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Residential Letting Agent - CPD Certified

5.0(3)

By School Of Health Care

Residential Letting: Residential Letting Agent Online If you want to learn about Residential Letting: Residential Letting Agent course and become an expert in the field, you have arrived at the right place. Learn everything you need to know about being an outstanding letting agent or running a successful letting agency. This Residential Letting: Residential Letting Agent course covers all of the duties and responsibilities that a good Residential Letting Agent must maintain and follow. Through this Residential Letting: Residential Letting Agent course you understand every UK regulation and protocol you'll need to succeed in this sector. With the use of practical examples throughout the Residential Letting: Residential Letting Agent course, this Residential Letting: Residential Letting Agent course will provide you with a thorough understanding of your role. Whether you are already familiar with key lettings management skills, want to begin working in lettings management, want more training, or are simply interested in this field of study, this Residential Letting: Residential Letting Agent course will cover a variety of modules and provide multiple examples for assessment. Enrol on our comprehensive Residential Letting: Residential Letting Agent course and allow us to guide you into a valuable and ever-growing business field. Why choose this Residential Letting: Residential Letting Agent Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Residential Letting: Residential Letting Agent Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Residential Letting: Residential Letting Agent Course. Main Course: Residential Letting Agent Free courses included with Residential Letting Agent course. Course 01: Level 5 Personal Development Course 02: Anger Management Course 03: Negotiation Skills Course 04: Communication Skills Course 05: Networking Skills Course 06: Dealing with Difficult People Course 07: Level 2 Award in Babysitting Course 08: Level 5 Photography Course 09: Asbestos Awareness [ Note: Free PDF certificate as soon as completing the Residential Letting: Residential Letting Agent Course] Residential Letting: Residential Letting Agent Online This Residential Letting: Residential Letting Agent Course Consists of 10 Module. Course Curriculum of Residential Letting: Residential Letting Agent Course Module 01: Inside a Letting Agency Module 02: From Where to Start? Module 03: How to Set-Up Letting Agency Business Module 04: Marketing Module 05: Operating Costs Module 06: Legal Requirement for Letting Agents Module 07: Complying With the Latest Letting Regulations and Legislations Module 08: The Process of Letting a Property Module 09: The Property Management Process Module 10: Client Accounting Procedures Assessment Method of Residential Letting: Residential Letting Agent After completing Residential Letting: Residential Letting Agent Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Residential Letting: Residential Letting Agent After completing the Residential Letting: Residential Letting Agent course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Residential Letting: Residential Letting Agent Online This Residential Letting: Residential Letting Agent Course is designed for anyone interested in pursuing a career in Residential Lettings. Requirements Residential Letting: Residential Letting Agent Online To enrol in this Residential Letting: Residential Letting Agent Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Residential Letting: Residential Letting Agent Course. Be energetic and self-motivated to complete our Residential Letting: Residential Letting Agent Course. Basic computer Skill is required to complete our Residential Letting: Residential Letting Agent Course. If you want to enrol in our Residential Letting: Residential Letting Agent Course, you must be at least 15 years old. Career path Residential Letting: Residential Letting Agent Online Completing this Residential Letting: Residential Letting Agent Course may lead you to high paying jobs in Residential Lettings-related sectors.

Residential Letting Agent - CPD Certified
Delivered Online On Demand3 days
£12

Mini MBA

3.0(2)

By Alpha Academy

Whether you want to become a leader in managing a business or even start your own business, this Mini MBA will be ideally suited for you. The course can be an outstanding preparation for you before stepping into full MBA studies as this course assists you by providing comprehensive essential business teachings. This course also includes different topics that are conclusive to fill your present business information gap. If you're hoping to enhance your business management skills for taking your career to the correct path and becoming more profitable in this profession, then welcome to join this course. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Mini MBA has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Mini MBA is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £82,000. The sky really is the limit. Course Curriculum Module 1:- Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Module 2: -Business Administration and Branding Introduction 00:15:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: - Business Succession Planning Getting Started 00:30:00 Succession Planning Vs. Replacement Planning 01:00:00 Preparing for the Planning Process 01:00:00 Initiating Process 00:00:00 The SWOT Analysis 01:00:00 Developing the Succession Plan 01:00:00 Executing the Plan 00:30:00 Gaining Support 00:30:00 Managing the Change 01:00:00 Overcoming Roadblocks 01:00:00 Reaching the End 01:00:00 Wrapping Up 00:15:00 Module 4: -Business Development Budgeting Businesses Budgeting Basics 00:15:00 Steps To Better Business Budgeting 00:15:00 How And What To Consider When Preparing A Business Plan And Budget 01:00:00 The Ins And Outs Of Corporate Budgeting 00:15:00 Including Social Business Budgets In The Plan 00:15:00 Impacts Of Debts On Business Budgets 00:15:00 Managing Business Budgets And Finances Together 01:00:00 Module 5: -Management Introduction to Management 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Module 6:- Business Management Skills Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Module 7: Project Management Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Module 8: HR and Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Module 9: Business Systemization Introduction 00:30:00 The Idea of Systemizing Your Business 01:00:00 Why You Should Systemize Your Business 01:00:00 A Lesson Learned From The Book 'The E-Myth' 01:00:00 So, How Do I Create This Wonderful Business System? 01:00:00 Outsourcing As a Way of Systemizing Your Business 00:30:00 How to Keep It Growing: The Systemized Business 01:00:00 Some General Ideas To Consider As You Systemize Your Business 00:30:00 Conclusion 00:15:00 Module 10: - Business Ethics Fundamentals Getting Started To Business Ethics 00:15:00 What is Ethics? 01:00:00 Implementing Ethics in the Workplace 00:30:00 Employer/Employee Rights 01:00:00 Business & Social Responsibilities 01:00:00 Ethical Decisions 01:00:00 Whistle Blowing 00:30:00 Managerial Ethics 00:30:00 Unethical Behavior 00:30:00 Ethics in Business (I) 01:00:00 Ethics in Business (II) 00:30:00 Wrapping Up 00:15:00 Module 11: Sales Analysis and Sales What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 Clickbank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 01:00:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Mock Exam Mock Exam- Mini MBA 00:30:00 Final Exam Final Exam- Mini MBA 00:30:00

Mini MBA
Delivered Online On Demand
£10.99

Dazzling Bridal Hair Course

4.7(160)

By Janets

This Dazzling Bridal Hair Course will demonstrate the vital elements of creating the perfect bridal looks and inspire you to greatly grow this side of your business. Through the course, you'll gain basic understanding of up styling required. Learn how to create beautiful wedding day hairstyles: become a qualified Bridal Hair Stylist.  Effortless-looking styles can be difficult to master: learn how create soft, relaxed bridal hairstyles. You'll learn exactly how to approach an initial meeting with a bridal client and how to measure, shop and choose the best for the bride. Armed with your bridal stylist certification, you'll help shape wedding memories that will last a lifetime. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Dazzling Bridal Hair Course is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Dazzling Bridal Hair Course
Delivered Online On Demand9 hours 40 minutes
£9.99

Advanced Diploma in Digital Marketing (Social Media Marketing, Google Ads, PPC, & SEO)

4.7(47)

By Academy for Health and Fitness

[Updated: February 2024] ***Best Deal of the Market. Only for Today*** In today's interconnected world, over 95% of UK-based businesses recognise the paramount importance of online presence. Digital marketing isn't just the future - it's the beating heart of modern business strategies. The goal of our Digital Marketing Masterclass is to develop 'Ideas That Work' from advertising creative experts. To make your Digital Marketing learning journey easier, we are offering you the FIRST 3 LESSONS for FREE. Digital marketing has become exceptionally valuable as it has the potential to grow your business from scratch and make a profit in the process. The Advanced Diploma in Digital Marketing (Social Media Marketing, Google Ads, PPC, & SEO) Diploma Level 7 course includes all the most up-to-date digital marketing strategies and helps you to promote your products or business using various digital platforms. Through this course, you will equip yourself with a solid foundation in the core concepts of digital marketing. It ensures you learn all the essential skills and knowledge needed to exceed as a digital marketing professional. Broaden your knowledge of the basics of digital marketing, including the elemental characteristics, and its various strategies that empower you to develop and implement digital marketing strategies and drive sales eventually. The Advanced Diploma in Digital Marketing at QLS Level 7 now comes to you, accompanied by the 10 Premium Courses Bundle. Courses Are: Course 01: Level 7 Advanced Diploma in Digital Marketing (Email Marketing, Copywriting, Blogging. YouTube, Twitter, Instagram, Video Marketing) Course 02: Strategic Marketing & Planning Course 03: Content Management Strategy Course 04: Creative Writing Course 05: Digital Marketing - Growth Hacking Course 06: Pay per Click (PPC) Marketing for Lead Generating Course 07: Mobile Marketing Course 08: Search Engine Optimisation (SEO) Course 09: Sales and Marketing Course 10: Communication Skills What You Learn From This Advanced Diploma in Digital Marketing (Social Media Marketing, Google Ads, PPC, & SEO) Course: With the aid of this Digital Marketing course curriculum, you will gain a multitude of skills & knowledge, including - Familiarise yourself with the arena of digital marketing. Know what the target audience is & how to find your audience. Delve into the basics of brand identity & brand identity tools. Understand the importance of websites & email marketing. Have a clear knowledge of copywriting, blogging & SEO. Career Progression of Advanced Diploma in Digital Marketing (Social Media Marketing, Google Ads, PPC, & SEO): After completing this Advanced Diploma in Digital Marketing (Social Media Marketing, Google Ads, PPC, & SEO) course, you can progress towards- Professional Diploma in Digital Marketing Digital Marketing Professional Diploma CIM Diploma in Professional Digital Marketing COB Certified Digital Marketing Manager Student Testimonials - What Our Students Say! ''Extremely good delivery and very educational!!!'' Reviewed by Benampeta Lukuna ''Hi, I hope you are well my name is Rukhsar this is my first time starting an online course it's very very amazing and interesting'' Reviewed by Rukhsar Hanif ''Excellent content. Very well explained. Certainly recommended.'' Reviewed by Denis Jackson So enrol now in this Digital Marketing course today to Advance your career! The relevance & intricacy of digital marketing roles has grown over time. Course Curriculum of Level 7 Advanced Diploma in Digital Marketing Introduction Define Your Business & Target Audience Brand Identity Websites Email Marketing Copywriting, Blogging & SEO YouTube Video Marketing Facebook Groups Facebook Pages Facebook Ads Facebook Retargeting Facebook For Local Business (SMM) Google AdWords Twitter Instagram Pinterest LinkedIn Periscope Social Media Live Streaming Podcasting Quora Google Analytics Conclusion CPD 300 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Digital Marketing 14:35 1: Introduction Video Preview 01:19 2: Digital Marketing Preview 02:16 