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Learn how to speak using phrases with Vietnamese natives when you visit Vietnam in this course.

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Organic Cleaning Products For A Clean Green Home Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Organic Cleaning Products For A Clean Green Home Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Organic Cleaning Products For A Clean Green Home Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Organic Cleaning Products For A Clean Green Home Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Organic Cleaning Products For A Clean Green Home? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Organic Cleaning Products For A Clean Green Home there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Organic Cleaning Products For A Clean Green Home course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Organic Cleaning Products For A Clean Green Home does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Organic Cleaning Products For A Clean Green Home was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Organic Cleaning Products For A Clean Green Home is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Introduction 00:04:00 What products you are going to need 00:06:00 Let's have some fun and make toilet bowl fizzies! 00:04:00 The great microfiber cloth challenge! 00:06:00 A quick exercise to do before we get rolling 00:04:00 Here are some of the best essential oils for cleaning 00:02:00 The Four Thieves Essential Oil Recipe 00:03:00 How To Store Your Essential Oils 00:02:00 3 combinations that we will not be using together 00:04:00 Cleaning your clothes naturally A website that you should check out! 00:04:00 Laundry liquid soap and fabric softener 00:04:00 Powdered Laundry Soap 00:03:00 The easiest possible laundry detergent possible, possibly 00:01:00 Which is the best whitener for those yellow sheets and pillowcases-Tested 00:06:00 The great dawn stain remover-this is it! Tested! 00:04:00 A stain remover for white clothes 00:03:00 The World's easiest and cheapest fabric softener! 00:01:00 Brian's baking soda dilemma solved! 00:06:00 Cleaning The Kitchen Naturally Garbage Can Tablets 00:05:00 Great ways to clean your wooden cutting board 00:03:00 The All purpose cleaner that works brilliantly 00:03:00 Disinfecting spray 00:03:00 Steven's Hydrogen Peroxide Dilemma Solved! 00:02:00 The great kitchen sink unclogging challenge 00:03:00 How to clean your dishwasher 00:02:00 Cynthia's Vinegar Problem Solved! 00:02:00 Fruit and Vegetable Cleaners 00:03:00 Oven cleaner that works a charm! 00:02:00 World's easiest Stainless steel appliance cleaner 00:01:00 Stainless steel polish 00:02:00 Scouring pastes 00:04:00 Homemade scouring powder 00:01:00 Powerful Degreasing Stovetop cleaner 00:04:00 Refrigerator and microwave cleaner( and countertops etc) 00:02:00 Air freshener in a pot on the stove 00:01:00 All Natural Cleaning wipes 00:02:00 Cleaning The Living room Naturally The secret to cleaning floors-keep it simple! 00:03:00 The Magical Silver Cleaner Trick 00:01:00 The computer/flat screen cleaner- never buy store bought cleaner again! 00:01:00 Wood cleaner/polish 00:03:00 Air fresheners 00:06:00 Cleaning The Bathroom Naturally The magical shower and tub spray 00:03:00 The best tile grout cleaners, tested 00:03:00 Foaming hand soap-It's child's play 00:02:00 Shower head cleaner 00:01:00 The only Window and mirror cleaner you will ever need 00:01:00 Cleaning other areas of the house Sticker remover 00:04:00 The great rust remover challenge 00:13:00 Granite cleaner 00:02:00 The great BBQ grill clean-off challenge 00:07:00 Back to the BBQ grill 00:03:00 The differences between Sal suds and Castile soap 00:04:00

