670 Other courses in Bridport

Overview Understand the role of corporate structure, dividends and equity indices in equity markets. Become familiar with the building blocks of repos / stock lending, futures and forwards – and how to use these products. Understand how to price, and risk manage equity swaps and dividend swaps. Gain experience in their uses in trading, corporate finance and portfolio management. Learn how to price equity options and the features that make them different from other asset classes, explore how to use these products for taking equity risk, yield enhancement and portfolio protection. Understand strategies designed to trade / hedge volatility using options. Who the course is for Risk management Finance Sales and trading Treasury Technology Financial Engineering Course Content To learn more about the day by day course content please request a brochure To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

This Tableau Desktop Training intermediate course is designed for the professional who has a solid foundation with Tableau and is looking to take it to the next level. For Private options, online or in-person, please send us details of your requirements: This Tableau Desktop training intermediate course is designed for the professional who has a solid foundation with Tableau and is looking to take it to the next level. Attendees should have a good understanding of the fundamental concepts of building Tableau worksheets and dashboards typically achieved from having attended our Tableau Desktop Foundation Course. At the end of this course you will be able to communicate insights more effectively, enabling your organisation to make better decisions, quickly. The Tableau Desktop Analyst training course is aimed at people who are used to working with MS Excel or other Business Intelligence tools and who have preferably been using Tableau already for basic reporting. The course is split into 3 phases and 9 modules: Phase 1: AMPLIFY MODULE 1: CHECK ABILITIES Revision – What I Should Know What is possibleHow does Tableau deal with dataKnow your way aroundHow do we format chartsHow Tableau deals with datesCharts that compare multiple measuresCreating Tables MODULE 2: COMBINE DATA Relationships Joining Tables – Join Types, Joining tables within the same database, cross database joins, join calculations Blending – How to create a blend with common fields, Custom defined Field relationships and mismatched element names, Calculated fields in blended data sources Unions – Manual Unions and mismatched columns, Wildcard unions Data Extracts – Creating & Editing Data extracts MODULE 3: ADVANCED CALCULATIONS Row Level v Aggregations Aggregating dimensions in calculations Changing the Level of Detail (LOD) of calculations – What, Why, How Adding Table Calculations Phase 2: ANALYSE MODULE 4: EXPAND APPLICATION Making things dynamic with parameters Sets Trend Lines How do we format charts Forecasting MODULE 5: ADVANCED MAPPING Using your own images for spatial analysis Mapping with Spatial files MODULE 6: DATA COMPARISONS Advanced Charts Bar in Bar charts Bullet graphs Creating Bins and Histograms Creating a Box & Whisker plot Phase 3: ACT MODULE 7: ADVANCED DASHBOARDS Using the dashboard interface and Device layout Dashboard Actions and Viz In tooltips Horizontal & Vertical containers Navigate between dashboards MODULE 8: PRESENT STORIES Telling data driven stories MODULE 9: ENABLE DECISIONS What is Tableau Server Publishing & Permissions How can your users engage with content This training course includes over 25 hands-on exercises and quizzes to help participants “learn by doing” and to assist group discussions around real-life use cases. Each attendee receives a login to our extensive training portal which covers the theory, practical applications and use cases, exercises, solutions and quizzes in both written and video format. Students must bring their own laptop with an active version of Tableau Desktop 2018.2 (or later) pre-installed. What People Are Saying About This Course “Course was fantastic, and completely relevant to the work I am doing with Tableau. I particularly liked Steve’s method of teaching and how he applied the course material to ‘real-life’ use-cases.”Richard W., Dashboard Consulting Ltd “This course was extremely useful and excellent value. It helped me formalise my learning and I have taken a lot of useful tips away which will help me in everyday work.” Lauren M., Baillie Gifford “I would definitely recommend taking this course if you have a working knowledge of Tableau. Even the little tips Steve explains will make using Tableau a lot easier. Looking forward to putting what I’ve learned into practice.”Aron F., Grove & Dean “Steve is an excellent teacher and has a vast knowledge of Tableau. I learned a huge amount over the two days that I can immediately apply at work.”John B., Mporium “Steve not only provided a comprehensive explanation of the content of the course, but also allowed time for discussing particular business issues that participants may be facing. That