830 Other courses in Addlestone

A key-worker role is to provide the best individual care for people they support and carry out effective assessment and support planning. Staff need to know how to motivate individuals to achieve their personal goals and understand how to advocate on their behalf. Staff also need to know how to improve communication between colleagues, individuals, other professionals, and contribute to service improvement.

What you Will Learn Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change Mind-set Tool-set Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan Summary Course summary and next steps Applying what you have learned

Based in London, UK Creature Courage is the UK's animal phobia expert, get over your animal phobia in a fun way in just one afternoon!

The duty of care is a legal requirement and comes with the job role for any Care worker. It is part of the code of conduct for healthcare support workers and adult social care workers in England and applies as soon as someone receives treatment or care. Employees also have a duty of care to other workers.

Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.

If you run a small, tight-knit team, this course is tailored to help you get the most from the group.

To better equip care organisations and their amazing, hardworking staff in this fight, we offer the Essentials of Sepsis Recognition & Escalation For Care & Support Staff course. This face to face training course delivered by experienced healthcare professionals arms care and support staff with the necessary knowledge, skills and confidence to identify individuals at risk of sepsis, recognise its early signs, and escalate care effectively when they suspect sepsis. With our CQC compliant course, you'll be better prepared to help those at risk. Learners will receive an NR Medical Training/UK Sepsis Trust certificate which is valid for 1 year and a summary of elements covered throughout the course.

“Most people thinking about suicide don’t want to die, they want the pain to stop, recognising the signs that someone is thinking about suicide is critical as is the ability to listen and to support that person away from wanting to take their own life” Programme Overview: This 1 day in-person programme provides Learners with the foundational knowledge and practical skills needed to effectively intervene in situations where someone may be contemplating suicide. Designed for individuals across various professions and community roles, this programme equips you with the tools to recognise the signs of suicide, initiate life-saving conversations, and connect at-risk individuals with appropriate resources. Whether you're a healthcare professional, educator, HR personnel, or concerned community member, this programme empowers you to make a real difference. Key Learning Outcomes: Understanding Suicide and Its Causes: Gain insights into the complex factors that can lead to thoughts of suicide and suicide behaviours, including mental health issues, emotional distress, and societal pressures. Recognising Signs: Learn how to identify the verbal, behavioural, and situational indicators that someone may be thinking of suicide. Effective Communication Techniques: Develop skills to engage in sensitive and supportive conversations, helping to de-escalate crises and offer hope to those in need. Immediate Intervention Strategies: Acquire practical tools and approaches for providing immediate support, including how to refer individuals to mental health professionals and other resources. Ethical Considerations: Understand the ethical responsibilities involved in suicide prevention, including confidentiality, consent, and the importance of self-care. Programme Format and Duration: This is a concise, focused programme delivered in person and lasting 1 day. The programme includes a mix of interactive presentations, real-life case studies, and role-playing exercises to ensure Learners leave with practical, actionable skills. Who Should Attend: Anyone in a position to support individuals with thoughts of suicide, including healthcare providers, educators, HR managers, community leaders, and social workers. No prior experience in mental health or suicide prevention is required. Certification: Upon completion, Learners can gain the Royal Society for Public Health (RSPH) Level 4 Award in Suicide First Aid®. This is a written assignment and upon completion Learners will receive an official qualification certificate from RSPH. Why This Programme Matters: By equipping yourself with the skills taught in this programme, you become a crucial part of the effort to reduce suicide rates and save lives. Every intervention can make a difference. We are incredibly grateful for the sponsorship of Jane Cattermole, from Mainly Mental Health which has allowed us to offer this training at a heavily subsidised rate.

Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: Understand the basics of negotiation Develop negotiating skills Increase their business acumen Develop their communication skills Learn the models, techniques and tools for an effective negotiation Identify the barriers to agreements Close the deal 1 What is negotiation? Key skills for negotiation Types of negotiation Win-lose negotiations versus Win-win negotiations Wise agreements and Principled Negotiation 2 Four key negotiating concepts BATNA - Best alternative to negotiated agreement Setting your reservation price ZOPA - Zone of possible agreement Creating and trading value 3 Business acumen Understanding pricing, gross margins and profit Knowing the key points on which to negotiate 4 A Four Phase Model for negotiation Nine steps to successful planning Discussing a deal - creating and claiming value Making and framing proposals Bargaining for the winning deal 5 Effective communication Effective questioning Active listening skills Understanding and interpreting body language Barriers to effective communication 6 Understanding influence and persuasion Influencing strategies Ten proven ways to influence people Six universal methods of persuasion Understanding why people do business with other people 7 Negotiating tactics Tactics for win-lose negotiations Tactics for win-win negotiations Effective team negotiating Understanding and using powerv What do you do when the other side has more power? 8 Barriers to agreement Common barriers to agreement The Negotiators Dilemma Dealing with die-hard negotiators Dealing with lack of trust 9 Potential barriers to cross-border agreements Understanding business methods and practice in other cultures Figuring out who has the power and who makes decisions Recognising and dealing with cultural differences What's OK here might not be OK there 10 Closing the deal Four steps to closing the winning deal

Managing Stress in Challenging Times: In-House Training This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts