118 Paving courses in Cardiff delivered Online

Mastering English and Maths is pivotal in both daily life and professional endeavors. English facilitates effective communication, enabling clear expression of ideas and successful interactions. Maths equips us with problem-solving skills and numerical literacy vital for budgeting, decision-making, and various tasks. Elevate your career prospects with our comprehensive Functional Skills Maths Level 2 & Functional Skills English course. Sharpen practical mathematical abilities, enhance language proficiency, and gain a competitive edge in the job market. Acquire skills employers highly value, boosting your employability and paving the way for personal growth and success. Invest in yourself today and reap the rewards tomorrow. 4 Exclusive Courses with 4 Free CPD Accredited PDF Certificates! Limited Time Offer!! Hurry Up and Enrol Now!!! Course 01: Functional Skills Maths Course 02: Functional Skills English Course 03: Functional Skills IT Course 04: Functional Skills Fitness This Functional Skills course starts with the basics of Functional Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Functional Skills is intuitive and easy to understand. Why would you choose the Functional Skills course: Lifetime access to the Functional Skills course materials Full tutor support is available from Monday to Friday with the Functional Skills course Learn Functional Skills at your own pace from the comfort of your home Gain a complete understanding of the Functional Skills course Accessible, informative learning Functional Skills course modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Functional Skills course Study Functional Skills in your own time through your computer, tablet or mobile devic A 100% learning satisfaction guarantee with your Functional Skills course Curriculum Breakdown of the Functional Skills (Maths, English, IT & Fitness) Level 2 Bundle Take a look at the training modules of the Functional Skills Maths Level 2 Numbers and Negative Numbers Multiples Factors Fractions and Power Percentages Expressions Decimals Ratio and Proportion Exponents and Radicals Graphs The Profit and Loss Perimeter and Area Averages Probability Take a look at the training modules of the Functional Skills English Level 2 Basics of Grammar The Basics of Sentence Structure of Sentence Punctuation & Capitalisation Spelling Take a look at the training modules of the Functional Skills IT How People Use Computers System Hardware Device Ports and Peripherals Data Storage and Sharing Understanding Operating Systems Setting Up and Configuring a PC Setting Up and Configuring a Mobile Device Managing Files Using and Managing Application Software IT Security Threat Mitigation Computer Maintenance and Management IT Troubleshooting Understanding Databases Take a look at the training modules of the Functional Skills Fitness Introduction Introduction To Functional Fitness Training What Is Functional Fitness Benefits Of Functional Fitness Benefits Of Functional Fitness Functional Fitness & Other Exercises Common Mistakes With Functional Fitness Functional Fitness Training Areas Functional Fitness & Power Functional Fitness & Strength Functional Fitness & Range Of Motion Functional Fitness & Balance & Endurance Conclusion to Functional Fitness Training Conclusion CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Functional Skills course. Requirements To enrol in this Functional Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path The Functional Skills (Maths, English, IT & Fitness) Level 2 bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Functional Skills (Maths, English, IT & Fitness) Level 2 are following- Teacher of Mathematics Teacher of English Teacher of IT Mathematics/ English/ IT Lecturer SEND Maths/ English/ IT Teacher Functional Skills Tutor Certificates CDP Accerdited PDF Certificate Digital certificate - Included 4 CPD Accredited PDF Certificates for Free CPD Accredited Hardcopy Certificate Hard copy certificate - £9.99 Delivery Charge Inside the UK: Free Outside the UK: £9.99 for each.

Immerse yourself in the ancient practice of yoga, a transformative journey that extends far beyond the mere physical postures. Our comprehensive yoga sessions are meticulously curated and led by seasoned professionals, offering a serene sanctuary tailored for the demands of modern-day professionals yearning for holistic balance and wellness. Delve into innate human abilities such as intuition, telepathy, clairvoyance, lucid dreaming, and energy healing. Uncover these dormant gifts existing within and enjoy awakening them fully.

