Mindset

Business Leadership

Mentor

Development

Salesforce

Team Building

Outstanding

Reach Outstanding

Gold

Continuous Professional Development (CPD)

Towards Outstanding

Outstanding Teachers

Outstanding Care Solutions

Outstanding Dog Behaviour

Outstanding Leaders Partnership

Wye Valley Area of Outstanding Natural Beauty

Outreach

Zoom

Master

Arts

Music@Malling - Outstanding Music in historic venues -  live and online.

Blackboard Tuition And Home Education. Ofsted Outstanding. 01843 841222

Lone Wolf Martial Arts Academy

<div data-mesh-id="comp-lgaq4d6uinlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-lgaq4d6uinlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(var(--color_15)); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_15));">Wednesdays 6.30-7.30pm (UK)<br fr-original-style="" style="box-sizing: border-box;">From 28 February - 3 April&nbsp;</h2><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 30px; box-sizing: border-box;" fr-original-style="font-size: 30px;">Lighten your Mood</span></strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Every Weds 6.30-7.30pm from&nbsp;28 Feb&nbsp;- 3 April</strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">In these six lessons, we&#39;ll look at how we can access our innate&nbsp;neuroplasticity to help unwind stress and find a sense of calm and centredness in our world, through coming back to our para-sympathetic nervous system: the state we evolved to be in most of the time!</span></p><blockquote style="color: rgb(var(--color_14)); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">&#39;Almost all of us experience anxiety to one degree or another. Anxiety involves primitive habits of muscular tension, constricted breathing, and physiological stress. Feldenkrais lessons free us from these patterns and help our nervous system to return to a healthy, naturally relaxed, &#39;parasympathetic&#39; state. This is what we all want, and deserve.&#39; &nbsp;David Zemach-Bersin</span></p></blockquote></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">Audio recordings&nbsp;of each class are available afterwards, so you don&#39;t have to attend the class in person.&nbsp;</span></p></div></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement classes, usually done lying on a mat. </span></p>

Fundamentals and Classics
Every Weds 6.30-7.30pm (UK time) from 26 Sept - 12 Dec (no class 17 Oct)
This autumn, we will be going back to exploring fundamental functions and relationships within our selves and our movement through the Feldenkrais Method, encountering classic lessons and discovering new ways to understand ourselves in action.
Each week we will encounter a different function or aspect that is key to our sense of being able to move with ease and freedom through our lives. For instance, we will explore our ability to turn through our spine, to round, extend or bend, as well as enlarging our repertoire of possibilities - looking to move with pleasure and reversibility. 
The first few lessons will explore Fundamental Functions. There will be an early 'half-term' the week of 17th Oct, and then the following weeks we will move through a series of outstanding Classic lessons, that will be useful to return to for yourself.
Audio recordings of each class are available afterwards, so you don't have to attend the class in person, if you can't make that evening. 

Jonathan Young

Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement (Feldenkrais) classes, usually done lying on a mat. 