was really useful as part of my learning process.”Juan C., Financial Conduct Authority “Course was fantastic, and completely relevant to the work I am doing with Tableau. I particularly liked Steve’s method of teaching and how he applied the course material to ‘real-life’ use-cases.”Richard W., Dashboard Consulting Ltd “This course was extremely useful and excellent value. It helped me formalise my learning and I have taken a lot of useful tips away which will help me in everyday work.” Lauren M., Baillie Gifford “I would definitely recommend taking this course if you have a working knowledge of Tableau. Even the little tips Steve explains will make using Tableau a lot easier. Looking forward to putting what I’ve learned into practice.”Aron F., Grove & Dean “Steve is an excellent teacher and has a vast knowledge of Tableau. I learned a huge amount over the two days that I can immediately apply at work.”John B., Mporium

Overview A 1-day course on inflation-linked bonds and derivatives, focusing on the UK market in particular. We examine how inflation is defined and quantified, the choice of index (RPI vs. CPI), and the most common cash flow structures for index-linked securities. We look in detail at Index-linked Gilts, distinguishing between the old-style and new-style quotation conventions, and how to calculate the implied breakeven rate. Corporate bond market in the UK, and in particular the role of LPI in driving pension fund activity. Inflation swaps and other derivatives, looking at the mechanics, applications and pricing of inflation swaps and caps/floors. The convexity adjustment for Y-o-Y swaps is derived intuitively. Who the course is for Front-office sales product control research Traders Risk managers Fund managers Project finance and structured finance practitioners Accountants, auditors, consultants Course Content To learn more about the day by day course content please request a brochure To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Using an excavator as a crane is a common practice in certain construction and lifting operations. Using the digger as a crane requires appropriate training and skills However, it’s important to note that excavators are primarily designed for digging and earthmoving, not lifting. Using an Excavator as a Crane involves some inherent risks, and it’s crucial to follow safety guidelines and manufacturer recommendations. To book the NPORS Excavator as a Crane training or test please contact us to schedule your Training Here are some general considerations and steps you might take when using an excavator as a crane: 1. Check Manufacturer Guidelines: Always consult the manufacturer’s guidelines and specifications for the specific excavator model you are using. Manufacturers provide load charts and other essential information to ensure safe operation. 2. Understand Load Capacities: Know the lifting capacities of your excavator at various boom lengths and angles. Exceeding these capacities can lead to instability and accidents. 3. Use Proper Attachments: If your excavator is equipped with a lifting attachment, make sure it is designed and rated for lifting operations. Using inappropriate attachments can compromise safety. 4. Stabilise the Excavator: Ensure that the excavator is on stable ground. Extend the outriggers or stabilisers to provide additional support and prevent tipping. 5. Inspect the Excavator: Regularly inspect the excavator for any signs of wear, damage, or malfunction. Pay particular attention to the boom, hydraulics, and other critical components. 6. Position the Excavator: Position the excavator in a way that allows for a stable lifting operation. Avoid working on slopes or uneven surfaces. 7. Rigging and Lifting Techniques: Use proper rigging techniques, and ensure that the load is properly secured. Lift the load smoothly and avoid sudden movements. 8. Maintain Clear Communication: Establish clear communication between the operator and any ground personnel involved in the lifting operation. Use hand signals or radios to coordinate movements. 9. Avoid Exceeding Reach Limits: Do not exceed the excavator’s reach limits. Lifting loads beyond the recommended reach can lead to instability. 10. Training and Certification: Ensure that operators are properly trained and certified for lifting operations. Holding the NPORS Excavator As A Crane bolt on is essential for lifting operations Operating an excavator as a crane requires specific skills and knowledge. 11. Weather Conditions: Consider weather conditions, especially wind speeds, as they can affect the stability of the excavator during lifting operations. Always prioritise safety when using equipment for tasks it wasn’t originally designed for. If the lifting requirements are frequent or extensive, it may be more appropriate to use a dedicated crane with the necessary capacity and features. Remember, safety is paramount in any construction or lifting operation. Frequently Asked Questions 1. What is Excavator As A Crane Training, and why is it necessary? Excavator As A Crane Training provides individuals with the skills and knowledge required to safely and effectively use excavators for lifting operations. Although excavators are primarily designed for digging and earthmoving, this training ensures operators can perform lifting tasks safely, minimizing risks and accidents on job sites. 