936 Other courses in Ashtead

This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1⁄2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1⁄2 day County Court suing and enforcement - 1⁄2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1⁄2 day Data Protection Act explained - 1⁄2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1⁄2 day Granting credit and collecting debt in Europe - 1⁄2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1⁄2 day Telephone techniques for successful debt collection - 11⁄2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11⁄2 hours What to do if you/your organisation are sued - 1⁄2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)

DATE: 25th January TIME: 4pm LOCATION: Studio A Central Film School are delighted to invite Alexis Watkins to speak to our student body about the importance of mental wellbeing and the keys to mental safeguarding for both yourself and other students. Alexis has professional experience in the following roles: - Mental Health Practitioner & Data Analyst for BWW Mind - Chair of Central & North West London (CNWL) NHS Mental Health Ambassador Group - Vice Chair of the Board of Trustees for the WïSH Centre - National Lived Experience Partner for NHS England She has filmed with the CNWL and was recently part of a team nominated at the Health Service Journal awards for Reducing Healthcare Inequalities for Children and Young People award. She has also been a guest-speaker at The Listening Place, a charity focused on helping those with suicidal thoughts. She will be joining us to specifically discuss topics of isolation, substance abuse and suicidal ideation. Even if you are fortunate enough not to be struggling with your mental health currently, it is always worth being aware of the signs and knowing how to help others, so please consider coming along to this event if you feel comfortable doing so.

DATE: 20th March TIME: 4pm LOCATION: Studio A Central Film School are delighted to invite Alexis Watkins to speak to our student body about the importance of mental wellbeing and the keys to mental safeguarding for both yourself and other students. Alexis has professional experience in the following roles: - Mental Health Practitioner & Data Analyst for BWW Mind - Chair of Central & North West London (CNWL) NHS Mental Health Ambassador Group - Vice Chair of the Board of Trustees for the WïSH Centre - National Lived Experience Partner for NHS England She has filmed with the CNWL and was recently part of a team nominated at the Health Service Journal awards for Reducing Healthcare Inequalities for Children and Young People award. She has also been a guest-speaker at The Listening Place, a charity focused on helping those with suicidal thoughts. She will be joining us to specifically discuss topics of isolation, substance abuse and suicidal ideation. Even if you are fortunate enough not to be struggling with your mental health currently, it is always worth being aware of the signs and knowing how to help others, so please consider coming along to this event if you feel comfortable doing so.

Learn how you can manage your stress with your breath. bring calm, focus and energy to your daily life.

Learn how you can manage your stress with your breath. bring calm, focus and energy to your daily life.

#breathwork #transformationalbreath #workshop #breathwork #relaxation#London Health #stressrelease#anxiety #selfhealing#breathe#Londonclasses#Londonworkshop#unitedkindomevent#greaterlondonevents#thingstodoinlondon#creativity This one day Transformational Breath®️ workshop offers you a great opportunity to learn how to manage stress and anxiety.

The Health and Safety (First Aid) Regulations 1981 Emergency First Aid at Work

Understand what Emotional Intelligence is and how it impacts you and others around you. Course overview Duration: 1 day (6.5 hours) Emotional intelligence (EI) is increasingly being regarded as a major key to personal success. IQ measures our ability to problem solve and is pretty difficult if not impossible to change. Our emotional intelligence is our ability to problem solve about emotions and like any other skill can be developed and honed. Some of the most successful people in life today are those who are regarded as having a high level of emotional intelligence whatever their level of IQ. Being able to manage themselves and others successfully is often a crucial factor in their success. With a growing emphasis on ‘soft skills’, leaders and managers need to be able to sensitively handle other people, both within and outside the organisation. Emotions are important in work life. They drive motivation and commitment; they are an inherent part of what we do whatever our job role. Effective individuals are proficient at recognising, using, understanding, and managing emotions in themselves and others. This one day course will help participants improve their understanding and skill in these areas. Objectives  By the end of the course you will be able to: Identify the aspects of your role where emotions are important Recognise the four key elements of Emotional Intelligence Use a range of skills to build and maintain key relationships Develop an emotionally intelligent ‘culture’ in your part of the organisation Create a personal action plan to continue to enhance and monitor your Emotional Intelligence Content Emotional Intelligence (EI) What is Emotional Intelligence? Where does it sit in the “whole person model” IQ, Personality Traits, Skills and Knowledge and EI Dispelling the myths and legends about EI The RUUM Model of EI Recognising emotions in self and others Using emotions Understanding emotions Managing emotions Developing Skills in each of the 4 areas of EI Short and long-term strategies to develop EI Developing compensating strategies where needed Practical application of EI Leveraging EI strengths Practice using RUUM Model Case studies and scenarios Video analysis Examples in the public eye we can all relate to Incorporating EI into your day to day role Practical steps Peer coaching Action planning Optional Follow-up After completing this course, you have an opportunity to complete a psychometric to understand more about emotional motional drivers and derailers. If you would like to do this, you will be invited to complete a psychometric questionnaire called Lumina Emotion.It can be done online and takes between 30-60 minutes. The results are compiled into a report which one of our trained and accredited coaches will go through with the participant individually to work up an action plan to leverage their EI strengths and develop strength where needed.This can be very powerful in building EI into your people and your organisation.

We provide elite tennis coaching to people of all ages (5 years+) and levels, ranging from complete beginners to national tournament players. Unlike other academies, our ethos is to deliver both performance and fun during the process. Between 5-8years, our mission is to improve fundamentals of movements (ABCs: Agility, Balance and Coordination), grow their love and confidence for the game and develop their technique. Adults learn the fundamental movement patterns and grow their technique of strokes progressively, as well as maximize their understanding of the game. As a Sport Psychology professional, sessions are tailored to the individuals personal requirements and no matter your your level, we guarantee results from your first lesson! Hour: Sunday 10 AM–2 PM Monday 11 AM–5 PM Tuesday 11 AM–5 PM Wednesday 11 AM–5 PM Thursday 11 AM–5 PM Friday 11 AM–5 PM Saturday 10 AM–2 PM Phone: +44 7533 364384  Website: https://www.gbtennisacademy.com Instagram : https://www.instagram.com/gbtennisacademy

This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership.