43969 PE courses

Description: Customer service and the success of a company are interdependent. By offering excellent customer service, you can retain customers and grow your business. The Customer Care Training course combines all the essential knowledge in detail to enable you to become progressing in the competitive and dynamic customer care field. You will introduce to the most-needed skills to master the position as a customer care assistant or receptionist. Explore the necessity of having a customer service standards which indirectly reflects your brand's values. This course provides an excellent base for high-quality customer care to stay ahead in the robust and competitive job market, Upon successful completion of the course, you'll be able to handle issues for customers and do your best to ensure they are satisfied. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Care Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Care Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Assessment Assignment - Customer Care Training 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Hold the attention and suspense of the reader with Thriller Writing Thriller can be both enjoyable yet challenging tasks. A thriller writer needs to know a lot of things including the knowledge of science, reader's interest, the understanding of writing patterns, and more. The Creative Writing Course - Thriller course is prepared to fulfil the thirst of the thriller writer. The course teaches you the writing pattern or formats of a thriller and helps you to create a story and protagonist that will hold the suspense of the readers. You will learn how to write a thriller easily, then submit it to the publisher, and finally the procedures of publication. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Creative Writing Course - Thriller is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Creative Writing Course - Thriller is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Writing The Thriller Introduction to Writing the Thriller 00:30:00 The Thriller: Form and Function 00:30:00 Writing the Thriller: Lesson One 00:30:00 Writing the Thriller: Lesson Two 00:30:00 Exercise 1 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Three 00:30:00 Exercise 2 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Four 00:30:00 Exercise 3 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Five 00:30:00 Exercise 4 - Building Your Thriller 00:30:00 Writing the Thriller: Lesson Six 00:30:00 Mock Exam Mock Exam - Creative Writing Course - Thriller 00:20:00 Final Exam Final Exam - Creative Writing Course - Thriller 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

People are fascinated with horror. As a result, there's always a high demand for horror stories. Scare your readers with your unique horror stories by taking this Creative Writing Course - Horror course.  Through this Creative Writing Course - Horror course, you will get a glimpse of the horror market and explore how to write creative horror stories. You'll start the course with a thorough understanding of the history of horror. Gradually, the training will take you through characters and concepts and show you how to let your readers get to know your characters. Finally, you'll get great ideas on story plotting and familiarise yourself with the common writing challenges. By the end of the course, you'll be aware of how to create authentic horror stories and captivate your readers.  Learning Outcomes Enhance your creative writing skills Learn about horror markets Learn how to build your story's setting Know how to develop your story character Enrich your knowledge of story plotting Familiarise yourself with the common writing issues Who is this Course For? Anyone interested in improving their horror story writing skills can take this Creative Writing Course - Horror Course.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of the English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Creative Writing Course - Horror Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Author Horror Writer Horror Fiction Writer Horror Markets Lesson One: The History of Horror 01:00:00 Lesson Two: Characters and Concepts 01:00:00 Lesson Three: Location and Backdrop 01:00:00 Lesson Four: Story and Plotting 01:00:00 Lesson Five: Writing Issues 01:00:00 Horror Writing - The Course Lesson Six: Horror Markets 01:00:00 Mock Exam Mock Exam - Creative Writing Course - Horror 00:20:00 Final Exam Final Exam - Creative Writing Course - Horror 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The concept of Public relation has changed its structure after the mass use of computer and internet. Through using internet and computer, information can spread easily and quickly. Though the path has changed a lot, the proper necessity of Public Relation is still mandatory. The Public Relations Certificate Course Level 2 deals with the different aspects of Public Relation (PR) such as strategic vs tactical PR, the procedures of designing PR strategy, developing the appropriate relationship with reporters and journalists, establishing excellent media relationships, etc. The course also focuses how to prepare a proper press release and the importance of social media in PR. In short, the course provides the key features of Public Relationship. Learning Outcomes: Apply the different purposes to strategic vs. tactical PR Design a PR strategy Develop strong relationships with reporters and journalists Take their communication skills to a higher level Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Relations Certificate Course Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Relations Certificate Course Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Public Relations Certificate Course Level 2) 00:15:00 Public Relations 00:30:00 Building Your PR Plan 00:30:00 Structuring Messages 00:30:00 Establishing Media Guidelines 00:30:00 Managing the Media 00:30:00 The Press Release 00:30:00 PR and the Crisis 00:30:00 Social Media and Public Relations 00:15:00 Mock Exam Mock Exam- Public Relations Certificate Course Level 2 00:20:00 Final Exam Final Exam- Public Relations Certificate Course Level 2 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: If you've reviewed what a business plan is, and why you need one to start and grow your business, then it's time to dig into the process of actually writing a business plan. This Business Plan Writing Course is designed for business owners and entrepreneurs who are ready to create a business plan. All the essentials steps are covered, including drafting the original document, identifying the audience, gathering information, researching, describing product plans, and marketing, sales, and accounting terms. So, create your own business plan and get a boost in your career by joining this course. Learning Outcomes: Research and analyze the individual components needed for a business plan Apply skills to create a business plan for different audiences, including investors, banks, and other stakeholders Explain the purpose and future of your business in easy to understand terms Use accounting terms to describe the future for their business Describe their marketing, sales, and planning strategies Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Plan Writing Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Plan Writing Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 What is a Business Plan For? 00:15:00 A General Business Plan Framework 00:15:00 Identifying Your Audience 00:15:00 Gathering and Analyzing Information 00:30:00 Defining Your Company 00:15:00 Getting to Work 00:05:00 Creating a Marketing Strategy 01:00:00 Creating the Sales Plan 00:15:00 Developing Financial Projections 00:30:00 Putting It All Together 00:15:00 Mock Exam Mock Exam- Business Plan Writing Course 00:20:00 Final Exam Final Exam- Business Plan Writing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Do you want to save your important file and images in a drive? If so, OneDrive allows you this opportunity that you can get the files and saved pictures at any time from any places using a tablet, computer, or mobile device. To know more about the features and activities, take a look at MS Office 365 OneDrive course. It will assist you in understanding all you need to know about the OneDrive. The MS Office 365 OneDrive course will teach you how to store files and images, create polished documents, collaborate in real-time, unlock insights, and present with clarity in this cloud-based app. The course also teaches you how to access files, open and save, share, view details, and changes the view and categorizing options. It will also teach the learners to work with delete and sync files with Version History effectively. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 OneDrive is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 OneDrive is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Getting Started with OneDrive Overview 00:03:00 Accessing Files 00:06:00 Changing the View and Sorting 00:06:00 Opening a File 00:05:00 Saving Files to OneDrive 00:06:00 Creating and Rearranging Folders 00:05:00 Sharing Files 00:07:00 Viewing File Details 00:05:00 Working with Version History 00:06:00 DeletingFiles 00:04:00 Restoring Your OneDrive 00:02:00 SyncingFiles 00:06:00 Copying Files to SharePoint 00:03:00 Conclusion Course Recap 00:03:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The internet has become a predominant mode for business. People use the internet to buy goods and accomplish the everyday task. You don't need to possess your own Internet company in order to make money online. In fact, there are plenty of ways that every individual can use to do business online. You are at the right place if you have thought about starting an e-commerce business. The Internet Business Secrets course is designed to provide you with the most important tools and techniques for the creation, operation, and management of an e-commerce business. Who is the course for? Anybody who is responsible for developing and implementing online marketing projects. If you are a start-up or small business in eCommerce, this course will be your guide to success. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Web developer Advertising consultant Promotions manager An online store owner An e-commerce consultant. Internet Business Secrets Introduction 00:15:00 Ebay 00:15:00 Get Paid by Blogging 00:30:00 Virtual Assistant 00:15:00 Freelance Work 00:15:00 SEO Writing 00:15:00 Affiliate Programs 00:15:00 Online Surveys 00:15:00 Fiverr.com 00:30:00 Reference Books Starting Online Business 00:00:00 Internet Business 00:00:00 Mock Exam Mock Exam-Internet Business Secrets 00:20:00 Final Exam Final Exam-Internet Business Secrets 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Lunchtime shouldn't be a time for 'switching off'. Lunch-and-learn events, sometimes called brown-bag seminar, 'switch on' opportunities to explore helpful topics that often fall by the wayside for lack of time. This Lunch & Learn Program Development Course will give you all the ideas how to create lunch and learn program that creates opportunities for learning that might not otherwise happen. You will learn how to develop a promotion plan for your organization, develop and deliver a lunch and learn session. So, develop your skills and knowledge by joining this course. Learning Outcomes: Narrate the benefits of launching a Lunch and Learn Program Display an outline for the targets as well as the expectations of a Lunch Learn Program for the organisation Implement some factors associated with your success so that you can initiate a Lunch and Learn Program for the organisation Improvise a promotion in order to assist your organisation in regard to the Lunch and Learn Program Devise and enlist a worthy Lunch and Learn session topics Manage a Lunch and Learn session for your organisation in a way that is currently being operated Improvise as well as deliver a Lunch and Learn session Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Lunch & Learn Program Development Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Lunch & Learn Program Development Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 So, What is a Lunch and Learn? 00:15:00 The Underpinnings of Lunch and Learn Programs 00:30:00 Ongoing Administration of a Lunch and Learn Program 00:15:00 Developing a Lunch and Learn Presentation 01:00:00 Mock Exam Mock Exam- Lunch & Learn Program Development Course 00:20:00 Final Exam Final Exam- Lunch & Learn Program Development Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Self-leadership is the process by which you will influence yourself to achieve your goals and objectives. A self-leader needs to develop self-awareness, self-confidence and self-efficacy or self-belief. The work of a self-leader is immense as all the branch of an organisation needs a self-leader. The Certificate Course on Self-Leadership will give you a precise knowledge about the quality of self-leadership and how to acquire the ability through practical instruction and example. The course will help you to determine what you need to do or what you need to know for obtaining the leadership quality. In the Certificate Course on Self-Leadership, you will also know the four pillars of Self-leadership. The purpose of the course is to make you a self-leader who can lead the company. Learning Outcomes: Define self-leadership and what it means on an individual level Assume responsibility for their results by understanding who they are, what they want, and how to reach they goals Describe the four pillars of self-leadership Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build self-leadership Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate Course on Self-Leadership is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate Course on Self-Leadership is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What is Self-Leadership? 00:15:00 Knowing Who You Are 00:45:00 Knowing What You Do 00:30:00 Motivation for Optimists 00:30:00 Using What You Know 00:30:00 Mock Exam Mock Exam- Certificate Course on Self-Leadership 00:20:00 Final Exam Final Exam- Certificate Course on Self-Leadership 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Are you struggling with your video to show up in Google, YouTube or other search engines? Do you notice yourself questioning 'How do I Increase my YouTube Video Views'? Then this Youtube Video SEO Training course is just what you need. Through this course, you will learn how to assure that viewers find your video when they search for your type of product. Become an expert from no SEO experience and double the growth rates whenever a visitor watches a video at ranking your videos. This Youtube Video SEO Training course packed with essential information that helps you to start a rewarding career and turn your love and passion for making videos into a money-making opportunity. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Youtube Video SEO Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Youtube Video SEO Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction for Video SEO FREE 00:01:00 YouTube Auto Suggest for Keyword Research 00:08:00 Find YouTube Tags 00:04:00 YouTube Video SEO Optimizations 00:05:00 Module: 02 YTCockpit for Keyword Research _ Tracking 00:03:00 Tubular and Other Tool Comparisons 00:04:00 VidIQ Extension 00:07:00 YouTube Comments 00:02:00 Module: 03 The Secret of Subscribers in SEO 00:03:00 YouTube Black vs White 00:05:00 Rules of Engagement 00:06:00 YouTube Analytics 00:03:00 Module: 04 Video Sitemap SEO 00:07:00 Create a Playlist for Hard SEO Terms 00:05:00 YouTube Video Layout Blueprint 00:11:00 YouTube AdSense _ Other Monetizations 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00