IP CCTV training course description This hands on course covers the technologies used in IP CCTV systems. The focus is not on operating or cabling but more advanced configuration and troubleshooting. Hands on sessions are used to reinforce the theory rather than teach specific manufacturer equipment. What will you learn Install IP CCTV. Configure IP CCTV. Explain how IP CCTV protocols work. Troubleshoot IP CCTV. IP CCTV training course details Who will benefit: Technical staff working with IP CCTV. Prerequisites: None. Duration 2 days IP CCTV training course contents Introduction What is IP CCTV? Camera types, Video, Audio, two way audio, IP CCTV software. Hands on Installing IP CCTV. CCTV architecture Components, servers, storage, LANs, WANs. Centralised versus decentralised. Hands on Using IP CCTV. Ethernet What is Ethernet? Ethernet cabling, Inside versus outside, hubs, switches, PoE, VLANs. Hands on Ethernet connectivity. Wireless WiFi, other wireless solutions, 802.11, variations, frequencies, Access Points, bridges, repeaters. WEP, WPA, WPA2, Hands on WiFi Configuration Ways to configure, IP addresses, subnet mask, default gateway, DHCP, NAT, access from the Internet. Hands on CCTV configuration. How IP CCTV works TCP, UDP, IP, RTP, RTSP, SIP, PTZ, NTP, Wireshark. Port numbers. Hands on Using Wireshark to troubleshoot IP CCTV. Network issues with IP CCTV Bandwidth, video resolution, compressions, codecs, frame rates, audio. QoS. One way versus two way traffic. Hands on Analysing CCTV traffic. Security VPNs, Firewalls. Hands on CCTV through a firewall. Troubleshooting ping, tracert, arp, ipconfig, pathping, tracert. Cable issues, switch issues, WiFi issues.CCTV issues. Hands on CCTV troubleshooting. Miscellaneous Design issues, multicasting, gateways. DVR technology. Calculating storage requirements.
PRINCE2 Agile® Foundation: In-House Training PRINCE2 Agile® provides structure, governance, and control when working with agile concepts, methods, and techniques. It is a solution combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2. PRINCE2 Agile® framework covers a wide range of agile concepts, including SCRUM, Kanban, and Lean Startup. The PRINCE2 Agile® Foundation certificate is designed to help professionals deliver agile projects by tailoring PRINCE2® management controls with a broad toolset of agile delivery techniques and frameworks. PRINCE2 Agile® is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2®. It provides further guidance on how to apply agile methods to the world's most recognized project management method. The purpose of the Practitioner qualification is to demonstrate that you can apply and tailor PRINCE2 Agile® in a scenario situation. What you will Learn Understand the key aspects of PRINCE2® Understand basic concepts behind common agile ways of working Demonstrate the purpose of combining PRINCE2® with agile Be able to fix and flex the aspects of a project in an agile context Apply the PRINCE2® principles and tailor the themes, processes, and management products to a project in an agile context Incorporate the areas that can support a PRINCE2 Agile® implementation To prepare Participants for the PRINCE2 Agile® Foundation exam Benefits Agile methods allow organizations to realize the benefits of products and potentially an earlier return on investment while products are being developed and improved. Improved communication through the use of common terminology across PRINCE2® and agile disciplines. Develop a clear definition of how agile can govern a project's delivery, while PRINCE2® governs projects as a whole. Seamless integration: PRINCE2 Agile® will complementPMBOK® GuideandAPM Body of Knowledge®just as PRINCE2® does currently. It will also be of interest for Program Managers with MSP® who need to understand how projects relate to the delivery mechanism. The most up-to-date and relevant view of Agile project management methodologies, PRINCE2 Agile® references the 'flow-based' working featured in Kanban in addition to other agile concepts not covered in other qualifications. Introduction - Getting Started Part 1 An overview of PRINCE2 Agile Overview Blending PRINCE2 and Agile What to fix and what to flex Part 2 Agile behaviors ad the PRINCE2 Principles Agile and the PRINCE2 Themes Part 3 Focus areas Agile and the PRINCE2 Processes Examination preparation Examination. Summary - What did we learn, and how can we implement this in our work environment?