A kinder sense of yourself - mindful movement classes

General admission - all 12 classes

Concession / student - all classes

Low waged / unemployed

Concession / student - all 6 classes

Testimonials
"An inspiring and engaging course."
"Refreshing to hear the family's perspective."
"Your enthusiasm for the topic along with the knowledge and awareness you have given me has given me my mojo back! "
Summary 
This extensive, 2-3 day, CPD certified, blended course comprises of an interactive learning platform which includes:
Pre-recorded training videos (6-8.5hrs depending on modules accessed)
Downloadable independent learning workbook
Interactive on-line question forum through Padlet
Optional live practical problem solving events
Bonus videos focused on using night time positioning equipment
Final live review event with trainers Rachel Wright and Sarah Clayton (via Zoom)
On completion, delegates get access to materials designed for practitioners to deliver 24-hour postural care training to unpaid individuals and families who use their service
Please note that the course will take a minimum of 14 hours of independent learning with the option of completing further hours by covering more than one age bracket - the live sessions will be in addition to these 14 hours. Please ensure you allocate enough learning time to complete this course. It is expected that all independent learning is finished before the review events to enable you to fully participate in the discussions.
 	Date	Time (GMT)
Introductory event & access to course content	 4 Nov 2024	1300-1400 
Practical application session 1	 18 Nov 2024	 1300-1400
Practical application session 2	 2 Dec 2024 	 1300-1400
Final live review events	16 Dec 2024	 1030-1600
Course content access expires	 7 Jan 2025	 
Details 
Using pre-recorded training, interactive on-line content (through Padlet), self-directed learning and live events, this substantial and comprehensive blended training course keeps delegates interested, engaged and learning new ways to bring excellence to their 24-hour postural care provision and focuses on the often neglected lying position and how unsupported lying drives changes to a person's body shape which impacts sitting, standing and functional movement. 
You will have access to the online learning from 4th November 2024 and be provided with all the information you will need to complete the course. At 1pm (GMT) on 4th November you will then join the trainers for an introductory event via Zoom to provide an outline of the training and to answer any questions you may have. Over the next few weeks you can access the pre-recorded training videos and interactive online content to enable you to complete the workbook. On 16th December there will be a series of live discussion events for the specific ages the course covers to assess your learning (you must attend at least one of these events - please see below for further information). 
Why? 
People with complex needs, deserve a thorough, co-ordinated 24-hour postural care service. We only get one body and yet people with complex disabilities don't always get the 'annual service' afforded the equipment they use.
Posture Positive report (2020) found training is a key aspect to developing resilient and robust 24-hour postural care for people with complex needs. Every person with complex needs or limited movement requires a comprehensive 24-hour postural care service delivered in a personalised way. 
Who? 
The course is suitable for specialist physiotherapists, specialist occupational therapists and other highly trained healthcare professionals working in health, SEN and social care. 
The course breaks down the life span of a person as follows:
0-3 years
Children and young people in education
Adults
Older people an palliative care
Each delegate selects the aspects of the course relevant to their particular area of practice whilst having access to all the course resources.
What? 
On completion of the course, it is hoped delegates will be equipped with the knowledge needed to deliver an outstanding, person-centred, 24-hour postural care service. 
This course covers: 
Why is postural care such a big deal?
What is 24-hour postural care?
Identification of need
Predictable changes to body shape
Preventing, protecting and reversing body shape distortion
Postural care in the real world with real people
Special considerations for all stages of life
Monitoring and evaluating outcomes
Co-production in developing personalised postural care
You can focus on one specific age group or take a general approach allowing you to adapt the course to meet your own learning objectives. 
On 16th December the final live review events with the trainers via Zoom are available for the specific ages that the course covers. You must attend at least one of these live discussion (the one most relevant to your practice) but you are welcome to join all four. Please note the timings are GMT.
10.30am - 11.30am 0-3 years
11.45am – 12.45pm Children in education
1.45pm - 2.45pm Adults
3.00pm - 4.00pm Older people and palliative care
Training for individuals and family carers
On successful completion of the course, all delegates will gain access to bespoke training materials designed by parents for parents of people with complex needs. This includes ongoing trainer support for local therapists hosting the workshops, pre-recorded training videos, workbook and designated webpage.
Group discounts
Contact us to book this training for your team, department or organisation with group discounts and bespoke training opportunities or if you would prefer to be invoiced directly for this training email admin@bornattherighttime.com 
Trainers 
Rachel Wright (BSc) Founder of Born at the Right Time Rachel is author of The Skies I'm Under, finalist 2020 RCN Nursing Awards, trainer, qualified nurse and unqualified mum of three sons; one of whom has severe disabilities and life-limiting epilepsy. Occasionally she ties on her trainers and runs in a vague attempt to counteract her love for Salt ‘n Vinegar crisps, hummus and all things carbohydrate. 
Sarah Clayton (BSc, PGCE) CEO Simple Stuff Works Sarah is passionate about all things postural care. Sounds dull but it turns out that her passion translates into highly contagious enthusiasm. She has developed a range of accredited training courses accessible to health, social care and education practitioners. Sarah has four children, works full-time and can regularly be found wearing her jumper inside out. 

Born at the Right Time

Physiotherapy

Occupational Therapy

Allied Health

Allied Health Professions (AHP)

Occupational Therapy Assistant

Palliative Care

Hospice & Palliative Medicine

Occupational Therapist

Health & Social Care

Physiotherapy Support Worker

End Of Life Care

Physiotherapist

CPD certified, digital study session, 24-hour postural care training, learning new ways to bring excellence to 24-postural care, focussing on supported lying. 

