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Overview Cholera, diarrhoea, dysentery, hepatitis A, typhoid and other waterborne diseases can enter the body due to drinking impure water. That's why drinking pure water is essential for human survival. Understand the process and strategies of purifying water with our Water Treatment Diploma course. The comprehensive course will introduce you to the ABCs of water treatment. Through the easy-to-follow modules, you will learn about the core concepts of wastewater sampling and analysis. Here, you will develop a clear understanding of Coagulation, Flocculation and Clarification.  Through the modules, you will grasp the core concepts of sedimentation and filtration. In addition, the modules include lessons on the removal of fat, oils and grease from water bodies, the biological process of water treatment and much more. After the successful completion of the course, you will receive a certificate of achievement. This certificate will add significant value to your resume. Join now! Course Preview Learning Outcomes Understand the fundamentals of wastewater sampling and analysis Learn the basics of Coagulation, Flocculation and Clarification Familiarise yourself with the principles of sedimentation and filtration Know the process of removal of fat, oils and grease from water bodies Gain an in-depth understanding of the biological process of water treatment Get introduced to the techniques and methods of disinfection Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted, engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills will You Learn from This Course? Water Treatment Disinfection Who Should Take this Water Treatment Diploma? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Water Treatment Diploma is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This course is ideal for those working or training in roles that involve the purification of waste or drinking water. As such, it covers the following careers and roles: Water Treatment Engineer Water Treatment Consultant Water Treatment Technician Field Engineer Ecologist Module 01: Overview of Water Treatment Overview of Water Treatment 00:11:00 Module 02: Water Quality Water Quality 00:29:00 Module 03: Wastewater Sampling and Analysis Wastewater Sampling and Analysis 00:14:00 Module 04: Preliminary Treatment Preliminary Treatment 00:28:00 Module 05: Coagulation, Flocculation and Clarification Coagulation, Flocculation and Clarification 00:23:00 Module 06: Sedimentation Sedimentation 00:14:00 Module 07: Filtration Filtration1 00:20:00 Module 08: Flotation Flotation 00:19:00 Module 09: Removal of Fats, Oils and Grease Removal of Fats, Oils and Grease 00:30:00 Module 10: Inorganic Constituents Removal Inorganic Constituents Removal 00:30:00 Module 11: Ion Exchange Ion Exchange 00:13:00 Module 12: Biological Process of Water Treatment Biological Process of Water Treatment 00:28:00 Module 13: Aerobic Processes of Biological Treatment Aerobic Processes of Biological Treatment 00:25:00 Module 14: Disinfection Disinfection 00:19:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Overview Rugby is a hard-core sport where injuries are a very common occurrence. So, those who play, coach or in other ways related to this game must have some basic first aid skills. If you are one of them, start your training with the comprehensive Online Rugby First Aid course.  Through this course, you will be able to understand the roles and responsibilities of a rugby first aider. The course will show you how to conduct the initial assessment and take action accordingly. Here, you will develop the competence to perform first aid for bleeding, shock, fractures, spinal injuries and more. Furthermore, the course will help you grasp the skills for performing CPR and AED administration.  This course will help you acquire the competence and confidence to take the right steps in case of emergencies. Enrol in the course and learn how to save lives. Course Preview Learning Outcomes Understand the role of a rugby first aider Learn how to conduct the initial assessment Develop the skills to deal with bleeding and shock Grasp the essentials of treating head, neck and spinal injuries Build your expertise in CPR and AED administration Enhance your knowledge of environmental injuries Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? First Aid Who Should Take This Online Rugby First Aid? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Rugby First Aid course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Rugby First Aid Certification After completing and passing the Online Rugby First Aid successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Online Rugby First Aid will equip you with effective skills and abilities and help you explore career paths such as  Sports Coach Rugby Player Sports First Aider Module 01: First Aid and Rugby First Aid and Rugby 00:20:00 Module 02: The Role of a Rugby First Aider The Role of a Rugby First Aider 00:15:00 Module 03: Initial Assessment Initial Assessment 00:30:00 Module 04: Moving Injured or Sick Athletes Moving Injured or Sick Athletes 00:30:00 Module 05: Bleeding and Shock Bleeding and Shock 00:25:00 Module 06: Head, Neck and Spinal Injuries Head, Neck and Spinal Injuries 00:25:00 Module 07: Treating Concussions Treating Concussions 00:30:00 Module 08: Breathing Ailments and First Aid Breathing Ailments and First Aid 00:30:00 Module 09: CPR and AED Administration CPR and AED Administration 00:30:00 Module 10: Fractures, Dislocations and Limb Injuries Fractures, Dislocations and Limb Injuries 00:25:00 Module 11: Injuries and Wounds Injuries and Wounds 00:25:00 Module 12: Medical Emergencies Medical Emergencies 00:25:00 Module 13: Environmental Injuries Environmental Injuries 00:15:00 Assignment Assignment - Rugby First Aid 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Office 2016 Word Beginners - Complete Video Course is designed to get a great start while helping more experienced users fill in any gaps in their knowledge. Learn what's new in 2016. If you already know Word, this can help you get up to speed with 2016 right away. This course covers paragraph formatting, managing lists, and all aspects of creating tables, Thesaurus, spell check, comments, margins, printing. You will also learn how to print envelopes, mail merge, along with a practice exercise, page appearance, sectioning, and all about using graphics, and much more. If you want to know more detail you have to be a part of this course. You will get all the basic knowledge from here. Which will help you to pull up ahead. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Word Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Word Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Mock Exam Mock Exam- Microsoft Office 2016 Word Beginners - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2016 Word Beginners - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Agricultural Science Advanced Training Overview Agriculture is a vast field that aims to produce food in the most efficient and environment friendly way. So, if you love working with plants and animals and want to support the environment, then a career in agriculture is the best choice for you.  The Agricultural Science Advanced Training will provide you with a thorough understanding of farming methods, environmental management, food production, sustainability, and more. Training with us, you'll learn the methods of processing horticulture crops. In addition, you'll learn different techniques to propagate plants and get clear ideas about soil science.  You'll also find a detailed guide on plant nutrition, weed control, permaculture design, and aquaculture. Finally, you'll discover the branch of agriculture that deals with animals raised for milk, meat, fibre and other products. So, enrol now and work your way towards lucrative jobs in agriculture. Course Preview Learning Outcomes Understand what agriculture is Enrich your knowledge of horticulture nursery management Learn how to propagate plants step-by-step Gain an excellent understanding of soil science Learn about the different types of ornamental plants Learn how to cut and grow a flower farm Find a comprehensive introduction to animal farming. Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From the Course? Horticulture Plant Propagation Soil Science Permaculture Aquaculture Animal Farming Who Should Take this Agricultural Science Advanced Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Agricultural Science Advanced Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Agricultural Science Advanced Training Certification After completing and passing the Agricultural Science Advanced Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Agricultural Science Advanced Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Agricultural Scientist (£62,600 to £184,000) Farmer (£22,492 to £42,500) Agricultural Sampler (£25,000 to £37,500) Agronomist (£26,400 to £65,000) Environmental Consultant (£45,000 to £60,000) Module 1: Introduction to Agricultural Science Introduction to Agricultural Science 00:18:00 Module 2: Horticulture and The Nursery Production Horticulture and the Nursery Production 00:22:00 Module 3: Plant Propagation Plant Propagation 00:32:00 Module 4: Soil Science Soil Science 00:25:00 Module 5: Plant Nutrition Plant Nutrition 00:25:00 Module 6: Controlling Plant Pests Controlling Plant Pests 00:24:00 odule 7: Weed Control Weed Control 00:30:00 Module 8: Home Gardening Home Gardening 00:17:00 Module 9: Ornamental Plants Ornamental Plants 00:14:00 Module 10: Cut Flowers Cut Flowers 00:18:00 Module 11: Permaculture Permaculture 00:20:00 Module 12: Aquaculture Aquaculture 00:18:00 Module 13: Animal Farming - Raising Beef Cattle Animal Farming - Raising Beef Cattle 00:24:00 Module 14: Animal Farming - Milking of Dairy Cattle Animal Farming - Milking of Dairy Cattle 00:23:00 Assignment Assignment - Agricultural Science 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Psychology studies the