRealize Suite product Manage a vRealize Suite product using Lifecycle Manager Add an existing vRealize Suite product to an environment Day 2 Operations Perform On-going Management Tasks Monitor environment health Ensure product configuration compliance Scale-out VMware Identity Manager? Replace an existing certificate with a new one Manage SDDC content Perform source control Describe content pipelines Describe check-in and multi check-in feature Use content from Marketplace Lifecycle Manager Migration List the migration options available for Lifecycle Manager Migrate Lifecycle Manager using vRealize Easy Installer Troubleshooting Lifecycle Manager Access log files in Lifecycle Manager Configure the vRealize Log Insight Agent Use tools and log data to troubleshoot common problems