40602 PE courses

Duration 1 Days 6 CPD hours This course is intended for This course is intended for the following participants: Individuals planning to deploy applications and create application environments on Google Cloud Platform Developers, systems operations professionals, and solution architects getting started with Google Cloud Platform Executives and business decision makers evaluating the potential of Google Cloud Platform to address their business needs. Overview This course teaches participants the following skills: Identify Google Cloud counterparts for Azure IaaS, Azure PaaS, Azure SQL, Azure Blob Storage, Azure Application Insights, and Azure Data Lake Configure accounts, billing, projects, networks, subnets, firewalls, VMs, disks, auto scaling, load balancing,storage, databases, IAM, and more Manage and monitor applications Explain feature and pricing model differences This 1-day instructor led course introduces Azure professionals to the core capabilities of Google Cloud in the four technology pillars: networking, compute, storage, and database. It is designed for Azure system administrators, Solution Architects and SysOps Administrators familiar with Azure features and setup; and want to gain experience configuring Google Cloud products immediately. With presentations, demos, and hands-on labs, participants get details of similarities, differences, and initial how-tos quickly. Introducing Google Cloud Explain the advantages of Google Cloud. Define the components of Google's network infrastructure, including: Points of presence, data centers, regions, and zones. Understand the difference between Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS). Getting Started with Google Cloud Identify the purpose of projects on Google Cloud. Understand how Azure's resource hierarchy differs from Google Cloud's Understand the purpose of and use cases for Identity and Access Management. Understand how Azure AD differs from Google Cloud IAM. List the methods of interacting with Google Cloud. Launch a solution using Cloud Marketplace. Virtual Machines in the Cloud Identify the purpose and use cases for Google Compute Engine Understand the basics of networking in Google Cloud. Understand how Azure VPC differs from Google VPC. Understand the similarities and differences between Azure VM and Google Compute Engine. Understand how typical approaches to load-balancing in Google Cloud differ from those in Azure. Deploy applications using Google Compute Engine Storage in the Cloud Understand the purpose of and use cases for: Cloud Storage, Cloud SQL, Cloud Bigtable and Cloud Datastore. Understand how Azure Blob compares to Cloud Storage. Compare Google Cloud?s managed database services with Azure SQL. Learn how to choose among the various storage options on Google Cloud. Load data from Cloud Storage into BigQuery Containers in the Cloud Define the concept of a container and identify uses for containers. Identify the purpose of and use cases for Google Container Engine and Kubernetes. Understand how Azure Kubernetes Service differs from from Google Kubernetes Engine. Provision a Kubernetes cluster using Kubernetes Engine. Deploy and manage Docker containers using kubectl Applications in the Cloud Understand the purpose of and use cases for Google App Engine. Contrast the App Engine Standard environment with the App Engine Flexible environment. Understand how App Engine differs from Azure App Service. Understand the purpose of and use cases for Google Cloud Endpoints. Developing, Deploying and Monitoring in the Cloud Understand options for software developers to host their source code. Understand the purpose of template-based creation and management of resources. Understand how Google Cloud Deployment Manager differs from Azure Resource Manager. Understand the purpose of integrated monitoring, alerting, and debugging Understand how Google Monitoring differs from Azure Application Insights and Azure Log Analytics. Create a Deployment Manager deployment. Update a Deployment Manager deployment. View the load on a VM instance using Google Monitoring. Big Data and Machine Learning in the Cloud Understand the purpose of and use cases for the products and services in the Google Cloud big data and machine learning platforms. Understand how Google Cloud BigQuery differs from Azure Data Lake. Understand how Google Cloud Pub/Sub differs from Azure Event Hubs and Service Bus. Understand how Google Cloud?s machine-learning APIs differ from Azure's. Load data into BigQuery from Cloud Storage. Perform queries using BigQuery to gain insight into data Summary and Review Review the products that make up Google Cloud and remember how to choose among them Understand next steps for training and certification Understand, at a high level, the process of migrating from Azure to Google Cloud.

