29980 OV courses

  The course imparts knowledge about the fundamental principles and concepts underpinning crisis management, as well as how to effectively establish and implement a crisis management framework. In addition to elucidating the theoretical aspects of crisis management, the training program incorporates practical examples and scenario-based quizzes to bolster your understanding and prepare you for real-life crisis management situations. Upon successfully completing the training course, participants are eligible to take the exam and, upon passing, gain the "IECB Certified Lead Crisis Manager" Certification. This credential attests to the participant's possession of both theoretical and practical expertise, enabling them to guide and support an organization in crafting and enhancing its crisis management capability in alignment with ISO 22361 standards and industry best practices. Learning Objectives   Upon completing this training course, participants will achieve the following learning objectives: Elucidate the fundamental principles and concepts underpinning crisis management, as per ISO 22361 standards. Establish, sustain, and enhance a crisis management framework that encompasses leadership, structure, culture, and competence. Foresee, evaluate, avert, and ready for potential crises. Respond to, recuperate from, and garner insights from crises to enhance an organization's crisis management prowess.   Our approach   This training is based on both theory and best practice Lessons are illustrated with examples based on case studies Practical exercises are based on a real world case study Practice tests are similar to the Certification Exam   Course Agenda   Day 1: Introduction to ISO 22361 Day 2: The Crisis Management framework Day 3: Preparedness and Crisis prevention Day 4: Crisis response and recovery and the Certification exam   Who Should Attend?   The Lead Crisis Manager training course is designed for: Professionals accountable for establishing a crisis management capability within their organization. Professionals tasked with executing a crisis management plan and framework within their organization. Leaders responsible for managing crises. Members of crisis management teams. Individuals with a keen interest in comprehending crisis management. Those looking to initiate or progress their careers in the field of crisis management. Consultants, advisors, and experts seeking comprehensive insight into ISO 22361 crisis management guidelines. Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 12 question essay type which should be completed within 180 minutes. A passing score is achieved at 70%.   Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement. Prerequisites   Delegates should have a basic understanding of ISO 22361 What's Included?   Participant Guide Study materials Exam Pass Guarantee Provided by   This course is Accredited by NACS and Administered by the IECB

  The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.   Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.   After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain "Certified ISO 9001 Lead Auditor' credential. By holding this Certificate,, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.    Learning objectives   Understand the operations of a Quality Management System (QMS) based on ISO 9001 Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks Understand the auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Educational approach   This training is based on both theory and best practices used in QMS audits Lecture sessions are illustrated with practical questions and examples Practical exercises include examples and case study discussions Practice tests are similar to the Certification Exam Prerequisites   A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Guides The Exam Who Should Attend?   Auditors seeking to perform and lead Quality Management System (QMS) certification audits Managers or consultants seeking to master a Quality Management System audit process Individuals responsible for maintaining conformance with QMS requirements Technical experts seeking to prepare for a Quality Management System audit Expert advisors in Quality Management Accreditation Our Guarantee We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by   This course is Accredited by NACS and Administered by theIECB

  During this training course, you will gain a comprehensive knowledge of a process model for designing and developing an organizational incident management plan. The compatibility of this training course with ISO/IEC 27035 also supports the ISO/IEC 27001 by providing guidance for Information Security Incident Management. After mastering all the necessary concepts of Information Security Incident Management, you can sit for the exam and gain "Certified ISO 27035 Lead Incident Manager" Certification. By holding this certification, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead a team in managing Information Security Incidents. About This Course   Learning objectives   Master the concepts, approaches, methods, tools and techniques that enable an effective Information Security Incident Management according to ISO/IEC 27035 Acknowledge the correlation between ISO/IEC 27035 and other standards and regulatory frameworks Acquire the expertise to support an organization to effectively implement, manage and maintain an Information Security Incident Response plan Acquire the competence to effectively advise organizations on the best practices of Information Security Incident Management Understand the importance of establishing well-structured procedures and policies for Incident Management processes Develop the expertise to manage an effective Incident Response Team   Course Agenda   Day 1: Introduction to Information Security Incident Management concepts as recommended by ISO/IEC 27035 Day 2: Designing and preparing an Information Security Incident Management plan Day 3: Enacting the Incident Management process and handling Information Security incidents Day 4: Monitoring and continual improvement of the Information Security Incident Management plan and the Exam.   Additional Information   Certification fees are included in the exam price. An attendance record worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course. In case candidates fail the exam, they can retake it within 12 months of the initial attempt for free. Accreditation Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.   Our Guarantee   We are an Accredited Training Provider of the IECB. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Prerequisites   A fundamental understanding of ISO/IEC 27035 and comprehensive knowledge of Information Security.  What's Included?   Delegates will be provided with; Course Slide deck Questions and Answers Bank Participant Guide Who Should Attend?   Information Security Incident managers IT Managers IT Auditors Managers seeking to establish an Incident Response Team (IRT) Managers seeking to learn more about operating effective IRTs Information Security risk managers IT system administration professionals IT network administration professionals Members of Incident Response Teams Individuals responsible for Information Security within an organization Provided by   This course is Accredited by NACS and Administered by the IECB