Duration 1 Days 6 CPD hours This course is intended for The target students for this course are office professionals with a foundational understanding of Adobe Acrobat Pro DC who want to use the advanced productivity features and the creative features of Acrobat Pro DC. Overview In this course you will create and manage PDF documents.Students will: ?Customize the Acrobat Pro DC workspace.?Create PDFs from technical documents.?Enhance PDF documents.?Create interactive PDF forms.?Finalize PDF files for commercial printing. In this course, students will use Adobe Acrobat Pro DC to convert technical documents to PDF files, enhance PDF documents, create interactive PDF forms, and prepare PDF files for commercial printing. Customizing the Acrobat Pro DC Workspace Customize the Toolbars Create Custom Tool Sets Creating PDFs from Technical Documents Create PDF Documents by Using Autodesk AutoCAD Measure Technical Drawings Create PDF Documents by Using Autodesk AutoCAD Embed Multimedia Enhance PDF Document Accessibility Use Actions Manage the Security of PDF Documents Creating Interactive PDF Forms Create a PDF Form Compile and Manage PDF Form Data Finalizing PDF Files for Commercial Printing Apply Color Management Settings Preview Printed Effects Perform Preflight on a PDF Document Create PDF/X, PDF/A, and PDF/E Compliant Files Create a Composite and Color Separations Export a PDF Document to Other Formats

Join our Microsoft Excel course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Microsoft Excel course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Microsoft Excel course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Microsoft Excel. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Microsoft Excel course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Microsoft Excel is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Microsoft Excel course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Microsoft Excel Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Unit 01: Excel from A-Z Course Introduction Excel from A-Z Course Intro 00:03:00 Excel Job Opportunities 00:03:00 Excel Job Types 00:04:00 Microsoft Excel Marketplace 00:04:00 What is Microsoft Excel? 00:04:00 Who is This Course For? 00:03:00 Unit 02: Getting Started With Excel Finding & Opening Excel 00:01:00 Excel's Start Screen 00:03:00 Explaining the Excel Interface 00:03:00 Excel Interface Continued 00:01:00 Excel Workbook vs. Excel Worksheet 00:02:00 Saving an Excel Document 00:04:00 Customizing the Quick Access Toolbar 00:02:00 Customizing the Excel Ribbon 00:03:00 Excel Shortcut Keys 00:02:00 Unit 03: Values, Referencing and Formulas Creating Excel Labels 00:03:00 Entering Numeric Values in Excel 00:03:00 Formatting Date Values in Excel 00:05:00 Building Basic Formulas in Excel 00:05:00 Order of Operations 00:06:00 Relative vs. Absolute Cell References 00:07:00 Unit 04: Intro to Excel Functions Excel Functions Explained 00:03:00 The SUM() Function 00:08:00 The MIN() & MAX() Function 00:04:00 The AVERAGE() Function 00:02:00 COUNT() Functions 00:05:00 Unit 05: Adjusting Excel Worksheets Moving & Copying Data 00:07:00 Insert & Delete Rows and Columns 00:05:00 Adjusting the Width and Height of Cells 00:05:00 Hiding and Unhiding Excel Rows and Columns 00:04:00 Renaming, Moving & Deleting Excel Worksheets 00:05:00 Adding Protection to Specific Cells 00:04:00 Protecting the Structure of a Workbook 00:02:00 Adding a Workbook Password to Open File 00:02:00 Unit 06: Visually Pleasing Cell Formatting Formatting Fonts and Cell Background Color 00:05:00 Adding Cell Borders 00:05:00 Formatting Data Appropriately 00:05:00 The Magic behind Excel's Format Painter 00:03:00 Creating Styles for Formatting Efficiency 00:06:00 Merging Cells for a Cleaner Look 00:03:00 The Power of Conditional Formatting 00:06:00 Unit 07: How to Insert Images and Shapes! Grab User's Attention using Illustrations 00:09:00 Customizing Icons 00:05:00 Create Compelling Graphics with SmartArt 00:06:00 Unit 08: Visualize Data with Charts The Commonly Used Column Chart 00:03:00 Changing the Chart Design.mp4 00:02:00 Formatting Elements of a Chart 00:06:00 Modifying the Data, Type & Location of a Chart 00:06:00 Unit 09: Excel's Printing Options Print Preview Options 00:04:00 Excel's Page Layout View 00:07:00 Printing a Specific Range of Cells 00:03:00 Converting Spreadsheets to PDF Files 00:02:00 Unit 10: Benefits of Using Excel Templates Why Create an Excel Template 00:01:00 How to Create an Excel Template 00:05:00 Unit 11: Working with Excel Datasets How to Prepare Data for Analysis 00:04:00 How to Sort Data in Excel 00:03:00 Multi-Level Sorting 00:03:00 Custom Sorting Datasets in Excel 00:02:00 Applying Filters to Datasets 00:05:00 Creating Subtotals within a Dataset 00:06:00 Converting Datasets into Tables 00:06:00 Little Slice of Pie Charts 00:05:00 Finding & Removing Duplicate Values 00:07:00 Unit 12: Excel Database Functions The SUMIF() Function 00:09:00 The DSUM() Function 00:08:00 The DSUM() Function Cont. 00:07:00 The SUBTOTAL() Function 00:06:00 Unit 13: Excel Data Validation What is Excel Data Validation? 