2. Who should undergo Excavator As A Crane Training? This training is essential for anyone involved in using excavators for lifting operations, including machine operators, construction workers, and site supervisors. Proper training ensures that individuals understand equipment operation procedures, load capacities, and safety protocols. 3. What topics are covered in Excavator As A Crane Training programs? Training programs cover a range of topics, including: Manufacturer guidelines and load charts Understanding load capacities at various boom lengths and angles Proper use of lifting attachments Excavator stabilization techniques Rigging and lifting techniques Positioning and communication strategies Safety procedures and weather considerations Regular inspection and maintenance of equipment 4. Is Excavator As A Crane Training mandatory in certain industries? While not legally mandated in all areas, many employers in the construction and lifting industries require operators to undergo training as part of their occupational health and safety policies. Compliance with excavator as a crane training requirements helps prevent accidents and ensures regulatory compliance. 5. Where can I find reputable Excavator As A Crane Training courses? Reputable Excavator As A Crane Training Courses are offered by various institutions, including industry associations, equipment manufacturers, and specialized training providers like Vally Plant Training. It is important to choose a program that offers accredited certification and covers relevant industry standards and best practices.

Overview This is a 2 day course on understanding credit markets converting credit derivatives, from plain vanilla credit default swaps through to structured credit derivatives involving correlation products such as nth to default baskets, index tranches, synthetic collateralized debt obligations and more. Gain insights into the corporate credit market dynamics, including the role of ratings agencies and the ratings process. Delve into the credit triangle, relating credit spreads to default probability (PD), exposure (EAD), and expected recovery (LGD). Learn about CDS indices (iTRAXX and CDX), their mechanics, sub-indices, tranching, correlation, and the motivation for tranched products. The course also includes counterparty risk in derivatives market where you learn how to managed and price Counterparty Credit Risk using real-world, practical examples Understand key definitions of exposure, including Mark-to-Market (MTM), Expected Exposure (EE), Expected Positive Exposure (EPE), Potential Future Exposure (PFE), Exposure at Default (EAD), and Expected Loss (EL) Explore the role of collateral and netting in managing counterparty risk, including the key features and mechanics of the Credit Support Annex (CSA) Briefly touch upon other XVA adjustments, including Margin Valuation Adjustment (MVA), Capital Valuation Adjustment (KVA), and Collateral Valuation Adjustment (CollVA). Who the course is for Credit traders and salespeople Structurers Asset managers ALM and treasury (Banks and Insurance Companies) Loan portfolio managers Product control, finance and internal audit Risk managers Risk controllers xVA desk IT Regulatory capital and reporting Course Content To learn more about the day by day course content please request a brochure To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Slinger Signaller Training The aim of the NPORS Slinger Signaller Training or Slinger Signaller Course is to provide both theoretical and practical training in the safe and efficient operation of slinging and moving loads using hand signals or radios Guided by the Lift Supervisor. On successful completion of the slinger and signaller course you will be issued with the NPORS Slinger Signaller trained identity card with or without the CSCS Logo or testing can be carried out on your site nationwide or at our training centre in Gloucestershire NPORS Slinger Signaller Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Slinger And Signaller Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Slinger and Signaller Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Slinger Signaller Experienced Worker Test .This test is for operators who have received some form of training in the past or alternatively has been operating as a Slinger Signaller for a period of time. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. This test is held at our test centre in Gloucestershire or at your site nationwide. Discounts are available for multiple bookings Turn your Slinger Signaller red card to blue with our hassle free NVQ, for more information CLICK HERE Slinger Signaller Course Duration Novice: 2 days, maximum of 3 candidates Experienced Worker Test: 1 day test only, maximum of 6 candidates. Location: Tewkesbury Training Centre At Our Customers Site*: Our instructors travel throughout the UK to deliver the slinger signaller training *Mileage and accommodation charges may apply Certification NPORS Traditional card – lasts for 5 years and is mainly accepted with housebuilders, utilities, port and marine as proof of competence OR NPORS card with CSCS logo – accepted by all major building contractor’s. The initial card is the RED trained operator card which lasts for 2 years and can be upgraded to BLUE competent operator card further to completion of relevant NVQ. CSCS Health & Safety Test If you require the NPORS Slingers Red operator card with the CSCS logo on then you must have completed the operatives health and safety test within the last two years. In house certificates: suitable as proof of operator competence accepted for insurance and HSE compliance. Slinger Signaller Course Contents: A Slinger Signaller course typically covers a range of topics related to the safe operation of lifting equipment and the signalling procedures involved in crane and lifting operations. While specific course contents may vary depending on the training provider and the regulations of the region, here’s a general outline of what will be included: 1. Introduction to Lifting Operations: Overview of lifting equipment and machinery. Importance of safe lifting operations. Legal and regulatory requirements for lifting operations, LOLLER, PUWER and BS 7121. 2. Roles and Responsibilities of Slinger and Signaller: Duties of the slinger signaller. Understanding the roles of other personnel involved in lifting operations (crane operator, banksman, etc.). Importance of effective communication and coordination. 3. Health and Safety: Risk assessment and hazard identification. Personal protective equipment (PPE) requirements. Safe working practices around lifting equipment and machinery. 4. Lifting Equipment and Accessories: Types of lifting equipment (cranes, hoists, slings, etc.). Inspection and maintenance requirements for lifting gear. Proper selection and use of lifting accessories. 5. Signals and Communication: Standard hand signals for crane operations. Radio communication procedures between Crane Driver & The Slinger and Signaller. Clear and effective communication techniques. 6. Load Identification and Weight Estimation: Methods for identifying loads and determining their weights. Estimating centre of gravity and load stability. 7. Slinging Techniques: Types of slings and their applications. Correct methods for attaching and securing loads. Precautions for different types of loads (e.g., fragile, hazardous). 8. Lifting Operations Planning: Pre-lift checks and planning considerations. Site-specific factors affecting lifting operations (e.g., terrain, weather). Emergency procedures and contingency planning. 9. Practical Exercises and Demonstrations: Hands-on training with lifting equipment and machinery. Practice sessions for signalling and communication. Simulation of real-world lifting scenarios. 10. Assessment and Certification: Written tests to assess theoretical knowledge. Practical assessments of signalling and slinging skills. Certification upon successful completion of the course. It’s essential for the Slinger Signaller Course to provide a balance of theoretical knowledge and practical skills to ensure that participants can effectively carry out their duties as slinger signallers in various lifting operations. Additionally, the course should emphasise the importance of safety and adherence to regulations throughout all aspects of lifting operations. Slinger Signaller Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of the Slinger Signaller and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment as a slinger signaller Our slinger and signaller training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS slinger Tester to your site nationwide, to reduce the amount of time away from work Other courses: Master the operation of essential machinery with our Lift Supervision Training, Telehandler Training, Cat & Genny Training, Ride-On Road Roller, Scissor Lift, Abrasive Wheel Training, Lorry Loader Training and Telehandler Training. Elevate your skills for safer and more efficient operations in construction and maintenance projects. Enrol today to advance your career prospects in these industries. Location Advantage: NPORS Slinger Signaller Training Near Me For those looking for a “NPORS Slinger Signaller Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK

Our Team Building Programmes are 'simply excellent' (quote from Unilever). They always deliver much greater energy' motivation and efficiently accelerates to a galvanised, integrated team for their Manager/Team Leader. They're great fun and very commercially orientated - the best of both key elements to a successful and long-lasting high performance team. A successful company is always made up of successful teams. Teams that can work autonomously with a clearly defined set of goals, roles, vision, responsibility and culture will always reach for and achieve far greater success than a team that works just as a group of individuals. Our team building solutions are individually built and geared towards teams at any level within an organisation, providing an independent and objective perspective to promote a common purpose such as the creation of a 'high performance team'. Out With The Old Traditionally, team building events have been restricted to certain levels of management where they head off site for a bit of archery, quad biking and paintballing or something along those lines. Then over some coffee and cocktails, business plans and more efficient ways to work are casually discussed. Whilst being out having fun instead of being at work may improve an individual person's mood, the effect will only be short-term, and will not go far in creating permanent and cohesive teams who are able to overcome challenges together and drive the business forward when back in the workplace. In With The New Today's business thinking is more strategic and certainly has to look for returns on the investment. That is why Dickson Training Ltd's team building programmes are bespoke and built to your requirements through research, understanding your business and, most importantly, what results and achievements you are looking to get out of the programme. Once "what success looks like" has been established, we create tasks and activities that will test your leadership, problem solving, communication and team work skills. When the tasks have been completed, the learning - both practical and theory - is debriefed to the group as well as how it will translate back in your business. Not only are our events great fun, but they provide participants with learning points they can act upon to improve or enhance the working practices/environment. Team Building That Gets Results We have a highly innovative team who design team builds to suit all budgets and time or space restrictions. Large or small, we will develop the perfect event to meet your commercial objectives, keeping in line with your values and company culture. More recently we have combined team galvanising events with ways to engage the participants with and support their local communities. This solution has proved extremely popular with our clients and we are continuing to develop more and more programmes doing exactly this. " Phil did everything in a very professional and focused manner, without losing sight of the overall aims or having 'fun'. When I moved to Airbus UK and subsequently European Aeronautic Defense and Space Company (EADS), I had no hesitation in recommending Phil and the team to deliver the required training and team events.  Without doubt Phil and his team are excellent providers of training, to suit even bespoke requirements, and I would not hesitate in recommending the team to any business in the future. " Glenn Brown, Systems & Expertise Manager, Airbus Personnel Service Augmented Skills – an Essay by Phil Dickson All of you, who are reading this, and all the people you meet and work with will have – ‘Augmented Skills’. So – if you are an IT Engineer or a Pharmacist; perhaps you are, or know, a Departmental Leader and you work with a Logistics Project Manager; these roles will demand core skills, whether they be technical know-how or qualifications in the discipline. But to be that bit better; more reliable; more effective & productive and therefore more valuable and, frankly, marketable – capitalizing on ‘Augment Skills’ comes into play. The I T Engineer who was a Chess Champion at Uni, which would indicate that they possess some key ‘Augmented skills’ including how they plan 3 steps ahead and are always prepared for the unexpected. The Pharmacist, who is a keen sportsperson in their private life, will likely be tenacious, team-orientated and disciplined – again these are superb qualities to have in this – or any – role. Your colleagues, as well as yourself, will have ‘Augmented Skills’ that will be an asset if only they are explored and applied to their role and indeed, career. Everyone has their own 'Super-power' If they love gardening, they are probably strategic, patient and inclined to research; if they cook or bake, they are usually well organized and comfortable with multi-tasking. A big reader will tend to be considered and possess good critical thinking faculties, and an amateur mechanic or keen DIY person will often be practical, resourceful and very determined. I have observed that many new Parents discover they have ‘Augmented Skills’ they didn’t know they had... such as getting order out of chaos and displaying industrial amounts of patience and good grace when they really do not feel like it. They very often become far more compassionate and empathetic. Most people have their very own ‘Superpower’. Invite your team members to offer their ‘Augmented Skills’ to your work-place – and just watch as it elevates the motivation levels and improves results. It’ll be very rewarding for all concerned – and for meeting the Team’s objectives, to