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991 Outstanding courses delivered Online

Team Leader Basics: Manage a Remote Team

By NextGen Learning

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Team Leader Basics: Manage a Remote Team. This Team Leader Basics: Manage a Remote Team is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Team Leader Basics: Manage a Remote Team course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Team Leader Basics: Manage a Remote Team Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Team Leader Basics: Manage a Remote Team career, then enrol in our course today! What will make you stand out? On completion of this online course, you will gain: CPD Certified Team Leader Basics: Manage a Remote Team Course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Team Leader Basics: Manage a Remote Team learning materials. Online test with immediate results Enroling in the Team Leader Basics: Manage a Remote Team Course has no additional costs. You can study and complete the course at your own pace. Study for the Team Leader Basics: Manage a Remote Team course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Team Leader Basics: Manage a Remote Team is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this Team Leader Basics: Manage a Remote Team just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Team Leader Basics: Manage a Remote Team and explore the key topics such as: Team Leader Basics: Manage a Remote Team Module 01: Introduction to Remote Team Management Module 02: Leading a Team as a Remote Team Manager Module 03: Decision Making and Accountability Module 04: Building High Performing Teams Module 05: The Fundamentals of Managing Remote Teams Module 06: Building and Maintaining Trust with Remote Teams Module 07: Time Management Module 08: Advantages of Remote Teams Module 09: Challenges of Remote Teams Therefore, reinforce your knowledge and furnish your skills by enroling in our Team Leader Basics: Manage a Remote Team course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Team Leader Basics: Manage a Remote Team Course the Right Option for You? This Team Leader Basics: Manage a Remote Team course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. This Team Leader Basics: Manage a Remote Team course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. You should enrol in this course if you: Aspire to understand Team Leader Basics: Manage a Remote Team better. Already working on Team Leader Basics: Manage a Remote Team and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Team Leader Basics: Manage a Remote Team-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Team Leader Basics: Manage a Remote Team course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Team Leader Basics: Manage a Remote Team course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Team Leader Basics: Manage a Remote Team
Delivered Online On Demand5 hours
£12

Executive Protection Programme: Bodyguarding

By NextGen Learning

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Executive Protection Programme: Bodyguarding. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Executive Protection Programme: Bodyguarding course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Executive Protection Programme: Bodyguarding course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Executive Protection Programme: Bodyguarding career, then enrol in our course today! What will make you stand out? On completion of this Executive Protection Programme: Bodyguarding online course, you will gain: CPD Certified Executive Protection Programme: Bodyguarding Course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Executive Protection Programme: Bodyguarding learning materials. The course online test with immediate results Enroling in the Course has no additional costs. You can study and complete the course at your own pace. Study for the Executive Protection Programme: Bodyguarding course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Executive Protection Programme: Bodyguarding is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Executive Protection Programme: Bodyguarding and explore the key topics such as: Executive Protection Programme: Bodyguarding Module 01: Introduction to Bodyguard Training Module 02: Personal Security Module 03: Laws and Legislation Module 04: Threat Assessment and Risk Management Module 05: Operational Planning Module 06: Behavioural Intelligence Module 07: Anti-Ambush Drills Module 08: Searching Techniques Module 09: On Foot Protection Module 10: Physical Intervention Module 11: Vehicle Escort Procedures Module 12: Route Reconnaissance Module 13: Surveillance and Basic Anti Surveillance Techniques Module 14: Firearms and Explosive Handling Module 15: Protectee Variations Module 16: Medical Emergency Assistance Module 17: How COVID-19 Affected Close Protection Services Therefore, reinforce your knowledge and furnish your skills by enroling in our Executive Protection Programme: Bodyguarding course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the Executive Protection Programme: Bodyguarding course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Executive Protection Programme: Bodyguarding Course the Right Option for You? This Executive Protection Programme: Bodyguarding course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. This Executive Protection Programme: Bodyguarding course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. You should enrol in this course if you: Aspire to understand Executive Protection Programme: Bodyguarding better. Already working on it and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Executive Protection Programme: Bodyguarding-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Executive Protection Programme: Bodyguarding course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this Executive Protection Programme: Bodyguarding course at your own pace. Career path The aim of this exclusive Executive Protection Programme: Bodyguarding course is to help you toward your dream career. So, complete this Executive Protection Programme: Bodyguarding course and enhance your skills to explore opportunities in relevant areas.

