Name: Emotional intelligence 1 Day Training in Manchester
Price: 595 GBP
Availability: InStock

Manchester 

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Description:

The Cybersecurity Overview course enables you to understand various terms in cyberspace, such as cyber risks, threats, vulnerabilities, risk management, and so on. It reviews the impact of several cybercrimes committed over the past few years citing relevant real life case studies and examples.

The course emphasizes the importance of cybersecurity and provides guidance to senior top management as well as employees on the steps to adopt cybersecurity for an organization. Along with understanding the cybersecurity lifecycle, the course identifies industry standard frameworks and best practices that help an organization to achieve a robust and mature cybersecurity posture.

Course Outline:

CyberCrimes: Concept, Impact and Examples

Basic terminologies
Definition of cybercrimes
What is Crimeware?
Cybercrimes: Main actors and their motives
Why do cybercrimes occur?
When, and where, and how do cybercrimes occur?
Who are targeted by cybercrimes?
How do cybercrimes occur? Anatomy of cyberattacks
Elements involved in a typical cybercrime breach
Consequences of cybercrimes
Real life impacts of cybercrimes with case studies

Cybersecurity in focus

Cybersecurity definition
Benefits of Cybersecurity
CyberSecurity considerations for management
What the Board-of-Directors needs to ask and consider
Cybersecurity lifecycle
Cybersecurity frameworks
NIST Cybersecurity Framework (CSF)
ISO 27001 Cybersecurity Framework
ISO 27032 Cybersecurity Framework
COBIT 5
Cybersecurity best practices and tips for employers and employees
Cybersecurity vs. Cyber Resilience

Appendix A - Cybercrimes and Cybersecurity: Basic Terminologies
Learning Objectives:
Understand cyber risks, threats, vulnerabilities, and risk management.
Understand the impact of cybercrimes with relevant real life case studies/examples.
Understand what is cybersecurity and its relationship with IT Security.
Understand what boards of organizations need to ask and consider for adopting or strengthening cybersecurity in their organizations.
Understand the cybersecurity strategy lifecycle.
Identify industry standard frameworks and best practices that help an organization to achieve a robust and mature cybersecurity posture.
Understand why cybersecurity is not enough today and the necessity of adopting cyber resilience.
Course Agenda:
Day 1
CyberCrimes - Concept, Impact, and Examples
Cybersecurity in focus
Target Audience:
Cybersecurity Overview course is related to the Cybersecurity Foundation course and 
is developed to help business leaders and IT professionals understand and plan 
the adoption of NIST CyberSecurity Framework. For example:

CEO, CIO, CISO and other top management executives
Relevant administrators and IT managers
All employees and individuals of an organization, especially those that are working in the cloud or cyberspace environment

Mangates

Cyber Security Overview 1 Day Training in Manchester

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Bolton

Cyber Security Overview 1 Day Training in Bolton

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Description:

In the competitive construction industry, the need for training is more vital than ever. Organizations that devote resources to professional development are more likely to see higher productivity and greater efficiency. On-the-job training can provide crucial knowledge to perform tasks at hand, but the best professionals constantly seek to learn about new techniques and technologies to improve their performance on-site and in the office.

Our Construction Project Manager Course (PMC) provides project managers the chance to sharpen the skills necessary to work more efficiently, increase productivity, and propel your construction business to the next level. PMC provides the ideal opportunity for project managers to gain crucial knowledge and leadership skills to stay competitive. This program will provide participants with skills they can immediately implement on the job and in the field. Everyone who goes through the program has something to gain over an intense week of workshops, assignments, and team-building activities.

PMC participants experience an interactive program that explores 15 critical areas of project management that seasoned project managers tackle on a daily basis. PMC provides participants with practical solutions to current industry challenges they can take back to immediately impact performance and improve project results.

Learning Objectives: 

Upon successful completion of this course, the learner will be able to:

● Identify the importance of pre-planning and its correlation with a company’s bottom line.
● Discuss the impact of low job site productivity on the project contractor, craftsperson, project owner, and designer.
● Discuss information required to evaluate and select subcontractor and vendor services and material and equipment purchases.
● Identify legal actions, or lack thereof, that can have far-reaching legal consequences for the project manager, their company, and many others.

Course Topics:

Day 1:

1.Project Planning
Importance of pre-planning.
Developing comprehensive project plans.
Correlation between planning and profitability.
Tools and techniques for effective planning.

2.Safety Management
Importance of safety in construction.
Developing and implementing safety plans.
OSHA regulations and compliance.
Risk assessment and mitigation.

3.Construction Productivity
Factors affecting job site productivity.
Techniques to improve productivity.
Measuring and tracking productivity.
Case studies of productivity improvements.

4.Subcontractor & Vendor Management
Evaluating and selecting subcontractors and vendors.
Contract negotiation and management.
Performance monitoring and quality control.
Building and maintaining strong relationships.

5.Critical Path Method (CPM) Scheduling
Basics of CPM scheduling.
Developing and maintaining project schedules.
Identifying and managing critical paths.
Tools and software for scheduling.

Day 2:

1.Claims Management
Types of claims in construction.
Preventing and managing claims.
Documentation and communication strategies.
Dispute resolution methods.

2.Legal Issues & Contract Clauses
Key legal concepts in construction.
Important contract clauses and their implications.
Managing legal risks and liabilities.
Case studies of legal issues in construction.

3.Cost Control
Budgeting and cost estimation.
Tracking and controlling project costs.
Analyzing cost performance.
Techniques for cost reduction.

