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43859 PE courses

Customer Service (Second Edition)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Customer Service (Second Edition)
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MongoDB, Express, Angular and Node.js Fundamentals

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This course is ideal for beginners and intermediate frontend developers who want to become full-stack developers. You will need some prior working knowledge of JavaScript and MongoDB as we skim over its basics and get straight to work. Overview At the end of this day, students should be able to: Understand the MEAN architecture Create RESTful APIs to complete CRUD tasks Build a blogging application with basic features Describe best practices to secure node applications Implement authentication and authorization Create simple animations using Angular Perform unit testing on Angular applications MongoDB, Express, Angular and Node.js Fundamentals begins by demystifying the MEAN architecture. You will review the features of the JavaScript technologies, frameworks, or libraries that make up a MEAN stack. You will also understand how to develop a RESTful API using Node.js, Express.js, and MongoDB Atlas. This course will enable you to discover how to build a blogging application using the MEAN stack. Next, you will learn about authentication using MEAN, and explore the features of Angular, such as pipes, reactive forms, modules and optimizing apps, animations and unit testing, and much more. By the end of the course, you will have all of the knowledge you need to become a pro at developing efficient web applications using JavaScript technologies. Introduction to the MEAN stack MEAN Architecture Demystification Getting Started with Node Activity 1: Creating an HTTP Server for a Blogging Application Understanding Callbacks, Event loop and EventEmitters in Node Understanding Buffers, Streams and Filesystem in Node Activity 2: Streaming Data to a File Developing RESTful APIs to perform CRUD operations Getting Started with RESTful APIs Getting started with MongoDB Atlas Activity 3: Connecting the Node Application with MongoDB Atlas Getting Started with Express Activity 4: Creating Express API Route and Controller Activity 5: Testing Fully Functional RESTful API Beginning Frontend Development with Angular CLI Getting Started with Angular CLI Using Components, Directives, Services, and Making HTTP Requests in Angular Activity 6: Designing the Frontend and Components for the Blogging Application Activity 7: Writing Services and Making HTTP Request Calls to an API Understanding Angular Forms and Routing Activity 8: Creating a Form Application Using the Reactive/Model-Driven Method Activity 9: Creating and Validating Different Forms Using the Template and Reactive Driven Method Activity 10: Implementing a Router for the Blogging Application Understanding MEAN Stack Security Node Security and Best Practices Node Application Authentication with JSON Web Token (JWT) Activity 11: Securing the RESTful API Node Application Authentication with Passport Activity 12: Creating a Login Page to Allow Authentication with Twitter Using Passport Strategies Angular Declarables, Bootstrapping, and Modularity Using Inbuilt Pipes, Custom Pipes, Custom Directives, and Observables Activity 13: Communicating Between Two Components Using Observable Angular Bootstrapping and Modularity Activity 14: Creating a Lazy Loaded Application Testing and Optimizing Angular Applications Angular Animations and Latest Angular Features Activity 15: Animating the Route Transition Between the Blog Post Page and View Post Page of the Blogging Application Optimizing Angular Applications Testing Angular Applications Activity 16: Performing Unit Testing on the App Root Component and Blog-Post Component Overview on the new features in Angular

MongoDB, Express, Angular and Node.js Fundamentals
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Building Batch Data Analytics Solutions on AWS