Executive Protection Programme: Bodyguarding
Delivered Online On Demand9 hours
£12

Lifeguard Training Essentials for Emergency Response

By NextGen Learning

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Lifeguard Training Essentials for Emergency Response. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Lifeguard Training Essentials for Emergency Response course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Lifeguard Training Essentials for Emergency Response course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Lifeguard Training Essentials for Emergency Response Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Lifeguard Training Essentials for Emergency Response career, then enrol in our Lifeguard Training Essentials for Emergency Response course today! What will make you stand out? On completion of this Lifeguard Training Essentials for Emergency Response online course, you will gain: CPD Certified Course After successfully completing this Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Lifeguard Training Essentials for Emergency Response learning materials. The Lifeguard Training Essentials for Emergency Response course online test with immediate results Enroling in the Lifeguard Training Essentials for Emergency Response Course has no additional costs. You can study and complete this course at your own pace. Study for this course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Lifeguard Training Essentials for Emergency Response is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Lifeguard Training Essentials for Emergency Response and explore the key topics such as: Lifeguard Training Essentials for Emergency Response Module 01: Professional Lifeguard Module 02: Lifeguard Observation Module 03: Safety and Risk Management Module 04: Emergency Response Activity Module 05: Rescuing a Responsive Victim Module 06: Rescuing an Unresponsive Victim Module 07: Injury Prevention Module 08: First Aid Module 09: Respiratory Emergencies Module 10: Cardiac Emergencies Therefore, reinforce your knowledge and furnish your skills by enroling in our Lifeguard Training Essentials for Emergency Response course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Lifeguard Training Essentials for Emergency Response Course the Right Option for You? This Lifeguard Training Essentials for Emergency Response course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Lifeguard Training Essentials for Emergency Response course. This course is open to everybody. You can access this course materials from any location in the world and there are no requirements for enrolment. You should enrol in this Lifeguard Training Essentials for Emergency Response course if you: Aspire to understand Lifeguard Training Essentials for Emergency Response better. Already working on Lifeguard Training Essentials for Emergency Response and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Lifeguard Training Essentials for Emergency Response-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Lifeguard Training Essentials for Emergency Response course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this Lifeguard Training Essentials for Emergency Response course at your own pace. Career path The aim of this exclusive course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Lifeguard Training Essentials for Emergency Response
Delivered Online On Demand4 hours
£12

Supporting Teaching & Learning in Schools

By NextGen Learning

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Supporting Teaching & Learning in Schools. This Supporting Teaching & Learning in Schools is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Supporting Teaching & Learning in Schools course to improve your pertinent skills. In this easy-to-digest Supporting Teaching & Learning in Schools course, you will get exclusive training, which will enable you to stand out in this competitive market. However, this course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Supporting Teaching & Learning in Schools course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Supporting Teaching & Learning in Schools career, then enrol in our Supporting Teaching & Learning in Schools course today! What will make you stand out? On completion of this Supporting Teaching & Learning in Schools online course, you will gain: CPD Certified Course After successfully completing this Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Supporting Teaching & Learning in Schools learning materials. The Supporting Teaching & Learning in Schools course online test with immediate results Enroling in the Supporting Teaching & Learning in Schools Course has no additional costs. You can study and complete the Supporting Teaching & Learning in Schools course at your own pace. Study for this course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Supporting Teaching & Learning in Schools is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Supporting Teaching & Learning in Schools and explore the key topics such as: Curriculum: Module-01: The Roles of a Learning Support Assistant (LSA) Module-02: Working with Children in a School Module-03: Assessing Students Module-04: Skills of a Learning Support Assistant Module-05: Providing for All Children Module-06: Safeguarding and Wellbeing of Children and Young People Module-07: Dealing with Emergencies Module-08: Special Educational Needs (SEN) Module-09: Professional Development Module-10: Time and Stress Management Therefore, reinforce your knowledge and furnish your skills by enroling in our Supporting Teaching & Learning in Schools course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the Supporting Teaching & Learning in Schools course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Supporting Teaching & Learning in Schools Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Supporting Teaching & Learning in Schools course. This course is open to everybody. You can access this course materials from any location in the world and there are no requirements for enrolment. You should enrol in this Supporting Teaching & Learning in Schools course if you: Aspire to understand Supporting Teaching & Learning in Schools better. Already working on Supporting Teaching & Learning in Schools and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Supporting Teaching & Learning in Schools-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Supporting Teaching & Learning in Schools course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this Supporting Teaching & Learning in Schools course at your own pace. Career path The aim of this exclusive course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Supporting Teaching & Learning in Schools
Delivered Online On Demand4 hours
£12