Duration 4 Days 24 CPD hours This course is intended for Experienced system administrators, system engineers, and system integrators Overview By the end of the course, you should be able to meet the following objectives:Describe the architecture of VMware Cloud on AWS, Deploy a VMware Cloud on AWS SDDC and virtual machines (VMs),Configure internal, external, and inter-SDDC networking, Describe and configure storage integrations and solutions for VMware Cloud on AWS,Configure a connection between an on-premises vSphere SDDC and a VMware Cloud on AWS SDDC,Configure the scale-up and scale-down of a VMware Cloud on AWS SDDC,Migrate virtual machines between on-premises vSphere and VMware Cloud on AWS SDDCs,Describe and configure disaster recovery solutions,Describe additional services that add value to a VMware Cloud on AWS SDDC,Describe lifecycle, troubleshooting scenarios, and support resources for a VMware Cloud on AWS SDDC This four-day, hands-on training course provides you with the knowledge, skills, and tools for deploying and managing a VMware Cloud? on AWS infrastructure. You explore the common use cases of the VMware Cloud on AWS infrastructure that allows you to modernize, protect, and scale applications based on VMware vSphere© that leverage AWS.In this course, you are introduced to various rapid and easy migration options for workloads based on vSphere to VMware Cloud on AWS. In addition, you are presented with VMware Cloud Disaster Recovery?, which is a Disaster Recovery as-a-service (DRaaS) solution, with fast recovery capabilities, that can be used to cost-effectively protect a broad set of your virtualized applications. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Cloud on AWS Why choose VMware Cloud on AWS Management and operational structure VMware Cloud on AWS Platform and SDDC Deployment Preparation Getting started with VMware Cloud on AWS Preparing AWS infrastructure for a VMware Cloud on AWS deployment Setting up a VMware on Cloud AWS account Billing and pricing on VMware Cloud services Deploying and Scaling and SDDC Deploying and examining SDDC configurations Sizing the SDDC SDDC cluster management SDDC host management Optimizing and maintaining an SDDC cluster using Elastic DRS for VMware Cloud? on AWS Accessing and Analyzing vCenter Configurations Accessing vCenter Server in the Cloud SDDC from the public internet Creating virtual machines in the Cloud SDDC Analyzing HA, DRS, and resource pools settings in the SDDC Analyzing vSphere permissions Networking in VMware Cloud on AWS Internal SDDC network Networking and security options Inter-SDDC networking Storage on VMware Cloud on AWS vSAN storage in VMware Cloud on AWS Attaching external storage to a VM running on an SDDC Working with On-Premises vSphere Hybrid linked mode VMware Cloud on AWS migration solutions Virtual machine migration with VMware Hybrid Cloud Extension Maintaining and Troubleshooting VMware Cloud on AWS Accessing API with VMware Cloud on AWS Maintenance and support Common troubleshooting steps Disaster Recovery Solution Site Recovery add-on service VMware Cloud Disaster Recovery Using Other VMware Products with the SDDC VMware vRealize© Log Insight Cloud? VMware Horizon© with VMware Cloud on AWS VMware vRealize© Automation Cloud? add-on Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Cloud on AWS: Deploy, Configure, Manage 2021 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Cloud on AWS: Deploy, Configure, Manage 2021 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours Overview SDWAN Overview Cisco SDWAN Hardware Deploying the Overlay Configuring vManage Deploying using Templates Creating Policies Monitoring vManage vAnalytics Troubleshooting Tools for VManage In this Implementation and Configuration SDWAN Course, students will deploy and configure SD-WAN Controllers, vEdge Devices, and Cisco IOS-XE Devices. Students will create Multiple Device and CLI Templates that will allow Hundreds of devices to be deployed using only a few Centralized Templates. Students will create Security Policies to enable the Enterprise Firewall, IDS/IPS, URL Filtering, and Web Layer Security to protect and allow Enterprises to deploy Cloud applications as well as Direct Internet Access (DIA). Students will also create Local and Central Policies that enable a Centralized Policy control of WAN Routing and device QOS configuration and enforcement. Students will also learn how Cisco SD-WAN allows Enterprises to deploy an effective Cloud Solutions such as Amazon AWS, Microsoft Azure, and Google Cloud. Students will also learn how to Monitor and Troubleshoot the SD-WAN Solution. SDWAN Overview Describe what a Software-Defined Wide Area Network (SD-WAN) is Describe the secure extensible network Describe the function of the virtual IP fabric created in the SD-WAN solution What is SDWAN Cisco Cloud vs On-premises vs private cloud management Cisco IWAN vs Viptela SDWAN IWAN Migration to SDWAN SDWAN Integration with Cisco Cisco SDWAN Licensing Deploying Cisco SDWAN Controllers On-Prem vs Cloud deployment vManage NMS vBond Orchestrator Deploy the vSmart Controller Controller High Availability Cluster Management Cisco SDWAN Certificates and Whitelists On-Prem vs Cloud Certificate deployment Controller Certificates Hardware Device Certificates Software Device Certificates Certificates Device Whitelists Controller Whitelists Cisco SDWAN Edge Devices vEdge Appliances vEdge Cloud Cisco IOS-XE Platforms Cisco CSR 1000V Router Cisco 54xx Enterprise Network Compute System (ENCS) Cisco SDWAN Fabric and Overview Virtual Fabric Overview Overlay Management Protocol Transport Locators (TLOCs) Multicast TCP Optimization Opening Firewall Ports Software Installation and Upgrade vEdge Routers Deploying vEdge Routers Migrating IOS-XE Devices to Cisco SD-WAN Zero Touch Provisioning Deploy AWS Gateway using the AWS Wizard Cisco SD-WAN Security Solution Security SDWAN IOS-XE Security SDWAN vEdge Security Firewall Ports Control Plane Security Data Plane Security Traffic Segmentation Service Chaining Cloud Security Enterprise Firewall Quality of Service Application Visibility and Recognition Differentiated Services-Quality of Service Critical Applications SLA Path MTU Discovery TCP Performance Optimization Bidirectional Forwarding Detection (BFD) vEdge Router Queuing Configuring vManage Using the vManage Interface Using the vManage Dashboard Administration Configuration SD-WAN Templates Templates Wide Area Application Server (WAAS) Maintenance Configure Cisco Umbrella Quality of Service (QoS) SD-WAN Policies Local Policies vs Central Policies Policies Smart policies (Control, Data, AppRoute, cflowd) SD-WAN Cloud OnRamp SAAS Cloud OnRamp IAAS vAnalytics Applications Network Availability Network Health vAnalytics Dashboard Monitoring vManage Network ACL Log Alarms Audit Log Events Geography View Device Information View Link Information Configure Geographic Coordinates for a Device Troubleshooting Tools for vManage Using vManage to Troubleshoot the environment Operational Commands Rediscover Network CLI Command to troubleshoot the environment. SSH Terminal Additional course details: Nexus Humans ICSDWAN-CT-Implementing, Configuring, Monitoring, and Troubleshooting Cisco (Viptela)SDWAN training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ICSDWAN-CT-Implementing, Configuring, Monitoring, and Troubleshooting Cisco (Viptela)SDWAN course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Experienced system administrators and cloud administrators who are already familiar with vRealize Automation Overview By the end of the course, you should be able to meet the following objectives: Learn installation best practices and troubleshoot installation failures Verify the correct DNS configuration Examine main logs and collect log bundles Examine the Kubernetes pods in the vRealize Automation architecture Troubleshoot common errors that prevent successful deployments Troubleshoot YAML code errors in VMware cloud templates Troubleshoot cloudConfig code errors in VMware cloud templates Troubleshoot VMware Identity Manager™ configuration errors Troubleshoot common errors in VMware vRealize Orchestrator™ workflows Use the vRealize Orchestrator debugger Use log outputs from vRealize Orchestrator Troubleshoot problems in custom resources Troubleshoot problems in resource actions Troubleshoot action-based extensibility (ABX) actions Integrate vRealize Automation with VMware vRealize Log Insight™ Integrate vRealize Automation with VMware vRealize Operations Manager™ Use VMware vRealize Lifecycle Manager™ to troubleshoot vRealize Automation problems with licenses and certificates Configure and replace certificates This three-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in troubleshooting VMware vRealize Automation™. vRealize Automation can be used to automate the delivery of virtual machines, applications, and personalized IT services across different data centers and hybrid cloud environments. This course will enable you to troubleshoot common problems with hands-on lab problems. Course Introduction Introductions and course logistics Course objectives Troubleshooting vRealize Automation Installation Issues vRealize Automation installation overview vRealize Automation installation best practices Troubleshooting installation failures vRealize Automation General Troubleshooting Verifying the DNS configuration settings in vRealize Automation and vSphere Examining the main logs in the user interface Collecting a log bundle Using vracli commands Examining the pods in the vRealize Automation Kubernetes architecture Dumping a log from a vRealize Automation Kubernetes pod Stopping and restarting a vRealize Automation Kubernetes pod vRealize Automation Cloud Templates and Deployment Troubleshooting Overview of provisioning and placement workflows Examining a deployment history Troubleshooting deployment issues Using deployment Dev mode Troubleshooting YAML code Troubleshooting problems with cloudConfig vRealize Automation Identity Manager Architecture and Cluster Architecture Authentication workflow in vRealize Automation Connector high availability for the authentication Architecture of a VMware Identity Manager cluster Key VMware Identity Manager commands and log files Troubleshooting a VMware Identity Manager problem Key vRealize Automation components Architecture of the vRealize Automation cluster vRealize Automation node failover scenario vRealize Automation cluster shutdown and startup process Virtual machine provisioning workflow Troubleshooting vRealize Orchestrator Workflows Overview of vRealize Orchestrator and vRealize Automation communications Using the vRealize Orchestrator debugger Using vRealize Orchestrator log output Troubleshooting vRealize Orchestrator binding errors Troubleshooting vRealize Orchestrator logic errors Troubleshooting vRealize Orchestrator payload errors Troubleshooting custom resource errors Troubleshooting resource action errors Troubleshooting Action Based Extensibility (ABX) Actions Overview of ABX actions Troubleshooting ABX actions vRealize Automation Integration with vRealize Tools Integrating vRealize Automation and vRealize Log Insight Integrating vRealize Automation and vRealize Operations Manager Using vRealize Operations Manager to monitor vRealize Automation vRealize Automation Certificate Management Managing vRealize Automation certificates Creating certificate requests with vRealize Lifecycle Manager Using Microsoft Certificate Services to create vRealize Automation certificates Replacing vRealize Automation certificates Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vRealize Automation: Troubleshooting [V8.6] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vRealize Automation: Troubleshooting [V8.6] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Platform operators who are responsible for deploying and managing Tanzu Kubernetes clusters Overview By the end of the course, you should be able to meet the following objectives: Describe how Tanzu Kubernetes Grid fits in the VMware TanzuTM portfolio Describe the Tanzu Kubernetes Grid architecture Deploy and manage Tanzu Kubernetes Grid management clusters Deploy and manage Tanzu Kubernetes Grid workload clusters Deploy, configure, and manage Tanzu Kubernetes Grid packages Perform basic troubleshooting During this three-day course, you focus on installing VMware Tanzu© Kubernetes Grid? on a VMware vSphere© environment and then provisioning and managing Tanzu Kubernetes Grid clusters. The course covers how to install Tanzu Kubernetes Grid packages for image registry, authentication, logging, ingress, multi-pod network interfaces, service discovery, and monitoring. The concepts learned in this course are transferable for users who must install Tanzu Kubernetes Grid on other supported clouds. Course Introduction Introductions and course logistics Course objectives Introducing VMware Tanzu Kubernetes Grid Identify the VMware Tanzu products responsible for Kubernetes life cycle management and describe the main differences between them Explain the core concepts of Tanzu Kubernetes Grid, including bootstrap, Tanzu Kubernetes Grid management and workload clusters, and the role of Cluster API List the components of a Tanzu Kubernetes Grid instance Illustrate how to use the Tanzu CLI Identify the requirements for a bootstrap machine Define the Carvel Tool set Define Cluster API Identify the infrastructure providers List the Cluster API controllers Identify the Cluster API Custom Resource Definitions Management Clusters List the requirements for deploying a management cluster Differentiate between deploying on vSphere 6.7 Update 3 and vSphere 7 Describe the components of NSX Advanced Load Balancer Explain how Tanzu Kubernetes Grid integrates with NSX Advanced Load