4.Project Recordkeeping
Importance of accurate recordkeeping.
Types of project records and documentation.
Best practices for maintaining records.
Tools for efficient recordkeeping.

5.Communication
Importance of effective communication.
Strategies for improving communication.
Tools and technologies for communication.
Case studies of communication failures and successes.

6.Time Management
Techniques for effective time management.
Prioritizing tasks and managing deadlines.
Tools for time tracking and management.
Case studies of time management in construction.

7.Problem Solving & Decision Making
Techniques for problem-solving.
Decision-making frameworks.
Analyzing and evaluating options.
Case studies of problem-solving in construction.

8.Innovation
Importance of innovation in construction.
Identifying and implementing new technologies.
Encouraging a culture of innovation.
Case studies of successful innovation.

Conclusion: 

The PMC course aims to equip project managers with the skills and knowledge necessary to excel in the construction industry. By addressing the critical areas of project management, participants will leave the course with practical strategies and tools to enhance their performance and drive their projects to success.
Who Can Attend?
The Construction Project Manager (PMC) 2 Days Training course is designed for:

Project Managers: Experienced project managers looking to enhance their skills and stay updated with the latest industry practices and technologies.
Construction Managers: Individuals responsible for overseeing construction projects who want to improve their management techniques and project outcomes.
Site Supervisors: Supervisors and foremen seeking to gain a deeper understanding of project management principles and practices to better support project managers.
Engineers and Architects: Professionals involved in the planning, design, and execution of construction projects who want to enhance their project management knowledge and skills.
Construction Professionals: Anyone in the construction industry, including estimators, planners, and coordinators, aiming to improve their project management capabilities and advance their careers.
Business Owners and Executives: Owners and executives of construction companies who want to ensure their project managers and teams are well-equipped with the necessary skills to drive project success and business growth.
Aspiring Project Managers: Individuals aspiring to move into project management roles within the construction industry, seeking foundational knowledge and skills to prepare for the transition.
HR and Training Managers: Human resource and training managers responsible for the professional development of their company's construction management teams.
Prerequisites
While there are no strict prerequisites for attending the PMC course, having a basic understanding of construction processes and some experience in construction project management will be beneficial. Participants should come prepared to engage in interactive discussions and practical exercises that require critical thinking and problem-solving skills.
Benefits of Taking the Construction Project Manager (PMC) 2 Days Training Course In-House
1. Customization to Your Needs:
● The course can be tailored to address the specific challenges and requirements of your organization, ensuring the content is relevant and directly applicable to your projects and team dynamics.

2. Convenience and Flexibility:
● Conducting the training in-house eliminates the need for travel, saving time and reducing costs for your employees. It also allows for scheduling flexibility to fit the course around your team's availability.

3. Team Building and Collaboration:
● In-house training fosters a collaborative learning environment, encouraging team building and improved communication among your employees. It provides an opportunity for your team to work together on practical exercises and case studies, strengthening their ability to collaborate effectively on future projects.

4. Immediate Application:
● The skills and knowledge gained during the course can be immediately applied to your current projects, leading to quick improvements in productivity, efficiency, and project outcomes.

5. Cost-Effective:
● In-house training is often more cost-effective than sending multiple employees to external courses. You save on travel and accommodation expenses, and there are often discounts available for group bookings.

6. Consistent Training:
● Ensuring that all relevant team members receive the same high-quality training ensures consistency in the application of project management principles and practices across your organization.

7. Confidentiality:
● In-house training allows your team to discuss sensitive and proprietary information freely without concerns about confidentiality. This can lead to more open discussions and practical problem-solving sessions.

8. Enhanced Engagement:
● Training conducted in a familiar environment can increase engagement and participation. Employees may feel more comfortable and willing to engage in discussions, ask questions, and participate in activities.

9. Long-Term Benefits:
● Investing in in-house training demonstrates your commitment to employee development, which can boost morale, job satisfaction, and retention rates. Employees are more likely to stay with an organization that invests in their professional growth.

10. Direct Access to Trainers:
● Having trainers on-site allows for more personalized interaction, immediate feedback, and the opportunity to address specific concerns or questions that arise during the training.

11. Aligns with Organizational Goals:
● In-house training can be aligned with your organizational goals and strategies, ensuring that the skills and knowledge gained are directly contributing to your company's overall objectives.

12. Follow-Up Support:
● Trainers can offer follow-up support and coaching to ensure that the concepts and techniques learned during the course are successfully implemented in your organization.

13. Increased Productivity:
● With the entire team trained together, there is a reduced learning curve, leading to quicker implementation of new practices and increased productivity.

14. Industry-Relevant Case Studies:
● Trainers can incorporate industry-relevant case studies and examples specific to your organization, making the learning experience more relatable and impactful.

By choosing to conduct the PMC 2 Days Training course in-house, your organization can maximize the benefits of professional development, ensuring that your team is equipped with the essential skills and knowledge to excel in the competitive construction industry.

Construction Management

Project Manager

Construction Project Manager 2 Days Training in Manchester

Construction Project Manager 2 Days Training in Bolton

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Anyone who manages or leads people in  a remote or virtual environment would benefit from the training provided by this Managing a Virtual Team training course materials. The course would suit people managing teams that work from home, on the road, at various locations or any other situation where the team is not based in the same place from day to day.

Course Contents:

Managing Virtual Teams has become a hot topic over the last few years. People are now much more likely to work from home, from their car, at alternative locations, or even on the other side of the world, which means managers might rarely see them.