00:02:00 Creating a Drop Down List with Data Validation 00:07:00 Different Types of Excel Data Validation 00:06:00 Adding Custom Alerts to Data Validation 00:07:00 Creating a Dynamic Drop Down List 00:03:00 Complex Validation: Dependent Drop Down List! 00:09:00 Unit 14: Excel PivotTables Creating an Excel Pivot Table 00:06:00 Modifying Excel PivotTables 00:06:00 Grouping & Filtering PivotTable Data 00:06:00 Drilling Down into PivotTable Data 00:02:00 Creating Pivot Charts & Utilizing Slicers 00:08:00 Unit 15: Excel's PowerPivot Add-In What is PowerPivot? 00:04:00 Activating the Excel PowerPivot Add-In 00:02:00 Creating Relationships between Data Tables.mp4 00:06:00 Using Data Models to Create PivotTables 00:05:00 How to Create PowerPivot KPI's 00:08:00 Unit 16: Excel's Conditional Functions Excels IF Function 00:05:00 IF() Function with AND() Criteria 00:05:00 IF() Function with OR() Criteria 00:05:00 Nesting Multiple IF() Functions 00:07:00 The COUNTIF() Function 00:04:00 Key Benefits of Named Ranges 00:04:00 Unit 17: Excel's Lookup Function VLOOKUP() Function 00:09:00 The Beauty of Excel's IFERROR() Function 00:04:00 HLOOKUP() Function 00:06:00 The INDEX Function 00:05:00 MATCH() Function 00:05:00 INDEX() and MATCH() Combined 00:05:00 Two-Way Lookup with INDEX() and MATCH() 00:04:00 Unit 18: Text Based Functions in Excel LEFT(), RIGHT() and MID() Function 00:07:00 Extracting Specific Text using LEN() & SEARCH() 00:13:00 Combining Text with CONCATENATE() 00:06:00 Quick Tips & Other Text Based Functions 00:06:00 Unit 19: Auditing Formulas and Views in Excel Tracing Precedents & Dependents in Formulas 00:04:00 Showing Formulas 00:02:00 Grouping Data 00:03:00 3D Referencing in Formulas 00:05:00 Utilizing the Watch Window in Excel 00:03:00 How to Freeze Panes in Excel 00:03:00 Unit 20: Excel's 'what If?' Tools Excel's Scenario Manager Tool 00:06:00 Goal Seek in Excel 00:06:00 Compare Results with Excel Data Tables 00:04:00 Solver Tool 00:11:00 Unit 21: Welcome to Excel VBA The Power Behind Excel VBA 00:03:00 A Look Inside the Visual Basic Editor (VBE) 00:04:00 Recording a Macro 00:09:00 Saving & Opening a Macro-Enabled Workbook 00:02:00 Unit 22: The VBA Language Modules and Procedures 00:07:00 Objects, Methods and Properties 00:06:00 Excel VBA Variables 00:05:00 Unit 23: Writing VBA Code Referencing a Range 00:13:00 InputBox & MsgBox 00:06:00 Using Variables in VBA Code 00:05:00 If Then Else Statement 00:10:00 Worksheet Functions inside VBA 00:08:00 Creating User Defined Functions 00:09:00 User Defined Functions within VBA Scripts 00:06:00 Unit 24: Important VBA Tools and Logic Find Last Row of Data 00:06:00 Find Last Column of Data 00:03:00 With Statement 00:05:00 Debugging & Error Handling 00:07:00 Debugging & Error Handling Cont. 00:07:00 Unit 25: Excel VBA Loop For Next Loop 00:09:00 Do Until Loop 00:06:00 For Each Loop 00:04:00 Unit 26: Triggering Macros Assigning Macros to Shapes 00:04:00 Form Controls vs ActiveX Controls 00:08:00 Worksheet Events 00:04:00 Workbook Events 00:03:00 Fun with VBA Events! 00:07:00 Unit 27: Excel User Forms Creating an Excel UserForm 00:03:00 Adding Controls to UserForms 00:10:00 How to Show an UserForm 00:03:00 Passing TextBox Values to Desired Cells 00:07:00 Passing Option Buttons to Desired Cells 00:07:00 UserForm ComboBoxes 00:08:00 Clearing Values from UserForm Controls 00:03:00 How to Close an UserForm 00:02:00 UserForms and Protected Sheets 00:05:00 Unit 28: Starting a Career in Excel Creating an Excel Resume 00:05:00 Getting Started with Freelancing 00:06:00 How to Become an Excel Freelancer 00:05:00 Top Freelance Websites 00:05:00 How to Get Your First Client 00:08:00 Personal Branding 00:07:00 Networking Do's and Don'ts 00:04:00 Importance of Having a Website 00:04:00 Resources Resources - Microsoft Excel 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This life coaching course will help you to learn powerful coaching techniques, effective communication skills and transformative strategies to help people thrive in all aspects of life. With this course, you will become a certified life coach, equipped to make a positive impact on the lives of others. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand Life coaching fundamentals such as listening template, questioning, trust checklist, and more Learn various coaching models such as GROW Model, STEPPA Model etc. Understand different coaching steps such as goal setting, reality, options and obstacles, Will and Action Planning Learn how to structure your coaching sessions Discover the relationship between the client and the coach Know advanced coaching strategies such as managing emotional states or personal SWOT analysis Get acquainted with diet and nutrition fundamentals Understand exercise coaching such as cardio or resistance training Why Life Coaching Course right for you? The life coaching course online will give you a basic overview of coaching fundamentals, a listening introduction, three kinds of listening as a coach, and your listening template. You will learn the difference between coaching and standard questions and types of coaching questions. This extensive course will teach you advanced coaching strategies and introduce the concept of trust. You will explore different personality models such as the Big Five personality model, Myers Briggs personality model and steps to identify your personality model. By the end of the course, you will gain life coaching skills and theoretical knowledge on coaching fundamentals, models, personality models, and methods to structure your coaching sessions. Life Coaching Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction What You Will Learn Get To Know Your Instructor Part 1 : Life Coaching Certification What Is Life Coaching The Benefits Of Becoming A Life Coach The Difference Between Coaching, Therapy, Mentoring & Training The Responsibilities Of A Life Coach Coaching Fundamentals Coaching Fundamentals Overview Listening Introduction The 3 Kinds Of Listening As A Coach Your Listening Template Questioning Introduction Questioning & Coaching How Coaching Questions Are Different From Normal Questions The Different Types Of Coaching Questions Questions Summary Building Trust Introduction The Trust Checklist Exercise How To Build Trust As A Coach More Trust Building Strategies Understanding Personalities Understanding Personalities Overview Big Five Personality Model Myers Briggs Personality Model Your Personality Model How To Bring Out Your Strengths With This Model. Coaching Models Explained Coaching Models Introduction GROW Model Explained STEPPPA Model Explained FUEL Model Explained CLEAR Model Explained Why We Will Use The GROW Model Coaching Step 1: Goal Setting Step 1 Introduction Why Defining Your Values Is Important. How To Define Your Personal Values. What Does Your Ideal Life Look Like. The 4 Biggest Goal Setting Mistakes To Avoid Stretch Goals Explained Why You Should Start With Long Term Goals. Setting Your First Long Term Goal Turning Long Term Goals Into Short Term Goals Next Steps Coaching Step 2: Reality Step 2 Introduction Status Quo Explained Wheel Of Life Excercise Explained Big Rocks Exercise Explained Coaching Example Step 2 Coaching Step 3: Option & Obstacles Step 3 Introduction How To Brainstorm With Your Client(s). How To Evaluate Your Brainstorming Ideas. 'Spheres Of Influence' Excerise Explained 'Not To Do List' Exercise Explained Coaching Example Step 3 Coaching Step 4: Will & Action Planning Step 4 Introduction The 80/20 Rule Applied To Coaching How To Design An Action Plan Coaching Example Step 4 GROW Model Recap How To Structure Your Coaching Sessions. Structuring Your Sessions Introduction How To Define Your Coaching Ground Rules. How Much Should You Charge. The Pre Coaching Call Your First Coaching Session Progress Evaluation Sessions My Recommended Coaching Timeline Clint Coach Relationship Client Coach Relationship Intro What Clients Expect From Their Coaches. Why Clients Choose One Coach Over Another. Client Coach Boundaries How To