3: DMM Intro Preview 01:33 4: Digital Marketing Strategy in 10 Minutes Preview 09:27 Module 02: Define Your Business & Target Audience 44:53 5: Define your Purpose 04:03 6: Case Studies 05:26 7: Positioning Your Brand 04:06 8: Case studies - Positioning 03:06 9: Unique Selling Proposition 06:01 10: Personality 01:50 11: Case Study - Personality 06:54 12: Find Your Audience 04:57 13: Validate Your Business 08:30 Module 03: Brand Identity 51:37 14: Intro Brand Identity 02:27 15: Case Study - 3 Company Styles 04:44 16: Free Branding Tools 07:40 17: Learn Canva in 10 Minutes 10:35 18: Learn Photoshop in 30 Minutes 26:11 Module 04: Websites 3:03:56 19: Intro to Websites 03:40 20: Choose a Domain Name 05:29 21: Intro to WordPress Lessons 01:15 22: Purchase Hosting and Install WordPress 06:00 23: Navigating WordPress 06:07 24: Install and Activate Themes 06:34 25: Add a Static Home Page 04:09 26: Editing a Page & Change the Site Title 17:06 27: Add and Edit a Menu 05:42 28: Publishing website 01:41 29: Writing a New Post & Organizing Your Blog 09:13 30: Blog Page Design - Excerpts vs Full Content 01:01 31: YouTube Videos 03:44 32: Customise the Sidebar 04:47 33: Add Site Icon with a Plugin 02:26 34: Make Your Website Responsive and Mobile Friendly 03:28 35: Customise Footer Information 03:28 36: Find, Install, and Activate Plugins 07:19 37: Backing Up Your Website 04:48 38: Securing Your Site from Attackers 04:52 39: Make Your Site SEO Friendly 05:37 40: Make Your Website Faster 04:34 41: See your Google Analytics in WordPress 05:06 42: Block Spam with Akismet 03:14 43: Pretty Link Redirects & Link Shortener 02:59 44: WordPress Commenting Systems & Plugins 05:08 45: Secure Contact Forms in WordPress 07:08 46: Free Email Marketing in WordPress 10:59 47: Add Social Sharing Buttons 06:51 48: What Pages Do You Need- 08:42 49: Design a Home Page that Works 08:54 50: The Start Here and About Page 06:15 51: The Resource Page 05:40 Module 05: Email Marketing 58:54 52: Email Marketing 06:52 53: Email Marketing Tools 04:10 54: Lead Magnets 07:27 55: Where to put opt-in forms 05:35 56: Segmenting and Tagging Your Subscribers 05:11 57: Email Sequences 13:06 58: Better Email Subject Lines 03:54 59: Using Analytics to Improve Emails 07:06 60: Case Study - 100 Subscribers in Less Than 1 Week 05:33 Module 06: Copywriting, Blogging & SEO 39:51 61: Copywriting Basics 02:20 62: A.I.D.A- 05:31 63: Case Study of a Sales Page 08:15 64: 10 Commandments of Copywriting 06:42 65: Write Better Headlines 05:21 66: Write Quality Articles 06:18 67: Optimize Your Website SEO 05:24 Module 07: YouTube 1:36:12 68: Digital Marketing - Intro to YouTube 06:39 69: Digital Marketing - Case Study - YouTube Sales Funnel 04:43 70: YouTube SEO - Watch Time vs. Views 03:34 71: Keyword Research for YouTube Videos 05:39 72: Start Your New Channel 03:00 73: Channel Art and Icon 07:23 74: Channel Description 02:42 75: Customise Your Channel Design 04:27 76: Add a Channel Trailer 02:29 77: YouTube Channel Settings and Verification 06:35 78: Upload Defaults, Featured Content, and Channel Branding 06:02 79: Uploading Videos + Titles, Tags, Description 11:41 80: Cards and End Screens 07:53 81: Use YouTube Analytics to Grow Your Channel 06:09 82: Quickly Respond to Fans with the Community Tab 02:18 83: Live Streaming with YouTube Live 04:07 84: Free Music on YouTube Live 01:38 85: Create a YouTube Ad. 05:10 86: Spy on Competition with Social Blade 04:03 Module 08: Video Marketing 2:05:26 87: Digital Marketing - Intro to Video 03:36 88: Video Equipment for Beginners 08:29 89: Tools to Make Your Videos More Professional 04:02 90: Structure a Video that Sells 04:19 91: Intro to Video Production Bootcamp 01:04 92: What Makes a Great Video? 03:18 93: What Type of Video Should You Make? 02:48 94: Great Video Ideas 05:05 95: Plan Your Video 03:31 96: The Pre-Production Checklist 04:04 97: Introduction 01:35 98: Camera Options 06:00 99: Microphone Options 04:37 100: Lighting Options 01:56 101: Editing Tools 02:11 102: Exposing Your Shot 05:26 103: Compose Your Shots 04:26 104: Filming Yourself 01:09 105: Getting the Right Shot 03:43 106: Choose a Background 02:32 107: My Office Video Setup 02:55 108: Exposing with DSLR and Mirrorless Cameras 06:31 109: Focus with DSLR and Mirrorless Cameras 02:36 110: Know Your Lenses 03:36 111: Shoot with Your Webcam 05:50 112: Stabilise Your Shots 02:58 113: Record Great Screencast Videos 04:21 114: Choose the Right Microphone 03:21 115: Record Better Audio in Any Environment 01:27 116: Lavalier Microphones 02:48 117: Shotgun Microphones 00:55 118: Recording Audio with Your Computer 01:33 119: Lighting for Video 01:04 120: Use Natural Light 04:14 121: Three-Point Lighting 07:26 Module 09: Facebook Groups (Social Media Marketing) 25:44 122: Digital Marketing - 9.1 Intro to FB Groups 02:20 123: Create Your Group - Walk Through 11:26 124: Tips for a More Engaged Facebook Group 08:24 125: Scheduling Posts, Live Video, and More 03:34 Module 10: Facebook Pages (Social Media Marketing) 2:23:58 126: Why Facebook Pages are Important for your Business 06:27 127: Creating a Stunning Facebook page for your business 08:57 128: Adding Essential