7463 Personal Development courses in Horsforth delivered Online

Youth work is a rewarding and challenging career that involves supporting and empowering young people to achieve their goals and overcome their difficulties. If you want to become a youth worker or improve your skills as one, you might want to enrol in this course on youth work and leadership.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Color Psychology will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Color Psychology will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Color Psychology and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Color Psychology is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Color Psychology. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Color Psychology will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Welcome to Lifehacking with Color Psychology Introduction: Use Color to Ramp up Your Influence 00:03:00 What Is Color and How Can It Affect You? 00:03:00 Section 02: Taste the Rainbow: The Warm Colors Red: Warning. -This Lecture Is Not For People With High Blood Pressure! 00:06:00 Orange: Use This Color Trick to Be More Productive At Work 00:03:00 Yellow: Could This Color Be Disturbing the Peace at Home? 00:05:00 Section 03: Cool Like That: The Cool Colors Green: Your Best Friend on a Busy Tuesday at Work 00:06:00 Blue: This Power Color Can Help Get You the Vote or the Job. 00:07:00 Purple: A Go-To Color for Gurus 00:03:00 Section 04: The Big Crayon Box: "Special" Colors Brown and Tan: The Best Colors to Help Salvage Your Reputation. 00:07:00 Silver and Gray: For Modern People Only 00:02:00 White: How to Make Your Website More Professional. 00:04:00 Black: Learn why this Color is Best Kept OUT of the Classroom. 00:05:00 Pink: How This Color Will Help Your Sports Team Win Again and Again. 00:04:00 Section 05: Putting It All Together Case Study #1: Influence the Audience's Mood through Color in Film/Animation 00:08:00 Case Study #2: What I Wore to my Last Job Interview 00:08:00 Case Study #3: How to Use Color Psychology to Boost Your Website (New Site) 00:13:00 Section 06: Updates, Extras, and Goodies Thank You for Taking This Course 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Mastering Listening Skills course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Mastering Listening Skills course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Mastering Listening Skills and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Mastering Listening Skills course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Mastering Listening Skills course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Mastering Listening Skills will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: What are Good Listening Skills? Introduction 00:06:00 Module 02: Difference between Active and Passive Listening What are Good Listening Skills? 00:04:00 Pay Attention 00:03:00 Show That You're Listening 00:04:00 Provide Feedback 00:04:00 Defer Judgment 00:04:00 Respond Appropriately 00:04:00 Introduction to Mastering Listening Skills Difference Between Active and Passive Listening 00:04:00 What is Active Listening 00:04:00 What is Passive Listening? 00:04:00 How Non-verbal Cues Are a Part of Listening 00:04:00 Verbal Ques for Active Listening 00:04:00 How to Really Listen to Someone 00:05:00 Module 03: Difference between Listening and Hearing Difference between Listening and hearing 00:04:00 Reasons We Hear What We Want To Hear 00:04:00 We Only Hear What We Want to Hear 00:05:00 Are You Really Listening, or Just Waiting to Talk? 00:05:00 How to Really Listen to Someone 00:05:00 Module 04: Ways to Improve Your Listening Skills Ways to Improve Your Listening Skills 00:04:00 Demonstrate Your Listening Skills By Paraphrasing 00:04:00 Make Consistent Eye Contact 00:04:00 Ask Open Ended Questions 00:04:00 Show You're A Good Listener By Nodding 00:03:00 Listen To Understand 00:04:00 Module 05: Types of Listening Types of Listening 00:03:00 Appreciative Listening 00:04:00 Empathic Listening 00:03:00 Comprehensive Listening 00:05:00 Discerning Listening 00:04:00 Evaluative Listening 00:04:00 Module 06: Benefits of Good Listening Skills Benefits of Good Listening Skills 00:04:00 You Become a Better Student 00:04:00 You Become a Better Friend 00:03:00 People Will Perceive You as Intelligent and Perceptive 00:03:00 Help Your Public Speaking 00:04:00 Benefits of Listening 00:04:00 Module 07: Conclusion Review 00:04:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Car & Light Vehicle Maintenance with Repairing will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Car & Light Vehicle Maintenance with Repairing will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Car & Light Vehicle Maintenance with Repairing and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Car & Light Vehicle Maintenance with Repairing is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Car & Light Vehicle Maintenance with Repairing. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Car & Light Vehicle Maintenance with Repairing will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01 Chapter 01: Safety Rules & Introduction to Tools 01:00:00 Chapter 02: General Maintenance 01:00:00 Chapter 03: Dashboard Indicator Lights 00:30:00 Chapter 04: Tires 01:00:00 Chapter 05: Internal Combustion Engines & Engine Oil 01:00:00 Chapter 06: The Cooling System 00:00:00 Module 02 Chapter 07: The Fuel System 00:00:00 Chapter 08: The Electrical System 00:00:00 Chapter 09: The Drive Train 00:30:00 Chapter 10: Brakes 00:30:00 Chapter 11: The Auto Repair Industry 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Advisor Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Advisor Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Advisor Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Advisor Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Advisor Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Advisor Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: CRM Databases CRM Databases 00:21:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 07: Introduction to Customer Service Introduction to Customer Service 00:23:00 Module 08: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:12:00 Module 09: Customer Service Communication Strategies Customer Service Communication Strategies 00:24:00 Module 10: Building Rapport Over the Phone Building Rapport Over the Phone 00:24:00 Module 11: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:28:00 Module 12: Problem Solving over the Phone Problem Solving over the Phone 01:04:00 Module 13: Time Management Time Management 00:35:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Entrepreneurs Business Planning course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Entrepreneurs Business Planning course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Entrepreneurs Business Planning and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Entrepreneurs Business Planning course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Entrepreneurs Business Planning course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Entrepreneurs Business Planning will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction to Business Plan for Entrepreneurs Business Plan for Entrepreneurs Achieve Your Short & Long Term Goals preview 00:04:00 Module 01: Things to Consider Before Starting a Business Plan Things to Consider Before Starting a Business Plan 00:04:00 Lesson 01 Identify Your Skills 00:04:00 Lesson 02 Audit the Market Demand of Your Idem 00:04:00 Lesson 03 Check for Availability of Resources 00:04:00 Lesson 04 Work on a Financial Plan 00:03:00 Lesson 05 Be Ready to Face Failure 00:03:00 Module 02: The Elements of a Business Plan The Elements of a Business Plan 00:03:00 Lesson 01 Mission Statement (Company Overview) 00:04:00 Lesson 02 Marketplace Opportunity 00:05:00 Lesson 03 Product/Service Information 00:04:00 Lesson 04 Sales/Market Plan 00:04:00 Lesson 05 Financials 00:04:00 Module 03: Who Are You Writing the Business Plan For Who Are You Writing the Business Plan For 00:04:00 Lesson 01 You Want to Start a Business 00:03:00 Lesson 02 You Own an Established Firm and are Seeking Help 00:04:00 Lesson 03 You Need to Determine Your Objectives 00:04:00 Lesson 04 You're Trying to Predict the Future 00:04:00 Lesson 05 You Want to Use it to Raise Money 00:03:00 Module 04: The Purpose of a Business Plan The Purpose of a Business Plan 00:03:00 Lesson 01 Provide a Road Map 00:04:00 Lesson 02 Understand What to Focus On 00:04:00 Lesson 03 Raise finance 00:04:00 Lesson 04 Manage your Business Effectively 00:04:00 Lesson 05 Enlightening Executive Talent 00:04:00 Module 05: How a Business Plan Can Help with Long Term Success How a Business Plan Can Help with Long Term Success 00:04:00 Lesson 01 A Business Plan Is Simply a Must-Have for Some Businesses 00:05:00 Lesson 02 A Business Plan Helps You Make Decisions 00:03:00 Lesson 03 A Business Plan Can Be a Reality Check 00:05:00 Lesson 04 A Business Plan Can Give You New Ideas 00:05:00 Lesson 05 A Business Plan Creates an Action Plan 00:03:00 Module 06: Reasons You Need a Business Plan Reasons You Need a Business Plan 00:04:00 Lesson 01 Gain a Deep Understanding of Your Market 00:03:00 Lesson 02 Hold Yourself Accountable 00:04:00 Lesson 03 Know Your Message 00:05:00 Lesson 04 Confirm the Math 00:06:00 Lesson 05 Iron Out Possible Kinks 00:04:00 Module 07: Conclusion Review 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Professional Certificate in Leading and Managing Effective Teams aims to enhance the knowledge and skills of participating individuals in order to understand the dynamics of team building, leadership role in enhancing team performance and subsequently overall organizational performance. The course makes it easy to understand the basic idea of bringing people together to work on shared goals and successfully achieve team results.   Learning Outcomes After the successful completion of the certificate, the student will be able to know: The relationships between leaders of workgroups, and leaders of the organization. The influence of leadership on groups and teams. Evaluate the characteristics of an effective workgroup and team. What are Leadership Styles and their types? Understanding the Relationship between Leadership Styles & Organisational Performance. Understanding the Leadership Grid. Defining a Team, its features, and purposes. Types of Team Roles. The Five Dysfunctions of a Team. Critical Role of Trust in Teams. What is Conflict and conflict resolution? Understanding Toxic Triangle. What are Followers and their types? What are Ineffective Leaders? Kellerman's Seven Types of Bad Leadership VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Leadership Influences: Individual, Team and The Organisation Self-paced pre-recorded learning content on this topic. QUIZ - Understanding Leadership Influences Individual, Team and The Organisation. Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor HR Manager, Team Leader Project Manager Key Human Resources Roles Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Develop confidence and clarity in your public speaking skills. This training equips you with the tools to engage, persuade, and deliver impactful presentations effectively.

Discover the science of happiness and well-being with our Positive Psychology Course. Explore the principles and practices of positive psychology to enhance your mental health, resilience, and overall life satisfaction. Learn practical strategies for cultivating positive emotions, building meaningful relationships, and finding purpose and fulfillment in your daily life. Whether you're seeking personal growth or professional development, this course offers valuable insights and tools to help you thrive and flourish.