Retain Clients Long Term. Advanced Coaching Strategies Advanced Coaching Strategies Introduction Reframing Explained Managing Emotional States Understanding Representational Systems Personal SWOT Analysis Johari Window - Developing Self Awareness Giving Good Feedback As A Coach Part 2: Holistic Health Coaching Certification Part 2 Introduction What It Means To Be Healthy What Does A Health Coach Do. How Can You Combine Life Coaching & Health Coaching. Diet & Nutrition Fundamentals Diet Introduction Your Health & Diet: How They Are Linked The Consequences Of Following A Bad Diet How To Eat For Longevity What Are Calories? Explained The Relationship Between Bodyweight And Health Calories & Bodyweight In A Healthy Diet The Surprising Results Of The Twinkie Diet The Relationship Between Weight Loss And Health Calculating Your Total Daily Calories Healthy Weight Ranges The Best Foods For A Healthier Life Best Protein Foods Best Carbohydrate Foods Best Dietary Fat Foods How Much Of Each (Protein, Carbs, Fat). Diet & Nutrition Coaching Client Assessment Introduction Client Interview How To Create A Diet Plan For Clients. Calculating BMI Exercise Coaching: Cardio Cardio Introduction The Different Types Of Cardio How To Monitor Your Heart Rate During A Workout. Cardio vs Weigh Training - Which Is Better For Weight Loss Exercise Coaching: Resistance Training Weight Training Introduction Muscle Building Formula The Science Behind Muscle Growth Weight Training vs Bodyweight Training How To Create A Beginner Workout Plan 5 Most Important Aspects Of Lifting Form Progressive Overload Hormone Health Explained Hormones Introduction The 3 Types Of Hormones The Endocrine System Explained Hormones & Heart Disease Anabolic Steroids: Why They Are So Dangerous Most Important Hormones Overview Insulin Glucagon Adrenaline Cortisol Ghrelin Leptin Thyroid Hormones Estrogen Growth Hormone Testosterone Supplements How To Build Your Own Supplement Stack Top 3 Beginner Supplements For Muscle Growth The Best Supplements To Boost Immunity The Best Supplements For Vegans & Vegetarians The Best Supplements For Joint & Bone Health The Best Supplements For Fat Loss Health & Fitness Motivation Health & Fitness Motivation Introduction The Role Of Stress In Motivation The Motivation Problem How To Build Willpower 8 Steps To Building Fitness Discipline How To Get Out Of A Workout Rut. More Tips To Stay Motivated Health & Fitness FAQ Answered What Is Nutrient Density. Is Brown Sugar Better Than White Sugar. What Should You Train On Your First Day At The Gym. Fresh vs Frozen Food: Which Is Healthier Part 3: Wellness Coaching Certification Part 3 Introduction Steers Management The Difference Between Stress & Anxiety Short vs Long Term Stress The Effects Of Stress & Anxiety On Your Body Proven Stress Management Strategies & Techniques The Benefits Of Calm Breathing Breathing Exercise #1 - Three Part Breath Breathing Exercise #2 - Bellows Breath Progressive Muscle Relaxation Complete PMR Routine Sleep Sleeping For A Longer Life Tips To Fall Asleep Faster Supplements For Improved Sleep Emotional Self Care What Is Emotional Self Care How To Accept Yourself. Taming Your Inner Critic Getting A Different Perspective Acknowledging Your Qualities Getting Rid Of Time-Consuming Commitments How To Say 'No' To Others. Who should take this course? This online course is suitable for those who want to pursue a career in life coaching or anyone interested in learning life coaching and various coaching models in general. Entry Requirements There are no academic entry requirements for this Life Coaching course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This life coaching online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This course has been dedicated to introducing biotechnology and its several other subfields. It includes biotechnology modules, biotechnology, molecular biology and genetic engineering. Start learning Biotechnology Fundamentals that will give you enough knowledge and skills to build your dream career. About this course This Biotechnology Fundamentals helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Biotechnology Fundamentals is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Biotechnology Fundamentals is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Biotechnology Fundamentals related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: An Overview of Biotechnology Module 2: An Overview of Molecular Biology Module 3: Biotechnology and Molecular Biology Module 4: An Overview of Genetic Engineering Course Content Biotechnology Fundamentals Module 1: An Overview of Biotechnology 00:14:00 Module 2: An Overview of Molecular Biology 00:17:00 Module 3: Biotechnology and Molecular Biology 00:07:00 Module 4: An Overview of Genetic Engineering 00:09:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