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for: Data platform engineers Architects and operators who build and manage data analytics pipelines Overview In this course, you will learn to: Compare the features and benefits of data warehouses, data lakes, and modern data architectures Design and implement a batch data analytics solution Identify and apply appropriate techniques, including compression, to optimize data storage Select and deploy appropriate options to ingest, transform, and store data Choose the appropriate instance and node types, clusters, auto scaling, and network topology for a particular business use case Understand how data storage and processing affect the analysis and visualization mechanisms needed to gain actionable business insights Secure data at rest and in transit Monitor analytics workloads to identify and remediate problems Apply cost management best practices In this course, you will learn to build batch data analytics solutions using Amazon EMR, an enterprise-grade Apache Spark and Apache Hadoop managed service. You will learn how Amazon EMR integrates with open-source projects such as Apache Hive, Hue, and HBase, and with AWS services such as AWS Glue and AWS Lake Formation. The course addresses data collection, ingestion, cataloging, storage, and processing components in the context of Spark and Hadoop. You will learn to use EMR Notebooks to support both analytics and machine learning workloads. You will also learn to apply security, performance, and cost management best practices to the operation of Amazon EMR. Module A: Overview of Data Analytics and the Data Pipeline Data analytics use cases Using the data pipeline for analytics Module 1: Introduction to Amazon EMR Using Amazon EMR in analytics solutions Amazon EMR cluster architecture Interactive Demo 1: Launching an Amazon EMR cluster Cost management strategies Module 2: Data Analytics Pipeline Using Amazon EMR: Ingestion and Storage Storage optimization with Amazon EMR Data ingestion techniques Module 3: High-Performance Batch Data Analytics Using Apache Spark on Amazon EMR Apache Spark on Amazon EMR use cases Why Apache Spark on Amazon EMR Spark concepts Interactive Demo 2: Connect to an EMR cluster and perform Scala commands using the Spark shell Transformation, processing, and analytics Using notebooks with Amazon EMR Practice Lab 1: Low-latency data analytics using Apache Spark on Amazon EMR Module 4: Processing and Analyzing Batch Data with Amazon EMR and Apache Hive Using Amazon EMR with Hive to process batch data Transformation, processing, and analytics Practice Lab 2: Batch data processing using Amazon EMR with Hive Introduction to Apache HBase on Amazon EMR Module 5: Serverless Data Processing Serverless data processing, transformation, and analytics Using AWS Glue with Amazon EMR workloads Practice Lab 3: Orchestrate data processing in Spark using AWS Step Functions Module 6: Security and Monitoring of Amazon EMR Clusters Securing EMR clusters Interactive Demo 3: Client-side encryption with EMRFS Monitoring and troubleshooting Amazon EMR clusters Demo: Reviewing Apache Spark cluster history Module 7: Designing Batch Data Analytics Solutions Batch data analytics use cases Activity: Designing a batch data analytics workflow Module B: Developing Modern Data Architectures on AWS Modern data architectures

Building Batch Data Analytics Solutions on AWS
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Developing Emotional Intelligence

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to recognize and manage their emotions, behaviors and impulses and apply these skills to the world around them. Overview Upon successful completion of the Developing Emotional Intelligence course, participants will have the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. In this course, students will develop the skill of emotional intelligence to help maximize personal and professional success. Module One: Getting Started Getting Started Module Two: Introduction to Emotional Intelligence Defining Emotional Intelligence The Importance of EI Who Needs It? What Are Emotions? EQ vs. IQ Practical Illustration Module Three: The Components of EI Self-Management Self-Awareness Social Skills Internal Motivation Empathy Practical Illustration Module Four: Tools to Gain Control Journaling Meditation and Mindfulness Identifying Emotional Triggers Breathing Techniques Taking a Break Practical Illustration Module Five: Verbal Communication Skills Active Listening Asking Questions Consider Your Audience Choosing Your Words Be Authentic Practical Illustration Module Six: Nonverbal Communication Skills Body Language Tone Matters Facial Expressions Eye Contact Distance and Personal Space Practical Illustration Module Seven: Managing Relationships With Others Building Rapport Respond, Don?t React Show Gratitude Finding Common Ground Setting Boundaries Practical Illustration Module Eight: Overcoming Obstacles Recognizing and Admitting Failure Disagreeing Constructively Staying Cool Under Pressure Be Open to Perspectives The Power of Forgiveness Practical Illustration Module Nine: Application to Business Practices Working as a Team Setting Business Goals Interviewing for Successful Hires Giving and Receiving Feedback Customer Experience and Rapport Practical Illustration Module Ten: Benefits of Being Emotionally Aware Strong Interpersonal Relationships Able to Manage Change Reduced Stress and Anxiety Improved Decision Making Boosts Employee Morale Practical Illustration Module Eleven: Making an Impact Creating a Powerful First Impression Maintaining Your Composure Inspiring Leadership Gaining Self-Confidence Patience and Practice Practical Illustration Module Twelve: Wrapping Up Words from the Wise Additional course details: Nexus Humans Developing Emotional Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Emotional Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Developing Emotional Intelligence
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Cisco Optical Technology Intermediate (OPT200)