24-hour Postural Care from Cradle to Grave (Nov 24-Jan 25)

General Admission

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Customer Care

Online Course Marketing

Customer Service

Service Design Courses (SDC)

Professional Skills Course (PSC)

Trainers Course

Providing Outstanding Customer Service

First Line Management Course

Classroom Course

Online Course

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			<p><span>In this exclusive course on customer service, you will gain access to the powerful secrets of providing outstanding customer service. Outstanding Customer Service - The Ultimate Guide, a course designed by Prof. Paul Cline and Sandor Kiss, will explain how vital excellent customer service is. Great customer service and poor customer service would directly lead to the success and failure of a company. </span></p>
<p><span>What do you learn from the course? You'll know how to stop losing money for poor or average customer service. The pitfalls of poor customer service will be explained to you, and you will gain knowledge of the tactics of building outstanding customer service. Finally, you will know how to handle difficult customers like a pro taking the course.</span></p>
<h3><strong>What You'll Learn</strong></h3>
<ul>
<li><span>STOP Losing Money Due to Poor or Average Customer Service! $$$</span></li>
<li><span>Make MORE Money from Each Customer! $$$</span></li>
<li><span>SAVE a Fortune in Advertising Dollars! $$$</span></li>
<li><span>Get MORE Referrals! $$$</span></li>
<li><span>Solve Problems FAST!</span></li>
<li><span>Retain Existing Customers!</span></li>
<li><span>Learn How to Create an Outstanding Customer Service Experience</span></li>
<li><span>Learn the 5 Tenets of TQM</span></li>
<li><span>Avoid the 10 Deadly Sins of Customer Service!</span></li>
<li><span>How to Handle Difficult Customers like a PRO!</span></li>
<li><span>... and MUCH More!!!</span></li>
</ul>
<h3><strong>Why You Should Choose 'Outstanding Customer Service - The Ultimate Guide'</strong></h3>
<ul>
<li><span>Access from all types of devices with internet access and optimum screen size</span></li>
<li><span>2.5 hours of video lessons</span></li>
<li><span>1 full-length</span></li>
<li><span>1 resource to download</span></li>
<li><span>A CPD-accredited certificate of completion</span></li>
<li><span>Opportunity to download PDF certification promptly after successful completion of the course.</span></li>
<li><span>Learning the ways of minimizing loss due to average or poor customer service</span></li>
<li><span>Understanding how to handle difficult customers</span></li>
<li><span>Learning to create an excellent customer service experience</span></li>
<li><span>Avoiding the mistakes and errors in customer service</span></li>
<li><span>Gaining knowledge of handling customers for retention</span></li>
</ul>
<h3><strong>Who Is This Course For?</strong></h3>
<p><span>The course is for anyone who is working in customer service or owns a business. Salespeople, managers, customer services executives and anyone with customer service-related responsibilities can take the course.</span></p>
<h3><strong>Requirements</strong></h3>
<div>
<ul>
<li>Basic / Simple Computer Skills</li>
<li>Basic English</li>
</ul>
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<h3><strong>Career Path</strong></h3>
<p><span>With excellent customer service, you get to know people better. Your business will gain because of your customer service skills, and eventually, you will grow with your company.</span></p><table>				<tbody><tr>
					<td colspan="4">Outstanding Customer Service - The Ultimate Guide!</td>
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					<td><i></i></td>
					<td>WHY Customer Service Is CRITICAL To Your Business!</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Good Isn't Good Enough!</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>We Are ALL in the 'Helping Field'</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td>Providing 'Concierge' Level Of Service</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td>The 5 Tenets Of TQM</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td><i></i></td>
					<td>How To Avoid The 10 Deadly Sins Of Customer Service!</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>More Money $$$ - Through Customer Retention</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Much Is A Customer Worth? $$$</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Do You Understand Your Customer?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Dealing With Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>'LEAP' Into Customer Service!</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
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					<td><i></i></td>
					<td>Exceptional Phone Service</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
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					<td>WHY Customers Buy From YOU! $$$</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
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					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
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					<td><span><i></i> 00:07:00</span></td>
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					<td><i></i></td>
					<td>BONUS LECTURE!!! FINAL TIPS!!!</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Customer Experience

Customer Success (CS)

Dealing With Difficult Customers

Outstanding Customer Service - The Ultimate Guide!