Business Analysis Fundamentals This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals to pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). This course teaches participants the overall process of business analysis and where it fits in the bigger picture of the project life cycle and the business context. The course is interactive and combines discussion, active workshops, and demonstrations of techniques. The goal is bottom-line results that cut through the real-world problems facing people seeking to improve the way they operate to develop new and improved systems and products or otherwise deliver results through project performance. What you will Learn At the end of this program, you will be able to: Define the solution scope Work with the development team in the systems testing stage Ensure the solution is usable in the business environment Foundation Concepts Defining the business analyst (BA) function The role of the BA as change agent An introduction to the BABOK® Guide BA roles and relationships through the project life cycle (PLC) Business Analysis Planning and Monitoring Overview of business analysis planning and monitoring (BAP&M) Business analysis planning and monitoring - process and tools Business analysis planning and monitoring - roles and responsibilities Business analysis planning and monitoring - governance, information management, and performance improvement Elicitation and Collaboration Overview of elicitation and collaboration Elicitation and collaboration techniques Requirements Life Cycle Management Overview of requirements life cycle management Requirements life cycle management task details Strategy Analysis Overview of strategy analysis Analyze current state Define future state Assess risks Define change strategy Requirements Analysis and Design Definition Overview of requirements analysis and design definition (RA&DD) The anatomy of requirements RA&DD task descriptions RA&DD techniques Solution Evaluation Overview of solution evaluation Solution evaluation tasks Solution evaluation in development stages Underlying Competencies Overview of underlying competencies (UC) Underlying competencies

Business Analysis Fundamentals: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals to pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). This course teaches participants the overall process of business analysis and where it fits in the bigger picture of the project life cycle and the business context. The course is interactive and combines discussion, active workshops, and demonstrations of techniques. The goal is bottom-line results that cut through the real-world problems facing people seeking to improve the way they operate to develop new and improved systems and products or otherwise deliver results through project performance. What you will Learn At the end of this program, you will be able to: Define the solution scope Work with the development team in the systems testing stage Ensure the solution is usable in the business environment Foundation Concepts Defining the business analyst (BA) function The role of the BA as change agent An introduction to the BABOK® Guide BA roles and relationships through the project life cycle (PLC) Business Analysis Planning and Monitoring Overview of business analysis planning and monitoring (BAP&M) Business analysis planning and monitoring - process and tools Business analysis planning and monitoring - roles and responsibilities Business analysis planning and monitoring - governance, information management, and performance improvement Elicitation and Collaboration Overview of elicitation and collaboration Elicitation and collaboration techniques Requirements Life Cycle Management Overview of requirements life cycle management Requirements life cycle management task details Strategy Analysis Overview of strategy analysis Analyze current state Define future state Assess risks Define change strategy Requirements Analysis and Design Definition Overview of requirements analysis and design definition (RA&DD) The anatomy of requirements RA&DD task descriptions RA&DD techniques Solution Evaluation Overview of solution evaluation Solution evaluation tasks Solution evaluation in development stages Underlying Competencies Overview of underlying competencies (UC) Underlying competencies

  This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS. By attending this training course, you can help organizations utilize a structured and evidence-based approach for managing the quality of their products and services. Apart from this, you will also learn about the importance of customer focus and benefits of setting the foundations of an organizational culture which enables and supports quality. The training course is followed by a certification exam. If you pass, you can gain the "Certified ISO 9001 Lead Implementer' credential. This certificate validates your competence to implement a QMS based on the requirements of ISO 9001. About This Course   Learning objectives   By the end of this training course, the participant will be able to: Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001 Interpret the requirements of ISO 9001 for a QMS from the perspective of an implementer Initiate and plan the implementation of a QMS based on ISO 9001, by utilizing best practice Support an organization in operating, maintaining, and continually improving a QMS based on ISO 9001 Prepare an organization to undergo a third-party certification audit   Educational approach   This training course is learner-centred and contains: Theories, approaches, and best practices used in management system implementation, operation, maintenance, and continual improvement Theoretical basis supported by practical examples, throughout the four days of the training course Interaction between the trainers and participants by means of questions and discussions Essay-type homework exercises at the end of each day Quizzes with stand-alone items (after each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam Accreditation   Assessment   The exam covers the following competency domains: Domain 1: Fundamental principles and concepts of a quality management system Domain 2: Initiation of a QMS implementation Domain 3: Planning of a QMS implementation based on ISO 9001 Domain 4: Implementation of a QMS based on ISO 9001 Domain 5: Monitoring and measurement of a QMS based on ISO 9001 Domain 6: Continual improvement of a QMS based on ISO 9001 Domain 7: Preparation for a QMS certification audit   The exam itself is a 12 question, essay type format, to be completed within a 150 minute window. The exam pass mark is 70%. Exam results are provided within 24 hours. Our Guarantee   We are an official IECB Training Provider If you fail an exam, you can try again for free If you feel you need additional training, you can train for free too Prerequisites   The main requirements for participating in this training course are a basic knowledge of ISO management system standards, overall knowledge of ISO 9001, and the MS implementation principles. An understanding of ISO's quality management principles may also facilitate the learning process. What's Included?   Official Study Guides 4 day's Instructor led training Exam fees Who Should Attend?   The ISO 9001 Lead Implementer training course is intended for: Personnel responsible for maintaining and improving the quality of the products and services of the organization Personnel responsible for meeting customer requirements Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS Professionals wishing to acquaint themselves with best practice methodology for implementing a QMS Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements Members of QMS implementation and operation teams Individuals aspiring to pursue a career in quality management Provided by   This course is Accredited by NACSand Administered by the IECB.

  Delivered in either Live Online (4 days) or in our Classroom (5 days), the ISO/IEC 27001 Lead Auditor training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Information Security Management System (ISMS) based on ISO 27001. During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process. About This Course   Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution. After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain the "ISO/IEC 27001 Lead Auditor' credential. By holding this Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to` audit organizations based on best practices.   The training course is based on both theory and best practices used in ISMS audits Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam   The course is delivered both as a Live Online or Classroom environment, as follows; Day 1: Introduction to Information Security Management Systems (ISMS) and ISO/IEC 27001 Day 2: Audit principles, preparation and launching of an audit Day 3: On-site audit activities Day 4: Closing the audit and Examination   Learning Objectives Understand the operations of an Information Security Management System based on ISO/IEC 27001 Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks Understand an auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO/IEC 27001 in the context of an ISMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   The exam covers the following competency domains:   Domain 1: Fundamental principles and concepts of an Information Security Management System (ISMS) Domain 2: Information Security Management System controls and best practices based on ISO/IEC 27002 Domain 3: Planning an ISMS implementation based on ISO/IEC 27001 Domain 4: Implementing an ISMS based on ISO/IEC 27001 Domain 5: Performance evaluation, monitoring and measurement of an ISMS based on ISO/IEC 27001 Domain 6: Continual improvement of an ISMS based on ISO/IEC 27001 Domain 7: Preparing for an ISMS certification audit Prerequisites   A foundational understanding of ISO/IEC 27001 and knowledge of audit principles.    What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Materials CPD Certificate The Exam   Who Should Attend?   Auditors seeking to perform and lead Information Security Management System (ISMS) certification audits Managers or consultants seeking to master an Information Security Management System audit process Individuals responsible for maintaining conformance with Information Security Management System requirements Technical experts seeking to prepare for an Information Security Management System audit Expert advisors in Information Security Management Our Guarantee   We are an approved IECB Training Partner for all of our courses. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Accreditation Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 240 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.   Provided by   This course is Accredited by NACS and Administered by the IECB

Project Estimating and Scheduling Establishing realistic estimates and goals for projects that support business objectives and meet client expectations is one of the most challenging aspects of project planning. Delivering those results within the agreed-upon time, cost, and quality constraints is also challenging. Attempting to meet impossible deadlines with limited budgets often leads to unplanned product shortfalls, causing long-term support and utilization problems. We have all anguished about this recurring problem, but without having the skills or knowledge to take action, we are unable to break the cycle! The goal of this course is for you to be able to support business objectives and meet client expectations by selecting the right planning approach for realistic and cost effective schedules, as well as project budgets. To achieve that, you will focus on gaining the necessary knowledge, skills, and techniques. What You Will Learn At the end of this program, you will be able to: Use the work breakdown structure (WBS) as the basis for effective estimating of project resources Estimate effort and duration using a variety of techniques Develop preliminary schedules using the critical path method Apply a variety of optimization techniques to refine preliminary schedules Establish realistic schedule and cost baselines, with appropriate contingency reserves Explain how earned value management (EVM) contributes to control time and cost performance Foundation Concepts Project management basic definitions and concepts PES Key driver: competing constraints PES Process and success factors Project Definition and the WBS Project definition overview Work Breakdown Structure (WBS) Decomposition: WBS development technique Resource Planning Resource planning overview Identifying resource requirements Identifying and filling resource gaps Applying resource planning tools Effort and Duration Estimating Estimating overview Estimating perspectives and approaches Estimating techniques Effort and duration estimating best practices Project Scheduling Overview of project scheduling Dependencies and the project network diagram Critical path method (CPM) Optimizing the schedule Budget, Risk, and Contingency Planning Overview of budget, risk, and contingency planning Estimating costs Determining the budget Project risk management processes Planning contingency reserves Project Baseline and Control Overview of project baseline Negotiating and the project baseline Earned value management (EVM) Project variances and actions Project control

Project Estimating and Scheduling: In-House Training Establishing realistic estimates and goals for projects that support business objectives and meet client expectations is one of the most challenging aspects of project planning. Delivering those results within the agreed-upon time, cost, and quality constraints is also challenging. Attempting to meet impossible deadlines with limited budgets often leads to unplanned product shortfalls, causing long-term support and utilization problems. We have all anguished about this recurring problem, but without having the skills or knowledge to take action, we are unable to break the cycle! The goal of this course is for you to be able to support business objectives and meet client expectations by selecting the right planning approach for realistic and cost effective schedules, as well as project budgets. To achieve that, you will focus on gaining the necessary knowledge, skills, and techniques. What You Will Learn At the end of this program, you will be able to: Use the work breakdown structure (WBS) as the basis for effective estimating of project resources Estimate effort and duration using a variety of techniques Develop preliminary schedules using the critical path method Apply a variety of optimization techniques to refine preliminary schedules Establish realistic schedule and cost baselines, with appropriate contingency reserves Explain how earned value management (EVM) contributes to control time and cost performance Foundation Concepts Project management basic definitions and concepts PES Key driver: competing constraints PES Process and success factors Project Definition and the WBS Project definition overview Work Breakdown Structure (WBS) Decomposition: WBS development technique Resource Planning Resource planning overview Identifying resource requirements Identifying and filling resource gaps Applying resource planning tools Effort and Duration Estimating Estimating overview Estimating perspectives and approaches Estimating techniques Effort and duration estimating best practices Project Scheduling Overview of project scheduling Dependencies and the project network diagram Critical path method (CPM) Optimizing the schedule Budget, Risk, and Contingency Planning Overview of budget, risk, and contingency planning Estimating costs Determining the budget Project risk management processes Planning contingency reserves Project Baseline and Control Overview of project baseline Negotiating and the project baseline Earned value management (EVM) Project variances and actions Project control

Risk Management for IT Projects IT projects may have direct bottom-line impact on the organization, cost millions of dollars, cause organizational change and change the way the organization is perceived by clients. Many IT projects are notoriously hard to predict and are filled with risk. IT Risk Management takes a comprehensive look at IT project risk management using PMI's PMBOK® Guide Risk Management Model in the context of IT Project Life Cycle phases. The goal of this course is to arm the practitioner with a rigorous, common-sense approach to addressing uncertainty in projects. This approach includes the ability to influence project outcomes, avoid many potential project risks, and be ready to calmly and efficiently respond to unavoidable challenges. What you will Learn You'll learn how to: Describe the risk management process, using the PMBOK® Guide's standard models and terminology Discuss the potential barriers to managing risk effectively in IT project organizations Develop an effective risk management plan for IT projects Identify project risks using IT-specific, practical tools Analyze individual risk events and overall project risk using IT-specific, practical approaches Plan effective responses to IT-specific risk based on the results of risk analysis and integrate risk responses into project schedules and cost estimates Manage and control risk throughout the IT project life cycle Implement selected elements of IT project risk management on your next project Foundation Concepts Basic concepts and purpose Risk and project constraints Risk and corporate cultures Risk management and IT PLC standards Plan Risk Management for IT Projects Plan Risk management process Plan Risk management activities Design a standard template Assess the project-specific needs Tailor the template Produce a project-specific risk management plan Gain consensus and submit as part of overall project plan A risk management plan of IT projects Identify Risks for IT Projects Identify risk process overview Risk categories and examples Risk identification tools Risk events by project life-cycle phases Perform Risk Analysis for IT Projects Perform qualitative risk analysis overview Core qualitative tools for IT projects Auxiliary qualitative tools for cost and schedule estimates When to use quantitative analysis for IT projects Plan Risk Response for IT Projects Plan risk response overview Active risk response strategies for IT projects (Threat and Opportunity) Acceptance and contingency reserves Contingency planning for IT projects Plan risk responses for IT projects Implement Risk Response for IT Projects Implement Risk Responses Executing Risk Response Plans Techniques and Tools Used Continuous Risk Management Monitor Risks for IT Projects Monitor risks overview Monitor risks tips for IT projects Technical performance measurement systems Risk management implementation for IT projects