Mountain Ash

<div style="color: rgb(0, 41, 112); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 41, 112);"><div style="color: rgb(0, 41, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 41, 112);"><h1 data-element-type="paragraph" style="color: rgb(33, 34, 38); box-sizing: border-box;" fr-original-style=" color: rgb(33, 34, 38);"><i fr-original-style="" style="box-sizing: border-box;">Level 2 PAT Testing Training Course - CPD Accredited</i><i fr-original-style="" style="box-sizing: border-box;">IET Code of Practice for In-service Inspection and Testing of Electrical Equipment (5th Edition)</i></h1><div data-element-type="paragraph" fr-original-style="" style="box-sizing: border-box;">We have over 20 years field experience of inspection and testing of electrical equipment - We can bring that experience to you.<b fr-original-style="" style="box-sizing: border-box;">If you are considering Online Learning or DVD please refer to the note at the bottom of this page.</b></div></div></div><div style="color: rgb(0, 41, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 41, 112);"><div style="color: rgb(0, 41, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 41, 112);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Relevant Legislation and Statutory Instruments.</li><li fr-original-style="" style="box-sizing: border-box;">Management and responsibilities.</li><li fr-original-style="" style="box-sizing: border-box;">Equipment classifications and construction.</li><li fr-original-style="" style="box-sizing: border-box;">SELV (Safety Extra Low Voltage) Equipment.</li><li fr-original-style="" style="box-sizing: border-box;">Basic electrical theory for PAT : Voltage - Resistance - Current - Power - Earthing - Insulation.</li><li fr-original-style="" style="box-sizing: border-box;">The safe use of adaptors and the thermal effects of overload.</li><li fr-original-style="" style="box-sizing: border-box;">Fuses and the importance of ratings</li><li fr-original-style="" style="box-sizing: border-box;">In-rush currents</li><li fr-original-style="" style="box-sizing: border-box;">Mains Filtering and Surge Protection</li><li fr-original-style="" style="box-sizing: border-box;">Units of Measurement and interpretation of results&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Introducing a planned maintenance system.</li><li fr-original-style="" style="box-sizing: border-box;">User Checks.</li><li fr-original-style="" style="box-sizing: border-box;">Formal Visual Inspections.</li><li fr-original-style="" style="box-sizing: border-box;">The &#39;Essential&#39; Electrical Tests.</li></ul></div><div style="color: rgb(0, 41, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 41, 112);">One and Two Day&nbsp;<b fr-original-style="" style="box-sizing: border-box;">Pat Testing Training Course</b> available with 2 Years Ongoing Assistance if required - Duty Holder Training &amp; Bespoke PAT Testing Starter Kits.&nbsp;<b fr-original-style="" style="box-sizing: border-box;">We can come to YOUR Workplace</b><div data-element-type="image" data-widget-type="image" fr-original-style="" style="box-sizing: border-box;"><a data-caption="This Course is CPD Accredited" style="color: rgb(70, 57, 57); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(70, 57, 57);"><img src="https://lirp.cdn-website.com/fb614f94/dms3rep/multi/opt/CPDcertified-1920w.png" alt="CPD Certified Course" data-dm-image-path="https://irp-cdn.multiscreensite.com/fb614f94/dms3rep/multi/CPDcertified.png" title="This Course is CPD Accredited and Certified" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></a></div></div></div><div style="color: rgb(0, 41, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 41, 112);"><div style="color: rgb(0, 41, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 41, 112);"><b fr-original-style="" style="box-sizing: border-box;">PRACTICAL Assessment</b></div></div><div style="color: rgb(0, 41, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 41, 112);"><div style="color: rgb(0, 41, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 41, 112);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">PRACTICAL: Formal Visual Inspection</li><li fr-original-style="" style="box-sizing: border-box;">PRACTICAL: Earth Bond Resistance Testing</li><li fr-original-style="" style="box-sizing: border-box;">PRACTICAL: Insulation Resistance Testing @500VDC and 250VDC</li><li fr-original-style="" style="box-sizing: border-box;">PRACTICAL: Combined Inspection &amp; Electrical Testing of Extension Leads</li><li fr-original-style="" style="box-sizing: border-box;">PRACTICAL: Polarity Testing</li><li fr-original-style="" style="box-sizing: border-box;">PRACTICAL: Electrical Testing of Surge Protected Devices and Sensitive I.T Equipment.</li><li fr-original-style="" style="box-sizing: border-box;">PRACTICAL : Portable 30mA RCD Trip Time Test</li><li fr-original-style="" style="box-sizing: border-box;">PRACTICAL: Electrical Testing of Current Leakage</li><li fr-original-style="" style="box-sizing: border-box;">PRACTICAL: Demonstrate the ability to use technical discretion over pre set instrument parameters.</li></ul><div data-element-type="paragraph" fr-original-style="" style="box-sizing: border-box;">We deliver Workplace PAT Testing Courses across most of the UK to assist businesses with Compliance. We also work with Bridges into Work and ReACT in association with Careers Wales and the Welsh Government to offer work based skills which some Candidates could be eligible for Government funding.</div><div data-element-type="image" data-widget-type="image" fr-original-style="" style="box-sizing: border-box;"><a style="color: rgb(70, 57, 57); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(70, 57, 57);"><img src="https://lirp.cdn-website.com/fb614f94/dms3rep/multi/opt/Welsh+Government+1-1920w.png" data-dm-image-path="https://irp-cdn.multiscreensite.com/fb614f94/dms3rep/multi/Welsh+Government+1.png" alt="Welsh Government" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></a></div>&nbsp;<div data-element-type="image" data-widget-type="image" fr-original-style="" style="box-sizing: border-box;"><a style="color: rgb(70, 57, 57); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(70, 57, 57);"><img src="https://lirp.cdn-website.com/fb614f94/dms3rep/multi/opt/Careers+Wales-1920w.png" data-dm-image-path="https://irp-cdn.multiscreensite.com/fb614f94/dms3rep/multi/Careers+Wales.png" alt="Careers Wales" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></a></div><a data-display-type="block" href="https://worksafepat.com/react-funding---funded-training" data-element-type="dButtonLinkId" target="_blank" style="color: rgb(70, 57, 57); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(70, 57, 57);"><span style="color: var(--btn-text-color); box-sizing: border-box;" fr-original-style=" color: var(--btn-text-color);">Fully Funded Training</span>&nbsp;</a></div><div style="color: rgb(0, 41, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 41, 112);"><div data-element-type="image" data-widget-type="image" fr-original-style="" style="box-sizing: border-box;"><img src="https://lirp.cdn-website.com/fb614f94/dms3rep/multi/opt/14556528_1385701921447830_158288095912982065_o-1920w.jpg" data-dm-image-path="https://irp-cdn.multiscreensite.com/fb614f94/dms3rep/multi/14556528_1385701921447830_158288095912982065_o.jpg" alt="worksafepat practical and theory" title="WORKSAFEPAT Theory and Practical Workshop" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div data-element-type="paragraph" data-version="5" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please use diligence when sourcing training providers online you should be cautious of Online Courses and DVD&#39;s.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Health and Safety Executive advise competence at two levels (Guidance Notes HSG107)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">49) Combined inspection and testing requires a greater degree of competence (in terms of knowledge, training and experience) than for inspection alone, because appropriate electrical knowledge is needed to undertake the tests and interpret the test results. However, it can often be carried out by a competent employee.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">50) People testing portable electrical equipment should be appropriately trained.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is the employer&rsquo;s duty to make sure that they are competent for the work they are to carry out.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Level 1: requires no interpretation of results and limited to simple Pass/fail test instrument. (Simple Pass/fail instruments may fail some appliances unnecessarily where higher earth readings are present by design or mains filtered)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Level 2: requires the user to have the ability &#39;competence&#39; to interpret test results by using a machine that displays individual results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We provide sufficient, accredited training at Level 2 so that a Duty Holder is able to make informed decisions on frequencies for inspecting and testing their workplace electrical appliances in accordance with HSE Guidance and the IET Code of Practice for In-service Inspection and Testing of Electrical Equipment.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></div><div style="color: rgb(0, 41, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 41, 112);"><div style="color: rgb(0, 41, 112); box-sizing: border-box;" fr-original-style=" color: rgb(0, 41, 112);"><div data-element-type="image" data-widget-type="image" fr-original-style="" style="box-sizing: border-box;"><a style="color: rgb(70, 57, 57); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(70, 57, 57);"><img src="https://lirp.cdn-website.com/fb614f94/dms3rep/multi/opt/Salsbury+Cathedral+New-1920w.png" data-dm-image-path="https://irp-cdn.multiscreensite.com/fb614f94/dms3rep/multi/Salsbury+Cathedral+New.png" alt="Salisbury Cathedral Logo" title="Worksafepat have provided Workplace Training for Maintenance Staff at Salisbury Cathedral" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></a></div>&nbsp;<div data-element-type="image" data-widget-type="image" fr-original-style="" style="box-sizing: border-box;"><a style="color: rgb(70, 57, 57); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(70, 57, 57);"><img src="https://lirp.cdn-website.com/fb614f94/dms3rep/multi/opt/oxford+academy-1920w.png" data-dm-image-path="https://irp-cdn.multiscreensite.com/fb614f94/dms3rep/multi/oxford+academy.png" alt="Oxford Academy" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></a></div>&nbsp;<div data-element-type="image" data-widget-type="image" fr-original-style="" style="box-sizing: border-box;"><img src="https://lirp.cdn-website.com/fb614f94/dms3rep/multi/opt/Puma+Energy+2-1920w.png" alt="" data-dm-image-path="https://irp.cdn-website.com/fb614f94/dms3rep/multi/Puma+Energy+2.png" width="225" height="192" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div>&nbsp;<div data-element-type="image" data-widget-type="image" fr-original-style="" style="box-sizing: border-box;"><img src="https://lirp.cdn-website.com/fb614f94/dms3rep/multi/opt/Airbus+Logo-1920w.png" alt="" data-dm-image-path="https://irp.cdn-website.com/fb614f94/dms3rep/multi/Airbus+Logo.png" width="228" height="60" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div>&nbsp;<div data-element-type="image" data-widget-type="image" fr-original-style="" style="box-sizing: border-box;"><a style="color: rgb(70, 57, 57); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(70, 57, 57);"><img src="https://lirp.cdn-website.com/fb614f94/dms3rep/multi/opt/mill+academy+logo+oxfordshire-1920w.png" data-dm-image-path="https://irp-cdn.multiscreensite.com/fb614f94/dms3rep/multi/mill+academy+logo+oxfordshire.png" alt="Oxford Academy" title="Worksafepat has delivered workplace training to Oxford Academy Schools" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></a></div></div></div>