Balancer Explain how Kubernetes manages authentication Define Pinniped Define Dex Describe the Pinniped authentication workflow List the steps to install a Tanzu Kubernetes Grid management cluster Summarize the events of a management cluster creation Demonstrate how to use commands when working with management clusters Tanzu Kubernetes Clusters List the steps to build a custom image Describe the available customizations Identify the options for deploying Tanzu Kubernetes Grid clusters Explain how Tanzu Kubernetes Grid clusters are created Discuss which VMs make up a Tanzu Kubernetes Grid cluster List the pods that run on a Tanzu Kubernetes cluster Describe the Tanzu Kubernetes Grid core add-ons that are installed on a cluster Configuring and Managing Tanzu Kubernetes Grid Instances Define the Tanzu Kubernetes Grid packages Describe the Harbor Image Registry Define Fluent Bit Identify the logs that Fluent Bit collects Explain basic Fluent Bit configuration Describe the Contour ingress controller Demonstrate how to install Contour on a Tanzu Kubernetes Grid cluster Demonstrate how to install Service Discovery with ExternalDNS. Define Multus CNI Define Prometheus Define Grafana Troubleshooting Discuss the various Tanzu Kubernetes Grid logs Identify the location of Tanzu Kubernetes Grid logs Explain the purpose of crash diagnostics Demonstrate how to use SSH to connect to a Tanzu Kubernetes Grid VM Describe the steps for troubleshooting a failed cluster deployment Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Tanzu Kubernetes Grid: Install, Configure, Manage [V1.5] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Tanzu Kubernetes Grid: Install, Configure, Manage [V1.5] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for: DevOps engineers DevOps architects Operations engineers System administrators Developers Overview In this course, you will learn to: Use DevOps best practices to develop, deliver, and maintain applications and services at high velocity on AWS List the advantages, roles and responsibilities of small autonomous DevOps teams Design and implement an infrastructure on AWS that supports DevOps development projects Leverage AWS Cloud9 to write, run and debug your code Deploy various environments with AWS CloudFormation Host secure, highly scalable, and private Git repositories with AWS CodeCommit Integrate Git repositories into CI/CD pipelines Automate build, test, and packaging code with AWS CodeBuild Securely store and leverage Docker images and integrate them into your CI/CD pipelines Build CI/CD pipelines to deploy applications on Amazon EC2, serverless applications, and container-based applications Implement common deployment strategies such as 'all at once,' 'rolling,' and 'blue/green' Integrate testing and security into CI/CD pipelines Monitor applications and environments using AWS tools and technologies DevOps Engineering on AWS teaches you how to use the combination of DevOps cultural philosophies, practices, and tools to increase your organization?s ability to develop, deliver, and maintain applications and services at high velocity on AWS. This course covers Continuous Integration (CI), Continuous Delivery (CD), infrastructure as code, microservices, monitoring and logging, and communication and collaboration. Hands-on labs give you experience building and deploying AWS CloudFormation templates and CI/CD pipelines that build and deploy applications on Amazon Elastic Compute Cloud (Amazon EC2), serverless applications, and container-based applications. Labs for multi-pipeline workflows and pipelines that deploy to multiple environments are also included. Module 0: Course overview Course objective Suggested prerequisites Course overview breakdown Module 1: Introduction to DevOps What is DevOps? The Amazon journey to DevOps Foundations for DevOps Module 2: Infrastructure automation Introduction to Infrastructure Automation Diving into the AWS CloudFormation template Modifying an AWS CloudFormation template Demonstration: AWS CloudFormation template structure, parameters, stacks, updates, importing resources, and drift detection Module 3: AWS toolkits Configuring the AWS CLI AWS Software Development Kits (AWS SDKs) AWS SAM CLI AWS Cloud Development Kit (AWS CDK) AWS Cloud9 Demonstration: AWS CLI and AWS CDK Hands-on lab: Using AWS CloudFormation to provision and manage a basic infrastructure Module 4: Continuous integration and continuous delivery (CI/CD) with development tools CI/CD Pipeline and Dev Tools Demonstration: CI/CD pipeline displaying some actions from AWS CodeCommit, AWS CodeBuild, AWS CodeDeploy