Customer Service Essentials 1 Day Training in Swindon
Customer Service Essentials 1 Day Training in Oxford
Customer Service Essentials 1 Day Training in Peterborough
CPD Accredited, Interactive Half Day Course Two courses to choose from, a 2 hour and a 3.5 hour course, both going into depth as to what dyslexia is, how it effect people as they're growing up, and how it effects them as adults. We also look at what specific strengths those with dyslexia have (dyslexic thinking), and how to help them in the workplace and daily life with the parts they struggle with. Course Contents: Statistics Causes of dyslexia What is dyslexia Co-morbidities The effects of dyslexia in childhood The effects of dyslexia in adulthood Strengths in people with dyslexia Supporting people with dyslexia
Wednesday 4 June, 10am - 12.30pm Do you want to create sensory backpacks for families with Special Educational Needs and Disabilities (SEND), but don’t know where to start? About this training In the UK, 11% of children are disabled and in England, 18.4% have special educational needs. Adding non-disabled siblings to these numbers increases this potential audience to a fifth of children in the UK. This simple fact is a powerful advocacy tool to make a business case for SEND inclusion in your museum. One way to support SEND families during a visit is to create a sensory backpack. These resources don’t cost a lot to create, and they can make a powerful difference to a SEND family’s visit. Their economic impact, promoting a longer dwell time and potentially greater spend in the museum, pays back an initial investment quickly. In this session, SEND in Museums Consultant Sam Bowen will guide you through how to create a sensory backpack, drawing on her own professional museum learning knowledge and lived experience as a parent of a child with Special Educational Needs and Disabilities (SEND). During this virtual training event, we will: · Understand the barriers SEND families face when visiting museums, · Explore examples of best practice in museums for creating sensory backpacks, · Share top tips on how to create backpacks that are bespoke for your setting. Take a look at the full schedule. This training event will be delivered virtually over two and a half hours (with a short break). Who should attend? This training is aimed at staff at museums, art galleries and heritage sites who are interested in making their organisations more welcoming to families with SEND.
Qualsafe Food Allergen Awareness (RQF) Half day course This course gives learners the knowledge and understanding of food allergens and foods that commonly cause intolerances Teaches how to minimise the risk of cross-contamination from allergenic ingredients Benefits of this course: This qualification is aimed at food handlers and other staff involved in food preparation and services It provides knowledge and understanding of food allergens and foods that commonly cause intolerances Many people are allergic to foods, or have a food intolerance There is a duty in law for food handlers to ensure these people do not come to harm, either by going into anaphylactic shock and their potential death, or by making them feel really ill for a long period after consuming the food. Course Contents: The characteristics and consequences of food allergies and intolerances How to identify and control contamination from allergenic ingredients Ways to accurate communicate of allergen information to consumers Accredited, Ofqual regulated qualification: This Food Allergen Awareness training course is a nationally recognised, Ofqual regulated qualifications accredited by Qualsafe Awards. This means that you can be rest assured that your Food Allergen Awareness Certificate provides information for best practice to make a real difference to the lives of people who suffer from food allergies or intolerances. It also helps to stay on the right side of the law! The Ofqual Register number for this course is 610/0114/8 Classroom £95.00 pp Enquire about this course Half day course This course gives learners the knowledge and understanding of food allergens and food intolerances Teaches how to minimise the risk of cross-contamination from allergenic ingredients Enquire about this courseCourse ContentsUpcoming Dates Face to Face / Classroom Courses Would you like this course? Contact us and we'll set a date. We also run short, CPD Accredited training sessions in Food Allergens and Intolerances. Enquire about this courseCourse Contents Benefits of this course: This qualification is aimed at those who are working in, or preparing to work in a food handling, food retail or food manufacturing role It provides knowledge and understanding of food allergens and intolerances Many people are allergic to foods, or have a food intolerance There is a duty in law for food handlers to ensure these people do not come to harm, either by going into anaphylactic shock and their potential death, or by making them feel really ill for a long period after consuming the food. This is an Ofqual regulated qualification, showing your due diligence and care for your customers Enquire about this course Course Contents The characteristics of food allergens, food intolerance and coeliac disease The importance of, and procedures for identifying and controlling food allergen risks How to provide accurate food allergen information Enquire about this course Our Reviews Facebook 5.0 Rating READ FACEBOOK REVIEWS "Informative and very enjoyable!" Google Reviews 5.0 Rating READ GOOGLE REVIEWS Accredited, Ofqual regulated qualification This Food Allergen Awareness training course is a nationally recognised, Ofqual regulated qualifications accredited by Qualsafe Awards. This means that you can be rest assured that your Food Allergen Awareness Certificate provides information for best practice to make a real difference to the lives of people who suffer from food allergies or intolerances. It also helps to stay on the right side of the law! The Ofqual Register number for this course is 610/0114/8
Highfield Level 2 Award In Food Allergen Awareness And Control In Catering (RQF) Half day course This course gives learners the knowledge and understanding of food allergens and foods that commonly cause intolerances Teaches how to minimise the risk of cross-contamination from allergenic ingredients Benefits of this course: This qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry It provides knowledge and understanding of food allergens and foods that commonly cause intolerances Many people are allergic to foods, or have a food intolerance There is a duty in law for food handlers to ensure these people do not come to harm, either by going into anaphylactic shock and their potential death, or by making them feel really ill for a long period after consuming the food. This qualification is supported by Allergy UK, who regard it as suitable staff training for catering outlets that wish to apply for their Allergy Aware Scheme. Course Contents: The characteristics and consequences of food allergies and intolerances How to identify and control contamination from allergenic ingredients Ways to accurate communicate of allergen information to consumers Accredited, Ofqual regulated qualification Our Food Allergen Awareness and Control in Catering training course is a nationally recognised, Ofqual regulated qualifications accredited by Highfields Qualifications. This means that you can be rest assured that your Food Allergen Awareness and Control in Catering Certificate provides information for best practice to make a real difference to the lives of people who suffer from food allergies or intolerances. It also helps to stay on the right side of the law! The Ofqual Register number for this course is 603/1396/1
About this course This practical course will help primary teachers to understand the purpose of assessment in history and consider current best practice. We will explore ways of continuing to improve the quality of teaching and learning in history through effective assessment strategies. We will go through practical ideas and resources to enliven teaching and learning in history and provide opportunities for assessment. This course will provide guidance and support to help develop the accuracy of teacher judgements. During the course, we will look at examples of writing and outcomes from different schools and consider how these outcomes demonstrate progress and attainment in history. Outcomes • understand the purpose of assessment in history • consider current best practice • explore ways of continuing to improve the quality of teaching and learning in history through effective assessment strategies • explore practical ideas and resources to enliven teaching and learning in history and provide opportunities for assessment • provide guidance and support to help develop the accuracy of teacher judgements Course leader The course is led by Steven Kenyon. Steven is a member of the Historical Association’s primary committee, having worked as a primary school teacher and then Deputy Head Teacher between 2004 and 2018. He joined Lancashire Professional Development Service in April 2018 as a Teaching and Learning Consultant for Primary History and English. He works closely with Lancashire Archives to promote and develop local history work in primary schools. This year he is a judge for the Historical Association's Young Quills Awards.