Cognitive Behavioural Therapy(CBT) has been found to be effective in treating a range of mental health disorders. Studies suggest that it is effective in approximately 50-75% of cases, depending on the disorder and individual factors. Welcome into the realm of understanding and reshaping human thought processes with our captivating online diploma. Delve into the intricacies of Cognitive Behavioural Therapy (CBT), unlocking the door to profound insights that transcend the boundaries of conventional wisdom. Picture this: you, equipped with the invaluable knowledge gleaned from exploring the theoretical landscapes of Cognitive Behavioural Therapy, seamlessly navigating the labyrinth of the human mind. Key Features This Cognitive Behavioural Therapy Diploma (Online) Course: CPD QS Certified Cognitive Behavioural Therapy Diploma (Online) Course. Free Certificate Developed by Specialist Lifetime Access As you immerse yourself in the rich tapestry of theories and fundamentals, a captivating narrative unfolds, revealing the underpinnings of how thoughts influence emotions and behaviours. Witness the metamorphosis of personal development as you delve into the psychology that shapes our perceptions, paving the way for a deeper understanding of self and others. In your journey, discover the profound impact of Cognitive Behavioural Therapy in addressing the shadows of anxiety and depression, offering a beacon of hope to those navigating the complex terrain of their emotions. But that's not all-venture into uncharted territories with an exploration of Cognitive Behavioural Therapy approaches tailored for children on the autism spectrum. Picture the ripple effect of your knowledge, reaching young minds and creating a positive impact that resonates through the years. Join us in this intellectual odyssey, where each module is a stepping stone towards becoming a beacon of positive change, armed with the wisdom to unravel the intricate tapestry of the human psyche. Course Curriculum Cognitive Behavioural Therapy Diploma (Online) Course: Module 01: Overview of Cognitive Behavioral Therapy (CBT) Module 02: Theories and Fundamentals of CBT Module 03: Tools and Tactics in CBT Module 04: Navigating the CBT Process Module 05: CBT for Personal Development Module 06: Addressing Anxiety and Depression with CBT Module 07: CBT Approaches for Autism in Children Learning Outcomes After completing this Cognitive Behavioural Therapy Diploma Course, you will be able to: Analyse Cognitive Behavioural Therapy(CBT) principles, distinguishing between various theoretical foundations and practical applications. Apply diverse tools and tactics in Cognitive Behavioural Therapy(CBT) for effective therapeutic interventions. Demonstrate proficiency in navigating the Cognitive Behavioural Therapy(CBT) process with clients. Utilise Cognitive Behavioural Therapy(CBT) strategies for personal development and enhanced self-awareness. Employ Cognitive Behavioural Therapy(CBT) techniques specifically tailored for addressing anxiety and depression. Implement Cognitive Behavioural Therapy(CBT) approaches suitable for supporting children with autism spectrum disorders. Certification After completing this Cognitive Behavioural Therapy Diploma course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Cognitive Behavioural Therapy Diploma (Online) Course Aspiring therapists seeking comprehensive Cognitive Behavioural Therapy(CBT) knowledge for professional growth. Psychologists aiming to enhance their therapeutic skills through Cognitive Behavioural Therapy(CBT) expertise. Individuals interested in personal development and managing anxiety or depression. Parents and educators seeking effective Cognitive Behavioural Therapy(CBT) approaches for children with autism. Mental health professionals expanding their expertise in evidence-based therapeutic practices. Career path This Cognitive Behavioural Therapy Diploma (Online) Course Clinical Psychologist Counselling Psychologist Mental Health Specialist Child Psychologist Autism Support Worker Educational Psychologist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Flash Sale! 17-in-1 Premium Bundle | CPD Certified | 17 Free PDF Certificates Certificates | Lifetime Access

Flash Sale! 17-in-1 Premium Bundle | CPD Certified | 17 Free PDF Certificates Certificates | Lifetime Access