This Fundamentals of Biochemistry course has been developed to introduce the basics of biochemistry. It also sheds light on other related subfields like nucleic and biomolecules along with introducing genetic. Start learning Fundamentals of Biochemistry that will give you enough knowledge and skills to build your dream career. About this course This Fundamentals of Biochemistry helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Fundamentals of Biochemistry is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Fundamentals of Biochemistry is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Fundamentals of Biochemistry related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Biochemistry Fundamentals Module 2: Introduction to Biomolecules Module 3: Nucleic Acid Biomolecules. Module 4 :Introduction to Genetics Course Content Fundamentals of Biochemistry Module 1: Biochemistry Fundamentals 00:06:00 Module 2: Introduction to Biomolecules 00:08:00 Module 3: Nucleic Acid Biomolecules. 00:11:00 Module 4 :Introduction to Genetics 00:08:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

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Food Hygiene and Food Safety refers to a set of food manufacturing techniques aimed at reducing biological food hazards through safe and clean operations in order to protect public health from foodborne diseases. Food Hygiene and Food Safety is a management system used by the food industry to help make sure that hazards are kept to an acceptable level. This Food Hygiene and Food Safety course will teach you how to maintain good hygiene practices among employees and sanitary practices at production sites, both of which are critical factors in preventing food contamination. If you work as a manager or supervisor in the catering industry, this course is perfect for you. It will assist you in exploring daily core responsibilities, such as implementing the fundamentals of a food safety management system. This Food Hygiene and Food Safety course covers all of the most popular topics to help you advance in the professional world and be a better fit for your chosen Food purity & Safety career. As a result of the Food Hygiene and Food Safety program, your professional development will improve. As you may be aware, effective Food Hygiene and Safety skills are critical because they develop professionalism and generate trust in the workplace. After completing our Food Hygiene and Food Safety training, you will be more productive and successful. Learning Outcomes After completing this Food Hygiene and Food Safety course successfully, you will be able to: Obtain a thorough understanding of food hygiene and safety precautions. Validate a thorough understanding of the law and regulations governing food safety in the United Kingdom. Determine the risks and hazards of food storage, transportation, and planning. Implement and maintain a strong food safety system at work. Maintain a clean workplace, practice good personal hygiene, and set a high standard for all employees. Demonstrate excellent knowledge of food temperature control. Describe the food safety control system in the workplace. The Food Hygiene and Food Safety course, on the other hand, covers all of the most recent topics in order to bring you up to speed with the most recent job market developments and make you a better match for your chosen vocation. Your skill sets will improve as a result of taking this excellent Food Hygiene and Food Safety course, which covers topics ranging from basic to advanced. Why Choose This Food Hygiene and Food Safety Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Food