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This intensive 9 weeks Virtual Airline Cabin Crew course will give you all the information and tools you will need to become successful job candidate. &nbsp;98% Employment rate after completion of the course.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(255, 255, 255) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 255, 255) !important;"><div style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Virtual Airline Cabin Crew which is also known as Air Hostess, Flight Attendant and Stewardess course &ndash; Join your lesson from wherever you are.&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);">This intensive&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">9 weeks</strong>&nbsp;Virtual Airline Cabin Crew course will give you all the information and tools you will need to become successful job candidate.&nbsp;</span><em style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);">&nbsp;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">98% Employment rate after completion of the course.</strong></em></p></div><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);">&nbsp;<img src="https://images.cademy.co.uk/8fcf7dda-bd82-4e1f-89f2-918b2aab2c30/ca03ba64-8a66-45eb-9cee-8309e1551f24/original.jpeg" style="color: rgb(65, 65, 65); width: 175px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(65, 65, 65); width: 175px;" fr-original-class="fr-draggable"></p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will you learn?</strong><br fr-original-style="" style="box-sizing: border-box;">Apart of our traditional class-based tuition, we also offer Virtual Learning courses.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong>On our Virtual (live stream via Zoom) lessons, we provide the same quality of tuition as in the classroom. You only need a laptop, PC or tablet with either built in (or external) camera and microphone.&nbsp;The virtual platform is very interactive with a sense of real classroom at the Academy. You will study from the comfort of your own home and communicate with your tutor and classmates via video chat (by using your phone or computer camera) and you will receive outstanding tuition, qualification, and certification.</p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);">We provide A-Z guidance starting from<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;before</strong> and <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">after</strong> the course. Your tutor will guide you through&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">the online course to graduation</strong>&nbsp;which you will be welcome to attend. What a joy it would be to meet your tutor and classmates in real life!!</p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You will have:</strong><br fr-original-style="" style="box-sizing: border-box;">According to the timetable- 1 lessons per week for 9 consecutive weeks.<br fr-original-style="" style="box-sizing: border-box;">Exams and final exam based on which the certificate will be issued.<br fr-original-style="" style="box-sizing: border-box;">On successful completion you will hold: Airline Cabin Crew certificate in Current Airline Training Standards and Equipment.&nbsp;</p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is Flight Attendant?<br fr-original-style="" style="box-sizing: border-box;"></strong>Flight attendant/Airline Cabin Crew/Stewardess/Air Hostess are the most visible, glamorous jobs of all airline employees.&nbsp;A Flight Attendant is someone whose primary duty is to ensure the safety and comfort of passengers during a flight. They are members of an&nbsp;aircrew&nbsp;team , who operate a commercial,&nbsp;business or even military aircraft while travelling domestically or internationally.&nbsp;</p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Flight Attendant benefits:</strong></p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><li fr-original-style="" style="box-sizing: border-box;">Getting paid for travelling the world</li><li fr-original-style="" style="box-sizing: border-box;">Lifestyle</li><li fr-original-style="" style="box-sizing: border-box;">Flexible Work Schedules</li><li fr-original-style="" style="box-sizing: border-box;">Meeting Interesting People</li><li fr-original-style="" style="box-sizing: border-box;">Free Food &amp; Accommodation</li><li fr-original-style="" style="box-sizing: border-box;">Excellent Compensation</li><li fr-original-style="" style="box-sizing: border-box;">The uniforms</li><li fr-original-style="" style="box-sizing: border-box;">Working Environment</li></ul><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://waterlooacademy.co.uk/airline-cabin-crew-course-career-progression-with-london-waterloo-academy/" target="_blank" rel="noopener noreferrer" style="color: rgb(46, 163, 242); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(46, 163, 242);"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">How to become successful Flight Attendant job candidate?</span><br fr-original-style="" style="box-sizing: border-box;"></a></strong>Our Aviation Team understands each candidate who wish to become Airline Cabin Crew or start a career in Aviation.<br fr-original-style="" style="box-sizing: border-box;">Airline companies look for individuals who share their values and can act as ambassadors for the company&rsquo;s brand. Cabin Crew are the face of the airline company which means they deliver a fantastic service that makes airline world famous.<br fr-original-style="" style="box-sizing: border-box;">Airline companies prefer candidates with knowledge of Cabin Crew role. Airline companies have selection day or online tests as a first stage of recruitment, after which, they will take a closer look at applicants CV, skills and experience. If you completed Airline Cabin Crew course, your application will stand out and you can get an offer from the first round.&nbsp;</p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student &ndash; Cabin Crew Flying Support Group</strong><br fr-original-style="" style="box-sizing: border-box;">As a market leading Airline Cabin Crew Training Company with a wealth of experience in Aviation and recruitment, we constantly upgrading our course and going <em fr-original-style="" style="box-sizing: border-box;">extra nautical mile</em> to guide and support all our students to ensure they can reach their goals. Graduates who are already flying, offer their full support to us and new students. They share an insight of the airline they already fly with, and help new students through the process of joining them at that airline. It gives a flying start to a career to new learners.