Level 2 PAT Testing Training Course - CPD AccreditedIET Code of Practice for In-service Inspection and Testing of Electrical Equipment (5th Edition)
We have over 20 years field experience of inspection and testing of electrical equipment - We can bring that experience to you.If you are considering Online Learning or DVD please refer to the note at the bottom of this page.
Relevant Legislation and Statutory Instruments.
Management and responsibilities.
Equipment classifications and construction.
SELV (Safety Extra Low Voltage) Equipment.
Basic electrical theory for PAT : Voltage - Resistance - Current - Power - Earthing - Insulation.
The safe use of adaptors and the thermal effects of overload.
Fuses and the importance of ratings
In-rush currents
Mains Filtering and Surge Protection
Units of Measurement and interpretation of results
Introducing a planned maintenance system.
User Checks.
Formal Visual Inspections.
The 'Essential' Electrical Tests.
One and Two Day Pat Testing Training Course available with 2 Years Ongoing Assistance if required - Duty Holder Training & Bespoke PAT Testing Starter Kits. We can come to YOUR Workplace

PRACTICAL Assessment
PRACTICAL: Formal Visual Inspection
PRACTICAL: Earth Bond Resistance Testing
PRACTICAL: Insulation Resistance Testing @500VDC and 250VDC
PRACTICAL: Combined Inspection & Electrical Testing of Extension Leads
PRACTICAL: Polarity Testing
PRACTICAL: Electrical Testing of Surge Protected Devices and Sensitive I.T Equipment.
PRACTICAL : Portable 30mA RCD Trip Time Test
PRACTICAL: Electrical Testing of Current Leakage
PRACTICAL: Demonstrate the ability to use technical discretion over pre set instrument parameters.
We deliver Workplace PAT Testing Courses across most of the UK to assist businesses with Compliance. We also work with Bridges into Work and ReACT in association with Careers Wales and the Welsh Government to offer work based skills which some Candidates could be eligible for Government funding.


Fully Funded Training

Please use diligence when sourcing training providers online you should be cautious of Online Courses and DVD's.


The Health and Safety Executive advise competence at two levels (Guidance Notes HSG107)


49) Combined inspection and testing requires a greater degree of competence (in terms of knowledge, training and experience) than for inspection alone, because appropriate electrical knowledge is needed to undertake the tests and interpret the test results. However, it can often be carried out by a competent employee.


50) People testing portable electrical equipment should be appropriately trained.
It is the employer’s duty to make sure that they are competent for the work they are to carry out.




Level 1: requires no interpretation of results and limited to simple Pass/fail test instrument. (Simple Pass/fail instruments may fail some appliances unnecessarily where higher earth readings are present by design or mains filtered)


Level 2: requires the user to have the ability 'competence' to interpret test results by using a machine that displays individual results.
We provide sufficient, accredited training at Level 2 so that a Duty Holder is able to make informed decisions on frequencies for inspecting and testing their workplace electrical appliances in accordance with HSE Guidance and the IET Code of Practice for In-service Inspection and Testing of Electrical Equipment.












Worksafepat Ltd

Pat Test

We deliver Workplace PAT Testing Courses across most of the UK to assist businesses with Compliance. We also work with Bridges into Work and ReACT in association with Careers Wales and the Welsh Government to offer work based skills which some Candidates could be eligible for Government funding.

Level 2 PAT Testing Training Course - CPD Accredited

We can come to you!

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit.</span><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction.</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If you want to improve your or&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">your employees&#39;&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">customer service skills and manage your customer expectations successfully, feel free to check out my Training course focusing on this key topic.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Delivered both on-site and online, this course has been specifically tailored to cover key topics are crucial to customer success and to improve customer service abilities.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics covered:</u></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing expectations - overall understanding</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Add values to the relationship with your clients</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Knowing and setting your limits with your customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Show genuine care to generate trust</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Having the right negotiation skills</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand and acknowledge your customers&rsquo; needs</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Awareness and adaptability to the different types of customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Overcoming challenges to make the experience better</span></li></ul><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Length:</u>&nbsp;4 hours</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Feel free to reach out if you want to know more or enquire my course!</p>

In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit.

With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction.



If you want to improve your or your employees' customer service skills and manage your customer expectations successfully, feel free to check out my Training course focusing on this key topic.
Delivered both on-site and online, this course has been specifically tailored to cover key topics are crucial to customer success and to improve customer service abilities.


Topics covered:
Managing expectations - overall understanding
Add values to the relationship with your clients
Knowing and setting your limits with your customers
Show genuine care to generate trust
Having the right negotiation skills
Understand and acknowledge your customers’ needs
Awareness and adaptability to the different types of customers
Overcoming challenges to make the experience better
Length: 4 hours


Feel free to reach out if you want to know more or enquire my course!

Beyond Satisfaction - Customer service Training

Customer Experience

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Hospitality & Catering

Customer Success (CS)

Customer Journey

Customer Relationship Management

Hospitality Management

Hospitality & Tourism

Hospitality

Dealing With Difficult Customers

Customer Experience Management

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey


<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit.</span><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction.</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">If you want to improve your or&nbsp;your employees&#39;&nbsp;</span>customer service skills as well as your customer loyalty, feel free to check out my Training course focusing on this key topic.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Delivered both on-site and online, this course has been specifically tailored to cover key topics crucial to customer success and to improve customer service abilities.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics covered:</u></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand your customer journey better</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing your customer expectations successfully</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Having the best approach and methods with returning customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Keep bringing value to retained and loyal customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Attention to details</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The keys to success to remain consistent when handling customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Overcoming challenges to make the experience better</span></li></ul><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Length:</u> 4 hours</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Feel free to reach out if you want to know more or enquire my course!</p>

In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit.

With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction.



If you want to improve your or your employees' customer service skills as well as your customer loyalty, feel free to check out my Training course focusing on this key topic.
Delivered both on-site and online, this course has been specifically tailored to cover key topics crucial to customer success and to improve customer service abilities.


Topics covered:
Understand your customer journey better
Managing your customer expectations successfully
Having the best approach and methods with returning customers
Keep bringing value to retained and loyal customers
Attention to details
The keys to success to remain consistent when handling customers
Overcoming challenges to make the experience better
Length: 4 hours


Feel free to reach out if you want to know more or enquire my course!

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?


Nottinghamshire

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to operate 360 excavator for lifting operations.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">The NPORS Excavator 360 qualification is required to gain the bolt on unit.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understand the industry, the dangers of working in the industry and their responsibilities as an operator</li><li fr-original-style="" style="box-sizing: border-box;">Conform to manufacturers requirements as per technical data, conform to relevant regulations and legislation</li><li fr-original-style="" style="box-sizing: border-box;">Locate, identify and explain safe working loads, lifting capacity charts and explain different lifting configurations and working ranges</li><li fr-original-style="" style="box-sizing: border-box;">Identify and explain different lifting procedures and explain what task could fall into each category</li><li fr-original-style="" style="box-sizing: border-box;">Identify and explain centres of gravity and calculate estimated weights of loads</li><li fr-original-style="" style="box-sizing: border-box;">Identify any overhead/proximity hazards</li><li fr-original-style="" style="box-sizing: border-box;">Agree the signal codes/hand signals, direction of movement, safe working and safe landing and placement zone with the slinger/signaller</li><li fr-original-style="" style="box-sizing: border-box;">Ensure the excavator is in a safe condition for attachments to be fitted</li><li fr-original-style="" style="box-sizing: border-box;">Check load integrity and security by carrying out trial lifts</li><li fr-original-style="" style="box-sizing: border-box;">Lift and move a load to a designated position in a safe and controlled manner ensuring minimum uncontrolled movement</li><li fr-original-style="" style="box-sizing: border-box;">Understand environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all out of service and securing procedures</li></ul><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 5 days depending on experience</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is aimed at candidates that require the knowledge and practical skills to operate 360 excavator for lifting operations.
The NPORS Excavator 360 qualification is required to gain the bolt on unit.
Course Content
Candidates will be able to:
Understand the industry, the dangers of working in the industry and their responsibilities as an operator
Conform to manufacturers requirements as per technical data, conform to relevant regulations and legislation
Locate, identify and explain safe working loads, lifting capacity charts and explain different lifting configurations and working ranges
Identify and explain different lifting procedures and explain what task could fall into each category
Identify and explain centres of gravity and calculate estimated weights of loads
Identify any overhead/proximity hazards
Agree the signal codes/hand signals, direction of movement, safe working and safe landing and placement zone with the slinger/signaller
Ensure the excavator is in a safe condition for attachments to be fitted
Check load integrity and security by carrying out trial lifts
Lift and move a load to a designated position in a safe and controlled manner ensuring minimum uncontrolled movement
Understand environmental considerations
Carry out all out of service and securing procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course- 5 days depending on experience
Experienced worker tests- 1 day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

Dynamic Training and Assessments Ltd

Construction

CSCS (Construction Skills Certification Scheme)

NPORS

NPORS Excavator as a Crane (N100)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to prepare, attach, guide and move suspended loads using a range of lifting accessories. It will enable the candidate to carry out their duties while complying with LOLER regulations.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understand the industry, the dangers of working in the industry and their responsibilities as a Slinger Signaller</li><li fr-original-style="" style="box-sizing: border-box;">Conform to relevant regulations, legislation and manufacturers requirements as per technical data</li><li fr-original-style="" style="box-sizing: border-box;">Locate, identify and explain different types of lifting equipment and lifting accessories.</li><li fr-original-style="" style="box-sizing: border-box;">Explain their basic construction, uses, applications and their functions</li><li fr-original-style="" style="box-sizing: border-box;">Interpret and extract information on all relevant documentation</li><li fr-original-style="" style="box-sizing: border-box;">Undertake all pre-use checks on non-specialist lifting accessories and identify non-serviceable items</li><li fr-original-style="" style="box-sizing: border-box;">Explain procedures for placing non-serviceable items out-of-service</li><li fr-original-style="" style="box-sizing: border-box;">Identify and explain centres of gravity and calculate estimated weights of loads</li><li fr-original-style="" style="box-sizing: border-box;">Set up exclusion zones explaining actions required for emergency actions and identifying any overhead hazards</li><li fr-original-style="" style="box-sizing: border-box;">Identify and maintain PPE appropriate for Slinger Signaller use</li><li fr-original-style="" style="box-sizing: border-box;">Secure various types of loads to a hook using the relevant lifting accessories and procedures ensuring load balance, security and integrity</li><li fr-original-style="" style="box-sizing: border-box;">Direct and guide the movement of loads to different types of location using different methods of communication</li><li fr-original-style="" style="box-sizing: border-box;">Understand environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all out-of service and securing procedures</li></ul><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course &ndash; 2 Days</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced Worker Tests- 1 Day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is aimed at candidates that require the knowledge and practical skills to prepare, attach, guide and move suspended loads using a range of lifting accessories. It will enable the candidate to carry out their duties while complying with LOLER regulations.
Course Content
Candidates will be able to:
Understand the industry, the dangers of working in the industry and their responsibilities as a Slinger Signaller
Conform to relevant regulations, legislation and manufacturers requirements as per technical data
Locate, identify and explain different types of lifting equipment and lifting accessories.
Explain their basic construction, uses, applications and their functions
Interpret and extract information on all relevant documentation
Undertake all pre-use checks on non-specialist lifting accessories and identify non-serviceable items
Explain procedures for placing non-serviceable items out-of-service
Identify and explain centres of gravity and calculate estimated weights of loads
Set up exclusion zones explaining actions required for emergency actions and identifying any overhead hazards
Identify and maintain PPE appropriate for Slinger Signaller use
Secure various types of loads to a hook using the relevant lifting accessories and procedures ensuring load balance, security and integrity
Direct and guide the movement of loads to different types of location using different methods of communication
Understand environmental considerations
Carry out all out-of service and securing procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course – 2 Days
Experienced Worker Tests- 1 Day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

NPORS Slinger / Signaller (N402)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to operate a Telescopic Handler to move and transport loads at various heights safely and efficiently.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understanding the industry, the dangers of working in the industry and their responsibilities as a plant operator</li><li fr-original-style="" style="box-sizing: border-box;">Understand the manufacturer&rsquo;s handbook for the particular machine to be used and other relevant sources of information</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify steering, driving and braking controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Safely mount and dismount the machine</li><li fr-original-style="" style="box-sizing: border-box;">Start and stop the engine and safely move the machine off and stop it safely</li><li fr-original-style="" style="box-sizing: border-box;">Configure the machine for travel and manoeuvre it safely laden and unladen, over varying terrain, rough ground, inclines, in open and confined areas</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Manoeuvre the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks</li><li fr-original-style="" style="box-sizing: border-box;">Carry out lifting and load handling tasks</li><li fr-original-style="" style="box-sizing: border-box;">Lift and transfer loads accurately and safely at different locations</li><li fr-original-style="" style="box-sizing: border-box;">Load and unload external transport safely</li><li fr-original-style="" style="box-sizing: border-box;">Fit, adjust and or remove attachments</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures</li></ul><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 5 days depending on experience</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is aimed at candidates that require the knowledge and practical skills to operate a Telescopic Handler to move and transport loads at various heights safely and efficiently.
Course Content
Candidates will be able to:
Understanding the industry, the dangers of working in the industry and their responsibilities as a plant operator
Understand the manufacturer’s handbook for the particular machine to be used and other relevant sources of information
Locate and identify the major components of the machine and explain their functions
Locate and identify steering, driving and braking controls and explain their functions
Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
Safely mount and dismount the machine
Start and stop the engine and safely move the machine off and stop it safely
Configure the machine for travel and manoeuvre it safely laden and unladen, over varying terrain, rough ground, inclines, in open and confined areas
Conduct all necessary safety checks at the work area
Manoeuvre the machine to the work area and correctly configure in readiness to carry out lifting and load handling tasks
Carry out lifting and load handling tasks
Lift and transfer loads accurately and safely at different locations
Load and unload external transport safely
Fit, adjust and or remove attachments
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course- 5 days depending on experience
Experienced worker tests- 1 day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

NPORS Telescopic Handler (N010)

<h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">This course is aimed at candidates that require the knowledge and practical skills to operate mobile elevating work platforms (scissor lifts) safely and efficiently while carrying out work at heights.</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Candidates will be able to:</p><ul style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><li fr-original-style="" style="box-sizing: border-box;">Understanding the industry, the dangers of working in the industry and their responsibilities as a plant operator</li><li fr-original-style="" style="box-sizing: border-box;">Understand the manufacturer&rsquo;s handbook for the particular machine to be used, and be familiar with other types of information sources and relevant legislation</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Locate and identify steering, driving and braking controls and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Check all emergency lowering functions</li><li fr-original-style="" style="box-sizing: border-box;">Safely mount and dismount the machine</li><li fr-original-style="" style="box-sizing: border-box;">Configure the machine for travel</li><li fr-original-style="" style="box-sizing: border-box;">Configure the machine for travel and manoeuvre it safely on level ground and inclines in open and confined areas</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area, including overhead and underground hazards</li><li fr-original-style="" style="box-sizing: border-box;">Manoeuvre the machine to the work area and correctly configure in readiness to carry out accessing tasks</li><li fr-original-style="" style="box-sizing: border-box;">Carry out accessing tasks, at various points up to full operating height</li><li fr-original-style="" style="box-sizing: border-box;">Travel with platform raised (where applicable)</li><li fr-original-style="" style="box-sizing: border-box;">Use platform extension section</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures</li></ul><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">NPORS CSCS &ndash; Candidates must have achieved the relevant CITB Health, Safety &amp; Environment (HS&amp;E) touch-screen-test within 2 years.</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Good understanding of spoken and written English.</p><div style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></h2></div><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Novice course- 5 days depending on experience</p><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Experienced worker tests- 1 day theory and practical assessment</p><h2 style="color: rgb(38, 49, 62); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong></h2><p style="color: rgb(38, 49, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 49, 62);">Customer Site (Training &amp; Testing) &ndash; Site must adhere to NPORS specifications</p>