human mind and its functions. The Advanced Diploma in Psychology Level 4 course covers the advanced theories and principles related to human psychology. Have you ever thought why people act differently? Or why different people have different behaviour and thought? Do you know how children psychology develops in various age? Psychology tries to answer these questions. In this course, you will explore these issues. The course introduces you to the multiple theories of psychology, cognitive theory and concepts of developmental psychology. You will learn about the ideas of perception, attention and thinking will also be covered in the course. The course also discusses anxiety, depression, and other emotional disorders and guides you the techniques of treating this 'abnormal behaviour'. In short, the course helps you to gain a crystal clear knowledge about psychology and its prominent theories. Who is the course for? Students who are aware of what Psychology is Students who took a basic level of Psychology in the past Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Perspectives in Psychology Promo Video FREE 00:01:00 What is Psychology 00:08:00 The Biological Approach 00:10:00 Behaviourist and Cognitive Approaches 00:10:00 Person-Centred Approaches 00:09:00 Research Methods in Psychology 00:12:00 Debates in Psychology 00:13:00 Social Psychology Social Influence: Compliance, Obedience and Conformity 00:10:00 Social Cognition 00:09:00 Applied Social Psychology 00:10:00 Cognitive Psychology and Its Applications Perception 00:10:00 Attention 00:07:00 Remembering (Memory) 00:10:00 Forgetting (Memory) 00:07:00 Language 00:10:00 Thinking (Cognition) 00:07:00 Attitudes 00:10:00 Problem-Solving and Artificial Intelligence 00:09:00 Child Development Issues in Child Development 00:05:00 Cognitive Development 00:07:00 The Development of Language and Communication 00:06:00 Social Perception (Interpersonal Perception) 00:06:00 Moral Development 00:09:00 The Psychology of Atypical (Abnormal) Behaviour The definition and Diagnosis of Atypical (Abnormal) Behaviour 00:07:00 Treatments of atypical (abnormal) behaviour 00:07:00 Emotional disorders 00:05:00 Research Methods Research Methods 00:06:00 Research Issues 00:06:00 Data Analysis 00:07:00 Thank You and Good Bye! 00:02:00 Additional Study Materials Additional Study Materials: Advanced Diploma in Psychology Level 4 00:00:00 Mock Exam Mock Exam - Advanced Diploma in Psychology Level 4 00:20:00 Final Exam Final Exam - Advanced Diploma in Psychology Level 4 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This First Aid for Healthcare Professionals course is tailored for those working in healthcare settings, including pharmacists and other healthcare professionals. It is designed to provide essential first aid knowledge and skills relevant to your role, ensuring you are prepared to manage common first aid situations with confidence. Course Overview: Covers first aid scenarios you may encounter in a healthcare setting, aligning with expectations of professional competence. Includes recognition and management of common injuries and illnesses, such as: Resuscitation (BLS) & choking Wounds, fractures & burns Poisons & head injuries Anaphylaxis (including the use of adrenaline) Engaging interactive scenarios to test and enhance your decision-making skills in real-life situations. And much more…

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This Stress Management Course will help you understand the negative effects of stress as well as how to put stress management plans into action. By regulating the reactions and emotions that cause stress, you will develop methods to create resilience, well-being, and a positive outlook. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand what stress is and the concepts behind it Know how to identify stress Learn about specific stress management techniques Understand how to put stress management plans into action Know how to develop methods to create a positive outlook Know how to apply various stress reduction techniques Why Stress Management Course right for you? Daily pressures and high-pressure circumstances are inevitable in our lives, but they don't have to undermine our relationships or health. We must always find a way to balance and reduce our stress which will increase our productivity level. Whether you are an employee looking to manage levels of stress at the workplace to increase productivity or anyone who is suffering to manage stress throughout different aspects of life regardless of the potential cause or intensity, this course will set you up with the proper skills and knowledge to help yourself and others around you to cope with stress. Most importantly, this course will teach you various stress management techniques to help you better manage your daily life and stress, including their effectiveness and how to make them work more effectively. Upon successful completion of this Stress Management Course, you will be able to effectively manage and reduce stress in