💼 Unlock the Secrets of Investment Banking: Your Path to Financial Success! 💰 Are you ready to dive into the fast-paced world of investment banking? Enroll in our Investment Banking text course and embark on a journey towards mastering the intricacies of finance, mergers, acquisitions, and more. Whether you're a seasoned professional looking to advance your career or a novice eager to enter the world of high finance, this course is your gateway to success.   🌟 Why Invest in Investment Banking? Investment banking is a dynamic and lucrative field that plays a crucial role in the global economy. By understanding the fundamentals of investment banking, you'll gain invaluable insights into financial markets, corporate finance, and strategic decision-making. Whether you aspire to become an investment banker, financial analyst, or corporate strategist, this course will equip you with the knowledge and skills needed to thrive in a competitive industry.   📚 What Will You Learn? In our Investment Banking text course, you'll explore a wide range of topics, including: Financial Markets and Instruments Corporate Valuation and Financial Modeling Mergers and Acquisitions Capital Markets and Fundraising Risk Management and Regulatory Compliance With each module, you'll deepen your understanding of key concepts and principles, preparing you to tackle real-world challenges with confidence and expertise.   🎓 Who is This For? Our Investment Banking course is perfect for: Finance Professionals Seeking Career Advancement Students Pursuing Careers in Investment Banking or Finance Entrepreneurs and Business Owners Looking to Navigate Financial Markets Anyone Interested in Understanding the Dynamics of Corporate Finance and Capital Markets No matter your background or experience level, this course offers something for everyone interested in mastering the art of investment banking.   🚀 Career Path Upon completing our Investment Banking course, you'll be well-positioned to pursue a variety of exciting career opportunities, including: Investment Banking Analyst Financial Analyst Corporate Finance Manager Mergers and Acquisitions Advisor Asset Manager Private Equity Associate With the foundational knowledge and skills acquired in this course, you'll be equipped to excel in diverse roles within the finance industry, paving the way for a rewarding and prosperous career.   🔍 Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners with no prior finance experience? A: Yes, our Investment Banking course is designed to accommodate learners of all levels, from beginners to seasoned professionals. We provide clear explanations and practical examples to ensure that even those with minimal finance background can grasp complex concepts. Q: How long does it take to complete the course? A: The duration of the course varies depending on your learning pace and schedule. On average, most students complete the course within [insert estimated time frame], but you can progress at your own pace and revisit materials as needed. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the Investment Banking course, you'll receive a certificate of achievement, showcasing your newfound expertise in investment banking and finance. Q: Can I access the course materials on mobile devices? A: Absolutely! Our course materials are accessible on all devices, including desktops, laptops, tablets, and smartphones, allowing you to learn anytime, anywhere. Q: Is there any prerequisite knowledge required to enroll in the course? A: While prior knowledge of finance or accounting may be beneficial, it is not required. Our course covers fundamental concepts and builds upon them progressively, making it accessible to learners of all backgrounds.   🌐 Begin Your Journey to Financial Mastery Today! Don't miss out on this opportunity to gain invaluable skills and insights into the world of investment banking. Enroll now in our Investment Banking text course and take the first step towards a successful and rewarding career in finance. Your path to financial success starts here! 🌟💼📈 Course Curriculum Module 1 Introduction to Investment Banking Introduction to Investment Banking 00:00 Module 2 Financial Markets and Instruments Financial Markets and Instruments 00:00 Module 3 Capital Markets and Investment Banking Capital Markets and Investment Banking 00:00 Module 4 Trading and Sales in Investment Banking Trading and Sales in Investment Banking 00:00 Module 5 Research and Analysis in Investment Banking Research and Analysis in Investment Banking 00:00 Module 6 Asset Management in Investment Banking Asset Management in Investment Banking 00:00

In the complex situation of mental well-being, counseling for depression emerges as a guiding light, shining hope into many lives. 'Depression Counseling ' delves into the intricate layers of depression, providing a comprehensive understanding that stretches beyond common knowledge. This course will not only enlighten learners about the physical and psychological repercussions of depression but also offer insights into the science and statistics behind it. Furthermore, it aims to debunk 11 myths surrounding this ailment, empowering participants with the knowledge to slay the nightmare and embrace strategies to battle depression effectively. Exploring counseling for depression and anxiety is more than just a theoretical journey; it's about equipping oneself with a transformative toolset. The course offers a profound dive into the myriad facets of depression, shedding light on its haunting impact on individuals and the wider community. By encompassing a blend of evidence-based information and proactive strategies, this course becomes an essential blueprint for those keen on understanding depression's true nature. The pervasive nature of myths around depression often complicates its understanding and treatment. This course, however, boldly challenges these misconceptions, paving the way for more informed, compassionate, and effective interventions. By the conclusion, learners won't just be well-versed in counseling for depression training but also carry the confidence to implement these learnings in real-world scenarios. Learning Outcomes: Grasp a comprehensive understanding of the underlying causes and manifestations of depression. Identify the physical and psychological consequences associated with depression. Analyse and interpret the science and statistical data surrounding depression. Debunk common myths associated with depression and its treatments. Acquire strategies to address and mitigate the symptoms of depression effectively. Recognise the broader societal implications and challenges presented by depression. Employ evidence-based counseling methods tailored for individuals battling depression. Why buy this Depression counseling course? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Depression Counseling you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Depression counseling course for? Mental health practitioners looking to specialise in depression therapy. Individuals personally affected by depression seeking in-depth knowledge. Educators and school counsellors aiming to support students better. Caregivers and family members of those suffering from depression. Social workers eager to add another dimension to their counselling repertoire. Prerequisites This Depression Counseling was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Depression Counseling is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Introduction 00:02:00 Understanding Depression Understanding Depression 00:19:00 Physical & Psychological Effects Of Depression 00:10:00 Science & Statistics Of Depression 00:09:00 Beating Depression 11 Myths About Depression 00:08:00 Slay The Nightmare 00:06:00 How To Battle Depression 00:05:00 Final Thoughts & Advice Final Thoughts & Advice 00:01:00