Overview
This course is aimed at candidates that require the knowledge and practical skills to operate mobile elevating work platforms (scissor lifts) safely and efficiently while carrying out work at heights.
Course Content
Candidates will be able to:
Understanding the industry, the dangers of working in the industry and their responsibilities as a plant operator
Understand the manufacturer’s handbook for the particular machine to be used, and be familiar with other types of information sources and relevant legislation
Locate and identify the major components of the machine and explain their functions
Locate and identify steering, driving and braking controls and explain their functions
Conduct all pre-operational checks in accordance with manufacturer’s and legislative requirements
Check all emergency lowering functions
Safely mount and dismount the machine
Configure the machine for travel
Configure the machine for travel and manoeuvre it safely on level ground and inclines in open and confined areas
Conduct all necessary safety checks at the work area, including overhead and underground hazards
Manoeuvre the machine to the work area and correctly configure in readiness to carry out accessing tasks
Carry out accessing tasks, at various points up to full operating height
Travel with platform raised (where applicable)
Use platform extension section
Demonstrate knowledge and understanding of loading and unloading procedures for machine transportation
Carry out all end of shift and shut down procedures
Entry Requirements
NPORS CSCS – Candidates must have achieved the relevant CITB Health, Safety & Environment (HS&E) touch-screen-test within 2 years.
Good understanding of spoken and written English.
Duration
Novice course- 5 days depending on experience
Experienced worker tests- 1 day theory and practical assessment
Location
Customer Site (Training & Testing) – Site must adhere to NPORS specifications

NPORS MEWP Scissor Lift (N109)

<div style="color: rgb(0, 48, 87); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 48, 87);"><h2 style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);">Overview</h2></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">This course will give you foundation training and assessment in operating and maintaining Marine Knuckle Boom Cranes and is suitable if you have received no formal instruction or, if you wish to refresh your skills, we offer a short duration course.<br fr-original-style="" style="box-sizing: border-box;">&nbsp;</p></div><div style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);"><h2 style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);">Learning outcomes</h2></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">By the end of this training course, the learner will be able to answer questions on and perform the following:</p><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Have a basic understanding of offshore crane lifting operations, the dangers of working in the industry and their responsibilities as an operator&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Be able to interpret the requirements of the lift plan and risk assessment&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Be able to locate and identify the major components of the machine and explain their functions&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Be able to locate and identify key controls and explain their functions&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Set up exclusion zone explaining actions required for emergency actions and identify any hazards&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Identify and maintain PPE appropriate for knuckle boom crane use&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Conduct all pre-operational and running checks in accordance with manufacturer&rsquo;s and legislative requirements&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Identify and inspect suitability of landing area&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Prepare the knuckle boom crane for lifting duties as well as over side lifts.&nbsp;</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Operate machinery safely and efficiently taking into consideration sea uplift and moving vessel decks&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Environmental considerations&nbsp;</li></ul><ul style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Carry out all end of work and shut down procedures.&nbsp;</li></ul><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">&nbsp;</p></div><div style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);"><h2 style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);">Assessment</h2></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">The course is delivered through a combination of practical&#39;s and classroom-based tutorials. You will be assessed through theory and practical tests.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">&nbsp;</p></div><div style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);"><h2 style="color: rgb(0, 48, 87); box-sizing: border-box;" fr-original-style=" color: rgb(0, 48, 87);">Entry requirements</h2></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">You must have a good understanding of spoken and written English. Please contact us if you have any concerns in this area.</p><p style="color: rgb(51, 51, 51); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">If you require your NPORS Operator Card to include the CSCS logo, you must have passed a CITB Health, Safety and Environment (HS&amp;E) test no more than two years before attending this course.</p></div>

Overview
This course will give you foundation training and assessment in operating and maintaining Marine Knuckle Boom Cranes and is suitable if you have received no formal instruction or, if you wish to refresh your skills, we offer a short duration course.
 
Learning outcomes
By the end of this training course, the learner will be able to answer questions on and perform the following:
Have a basic understanding of offshore crane lifting operations, the dangers of working in the industry and their responsibilities as an operator
Have a working knowledge of the manufacturer’s handbook for the particular machine to be used
Be able to interpret the requirements of the lift plan and risk assessment
Be able to locate and identify the major components of the machine and explain their functions
Be able to locate and identify key controls and explain their functions
Set up exclusion zone explaining actions required for emergency actions and identify any hazards
Identify and maintain PPE appropriate for knuckle boom crane use
Conduct all pre-operational and running checks in accordance with manufacturer’s and legislative requirements
Identify and inspect suitability of landing area
Prepare the knuckle boom crane for lifting duties as well as over side lifts.
Operate machinery safely and efficiently taking into consideration sea uplift and moving vessel decks
Environmental considerations
Carry out all end of work and shut down procedures.
 
Assessment
The course is delivered through a combination of practical's and classroom-based tutorials. You will be assessed through theory and practical tests.
 
Entry requirements
You must have a good understanding of spoken and written English. Please contact us if you have any concerns in this area.
If you require your NPORS Operator Card to include the CSCS logo, you must have passed a CITB Health, Safety and Environment (HS&E) test no more than two years before attending this course.

NPORS Marine Knuckle Boom Crane (N014)

<h1 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Overview&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</h1><table border="0" cellspacing="0" cellpadding="0" width="671" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td width="4.470938897168406%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td><td width="95.52906110283159%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is aimed at candidates that require the knowledge and practical skills to&nbsp;ensure a safe system of work in accordance with the method statement.&nbsp;It will enable the candidate to carry out their duties while complying&nbsp;with the relevant legislation and standards, including LOLER 1998 and BS 7121.</p></td></tr></tbody></table><h1 fr-original-style="" style="box-sizing: border-box;">Who Should Attend?</h1><table border="0" cellspacing="0" cellpadding="0" width="671" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td width="4.470938897168406%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td><td width="95.52906110283159%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for&nbsp;personnel who supervise the lift and follow lift plans for routine and non-routine lifts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Experienced operators should have&nbsp;sufficient experience of cranes to meet the requirements specified in British standard 7121 Safe Use of Cranes.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Good understanding of spoken and written English.</p></td></tr></tbody></table><h1 fr-original-style="" style="box-sizing: border-box;">Agenda</h1><table border="0" cellspacing="0" cellpadding="0" width="671" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td width="4.470938897168406%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td><td width="95.52906110283159%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a crane / lift supervisor</li><li fr-original-style="" style="box-sizing: border-box;">Explain the importance of locating and identifying different types of lifting equipment and lifting accessories.&nbsp;Explain their basic construction, uses, applications and functions</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate how to interpret and extract information on all relevant documentation</li><li fr-original-style="" style="box-sizing: border-box;">Explain and demonstrate diverse types of communication methods used for lifting purposes</li><li fr-original-style="" style="box-sizing: border-box;">Explain procedures for placing non-serviceable items out-of-service</li><li fr-original-style="" style="box-sizing: border-box;">Explain the function and use of the RCIs and anti-collision systems and use the information provided</li><li fr-original-style="" style="box-sizing: border-box;">Explain setting up, erection, levelling and dismantling requirements for diverse types of lifting equipment and lifts</li><li fr-original-style="" style="box-sizing: border-box;">Set up exclusion zone explaining actions required for emergency actions and identify overhead hazards</li><li fr-original-style="" style="box-sizing: border-box;">Identify potential hazards and unsafe lifting practices using different lifting scenarios</li><li fr-original-style="" style="box-sizing: border-box;">Explain the importance of checking the security of various types of loads and lifting accessories, explain the procedures ensuring load balance and integrity</li><li fr-original-style="" style="box-sizing: border-box;">Supervise the movement of loads to different types of locations using different methods of communication</li><li fr-original-style="" style="box-sizing: border-box;">Explain all Environmental considerations and explain how factors such as the external area to the lift zone can affect the planning of the lifting operation</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all out-of-service and securing procedures</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td></tr></tbody></table><h1 fr-original-style="" style="box-sizing: border-box;">Assessment</h1><table border="0" cellspacing="0" cellpadding="0" width="671" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td width="4.470938897168406%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td><td width="95.52906110283159%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Novice course &ndash; 3 Days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Experienced Worker Tests- 1 Day&nbsp;</p></td></tr></tbody></table><h1 fr-original-style="" style="box-sizing: border-box;">Certification</h1><table border="0" cellspacing="0" cellpadding="0" width="671" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td width="4.470938897168406%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p></td><td width="95.52906110283159%" valign="top" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 0px solid rgb(221, 221, 221);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Traditional NPORS Card &ndash; Refresher training is advised every 3 years</p></td></tr></tbody></table>

Overview 
 	This course is aimed at candidates that require the knowledge and practical skills to ensure a safe system of work in accordance with the method statement. It will enable the candidate to carry out their duties while complying with the relevant legislation and standards, including LOLER 1998 and BS 7121.
Who Should Attend?
 	This course is designed for personnel who supervise the lift and follow lift plans for routine and non-routine lifts.
Requirements:
Experienced operators should have sufficient experience of cranes to meet the requirements specified in British standard 7121 Safe Use of Cranes. 
Good understanding of spoken and written English.
Agenda
 	 
Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as a crane / lift supervisorExplain the importance of locating and identifying different types of lifting equipment and lifting accessories. Explain their basic construction, uses, applications and functionsDemonstrate how to interpret and extract information on all relevant documentationExplain and demonstrate diverse types of communication methods used for lifting purposesExplain procedures for placing non-serviceable items out-of-serviceExplain the function and use of the RCIs and anti-collision systems and use the information providedExplain setting up, erection, levelling and dismantling requirements for diverse types of lifting equipment and liftsSet up exclusion zone explaining actions required for emergency actions and identify overhead hazardsIdentify potential hazards and unsafe lifting practices using different lifting scenariosExplain the importance of checking the security of various types of loads and lifting accessories, explain the procedures ensuring load balance and integritySupervise the movement of loads to different types of locations using different methods of communicationExplain all Environmental considerations and explain how factors such as the external area to the lift zone can affect the planning of the lifting operationCarry out all out-of-service and securing procedures
 
Assessment
 	Novice course – 3 Days
Experienced Worker Tests- 1 Day 
Certification
 	Traditional NPORS Card – Refresher training is advised every 3 years

NPORS Crane / Lift Supervisor (N405)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Information</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, delegates should be able to:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Demonstrate a basic understanding of the industry and their roles and responsibilities as an operator&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate a knowledge and understanding of the machine and how to operate it safely&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate a working knowledge of the manufacturer&rsquo;s handbook</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Locate and identify the major components and controls of the machine and explain their functions&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operation checks  Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Safely mount and dismount the machine&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Configure the machine for travel then move off and stop safely</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Manoeuvre the machine safely when laden and unladen, over varying terrain and rough ground, &nbsp;in open and confined areas and on inclines</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Carry out stacking tasks, including loading onto transport vehicle</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Safely place loads onto machine conveyor belt</li><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Fit, adjust and/or remove attachments&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Carry out all end of shift and shut down procedures.</li></ul>

Course Information
By the end of the course, delegates should be able to: 
Demonstrate a basic understanding of the industry and their roles and responsibilities as an operator
Demonstrate a knowledge and understanding of the machine and how to operate it safely
Demonstrate a working knowledge of the manufacturer’s handbook
Locate and identify the major components and controls of the machine and explain their functions
Conduct all pre-operation checks  Conduct all necessary safety checks at the work area
Safely mount and dismount the machine
Configure the machine for travel then move off and stop safely
Manoeuvre the machine safely when laden and unladen, over varying terrain and rough ground, in open and confined areas and on inclines
Carry out stacking tasks, including loading onto transport vehicle
Safely place loads onto machine conveyor belt
Fit, adjust and/or remove attachments
Carry out all end of shift and shut down procedures.

NPORS Log Handler (N106)

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

General Admission

Maximise your returns in property by building a smarter property business.


Think commercially to increase your returns, decrease your capital investment and maximise your upside potential.
Portfolio Acquisition
Company Take Over
Planning Gain
Free Land
Title Splitting
Conversion & Development






Build a property business
Take an entrepreneurial approach to the property business by learning a low-capital, income-maximising approach. 
 Build your recurring rental income without requiring ownership.
How the right management solution can create an irresistible offer to your clients, that supercharges your returns.



Property SQ2

Property Management

Property Investment

Portfolio Management

Property Development

Build a smarter property business.  Entrepreneurial Property Strategies.  Treat property like a business and supercharge your investment returns.

Smart Property Business Builder

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. &nbsp;Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. &nbsp;You will also receive the PowerPoint slides, the agenda for the following week &amp; any homework set after each class. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional &ldquo;here&rsquo;s a textbook&rdquo; approach that lots of evening classes use. &nbsp;This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each learner is entitled to a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">free 15-minute introduction session</strong> on Zoom so that we can get to know each other and assess your current level. &nbsp;I will also talk you through the controls on Zoom if you are not familiar with how to use it. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is comprised of 10 x 1 hour sessions. &nbsp;The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere &amp; learn language skills in a social environment. &nbsp;If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The courses are designed to have practical application for travel &amp; learning for personal interest. &nbsp;I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn&rsquo;t overwhelming!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When a 10-week course finishes, it will be followed by three weeks of optional revision classes. &nbsp;After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my <a href="http://www.pronouncelanguages.co.uk/online-lessons" target="" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">private lessons</a> to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course.  </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This specific course is for those with little or no knowledge of the Spanish language.</p>

These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. You will also receive the PowerPoint slides, the agenda for the following week & any homework set after each class. 
I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional “here’s a textbook” approach that lots of evening classes use. This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings. 
Each learner is entitled to a free 15-minute introduction session on Zoom so that we can get to know each other and assess your current level. I will also talk you through the controls on Zoom if you are not familiar with how to use it. 
Each course is comprised of 10 x 1 hour sessions. The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere & learn language skills in a social environment. If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. 
The courses are designed to have practical application for travel & learning for personal interest. I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn’t overwhelming!
When a 10-week course finishes, it will be followed by three weeks of optional revision classes. After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.
You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my private lessons to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course. 
This specific course is for those with little or no knowledge of the Spanish language.

Pronounce Languages

Spanish

Language Teaching

Teaching Online

Online Education

An exciting 10-week course to build your Spanish skills from scratch.  Practical applications for travel & conversation.  Enlarge your vocabulary, improve your grammar in a pain-free, step-by-step way, working with a tutor with 10+ years' experience & a small group of learners.

10-week Spanish course for Absolute Beginners (Level 1)

Dyslexia and Working Memory
Join me for my most POPULAR Masterclass where we talk all things working memory and dyslexia!
About this event
Thanks to International Dyslexia Learning Solutions for sponsoring this webinar.  Head to their website today to find out how they can support your child/students: Click Here
Welcome to my most popular webinar talking all things Working Memory!
If you are a parent and or educator and continuously worry about your child's working memory ability, then this session is for you.  With over 25 years of special educational needs experience, I am the GO TO expert who will be able to offer you a wide range of tips, strategies and advice when it comes to supporting students/your child who has a weak working memory. 

In this LIVE event, I will be covering the following: 
1. What is working memory?
2. What to look out for if you suspect your child/student has a weak working memory.
3. Strategies to support working memory.
4. Time for Live Q and A with me. 
Outcomes of this webinar will be:
1. You will have a much better understanding of Working Memory.
2. Understand the impact this has with the school system for those kids who have a weak working memory.
3. How to recognise your child/students are showing signs of a weak working memory.
4. Be ARMED with strategies and tips that can help SUPPORT your child/students in order to make life more manageable for them.
5. Feel more confident about Working memory!

My name is Paloma Forde, the founder of Dyslexia Support Services. I am an educator, consultant, author and an international speaker. I have working in the field of SEN for 27 years and have worked across all Key Stages in the education sector.
My whole passion now is to pass on my knowledge to others in the hope that we can together make an inclusive world for those children/students who continually struggle in the education system.
Did you know that around 45% of students with dyslexia will often have a weak working memory? This means that they are likely to be overloaded in class and miss out on large chunks of learning.
Please note that this is a LIVE event via Zoom.  This will be recorded if you cannot attend in person. 
If you want to know more about working memory and or want the right outcome for your child/students who have a weak working memory, then this webinar is for YOU.
I look forward to being able to support you in your journey.
Any questions just ask away or email me at screen4dyslexia@gmail.com
See you soon!
Thanks for reading.
Paloma Forde - Founder of Dyslexia Support Services.  The GO TO Dyslexia Screening Expert



Please note that by signing up to my webinar, you will automatically be added to my mailing list. You can unsubscribe at anytime.

Tickets are non-refundable. 

Dyslexia Support Services 

Dyslexia Awareness

Dyslexia - What is Working Memory? Strategies to Support Memory.

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. &nbsp;Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. &nbsp;You will also receive the PowerPoint slides, the agenda for the following week &amp; any homework set after each class. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional &ldquo;here&rsquo;s a textbook&rdquo; approach that lots of evening classes use. &nbsp;This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each learner is entitled to a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">free 15-minute introduction session</strong> on Zoom so that we can get to know each other and assess your current level. &nbsp;I will also talk you through the controls on Zoom if you are not familiar with how to use it. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is comprised of 10 x 1 hour sessions. &nbsp;The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere &amp; learn language skills in a social environment. &nbsp;If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The courses are designed to have practical application for travel &amp; learning for personal interest. &nbsp;I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn&rsquo;t overwhelming!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When a 10-week course finishes, it will be followed by three weeks of optional revision classes. &nbsp;After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my <a href="http://www.pronouncelanguages.co.uk/online-lessons" target="" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">private lessons</a> to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course.  </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This second course from Pronounce Languages is designed for those who have already taken our Absolute Beginners course, or those who already have some existing knowledge of Spanish. &nbsp;It is strongly recommended that you discuss your level with your tutor before taking this course if you have not completed a class with us before.</p>

These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. You will also receive the PowerPoint slides, the agenda for the following week & any homework set after each class. 
I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional “here’s a textbook” approach that lots of evening classes use. This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings. 
Each learner is entitled to a free 15-minute introduction session on Zoom so that we can get to know each other and assess your current level. I will also talk you through the controls on Zoom if you are not familiar with how to use it. 
Each course is comprised of 10 x 1 hour sessions. The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere & learn language skills in a social environment. If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. 
The courses are designed to have practical application for travel & learning for personal interest. I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn’t overwhelming!
When a 10-week course finishes, it will be followed by three weeks of optional revision classes. After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.
You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my private lessons to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course. 
This second course from Pronounce Languages is designed for those who have already taken our Absolute Beginners course, or those who already have some existing knowledge of Spanish. It is strongly recommended that you discuss your level with your tutor before taking this course if you have not completed a class with us before.

10-week Spanish course for Beginners (level 2)

This comprehensive 7-hour online course is designed for professional drivers who need to complete Driver CPC Periodic Training to maintain their Driver CPC Licence. 
Participants will explore crucial topics such as managing fatigue, understanding the impact of diet and lifestyle on driving performance, and adopting economical driving practices.
Who Should Attend:
This course is ideal for all professional drivers required to undertake Driver CPC Periodic Training to ensure compliance with current legislation and to enhance their driving skills.

Topics Covered:
	•	Tiredness and Fatigue Management: Techniques for managing driver fatigue, understanding rest requirements, and learning strategies to stay alert on long drives.
	•	Diet and Lifestyle: Insights into nutrition and lifestyle habits that promote sustained energy, mental focus, and overall health.
	•	Economical Driving: Practical tips and techniques for fuel-efficient driving that benefit both the driver and the environment, reducing overall operational costs.

Course Format: Online 
Join us for this training session to enhance your skills, maintain compliance, and stay up-to-date with industry standards.


Total Compliance 

Driver CPC - 1 Day Periodic 7 Hour Course/ Tiredness, Diet & Lifestyle / Economical Driving

London

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	</div> <div></div>
	<div>	 
		<p> <strong>Data Cleaning and preparation</strong>  
		<br />Finding, replacing and filtering missing data.
		<br />Remove Duplicates.
		<br />Replacing values.
		<br />Renaming Axis Indexes.
		</p>
	</div>
	
	<div>
	<h5>Session 6: Pandas Data Wrangling</h5>
	</div> <div></div>
	<div>	 
		<p> <strong>Data Wrangling:</strong>   
		
		<br />Indexing, Re-indexing, 
		<br />Reorder, 
		<br />Sorting, Stastitics, 
			<br />Transforming data using  
		<br />Dataframe Joins, Merging, Concatenation, Overlap, Append, zip. 
		 
		</p>
	</div>
	
	<div>
	<h5>Week 6: Pandas Data Analysis</h5>
	</div> <div></div>
	<div>	 
		<p> <strong>Data Analysis:</strong>   
		<br /> Sorting. 
		<br /> Analysing and finding data using filter, slicing and dataframe queries. 
		<br /> Finding data by Iteration.
		<br /> Find statistics: Functions, Aggregate functions. 
		<br /> Unique values.
		<br />String objects, Regex. 
		</p>
	</div>
</div>
 

<div>   

	   <div id="cincluded">
		  <div>
			 <h5>Included with the Python Course</h5>
		  </div>

		  <article>
		  <div>
			 <ul>
				<li>PCWorkshops Course Certificate on completion  </li>
									   
				<li>Python Course Notes</li>
				<li>Python Code Examples</li>
				<li>Practical Python Course exercises and Code Samples</li>
				<li>After the course: 1-Hour personalised online revision session</li>
			 </ul>
		  </div>
		  </article>
	   </div>
				    
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	                  <div>
	                     <h5 id="cincluded2">Book the Python Course</h5>
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		<div id="eventbrite-widget-container-48025096356"></div>
		
		  		
					
					 
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				   <div id="caboutus">
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	                     <h5>About us</h5>
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	                  	<article>
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					    			<h5>Our experienced trainers are award winners. </h5> 
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											More about us
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											FAQ's
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											Client Comments  
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Python Data Analytics Course

Python Data Analytics with Python using 
Numpy, 
Pandas, Dataframes. 

Most attendees are in-work Data Professional.  Private individuals are very welcome. 
Our Style: Hands-on, Practical 
Location: Online, Instructor-led 
Download: anaconda.com 
Duration: 1 consecutive day, 11am-5pm
Dates Times: You may let us know which dates your would prefer, or attend as scheduled

Python Data Analytics Course Description
  
Session 1: Database:
 SQLite3: 
 Linking with SQL Database. 
 Create, Amend and Drop Tables. 
 Insert, Update and delete records. 
 Select queries. 
 Traverse and display query results. 
 Using parameters in queries. 
 Get metadata about tables and columns. 
Session 2: Data Structures
 Data Structures: 
Tuples. 
Sets. 
Dictionary. Nested Dictionary. 
Json Files. 
Session 3: Python Numpy
 Numpy: 
The Python NumPy Module: 
Working with arrays, create data using arrays. 
Array manipulation. 
String functions on arrays. 
Math, arithmetic and statistical functions. 
Session 4: Python Pandas Dataframes and data importing
 Python Dataframes 
 Data Series. Date/ Time Functionality. Time series. 
 Creating Dataframes, Indexing. 
Dict to Dataframe, Dataframe to Dict. 
Csv to Dataframe, Dataframe to csv. 
Excel to Dataframe, Dataframe to Excel. 
Session 5: Data Cleaning and preparation
 Data Cleaning and preparation 
Finding, replacing and filtering missing data. 
Remove Duplicates. 
Replacing values. 
Renaming Axis Indexes. 
Session 6: Pandas Data Wrangling
 Data Wrangling: 
Indexing, Re-indexing, 
Reorder, 
Sorting, Stastitics, 
Transforming data using 
Dataframe Joins, Merging, Concatenation, Overlap, Append, zip. 
Week 6: Pandas Data Analysis
 Data Analysis: 
 Sorting. 
 Analysing and finding data using filter, slicing and dataframe queries. 
 Finding data by Iteration. 
 Find statistics: Functions, Aggregate functions. 
 Unique values. 
String objects, Regex. 
Included with the Python Course
PCWorkshops Course Certificate on completion
Python Course Notes
Python Code Examples
Practical Python Course exercises and Code Samples
After the course: 1-Hour personalised online revision session
 

PCWorkshops

Data Science

Python

Pandas

Python Data Analytics with Python using 



Numpy, 




Pandas, Dataframes. 





Most attendees are in-work Data Professional.  Private individuals are very welcome. 
Our Style: Hands-on, Practical 
Location: Online, Instructor-led 



Python Data Analytics Course

General admission

<article>
					<div>
						<h5>Python Unittest Course Summary.</h5>
					</div>
					<div></div>
					<p>
						<span> </span>
						<br />Testing plays a major role in software development. 
						<br />This course will explain Python Unit Testing using the unittest built-in module. 
						
						<br />We'll cover issues before going to the production itself and the basics of testing in Python. 
						 
						 
						<br /><b>Location: </b>Instructor-led, Online.
						<br /><b>Our Style: </b>Hands-on, Practical Course.
						<br /><b>Group Size: </b>Max 4 people per group.  
						<br /><b>Qualification: </b>PCWorkshops Unittest Certification
						<br /><b>Duration: </b>1-Day, 10am-5pm
						
				  	</p>
	    		</article> 

	<div>  
				    <div id="cincluded">
	                    <div>
							<h5>Unittest topics </h5>
	                    </div> 
							<br />UnitTest Framework - Home
							<br />UnitTest Framework - Overview
							<br />UnitTest - Framework
							<br />UnitTest - API
							<br />UnitTest - Assertion
							<br />UnitTest - Test Discovery
							<br />UnitTest - Skip Test
							<br />UnitTest - Exceptions Test
							<br />UnitTest - Time Test
							<br />UnitTest - Unittest2
							<br />UnitTest - Signal Handling
							<br />UnitTest - Doctest
							<br />UnitTest - Doctest API
							<br />UnitTest - Py.test Module
							<br />Nose Testing - Framework
							<br />Nose Testing - Tools
	                </div>
	    <div></div>
		 
	               <div id="cincluded">
	                  <div>
	                     <h5>Included with Python Unittest Course</h5>
	                  </div>

	                  <article>
	                  <div>
	                     <ul>
	                        <li>Python Unittest Certificate on completion  </li>
							<li>Python Unittest Videos</li>	                       
						    <li>Python Unittest Notes</li>
							<li>Python Unittest Examples</li>
	                        <li>Practical Python Unittest exercises</li>
	                        
	                     </ul>
	                  </div>
	                  </article>
	               </div>
				    
				   <div id="booking">
	                  <div>
	                     <h5>Book Unittest Course</h5>
	                  </div>
							 
 							
											<div>
											
											Powered by Eventbrite
											</div>
							 
	               </div>
				   <div id="cincluded">
	                  <div>
	                     <h5>About us</h5>
	                  </div> 
	                  	<article>
					    <div>
					    	<div>
					    		<div>
					    			
					    			<h5>Our experienced trainers are award winners. </h5> 
					    			<ul>
										<li>
											More about us
										</li>
										<li>
											FAQ's
										</li>
										<li>
											Client Comments  
										</li>
									 </ul>
					    		</div>
					    		<div>
					    			
					    				
					    			
					    		</div>
					    	</div>
	                     
					    </div>
					    </article>						
	               </div>  
				   
				  
	    </div>

Python Unittest Course Summary.
   
Testing plays a major role in software development. 
This course will explain Python Unit Testing using the unittest built-in module. 
We'll cover issues before going to the production itself and the basics of testing in Python. 
Location: Instructor-led, Online. 
Our Style: Hands-on, Practical Course. 
Group Size: Max 4 people per group. 
Qualification: PCWorkshops Unittest Certification 
Duration: 1-Day, 10am-5pm 
Unittest topics  
UnitTest Framework - Home 
UnitTest Framework - Overview 
UnitTest - Framework 
UnitTest - API 
UnitTest - Assertion 
UnitTest - Test Discovery 
UnitTest - Skip Test 
UnitTest - Exceptions Test 
UnitTest - Time Test 
UnitTest - Unittest2 
UnitTest - Signal Handling 
UnitTest - Doctest 
UnitTest - Doctest API 
UnitTest - Py.test Module 
Nose Testing - Framework 
Nose Testing - Tools
Included with Python Unittest Course
Python Unittest Certificate on completion
Python Unittest Videos
Python Unittest Notes
Python Unittest Examples
Practical Python Unittest exercises
 
 


Software Testing & QA

Unit Testing

Instructor

Python Unittest Course

<div>
	                  <h5>Android Studio Taster Course summary</h5>
	               </div>
	               <div></div>
	               <p> 
				   Android Studio Taster Course. 
				   
							<br />Brillant for a beginner, to get started quickly. introduction to the Android Studio environment, to get you started. 
							<br />An interesting and fun session.
							<br />Hands-on, Practical Course, Instructor-led.
							<br />1 hour  
							<br />In our London classroom  or    online with Gotomeeting.com 

					   <br /><br /> 
					   </p><p>
								
					   			</p><h2>
									
									Request a JAVA ANDROID Free Trial 
								
								
								<br /><br /> 
				 				</h2>
				 		<p></p>
				  <p></p>
				   
				   
	               <div>
	                  <div>
	                     <h5>Android Studio Taster Course description</h5>
	                  </div>
	                  <div></div>
	                  <p> 
	                  This Android Studio Taster Course is a brief Overview of Android Studio to get you starting with the Android Studio. 
					  <br /> Download the Android Studio and bring your laptop along
					  
					  
					  </p>
					  <div>
	                     <h5>Android Studio Taster Course Address</h5>
	                  </div>
	                  <div></div>
	                  <p> 
	                  LONDON: At the mini-roundabout, corner of Stratton Ground, Great Peter Street And Horseferry Road, CCI Office, 38 Stratton Ground, London SW1P 2HR
					  Or
					  Attend online via Gotomeeting.com, book this ticket via the booking link. Connection details are emailed when we receive your booking
					  
					  </p>
	                  <div>
	                  	 
	                     <p>
						 
							</p><div>
								<strong>Step 1:</strong>  
									 
									<br />Object-Oriented Programming (OOP) principles; Java Classes, Objects, Instantiation, calling to methods.
									

									
									<p><strong> Create a Calculator app.</strong>
									<br />Create a front-end Layout
									<br />Get user input.
									<br />Process and save user input.
									<br />Create a simple calculator.</p> 
									
									<p> <strong>Step 2: Create a Photo-Messaging app:</strong>
									<br />Take a photo, and use the app to send it.
									<br />Send information with:
									<br />email,
									<br />sms message,
									<br />bluetooth.</p>
									
									<p> <strong>Step 3: Geo-location.</strong>
									<br />Create an app that will give you your GPS position.
									<br />Upload to Github
									<br />- Your App would be complete and publishable at the end of the session</p>
						  </div>
						  
						  <p></p>
	                 
 
 
 
 
	               </div>
	               <div id="cincluded">
	                  <div>
	                     <h5>Included in the Android Studio Courses:</h5>
	                  </div>
	                  <div>
	                     <ul>
	                        <li>Android Studio Course Certificate on completion  </li>
	                        <li>Android Studio Course Manual</li>
	                        <li>Practical Android Studio Course exercises, Android Studio Code Samples/ Android Studio Course Revision work</li>
	                         
	                        <li>After the course, 1 free session for questions online Android Studio Course via Gotomeeting.com.</li>
	                        <li>Max group size, online and in classroom, on this Android Studio Course is 4. </li>
	                     </ul>
	                  </div>
	               </div>
	            </div>

Android Studio Taster Course summary
 Android Studio Taster Course. 
Brilliant for a beginner to get started quickly. introduction to the Android Studio environment, to get you started. 
An interesting and fun session. 
Hands-on, Practical Course, Instructor-led. 
1 hour 
In our London classroom or online with Gotomeeting.com 
 

 Android Studio Taster Course description
 This Android Studio Taster Course is a brief Overview of Android Studio to get you started with the Android Studio. 
 Download Android Studio and bring your laptop along 
Android Studio Taster Course Address
 LONDON: At the mini-roundabout, corner of Stratton Ground, Great Peter Street And Horseferry Road, CCI Office, 38 Stratton Ground, London SW1P 2HR Or attend online and book this ticket via the booking link. Connection details are emailed when we receive your booking 
 
Step 1:
Object-Oriented Programming (OOP) principles: Java Classes, Objects, Instantiation, Calling to Methods.
 Create a Calculator app. 
Create a front-end Layout 
Get user input. 
Process and save user input. 
Create a simple calculator.
 Step 2: Create a Photo-Messaging app: 
Take a photo, and use the app to send it. 
Send information with: 
email, 
sms message, 
bluetooth.
 Step 3: Geo-location. 
Create an app that will give you your GPS position. 
Upload to Github 
Your App would be complete and publishable at the end of the session

Included in the Android Studio Courses:
Android Studio Course Certificate on completion
Android Studio Course Manual
Practical Android Studio Course exercises, Android Studio Code Samples, and Android Studio Course Revision work
After the course, 1 free session for questions online Android Studio Course via Gotomeeting.com.
Max group size, online and in classroom, on this Android Studio Course is 4.

Online Course Creation

Programming Fundamentals

App Development

Android Development

Android Studio Taster Course. 
Brilliant for a beginner to get started quickly. introduction to the Android Studio environment, to get you started. 
An interesting and fun session. 
Hands-on, Practical Course, Instructor-led. 
1 hour 
In our London classroom or online with Gotomeeting.com 

