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Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Property Management There has never been a better time to start a career in property management, with more companies looking for Property Managers to oversee and manage their properties daily. Through this Property Management course, you will learn everything you need to know about property management and become an expert in the field. Enrolling in this Property Management course will also provide you with information on the realities of a career in property management or production and why it is a good choice. Other courses included with our Property Management Complete Bundle Main Course: Property Management Course Course 01: Level 4 Time Management Course Course 02: Level 7 Business Management Course Course 03: Workplace First Aid Training [ Note: Free PDF certificate as soon as completing the Property Management course] Property Management Learning Outcomes After completing this Property Management course you will be able to: Find out more about land management. Recognize the ethical obligations of a property manager. Recognize the position and duties of a property manager. Look at the land management regulations in the United Kingdom. Detailed Course Curriculum Of Property Management Industry Experts Designed this Property Management course into 05 detailed modules. Module 01: A Brief Overview Property Management Module 02: Functions of a Property Manager Module 03: Listing Marketing and Properties Module 04: The Leasing and Tenancy Agreement Module 05: UK Property Market Changes: An Opportunity Certification Of Property Management After completing the MCQ/Assignment assessment for this Property Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Property Management Property Management is an excellent course for those who want to become experts in the area. This course is open to those interested in property management, including property owners and managers. Students and job seekers may enroll in this course to improve their resumes and gain experience. Requirements Property Management There are no specific requirements for this Property Management course because it does not require any advanced knowledge or skills. Career path Property Management This Property Management program can help you get started in the following positions: Property Developer/Agent Real Estate Property Manager Certificates Certificate of completion Digital certificate - Included

Housekeeping course will reveal all the trade secrets of professional cleaning, enabling you to clean your property to a level of cleanliness that rivals that of a hotel or other residential facility. After taking Housekeeping course, you need to be able to create your own timetable for housekeeping and know how to put it into action. Why would you choose the Housekeeping course: Lifetime access to Housekeeping course materials Full tutor support is available from Monday to Friday with the Housekeeping course Gain a complete understanding of Housekeeping course Accessible, informative Housekeeping learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Housekeeping bundle Study Housekeeping in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Housekeeping course Curriculum Breakdown of the Course: Module 01: Introduction to Housekeeping Module 02: Housekeeping Principles Module 03: Understanding Staff Duties Module 04: Cleaning Module 05: Inventory Control Module 06: Planning & Organising the Housekeeping Department Module 07: Understanding Budgeting Module 08: Carpet Maintenance Module 09: Wall, Ceiling and Window Cleaning and Maintenance Module 10: Staffing Module 11: Standard Operational Procedures in Hotel Housekeeping Module 12: Laundry Operation in Hotel Module 13: Health and Safety CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Housekeeping Training course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in . It is also great for professionals who are already working in Housekeeping Training and want to get promoted at work. Requirements To enrol in this Housekeeping Training course, all you need is a basic understanding of the English Language and an internet connection. Career path The Housekeeping Training course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to the Housekeeping Training sector. Attendant Lead Housekeeper Housekeeper for Executive Residence ... and more Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview of Xero Accounting and Bookkeeping Online The Xero Accounting and Bookkeeping Online course is perfect for anyone who wants to learn how to manage business finances using one of the most popular accounting tools in the UK. Xero is trusted by over 3.5 million users around the world, and more UK businesses are choosing it every day. With many companies moving away from paper-based accounting, learning how to use Xero gives you a real advantage in today’s job market. This Xero Accounting and Bookkeeping Online course teaches you how to use the software from start to finish. You will learn how to set up your account, send sales invoices, match bank transactions, track inventory, handle payroll, and submit VAT returns. The course is designed to be easy to follow, even if you’re new to accounting. By the end, you’ll know how to manage a company’s books in a smart and simple way. With over £3.7 billion spent on accounting services every year in the UK, there is a growing demand for people who can work with cloud accounting tools. The Xero Accounting and Bookkeeping Online course helps you build the skills that many employers are looking for. Whether you want to work in an office or start your own bookkeeping service, this course