Consequently, managers that are asked to lead these virtual teams not only face the usual leadership dilemmas, they also have to be able to adapt to these challenges in an environment where the rules have changed.

Managing virtual teams requires a different approach. It means developing new skills, communication methodologies and techniques to get the best out of teams and improve organisational and personal performance.

Perhaps you’ve always had virtual teams and you want to make your managers more effective. Or you want to refocus existing teams by developing your management team skills. Whatever your need, Trainer Bubble provides you with a comprehensive training course on managing a virtual team that will make your life easy.

Why is taking a virtual team training course a good idea?

Well, just imagine if you were better able to:

Inspire your virtual teams, bringing out the best in each and every individual.
Overcome the barriers and isolation that working remotely can cause.
Develop a virtual team that works collaboratively and with the interests of the organisation at heart.
Increase their teams performance through clear goal setting and communication.
Improve the effective use of technology within the organisation.
Develop trusting relationships that ensure the team works towards common goals.
Keep their teams happy and reduce staff turnaround.

Ultimately this training allows you to nurture a virtual team that is more motivated, inspired and productive. You need to know that your managers can effectively lead remote workers and now you have the training to do it.

This training will provide you with the tools and techniques to overcome the challenges of a virtual manager. They will be provided with practical tips to help you lead effectively, communicate successfully and consequently increase the performance of your virtual or remote team.

Course Topics:

What is a Virtual Team? – Providing the scope and broad definitions of various situations that constitute managing a virtual or remote team.

Benefits and Challenges – Identifying the benefits and challenges that face a manager of a virtual team and suggesting the mindset that a virtual manager needs to develop.

Competencies and Skills – Establishing the competencies and skills of a virtual manager and acknowledging where there may be development opportunities.

Virtual Team Case Study, Part One – The first part of a case study that follows Steve on his virtual team management journey. What challenges and opportunities are there for Steve with his new team?

Building a Virtual Team – What does a virtual team require from their manager to be a success and what ground rules should be set?

Virtual Team Case Study, Part Two – How should Steve set up his initial meeting with his team? What should be included and how should he approach this?

Working on Trust – What traits build trust in a virtual team and how can the participants demonstrate this with their teams?

Using Technology Effectively – Reviewing the tools available to the virtual manager and knowing which tool is better to use for each situation.

Virtual Team Case Study, Part Three – How can Steve resolve the challenges that he is facing with his virtual team? What should he do and how could he have avoided them in the first place?

Communication Skills – What is the best practice of communication with a virtual team and how can we ensure our communication approach is effective?

Feedback Skills – Understanding the purpose and guiding principles of feedback and developing an approach to feedback preparation.

Virtual Team Case Study, Part Four – What can Steve do to resolve the problem of a poorly performing virtual employee? How could he have avoided the problem in the first place?

Managing Performance from a Distance – How to monitor virtual work, set goals and provide effective reviews without micromanaging or losing control of the team.

Session Recap – An activity review of the core elements of the training course ready to feed into the personal action plan.

Course Feature:

At the end of this managing a virtual team training, you will be able to:

Understand and develop the skills required to effectively manage a virtual team
Build engagement and trust with members of their virtual team
Effectively use technology and tools to support communication within the team
Improve their communication and feedback approach with your virtual team
Track progress and performance management of team members to achieve success

Certification:

Once after the training you receive course completion certificate from Mangates.

Who can Attend?

Anyone who is interested in learning Managing Virtual Team Skills.

Managing a Virtual Team Skills 1 Day Training in Manchester

Managing a Virtual Team 1 Day Training in Manchester

Managing a Virtual Team Skills 1 Day Training in Bolton

Managing a Virtual Team 1 Day Training in Bolton

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. The participants will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.
Our Train-The-Trainer workshop will provide the participants the skills to help them deliver engaging and compelling workshops. Skills such as facilitating needs analyses, and managing tough topics will give your trainees what they require to become a trainer themselves.

Learning Objectives:

Plan and organize professional presentations
Develop your own natural and relaxed communication style
Learn to sell your ideas with clarity and force that inspires others
Create an open, inclusive and stimulating learning environment
Approach challenges in a way that leads to victories and success for participants
Coach and develop participants to empower them and lead them to continuous improvement

Agenda:

Module One: Understanding Training and Facilitation
What is Training?
What is Facilitation?
Identifying Appropriate Situations for Each

Module Two: Gathering Materials
Identifying Participant’s Needs
Reviewing the Materials
Identifying and Resolving Gaps

Module Three: Creating a Lesson Plan
Planning for the Basics
Adding Slack Time
Creating a Plan B
A Take-Home Template

Module Four: Choosing Activities
Types of Activities
Creating a Tickle Trunk
What To Do When Games Go Wrong

Module Five: Preparing for the Workshop
Creating a Materials List
Gathering Participant Information
Setting up the Physical Location

Module Six: Getting off on the Right Foot
Greeting Participants
Being Prepared
Using Icebreakers

Module Seven: Delivery Tips and Tricks
Using Visual Aids
Creating Supporting Materials
Gauging When It's Time For A Break

Module Eight: Keeping it Interactive
Encouraging Discussion
Using Group Work
The Power of Post-It Notes

Module Nine: Dealing with Difficult Participants
The Ground Rules
Challenges and Solutions
Handling Interruptions

Module Ten: Tackling Tough Topics
Tough Stuff to Watch Out For
Adjusting Your Material for a Sensitive Issue
Dealing with Sensitive Issues in the Workshop

Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Target Audience:

Anybody who is interested in learning Train-The-Trainer Skills.

