43880 PE courses

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

17-in-1 CPD Certified Bundle | Free 17 PDF & Transcript Certificate Included | 24/7 Learner Support

QLS Level 5 Diploma | QLS Endorsed Certificate | 11 CPD Courses & PDF Certificates | 145 CPD Points | CPD Accredited

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Embark on a transformative journey into the world of precision and clarity with our Medical Writing (Medical Transcription, Medical Law & Medical Terminology) course! This Amazing bundle on Medical Transcription, Medical Law & Medical Terminology covers Diverse medical disciplines, with a strong emphasis on Medical Writing. Participants explore essential aspects of healthcare, including Medical Writing, Medical Transcription, Medical Law, and Medical Terminology. The program also delves into all crucial components of effective Medical Writing. Additionally, learners acquire vital soft skills such as effective communication and stress management, which are integral to successful Medical Writing careers. With a dedicated focus on Medical Writing, this bundle equips individuals with the knowledge and skills required to excel in this specialized field. Graduates emerge well-prepared for roles that involve precise and clear Medical Writing. This bundle offers a robust foundation rooted in the principles of Medical Writing which is required in any type of transcription or healthcare-related profession. Course 01: Medical Writing Course 02: Medical Transcription Course 03: Medical Law Course 04: Medical Receptionist: Responsibilities and Skills Course 05: Introduction to Medical Terminology Course 06: Clinical Coding Course 07: GDPR in Healthcare Course 08: Document Control Course 09: Clinical Coding: ICD-10-CM Course 10: Clinical Coding Inpatient Training: DRG-ICD Course 11: Clinical Coding Inpatient Training: DRG-PCS Course 12: Compliance Risk and Management Course 13: Phone-Based Customer Service Course 14: Effective Communication Skills Diploma Course 15: Touch Typing Essentials Course 16: Level 2 Microsoft Office Essentials Course 17: Personal Hygiene Course 18: Stress Management Training Learning Outcome of this Bundle course: Perfect Medical Writing for precise healthcare documentation. Hone soft skills crucial for healthcare roles in Medical Writing Expertise in GDPR compliance, ensuring secure Medical Writing Ready for roles in transcription, reception, and diverse Medical Writing professions Holistic understanding for well-rounded contributions in Medical Writing Why Choose Our Bundle? FREE Medical Writing certificate accredited Get a free student ID card with Medical Writing Training Get instant access to this Medical Writing course Learn Medical Writing from anywhere in the world The Medical Writing is an entirely online course Lifetime access to the Medical Writing course materials The Medical Writing comes with 24/7 tutor support This bundle focuses on "Medical Writing," emphasizing precise and accurate healthcare documentation. Participants explore medical disciplines, including "Medical Transcription," "Medical Law," "Medical Terminology" and "Clinical Coding." The curriculum covers healthcare terminology and GDPR compliance while nurturing soft skills like effective communication. Graduates are well-prepared for diverse healthcare roles, benefiting from this bundle's comprehensive approach to "Medical Writing." By delving into the intricacies of Medical Transcription, Medical Law and Medical Terminology learners gain a deep understanding of healthcare documentation and communication. Whether aspiring to careers in medical transcription, receptionist duties, compliance management, or other healthcare professions, this bundle provides a solid foundation rooted in "Medical Writing" principles. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical Writing (Medical Transcription, Medical Law & Medical Terminology) Aspiring Medical Writers Healthcare Professionals Medical Transcriptionists Healthcare Administrators Compliance Officers Healthcare Enthusiasts Requirements Medical Writing (Medical Transcription, Medical Law & Medical Terminology) No formal qualification is required to enrol in this Medical Writing (Medical Transcription, Medical Law & Medical Terminology) course. Career path Possible career paths after this Medical Writing (Medical Transcription, Medical Law & Medical Terminology) bundle: Medical Writer Medical Transcriptionist Healthcare Compliance Officer Legal Consultant in Healthcare Customer Service Representative Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure. In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively. You will be able to identify what can help you and what can hinder you in your daily routines. An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Document Control at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Document Control at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Document Control at QLS Level 3 course. Due to Document Control at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Document Control at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Document Control at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Document Control at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Document Control at QLS Level 3 course. This Document Control at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Document Control at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Document Control at QLS Level 3 course: Module 1: Introduction to Document Control Module 2: Principles of Document Control and Elements of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies and Instruments Module 5: Document Management Module 6: Quality Assurance and Controlling Quality of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems and Soft Copy Documentation Assessment Process ou have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Document Control at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Document Control at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Document Control at QLS Level 3 No prior background or expertise is required. Career path The Document Control at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Document Control at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Document Control at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Master the art of professional report writing with this Level 5 Diploma, QLS Endorsed. Develop advanced writing, research, and presentation skills to create impactful reports for any industry. Enroll today!