Information to your Facebook Page 10:39 129: Selecting your Profile Image 04:30 130: Creating Professional Facebook Cover Image for your Pages 12:04 131: Creating a Captivating Facebook Page Description Using The Ads. 02:43 132: Getting Your Facebook Page Username 02:46 133: Facebook Page Apps to Increase Fans Engagement 08:05 134: Top 9 Ways to Monetise Your Facebook Page 11:59 135: Exploring Publishing Tools 10:12 136: Scheduling Facebook Posts 04:43 137: Follow Your Competitors on Facebook 11:01 138: How to guarantee your fans see all your posts 09:33 139: Facebook Insights 12:19 140: Promoting your Facebook Page 10:34 141: Four Unlimited Sources of Royalty Free Image 12:19 142: Turn Any Image Into a Clickable Facebook Post 05:07 Module 11: Facebook Ads (Social Media Marketing) 1:01:29 143: Introduction to Facebook Ads 01:13 144: Introduction to the Facebook Ads Manager 05:54 145: Setting up your Facebook payment account 01:54 146: Defining your Facebook Target Audience 12:14 147: Level 1 - Creating the Ad 05:24 148: Level 1 - Boosting Your Post 08:37 149: Level 2 - Creating Your Ad in the Ads Manager 11:24 150: Tips to Have Your Ad Approved 03:25 151: Analysing Results 11:24 Module 12: Facebook Retargeting (Social Media Marketing) 51:08 152: The Importance of Facebook Retargetting 04:51 153: Creating a Facebook Pixel 05:29 154: Installing Pixel In WordPress 04:32 155: Installing Pixel In A Non-WordPress Website 02:27 156: Pixel Testing 03:53 157: Creating Your First Audience With Pixel 03:41 158: Facebook Pixel Advanced Audience Creation 13:46 159: Message - Your Audience Is Too Small 01:50 160: Creating Your Optimised Fb Ad With The Pixel 10:39 Module 13: Facebook For Local Business (SMM) 34:48 161: How Facebook Ads Can Help Your Local Business 06:24 162: The Plan For Your Local Business 07:33 163: Reaching People Around Your Business 10:23 164: Creating Your Local Business Ad 10:28 Module 14: Google AdWords 1:10:12 165: Digital Marketing - Google AdWords For Your Business 01:47 166: How AdWords Works 02:54 167: Example Of Ads That We Are Creating 04:28 168: Setting Up Your Adwords Account 06:51 169: Exploring The AdWords Interface 05:14 170: Discovering The Best Keywords 11:15 171: Creating A Google AdWords Search Campaign 06:10 172: Creating An Ad Group And Adding Keywords 03:43 173: Selecting Your Audience 03:33 174: Choosing Your Bid Setting For Google AdWords 04:21 175: Finalising Your Google AdWords Ad 06:15 176: Managing Your Google Ads Campaigns And Analytics 03:02 177: Creating A YouTube Ad With Google AdWords 09:57 178: Your Next Steps 00:42 Module 15: Twitter (Social Media Marketing) 1:37:45 179: Digital Marketing - The Way Twitter Can Help Your Business Growth 01:47 180: Choosing The Best Username Or Twitter Handle 06:27 181: 4 Tips For Choosing Your Twitter Handle 02:01 182: Creating A Twitter Account 04:53 183: Creating An Outstanding Twitter Profile Page 03:46 184: Adding Your Profile And Header Photo 09:33 185: Writing An Optimised Bio 10:43 186: Pin The Most Important Tweet For Your Bio 06:18 187: Connecting With Other Influencers 05:37 188: Twitter Hashtags 05:42 189: Growing Your Twitter Presence With Jooicer 09:04 190: Add Twitter Buttons To Your Website 09:58 191: Add Twitter Widgets To Your Website 06:51 192: Twitter Ads - Creating Your Ads Account and Campaign 09:32 193: Twitter Ads - Adding your Payment Method 01:21 194: Twitter Ads - Creating other Twitter ads 02:20 195: Twitter Ads - Promoting a Tweet 01:52 Module 16: Instagram (Social Media Marketing) 1:15:38 196: Instagram for Business: Defining The Strategy 04:21 197: Create an Instagram for Business profile 03:52 198: Building a Killer Instagram Profile 02:42 199: Building a Killer Instagram Profile - 2 03:57 200: Building a Killer Instagram Profile - 3 05:04 201: Building a Killer Instagram Profile - 4 01:33 202: Accessing the Ads Manager 02:37 203: Creating your First Instagram Ad 03:58 204: Creating Your Instagram Ad 07:45 205: Important Tips to Have a Successful Ad on Instagram 04:47 206: Mistake 1 02:19 207: Mistake 2 01:14 208: Mistake 3 02:01 209: Mistake 4 00:52 210: Mistake 5 01:04 211: Mistake 6 00:51 212: Tools To Create Instagram Photos 04:22 213: Creating Viral Instagram Photos 13:20 214: Adding Your Logo or Website to your Instagram Post 04:51 215: Instagram Live and Instagram Stories 04:08 Module 17: Pinterest (Social Media Marketing) 1:15:02 216: Why Pinterest And How It Can Your Business Grow 03:16 217: Opening A Pinterest Business Account 03:15 218: Linking Pinterest With Your Website 04:56 219: Linking Pinterest With Other Social Media Platforms 02:04 220: Optimising Your Pinterest Profile 08:52 221: Creating Boards 09:22 222: Using Secret Boards 03:00 223: The Powerful Pinterest Notification 01:18 224: Adding Pinterest Chrome Extension 03:22 225: Adding Pinterest To Your Website 13:37 226: Pinterest Ads - Getting started 03:03 227: Pinterest Ads Pinterest Ads Panel Overview 02:46 228: Creating a Pinterest Ad 13:06 229: Creating Pinterest Ads Fast 03:05 Module 18: LinkedIn (Social Media Marketing) 1:27:54 230: Digital Marketing - Welcome to LinkedIn Marketing 01:40 231: Setting Up a LinkedIn Account 06:26 232: Adding Experience & Skills to Your LinkedIn Account 03:21 233: Adding A Professional Background Photo 04:07 234: Adding Media To Your LinkedIn URL 06:00 235: Changing Your LinkedIn URL 03:30 236: Adding Your Website To LinkedIn 06:23 237: Creating Shareable Content On LinkedIn 04:08 238: LinkedIn Company Pages Examples 05:29 239: Creating a LinkedIn Company Page 02:22 240: Managing Your LinkedIn Company Page 07:08 241: Getting $50 in LinkedIn Ads Credits 02:40 242: LinkedIn Ads Introduction 02:57 243: Creating a LinkedIn Sponsored Content Ad. 11:47 244: Waiting for LinkedIn Ad Approval 00:46 245: Creating a LinkedIn Text Ads Campaign 06:52 246: Creating a LinkedIn Sponsored In Mail Campaign 09:09 247: LinkedIn Campaign Manager 03:09 Module 19: Periscope (Social Media Marketing) 06:18 248: What is Periscope 01:07 249: Optional Equipment 05:11 Module 20: Social Media Live Streaming 1:55:04 250: Basic Equipment for Social Media Streaming 08:42 251: Planning An Irresistible Live Streaming Session 09:43 252: Facebook Live Basics 05:03 253: Facebook Live Session From Your Smartphone 06:47 254: Sharing Your Facebook Live Sessions 02:43 255: Three Ways To Reuse Your Facebook Live Sessions 05:27 256: YouTube Live Basics 02:18 257: Running A YouTube Live From Your Smartphone 04:40 258: Instagram Live 04:08 259: Periscope Live 03:17 260: Introduction to OBS Broadcaster Software 03:19 261: Setting up your OBS Software 10:57 262: Using OBS Studio Mode 04:52 263: Facebook Live Streaming with OBS 12:24 264: YouTube Live Streaming with OBS 06:59 265: Simultaneous Streaming to Facebook, YouTube and Periscope 15:41 266: Other Awesome Software For Live Streaming 08:04 Module 21: Podcasting 22:53 267: Podcasting Intro 03:11 268: Podcasting Tools 06:41 269: Hosting Your Podcast with Libsyn 07:28 270: Submitting Podcast to iTunes 02:18 271: Validate Your Podcast Work 00:57 272: Outsourcing Your Podcast Work 02:18 Module 22: Quora 06:17 273: Quora Basics 02:57 274: Finding the Right Questions, and Optimize Your Answer 03:20 Module 23: Google Analytics 42:51 275: Setting Up Google Analytics 05:33 276: Navigating the Google Analytics Dashboard 06:34 277: Know Your Audience with Analytics 05:35 278: User Acquisition and Behavior Flow 13:18 279: See Where Visitors Click with Page Analytics 04:41 280: User Behavior and Site Speed 04:00 281: Setting Up Goals 03:10 Module 24: Conclusion 02:46 282: Conclusion 01:46 283: Final Words. 01:00 Assessment - Digital Marketing (Optional) 02:00 284: Assignment On - Advanced Diploma in Digital Marketing at QLS Level 7 02:00 Order Your Certificate 02:00 285: Order Your CPD Certificate 01:00 286: Order Your QLS Endorsed Certificate 01:00 Additional Resources 01: Strategic Marketing & Planning 1:55:03 287: Module 1: An Introduction to Strategic Planning 08:25 288: Module 2: Development of a Strategic Plan 15:12 289: Module 3: Strategic Planning for Marketing 08:01 290: Module 4: Strategic and Marketing Analysis 09:25 291: Module 5: Internal Analysis 15:54 292: Module 6: External Analysis 15:03 293: Module 7: Market Segmentation, Targeting and Positioning 11:55 294: Module 8: Approaches to Customer Analysis 15:09 295: Module 9: Approaches to Competitor Analysis 15:59 Additional Resources 02: Content Management Strategy 1:49:59 296: Module 01: Introduction to Content Management 08:32 297: Module 2: Content Management System (CMS) 17:14 298: Module 03: Basics of Content Management Systems 17:52 299: Module 04: Content Strategy 17:37 300: Module 05: Content Marketing 15:30 301: Module 06: Content Marketing Tools and Tactics 16:49 302: Module 07: Content Marketing Strategy 16:25 Additional Resources 03: Digital Marketing - Growth Hacking 12:35 303: Growth Hacking 12:35 Additional Resources 04: Pay per Click (PPC) Marketing for Lead Generating 17:43 304: Lead Generation using PPC Campaigns 03:19 305: Purpose of PPC Marketing 03:15 306: Benefits of PPC Marketing 03:43 307: Use of 20+ PPC & Lead Generations Tools 02:53 308: Planning of Cost & Budgeting of PPC & Google Ads 04:33 Additional Resources 05: Search Engine Optimisation (SEO) 15:46 309: Search Engine Optimization 15:46 Additional Resources 06: Mobile Marketing 13:55 310: Mobile Marketing 13:55 Additional Resources 07: Sales and Marketing 16:44 311: Sales & Marketing 16:44 Additional Resources 08: Communication Skills 13:13 312: Communication Skills 13:13 Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements A stable internet or data connection for your learning device is needed to enrol in this Course. Career path Digital Marketing course will help you to bloom as- Content Strategist/Copywriter: £25,000 - £45,000 Per Year Digital Marketer: £25,000 - £50,000+ Email Marketer: £25,000 - £45,000 SEO & SEM Expert: £30,000 - £60,000+ Social Media Manager: £25,000 - £50,000+ Certificates Certificate Accredited by CPDQS Digital certificate - Included After completing all gift courses you are enable to order your Free PDF Certificates from us. Advanced Diploma at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Advanced Diploma in Digital Marketing (Social Media Marketing, Google Ads, PPC, & SEO)
Delivered Online On Demand30 hours 54 minutes
£12