Train-The-Trainer 1 Day Training in Manchester 


Train-The-Trainer 1 Day Training in Bolton

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.
Target Audience:
Anybody who is interested in learning Conflict Management Skills

Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How Will You Benefit?
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Agenda:
Science behind workplace conflicts
Understanding Human Behavior
Different Personality Types
Conflict Management Styles
Conflict Management Strategies
Workplace Conflicts
Conflict Resolution Agreements
Working with difficult people
Relationship and reputation management
Certification:
Once after the training we will provide you with the course completion certificate.

Conflict Management

Conflict Management 1 Day Training in Manchester

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in Manchester

Emotional intelligence 1 Day Training in Manchester

Chelmsford

Stratford

This one-day course is a must for anyone considering or already working within a construction or civil engineering environment. This course provides Health and Safety awareness and is endorsed by Build UK as a standard training for all operatives on site.
Aims
To give a clear understanding of Regulations & Legislation that applies to construction work and is an ideal refresher for any operative that has previously completed training in Health & Safety.
Course Content
• Accident prevention
• Health & Safety law
• Control and management of the site and your how your role fits in with this
• Risk assessments and method statements
• Performing safely on site
• Reporting unsafe acts to prevent an accident
• Individual & employee responsibilities
• What to do if you think anyone’s Health and Safety is being put at risk
Assessment
At the end of this course, all delegates will have a clear understanding of the requirements of Health and Safety Legislation and their responsibilities to comply with them.
Candidates will need to complete a multiple-choice exam at the end of the CITB course. They will also need to engage and interact with others throughout the day.
Certificate
This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all operatives. The certificate is part of CSCS Green Card requirements.
To remain certified in this area, you will need to retake the course before the expiry date or have completed an NVQ2 or higher in your skills set.
Instructions
Please note all Health & Safety Awareness courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Health & Safety Awareness (for Green CSCS)

General Admission

What if, in just three weeks, you could feel more energised as a leader while giving your team the tools to truly thrive?

The Wellbeing Ambassador Programme helps you lead wellbeing with purpose, clarity, and practical strategies that are grounded in positive psychology.

Imagine:
Feeling more energised and resilient, both personally and professionally.
Leading with authenticity, leveraging your strengths to inspire and engage your team.
Creating a culture where wellbeing is not just a buzzword, but a lived reality.

This transformative live course, delivered over three impactful weeks, will support you to become a catalyst for positive change in your organisation.

Book your place


Programme Overview:
Module 1: Personal Wellbeing - Recharge Your Leadership (2 hours) 
Discover evidence-based strategies to optimise your physical, emotional, and psychological wellbeing.
Learn practical techniques to manage stress, enhance resilience, and cultivate a positive mindset.

Module 2: Strengths-Based Leading - Amplify Engagement & Performance (2 hours) 
Identify and leverage your unique strengths to maximise your leadership impact.
Learn how to foster a strengths-based culture that empowers your team to excel.

Module 3: Leading Wellbeing Initiatives - Build a Thriving Team (2 hours) 
Develop practical strategies to implement effective wellbeing initiatives within your team.
Learn how to create a sustainable culture of wellbeing that promotes long-term success.

Reflective Practices: Between each module, you'll engage in guided reflective exercises to solidify your learning and apply it directly to your leadership role.

🌿 Only 10 spots available - Join the May Cohort




Testimonials
“An excellent training in a vital area of leadership. I feel better able to improve my own wellbeing and that of my team in a genuine, sustainable way.”

— Debs Wright, Wing Commander, RAF
“The Goldcrest Wellbeing Ambassador Programme is a real treasure map for companies focused on results, innovation and wellbeing.”

— Eleonora Saladino, Organisational Positive Psychologist



What Makes this Programme Different:

The REST & RISE™ Methodology: Our unique framework provides practical, actionable tools you can implement immediately.

Wellbeing Ambassador Training: Become a champion for wellbeing within your organisation, creating a ripple effect of positive change.

Actionable Transformation: We bridge the gap between theory and practice, empowering you to translate wellbeing concepts into tangible leadership strategies.

Live, Interactive Sessions: Learn in real-time with expert guidance and connect with a community of like-minded leaders.


What You’ll Walk Away With:
A complete toolkit to lead wellbeing confidently and sustainably.
3 live, interactive training sessions (2 hours each) 
Digital Course Handbook + Thrive Toolkit 
Reflective practices to embed your learning 
Certificate of Completion 
Digital badge as a Wellbeing Ambassador

✨ This is the final cohort before summer. Secure your place today.





“I created this programme to help leaders move beyond wellbeing ‘quick-fixes’ and into something truly sustainable. If you’re looking to make a real difference in your organisation, I’d love to support you on that journey.”

Clare Martin, Founder of the Wellbeing Ambassador Programme and owner of Goldcrest Training







Clare Martin

The Wellbeing Ambassador Programme is our comprehensive wellbeing training for leaders. It is based on evidence-based positive psychology research to help those who lead others to confidently support wellbeing.

Wellbeing Ambassador Programme

Celebrating Connection and Community

This week, we’re bringing together two powerful themes—Connection and Community—to spotlight what makes our workplace not just a place to grow, but a place to belong.
As part of Learning at Work Week, we're celebrating Connection—how learning brings us together, sparks new ideas, and strengthens our ability to collaborate and grow.

At the same time, during Mental Health Awareness Week, we’re focusing on Community—recognizing that the support we offer each other plays a vital role in our wellbeing.
This special session, Understanding Burnout and Avoiding Stress, will explore how we can recognize early signs of burnout, manage stress effectively, and support both ourselves and our colleagues.