Unveil the Science of Nourishment with Our Dietetics Bundle! Embark on a captivating journey into the realm of culinary science and holistic well-being with our extraordinary bundle: Dietetics: Diet and Nutrition Science with Food Science. This collection of 20 meticulously curated courses is more than just education - it's a culinary odyssey that melds the art of food with the precision of science. Delve into the heart of nutrition, unravel the secrets of dietetics, and master the harmony between food and wellness. As the sun rises on each lesson, you'll find yourself immersed in the vibrant world of nutrition, guided by experts who are as passionate as they are knowledgeable. Join us on this extraordinary expedition as we blend the alchemy of taste with the rigor of science! Learning Outcomes: Attain a QLS Level 3 Certificate in Nutrition and elevate your expertise. Unleash your potential with a Dietetics & Nutrition Certification. Elevate health and vitality with CPD Accredited Dietetics, Health, and Fitness insight. Achieve a QLS Level 4 Diploma in Health and Wellness. Harness the art of Health Coaching with finesse at QLS Level 4. Master the A-Z of Weight Loss through comprehensive training. Guide clients towards wellness as a certified Health & Diet Coach. Transform lives with Hormone Health & Testosterone expertise. This Dietetics: Diet and Nutrition Science with Food Science Bundle Contains 20 of Our Premium Courses for One Discounted Price: Course 01: Certificate in Nutrition at QLS Level 3 Course 02: Dietetics & Nutrition Certification Course 03: Dietetics, Health and Fitness - CPD Accredited Course 04: Diploma in Health And Wellness at QLS Level 4 Course 05: Diploma in Health Coaching at QLS Level 4 Course 06: Weight Loss Training- Complete A-Z Guide Course 07: Health & Diet Coaching Course 08: Hormone Health & Testosterone Certification Course 09: Fitness Instructor Course Course 10: Healthy Dieting and Nutrition Course 11: HIIT Training & Bodyweight Exercises Course 12: Nutrition: 60+ Foods For Health, Fitness & Dieting Course 13: Vegan Nutrition Training Course 14: Ketogenic Diet Crash Course Course 15: Nutrition Masterclass Course 16: Nutrition: Boosting Immunity System Course 17: Natural Nutrition: Naturopathy Course Course 18: Online Diet and Nutrition - Make Your Own Diet Plan Course Course 19: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 20: Mindfulness for Wellbeing and Peak Performance Explore the World of Dietetics, Diet and Nutrition, and Food Science! Welcome to the comprehensive Dietetics: Diet and Nutrition Science with Food Science bundle, your gateway to mastering the realms of Dietetics, Diet and Nutrition, and Food Science. Immerse yourself in a collection of 20 enriching courses that delve deep into the core concepts of Dietetics, equip you with insights into Diet and Nutrition, and unravel the mysteries of Food Science. Through this bundle, you'll gain expertise in Dietetics as you explore the profound impact of Diet and Nutrition on overall well-being. Delve into the realm of Food Science and understand the intricacies that shape the taste, composition, and effects of the foods we consume. Whether you're aspiring to become a nutrition consultant, health coach, or simply seeking a holistic understanding of Diet and Nutrition, these courses will provide you with a solid foundation. Embark on this journey and let the worlds of Dietetics, Diet and Nutrition, and Food Science unfold before you, offering insights that can transform lives and shape healthier futures. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring nutritionists seeking a comprehensive foundation. Fitness enthusiasts aiming to unlock the potential of a balanced diet. Health professionals desiring CPD accredited expertise. Requirements You will not need any prior background or expertise. Career path Nutrition Consultant: £25,000 - £40,000 Health Coach: £20,000 - £35,000 Wellness Specialist: £30,000 - £45,000 Dietitian: £25,000 - £38,000 Fitness Instructor: £18,000 - £28,000 Certificates Digital certificate Digital certificate - Included

Electrician: Electrical Engineering & PAT Testing Training Essentials – CPD Certified! Gain Practical Skills, Flexible Learning, Expert Support – Enroll Today!