Online Options

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Providing Outstanding Customer Service

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Providing Outstanding Customer Service
Delivered OnlineFlexible Dates
£1,500

Existential Dialogue 2025: "Polarisation" with Prof. Kirk Schneider

By Therapy Harley Street

Polarization, or the “polarized mind,” is a fixation on one view, causing widespread destructiveness. It needs presence and love to address. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Polarisation - between Prof. Ernesto Spinelli and Prof. Kirk Schneider “I view polarization or that which I call the “polarized mind” as the fixation on a single point of view to the utter exclusion of competing points of view, and I see it as a core dimension of human destructiveness both individually and collectively. Arguably, polarization or the polarized mind is responsible for more devaluation and abuse than any other general psychological dimension, and it crosses cultures, parties, disciplines and so-called diagnosed and undiagnosed populations. In fact it is the undiagnosed populations—polarized cultural, political, and religious leaders and their followers–who have arguably caused the most human destructiveness by far, over those whom we conventionally termed the diagnosed The polarized mind may be partly dispositional but appears to be largely fear-driven and requires abiding presence and love to address it. We are in a race against time to avail people to these “nutrients.” Prof. Kirk Schneider. Prof. Kirk J. Schneider, Ph.D. is a leading spokesperson for contemporary existential-humanistic and existential-integrative psychology. Dr Schneider was a 2022 Candidate for President of the American Psychological Association (APA), a co-founder and current president of the Existential-Humanistic Institute (an award-winning psychotherapy training center), and a two-term Member of the Council of Representatives of the APA. He is also past president (2015-2016) of the Society for Humanistic Psychology (Division 32) of the APA, recent past editor of the Journal of Humanistic Psychology (2005-2012), a founder and frequent presenter/facilitator of the bridge-building dialogue approach the Experiential Democracy Dialogue and a trained moderator for the conflict mediation group Braver Angels. Dr Schneider is also an adjunct faculty member at Saybrook University and Teachers College, Columbia University and an Honorary Member of the Society for Existential Analysis of the UK and the East European Association for Existential Therapy. He received the Rollo May Award for “outstanding and independent contributions” to the field of humanistic psychology from the Society for Humanistic Psychology, APA and is a Fellow of seven Divisions of the APA (5, 9, 32, 42, 12, 29, and 24). His work on existential-integrative psychotherapy has been featured in a special issue of the Journal of Psychotherapy Integration (March 2016), as well as The Wiley World Handbook of Existential Therapy and the APA’s forthcoming Handbook of Psychotherapy. Dr Schneider has published over 200 articles, interviews and chapters and has authored or edited 14 books including The Paradoxical Self, Horror and the Holy, Rediscovery of Awe, Awakening to Awe, The Spirituality of Awe, The Polarized Mind, The Handbook of Humanistic Psychology, Existential-Humanistic therapy, Existential-Integrative Psychotherapy, The Wiley World Handbook of Existential Therapy, The Depolarizing of America: A Guidebook for Social Healing and his latest volume (February, 2023) Life-Enhancing Anxiety: Key to a Sane World. Dr. Schneider’s work has been featured in Scientific American, the New York Times, USA Today, The Guardian, Vanity Fair, Forbes Health, Psychology Today, BBC World News and many other health and psychology outlets. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 12 April from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Existential Dialogue 2025: "Polarisation" with Prof. Kirk Schneider
Delivered Online
£70

Outstanding Customer Service - The Ultimate Guide!

By iStudy UK

In this exclusive course on customer service, you will gain access to the powerful secrets of providing outstanding customer service. Outstanding Customer Service - The Ultimate Guide, a course designed by Prof. Paul Cline and Sandor Kiss, will explain how vital excellent customer service is. Great customer service and poor customer service would directly lead to the success and failure of a company.  What do you learn from the course? You'll know how to stop losing money for poor or average customer service. The pitfalls of poor customer service will be explained to you, and you will gain knowledge of the tactics of building outstanding customer service. Finally, you will know how to handle difficult customers like a pro taking the course. What You'll Learn STOP Losing Money Due to Poor or Average Customer Service! $$$ Make MORE Money from Each Customer! $$$ SAVE a Fortune in Advertising Dollars! $$$ Get MORE Referrals! $$$ Solve Problems FAST! Retain Existing Customers! Learn How to Create an Outstanding Customer Service Experience Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! How to Handle Difficult Customers like a PRO! ... and MUCH More!!! Why You Should Choose 'Outstanding Customer Service - The Ultimate Guide' Access from all types of devices with internet access and optimum screen size 2.5 hours of video lessons 1 full-length 1 resource to download A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Learning the ways of minimizing loss due to average or poor customer service Understanding how to handle difficult customers Learning to create an excellent customer service experience Avoiding the mistakes and errors in customer service Gaining knowledge of handling customers for retention Who Is This Course For? The course is for anyone who is working in customer service or owns a business. Salespeople, managers, customer services executives and anyone with customer service-related responsibilities can take the course. Requirements Basic / Simple Computer Skills Basic English Career Path With excellent customer service, you get to know people better. Your business will gain because of your customer service skills, and eventually, you will grow with your company. Outstanding Customer Service - The Ultimate Guide! WHY Customer Service Is CRITICAL To Your Business! FREE 00:05:00 Good Isn't Good Enough! FREE 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00