Both themes remind us that we thrive when we learn together, support one another, and create a culture where everyone feels seen, heard, and valued. Whether it's through a shared learning moment or a simple check-in, every connection builds a stronger, healthier community.

Session Details:
Date: Friday 16th May
Time: 10am-11am
Location: Virtual

All employees are encouraged to attend and take this opportunity to reflect, reconnect, and invest in their wellbeing.

Biogen Booking System

Connection and Community Webinar

Each week on Zoom, you will meet with others who are dating and share the same desire to date in a healthy, informed way. Rachel will give a short talk, lead you in some reflective activities to improve your dating life, and answer your burning questions about dating. As you get to know each other, you'll learn from and support each other too. The course aims to enable you to enjoy healthier, intentional and more empowered dating experiences.
The six week dating programme involves various activities, exercises and assessments, should be fun as well as challenging, and is supported by Rachel’s Dating Workbook (which you will need to buy) and various handouts.
Outline
Session 1: Celebrating yourself 
Aims:
To think about why you are dating and what you want from it
To feel good about yourself and give off the right vibe
To identify your strengths, values, goals
To understand your relationship with yourself
To apply this to your dating profile, online messaging and real-life conversations
To answer the questions "What do you like about yourself?" and "Tell me about yourself" on a date
Session 2: What are your relationship needs? 
Aims:
To explore different models of dating and relationships
To be selective and have high expectations
To believe you deserve to be treated well
To explore and articulate your relationship needs
To distinguish between essentials and desirables
To learn about red and green flags
Session 3: The psychology of online dating 
Aims:
To learn about the costs and benefits of online dating
To compare the efficiency and processes of online and real-life/organic dating
To gain some insight into the psychological processes underlying people’s behaviour when online dating
To understand and challenge the effects of prejudice and discrimination in online dating
To become informed about the statistics of who is dating in the UK
To explore the best dating apps for you
Session 4: Dating profiles and messaging
Aims:
Get support from each other about your current dating situation
Get feedback on your dating profile
Discuss messaging scenarios
Learn about what research shows works best in messaging
Get feedback on your messages
Discuss various hypothetical messaging situations
To be discerning about fake profiles and scammers
To move from messages to dates with the right people
Session 5: Forming a connection on a date
Aims:
To enjoy your dates more and reduce date anxiety
To use the date effectively to find out key information
To build a connection and create warmth and chemistry
To get down to a deeper level
To create a personalised bank of questions and topics of conversation for dates


Session 6: Dating etiquette and communicating your needs
Aims:
To use and interpret non-verbal communication on dates
To get second dates with the right people
How to decide if you want another date
To make sense of dates that don’t work out
To communicate about intimacy, sexual health, hygiene, COVID safety
To discuss how the first ten dates should look:
How and when do I suggest a second date?
How often should we message in between dates?
How often should we see each other?
How do I cope with insecurity and uncertainty?
When should we discuss exclusivity?
When should I stay the night?
How long should the dates last?
How do I end things?
When does dating turn into a relationship?
When do I use the L word?
Please note that the price of the course will have a 5% platform fee added on at check-out.
What previous participant said about the course:
"For me, coaching with Rachel has been literally life-changing. When I first contacted Rachel I only expected to find out if dating was viable for someone as socially anxious as me and maybe a little help with my dating profile. What ended up happening transformed not just my beliefs about romantic relationships but about myself, emotions and all my other relationships. And throughout I have found her to be unceasingly gentle, patient and kind.
If a past version of myself read the above it would probably put him off. I would tell him: Rachel will not judge those parts of you that you might be a bit embarrassed about, and not only is she a lovely, friendly person, she is also as evidence-based as a dating coach can get. The worst thing that could happen is you lose a bit of time and money. But the best thing could be that she helps you find someone to spend the rest of your life with. So, if you’re thinking about contacting Rachel, stop procrastinating and go for it!” (Nick, 29)
"I really enjoyed the course. There were plenty of questions and purposeful advice that helped me to reflect on how I approached dates." (Simon, 35)
"I've really enjoyed attending this workshop. Every session has been thought provoking and I have really enjoyed the discussions and the many different perspectives and experiences discussed. The environment felt warm and inviting which allowed me to be vulnerable. Rachel's warm personality was a great help especially in the beginning stages of getting to know everyone. Rachel was very insightful. If you don't know where to begin in the dating world, this workshop is for you." (Lisa, 37) 
"I've learned a lot from Rachel's workshop and it's been great to have a safe and supportive space to talk about some of my challenges in dating. Rachel's a very empathetic and open dating coach. I'd recommend this workshop for anyone looking for a top level introduction to improving their dating habits and prospects." (Isioma, 41)
"Having already had a few 1:1 dating coaching sessions with Rachel, I was keen to take part in the group course in order to have more interaction with others who have also been struggling on this journey and learning from their experiences. I realised that the group sessions would also have a slightly different approach to the 1:1s and thought this could be beneficial to me. I really enjoyed the group course! Rachel's extensive knowledge, from her coaching and research, is evident in the sessions. They were carefully planned and developed but also she managed to personalise them and respond to slightly more individual needs or questions within the group once the sessions were under way. Rachel provided good materials to download as part of the course, in addition to the use of her 'Dating Workbook' as part of the tools for the sessions. I have found these very helpful and the Dating Workbook is great for both guided and independent use. The topics covered in both the group sessions and the Workbook are helpful and it has been good to remind myself about 'who I am', in order to be able to put that forward to potential dates - especially as I feel I am quite a different person now that I am almost 20 years older than when I last dated! Equally useful for me has been working out my 'deal-breakers' and 'deal-makers' to help me be more focussed and intentional with my dates. I look forward to putting these tools and experiences into practice, as well as the sessions from Part 2 of the course, on my next dates and using the Workbook to reflect on how I am progressing towards finding my next relationship. Thank you, Rachel, for all your guidance and support!" (Zosia, 46)
"I have been attending Rachel’s seminars since 2017. Healthy Dating though was my first course. I like that Rachel blends academic knowledge and practical skills in her teaching, whilst also drawing upon learners’ own experiences. There are a number of resources shared and (optional) homework. Even though I consider myself to be quite well versed when it comes to contemporary dating and relationship skills, I still enjoyed the course and learnt some new things." (Richard, 47)
"I thoroughly enjoyed the healthy dating sessions. Initially I was slightly apprehensive as I am quite shy and introverted, however the sessions were very relaxed. Each session offered the opportunity to ask questions and discuss topics with other course members, although there is no pressure to do so. After each session homework was set to help reflect on what we had learnt. As a result I feel more empowered and confident as I start dating again." (Joe, 47) 
"It’s been good to challenge myself to do a course that involves opening up a bit about things I’d tend to keep hidden and not discuss. Definitely ‘outside my comfort zone’ discussing feelings and experiences of dating. But it’s been good to share experiences with others in a supportive atmosphere. The course contents is comprehensive and well-structured and there's no pressure to contribute any more than you feel comfortable." (Pete, 58)
"This kind of group was a real find. I found the mini-course very helpful by giving me space to think about important dating questions. The guys in the group were great. They were willing to share their experiences and wisdom and hearing from such nice open people in the same boat as me was very therapeutic and helpful. Rachel is a very organized, informative, involved, and gentle mediator and a very wise, informed, empathic guide. Many thanks, Rachel!" (Sarah, 67)

