Manage Expectations Before They Manage You! Manage Expectations Before They Manage You! The first rule of managing expectations is to know what they are. Since many expectations are unvoiced (and sometimes not even known by those with the expectations!) the project manager may find that the otherwise successful results of a project fail because someone's expectations were not met. This session presents techniques for exposing and managing those unvoiced and deadly expectations. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Duration 3 Days 18 CPD hours This course is intended for Application developers who want to build cloud-native applications or redesign existing applications that will run on Google Cloud Platform Overview This course teaches participants the following skills: Use best practices for application development. Choose the appropriate data storage option for application data. Implement federated identity management. Develop loosely coupled application components or microservices. Integrate application components and data sources. Debug, trace, and monitor applications. Perform repeatable deployments with containers and deployment services. Choose the appropriate application runtime environment; use Google Container Engine as a runtime environment and later switch to a no-ops solution with Google App Engine flexible environment. Learn how to design, develop, and deploy applications that seamlessly integrate components from the Google Cloud ecosystem. This course uses lectures, demos, and hands-on labs to show you how to use Google Cloud services and pre-trained machine learning APIs to build secure, scalable, and intelligent cloud-native applications. Best Practices for Application Development Code and environment management. Design and development of secure, scalable, reliable, loosely coupled application components and microservices. Continuous integration and delivery. Re-architecting applications for the cloud. Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK How to set up and use Google Cloud Client Libraries, Google Cloud SDK, and Google Firebase SDK. Lab: Set up Google Client Libraries, Cloud SDK, and Firebase SDK on a Linux instance and set up application credentials. Overview of Data Storage Options Overview of options to store application data. Use cases for Google Cloud Storage, Cloud Firestore, Cloud Bigtable, Google Cloud SQL, and Cloud Spanner. Best Practices for Using Cloud Firestore Best practices related to using Cloud Firestore in Datastore mode for:Queries, Built-in and composite indexes, Inserting and deleting data (batch operations),Transactions,Error handling. Bulk-loading data into Cloud Firestore by using Google Cloud Dataflow. Lab: Store application data in Cloud Datastore. Performing Operations on Cloud Storage Operations that can be performed on buckets and objects. Consistency model. Error handling. Best Practices for Using Cloud Storage Naming buckets for static websites and other uses. Naming objects (from an access distribution perspective). Performance considerations. Setting up and debugging a CORS configuration on a bucket. Lab: Store files in Cloud Storage. Handling Authentication and Authorization Cloud Identity and Access Management (IAM) roles and service accounts. User authentication by using Firebase Authentication. User authentication and authorization by using Cloud Identity-Aware Proxy. Lab: Authenticate users by using Firebase Authentication. Using Pub/Sub to Integrate Components of Your Application Topics, publishers, and subscribers. Pull and push subscriptions. Use cases for Cloud Pub/Sub. Lab: Develop a backend service to process messages in a message queue. Adding Intelligence to Your Application Overview of pre-trained machine learning APIs such as Cloud Vision API and Cloud Natural Language Processing API. Using Cloud Functions for Event-Driven Processing Key concepts such as triggers, background functions, HTTP functions. Use cases. Developing and deploying functions. Logging, error reporting, and monitoring. Managing APIs with Cloud Endpoints Open API deployment configuration. Lab: Deploy an API for your application. Deploying Applications Creating and storing container images. Repeatable deployments with deployment configuration and templates. Lab: Use Deployment Manager to deploy a web application into Google App Engine flexible environment test and production environments. Execution Environments for Your Application Considerations for choosing an execution environment for your application or service:Google Compute Engine (GCE),Google Kubernetes Engine (GKE), App Engine flexible environment, Cloud Functions, Cloud Dataflow, Cloud Run. Lab: Deploying your application on App Engine flexible environment. Debugging, Monitoring, and Tuning Performance Application Performance Management Tools. Stackdriver Debugger. Stackdriver Error Reporting. Lab: Debugging an application error by using Stackdriver Debugger and Error Reporting. Stackdriver Logging. Key concepts related to Stackdriver Trace and Stackdriver Monitoring. Lab: Use Stackdriver Monitoring and Stackdriver Trace to trace a request across services, observe, and optimize performance.