and AWS CodePipeline Hands-on lab: Deploying an application to an EC2 fleet using AWS CodeDeploy AWS CodePipeline Demonstration: AWS integration with Jenkins Hands-on lab: Automating code deployments using AWS CodePipeline Module 5: Introduction to Microservices Introduction to Microservices Module 6: DevOps and containers Deploying applications with Docker Amazon Elastic Container Service and AWS Fargate Amazon Elastic Container Registry and Amazon Elastic Kubernetes service Demonstration: CI/CD pipeline deployment in a containerized application Module 7: DevOps and serverless computing AWS Lambda and AWS Fargate AWS Serverless Application Repository and AWS SAM AWS Step Functions Demonstration: AWS Lambda and characteristics Demonstration: AWS SAM quick start in AWS Cloud9 Hands-on lab: Deploying a serverless application using AWS Serverless Application Model (AWS SAM) and a CI/CD Pipeline Module 8: Deployment strategies Continuous Deployment Deployments with AWS Services Module 9: Automated testing Introduction to testing Tests: Unit, integration, fault tolerance, load, and synthetic Product and service integrations Module 10: Security automation Introduction to DevSecOps Security of the Pipeline Security in the Pipeline Threat Detection Tools Demonstration: AWS Security Hub, Amazon GuardDuty, AWS Config, and Amazon Inspector Module 11: Configuration management Introduction to the configuration management process AWS services and tooling for configuration management Hands-on lab: Performing blue/green deployments with CI/CD pipelines and Amazon Elastic Container Service (Amazon ECS) Module 12: Observability Introduction to observability AWS tools to assist with observability Hands-on lab: Using AWS DevOps tools for CI/CD pipeline automations Module 13: Reference architecture (Optional module) Reference architectures Module 14: Course summary Components of DevOps practice CI/CD pipeline review AWS Certification

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

Duration 1 Days 6 CPD hours This course is intended for Business decision-makers: directors (managers of managers), managers of individual contributors (ICs) or ICs working in non-IT functions/divisions (such as finance, marketing, sales, HR, product design) interested in understanding the applications of Google?s cloud technology for business improvement opportunities and transformational project(s). Through this interactive training, you?ll learn about core cloud business drivers?specifically Google?s cloud?and gain the knowledge/skills to determine if business transformation is right for you and your team, and build short and long-term projects using the ?superpowers? of cloud accordingly. You?ll also find several templates, guides, and resource links through the supplementary student workbook to help you build a custom briefing document to share with your leadership, technical teams or partners. Why cloud technology is revolutionizing business This module introduces cloud technology as a paradigm shift and explains how it?s irrevocably transforming business globally. It defines the fundamental building blocks of cloud technology?compute power and data?and what they mean for you and your business. And finally, it reveals how these building blocks help to create five superpowers using concrete use cases of their transformative abilities for business, education, and government sectors. Foster an innovation culture Cloud is not just about a technological transformation; it's a business and cultural transformation, too. This module explores how the superpowers of the cloud are brought to life through people. It looks specifically at how to organically create and scale innovation through culture and business practices. It offers key principles, drawing examples from Google?s success and real world scenarios, that you can apply in your day-to-day operations. Define the ideal business transformation challenge Previous modules describe the journey with cloud technology to include business and cultural changes as well. This module sets the groundwork to build a transformational solution using cloud technology for your role or your business. This process starts with distinguishing between scaled improvements and transformations. Next, the module demonstrates how to write an ideal challenge question and use insights generated from a data ecosystem to address the challenge. Finally, it introduces a framework that you can use to assess and refine your challenge ideas, preparing you to build a business case in a later module. Build trust with availability, security, and compliance