Rachel New Dating and Relationships Coach

Social Skills

Dating

Psychology

Coaching

Relationships

Do you want your dating to be an enjoyable and empowered experience? Would you like to develop a healthier, more intentional approach to dating? Sign up to Rachel's eight week course and get the tools you need to become more resilient and understand the psychological processes going on with dating.

Healthy Dating

Healthy Dating Six Week Programme

Why Video is Essential For Business
This interactive workshop is your key to mastering the art of creating impactful and high-quality video content tailored for your business needs.

What You Will Learn:
Get hands-on with the key skills for impactful video production:
Video Dynamics: Understand what makes visuals engaging and effective.
Essential Equipment: Choose the right equipment for your needs.
Planning Perfection: Set the stage for a smooth and successful shoot.
Framing Fundamentals: Compose shots that tell a story.
Audio & its Importance: Capture clear and professional sound.
Lighting Mastery: Master techniques for beautiful visuals.
On-Camera Confidence: Deliver your message with poise and presence.
Directing for Impact: Get the best performances from others.
Cutaway Creativity: Enhance your storytelling with strategic cuts.
Shoot Savvy: Plan efficient and productive filming sessions.
Who Should Take This Workshop?
This workshop is ideal for business owners, entrepreneurs, and marketing professionals who want to incorporate video into their marketing strategies but lack prior video experience.
Workshop Prerequisites:
A basic understanding of computers and the internet
A willingness to learn and practice new skills
Workshop Format:
This workshop is delivered online on Zoom.
Workshop Duration:
This workshop has been broken down into three sessions and runs over three weeks. Each session is run on a Friday from 12 to 2 PM so there is no information overload. You will receive a recording of each session on completion so that you can review the work at your leisure.
Don't miss out on this opportunity to empower your business with the power of creating videos. Enrol in our ‘Creating Videos With Your Phone’ workshop today and start creating captivating videos that drive engagement, boost conversions, and elevate your business to new heights of success.
If you would like to find out more about creating and using video in your business then feel free to book a 121 with us.
You might also want to consider joining our 'Video Creators Club' which has everything that you need to get started using video in your business.

Clockwork Eye Video

Photography & Video

Video

Video Marketing

Video Creation

Mobile Video Production

Film & Video

Video Design

Videography

Video Production

Video Editing

Video & Mobile Marketing

Learn to craft top-notch videos for your business using your mobile phone in this interactive workshop. Enhance marketing, visibility, and attract more clients through video. All-in-one workshop for diving into the world of business videos. #VideoCreation #BusinessBoost

Creating Video For Business (Interactive Workshop)

This groups support people who are relatives, friends and others supporting people with hoarding behaviour.  Please register to receive the link which will be forwarded the Monday prior to the scheduled date.

HoardingUK

This groups support people who live with or are related to people with hoarding behaviours.

Hoarding Support Group for Families, Friends and others providing support.