Duration 3 Days 18 CPD hours This course is intended for Network Security Operations Workload Application Administrators Security Operations Field Engineers Network Engineers Systems Engineers Technical Solutions Architects Cisco Integrators and Partners Overview After taking this course, you should be able to: Define the Cisco telemetry and analytics approach. Explore common scenarios that Cisco Tetration Analytics can solve. Describe how the Cisco Tetration Analytics platform collects telemetry and other context information. Discuss how relative agents are installed and configured. Explore the operational aspects of the Cisco Tetration Analytics platform. Describe the Cisco Tetration Analytics support for application visibility or application insight based on the Application Dependency Mapping (ADM) feature. List the concepts of the intent-based declarative network management automation model. Describe the Cisco Tetration policy enforcement pipeline, components, functions, and implementation of application policy. Describe how to use Cisco Tetration Analytics for workload protection in order to provide a secure infrastructure for business-critical applications and data. Describe Cisco Tetration Analytics platform use cases in the modern heterogeneous, multicloud data center. List the options for the Cisco Tetration Analytics platform enhancements. Explain how to perform the Cisco Tetration Analytics administration. This course teaches how to deploy, use, and operate Cisco© Tetration Analytics? platform for comprehensive workload-protection and application and network insights across a multicloud infrastructure. You will learn how the Cisco Tetration Analytics platform uses streaming telemetry, behavioral analysis, unsupervised machine learning, analytical intelligence, and big data analytics to deliver pervasive visibility, automated intent-based policy, workload protection, and performance management. Exploring Cisco Tetration Data Center Challenges Define and Position Cisco Tetration Cisco Tetration Features Cisco Tetration Architecture Cisco Tetration Deployment Models Cisco Tetration GUI Overview Implementing and Operating Cisco Tetration Explore Data Collection Install the Software Agent Install the Hardware Agent Import Context Data Describe Cisco Tetration Operational Concepts Examining Cisco Tetration ADM and Application Insight Describe Cisco Tetration Application Insight Perform ADM Interpret ADM Results Application Visibility Examining Cisco Tetration Intent-Based Networking Describe Intent-Based Policy Examine Policy Features Implement Policies Enforcing Tetration Policy Pipeline and Compliance Examine Policy Enforcement Implement Application Policy Examine Policy Compliance Verification and Simulation Examining Tetration Security Use Cases Examine Workload Security Attack Prevention Attack Detection Attack Remediation Examining IT Operations Use Cases Key Features and IT Operations Use Cases Performing Operations in Neighborhood App-based Use Cases Examining Platform Enhancement Use Cases Integrations and Advanced Features Third-party Integration Examples Explore Data Platform Capabilities Exploring Cisco Tetration Analytics Administration Examine User Authentication and Authorization Examine Cluster Management Configure Alerts and Syslog Additional course details: Nexus Humans Cisco Implementing Cisco Tetration Analytics v1.0 (DCITET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Tetration Analytics v1.0 (DCITET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Learn effective strategies and leadership skills to thrive in today's remote work landscape. Elevate your team's performance, no matter where they are located. Course overview Duration: 1 day (6.5 hours) Remote teams present a specific set of challenges to their managers. Such challenges include communication, task allocation and performance management. This workshop is designed for managers who run teams that spread over more than one location, nationally or internationally, and who wish to find ways to enhance teamworking in these conditions. Objectives By the end of the course you will be able to: Identify key actions to take to manage team performance remotely Implement a communications plan for use within the team Allocate tasks to team members to build a culture of teamworking across the different locations Involve your team members in planning team activities Use visits to each location to maximum effect Content Communication to ensure inclusivity How do team members find out the latest news? Identifying what needs to be known by all A team communication plan Effective virtual meetings Manage performance from a distance Principles of Smart Working Involving the team in planning activities Allocating tasks and objectives across the team Identifying areas of expertise Deciding key areas of responsibility per location Identifying, and dealing with, the different levels of performance Maximising time in each location Setting the tone of a visit – from ‘inspection’ to ‘social call’ Considering what team members expect and need from your presence Identifying what needs to be prepared by the team for your visit Making contact with your team members while you are there Action planning Identifying and planning next steps