Android Studio Taster 1-Hour Course

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">AWARDS A NATIONALLY RECOGNISED AND ACCREDITED CERTIFICATE IN ECG<br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">i) OCN A</span>ccredited at Level 3 (Advanced Level)&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">- The Open College Network&nbsp;</em>[Equivalent to Level 5 in Ireland]<em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></em></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ii) CPD Accredited&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">- The CPD Certification Service</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SUITABLE FOR:</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- OPEN TO ALL APPLICANTS&nbsp;</strong>(no previous healthcare experience OR qualifications necessary)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- MEDICAL / HEALTHCARE (trainees and professionals)</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- GP RECEPTIONISTS, ALLIED HEALTHCARE STAFF</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">This Introduction to ECG Course is divided into two parts:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 1</strong>&nbsp;covers theory (online) and should be completed before&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 2</strong>&nbsp;- practical training (classroom or virtual classroom)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">A nurse or paramedic-led half-day session covering essential practical skill-sets required to set up and record a valid ECG trace.</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(51, 153, 102); box-sizing: border-box;" fr-original-style=" color: rgb(51, 153, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A SHORT PRELIM / PRIMER COURSE "GETTING STARTED IN ECG" IS INCLUDED AS A SEPARATE COURSE FOR THOSE ENROLLING WITH NO PREVIOUS KNOWLEDGE OF ECG RECORDING (3 SECTIONS, NO QUESTIONS!)</strong></span></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(51, 153, 102); box-sizing: border-box;" fr-original-style=" color: rgb(51, 153, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">YOU CAN OPT OUT OF THIS AT POINT OF BOOKING IF PREFERRED.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.</strong></span></p></div><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Course Itinerary - overview:</strong></em></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - THEORY (online)</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and perform an ECG, conforming to Skills for Health recommended standards and guidelines.</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M01</strong>&nbsp;&ndash; Introduction: History, definitions, types of ECG, the uses of an ECG, results, and risks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M02</strong>&nbsp;&ndash; Infection Prevention &amp; Control: Reducing healthcare-associated infections. Keeping Safe.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M03</strong>&nbsp;&ndash; Professionalism &amp; Effective Communication: Interacting with patients and staff and the use of effective communication methods.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M04</strong>&nbsp;&ndash; Legal Requirements &amp; Consent: Legal Obligations and Accountability. Criminal, Civil and Contractual law in healthcare. Vicarious Liability and your Duty of Care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M05</strong>&nbsp;&ndash; Preparation for the ECG Examination: Patient preparation when performing a resting ECG, skin preparation, placement of the electrodes &amp; the Angle of Louis.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M06</strong>&nbsp;&ndash; The Electricity of the Heart: The heart&rsquo;s electrical signal, depolarisation &amp; repolarisation, the wiring of the heart, PQRST complex.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M07</strong>&nbsp;&ndash; The ECG Machine: Times &amp; speeds, PR interval, QRS complex, Recording an ECG, machine calibration, Obtaining a good quality recording, Variation from standard, Equipment &amp; clinical room specification, environmental considerations, documentation, storage &amp; confidentiality, and Electrocardiography on children.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M08</strong>&nbsp;&ndash; The 12-Lead ECG: A detailed look at the 12-lead ECG.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M09</strong>&nbsp;&ndash; The Shape of the QRS Complex: QRS for limb leads, the cardiac axis, deviation and QRS for V leads.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M10</strong>&nbsp;- Conduction issues within the AV node &amp; Bundle of His: The AV node &amp; the Bundle of His, types of heart block, first degree block, second degree block and third-degree blocks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M11</strong>&nbsp;- Conduction Issues within the Bundle Branches: Bundle Branch Block, Right and Left Bundle Branch Block</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M12</strong>&nbsp;- Conduction issues with the Distal Section of the LBBB: A guide on conduction issues with the distal section of the LBBB</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M13</strong>&nbsp;- The Heart&rsquo;s Rhythm: What happens when depolarisation doesn&rsquo;t start in the</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SA node, the intrinsic rhythm of the heart, sinus arrhythmia, sinus bradycardia &amp; sinus tachycardia, abnormalities in the cardiac rhythm, supraventricular rhythms, abnormal rhythm.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M14</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Bradycardias &amp; Ectopic Beats: Escape rhythms, atrial escape, junctional escape, complete heart block, ventricular escape, accelerated idioventricular rhythm, extrasystoles, atrial &amp; junctional extrasystoles and ventricular extrasystoles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M15</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Tachycardias: Supraventricular Tachycardia and Ventricular Tachycardia</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M16</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Fibrillation &amp; WPW: Fibrillation and why it happens, atrial and ventricular fibrillation, the Wolff-Parkinson-White (WPW) syndrome.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M17</strong>&nbsp;- Abnormalities within the P, QRS &amp; T Waves: What to check when interpreting an ECG, abnormalities in the P wave, QRS complex, ST segment &amp; T wave, Right Ventricular Hypertrophy, Pulmonary Embolism, Left ventricular hypertrophy, acute myocardial injury, pericarditis and ischaemia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 2 - CLASSROOM (am, pm or evening sessions)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Half day (morning, afternoon or evening sessions): skill-set development with practical demonstrations and hands-on experience in set-up, ECG electrode placement and observing a number of ECG traces.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M18</strong>&nbsp;- The Basics - an overview: Welcome to ECG interpretation, revision.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M19</strong>&nbsp;- Atrial Fibrillation &amp; Flutter: Detailed overview.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M20</strong>&nbsp;&ndash; Bundle Branch Blocks: Detailed overview.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Practical Sessions</p></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

AWARDS A NATIONALLY RECOGNISED AND ACCREDITED CERTIFICATE IN ECG



i) OCN Accredited at Level 3 (Advanced Level) - The Open College Network [Equivalent to Level 5 in Ireland]

ii) CPD Accredited - The CPD Certification Service



SUITABLE FOR:
- OPEN TO ALL APPLICANTS (no previous healthcare experience OR qualifications necessary)

- MEDICAL / HEALTHCARE (trainees and professionals)
- GP RECEPTIONISTS, ALLIED HEALTHCARE STAFF


This Introduction to ECG Course is divided into two parts: Part 1 covers theory (online) and should be completed before Part 2 - practical training (classroom or virtual classroom)
 
A nurse or paramedic-led half-day session covering essential practical skill-sets required to set up and record a valid ECG trace.
 
A SHORT PRELIM / PRIMER COURSE "GETTING STARTED IN ECG" IS INCLUDED AS A SEPARATE COURSE FOR THOSE ENROLLING WITH NO PREVIOUS KNOWLEDGE OF ECG RECORDING (3 SECTIONS, NO QUESTIONS!)
YOU CAN OPT OUT OF THIS AT POINT OF BOOKING IF PREFERRED.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.

Course Itinerary - overview:


PART 1 - THEORY (online)
Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and perform an ECG, conforming to Skills for Health recommended standards and guidelines.
 
M01 – Introduction: History, definitions, types of ECG, the uses of an ECG, results, and risks.
M02 – Infection Prevention & Control: Reducing healthcare-associated infections. Keeping Safe.
M03 – Professionalism & Effective Communication: Interacting with patients and staff and the use of effective communication methods.
M04 – Legal Requirements & Consent: Legal Obligations and Accountability. Criminal, Civil and Contractual law in healthcare. Vicarious Liability and your Duty of Care.
M05 – Preparation for the ECG Examination: Patient preparation when performing a resting ECG, skin preparation, placement of the electrodes & the Angle of Louis.
M06 – The Electricity of the Heart: The heart’s electrical signal, depolarisation & repolarisation, the wiring of the heart, PQRST complex.
M07 – The ECG Machine: Times & speeds, PR interval, QRS complex, Recording an ECG, machine calibration, Obtaining a good quality recording, Variation from standard, Equipment & clinical room specification, environmental considerations, documentation, storage & confidentiality, and Electrocardiography on children.
M08 – The 12-Lead ECG: A detailed look at the 12-lead ECG.
M09 – The Shape of the QRS Complex: QRS for limb leads, the cardiac axis, deviation and QRS for V leads.
M10 - Conduction issues within the AV node & Bundle of His: The AV node & the Bundle of His, types of heart block, first degree block, second degree block and third-degree blocks.
M11 - Conduction Issues within the Bundle Branches: Bundle Branch Block, Right and Left Bundle Branch Block
M12 - Conduction issues with the Distal Section of the LBBB: A guide on conduction issues with the distal section of the LBBB
M13 - The Heart’s Rhythm: What happens when depolarisation doesn’t start in the
SA node, the intrinsic rhythm of the heart, sinus arrhythmia, sinus bradycardia & sinus tachycardia, abnormalities in the cardiac rhythm, supraventricular rhythms, abnormal rhythm.
M14 - The Heart’s Rhythm – Bradycardias & Ectopic Beats: Escape rhythms, atrial escape, junctional escape, complete heart block, ventricular escape, accelerated idioventricular rhythm, extrasystoles, atrial & junctional extrasystoles and ventricular extrasystoles.
M15 - The Heart’s Rhythm – Tachycardias: Supraventricular Tachycardia and Ventricular Tachycardia
M16 - The Heart’s Rhythm – Fibrillation & WPW: Fibrillation and why it happens, atrial and ventricular fibrillation, the Wolff-Parkinson-White (WPW) syndrome.
M17 - Abnormalities within the P, QRS & T Waves: What to check when interpreting an ECG, abnormalities in the P wave, QRS complex, ST segment & T wave, Right Ventricular Hypertrophy, Pulmonary Embolism, Left ventricular hypertrophy, acute myocardial injury, pericarditis and ischaemia.
 
PART 2 - CLASSROOM (am, pm or evening sessions)
Half day (morning, afternoon or evening sessions): skill-set development with practical demonstrations and hands-on experience in set-up, ECG electrode placement and observing a number of ECG traces.
 
M18 - The Basics - an overview: Welcome to ECG interpretation, revision.
M19 - Atrial Fibrillation & Flutter: Detailed overview.
M20 – Bundle Branch Blocks: Detailed overview.
Practical Sessions



Cardiology

Heart Rate

Paediatric Cardiology

Adult Congenital Heart Disease

Learn how to perform and

read an ECG ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced level)

    CPD Accredited - The CPD Certification Service

    Introduces you to the fundamentals of setting up and operating an ECG machine

    Includes patient preparation

    Produce a valid (error free) ECG

    Learn and understand ECG traces

    Recognise recordings that require urgent attention

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS

VIRTUAL CLASSROOM OPTION INCLUDES COMPREHENSIVE PRACTISE@HOME ECG TRAINING KIT

Final interpretation of all ECG recordings is the responsibility of a medical professional.

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