Personal development groups for practitioners with B&aacute;rbara GodoyA playground for therapists to expand our perception to metaphor, as a way to connect directly with the experience of the other, guided by folklore and fairytales. "Supportive, thought-provoking, emancipating, grounding"<table style="width: 100%; border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;" fr-original-style="width: 100%;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Tuesday Evenings Group&nbsp;6 pm to 7.15 pm&nbsp;(UK Time)</td><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Friday Lunchtime Group 12.30 pm to 1.45 pm(UK time)</td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Term One: 21 and 28 January 4, 11, 18 and 25 February 4, 11, 18 and 25 MarchTerm Two: 6, 13, 20 and 27 May 3, 10, 17 and 24 June 1 and 8 JulyTerm Three: 23 and 30 September 7, 14, 21 and 28 October 4, 11, 18 and 25 November</td><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Term One: 24 and 31 January 7, 14, 21, 28 February 7, 14, 21 and 28 MarchTerm Two: 2, 9, 16, 23 and 30 May 6, 13, 20 and 27 June 4 JulyTerm Three: 26 September 3, 10, 17, 24 and 31 October 7, 14, 21 and 28 November</td></tr></tbody></table> Venue: Online (Zoom) Fee:&nbsp;&pound;350&nbsp;per term or&nbsp;&pound;900&nbsp;the whole yearB&aacute;rbara Godoy&nbsp;M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP &amp; UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetB&aacute;rbara&rsquo;s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent&rsquo;s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. B&aacute;rbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: &ldquo;Experiences&rdquo; to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work. <img src="https://images.cademy.co.uk/d34b3e28-5501-46b2-9009-97ed10d2e273/f0370d38-60f2-46d6-bd42-11b15afedfae/original.jpeg" style="width: 446px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 446px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"> Organized by: <img src="https://images.cademy.co.uk/d34b3e28-5501-46b2-9009-97ed10d2e273/376c7e35-cd6e-46a0-9b64-dee8373e64c4/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Personal development groups for practitioners with Bárbara Godoy
A playground for therapists to expand our perception to metaphor, as a way to connect directly with the experience of the other, guided by folklore and fairytales. "Supportive, thought-provoking, emancipating, grounding"
Tuesday Evenings Group 6 pm to 7.15 pm 
(UK Time)	Friday Lunchtime Group 12.30 pm to 1.45 pm
(UK time)
Spring Term Phase One - 2025
22 and 29 April
6, 13, 20 and 27 May
3, 10, 17 and 24 June
Autumn Term Phase Two - 2025
23 and 30 September
7, 14, 21 and 28 October
4, 11, 18 and 25 November
Winter Term Phase Three - 2026
20 and 27 January
3, 10, 17 and 24 February
3, 10, 17 and 24 March	Winter Term Phase One - 2025
24 and 31 January
7, 14, 21, 28 February
7, 14, 21 and 28 March
Spring Term Phase Two - 2025
25 April
2, 9, 16, 23 and 30 May
6, 13, 20 and 27 June
Autumn Term Phase Three - 2025
26 September
3, 10, 17, 24 and 31 October
7, 14, 21 and 28 November


Venue: Online (Zoom)
Fee: £350 per term or £900 the whole year
Bárbara Godoy M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP & UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetBárbara’s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent’s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. Bárbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: “Experiences” to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work.





Organized by:






Therapy Harley Street

Unlocking Our-Selves 2025: "Away With the Fairies"

Full year

One Term

Droitwich Spa

Southampton

Portsmouth

Rotherham

Manchester

Leeds

Bingley

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Berkshire

Bedford

Liverpool 

Swansea

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages: Enhanced Reflective Practice:&nbsp;Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work. Continuous Learning:&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development. Emotional Support:&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work. Feedback and Validation:&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice. Ethical Guidance:&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations. Networking and Collaboration:&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice. Professional Accountability:&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.
Friday peer supervision and practice:* 
Join Zoom Meeting
https://us02web.zoom.us/j/82126559112?pwd=lOsloH5uxTEfYswtgAW0sRzCXg2iv0.1
Meeting ID: 821 2655 9112
Passcode: 086596

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Professional Development

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

Bournemouth

Our Virtual (via Zoom) course provide the same high-quality tuition as our classroom-based sessions. Quarterly meetings will take place at the Academy



Dental Nursing Diploma with National Examining Board for Dental Nurses (NEBDN) is an internationally recognised qualification that will allow you to work as a Dental Nurse in hospitals, NHS and private dental practices.

Successful completion of Dental Nursing Diploma course will enable you to register as a Dental Care Professional with the General Dental Council (GDC) and practice as a qualified Dental Nurse.


Discover the exciting world of dental nursing and be a part of a growing field that offers endless opportunities for growth and development.
How will you learn?
In addition to our traditional class-based tuition, we also offer Virtual (via Zoom) Learning courses to cater to different learning preferences. Our Virtual Learning courses provide the same high-quality tuition as our classroom-based sessions. To participate, you will need a laptop, PC, smart phone or tablet with a built-in or external camera and microphone. From the comfort of your own home, you will have the opportunity to communicate with your tutor and classmates through video chat, using your phone or computer camera. This allows for seamless interaction, discussions, and collaborative learning.

Quarterly meetings at the Academy
To ensure a well-rounded learning experience, you will be required to attend face-to-face lessons at the Academy on a quarterly basis, which means every three months. These sessions serve several important purposes:

Practical Units: Some aspects of the course require hands-on practical training. The face-to-face lessons will cover these practical units, allowing you to gain valuable experience and apply the knowledge you have acquired during the virtual learning sessions.

Tests and Mock Exams: These assessments are important for evaluating your progress, identifying areas for improvement, and preparing you for the final exams. The Academy will provide a controlled and supervised environment to ensure the integrity and fairness of these assessments.
Attending quarterly face-to-face lessons provides a balanced approach to your learning journey. It combines the convenience and flexibility of virtual learning with the benefits of in-person interactions, practical training, and assessments. By participating in these sessions, you will have the opportunity to reinforce your knowledge, receive personalized feedback, and build a stronger connection with your tutor and classmates.
The Academy is dedicated to supporting your growth and success in dental nursing field, and the face-to-face lessons are an integral part of that commitment.