The Management and Leadership for Business Administration will help you initiate a course of action and take advantage of opportunities that arise within organizations. You will develop the necessary critical thinking and analytical skills to make any business a success. You will explore the nuances of strategic planning, leadership principles and practices, and performance management. The course will provide the concepts and tools to establish long-term visions and goals for an organization and to effectively manage daily routines in a dynamic work environment - regardless of the type of organization or the particular area of a business. This course will further develop your human resources consulting skills as you will work with real business clients. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Management and Leadership for Business Administration is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Description: Project management involves skills and expertise which can help to run small to large projects in a very efficient way. Project management basically involves breaking down the workload into smaller sections and delegate the responsibilities to abled supervisors. Professional Project Management Diploma will give you all the knowledge about it. In this course, firstly, you will learn about the basics of project management. You will also learn work and resource breakdown structure, preparation of a basic schedule, project planning worksheet, etc. After that, you will get to know how to plan, sell and prepare a project, the role of a project manager, budgeting, teamwork and development, communication, etc. This course contents will help you to be better prepared for the future. Learning Outcomes: Narrate what has been mean by a project Decode what it means by a project management Locate the benefits of projects Recognise the stages of a project's life cycle Learn of selling ideas as well as making presentations linked to a project Learn how to prioritise projects Commence conceptualising the project, involving goals, as well as vision statements Apply project planning tools Learn how you can contribute to build a Statement of Work Realise what has been meant by a project Locate the steps that must be taken to accomplish projects on time as well as on budget Achieve a better capability so as to sell your ideas as well as prepare presentations Learn how to have knowledge of simple methods as well as tools to plan along with track your project Learn the techniques to keep the team motivated and focused at the same time. Realise what has been meant by a project Differentiate between a Project Charter as well as Statement of Work (SOW) Apply a SOW to commence your project planning Generate a Work Breakdown Structure so as to determine tasks required for completing a small project Produce a project schedule rooted on project tasks along with the resources Build a Resource Breakdown Structure in order to fix specific resources required for completing a small project Accomplish a Project Planning Worksheet in order to act like a touchstone for your project completion Recognise your project's tasks as well as resources Give orders for tasks applying the Work Breakdown Structure Make schedule tasks skilfully Exploit the fundamental planning tools for example, a Gantt chart, PERT diagram, as well as network diagram Make a project budget Rectify the project budget as well as schedule to attain targets Identify and manage risks Recognise and learn to manage risks Make a final project strategy Implement and make an end to a project Improvise as well as manage a change control formula Think thoroughly when selecting a project team Create the best of an assigned team Assist team switch on to different stages to be a high-functioning unit Boost productivity at team meetings Give rewards and inspire your team Enhance and apply a communication plan Have regular communications with sponsors and executives more positively Recognise plans to deal with problem with team members Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Professional Project Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Professional Project Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Professional Project Management Diploma - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Performance Management 00:19:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Professional Project Management Diploma - Old Version Module - 1 Defining Projects and Project Management 00:15:00 The Role of a Project Manager 00:05:00 Pre-Assignment Review 00:15:00 How Can Projects Help Me? 00:15:00 A Project's Life Cycle 00:15:00 Selling a Project 00:15:00 Creating a Vision 00:05:00 Project Goals 00:15:00 Laying Out the Project 00:15:00 Module - 2 Project Risks 00:15:00 Contingency Planning 00:15:00 What Really Needs To Be Done? 00:30:00 The Work Breakdown Structure 00:15:00 Planning Tools 00:30:00 Budgets 00:15:00 Teamwork 00:15:00 Developing Teams 00:30:00 Aspirinia 00:00:00 Closing Out a Project 00:15:00 Team Meetings 00:30:00 Project Presentations 00:15:00 Module - 3 Project Management Basics 00:15:00 Beginning the Project Planning 00:30:00 The Work Breakdown Structure 00:15:00 Preparing a Basic Schedule 00:15:00 Resource Breakdown Structure 00:17:00 Project Planning Worksheet 00:15:00 Module - 4 What Really Needs To Be Done? 00:15:00 