This module addresses common concerns about data privacy and security when migrating to the cloud. It defines key terms - privacy, security, compliance, and reliability - and reveals today?s top cybersecurity challenges and threats. It discusses how data security and compliance can be maintained when data is in the cloud, as illustrated by the Shared Responsibility Model. And finally, it uses a concrete example to explain how learners can build a high-level security program in their own organization. Build a business case for your transformation challenge This module explains how to identify the most transformative solution for your business challenge. It then breaks down steps to achieve the transformational solution through creating smaller projects and plotting them onto a transformation roadmap. It describes how to use the data ecosystem you mapped in a previous module to support your overall project. Finally, it explains step by step how to build a business case and gives tips to help you pitch your project idea to gain buy-in from leadership, teams, and technical partners. Additional course details: Nexus Humans Business Transformation with Google Cloud training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Transformation with Google Cloud course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course has been expressly designed for the Business Analyst, Business System Analyst, System Analyst, and/or Requirements Engineer. The Designer, Developer and Tester who are actively involved in utilizing use cases may also benefit from this workshop. Overview Employ use cases to elicit requirements, at a business, system or subsystem levelEmploy use cases to document the scope of a projectWrite use cases in a clear and unambiguous way.Model use cases with workflow diagramsPlan and divide up the project work based on your use casesManage a use case as it evolves over time and goes through many changes This course provides a strong foundation in the mechanics of use case diagramming and writing textual descriptions of use cases. In this highly interactive workshop, you will learn how to enhance and refine your use case skills, how to involve your stakeholders in the use case process, and how to develop use cases that provide valuable information to the designers and testers. Use cases that meet the needs of designers can be too technical and too detailed for other stakeholders. Use cases that satisfy business users are usually not very helpful to designers and testers. How do you satisfy these two disparate interests? And how do you handle the details like business rules, data validations and user interface specifications? Introduction Course objectives Understanding of business analysis Knowledge areas of BABOK© Guide Overview of Use Cases Describe the purpose and value of a use case approach Use case terminology Introducing a use case approach Needs Assessment Purpose of Needs Assessment Needs Assessment and use cases Defining and understanding the strategic goals and objectives Understanding the business process Identifying actors Identifying business information Analyzing locations and operations Drawing the business use case diagram Building the business architecture Defining solution options Defining System Scope Product scope/project scope System actors versus business actors Analyzing the business process model Analyzing business use cases Identifying candidate use cases Identifying scenarios Diagramming use cases Draw a use case diagram Create a use case catalog Evaluating, Prioritizing, and Packaging Use Cases Iterative nature of this work Evaluating use cases Use case priority Use case risk Use case complexity Use case dependencies Evaluate and Prioritize use cases Dividing work up between releases Packaging A process for how to perform packaging Writing the Main Success Scenario Use case descriptions Primary and secondary goals Assumptions Pre-conditions Triggers Post-conditions Scenario example Main success scenario Conditional execution Use cases and requirements Best practices for writing a use case description Writing the Other Scenarios Scenarios and flows Alternate scenarios and flows Alternate vs. basic flow Guidelines for alternate flows Exception flows Failed post conditions Write alternate and exception flows Process Modeling to Describe Use Case Flows UML© Activity Diagram Notation Sequencing activities Developing an activity diagram Facilitated sessions Draw a UML© Activity Diagram Using Advanced Diagramming Techniques Commonality Dependency Relationships Identify relationships Comparing the different