Hygiene and Food Safety course is developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Others Included in this Food Hygiene and Food Safety Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing this Food Hygiene and Food Safety course ] The Food Hygiene and Food Safety course was created by experts with people looking for work and generated as part in mind. Your career will benefit from the Food purity & Safety Course. Professionalism and trust in the workplace are fueled by effective food hygiene and safety. This comprehensive Food Hygiene and Food Safety course will provide learners with an in-depth knowledge of best food sterility practices to ensure their business is ranked at a national five-star level. Enrol yourself on this course and learn how to conduct food safety, efficiently train your employees, and implement and track a proper food safety system at work that reduces food danger hazards, controls contamination, and maintains a high standard of hygiene. By completing this Food Hygiene and Food Safety course, you will get - Learn what is expected of food businesses and food handlers in terms of maintaining high food sterility & safety standards. Understand food sterility & safety laws to avoid illness, fines, and possible jail time. Ability to maintain good food hygiene and ensure the safety of employees and customers To summarise, taking this Food Hygiene And Safety course is a great way to advance your career. So, what are you holding out for? Enrol in this course immediately! ----------------------------------------------------------------------------- Detailed course curriculum of Food Hygiene and Food Safety Course Module 1: Introduction to Food Hygiene General Principles of Food Hygiene Food Hygiene for Product Quality and Safety Personal Hygiene Hygiene and Training of Personnel Module 2: Food Safety- An Introduction Basic Concepts of Food Safety Importance of Food Safety The Principal Responsibility of Operators in Ensuring Food Safety Module 3: Food Hygiene and Safety Legislation in the UK The Food Safety Act (1990) Codes of Practice Food Safety (General Food Hygiene) 1995 Food Safety (Temperature) Regulations 1995 Food Standards Agency Module 4: Food Hygiene and Food Safety Management (HACCP) Origins of HACCP Objectives of HACCP Benefits of Using HACCP The Seven Principles of HACCP The Opportunity of HACCP Module 5: Nature and Origin of Food Contamination Physical Contamination Chemical Contamination Microbial Contamination Allergenic Contamination of Food Cross Contamination Module 6: Controlling Contamination Food Purchasing and Storage Food Preparation and Cooking Food Refrigeration Food Service and Delivery Module 7: Bacterial Food Poisoning Salmonellas Staphylococcus Aureus Bacillus Cereus Botulism Escherichia Coli Module 8: Non-Bacterial Food Poisoning Chemical Food poisoning Poisonous Plants Animals Toxins Viruses Module 9: Storage and Temperature Control of Foods Dry Foods Refrigerated Products Dairy Products Fresh Meats, Poultry, and Seafood Frozen Foods Module 10: Cleaning and Disinfection Chemical Disinfectants Use of Heat Dry Cleaning Cleaning-in-Place (CIP) Foam cleaning Cleaning Minor Equipment Assessment Method After completing each module of the Food Hygiene and Food Safety, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Food Hygiene and Food Safety course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Food Hygiene and Food Safety course is ideal for: Food Safety Manager Factory Manager or Supervisor Catering Manager Head Chef Senior food retailers Health & Safety Advisor Restaurant Manager Restaurant and Café owners Kitchen Managers Supervisors or Managers of fast-food outlets and takeaways Supervisory food handlers Requirements There are no specific requirements for this Food Hygiene and Food Safety course because it does not require any advanced knowledge or skills. Career path This Food Hygiene and Food Safety course will prepare you for a variety of employment choices; here are a few examples: Inspector of Food and Safety, Safety and Hygiene Advisor, Restaurant Manager, Head Chef, Food Safety Manager, Food Safety Officer. Certificates Certificate of completion Digital certificate - Included