The Work Breakdown Structure 00:15:00 Scheduling Techniques 00:30:00 Budgeting Tips and Tricks 00:15:00 Assessing Project Risks 00:15:00 Preparing the Final Plan 00:15:00 Making it Fit 00:15:00 The Execution Phase 00:15:00 Controlling Changes 00:15:00 Closing Out a Project 00:15:00 Module - 5 Choosing the Project Team 01:00:00 Building a Winning Team 00:30:00 Managing Team Meetings 00:30:00 Easy Ways to Reward Your Team 00:30:00 Developing a Communication Plan 00:30:00 Communicating with Sponsors and Executives 00:30:00 Dealing with Problem Team Members 00:30:00 Mock Exam Mock Exam- Professional Project Management Diploma 00:30:00 Final Exam Final Exam- Professional Project Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Level 5 Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Level 5 Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills course. ******Courses are included in this Bundle Course: Course 01: Level 5 Negotiation Skills Course 02: Creating a Business Start-Up Course 03: Level 2 Certificate in Business Management Course 04: Level 2 Diploma in Business Administration ******Others included in this Level 5 Negotiation Skills bundle course: Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of this Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Creating a Business Start-Up*** Course Curriculum: Module 01: Fundamental Steps for a Business Start-up Module 02: Strategic Thinking about New Business Module 03: The Best Business Ideas for You Module 04: Developing a Start-up Business Plan ---------------- ***Level 2 Certificate in Business Management*** Course Curriculum: Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- ***Level 2 Diploma in Business Administration*** Course Curriculum: Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms ---------------- Assessment Method After completing each module of the Level 5 Negotiation Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Negotiation Skills course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included
Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Register on the Diploma in Talent Management and Acquisition today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Diploma in Talent Management and Acquisition is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Diploma in Talent Management and Acquisition Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Diploma in Talent Management and Acquisition, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 1: Introduction Unit 1: Welcome to the Course 00:05:00 Unit 2: Highlights of this Course 00:02:00 Unit 3: Little Activity Before We Begin 00:01:00 Section 2: Core Concepts of Talent Management Unit 1: What is Talent Management 00:03:00 Unit 2: Responsibilities of Talent Management Manager & Professionals 00:02:00 Unit 3: Talent Management - The Pillar of Successful Business 00:03:00 Unit 4: Benefits of Talent Management: How Your Business Can Benefit From it 00:02:00 Section 3: Top Reasons Why Employees Leave an Organisation Unit 1: Top 5 Reasons Why Employees Leave an Organisation 00:04:00 Unit 2: Reasons of Employee Resignation 00:03:00 Section 4: Understanding the Needs and Mindset of Employee Unit 1: The Most Useful Technique to Understand Employee's Needs 00:04:00 Unit 2: Practical, Real Life Example of Retaining Top Employees & Keeping Them Engaged 00:06:00 Section 5: Steps to Create an Effective Talent Management Plan Unit 1: Steps in Talent Management Process 00:02:00 Section 6: Talent Acquisition Unit 1: What is Talent Acquisition and How it is Different from Recruitment 00:02:00 Unit 2: Steps for Talent Acquisition 00:05:00 Unit 3: Top Selection Tests to Check Candidate's Potential 00:04:00 Unit 4: Manpower Estimation Template 00:01:00 Section 7: How to Develop High Potential Employees Unit 1: Creating a High Performance Workforce 00:05:00 Unit 2: Understanding the Difference Between Training & Development 00:02:00 Unit 3: Why Talent Development Process is Important for Employees 00:02:00 Unit 4: How Talent Development Helps in Running the Business Smoothly 00:03:00 Unit 5: Steps in Developing the Talent 00:02:00 Section 8: Evaluating Performance Unit 1: Performance Management 00:02:00 Unit 2: Performance Appraisal 00:01:00 Unit 3: Tools for Performance Appraisal 00:06:00 Section 9: "SMR" - How You Can Retain the Employees Using This Formula Unit 1: 'SMR' - How You Can Retain the Employees Using This Formula 00:04:00 Section 10: How to Retain High Potential Employees Unit 1: Employee Retention Programs 00:02:00 Unit 2: Onboarding Correctly 00:06:00 Unit 3: Career Planning & Development 00:04:00 Unit 4: Job Promotions 00:05:00 Unit 5: Using Motivators (Financial & Non- Financial Incentives) 00:05:00 Unit 6: Maintaining Work-Life Balance 00:02:00 Section 11: Bonus Section: Achieving Business Goals with Talent Management Strategy Unit 1: Return on Investment (ROI) on Talent Management 00:03:00 Unit 2: Achieving Business Goals with The Help of Talented Workforce 00:04:00 Unit 3: Little Activity Before We Began - Here's What You Learnt e 00:02:00 Section 12: Conclusion Unit 1: Conclusion 00:01:00 Resources Resources - Diploma in Talent Management and Acquisition 00:00:00 Assignment Assignment - Diploma in Talent Management and Acquisition 5 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.