Supporting Microsoft IIS training course description This course provides students with the fundamental knowledge and skills to configure and manage Internet Information Services. This course is intended to help provide pre-requisite skills supporting a broad range of Internet web applications, security, and knowledge to help support other products that use IIS such as Exchange and SharePoint. What will you learn Install IIS. Configure IIS. Secure websites. Maintain IIS. Supporting Microsoft IIS training course details Who will benefit: Technical staff working with Microsoft IIS. Prerequisites: TCP/IP foundation for engineerss Supporting Windows ( XP or 2000 or 2003) Duration 5 days Supporting Microsoft IIS course contents Overview and Installing IIS Web Server infrastructure, installing IIS. Hands on Default install of IIS, verify and test.. Configuring the default website Default website, IIS Manager, default IIS file structure, configuring DNS records for a website, creating virtual directories and Applications. Hands on Configuring the Default website for public access. Creating Virtual Directories and Applications. Application Pools Application Pool Architecture, Application Pool recycling. Hands on Creating and managing Application Pools. Creating additional websites Multiple websites on a single server, website bindings. Hands on Creating new websites. Website and Web application support Configuring Common features, adding support for web applications. Hands on Adding support for web applications. Securing Websites and applications Access control, sites, applications, authentication and permissions. URL authorization rules. Hands on Configuring Authentication and permissions. Securing Data Transmissions with SSL Certificates and SSL, creating certificates for a web server, adding a certificate to a website. Hands on Certificates and HTTPS. Using the Central Certificate Store The Central Certificate Store. Hands on Install and configure the Central Certificate Store. Configuring Remote Administration Installing and Configuring the Management Service. Connecting to remote web servers and websites. Delegating Management Access. Hands on Remote administration. Implementing FTP Implementing FTP, configuring an FTP site. Hands on Install and configure a secured FTP site. Monitoring IIS IMonitoring IIS logs with Log Parser. Hands on Analyze a set of IIS log files for possible issues using Log Parser. Analyze performance data for performance related problems using PerfMon. Backing up and Restoring IIS The IIS environment. Hands on Performing a backup and restore of a website. Building Load-Balanced Web Farms Load-balancing mechanisms, building a Load-Balanced Web Farm using ARR, sharing content to a Web Farm using a network share, Sharing content to a Web Farm using DFS-R, Sharing IIS Configurations in a Web Farm. Hands on Installing and configuring ARR, sharing content to a Web Farm using network share and DFS-R, sharing IIS Configurations in a Web Farm.
Broadband access training course description ADSL is a broadband technology providing fast Internet access (amongst other applications) over existing telephone lines. This course covers an overview of the DSL family, what ADSL is through to how ADSL works. What will you learn Describe what ADSL is. Describe how ADSL works. Describe the ADSL architecture. Recognise the limitations of ADSL. List the elements required for an ADSL installation. Broadband access training course details Who will benefit: Network engineers and anyone who will be working with ADSL. Prerequisites: Intro to data communications & networking Duration 2 days Broadband access training course contents What is ADSL? Broadband definitions, OSI layer 1, ADSL services, WANS. ADSL features: always on, point to point, Asymmetric, speeds. ADSL benefits, xDSL family, standards, history, example DSL forum documents. ADSL architecture The big picture, The PSTN and telephones, Digital and analogue, PSTN and modems, ADSL vs. modem speeds, Block 1: Customer premises, Block 2: The last mile, Block 3: The exchange, Block 4: the core network. Customer premises Splitters, micro filters, splitter architectures, Splitterless ADSL, ADSL modems, USB, ADSL routers. The local loop ADSL PHY, Some basics, ADSL margins, speed implications, distances, RADSL, Line testing, whoosh tests, line coding, multiple channels, FDM, echo cancellation, Modulation: AM, FM, PM, QAM, QAM constellations, DMT, CAP, Framing, Superframes, fast data mode, interleaved mode, RADSL revisited. The exchange Local exchange ADSL items, DSLAMs, ADSL racks, Contention. The core network The role of the core network, ATM, ATM VPI/VCI, ATM cells, ATM layers, AAL5, RAS, Home gateways. ADSL and the higher layers Layer 2 choices, PPPoA, PPP, CHAP, Layer 4 and above, ADSL and ATM. Installing and configuring ADSL Choosing providers, line activation, hardware requirements, Configuring layer 1 and layer 2, Configuring IP. Summary ITU ADSL standards