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Technical professionals who are responsible for installation, deployment, and maintenance of the Cisco ONS 15454 MSTP network Network operations, planners, and designers Network operations engineers Overview Upon completing this course, the learner will be able to meet these overall objectives: Connect to a Cisco ONS 15454 MSTP chassis using Cisco Transport Controller (CTC) Identify Node configurations according to card population Provision DWDM circuits using the Cisco Transport Controller (CTC) Conduct performance monitoring, alarm verification, and fault isolation Provision M12 WSS in linear and M6 SMR nodes in ring topologies Configuration options for the any rate muxponder and crossponder Perform Raman amplifier initialization Isolate optical network issues In this course, you will learn the skills necessary to deploy a Cisco Network Convergence System (NCS) 2000 Series network. You will also learn how to perform node turnup. The course covers three shelf types, the Cisco ONS 15454 M12 Multiservice Transport Platform (MSTP), NCS 2006, and NCS 2002. You will learn how to deploy linear and ring dense-wavelength-division-multiplexing (DWDM) topologies. The course covers multiplexer-demultiplexer cards, Erbium-doped-fiber amplifier cards, Raman amplifiers, transponder cards, and the newest Cisco Any Rate muxponder cards and crossponder cards. These cards are used in terminal, amplifier, and reconfigurable optical add-drop multiplexer (ROADM) node configurations. You configure wavelength-selective switch (WSS) linear and single-module ROADM (SMR) rings. This Optical Technical Training Intermediate course covers 10-gigabit unprotected circuits and 10-gigabit protection using Y-cable, optical channel transport unit-2 (OTU-2), and protection switch module (PSM) cards. Learn more about this NCS 2000 training course below. Course Outline Lesson 1: CTC Operations Lesson 2: MSTP Topologies Lesson 3: Shelf and Card Installation Lesson 4: Fiber jumper installation Lesson 5: Linear Configurations Lesson 6: Node Turn-Up Lesson 7: Optical Channel Network Connection Circuits Lesson 8: Transponder and Optical Channel Client Connection Circuits Lesson 9: Multishelf Lesson 10: MSTP M6 SMR-Based Rings Lesson 11: 10-Gigabit Muxponder and Transponder Cards Lesson 12: 10-Gigabit with Y-Cable Protection Lesson 13: Alternative 10-GB Protection (PSM and OTU-2) Lesson 14: Any Rate Muxponder and Crossponder Lesson 15: Raman Amplifier Lesson 16: 40- and 100-Gigabit Transponder and Muxponder Lesson 17: Troubleshooting Additional course details: Nexus Humans Cisco Optical Technology Intermediate (OPT200) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Optical Technology Intermediate (OPT200) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Optical Technology Intermediate (OPT200)
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Red Hat Application Development I: Programming in Java EE (AD183)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course is designed for Java developers who want to learn more about the specifications that comprise the world of Java Enterprise Edition (Java EE), Proficiency in developing Java SE applications, with 2+ years of experience required, Proficiency in using an IDE such as Red Hat Developer Studio or Eclipse, Experience with Maven is recommended but not required. Overview Red Hat Application Development I: Programming in Java EE Virtual Training exposes experienced Java Standard Edition (Java SE) developers to the world of Java Enterprise Edition (Java EE). As an experienced Java Standard Edition (Java SE) developer, this course introduces you to the world of Java Enterprise Edition (Java EE). You will learn about the various specifications that make up Java EE. Through hands-on labs, you will transform a simple Java SE command line application into a multi-tiered enterprise application using various Java EE specifications, including Enterprise Java Beans, Java Persistence API, Java Messaging Service, JAX-RS for REST services, Contexts and Dependency Injection (CDI), and JAAS for securing the application. This course is based on Red Hat© Enterprise Application Platform 7.0. 1 - TRANSITION TO MULTI-TIERED APPLICATIONS Describe Java EE features and distinguish between Java EE and Java SE applications. 2 - PACKAGE AND DEPLOY APPLICATIONS TO AN APPLICATION SERVER Describe the architecture of a Java EE application server, package an application, and deploy the application to an EAP server. 3 - CREATE ENTERPRISE JAVA BEANS Develop Enterprise Java Beans, including message-driven beans. 4 - MANAGE PERSISTENCE Create persistence entities with validations. 5 - MANAGE ENTITY RELATIONSHIPS Define and manage JPA entity relationships. 6 - CREATE REST SERVICES Create REST APIs using the JAX-RS specification. 7 - IMPLEMENT CONTEXTS AND DEPENDENCY INJECTION Describe typical use cases for using CDI and successfully implement it in an application. 8 - SECURE JAVA EE APPLICATIONS Use JAAS to secure a Java EE application. 9 - SECURE JAVA EE APPLICATIONS Use JAAS to secure a Java EE application. 10 - COMPREHENSIVE REVIEW OF RED HAT JBOSS DEVELOPMENT I: JAVA EE Demonstrate proficiency of the knowledge and skills obtained during the course. Additional course details: Nexus Humans Red Hat Application Development I: Programming in Java EE (AD183) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Application Development I: Programming in Java EE (AD183) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Red Hat Application Development I: Programming in Java EE (AD183)
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ISTQB Certified Tester, Advanced Level - Technical Test Analyst

