What important conversations are your team members avoiding? Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust. But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise. Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue. Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics. Who Should Attend? This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue. We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon. In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by: Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation Responding to emotional reactions using the skills: Pause, Don’t Panic Observe, Don’t Judge Ask, Don’t Assume Outcomes This module will help participants: Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs. Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track. Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.
Did you know that 30.7 million working days were lost due to work-related illnesses and workplace injury in 2017/18? It is an employer’s duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training to employees to allow them to work in a way that does not put themselves or others at risk. The QA Level 2 Award in Health and Safety in the Workplace (RQF) is ideal for all employees, as it helps candidates develop a greater understanding of health and safety issues and the role that everyone plays in maintaining a safe working environment. What’s more, with subjects covered in just 1 day, this regulated and nationally recognised qualification is the ideal way for organisations to improve health and safety awareness, whilst minimising disruption to everyday business operations!
The course is designed to help improve your understanding of the legal requirements, the theoretical and practical principles for both the initial verification and certification of an electrical installation, further your knowledge and practical skills in the testing and inspection of a range of existing electrical installations, and help improve your understanding of the legal requirements, the theoretical and practical principles for the periodic inspect and testing and certification of an electrical installation.
Learn to crochet from how to hold the hook, to how to use patterns and charts in just 6 x 2 hour sessions
Our workshop packages are perfect for groups looking for an alternative activity to take part in as part of a corporate event, team building exercise, stag or hen do, birthday party, Christmas party or any other occasion you’d like to embellish with a unique creative spin. Below is a list of ‘off the shelf’ workshops and packages we currently offer however each of these can be customised to suit your needs. So if you like the look of tie due but also want to give t-shirt printing a go drop us an email and we’ll do our best to make it happen. Similarly if you’d like any of these experiences to come to you please get in touch as a selection of our equipment is portable. Booking a workshop as a group would give you a discount price as well. If you are more than 5 people, you can get it from 50£ per person (regular price 75£) for our usual 6h workshop. We also offer short courses (2/3 hours) for 25£ per person. - TSHIRT PRINTING WORKSHOP - PAPER PRINTING WORKSHOP - FABRIC PRINTING WORKSHOP Email hello@3rdrailprintspace.co.uk for a quote.
The one-day Emergency First Aid at Work qualification will teach you how to deal with emergency situations, administer general first aid treatment and is designed for people who wish to be appointed as a designated first aider in the workplace. The course is ideal for those that are required to hold a first aid qualification but don’t require the more comprehensive First Aid at Work qualification, and covers all the main workplace first aid situations you may need to deal with, including: managing an unresponsive casualty, CPR, choking, shock, bleeding and wounds, along with other minor injuries.
This course presents an approach for dealing with security and privacy throughout the entire software development lifecycle. You will learn about vulnerabilities that undermine security, and how to identify and remediate them in your own projects.
This manual handling course is for businesses who have workers who are exposed to the dangers of manual handling. This course will fulfil requirements set out by the HSE to train staff on how to correctly handle items whilst lifting, pushing and pulling.