CWNA training course description A hands-on course focusing on the technical support of WiFi. Wireless LANs are often seen as simple communications that are simply installed and then left alone to work. This course ensures that delegates will be able to install WiFi networks which work but also enable the delegates to troubleshoot WiFi when it does go wrong. What will you learn Compare 802.11 standards. Configure WiFi networks. Troubleshoot WiFi networks using spectrum analysers, Wireshark and other tools. Implement 802.11 security. Perform RF surveys. CWNA training course details Who will benefit: Technical staff working with WiFi networks. Anyone wishing to pass the CWNA exam. Prerequisites: Intro to data communications & networking Duration 5 days CWNA training course contents Introduction History, standards. RF fundamentals What is RF? Wavelength, Frequency, Amplitude, Phase. Wave behaviour. RF components. Watts, mW, dB, SNR, Link budgets. Hands on Spectrum analysis. Listing WiFi networks. WiFi connection. inSSIDer. Antennas Radiation envelopes, polar charts, gain, Antenna types. Line of Sight, MIMO. Hands on Connecting, installing, changing antennae. RSSI values. 802.11 802.11-2007, 802.11 post 2007, 802.11 drafts. 802.11 b/g/n. Hands on WiFi performance measurement. Spread Spectrum RF frequency bands, FHSS, DSSS, OFDM. Channels. Hands on Configuring channels. Topologies Mesh, Access points, distribution systems, SSID. Hands on AP configuration. Client connection profiles. 802.11 MAC CSMA/CA, Management frames, control frames, data frames. Passive scanning, active scanning. Open system authentication. Shared Key authentication. Association. RTS/CTS. Power management. Hands on Capturing frames, analysing frames. WiFi architecture WiFi client, WLAN architecture: Autonomous, Centralised, distributed. WiFi bridges. WiFi routers. PoE. Hands on WLAN controllers. Troubleshooting RF interference, multipath, adjacent channels, low SNR, mismatched power. Coverage, capacity. 802.11 Security Basics, Legacy security: WEP, MAC filters, SSID cloaking. PSK, 8021.X/EAP, WPA/WPA2. TKIP/ CCMP encryption. Guest WLANs. Wireless attacks, intrusion monitoring. Hands on WEP cracking, WPA2 configuration. RADIUS. RF Site surveys Protocol and spectrum analysis, coverage analysis. Site survey tools. Hands on Performing a site survey.
Preparing for Digital Transformation Organizations today must keep pace with changing technology to stay abreast of the market demand. Keeping pace means a transformation of the entire organization into the digital age. This workshop presents the challenges, benefits, and pitfalls of digital transformation and how it will affect you, and how you can be better prepared and positioned for the upcoming digital transformation. The goal of this course is to enable you to become knowledgeable about the technologies behind a digital transformation in your organization and the driving forces compelling such a transformation. You will learn how to become engaged in the processes of transforming your organization digitally to meet with the growing demands of customers and clients What you will Learn Describe the impact that digital is making on the economy and on customer expectations Examine the nature and drivers of the digital transformation Evaluate new technologies such as Blockchain, Big Data, Artificial Intelligence, and other technologies and see how they work to bring about digital transformation Assess the impact of digital technologies on the current roles and positions in the organization Discuss both the demand that customers have for digital technologies and the impact the digital technologies have on the customer and its relationship with the organization Recognize the new technology trends in the digital transformation and what they mean to the future of the organization Identify how digital transformation will affect all roles and how to be prepared for the upcoming and continuing digital transformation Foundation Concepts Digital transformation versus automation Driving forces behind the digital transformation Learning from digital transformation successes Digital Transformation and Customer Orientation The Digital Customer Customer touch points and the customer journey Omnichannel concept Transform to the customer Digital Technologies and the Organization Relationship Management Big Data: The Basis for it All The Human Factor in Digital Transformations Risks of Digital Transformation Technology Trends Data and Business Analytics Other Major Trends Preview of Coming Attractions Pathway to Digital Transformation
ITIL® 4 Specialist: High Velocity IT: In-House Training The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included. What You Will Learn At the end of this course, participants will be able to: Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT. Understand the digital product lifecycle in terms of the ITIL operating model. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT. Know how to contribute to achieving value with digital products. Course Introduction Let's Get to Know Each Other Course Learning Objectives Target Audience Characteristics ITIL® 4 Certification Scheme Course Components Course Agenda Module-End Exercises Exam Details Introduction to High-Velocity IT High-Velocity IT Digital Technology Digital Organizations Digital Transformation High-Velocity IT Approaches Relevance of High-Velocity IT Approaches High-Velocity IT Approaches in Detail High-Velocity IT Operating Models Introduction ITIL® Perspective High-Velocity IT Aspects High-Velocity IT Applications ITIL® Building Blocks for High-Velocity IT Digital Product Lifecycle Service Value Streams Four Dimensions of Service Management ITIL® Management Practices High-Velocity IT Culture Key Behavior Patterns ITIL® Guiding Principles Supporting Models and Concepts for Purpose Ethics Design Thinking Supporting Models and Concepts for People Reconstructing for Service Agility Safety Culture Stress Prevention Supporting Models and Concepts for Progress Working in Complex Environments Lean Culture ITIL® Continual Improvement Model High-Velocity IT Objectives and Techniques High-Velocity IT Objectives High-Velocity IT Techniques Techniques for Valuable Investments Prioritization Techniques Minimum Viable Products and Services Product / Service Ownership A/B Testing Techniques for Fast Developments Basic Concepts Related to Fast Development Infrastructure as Code Reviews Continual Business Analysis Continuous Integration / Continuous Delivery (CI/CD) Continuous Testing Kanban Techniques for Resilient Operations Introduction to Resilient Operations Technical Debt Chaos Engineering Definition of Done Version Control Algorithmic IT Operations ChatOps Site Reliability Engineering (SRE) Techniques for Co-created Value Basic Concepts of Co-created Value Service Experience Techniques for Assured Conformance DevOps Audit Defense Toolkit DevSecOpsPeer Review
3Com switches training course description A hands on course covering the product specifics of 3Com switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. What will you learn Install 3Com switches. Use the command line interface and the web based interface to manage 3Com switches. Configure and troubleshoot 3Com switches. Configure and troubleshoot 3Com switches. Perform software upgrades. 3Com switches training course details Who will benefit: Anyone working with 3Com switches. Particularly aimed at engineers and technicians supporting 3Com switches. Prerequisites: None. Duration 2 days 3Com switches training course content Introduction How Ethernet works with hubs, How Ethernet works with switches. Installing 3Com switches. Hands on Building a network with a hub, building a network with a 3Com switch. Basic troubleshooting The 3Com switch range, LEDs, cabling issues, system resets, default settings. Hands on Building a network with multiple 3Com switches. Configuration methods Managed vs. unmanaged switches, Console port access, telnet, web based access, SNMP, saving configurations, NVRAM, switch stacks. Hands on Accessing the switch using the console, IP address configuration, telnet. Console interface Default users, passwords, the menus, menu options, online help, CLI commands. Hands on Setting passwords, displaying the switch configuration. Web based interface Getting started, basic format. Hands on Configuring the switch using the web interface. Port configuration Common port configuration tasks, port aggregation, resilient links. Hands on Configuring ports. STP configuration What is STP? Configuring STP. Hands on Enabling and disabling STP, configuring STP. VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Hands on Setting up VLANS, setting up 802.1Q, Inter VLAN traffic. Housekeeping TFTP, software upgrades Hands on Software upgrade. SNMP SNMP configuration, Transcend, other NMS's. Hands on Using SNMP to manage a 3Com switch, putting it all together: troubleshooting.