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Developers, Functional Testers, Test Automation Specialists, Performance Specialists, Environment and Data Specialists, Security Specialists Prerequisites for taking part in the workshop: It is recommended that participants should have completed the ISTQB© Certified Tester Foundation Level certification, or have attended the workshop. Overview Defined tasks need to be structured according to the technical requirements and the internal structure of the system needs to be analysed in detail in order to achieve the expected level of quality and detect errors during development. The ISTQB© Advanced Level Technical Test Analyst certification will teach you on the basis of the current ISTQB© Advanced Level syllabus. The various procedures, techniques and tools for non-functional system testing will be explained, and you will then be in a position to apply these in your future work as a Technical Test Analyst. The three-day certification will be followed by a two-hour examination. During the workshop, our experienced trainers will fully prepare you for the ISTQB© Advanced Level Technical Test Analyst examination. Following on from the ISTQB© Certified Tester Foundation Level training, this workshop covers the increasing technical challenges faced by system testing in particular. Topic 1 Tasks of a Technical Test Analyst in risk-based testing Topic 2 Structure-based testing: Simple condition test, condition/decision test, modified condition/decision test, multiple condition test, path test, API test, selection of structure-based procedures Topic 3 Analytical testing methods: static analysis (control flow analysis, data flow analysis, improved maintainability/adaptability with static analysis, call graphs), dynamic analysis (detection of memory leaks/?rogue? pointers, analysis of system performance) Topic 4 Quality features in technical tests (ISO 25000 standard): Planning aspects of technical testing, security testing, reliability testing, performance testing, resource usage, maintainability testing, portability testing Topic 5 Review checklists (architecture and code reviews) Topic 6 Testing tools and automation, tool integration, test automation projects, specific testing tools Topic 7 Practical exercises on all core topics Notes In order to take the examination, you must show at least 18 months? practical experience as a tester and be certified at ISTQB© Foundation Level. Confirmation from your employer or from your reference customers are accepted as proof of practical experience. Additional course details: Nexus Humans ISTQB Certified Tester, Advanced Level - Technical Test Analyst training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ISTQB Certified Tester, Advanced Level - Technical Test Analyst course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

