28855 OV courses delivered Online

Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications. Diabetes can develop in anyone at any point in their life although there are certain groups and age ranges where it is more common. There are a range of symptoms that could indicate that someone had Diabetes, these range from excessive thirst to feeling more tired than usual. It is believed that up to 26% of residential and nursing home residents have Diabetes so being able to recognise the symptoms and knowing how you can help them to manage the condition is essential. This course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition.

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term. It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting. You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids. We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. We’ll take a look at negotiation. We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences. First, the course will identify potential 'cyber threat actors' who initiate cybercrime, along with looking at the main motivations behind cyber-attacks on individuals and organisations. On a more practical level, you'll learn how to recognise and deal effectively with phishing attempts. The course will highlight the importance of keeping passwords secure and cover security for devices, such as smartphones, laptops, tablets or desktop computers. You'll learn how to report a suspected cyber attack, and what to do if you genuinely make a mistake. Finally, we'll underline the importance of cooperation and show how working closely together helps overcome a wide range of cybersecurity issues

What do we mean by Person Centred Care, well the term originated in the 1940s and proposed taking a holistic view of service users in care settings. This means getting to know the person and then tailoring their care as much as possible to meet their specific needs. Person centred care is now a key principle outlined in current legislation and it plays an important part in the standards that they set out which must be followed by all care professionals working in this country. This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting. It starts by explaining what we mean by person centred care and where this term originated. It then goes on to analyse the values represented by person centred care and explains why care should be as much as possible tailored to each service user. Finally it will give you an overview of care plans, daily reports, the importance of obtaining consent and much more.

This course, will cover common vehicle reversing accidents and the crucial role played by the banksman. It’ll also look at the controls and actions that can reduce the likelihood of such accidents. The course will start by identifying the three main categories of reversing accidents - injuries to pedestrians, damage to objects in the workplace and damage to street furniture along with coverage of other types of accidents. You’ll learn about the role of management in preventing reversing accidents, particularly the use of risk assessments and Safe Systems of Work, plus the provision of appropriate Personal Protection Equipment. You’ll get an overview of the main legislation applying to banksmens’ activities, before examining the actual role and the duties of banksmen on site, including safety rules, controls and guidelines. The rules applying to drivers will also be covered, and we’ll look at the way drivers and banksmen can work together safely. Finally, we’ll cover vehicle hazard safety checks and the industry-standard hand and verbal signals that banksmen can use during vehicle manoeuvres.

Over 350 million people in the world are affected by depression. This online course will raise awareness of depression and how it can be recognised, diagnosed, classified and treated. It starts by looking at diagnoses before moving on to define the various types of depression, you'll also learn about other disorders. It then looks at the causes of depression and the everyday factors which can make it more difficult to manage effectively. You'll learn about depression symptoms in adults, teenagers and children and how to get help. There'll be information to help you understand how to recognise and psychotic depression and how it can be treated. The course also looks at the physical and social effects of depression, including on those living with a person who is depressed. Depression management techniques and treatments will be covered, including Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Selective serotonin reuptake inhibitors, Relaxation techniques and Mood management. Finally, we'll feature the roles played by diet, exercise and managing work-life balance and lifestyle.

Sales and marketing are no longer just about pitching products—they're about understanding people, patterns, and persuasion. This course is crafted for learners keen to grasp the essentials of both disciplines while developing sharp negotiation techniques along the way. It’s designed with a keen focus on strategy, consumer psychology, and smart communication—blended with techniques to help you navigate professional scenarios with confidence and clarity. From decoding buyer behaviour to crafting impactful messages, you’ll explore the core frameworks that drive successful campaigns and confident conversations. Whether you're aiming to refine your pitch, attract new customers, or negotiate smarter deals, this guide gives you a strong foundation to build upon. The added career segment rounds things off neatly, offering practical insights into professional growth and industry expectations. ________________________________________________________________________ Key Features: CPD Certified Sales & Marketing with Negotiation Skills With Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Sales and Marketing Sales Part Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Marketing Part Module 01: What is Marketing? Module 02: Common Marketing Types (I) Module 03: Common Marketing Types (II) Module 04: The Marketing Mix Module 05: Communicating the Right Way Module 06: Customer Communications Module 07: Marketing Goals Module 08: The Marketing Funnel Module 09: Marketing Mistakes (I) Module 10: Marketing Mistakes (II) Negotiation Skills Module 01: Negotiation Techniques Module 02: Conflict Management Module 03: Influencing People Module 04: Handling Objections ________________________________________________________________________ Complete Career Guide for Sales & Marketing with Negotiation Skills (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Sales & Marketing. In addition to mastering the essentials of Sales & Marketing, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Sales & Marketing. Your dream career starts here! List of career guide courses included in Sales & Marketing with Negotiation Skills With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Develop effective communication skills for successful sales interactions. Demonstrate strategic preparation and planning for sales calls and pitches. Craft compelling and creative openings to capture customer interest. Master objection-handling techniques to overcome customer hesitations. Implement negotiation skills and conflict management in sales scenarios. Create and execute comprehensive marketing strategies, avoiding common mistakes. ________________________________________________________________________ Accreditation All of our courses, including this Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in sales and marketing roles. Entrepreneurs seeking to enhance their business development skills. Marketing professionals aiming to refine their strategic approach. Anyone looking to master negotiation and conflict resolution techniques. Career path Sales Executive - £25K to 45K/year. Marketing Coordinator - £22K to 38K/year. Business Development Manager - £30K to 55K/year. Account Manager - £28K to 50K/year. Marketing Specialist - £25K to 42K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

When introducing epilepsy, we must first recognise that there are around 40 different types of seizures. Statistics show that one in five people will have a seizure at some time in their life although only some of these will be caused by epilepsy. Epilepsy is a neurological condition that affects the brain and the nervous system and is covered by the Equality Act 2010. The condition can affect people for only a portion of their life, or it can be lifelong. Because of the varied nature of the condition an awareness of epilepsy and the actions you can take if you are present during a seizure is incredibly useful for those who work in health and social care. This course will give you an overview of epilepsy. It lists the methods of diagnosis, what a seizure is and how the brain can be affected. It will introduce some possible seizure triggers and describe what to do when someone has a seizure. It will also discuss some of the treatments offered to people with epilepsy and provide practical advice on what you can do if you witness someone having a seizure.

Electricity is the lifeblood of modern society, it enhances our quality of life and we are becoming increasingly reliant on it to power tools and devices we use for work and entertainment. However, although electricity has many benefits it can also be a hidden killer as it can’t be seen, felt, smelled or heard until someone comes into contact with it. This course will start by covering the many benefits electricity brings to society, as well as its key components voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards. It then goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock. Towards the end of the course it includes an overview of the main standards, guidance and legislation that control the use of electricity in the workplace, and finish off by looking at simple maintenance plans and portable appliance testing including who within an organisation would be best to carry out the various checks.

Acts of bribery and corrupt business practices are still an all to common part of business to business activity in the UK and Worldwide. Inducements can range from small 'facilitation payments' to gifts worth millions of pounds. They can come in many different forms and can sometimes be hard to track down. This course examines some of the reasons why bribery and corruption occur as well as providing an overview of how common these practices are believed to be, before discussing how normal business activities, such as gifts, hospitality, sponsorship and donations, can be manipulated to become bribes. It goes on to cover the legislation that is in place both in the UK and internationally and the severe penalties that can be brought against someone found to be acting a corrupt way. It also looks at the effects of bribery at a national level, including corruption in state-owned enterprises and governments, worldwide. Finally, on a more practical level, it will show you some of the ways management and employees can reduce the risk of bribery and corruption in their organisations, particularly through anti-bribery and anti-corruption policies.