can help you move forward. This Xero Accounting and Bookkeeping Online Course will help you to learn: Set up and use Xero Accounting and Bookkeeping Online the right way Create and manage invoices and bills with ease Match bank transactions automatically or by hand Track inventory for products, services, and fixed assets Handle payroll tasks and send VAT returns digitally Create useful financial reports to support smart business choices Who Is This Course for? Small business owners and entrepreneurs who want better control over their finances Finance and accounting staff who want to learn Xero Accounting and Bookkeeping Online Bookkeepers who want to update their knowledge with the latest Xero tools Office staff who work with accounts, invoices, or bank records Anyone who wants to build a career in accounting or finance using practical Xero skills Process of Evaluation After studying the Xero Accounting and Bookkeeping Online, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Xero Accounting and Bookkeeping Online, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Xero Accounting and Bookkeeping Online course. Career Path Completing the Xero Accounting and Bookkeeping Online course can lead to roles such as: Bookkeeper – £22,000 to £35,000 per year Accounts Assistant – £20,000 to £28,000 per year Financial Administrator – £24,000 to £32,000 per year Accounts Payable/Receivable Clerk – £21,000 to £30,000 per year Xero Certified Advisor – £30,000 to £45,000 per year Course Curriculum Introduction Introduction 00:02:00 Getting Started Introduction - Getting Started 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:12:00 Initial Xero Settings 00:13:00 Chart of Accounts 00:14:00 Adding a Bank Account 00:08:00 Demo Company 00:04:00 Tracking Categories 00:07:00 Contacts 00:12:00 Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:04:00 Invoice Settings 00:13:00 Creating an Invoice 00:18:00 Repeating Invoices 00:07:00 Credit Notes 00:06:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:03:00 Sending Statements 00:03:00 Sales Reporting 00:05:00 Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:04:00 Bill Settings 00:02:00 Creating a Bill 00:13:00 Repeating Bills 00:05:00 Credit Notes 00:06:00 Purchase Order Settings 00:02:00 Purchase Orders 00:08:00 Batch Payments 00:12:00 Other Billing Tasks 00:02:00 Sending Remittances 00:03:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:07:00 Automatic Matching 00:04:00 Reconciling Invoices 00:06:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:09:00 Cash Coding 00:03:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:06:00 Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:03:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:06:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:05:00 Adding Assets from Bills 00:02:00 Depreciation 00:04:00 Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:15:00 Adding Employees 00:18:00 Paying Employees 00:10:00 Payroll Filing 00:04:00 VAT Returns Introduction - VAT Returns 00:01:00 VAT Settings 00:02:00 VAT Returns - Manual Filing 00:06:00 VAT Returns - Digital Filing 00:06:00 Assignment Assignment - Xero Accounting and Bookkeeping Online 00:00:00 Recommended Materials Workbook - Xero Accounting and Bookkeeping Online 00:00:00

This Embedded Systems Object-Oriented Programming course will help you develop the skills you need to be able to write objected-oriented embedded C applications as well as objected-oriented embedded C++ applications confidently.

English courses for all levels are available through Mac International

Are you ready to take the first step towards a career of bravery, skill, and dedication? Our Firefighter Training Course is designed to equip you with the knowledge and practical skills needed to save lives and protect communities. This course is not just about fighting fires; it's about becoming a leader, a problem solver, and a true hero. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Firefighter Training Course, learners gain essential skills and knowledge to become proficient firefighters. They start by understanding the role and responsibilities of a firefighter. The course covers the science of fire, including how it starts and spreads. Students learn about important fire safety laws and how to conduct fire risk assessments to identify potential hazards. Practical training includes the use of fire extinguishers and other fire-fighting equipment. Learners also practice evacuation procedures to ensure safety during emergencies. Additionally, the course teaches emergency first aid, enabling firefighters to provide immediate medical assistance at the scene. Overall, the course prepares individuals to effectively handle fire emergencies, ensuring their safety and that of others. Course Curriculum Module 01: Introduction to Firefighter Module 02: Understanding Fire Module 03: Fire Safety Legislation Module 04: Fire Risk Assessment Module 05: Fire Safety Arrangements Module 06: Fire Extinguishers Module 07: Evacuation & Safety Module 08: Emergency First Aid at Work Learning Outcomes: Grasp foundational principles of becoming a firefighter and the role's importance. Understand the science and behaviour of fire in various conditions. Comprehend fire safety legislation and its application in different scenarios. Conduct thorough fire risk assessments to identify and mitigate hazards. Implement effective fire safety arrangements in diverse environments. Operate various types of fire extinguishers with precision and confidence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring firefighters seeking foundational knowledge. Safety officers needing comprehensive fire safety training. Workplace first aiders expanding emergency response skills. Building managers responsible for fire safety compliance. Community members aiming to enhance fire awareness. Career path Firefighter Fire Safety Officer Health and Safety Inspector Emergency Response Coordinator Fire Investigation Officer Fire Safety Trainer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take the first step towards a career of bravery, skill, and dedication? Our Firefighter Training Course is designed to equip you with the knowledge and practical skills needed to save lives and protect communities. This course is not just about fighting fires; it's about becoming a leader, a problem solver, and a true hero. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Firefighter Training Course, learners gain essential skills and knowledge to become proficient firefighters. They start by understanding the role and responsibilities of a firefighter. The course covers the science of fire, including how it starts and spreads. Students learn about important fire safety laws and how to conduct fire risk assessments to identify potential hazards. Practical training includes the use of fire extinguishers and other fire-fighting equipment. Learners also practice evacuation procedures to ensure safety during emergencies. Additionally, the course teaches emergency first aid, enabling firefighters to provide immediate medical assistance at the scene. Overall, the course prepares individuals to effectively handle fire emergencies, ensuring their safety and that of others. Course Curriculum Module 01: Introduction to Firefighter Module 02: Understanding Fire Module 03: Fire Safety Legislation Module 04: Fire Risk Assessment Module 05: Fire Safety Arrangements Module 06: Fire Extinguishers Module 07: Evacuation & Safety Module 08: Emergency First Aid at Work Learning Outcomes: Grasp foundational principles of becoming a firefighter and the role's importance. Understand the science and behaviour of fire in various conditions. Comprehend fire safety legislation and its application in different scenarios. Conduct thorough fire risk assessments to identify and mitigate hazards. Implement effective fire safety arrangements in diverse environments. Operate various types of fire extinguishers with precision and confidence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring firefighters seeking foundational knowledge. Safety officers needing comprehensive fire safety training. Workplace first aiders expanding emergency response skills. Building managers responsible for fire safety compliance. Community members aiming to enhance fire awareness. Career path Firefighter Fire Safety Officer Health and Safety Inspector Emergency Response Coordinator Fire Investigation Officer Fire Safety Trainer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Award in Assessing Competence in the Work Environment Course was known as A1 course. Learn More Academy provides Assessor distance learning or classroom based course in different locations in the UK. Level 3 Assessing Competence in the Work Environment is for practitioners who assess the demonstration of competence in a work environment using the following assessment methods: observation/examining work products/oral questioning and discussion/use of witnesses/learner statements/Recognition of Prior Learning (RPL). ABOUT THIS COURSE: Assessing Competence in the Work Environment is for practitioners who assess the demonstration of competence in a work environment using the following assessment methods: observation/examining work products/oral questioning and discussion/use of witnesses/learner statements/Recognition of Prior Learning (RPL). UNIT COVERED: Level 3 Award in Assessing Competence in the Work Environment (Assessor) course consists of the following 2 Units: Unit 1: Understanding the principles and practices of assessment D/601/5313 Unit 2: Assess occupational competence in the work environment H/601/5314 COURSE OUTLINE: • Understand the principles and requirements of assessment • Understand how to involve learners and others in assessment • Understand different types of assessment method • Understand the legal and good practice requirements in relation to assessment • Be able to plan the assessment of occupational competence • Understand how to plan assessment • Understand how to make assessment decisions • Be able to make assessment decisions about occupational competence • Be able to provide required information following the assessment of occupational competence • Understand quality assurance of the assessment process • Understand how to manage information relating to assessment • Be able to maintain legal and good practice requirements when assessing occupational competence ENTRY REQUIREMENT: There are no formal requirements for this course, however, candidates should be working in, or working towards a role in quality assurance. However to undertake the full Award candidates are required to have access to two learners. COURSE ASSESSMENT: No closed book exam is required and there is no formal examination is required, however at the end of the course you need to submit a portfolio assignment with related documents. WHY YOU CHOOSE US: • Qualified and long experienced trainers. • Recognised Training Provider. • Tutors support available. • 99% pass rate. • Very reasonable course fees. • No hidden cost/fees. • Quick result and certificates . • We have dedicated team to support you. • Career advise available if needed. HOW MUCH THIS COURSE COST? Level 3 Award in Assessing Competence in the Work Environment (TAQA) course will cost for Online Distance Learning £309.99 and for Webinar Classroom based course £429.99 There is no any hidden fess/cost.