20382 Other courses

10 Soft Skills You Need 1 Day Training in Hinckley

One day ILS Course. The ILS course is designed for healthcare professionals who would be expected to apply the skills taught as part of their clinical duties.

Historical Association webinar series: Making history accessible Presenters: Gemma Hargraves and Kate Wright This session will offer practical strategies teachers can use to support and challenge neurodivergent students at GCSE. Covering the importance of scaffolding and Vygotsky’s Zone of Proximal Development, Kate Wright will offer a SENDCo’s perspective on how best to support GCSE historians. From Frayer models and graphic organisers to explicitly teaching key concepts and vocabulary, the session will outline how to achieve clarity in lessons, resources and homework. To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

Communication Skills 1 Day Training in Buxton

Communication Skills 1 Day Training in Derby

Full stack, in-depth, comprehensive in classroom 2 month training on Java programming. 1 lesson a week; the other days you work on your own on structured homework and are supported with a 1-1 mentor.

Learn how to design and customize a perfect fitting sweater using DK or 4ply/fingering weight yarn. From layout and shape to color placement and professional finishing, this 7-week course will guide you through every step with personalized assistance from expert crochet tutor, Merrian.

Communication Skills 1 Day Training in Swansea

Communication Skills 1 Day Training in Paisley