Outstanding Customer Service - The Ultimate Guide!
Delivered Online On Demand2 hours 45 minutes
£25

Outstanding Leadership is of Essence

By IIL Europe Ltd

Outstanding Leadership is of Essence We are undergoing an enormous amount of change. Aligning tools, acquiring companies, simplifying processes, creating new business models, onboarding new partners and designing new customer services are only some of the elements that constitute what we call "a year of transformation.' One of these efforts is the "Agile Transformation.' To achieve true business agility, we need to incorporate an understanding of a true agile mindset, its processes and structure into the whole company. This is a challenge since it touches upon all areas, including HR, finance and purchasing processes. This presentation will explore how outstanding leadership that models the right culture, behaviors and accountability is what makes or breaks this effort. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Outstanding Leadership is of Essence
Delivered Online On Demand45 minutes
£10

Outstanding Customer Service Skills for Managers

4.8(9)

By Skill Up

Description Engaging in art licensing is a perfect opportunity to improve your passive earnings. The Art Licensing: Sell Your First

Outstanding Customer Service Skills for Managers
Delivered Online On Demand2 hours 45 minutes
£25

24-hour Postural Care from Cradle to Grave (Apr - Jun 25)

5.0(1)

By Born at the Right Time

CPD certified, digital study session, 24-hour postural care training, learning new ways to bring excellence to 24-postural care, focussing on supported lying.

24-hour Postural Care from Cradle to Grave (Apr - Jun 25)
Delivered Online + more
£255

Maintenance and Reliability Best Practices - Aligned with SMRP* Best Practices and the CMRP Certification

By EnergyEdge - Training for a Sustainable Energy Future

About this Training Course This 4 full-day Maintenance and Reliability Masterclass course will provide Maintenance and Reliability personnel with a full explanation of the Award-winning Model of Excellence for maintenance. This is top tier training that has also been designed to equip participants with practical skills to take back to work. The course enables participants to develop a strategy to achieve outstanding maintenance and reliability performance for their own workplace. This course is aligned with SMRP* best practices and the CMRP exam. It provides an opportunity for participants to sit for an examination+ on the final day of the course. Your facilitator for this course is a fully qualified CMRP professional, an approved SMRP Proctor, authorised to conduct CMRP exams and a globally respected maintenance consultant and best practice trainer. +Exam fees are not inclusive in the course fees. *SMRP refers to Society of Maintenance and Reliability Professionals. PetroEdge is not affiliated with SMRP. Training Objectives By the end of this course, participants will be able to: Appreciate the content and underlying principles of our maintenance Model of Excellence o How to develop a strategy for outstanding maintenance and reliability performance o Developing reliability methodologies and programmes to drive performance o Options and tools to improve reliability at equipment level o Leadership skills and improving organisation and human performance o Work with management with an overview of the latest practice in planning scheduling and control Describe how maintenance can become a more strategic and influential function Use the Carcharodon model of excellence and class leading methodologies for improving maintenance and reliability Target Audience This course will benefit: Maintenance managers Reliability professionals Experienced supervisors Planners Project engineers Operations managers Functional specialists Course Level Basic or Foundation Training Methods Course methodology of this training course: Other than world-class visuals and slides, this course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of case studies to demonstrate key points and also a minimum of one workshop exercise each day to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. Examples of the exercises that are used in this course are as follows: Exercise: Understanding the challenges and seeing the opportunities Exercise: Developing a strategy Group Exercise: Selecting maintenance plans Group exercise: Case study failure Group exercise: Planning work Trainer Your expert course leader is an award-winning consultant and trainer with 30 years' experience in maintenance and reliability improvement. He has worked across five continents, in a wide variety of environments from the world's largest oil refinery to a small drinks production line. He has 10 years of maintenance management experience in the process industry, so he brings a very practical approach to training. He moved into consulting with ABB Eutech as their global maintenance specialist where he led maintenance and reliability best practice panels, delivered a wide range of maintenance improvement projects and trained other consultants. He is a fully qualified CMRP professional, an approved SMRP* Proctor, authorised to conduct CMRP exams and a globally respected maintenance consultant and best practice trainer. He founded his consultancy and training business in 2002 to focus on maintenance and reliability improvement. As part of this, he developed a range of maintenance 'models of excellence' with inputs from authors, international lecturers and some of the world's leading consultants and operators. His work has been recognised as being at the leading edge of industry best practice, winning independent awards such as the UK Chemical Industries Association 'Excellence in Engineering' award. He remains close to the industry as a respected specialist helping operating companies to achieve changes in performance. This ongoing field work enables him to continue to refine and extend best practice and the learning from this is continually fed into his training. His unique experience of facilitating two major turnarounds when the Coronavirus escalated into lockdown have given him a unique insight into how events of this type can disrupt maintenance. Moreover, his involvement in developing management processes and leading a Coronavirus response on a major industrial asset means he can talk with direct experience about how to cope and innovate in this global pandemic. He is also the expert course leader for the following courses offered by PetroEdge: Preventive and Predictive Maintenance Effective Plant Turnaround Management POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Maintenance and Reliability Best Practices - Aligned with SMRP* Best Practices and the CMRP Certification
Delivered in Internationally or OnlineFlexible Dates
£3,009 to £3,499