Apache training course description A hands on training course covering installation, configuration and management of the Apache web server. What will you learn Install Apache. Configure Apache. Manage Apache. Build static and dynamic web sites with Apache. Secure Apache. Apache training course details Who will benefit: Technical staff working with Apache. Prerequisites: TCP/IP foundation for engineers. UNIX fundamentals Duration 3 days Apache training course contents Installing Apache What is Apache? Apache versions, history, downloading Apache, source distribution, compilation, binary distribution, installation, platform considerations. Hands on Downloading and installing Apache. Controlling the Apache server Running Apache, automatic Apache start, starting, stopping, restarting Apache. Checking Apache status. Hands on Server control. Configuration Serving webpages, setting the document root, applying configuration changes, Configuration files, httpd.conf, syntax, directives, modules, utilities, turning features on/off. Hands on basic Apache configuration. More configuration MIME, URL mapping, content negotiation, indexing, performance tuning. Logging log file content, configuration, log file locations, error logging, browser errors, error page configuration, forbidden index pages. Hands on Log files. Security File permissions, .htaccess, protecting files with passwords, password files, authentication, restricting access by IP address. Secure HTTP HTTPS, installing mod_ssl, certificates, configuring mod_ssl, http and https coexistence Virtual hosts Multiple sites on one server, separate configuration files, IP based, name based, port based, virtual host names, enabling, defining, configuring, aliases, testing, https virtual hosts. Hands on Virtual hosts. Dynamic sites Dynamic sites, CGI, PHP, PERL, CGI programs, example CGI scripts, Apache and CGI, CGI parameters, CGI issues, PHP, mod_php, Perl and Apache, mod_perl, installing mod_perl. Hands on CGI, PHP and Perl with Apache. Modules What are modules, standard modules, loading modules, mod_speling, mod_rewrite, other special purpose modules, URL rewriting, redirection, URL transformation, browser dependent pages. Hands on Working with modules.
Agile Business Consortium Scrum Master® Course: In-House Training This two-day course covers the principles and theory of the Scrum framework and the role of the Scrum Master. IIL is an accredited training organization (ATO) and the course is delivered by accredited trainers. APMG's accreditation processes are respected globally and accredited by UKAS. A Scrum Master is responsible for promoting and supporting Scrum as defined in The Scrum Guide, and also is the leader who serves the Product Owner, the Development Team, and the Organization. Why APMG - Agile Business Consortium Scrum Master® Course and Certification? The course, syllabus, and learning objectives are based on The Scrum Guide - The Definitive Guide to Scrum: The Rules of the Game - created and maintained by Scrum's creators Ken Schwaber and Jeff Sutherland Increased business (non-IT) focus of course and exercises Developed in partnership with Agile Business Consortium - leaders in promoting and enabling business agility Course is highly interactive to encourage collaboration and reinforce learning objectives Candidates can sit the examination at the end of the training course No recertification requirements. APMG Scrum Master certification does not expire. Successful candidates are entitled to free 1-year membership with the Agile Business Consortium Successful candidates can claim a digital badge and share their success online What You Will Learn At the end of this program, you will be able to: Gain a deep understanding of the Scrum Framework - the theory, practices, roles, rules, and values - as defined in The Scrum Guide Understand, in detail, the role of Scrum Master, and how the role interacts with different members of the Scrum Team and other stakeholders Master the Scrum principles to better understand their application when returning to the workplace Understand how to construct an effective development team with an appropriate mix of skills and experience Know how to act as a servant-leader for the Scrum Team, promoting and enabling self-organization to create high-value products. Learn how to facilitate Scrum Events and remove impediments to the Scrum Team's progress Help Scrum Product Owners shape and refine product backlogs to guide early and incremental delivery of valuable products Drive adoption of the Scrum framework for more effective product and solution development, working with stakeholders and other Scrum Masters to improve its effectiveness Day One Scrum Overview Self-Organization Agile Principles Empirical Product Development Scrum Events The Development Team Scrum Roles Day Two The Product Backlog Sprint Planning and Done Sprint Progress Scrum Simulation Growing as a Scrum Master