These courses are designed for aspiring 3D artists, students, graduates, creative professionals, CAD designers, and anyone passionate about 3D art. Whether you're looking to launch a career, enhance existing skills, or explore new creative avenues, our courses provide comprehensive training tailored to various skill levels and interests. Check our Website Duration: 16 hours Method: 1-on-1 and Tailored content Dates and Times: Select your preferred hour from Monday to Saturday, available between 9 am and 7 pm. CAD and 3D Studio Max Training Course Duration: 16 hours Course Outline: Introduction to AutoCAD Familiarizing yourself with the AutoCAD interface Navigating the drawing environment Mastering fundamental 2D geometry creation Exploring essential drawing tools and commands Introduction to blocks and symbols for efficient design Advanced AutoCAD Techniques Delving into advanced drawing methods Proficiently manipulating and editing 2D geometry Crafting custom symbols and blocks for enhanced productivity Working with text and annotations for clear communication Utilizing layers and line types for organized design 3D Modeling in AutoCAD Venturing into the world of 3D modeling Precision crafting of 3D solids and surfaces Seamless modification and manipulation of 3D geometry Crafting custom materials and textures for realistic designs Effective utilization of AutoCAD's lighting and camera systems Introduction to 3ds Max Embracing the 3ds Max interface and configuring the workspace Proficiency in navigating within 3ds Max Understanding the viewport for optimized design Exploring basic 3D modeling techniques in 3ds Max Materials and Textures in 3ds Max Application and modification of textures for enhanced designs Mastering the art of UVW mapping for precise texturing Utilizing the material editor for creative freedom Crafting custom materials aligned with your design vision Harnessing the power of Vray materials for lifelike renders Lighting in 3ds Max Introduction to various lighting techniques Grasping light properties for impactful designs Strategic setup of lights to enhance scenes Illuminating scenes with Vray lights Cameras in 3ds Max Mastery of camera systems in 3ds Max Exploring camera properties for cinematic effects Creating animations with cameras for dynamic scenes Utilizing Vray cameras for stunning renders Rendering in 3ds Max Unveiling the art of rendering Utilizing Vray Global Illumination for realistic lighting Leveraging Vray Physical Cameras for precise control Enhancing scenes with Vray HDRI Lighting Following a Vray Rendering Workflow for professional results Advanced Modeling Techniques Proficiency in crafting complex geometry Utilizing modifiers for intricate designs Exploring polygonal modeling for versatile creations Creating both organic and inorganic models with expertise Unleashing the potential of advanced modeling techniques Projects Application of acquired skills to create real-world scenes Designing a detailed interior scene with meticulous attention Crafting a visually impactful exterior scene Creating a complex scene featuring multiple objects and materials Course Requirements: A computer with AutoCAD and 3ds Max installed Basic knowledge of computer operations A keen interest in 2D and 3D modeling and design Course Goals: Upon course completion, you will possess a comprehensive understanding of AutoCAD and 3ds Max, enabling you to craft intricate 3D scenes enriched with advanced materials, textures, lighting, and rendering. These newfound skills empower you to advance your capabilities in both 2D and 3D modeling and rendering. Upon successful completion of this comprehensive AutoCAD and 3ds Max training, participants will attain the following skills: AutoCAD Proficiency: Mastery of 2D geometry, drawing tools, and symbols. Advanced AutoCAD Techniques: Expertise in editing, custom blocks, text, and layers. 3D Modeling in AutoCAD: Competence in crafting 3D solids, textures, and lighting. Introduction to 3ds Max: Proficient navigation of the interface and fundamental 3D modeling. Materials and Textures: Application and customization of textures using Vray. Lighting and Cameras: Mastery of lighting and camera systems within 3ds Max. Rendering: Production of high-quality renders through Vray. Advanced Modeling: Proficiency in handling complex geometry and creating organic models. Real-World Projects: Capability to design interiors, exteriors, and intricate scenes. Skills Acquired: Mastering 3D Modeling Techniques in 3D Studio Max Advanced Texturing and Material Application Skills Proficiency in Lighting and Rendering Techniques Expertise in Animation and Keyframe Techniques Comprehensive Scene Composition and Camera Setup Knowledge Career Opportunities: Senior 3D Modeler Experienced CAD Designer Lighting and Rendering Specialist Animation Director Architectural Visualization Expert Upon completing our 3D Studio Max and CAD Courses, students will acquire advanced 3D modeling, animation, and CAD design skills, paving the way for rewarding careers in roles such as Senior 3D Modeler, CAD Designer, Lighting Specialist, Animation Director, and Architectural Visualization Expert. You will gain access to the following benefits: An Autocad and 3ds Max Certificate of Attendance. A comprehensive PDF training guide for 3ds Max and CAD. Real-time feedback during sessions, with the option to record them as video archives. We offer the following advantages: Price guarantee to ensure the best value for your investment. Personalized one-on-one training for focused learning. Flexible scheduling options available seven days a week, from 9 am to 7 pm. Lifetime email and phone support for ongoing assistance. Assistance with software installation and computer setup. Referral discounts and special offers on group training courses.