encourage the person who is a talented artist to be a sounding board on some of the marketing imagery and layouts; for the team member who is great at Maths or resolving crosswords to be asked for their input to solving a problem that is causing logistical or operational headaches. Never exploit a Team member’s unique special skills at their expense I would like to stress, however, that it must never be an area where a team member gets exploited by harvesting their unique special skills to coerce them into taking on greater responsibilities and tasks without providing them with the commensurate salary and status. To do so would be immoral and, ultimately, counter-productive as it would lead to resentment and disenfranchisement. This is about encouraging people’s capability and inviting their input to boost confidence and enhance the team’s capability. Often, we need to be more than what our Job Description says It is also important to highlight that whatever a person’s role or function is – they will definitely need to have additional capabilities to be effective. The best example of this is when we designed and delivered a range of ‘Advanced Customer Care skills’ training sessions for the Met Office a few years ago…we met so many remarkably super-bright Meteorologists, many of whom were having to make significant adjustments to answering questions from Customers that seemed to be illogical and often, obtuse. It wasn’t enough for these Meteorologists to be highly skilled at interpreting data and identifying patterns – they needed ‘Augmented skills’ to make that information accessible to members of the public (and Council workers and Air Traffic controllers and Shipping agents) and many other people, as to what that particular weather system was going to be like in their area and at what time. They have to know how to ‘de-jargonise’ the material and provide succinct, clear, and yet temperate, descriptions without ever appearing exasperated, impatient or judgmental in response to sometimes quite silly questions. For a highly trained scientist – that can be counter-intuitive. Being Philosophical... and a wee bit pretentious At the risk of being a little Philosophical (and probably a wee bit pretentious) – in my own role of Trainer – my core skills have to include – being a very good communicator, an active listener and have innovative and engaging ways to convert an idea, or a model, into practical application that my Delegates and Clients gain tangible benefits from. This is how it applies to me... I really enjoy composing short, light classical-style piano pieces. Now, to do this well, you need to be able to find a transition from one chord or melody to a different theme or key. It has to be worked out very carefully to have incremental transitions and pleasant-sounding developments as the piece unfolds. I think I have become better at this as I have honed my skills as a composer. But I have realized that these very same skills have ‘Augmented’ my ability to help a Manager, or a Team, move from a state of conflict; tension; disfunction; disenfranchisement; lack of confidence to a place that is more harmonious with far greater productivity. The very same process of careful listening, considering options, taking well-considered steps, having a creative, sometimes brave, move towards a resolution are at play in both Training and Piano Compositions! Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

RSPH level 2 Identifying and Controlling Food Allergy Risks Training Course Do you need an allergy trainer to come to your food business and teach your staff face to face about food and drink allergens, their dangers and how to control them? Our allergy trainer can come to your business and deliver this course at your business premises. Although we are based in London, we are happy to travel and deliver this course at your business location. (Trainer travel fees may be applicable depending on your location). Staff will receive interactive training and coaching on allergens and intolerances with an experienced trainer. We can also tweak the training to include issues you would like to cover. See our website for more details. Special offer for on-site allergy training. £250 plus £20pp includes RSPH exam fees (usually £350 plus £30pp) This course is suitable for any catering business such as restaurants, pubs, hotels, cafes, catering companies, cooks, self employed, artisans, event caterers and more. This course is also important for staff who are Front of House, who take customer orders and relay the orders to cooks and chefs and other people who are preparing food for customers who have allergies and or intolerances. This is a short one day training course, typically 9am-3pm. Topics covered include- Allergens, Allergen Identification, Cross contact, Cross Contamination, Allergic Reactions, Food Intolerances, Coeliac, Anaphylaxis, Natasha's Law, UK Food Safety Regulations, Allergy Controls, Substituting ingredients, Customer Communication and what to do in an Emergency. Contact us to book training.