&nbsp;</p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><a href="https://waterlooacademy.co.uk/airline-cabin-crew-course-career-progression-with-london-waterloo-academy/" target="_blank" rel="noopener noreferrer" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why London Waterloo Academy?</strong></a></span></p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><li fr-original-style="" style="box-sizing: border-box;">Top Airline Cabin Crew course provider in London</li><li fr-original-style="" style="box-sizing: border-box;">98% Employment rate after completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">Individual support on the journey from the course to a job placement</li><li fr-original-style="" style="box-sizing: border-box;">With years of experience in Airline Cabin Crew industry, London Waterloo Academy has been recognised by major TV, radio channels who have invited our Aviation Team for expert advice or interview.</li><li fr-original-style="" style="box-sizing: border-box;">We are recognised by major airline companies in Europe and overseas who have approached London Waterloo Academy to deliver internal cabin crew training, corporate training and to recruit our graduates as a result of their high qualification standards and knowledge.</li><li fr-original-style="" style="box-sizing: border-box;">Our graduates are now flying with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Etihad, Saudi Air, Hainan Airlines, Small Planet, British Airways, Qatar, EasyJet, Thomas Cook, Ryanair, Cubana de Aviaci&oacute;n, Air France,Titan, Norwegian B737 Short Haul&nbsp;</strong>and many more.</li><li fr-original-style="" style="box-sizing: border-box;">We will enhance your CV</li><li fr-original-style="" style="box-sizing: border-box;">Guidance through the job application process (free of charge)</li><li fr-original-style="" style="box-sizing: border-box;">Gain an insight into the airline selection process and final one-to-one interview</li><li fr-original-style="" style="box-sizing: border-box;">The vast global experience of our instructors</li><li fr-original-style="" style="box-sizing: border-box;">This course has been developed in accordance with EASA PART-CC</li></ul><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);">&nbsp;<img src="https://images.cademy.co.uk/8fcf7dda-bd82-4e1f-89f2-918b2aab2c30/fd1ef116-4fe7-4987-8285-628fe0517098/original.png" style="color: rgb(65, 65, 65); width: 184px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(65, 65, 65); width: 184px;" fr-original-class="fr-draggable"><img src="https://images.cademy.co.uk/8fcf7dda-bd82-4e1f-89f2-918b2aab2c30/258a6a37-0b1d-49a2-99d6-af09ce43753c/original.png" style="color: rgb(65, 65, 65); width: 182px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(65, 65, 65); width: 182px;" fr-original-class="fr-draggable"></p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Working together &ndash;&nbsp;</strong>Starting&nbsp;a new career isn&rsquo;t easy and often it can seem like a lonely and impossible process. Our Aviation Department stays behind each learner, supporting every step of the way, we give you all the tools, skills and assistance you need to succeed. Our success, built on the success of our students and a long list of graduates with successful stories.</p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Entry Requirements:<br fr-original-style="" style="box-sizing: border-box;"></strong>English Language at B2 (CEFR) level or above.<br fr-original-style="" style="box-sizing: border-box;">There are&nbsp;no other special requirements&nbsp;for this Airline Cabin Crew course. We will teach you from scratch and support after the course when applying for the job.&nbsp;This course has been developed for all candidates, independent of their background, wishing to start a new career.&nbsp;</p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dates (choose one for your &nbsp;course):<br fr-original-style="" style="box-sizing: border-box;"></strong><span style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(102, 102, 102);">15 May 2024 &ndash; 10 July 2024, Wednesday classes</span><br fr-original-style="" style="box-sizing: border-box;">18 September 2024 &ndash; 6 November 2024, Wednesday classes<br fr-original-style="" style="box-sizing: border-box;">14 November 2024 &ndash; 9 January 2025, Thursday classes</p><p style="color: rgb(102, 102, 102); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course duration&nbsp;&ndash;</strong> 9 weeks<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classes</strong> &ndash; once a week <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Lesson Time &ndash;&nbsp;</strong>10am to 5pm &ndash; London time<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course fee</strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;&ndash;&nbsp;</em>&pound;529 (we offer flexible payment plan and accept weekly instalments)<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registration fee&nbsp;</strong>&ndash; &pound;300 &nbsp;(includes: examination, &nbsp;Airline Cabin Crew certificate in Current Airline Training Standards and Equipment)</p><iframe allowfullscreen="" frameborder="0" data-src="https://www.youtube.com/embed/u77OnxZwK2c" src="https://www.youtube.com/embed/u77OnxZwK2c" name="fitvid1" fr-original-style="" style="box-sizing: border-box;"><span class="fr-mk" style="display: none;">&nbsp;</span></iframe><br fr-original-style="" style="box-sizing: border-box;"><iframe allowfullscreen="" frameborder="0" data-src="https://www.youtube.com/embed/vUxlDmhge8Y" src="https://www.youtube.com/embed/vUxlDmhge8Y" name="fitvid0" fr-original-style="" style="box-sizing: border-box;"><span class="fr-mk" style="display: none;">&nbsp;</span></iframe><iframe title="YouTube video player" allowfullscreen="" frameborder="0" data-src="https://www.youtube.com/embed/Ro9ScXAJ7b0" src="https://www.youtube.com/embed/Ro9ScXAJ7b0" name="fitvid2" fr-original-style="" style="box-sizing: border-box;"><span class="fr-mk" style="display: none;">&nbsp;</span></iframe></div>

VIRTUAL AIRLINE CABIN CREW COURSE

<h2>Outstanding Leadership is of Essence</h2>
<p>We are undergoing an enormous amount of change. Aligning tools, acquiring companies, simplifying processes, creating new business models, onboarding new partners and designing new customer services are only some of the elements that constitute what we call "a year of transformation.' One of these efforts is the "Agile Transformation.' To achieve true business agility, we need to incorporate an understanding of a true agile mindset, its processes and structure into the whole company. This is a challenge since it touches upon all areas, including HR, finance and purchasing processes. This presentation will explore how outstanding leadership that models the right culture, behaviors and accountability is what makes or breaks this effort.</p>
<p>This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.</p>
<p>Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.</p>
<p>Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.</p>

IIL Europe Ltd

Outstanding Leadership is of Essence

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			<p>Engaging in art licensing is a perfect opportunity to improve your passive earnings. The Art Licensing: Sell Your First Piece of Artwork Online course is packed with actionable tips that will help you create your first online sale of artwork and improve your revenue if you're already selling.
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										<span>Learn to articulate the distinctions between basic and complicated PTSD (C-PTSD) and describe the unique problems involved with C-PTSD evaluation, recovery preparation, rehabilitation and care.</span>
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										<span>A premium quality video course.</span>
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					<div><p>This discussion of trauma Treatment, supporting materials on the nature and impact of life and health throughout the lifespan.</p></div>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Outstanding Customer Service Skills for Managers</strong></td>
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					<td>WHY Customer Service Is CRITICAL To Your Business!</td><td><span>🕐 00:05:00</span></td>
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					<td>Good Isn't Good Enough!</td><td><span>🕐 00:03:00</span></td>
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					<td>We Are ALL in the 'Helping Field'</td><td><span>🕐 00:10:00</span></td>
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					<td>Providing 'Concierge' Level Of Service</td><td><span>🕐 00:06:00</span></td>
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					<td>How To Avoid The 10 Deadly Sins Of Customer Service!00</td><td><span>🕐 00:15:00</span></td>
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					<td>More Money $$$ - Through Customer Retention</td><td><span>🕐 00:05:00</span></td>
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					<td>How Much Is A Customer Worth? $$$</td><td><span>🕐 00:08:00</span></td>
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					<td>Do You Understand Your Customer?</td><td><span>🕐 00:07:00</span></td>
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					<td>Dealing With Difficult Customers</td><td><span>🕐 00:19:00</span></td>
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					<td>'LEAP' Into Customer Service!</td><td><span>🕐 00:18:00</span></td>
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					<td>Exceptional Phone Service</td><td><span>🕐 00:17:00</span></td>
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					<td>WHY Customers Buy From YOU! $$$</td><td><span>🕐 00:17:00</span></td>
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					<td>BONUS LECTURE!!! FINAL TIPS!!!</td><td><span>🕐 00:07:00</span></td>
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					<td>BONUS LECTURE!!! FINAL TIPS!!!</td><td><span>🕐 00:17:00</span></td>
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Skill Up

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