relationships Developing a Requirements Specification Requirements and use cases Detailed requirements Common approaches to specifications Non-functional requirements Write non-functional requirements User interface requirements UI data descriptions Business rules Decision tables and inference rules How to document simple calculations Reporting requirements Data requirements Data accessibility requirements Traceability Course Summary Wrap-up Finding more information Additional course details: Nexus Humans BA28 - Requirements Analysis and Use Cases training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA28 - Requirements Analysis and Use Cases course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The target audience for this course includes: Software testers (both technical and user acceptance testers), Test analysts, Test engineers, Test consultants, Software developers, Managers including test managers, project managers, quality managers. Overview By the end of this course, an attendee should be able to: perform effective testing of software, be aware of techniques and standards, have an awareness of what testing tools can achieve, where to find more information about testing, and establish the basic steps of the testing process. This is an ISTQB certification in software testing for the US. In this course you will study all of the basic aspects of software testing and QA, including a comprehensive overview of tasks, methods, and techniques for effectively testing software. This course prepares you for the ISTQB Foundation Level exam. Passing the exam will grant you an ISTQB CTFL certification. Fundamentals of Testing What is Testing? Typical Objectives of Testing Testing and Debugging Why is Testing Necessary? Testing?s Contributions to Success Quality Assurance and Testing Errors, Defects, and Failures Defects, Root Causes and Effects Seven Testing Principles Test Process Test Process in Context Test Activities and Tasks Test Work Products Traceability between the Test Basis and Test Work Products The Psychology of Testing Human Psychology and Testing Tester?s and Developer?s Mindsets Testing Throughout the Software Development Lifecycle Software Development Lifecycle Models Software Development and Software Testing Software Development Lifecycle Models in Context Test Levels Component Testing Integration Testing System Testing Acceptance Testing Test Types Functional Testing Non-functional Testing White-box Testing Change-related Testing Test Types and Test Levels Maintenance Testing Triggers for Maintenance Impact Analysis for Maintenance Static Testing Static Testing Basics Work Products that Can Be Examined by Static Testing Benefits of Static Testing Differences between Static and Dynamic Testing Review Process Work Product Review Process Roles and responsibilities in a formal review Review Types Applying Review Techniques Success Factors for Reviews Test Techniques Categories of Test Techniques Choosing Test Techniques Categories of Test Techniques and Their Characteristics Black-box Test Techniques Equivalence Partitioning Boundary Value Analysis Decision Table Testing State Transition Testing Use Case Testing White-box Test Techniques Statement Testing and Coverage Decision Testing and Coverage The Value of Statement and Decision Testing Experience-based Test Techniques Error Guessing Exploratory Testing Checklist-based Testing Test Management Test Organization Independent Testing Tasks of a Test Manager and Tester Test Planning and Estimation Purpose and Content of a Test Plan Test Strategy and Test Approach Entry Criteria and Exit Criteria (Definition of Ready and Definition of Done) Test Execution Schedule Factors Influencing the Test Effort Test Estimation Techniques Test Monitoring and Control Metrics Used in Testing Purposes, Contents, and Audiences for Test Reports Configuration Management Risks and Testing Definition of Risk Product and Project Risks Risk-based Testing and Product Quality Defect Management Tool Support for Testing Test Tool Considerations Test Tool Classification Benefits and Risks of Test Automation Special Considerations for Test Execution and Test Management Tools Effective Use of Tools Main Principles for Tool Selection Pilot Projects for Introducing a Tool into an Organization Success Factors for Tools Additional course details: Nexus Humans ISTQB Software Testing Certification Training - Foundation Level (CTFL) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ISTQB Software Testing Certification Training - Foundation Level (CTFL) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.