In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.
Being a leader can take you into vulnerable places - the unfamiliar, high expectations and high visibility, with everyone looking to you for guidance in the big moments. It is natural for doubts to creep in, including the echoes of past knock-backs, put-downs, pressures, stereotyping and internalised oppression.
Bekah Legg, CEO of Restored, leads this webinar on how to raise our families with a culture of consent in a highly sexualised world.
Join Heidi Steel for an insightful webinar, "Embracing Autonomy: How Unschooling Supports and Empowers PDA Children," where she will delve into the world of unschooling and its profound impact on children with Pathological Demand Avoidance (PDA). In this webinar, you will learn how unschooling can provide an ideal environment for PDA children by honouring their autonomy, interests, and individual needs. She will explore how unschooling principles can help reduce anxiety and foster a sense of empowerment in PDA children. Heidi will share practical strategies and real-life examples of how unschooling can support the unique strengths and challenges of PDA children. During the webinar, we will cover topics such as: Understanding the unique needs and characteristics of PDA children How unschooling can create a supportive environment for PDA children Implementing unschooling strategies for PDA children A recording of this webinar is included and available for two weeks after the live event. These webinars are FREE for Unschooling Village Hub Members along with a back catalogue of Unschooling Webinars, regular live coaching sessions, and discounts on coaching and mentoring services. Sign up for just £20 per month. Yes! I want to join the LPL Unschooling Village Hub