ISTQB Certified Tester, Advanced Level - Technical Test Analyst
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AJSPR - Advanced Junos Service Provider Routing

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for This course benefits individuals responsible for implementing, monitoring, and troubleshooting Layer 3 components of a service provider's network. Overview Describe the various OSPF link-state advertisement (LSA) types. Explain the flooding of LSAs in an OSPF network. Describe the shortest-path-first (SPF) algorithm. List key differences between OSPFv2 and OSPFv3. Describe OSPF area types and operations. Configure various OSPF area types. Summarize and restrict routes. Identify some scenarios in a service provider network that can be solved using routing policy or specific configuration options. Use routing policy and specific configuration options to implement solutions for various scenarios. Describe how to troubleshoot OSPF. Explain the concepts and operation of IS-IS. Describe various IS-IS link-state protocol data unit (LSP) types. List IS-IS adjacency rules and troubleshoot common adjacency issues. Configure and monitor IS-IS. Display and interpret the link-state database (LSDB). Perform advanced IS-IS configuration options. Implement IS-IS routing policy. Explain the default operation in multiarea IS-IS. Describe IS-IS address summarization methods. Configure and monitor a multiarea IS-IS network. Describe how to troubleshoot IS-IS. Describe basic BGP operation. List common BGP attributes. Explain the route selection process for BGP. Describe how to alter the route selection process. Configure some advanced options for BGP peers. Describe various BGP attributes in detail and explain the operation of those attributes. Manipulate BGP attributes using routing policy. Explain the causes for route instability. Describe the effect of damping on BGP routing. Explain the default behavior of damping on links. Control damping using routing policy. View damped routes using command-line interface (CLI) commands. Describe the operation of BGP route reflection. Configure a route reflector. Describe the operation of a BGP confederation. Configure confederations. Describe peering relationships in a confederation. Describe how to troubleshoot BGP. Describe how to troubleshoot routing policy. This five-day course is designed to provide students with detailed coverage of OSPF, IS-IS, BGP, and routing policy. Course Outline Course Introduction OSPF OSPFv2 Review Link-State Advertisements Protocol Operations OSPF Authentication OSPF Areas Review of OSPF Areas Stub Area Operation Stub Area Configuration NSSA Operation NSSA Configuration Route Summarization OSPF Case Studies and Solutions Virtual Links OSPF Multiarea Adjacencies External Reachability Troubleshooting OSPF Troubleshooting OSPF IS-IS Overview of IS-IS IS-IS PDUs Neighbors and Adjacencies Configuring and Monitoring IS-IS Advanced IS-IS Operations and Configuration Options IS-IS Operations IS-IS Configuration Options IS-IS Routing Policy Multilevel IS-IS Networks Level 1 and Level 2 Operations Multilevel Configuration Troubleshooting IS-IS Troubleshooting IS-IS BGP Review of BGP BGP Operations BGP Path Selection Options Configuration Options BGP Attributes and Policy?Part 1 BGP Policy Next Hop Origin and MED AS Path BGP Attributes and Policy?Part 2 Local Preference Communities Route Reflection and Confederations Route Reflection Operation Configuration and Routing Knowledge BGP Confederations BGP Route Damping Route Flap and Damping Overview Route Damping Parameters Configuring and Monitoring Route Damping Troubleshooting BGP Troubleshooting BGP Troubleshooting Policy Troubleshooting Policy

AJSPR - Advanced Junos Service Provider Routing
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CWS-314 Citrix App Layering and WEM Administration