Being a Dental Nurse can be an exciting and fulfilling career that allows you to make a positive impact on people’s lives while enjoying a variety of work and opportunities to learn and grow. You’ll get to work with an amazing dental team and get to know patients, helping them to feel at ease and comfortable during their visit. You’ll be the one behind the scene making sure everything runs smoothly, and you’ll be the one that patients will turn to for assistance. You’ll also get to be a part of the latest advancements in dental technology and treatment. And on top of all that, you get to have a flexible schedule and a good earning potential, with the potential to advance in your career. All in all, being a dental nurse is one of the most exciting and fulfilling career that you can have, and you’ll get to leave work every day knowing you’ve made a real difference in the lives of others.


The course is delivered by Team of Dental Professionals who are examiners, dentists and experienced Dental tutors with years of experience in teaching Dentistry.
Dental Nurses are involved in a wide range of procedures, from routine check-ups to complex surgeries, which can make the job interesting and varied.

Patient-centered care: Dental Nurses have a direct impact on the patient’s experience and can make a positive difference in people’s lives by providing them with quality care.

Professional development: Dental Nurses have the opportunity to continue their education and expand their skills, leading to advancement and new opportunities in the field.
No previous experience required – we will teach you from A to Z.
Do you need a job?
Yes, you will have 3 months’ time from the start of your course to find a placement.
The Academy provides a list of Private and NHS Dental Surgeries, who are regularly contacting us when looking for more Trainee Dental Nurses, so you can contact them directly as a registered student at the Academy. This is a paid job, unless you would like to work voluntary for personal reasons. We also provide a reference letter to the employee in case you need it.
The course is ideal for you if:
You are looking for a qualification that leads to employment
You intend to participate within dentistry and make a positive contribution to the dental health
You wish to learn how to maintain high standards of hygiene, cleanliness, health & safety
You enjoy interacting with multidisciplinary team and different people


The curriculum is based on the GDC (General Dental Council) registration requirements for dental nurses. It sets out the knowledge, skills and behavioural requirements that should be developed and demonstrated. These are set out in terms of professional competencies, with the assessment method clearly outlined (e.g. how the skills and knowledge will be assessed in the final examinations – via written questions such as multiple choice (MCQ) or extended matching questions (EMQ) or via Objective Structured Clinical Examinations – OSCEs). We are proud to announce that our Dental Nursing students has the highest examination pass rate in OSCE examinations!
Free services– workshops, mock exams, eRoE marking and internal moderation.


Earn while you learn could be another benefit for doing this course. We provide a list of Private Surgeries who have been working with us for the last 14 years and looking to recruit more Trainee Dental Nurses.
Working together – At our Dental Department, we prioritise working together with our learners every step of the way. We firmly believe in providing unwavering support, equipping you with the necessary tools, skills, and assistance to ensure your success. We take immense pride in the achievements of our students, with a long list of graduates boasting remarkable success stories. Our commitment to your success serves as the foundation for our own accomplishments
What Can You Expect to Earn as a Dental Nurse? Compared to other caring professions, Dental Nursing is well paid and offers plenty of opportunity for continued training and development. This is great for those looking on a the long-term plan for their career and those who wish to work their way up the ladder through continued learning, experience & hard work. Trainee Dental Nurse salary for standard working week will be around £23,000 per annum. Average wage for a qualified Dental Nurses between £40,417 to £42,350 p.a.
When are the exams?
There are two exams:
1. Multiple choice theory exam. November and March.
2. Practical exam. January and June. 
Record of Experience (eROE)
To be eligible to sit your first exam, you have to complete your electronic Record of Experience (eROE). The eROE has to be submitted to your tutor by 31st Jan for March exam, and 31st August for November exam. 
London Waterloo Academy supports Mouth Cancer Research Foundation and encouraging learners to raise the awareness and participate in annual 10k walk.



Study mode – virtual (via Zoom) live stream lessons combined with a quarterly meetings Saturday/Sunday at the Academy
Duration – 1 year (part time)
Virtual (via Zoom) classes – once a week
Quarterly meetings at the Academy – date are discussed with the group in advance
Next Intake/start dates (please choose one for your course to start):
21 September 2024, Saturday classes from 9am to 11am
Registration fee – £300 (includes: administration, workshops, mock exams, RoE marking, internal moderation of RoE)
Tuition Fees – £1,400 (we offer payment plan, and accept instalments)
Exam fee – £510 will be charged at the point of candidate registration with NEBDN
One day introduction course – for those who are considering/not sure whether to step up into the Dental Industry £50.00
Call us +44 (0) 7484 014980 or email to info@waterlooacademy.co.uk or Facebook – London Waterloo Academy
Office location: The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk))

731 Other courses in Littleborough

Cyber Security Overview 1 Day Training in Manchester

By Mangates

Cyber Security Overview 1 Day Training in Bolton

By Mangates

Construction Project Manager 2 Days Training in Manchester

By Mangates

Construction Project Manager 2 Days Training in Bolton

By Mangates

Managing a Virtual Team 1 Day Training in Manchester

By Mangates

Managing a Virtual Team 1 Day Training in Bolton

By Mangates

Train-The-Trainer 1 Day Training in Manchester

By Mangates

Train-The-Trainer 1 Day Training in Bolton

By Mangates

Conflict Management 1 Day Training in Manchester

By Mangates

Emotional intelligence 1 Day Training in Manchester

By Mangates

Search By Location