About this Training Course This 3 full-day course will provide insights into many aspects of operating the modern refinery as a business. This will include technical information on refining processes, crude oils and processing options, the place of the refinery in the value chain, refinery cost structure and management, optimization and profit margin, energy and oil loss reduction. This course will also address important management tools and techniques used for economic evaluations in refineries including future trends. This course will include presentations, simulations, a trading game, and exercises. This is an interactive session where participants can propose relevant topics upfront to discuss during class. This course can be further tailored for inexperienced or experienced personnel. Further customization can also include addressing a specific refinery, plant or unit. The option for post-course consultancy or help-desk support is also available. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By participating in this highly intensive course, participants will be able to: Understand the main functions in refining processes, configurations and its operating characteristics Analyse the choice of crude, processing options and desired products and product quality parameters Closely review refinery economics and planning, margins, costing & valuation including trading Apply the methodology of refinery optimization and product improvement Gain an application of analytical tools to refinery management, supply chain and their economic drivers Appreciate the current challenges, opportunities and future trends impacting the refining industry Target Audience This course will benefit all refinery technical personnel, operations' process engineers and process managers, technical services engineers and managers, refinery planners, newly-hired refinery personnel and current semi-technical personnel who require introductory training to acquire the broader perspective of refinery economics and supply. Course Level Basic or Foundation Trainer Your expert course leader is a passionate world-class expert with 35 years of international experience in Crude Oil, Refinery Planning and Masterplanning, Process Modelling, LP Modelling and Optimization Best Practices. He has a sound understanding of refinery processes and economics. After retiring from Shell in 2020, he is now a principal consultant for Crude Oil & Refinery Modelling. He enjoys dealing with challenging technical problems and opportunities to deliver value through practical solutions. He has a hands-on mentality, is flexible and builds strong relationship with clients. During his career, he coached many engineers and delivered countless inhouse and external courses on crude oil, hydrocracking and general refinery processes and economics at the Shell Open University and many other client locations. He authored and co-authored several publications and presentations at international conferences and has three patents to his name. He understands how to deliver outstanding services in sometimes difficult cultural and commercial situations, having worked for clients around the world. He works effectively in multi-disciplinary teams, has strong analytical and problem-solving skills as well as excellent consulting, facilitation and interpersonal and multilingual skills. He has an MSc in Chemical & Agricultural Engineering (cum laude) and a BSc in Chemical & Agricultural Engineering from the University Ghent, Belgium. He is currently the Principal Consultant for Crude Oil & Refinery Modeling at Petrogenium, the international, independent, technical consultancy in oil refining, petrochemicals, oil & gas production & renewable resources. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Refinery & Supply Economics
Delivered in Internationally or OnlineFlexible Dates
£3,783 to £4,399

Existential Dialogue 2025: "Character" with Prof. Robert Romanyshyn

By Therapy Harley Street

To understand psychopathology, one must learn a foreign language, lend an ear as it were to a language that is complex and symbolic. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Character- between Prof. Ernesto Spinelli and Prof. Robert Romanyshyn “I begin with the term psychopathology to emphasize that the word is about the logos—the thinking/speaking—about the sufferings of the psyche. To understand psychopathology, one must learn a foreign language, lend an ear as it were to a language that is complex, symptomatic, symbolic, and embodied. As complex, psychopathology reveals and conceals the sufferings of psyche. As symptomatic, psychopathology reminds one of things too important to forget but which are forgotten because they are too painful to remember. As symbolic, psychopathology is neither about facts nor ideas but about images, alchemical vessels that not only hold and contain psyche’s sufferings, but also cooks them. As embodied, psyche’s sufferings are inscribed in the flesh, etched as lines of character. To practice psychotherapy as an existential therapist situates therapist and patient in a dialogical field that is complex, symptomatic, symbolic, and embodied as a gestural field between them.” Prof. Robert Romanyshyn. Prof. Robert D. Romanyshyn, an Affiliate Member of The Inter-Regional Society of Jungian Analysts, a Fellow of the Dallas Institute of Humanities and Culture, and a Professor Emeritus of Clinical Psychology at Pacifica Graduate Institute, was recently awarded the Distinguished Lifetime Contributions to Humanistic Psychology Award from the Society for Humanistic Psychology APA Division 32. He has published eight books and numerous articles in psychology, philosophy, education, and literary journals. He is also a published poet and has written a one-act play about Frankenstein. In 2009 he created a multi-media DVD entitled Antarctica: Inner journeys in the Outer World, which offers a psychological reflection on the melting polar ice. In addition to online seminars and interviews, he has given lectures and workshops at universities and professional societies in the U.S., Europe, Australia, South Africa, Canada, and New Zealand. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 3 May from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Existential Dialogue 2025: "Character" with Prof. Robert Romanyshyn
Delivered Online
£70

Leadership in Teaching, Lesson Planning & SENCO

By Imperial Academy

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Leadership in Teaching, Lesson Planning & SENCO
Delivered Online On Demand
£399

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