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Built for experienced IT Professionals familiar with Citrix Virtual Apps and Desktops 7 in an on-premises environment or Citrix Cloud looking to expand their Citrix Virtual Apps and Desktops skills to an advanced level. Potential students include administrators or engineers responsible for the Citrix Apps and Desktop 7 Site. Overview After completing this course you should be able to: Configure Workspace Environment Management to improve the end user environment and virtual resource consumption Implement App Layering skills, for example how to create and administer OS, platform, application, elastic and user layers Migrate to Workspace Environment Management Students will learn to build and combine App Layers to optimize management of your app and desktop images and to implement Workspace Environment Management to improve log-on times, centralize user settings management, and optimize the performance of machines. Students will leave this course with a good understanding of how to manage more complex solutions and features in their Citrix Virtual Apps and Desktop 7 site. Introduction to App Layering App Layering Introduction Architecture and How it Works The OS Layer Creating an OS Layer The Platform Layer Creating a Platform Layer The App Layers Creating App Layers Creating Elastic App and User Layers Elastic App Layering User Layers Deploying a Layered Image using Citrix Virtual Apps and Desktops Using Templates in App Layering Using Layered Images in a Citrix Virtual Apps and Desktops Site Exploring Layer Priority Layer Priority Maintaining an App Layering Environment Updating Layers Maintaining and Updating the App Layering Environment Common App Layering Considerations and Additional Resources Introduction to Workspace Environment Management (WEM) Workspace Environment Management (WEM) Introduction WEM Administration Using WEM to Centralize Environment Management Managing User Resources with WEM Managing Profiles with WEM Managing Endpoints with the WEM Transformer Feature Using WEM for Performance Optimizing Machine Performance with WEM Optimizing User Experience with WEM Using WEM to Secure Environments WEM Security Features Migrating and Upgrading WEM Migrating to WEM Upgrading a WEM Deployment WEM Multi-Location Considerations Additional course details: Nexus Humans CWS-314 Citrix App Layering and WEM Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CWS-314 Citrix App Layering and WEM Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

CWS-314 Citrix App Layering and WEM Administration
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AWS Certified Solutions Architect - Associate

By Nexus Human

Duration 4.5 Days 27 CPD hours This course is intended for This course is intended for individuals who have basic knowledge on cloud computing; on-premise system administrators; IT specialists, interested in AWS and Cloud Technologies. Overview Upon successful completion of this course, students will know how to design and deploy scalable, highly accessible and fault-tolerant systems in AWS. In this course, students will learn the main 'Managed Service' offered by AWS; How to design and deploy scalable, highly accessible and fault-tolerant systems in AWS; How to choose the most appropriate AWS service. Introduction Course overview Exam Blue Print Public clouds & cloud economics AWS Overview & Whitepapers Setting up AWS Account Identity and Access Management (IAM) Local users, groups & roles SAML providers Policies Cross Account Access Best practices & Examples Lab Exam highlights Sample questions Simple Storage Service (S3) & Glacier Buckets Objects Lifecycle Configurations and permissions Custom bucket policies Best Practices & Examples Lab Exam highlights Sample questions Virtual Private Cloud (VPC) VPC Internet gateway vs NAT Gateway Elastic IPs Subnets & Routing tables Security Groups & Network Access Lists VPC Peering & Endpoints Managed VPN Connections Best Practices & Examples Lab Exam highlights Sample questions Elastic Compute Cloud (EC2) Instances Amazon Machine Images(AMIs) Elastic Block Store (EBS) Network & Security Load Balancers (ELB) Auto Scaling Groups (ASG) Instance Management Best Practices & Examples Lab Exam highlights Sample questions Route 53 Hosted Zones Health checks Traffic flow Best Practices & Examples Lab Exam highlights Sample questions Relational Database Service (RDS) Engine types Performance & Resilience Subnet groups Best Practices & Examples Lab Exam highlights Sample questions CloudWatch Dashboard and Metrics CloudWatch logs CloudWatch rules Best Practices & Examples Lab Exam highlights Sample questions Other AWS Services Simple Overview CloudFront DynamoDB Elasticache Redshift SQS SWF SNS Elastic Transcoder API Gateway Kenesis CloudFormation Exam highlights Sample questions Multiple AWS Services exercise Lab 1 - Architecting multi-tier environment Lab 2 - Configure backup and monitoring Practice Exam Additional course details: Nexus Humans AWS Certified Solutions Architect - Associate training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Certified Solutions Architect - Associate course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

AWS Certified Solutions Architect - Associate
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