Lorry Loader Training The aim of the Lorry Loader Training or Clamshell Bucket Courses is to provide the candidate with the basic knowledge and practical skills involved in operating a Lorry Loader ( HIAB ) or clamshell bucket courses, and on successful completion of the practical test, you will be issued with the NPORS Identity card with or without the CSCS logo. Discounts are available for multiple bookings NPORS/CSCS Lorry loader Experienced Worker Test or Training can only be delivered on our customer’s sites nationwide, Therefore reducing downtime and disruption of works to our clients. Experienced operator – NPORS Lorry Loader Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Lorry Loader Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Lorry Loader Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Lorry Loader Test is for operators who have received some form of training in the past or alternatively has been operating the Lorry Loader for several years. If you are unsure if you qualify to go down the test route please contact us to discuss this in more detail. Discounts are available for multiple bookings There are two parts to the lorry loader test, a theory section comprised of 25 questions and a practical session. Lorry Loader Training Course: Safely Operating Mobile Crane Vehicles 1. Introduction to Lorry Loaders Overview of lorry loader types and configurations Understanding the components and controls of a lorry loader Different applications and lifting capacities of lorry loaders 2. Lorry Loader Safety Procedures Importance of safety in lorry loader operation Pre-operational checks and inspections Understanding load charts and load capacities Personal protective equipment (PPE) requirements Emergency procedures: shutdown, lockout/tagout, and evacuation protocols 3. Lorry Loader Operation Basics Starting, stopping, and controlling the lorry loader, include emergency stops Familiarisation with lorry loader controls: boom, remote, and outriggers Manoeuvring the lorry loader on different terrain types: roads, construction sites, etc. Lifting and lowering loads safely and accurately 4. Load Handling Techniques Proper assessment of loads: weight, size, and stability Positioning the lorry loader for efficient loading and unloading Securing loads with proper rigging techniques: slings, chains, and hooks Stacking and de-stacking loads safely and efficiently Using other professionals to complete the work. Slinger signaller to direct the load 5. Site Safety and Hazard Awareness Identifying potential hazards in the workplace Working safely around pedestrians, other vehicles, and obstacles Recognising environmental hazards: overhead obstructions, power lines, etc. Understanding site-specific safety rules and regulations 6. Maintenance and Inspections Importance of regular maintenance for lorry loader performance and reliability Daily, pre-shift, and post-shift inspection procedures Lubrication points and maintenance schedules Identifying and reporting mechanical issues and wear parts replacement 7. Practical Hands-On Training Practical exercises in lorry loader operation under supervision Manoeuvring through obstacle courses and confined spaces Load handling exercises: lifting, positioning, and placing loads Emergency response drills: simulated scenarios to test response and decision-making skills 8. Assessment and Certification Written examination to assess theoretical knowledge Practical assessment of lorry loader operation skills Certification upon successful completion of the course A lorry loader training course, by Vally Plant Training provides participants with the essential knowledge, skills, and confidence to operate lorry loaders safely and efficiently in various work environments. By covering topics such as safety procedures, operation techniques, load handling, site awareness, maintenance practices, and practical hands-on training, participants can enhance their proficiency and contribute to a safer and more productive workplace. Whether you’re a novice operator or an experienced professional, investing in lorry loader training is essential for ensuring compliance, reducing risks, and maximising productivity in lifting operations. Lorry Loader Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of lorry loader and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built HIAB practical training area to simulate an actual working environment. Our Lorry Loader or clamshell bucket courses and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS LORRY LOADER Tester to your site nationwide, to reduce the amount of time away from work More courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. Frequently Asked Questions 1. What is the aim of the Lorry Loader Training course? • The course aims to provide candidates with the basic knowledge and practical skills involved in operating a Lorry Loader (HIAB) or clamshell bucket. Successful completion of the practical test will result in receiving the NPORS Identity card with or without the CSCS logo. 2. What does the Lorry Loader training course cover? • The course covers various aspects, including: o Types and configurations of lorry loaders o Safety procedures and pre-operational checks o Operation basics, including controls and manoeuvring o Load handling techniques o Site safety and hazard awareness o Maintenance and inspection procedures o Practical hands-on training and assessments 3. What is the duration of the Lorry Loader Training course? • For experienced operators, the course is a 1-day test, accommodating up to 4 candidates. For novice operators, it is a 2-day training session, accommodating up to 3 candidates. 4. Where is the training conducted? • Training can be conducted at the client’s site nationwide, which helps reduce downtime and disruption to work. The training centre is located near the M5 junction 9 in Tewkesbury, with a purpose-built HIAB practical training area. 5. What are the certification options available? • There are two certification options: o NPORS traditional card (valid for 5 years) o NPORS card with CSCS logo (initial RED trained operator card valid for 2 years, upgradable to BLUE competent operator card upon completing relevant NVQ) For those looking for a “NPORS Lorry Loader Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK