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Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about digital marketing Understand the core competencies and principles of digital marketing Explore the various areas of digital marketing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert digital marketer Digital Marketing Complete Training Online - Mega Bundle Are you interested to begin your xero accounting, finance and payroll management career or want to gain more advanced skills in xero accounting, finance and payroll management? Then this xero accounting, finance and payroll management course will help you get one step closer to your professional aspirations and develop your skills and knowledge in xero accounting, finance and payroll management for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective xero accounting, finance and payroll management practice and equip you with the essential skills, confidence and competence to assist you in the xero accounting, finance and payroll management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in xero accounting, finance and payroll management. Managerial Skills For Managers Small Business Fundamentals Crash Course Mini MBA - Foundations of Business Strategy Consulting Entrepreneur Mindset Masterclass Situational Leadership Training Project Management Training Team Building Masterclass Complete Online Marketing & Advertising Course Outstanding Customer Service - The Ultimate Guide! 2 Personal / Business Networking Skills For Maximum Success! 2 Six Sigma - Business and Manufacturing Process Improvement Risk Management in Projects, Programs and Portfolios Supply Chain Management Data Analysis For Professionals Gain xero accounting, finance and payroll management skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in xero accounting, finance and payroll management. Equip yourself with the essential knowledge and skillset that make you a confident xero accountant, financial analyst and payroll manager and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for xero accounting, finance and payroll management professionals who are aspiring to specialise in xero accounting, finance and payroll management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive digital marketing complete training online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this digital marketing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This digital marketing complete training online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This digital marketing complete training online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This digital marketing complete training online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Digital Marketing Google Ads Masterclass Search Engine Optimization Training Advanced SEO Training Master In SEO Keyword Research Instagram Marketing Course Affiliate Marketing Social Media Influencer Digital Advertising and Marketing 101: The Complete Guide Digital Advertising and Marketing 201: Top Topic & Trends Digital Advertising and Marketing 301: Professional Course Digital Marketing Email Marketing Masterclass Master In Landing Page Design Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Description: People are racing in the modern world yet cannot balance the time, work an life. Struggling to manage your time? Learn the excellent techniques of managing your time and meet the work deadline through the Diploma in Practical time Management course. Time Management helps you to plan and use your time precisely and wisely to complete your works. One of the practical methods of Time Management is given by Mike Clayton. In his book Brilliant Time Management, he proposes simple OATS principle that teaches you the practical ways of controlling your time. Throughout the Diploma in Practical time Management course, you will learn the OATS principles of managing time along with the necessity of time management, setting goals, overcoming challenges, and so on. Upon completion, you will be able to choose the right and appropriate ways for you to manage your time. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Practical time Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Practical time Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Start Here and Learn the Basics 5 Lectures Trailer: Why You Need this Course 00:03:00 Five Attitudes to Time and the secret to fulfilment 00:08:00 How to Make Dull Activities Interesting 00:09:00 Why You Cannot Manage Time 00:04:00 The OATS Principle 00:10:00 Outcomes: Setting Great Goals and Knowing What is Important Why Goal-setting Works 00:05:00 Set the SMARTEST Goals 00:11:00 Is it Important or is it just Urgent? 00:07:00 Activities: Being Able to Get Things Done Avoid the 'To Do Tyranny' 00:06:00 The OATS Principle and the Powerhouse Loop 00:03:00 What to Do about To Do items that Hang Around 00:06:00 How to Remember what's Outstanding 00:02:00 How to Clear a Backlog 00:07:00 Four Questions to Guide your Response to a Task 00:05:00 Time Management Solutions to Common Challenges What are Overload and Overwhelm? 00:04:00 How to Deal with a feeling of Overwhelm 00:07:00 Are you an Elephant or an Octopus? 00:04:00 Multi-tasking, and how to do it well if you must! 00:08:00 How to Delegate Effectively 00:12:00 Timing and Scheduling: How to Structure Your Day for Productivity How to get Really Good at Estimating 00:07:00 How to Schedule your Day 00:05:00 When to Schedule Activities into your Day 00:07:00 Conclusions: What to Do when All Else Fails The Ultimate Time Management Tool: How to Say NO 00:05:00 How would you like $86,400? 00:03:00 A Final Thought 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00

In the UK, the starting salary for jobs involving data entry is normally between £25,000 and £28,000 annually. But in a junior position, you might make between £40,000 and £50,000 if you have some experience. Furthermore, if you work in a senior job and have a lot of expertise, you may make over £65,000. Our Data Entry training equips you with precise knowledge and abilities to become a Data Entry specialist. If you have a strong knack for accuracy, the ability to work under pressure, and outstanding keyboarding skills, you might want to choose a job in data entry. A job in data entry can lead you into many other areas because companies from a variety of industries hire for these Data Entry Administrator roles. You will have improved your employability and equipped yourself with the skills you need to keep ahead of the competition by the time you finish this Data Entry course. Additionally, by making your resume stand out to potential employers, the course will offer it a little extra edge over the competition. Thus, why do you delay? Enroll right now in the course! Key Features: This Data Entry Clerk Course is CPD Certified Free Certificate from Reed CIQ Approved Data Entry Clerk Course Developed by Specialist Lifetime Access Course Curriculum: Data Entry Clerk Level 3 Advanced Diploma Module 01: Basic Data Input and Key Tools Module 02: Entering Data Using Microsoft Word Module 03: Data Input with Microsoft Excel Module 04: Enhanced Data Input Methods and Tools Module 05: Best Practices for Data Input Accuracy Module 06: Developing Your Data Input Career and Portfolio Learning Outcomes: Data Entry Clerk Level 3 Advanced Diploma Understand data entry fundamentals and essential tools for efficiency. Demonstrate proficient data entry skills using Microsoft Word. Apply advanced data entry techniques proficiently in Microsoft Excel. Utilize advanced tools for efficient and accurate data entry tasks. Implement best practices to ensure accuracy in data entry work. Develop a professional portfolio and strategies for advancing data entry career. CPD 10 CPD hours / points Accredited by CPD Quality Standards Data Entry Clerk Level 3 Advanced Diploma 1:40:13 1: Module 01: Basic Data Input and Key Tools Preview 15:16 2: Module 02: Entering Data Using Microsoft Word 12:59 3: Module 03: Data Input with Microsoft Excel 15:54 4: Module 04: Enhanced Data Input Methods and Tools 16:55 5: Module 05: Best Practices for Data Input Accuracy 13:23 6: Module 06: Developing Your Data Input Career and Portfolio 23:46 7: CPD Certificate - Free 01:00 8: Leave A Review 01:00 Who is this course for? This Data Entry Clerk Level 3 Advanced Diploma course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Data Entry Clerk Level 3 Advanced Diploma. Moreover, this course is ideal for: Individuals seeking advanced data entry skills. Professionals aiming to enhance data entry proficiency. Students aspiring to pursue a career in data entry. Anyone interested in improving data entry accuracy and efficiency. Individuals looking to build a career in administrative roles. Requirements There are no requirements needed to enrol into this Data Entry Clerk Level 3 Advanced Diploma course. We welcome individuals from all backgrounds and levels of experience to enrol into this Data Entry Clerk Level 3 Advanced Diploma course. Career path After finishing this Data Entry Clerk course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Data Entry Clerk are: Database Administrator - £25K to £35K/year Data Entry Clerk - £18K to £25K/year Administrative Assistant - £18K to £23K/year Office Administrator - £20K to £25K/year Data Analyst - £22K to £30K/year Executive Assistant - £25K to £35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Child Protection: Child Protection This Child Protection and Risk Assessment course is designed to equip you with the essential knowledge and skills needed to become an expert in child care and risk assessment. This course will give you all the practical knowledge & credentials that you need to excel in your new role. Our Child Protection and Risk Assessment course will give you a broad grasp of the subject. The course provides specific modules that break down each topic and guarantee that all of our students have an outstanding and complete learning experience. The Child Protection course will also educate you about different types of child abuse, risk identification, and assessing children's needs, among other things. You will also be taught how to properly illustrate the policies. After finishing the Child Protection course, you will receive a professional certificate and learn from industry professionals. Learning Outcomes of Child Protection Course After completing this Child Protection and Risk Assessment course, you will be able to: Describe the fundamentals of child protection and risk assessment. Know the UK laws & legislation of child protection. Identify and prevent different types of child abuse. Explain risk assessment. Know about initial decision making. Prepare a child protection record. Why Choose Child Protection Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Child Protection: Child Protection Training Course developed by industry experts. Free PDF certificate as soon as completing the Child Protection: Child Protection Training Course. Special Offers of this Child Protection: Child Protection Course This Child Protection Course includes a FREE PDF Certificate. Lifetime access to this Child Protection Course Instant access to this Child Protection Course Get FREE Tutor Support from Monday to Friday in this Child Protection Course *****Course Included***** Main Course: Child Protection and Risk Assessment **Free Courses** Course 01: Level 4 Early Years Course Course 02: Nursery Nurse Course [ Note: Free PDF certificate as soon as completing the Child Protection and Risk Assessment course] Child Protection: Child Protection Training Course Industry Experts Designed this Child Protection: Child Protection Training Course into 07 detailed modules. Detailed course curriculum of Child Protection: Child Protection Training Course Module 01: Introduction to Child protection Module 02: Laws & Guidance Module 03: Understanding Child Abuse Module 04: Understanding Risk & Risk Assessment Module 05: Responding to Disclosure Module 06: What Should You Do Next to Referral Module 07: Record Keeping Assessment Method of Child Protection Training Course After completing each module of the Child Protection: Child Protection Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Child Protection Training Course After completing the MCQ/Assignment assessment for this Child Protection: Child Protection Training Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Child Protection: Child Protection This Child Protection and Risk Assessment course is for anyone who enjoys learning new skills. Requirements Child Protection: Child Protection Students who intend to enrol in Child Protection: Child Protection Training Course must meet the following requirements: Child Protection: Good command of the English language Child Protection: Must be vivacious and self-driven Child Protection: Basic computer knowledge Child Protection: A minimum of 16 years of age is required Career path Child Protection: Child Protection This Child Protection and Risk Assessment course will assist you in obtaining a job in the relevant field and advancing your career. After completing this course, you will be able to pursue a variety of job opportunities. This also improves your ability to be considered for job promotions. Certificates Certificate of completion Digital certificate - Included

Getting Started The CMI Level 7 Extended Diploma in Professional Consulting is designed for individuals wishing to develop their professional consultancy abilities and who will have the knowledge, skills and behaviours to drive consultancy activities in a senior capacity. This CMI qualification has been developed in cooperation with the Institute of Consulting (IC). Achieving the CMI Level 7 Extended Diploma in Professional Consulting qualification will enable you to develop your strategic consulting skills, including but not limited to organisational structure and culture, entry and diagnosis, communicating strategies for consulting and group dynamics, facilitating skills, etc. This extensive course is aimed at practising or aspiring Senior Management Consultants wishing to formalise or develop their learning and progress to Chartered Management Consultant (ChMC). Key Benefits For learners: Develop strategic skills with consulting, such as organisational structure and culture Develop group dynamics Facilitating skills Develop your skills in one of seven core professional consulting subjects Provide tools and techniques for effective consulting For Organisation: Effectively communicating the core strategies for consulting Key Highlights Do you perceive yourself to be a successful Senior Professional Consultant? The CMI Level 7 Professional Consulting offered by School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 7 Professional Consulting can open many career pathways including, but not limited to: Senior Management Consultant, with an estimated salary of £89,974 per annum Management Consultant, with an estimated salary of £85,000 per annum Senior Professional Consultant, with an estimated salary of £62,441 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 18 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Progress to Chartered Management Consultant (ChMC) Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 to 4500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior management consultants who want to formalise and develop their learning and build a wide range of skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 21 years of age and over Have considerable work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 7 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression Upon successful completion of their qualification, learners may wish to further their ongoing personal and professional development by accessing other CMI qualifications, such as the CMI Level 7 Qualifications in Strategic Management and Leadership Practice. Learners may, also, wish to progress onto the Chartered Management Consultant (ChMC) Award. Why gain a CMI Qualification? The CMI Level 7 in Professional Consulting qualifications have been developed after extensive research to ensure the qualifications reflect the tasks and activities of managers in professional consulting roles in the workplace. With this course, you can develop your skills in one of seven core professional consulting subjects and learn the tools and techniques for effective consulting. Once you complete this CMI Level 7 course, you will have the professionalism to deliver impact, behave ethically and demonstrate a commitment to continual learning and development. You can progress to the Chartered Management Consultant (ChMC) Award, the ultimate professional accolade for professional consultants, after completing the CMI Level 7 Extended Diploma in Professional Consulting. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Professional Consulting Reference No : CMI 720 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the context and principles which underpin professional consulting. 2. Understand the impact of ethics, CSR and sustainability in professional consulting. UNIT2- Leadership in Professional Consulting Reference No : CMI 721 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand the role of leadership in professional consulting 2. Understand strategies for optimising the way people are developed and led. UNIT3- Practice of Professional Consulting Reference No : CMI 722 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the process for client-centric professional consulting. 2. Understand the practice of professional consulting. UNIT4- Leading Innovation and Change through Professional Consulting Reference No : CMI 723 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand creative, contemporary and traditional approaches to innovation and change. 2. Know how to develop strategy to lead and manage change through professional consulting. UNIT5- Personal and Professional Development for Professional Consultants Reference No : CMI 724 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence personal and professional development. 2. Know how to improve consulting capability through personal and professional development. UNIT6- Professional Consulting Expertise Reference No : CMI 725 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Be able to evidence professional consulting expertise. 2. Know how to develop a proposition to engage with an organisation in a consulting capacity. UNIT7- Delivering Client requirements through Professional Consulting Reference No : CMI 726 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Be able to deliver client requirements through professional consulting. 2. Be able to reflect on the delivery and impact of professional consulting. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Course Overview: Discover the Gateway to Success in Business Analysis! Step into the realm of business analysis and unlock a world of possibilities with our comprehensive Business Analysis Level 3 course. Designed to empower you with the knowledge and skills needed to excel in this rapidly evolving field, this course provides a deep dive into the core concepts and techniques that drive successful business analysis practices. This course offers a series of modules that cover a wide range of topics. Starting with an Introduction to Business Analysis, you will delve into the core concepts and principles that underpin this discipline. From there, you will explore essential areas such as Business Processes, Business Analysis Planning and Monitoring, Strategic Analysis and Product Scope, Solution Evaluation, Investigation Techniques, Ratio Analysis, Stakeholder Analysis and Management, Process Improvement with Gap Analysis, Documenting and Managing Requirements, and finally, a glimpse into the Career Prospect as a Business Analyst in the UK. Enrol in the Business Analysis Level 3 course to comprehensively understand these topics and advance your career as a business analyst. Key Features of the Course: CPD Certificate: Upon course completion, participants will receive a CPD certificate, a testament to their commitment to professional development and industry-recognised expertise. 24/7 Learning Assistance: Our dedicated support team is available around the clock to provide guidance, answer questions, and ensure a seamless learning experience for all participants. Who is This Course For? This course is ideal for professionals eager to enhance their business analysis skills and advance their careers. Whether you are an aspiring business analyst, a project manager, a consultant, or a professional seeking to broaden your skill set, this course will equip you with the knowledge and tools necessary to excel in your field. What You Will Learn: Throughout the course, participants will engage with various modules that cover a wide range of essential topics. The curriculum includes an Introduction to Business Analysis, where you will develop an understanding of the fundamental principles and methodologies. You will then delve into Business Processes, Business Analysis Planning and Monitoring, Strategic Analysis and Product Scope, Solution Evaluation, Investigation Techniques, Ratio Analysis, Stakeholder Analysis and Management, Process Improvement with Gap Analysis, and Documenting and Managing Requirements. Finally, you will also gain valuable insights into the career prospects available as a Business Analyst in the UK. Why Enrol in This Course: Enrolling in the Business Analysis Level 3 course offers compelling reasons to learners. This course has received outstanding reviews, with the latest advancements and best practices in business analysis. By completing this course, learners will acquire high-demand essential skills, opening doors to various career opportunities. Requirements: Participants do not require specific prior experience or qualifications to enrol in this course. The course is designed to accommodate learners from diverse backgrounds, making it accessible to anyone interested in business analysis. Career Path: Upon completing the Business Analysis Level 3 course, participants will be equipped with the skills and knowledge for various rewarding business-analysis career paths. Here are seven course-related professions in the UK, along with their respective average salaries: Business Analyst - £45,000 per year Project Manager - £50,000 per year Requirements Analyst -: £40,000 per year Process Improvement Analyst - £42,000 per year Data Analyst - £38,000 per year Systems Analyst -: £45,000 per year Management Consultant - £55,000 per year Certification: Upon completing the course, participants will be awarded a CPD certificate, recognising their achievements and demonstrating their expertise in business analysis. This certification is valuable, boosting their professional credibility and enhancing their career prospects. Course Curriculum 11 sections • 11 lectures • 05:23:00 total length •Introduction to Business Analysis: 00:14:00 •Business Processes: 00:47:00 •Business Analysis Planning and Monitoring: 00:30:00 •Strategic Analysis and Product Scope: 00:28:00 •Solution Evaluation: 00:27:00 •Investigation Techniques: 00:48:00 •Ratio Analysis: 00:29:00 •Stakeholder Analysis and Management: 00:25:00 •Process Improvement with Gap Analysis: 00:28:00 •Documenting and Managing Requirements: 00:31:00 •Career Prospect as a Business Analyst in the UK: 00:16:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support