your everyday life. Stress Management Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Stress Management - Main Course Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up Special LIVE Bonus Video Who should take this course? This Stress Management Course is primarily aimed at: Psychologist Counsellor Therapist Cardiologist Academic Advisor Students of psychology Anyone who works in a therapeutic setting Employer or employee looking to implement stress management in workplaces This course is not, however, limited to a single career or subject of study. It may also assist a broader group of people who want to learn more about anxiety and stress management so that they can better manage their own stress and anxiety, as well as help others deal with stress and anxiety. Entry Requirements There are no academic entry requirements for this Stress Management Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Stress Management Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This First Aid At Work Refresher Training Course is ideal for workplace first aiders and serves as a refresher for people who have already completed or are planning to undertake a practical first aid course in the near future. This Course At A Glance Accredited by CPD UK Understand the definition of workplace first aid, as well as its objectives and requirements Recognise workplace first raiders' role, obligations, and characteristics Understand how to conduct the primary and secondary survey stages Demonstrate compliance with the 1981 Health and Safety (First-Aid) Regulations Understand how to perform cardiopulmonary resuscitation (CPR) Know how to use automated external defibrillators (AED) Learn how to treat injuries like shock, scalds, burns, electrical burns, and chemical burns Know how to treat injuries to the eyes, head, fractures, sprains and strains, dislocations, and spinal injuries Know how to offer first aid in a variety of other major illnesses and medical situations such as heart attack, asthma, diabetes, etc. Learn how to provide first aid assistance if a person is drowning or poisoned First Aid At Work Refresher Training Course Overview The Health and Safety Executive (HSE) strongly suggests that all first aiders at the workplace refresh their first aid skills and knowledge every year to ensure they are up to date with all the current health and safety legislation at work. In an emergency, this helps them to remember steps and information quickly, without hesitation, which is crucial for administrating effective first aid. You never know when an accident at work will occur, so having an up to date expertise to deal with it efficiently is essential to ensure the workplace complies with the approved health and safety standards. The course covers everything a first responder needs to know, including primary and secondary surveys, full-body examinations, the recovery position, performing Cardiopulmonary Resuscitation (CPR) and using Automated External Defibrillators (AED). Finally, you'll know how to treat various illnesses and help people in critical health conditions with first aid. This course does not qualify you as a first aider. Rather, it is intended to refresh the knowledge of qualified first aiders in between their practical training. Upon successful completion of this First Aid At Work Refresher Training Course, you will be able to refresh your first aid credentials to effectively respond to first aid emergencies in the workplace. Who should take this course? This First Aid At Work Refresher Training Course is primarily aimed at: Trained First Aiders at work Aspiring First Aiders First Aiders looking to refresh their knowledge Anyone who is motivated to help others by providing first aid Any employee or employer in a workplace who is interested in first aid This course is not restricted to any one field. It may also be useful to a larger audience interested in acquiring knowledge about workplace first aid to assist themselves or others in an emergency situation. Entry Requirements There are no academic entry requirements for this First Aid At Work Refresher Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method  This First Aid At Work Refresher Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Understanding First Aid at Work (FAW) Understanding First Aid at Work (FAW) First Aid Approach Primary Secondary Survey First Aid Approach Primary Secondary Survey The Recovery Position and Cardiopulmonary Resuscitation The Recovery Position and Cardiopulmonary Resuscitation Assessment Mock 1 Assessment Mock 1 Treatment of Injuries Part One Treatment of Injuries Part One Treatment of Injuries Part Two Treatment of Injuries Part Two Understanding Illness and Key Medical Health Conditions Understanding Illness and Key Medical Health Conditions Conclusion Conclusion Assessment Mock 2 Assessment Mock 2 Final Assessment Final Assessment - First Aid At Work Refresher Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

Bridge Novels and Structural Writing: The Giving Tree