• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

46 Outstanding courses in London delivered Live Online

A kinder sense of yourself - mindful movement classes

By Jonathan Young

Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement (Feldenkrais) classes, usually done lying on a mat.

A kinder sense of yourself - mindful movement classes
Delivered OnlineFlexible Dates
£48 to £95

Classical singing courses

By LondonSinging

If you are interested in improving your vocal abilities while singing Schubert, Schumann or Mendelssohn, our classical singing courses for adults is the perfect choice for you. Enhance both your technical and musical abilities thanks to the support of master singing instructors.

Classical singing courses
Delivered in London or OnlineFlexible Dates
Price on Enquiry

Quickstart Adobe Express Training

By Greta Powell Training

This is a quickstart Adobe Express Training course held online in Janury 2025. Ideal for business owners or freelancers looking to get to grips with social media design and designing for social media marketing.

Quickstart Adobe Express Training
Delivered OnlineFlexible Dates
£165

Adobe Express Training for Social Media Design

By Greta Powell Training

This is a quickstart Adobe Express Training course held online in Janury 2025. Ideal for business owners or freelancers looking to get to grips with social media design and designing for social media marketing.

Adobe Express Training for Social Media Design
Delivered OnlineFlexible Dates
£150

Customer Service Excellence

By Elite Forums

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Customer Service Excellence
Delivered OnlineFlexible Dates
Price on Enquiry

Blues singing courses

By LondonSinging

Enjoy our outstanding blues singing courses for adults and develop the blues growl used by Bessie Smith, Big Bill Broonzy or Little Richard. Discover amazing vocal techniques that will make your blues feel authentic and enhance your vocal abilities under the tutoring of experts.

Blues singing courses
Delivered in London or OnlineFlexible Dates
Price on Enquiry
1...345

Educators matching "Outstanding"

Show all 312
The Bute Group

the bute group

Harrow

Delivering group and 1:1 training to leaders and managers. The Bute Group (Bute) is a group of experienced facilitators and coaches who specialise in consulting, designing and delivering exceptional management and leadership learning and development group and 1:1 coaching programmes. At Bute the team’s vision was to deliver outstanding training and development programmes following contemporary theories and concepts and to inject some fun whilst carrying this out. Today the vision remains the same, however, the name has changed and now the team focuses exclusively on developing managers and leaders. In 2014, the team designed the 3:2 Management and Leadership Model, a framework formed around five components; three of the components represent the individual’s requirements, developing attitudes, changing behaviours and boosting skillsets, while the remaining two consider the business requirements of meeting goals and achieving high-performance outcomes. The 3:2 Management and Leadership Model is core to our development offering. Our facilitators and coaches have many years’ worth of experience in operational management and leadership roles. They are passionate about their own development too with professional qualifications including: coaching accreditations, management accreditations, ITIL, Prince 2, Psychometric Assessments, A1 Assessments, and various degrees. We create strong partnerships with our clients working alongside them to help them achieve their goals. From the first interaction through to and following the delivery of the development, we consistently offer a positive and productive service, working with a great range of clients both within the UK and internationally, and, within different industries and sectors. These include Brunswick Group LLP, Axis Europe, Wyndham Hotel Group, Institution of Mechanical Engineers, Square One Resources, Prax Petroleum, Smart Pensions, and many more.

Trim Training

trim training

London

Motion Training Solutions is committed to delivering the following core principles: Quality training – We are a professional organisation, committed to providing outstanding training and development. Our ability to be flexible and professional allows our trainers to work hard to ensure that the learners maximise their potential that training and development offers. We strive to attain strong working relationships based on relationship and confidentiality and strive to empower parents, carers and professionals to recognise signs of offending behaviour. We are committed to continuous improvement and there for always encourage feedback. 'Disarm' Training Course Disarm is a bespoke knife prevention programme for young people, parents, carers and professionals aimed at reducing knife related violence. This course uses blended learning styles and engagement to examine some of the core reasons to why some young people, carry or use knives. This accredited programme will enable its learners to gain a greater understanding of the impact of knife violence. 'Raise' Training Course Raise is a bespoke robbery prevention programme for young people, carers, parents and professionals, aimed at reducing theft robbery. This course examines the different types of robberies and the detailed planning involved. This course also explores strategies to keeping safe from becoming a victim of theft robbery. This accredited course will enable the learners to gain a greater understanding of the effects of theft robberies.