Air Cabin Crew - CPD Certified

By NextGen Learning

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Air Cabin Crew Diploma. This Air Cabin Crew Diploma is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Air Cabin Crew Diploma course to improve your pertinent skills. In this course, you will get exclusive training, which will enable you to stand out in this competitive market. However, this course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this course, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in this field, then enrol in our Air Cabin Crew Diploma course today! What will make you stand out? On completion of this course, you will gain the following: After successfully completing this course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Air Cabin Crew Diploma learning materials. The Air Cabin Crew Diploma course online test with immediate results Enroling in this course has no additional costs. You can study and complete this course at your own pace. Study for the Air Cabin Crew Diploma course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Air Cabin Crew Diploma is designed to help you demonstrate the preliminary to the in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this Air Cabin Crew Diploma just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of the Air Cabin Crew and explore the key topics such as: Air Cabin Crew Diploma Module 01: Introduction to Aircraft Cabin Crew Module 02: Understanding Different Types of Airlines Module 03: Role of Regulatory Bodies and Trade Associations Module 04: Things to Know about a Cabin Crew Life Module 05: Advantages and Disadvantages of a Cabin Crew Career Module 06: Recruitment Preparation for Pursuing a Cabin Crew Career Module 07: Cabin Crew Interview Formats Module 08: Training Procedures Module 09: Aviation Abbreviation and Airport Codes Module 10: The Layout of a Commercial Aircraft Module 11: Cabin Familiarisation for a Cabin Crew Module 12: Departments of Airlines and their Interconnection with Cabin Crew Module 13: Knowledge of Currencies, 24-Hour Clock and Phonetic Alphabet Module 14: Basic Knowledge of Weather Regarding Aviation Module 15: Duties of a Cabin Crew Module 16: Communication with the Passenger Module 17: Aircraft Galley Module 18: Emergency Evacuation System Module 19: Tackling the Event of a Fire Module 20: Medical First Aid Module 21: Personal Grooming of Cabin Crew Module 22: Cabin Crew Fatigue Management Module 23: Crew Resource Management Therefore, reinforce your knowledge and furnish your skills by enroling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the Air Cabin Crew Diploma course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Air Cabin Crew Diploma Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. You should enrol in this Air Cabin Crew Diploma course if you: Aspire to understand Air Cabin Crew better. Already working on this field and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in the related fields. Requirements Without any formal requirements, you can delightfully enrol in this Air Cabin Crew Diploma course. Just get a device with internet connectivity and you are ready to start your learning journey. Career path The aim of this exclusive Air Cabin Crew Diploma course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Air Cabin Crew - CPD Certified
Delivered Online On Demand13 hours
£12

Motivational Interviewing: Bring the Best Out of Applicants

By NextGen Learning

*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Motivational Interviewing: Bring the Best Out of Applicants. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Motivational Interviewing: Bring the Best Out of Applicants course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Motivational Interviewing: Bring the Best Out of Applicants course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Motivational Interviewing: Bring the Best Out of Applicants career, then enrol in our course today! What will make you stand out? On completion of this Motivational Interviewing: Bring the Best Out of Applicants online course, you will gain: CPD Certified Course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The Motivational Interviewing: Bring the Best Out of Applicants course online test with immediate results Enroling in the Course has no additional costs. You can study and complete the course at your own pace. Study for the Motivational Interviewing: Bring the Best Out of Applicants course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Motivational Interviewing: Bring the Best Out of Applicants is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Motivational Interviewing: Bring the Best Out of Applicants and explore the key topics such as: Motivational Interviewing: Bring the Best Out of Applicants Module 01: Introduction to Motivational Interviewing Module 02: Principles of Motivational Interviewing Module 03: Motivational Interviewing: Skills & Strategies Module 04: Stages of Change Module 05: Theories of MI Module 06: Developing and Maintaining MI Skills Module 07: Motivational Interviewing in Various Health Care Settings Module 08: Perils and Possibilities of Group-Based MI Therefore, reinforce your knowledge and furnish your skills by enroling in our Motivational Interviewing: Bring the Best Out of Applicants course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the Motivational Interviewing: Bring the Best Out of Applicants course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Motivational Interviewing: Bring the Best Out of Applicants Course the Right Option for You? This Motivational Interviewing: Bring the Best Out of Applicants course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. This Motivational Interviewing: Bring the Best Out of Applicants course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. You should enrol in this course if you: Aspire to understand better. Already working on it and am eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Motivational Interviewing: Bring the Best Out of Applicants-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Motivational Interviewing: Bring the Best Out of Applicants course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this Motivational Interviewing: Bring the Best Out of Applicants course at your own pace. Career path The aim of this exclusive Motivational Interviewing: Bring the Best Out of Applicants course is to help you toward your dream career. So, complete this Motivational Interviewing: Bring the Best Out of Applicants course and enhance your skills to explore opportunities in relevant areas.

Motivational Interviewing: Bring the Best Out of Applicants
Delivered Online On Demand5 hours
£12

Level 5 Health and Social Care Management with Healthcare Assistant Diploma - CPD Accredited

4.8(9)

By Skill Up

40-in-1 Premium Bundle | 1 Free CPD PDF + Transcript | Lifetime Access

Level 5 Health and Social Care Management with Healthcare Assistant Diploma - CPD Accredited
Delivered Online On Demand9 days
£200

Customer Service Management: Recovering Difficult Customers

4.5(3)

By Studyhub UK

Overview In an era where brand loyalty is highly coveted yet elusive, the 'Customer Service Management: Recovering Difficult Customers' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation. Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise. Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep. Learning Outcomes Understand the foundational principles of effective customer service management. Develop a positive, solution-oriented attitude towards customer interactions. Recognise and aptly address diverse customer needs to ensure satisfaction. Strategise and implement techniques to ensure return business and loyalty. Deliver outstanding customer service face-to-face, telephonically, and digitally. Acquire expertise in managing and recovering challenging customer scenarios. Distinguish between situations that can be resolved independently and those requiring escalation. Why buy this Customer Service Management: Recovering Difficult Customers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Management: Recovering Difficult Customers you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Management: Recovering Difficult Customers is suitable for:  Aspiring customer service managers aiming to excel in their roles. Businesses seeking to elevate their customer service standards. Frontline staff keen on enhancing their customer interaction techniques. Team leads or supervisors in charge of customer service departments. Entrepreneurs aiming to build a robust customer-centric model. Prerequisites This Customer Service Management: Recovering Difficult Customers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £25,000 - £45,000 Annually Client Relationship Officer: £28,000 - £50,000 Annually Customer Retention Specialist: £24,000 - £40,000 Annually Call Centre Supervisor: £22,000 - £35,000 Annually Customer Experience Strategist: £30,000 - £55,000 Annually Digital Customer Service Analyst: £27,000 - £52,000 Annually Course Curriculum Customer Service Management: Recovering Difficult Customers Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Customer Service Management: Recovering Difficult Customers 00:20:00 Final Exam Final Exam - Customer Service Management: Recovering Difficult Customers 00:20:00

Customer Service Management: Recovering Difficult Customers
Delivered Online On Demand2 hours 38 minutes
£10.99

Health Care and Equality, Diversity

By Compliance Central

Healthcare training courses are the perfect way to enhance your skills. This will open up a campaign to acquire essential knowledge that can be used in daily life. You will learn about working safely and effectively with different groups of people, understanding legal regulations and procedures around health and social care, as well as managing risks and conflict resolution strategies. With this information, you will become an invaluable asset to any team or organization. Also, by immersing yourself in different environments, you will gain empathetic insight into the challenges of those you care for and a more holistic understanding of their needs. After all, enrolling in such a course is a sure path to personal growth and success. Don't forget to enrol your BONUS course: Anti-social Behaviour Level 5 Health Care Courses' Basic Learning Outcomes: Upon successful completion of this highly appreciated Health Care Course, you'll be a Skillful expert, besides- Know how to communicate and how it relates to social and health care. As a health and social care worker, become familiar with your rights and obligations. Understand your responsibilities as a healthcare provider and caregiver. Functions of social and health care. Find out the key tenets of working in social and health care. Having a thorough understanding of legal, ethical, and professional standards. The best way to save the personnel at Risk. Discover the duties in risk management and health and safety. Reality Check: Many students claim that even though it is shorter than other courses they have taken, it has taught them considerably more. This course is just as good as many other offline courses that were 5 to 10 times more expensive. As a result, taking this outstanding course is highly recommended by everyone. Key Highlights for Health Care Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Course Curriculum: Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity, and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care Assignment Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Besides, This course particularly recommended for- Carers and home health aides who desire to advance their knowledge and abilities in home healthcare as a type of continuing education in the medical field. It will give those who are personally caring for their loved ones the abilities and information necessary to provide successful care. Those who are considering setting up home health agencies. Requirements Learners seeking to enrol for the Health Care Course should meet the following requirements; Basic knowledge of English Language, which already you have Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing this course, you can explore trendy and in-demand jobs related to Health Care, such as- Social worker Therapist Health care assistant Nurse Laboratory Assistant Health Counsellor Psychologist ...and more. Explore each of the roles available and how you can start your career in Health Care course. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Health Care and Equality, Diversity
Delivered Online On Demand9 hours
£12

Sales and Marketing Essentials: Digital Marketing for Business - CPD Certified

4.8(9)

By Skill Up

CPD Certified Diploma| 35-in-1 Premium Bundle| Free PDF & Transcript Certificates| Lifetime Access

Sales and Marketing Essentials: Digital Marketing for Business - CPD Certified
Delivered Online On Demand6 days
£128