Dive into the world of numbers and patterns with our 'Statistical Analysis Course,' where data tells stories and predictions shape the future. In the first module, you're introduced to the vast landscape of statistics, a toolset essential for deciphering the tales hidden within data. As you progress, familiarise yourself with the fundamental statistical terminology, paving the way for a deeper grasp of how data clusters around central values. The journey through this course is a blend of theory and application, from mastering the intricacies of data variability to the advanced realms of regression analysis and predictive algorithms. Learning Outcomes Gain a solid understanding of statistics and its significance in various fields. Learn to describe and utilise basic statistical terminology and methods. Comprehend and calculate measures of central tendency and data dispersion. Develop skills in probability, distribution analysis, and statistical inference. Apply statistical methods correctly and appreciate the Bayesian approach for learning from data. Why choose this Statistical Analysis Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Statistical Analysis Course Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Statistical Analysis Course for? Aspiring data analysts seeking a foundation in statistics. Business professionals who require analytical skills for data-driven decision-making. Students of the social sciences, economics, or any field involving data interpretation. Researchers needing a robust grasp of statistical analysis methods. Anyone interested in understanding how to utilise data for predictions and analytics. Career path Data Analyst - £25,000 to £40,000 Market Research Analyst - £23,000 to £35,000 Quantitative Analyst - £35,000 to £70,000 Statistical Researcher - £27,000 to £45,000 Business Intelligence Analyst - £30,000 to £55,000 Econometrician - £30,000 to £60,000 Prerequisites This Statistical Analysis Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Statistical Analysis Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: The Realm of Statistics The Realm Of Statistics 00:26:00 Module 02: Basic Statistical Terms Basic Statistical Terms 00:41:00 Module 03: The Center of the Data The Center of the Data 00:03:00 Module 04: Data Variability Data Variability 00:15:00 Module 05: Binomial and Normal Distributions Binomial and Normal Distributions 00:14:00 Binomial Probabilities Table 00:00:00 Z-Table 00:00:00 Module 06: Introduction to Probability Introduction to Probability 00:35:00 Module 07: Estimates and Intervals Estimates and Intervals 00:34:00 Module 08: Hypothesis Testing Hypothesis Testing 00:31:00 Module 09: Regression Analysis Regression Analysis 00:11:00 Module 10: Algorithms, Analytics and Predictions Algorithms, Analytics and Prediction 00:47:00 Module 11: Learning From Experience: The Bayesian Way Learning From Experience: The Bayesian Way 00:31:00 Module 12: Doing Statistics: The Wrong Way Doing Statistics: The Wrong Way 00:37:00 Module 13: How We Can Do Statistics Better How We Can Do Statistics Better 00:41:00 Assignment Assignment - Statistical Analysis Course 00:00:00

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00